Amendment W912WJ24Q0054-0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amendment 0001 is to Revise the Performance Work Statement to correct the email for the Technical Point of Contact to schedule a site visit for tw o (2) of the locations. The correct email is Joanne.K.Doucette@usace.army.mil.

The quote due date remains February 26, 2024 at 2:00 pm. Eastern

All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

1 16

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 20-Feb-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912WJ24Q0054

X 9B. DATED (SEE ITEM 11)

15-Feb-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

20-Feb-2024

CODE

U S ARMY ENGR DISTRICT, NEW ENGLAND

696 VIRGINIA RD

CONCORD MA 01742-2751

W912WJ 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912WJ24Q0054

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

U.S. ARMY CORPS OF ENGINEERS-NEW ENGLAND DISTRICT

DoD RECRUITING FACILTIES PROGRAM

REVISED JANITORIAL PERFORMANCE WORK STATEMENT

A. GENERAL

1. SCOPE OF WORK

The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation, and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.

No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.

2. LOCATION(S)

Contractor will furnish all labor, materials and equipment necessary to perform janitorial services at the locations and frequencies described below:

Janitorial/cleaning services on a two (2) day per week schedule, 104 Service days, at the following location(s):

49 C HARTFORD TPK, VERNON, CT (509 SQ. FT.)

95 STORRS ROAD, UNIT 18A, WILLIMANTIC, CT (1,600 SQ. FT.)

1062 BARNES ROAD, SUITE 203, WALLINGFORD, CT (1,685 SQ. FT.)

170 MAIN STREET, MIDDLETOWN, CT (2,600 SQ. FT.)

77 SALEM TURNPIKE, UNIT 105, NORWICH, CT (1,400 SQ. FT.)

80 NORWICH NEW LONDON TPK, STE 2D, UNCASVILLE, CT (1,575 SQ. FT.)

Janitorial/cleaning services on a three (3) day per week schedule, 156 Service days at the following location(s):

398 & 400 WEST MIDDLE TPK, MANCHESTER, CT (3,200 SQ. FT.)

963 POQUONNOCK ROAD, ROUTE 1, GROTON, CT (3,100 SQ. FT.)

3. SCHEDULE

a. The Contract period of performance for the base year will on or about 27 February 2024 and end 26 February 2025.

In addition, the government may exercise two (2) option years with the same scope of services.

Option year one (1) has a period of performance from 27 February 2025 and end 26 February 2026. Option year two (2) has a period of performance from 27 February 2026 and end 26 February 2027.

b. A pre-work conference shall be completed within 14 days of contract award. All submittals for safety and products to be used shall be submitted within 30 days of contract award. Pre-work conferences may be held in-person or virtually.

c. Contractor will be required to submit a work schedule for each service that will include approximate times for beginning and competition to the TPOC for approval at the pre-work conference.

d. Janitorial cleaning services shall be provided on a two day per week schedule (for Facilities Less than 3,000 SQ FT) and a three day per week schedule (for Facilities 3,000 SQ FT or More) unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for more cleaning days. All janitorial cleaning shall be performed between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday, or by appointment scheduled in advance, with each recruiting service. The Contractor shall notify the Real Estate Technical Point of Contact (TPOC) and designated Military Service Representative(s) (MSR) of any deviation to the previously agreed upon appointment and schedule an alternate appointment for cleaning.

f. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time. The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the Services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning.

e. The MSR shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show by the Contractor shall be reported immediately via the military chain of command to the Real Estate POC and must be recorded on the janitorial checklist as such. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC and document “NO ACCESS” for that day on Janitorial Checklist. No cleaning shall be accomplished on Federal Holidays or Federally Observed Holidays. If a Federal Holiday or Federally Observed Holiday occurs on one of the regularly scheduled cleaning days, the Contractor shall perform the cleaning on the next business day. The Contractor shall ensure that cleaning services occur at least twice per week. Federal holiday lists can be found at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

f. If an office is going to be vacated for a period of four (4) weeks or more for reasons such as recruiter assignment rotation, the appropriate military service representative must notify the USACE district representatives. Notice will be given to contractor by TPOC when known. No janitorial service will be completed on days when Contractor is made aware of closure for one (1) or more days when a notice of at least 24 hours is given. Contract serves as advanced notice of closure on Federal Holidays and Federally Observed Holidays. Contractor is not entitled to compensation when advance notice is provided.

4. SITE VISIT(S)

Site visits are highly encouraged. No extra payment will be allowed for perceived additional work caused by unfamiliarity with site conditions and requirements.

Two (2) site visits are scheduled for 49C Hartford Turnpike, Vernon, CT, 95 Storrs Road, Unit 18A, Willimantic, CT, 170 Main street, Middletown, CT, 77 Salem Turnpike, Unit 105, Norwich, CT, 398&400 Wes Middle Turnpike, Manchester, CT, and 963 Poquonnock Road, Route 1, Groton, CT, between the hours of 9:00 am and 3:30 pm Eastern:

a. Wednesday, February 21, 2024

b. Thursday, February 22, 2024

Please Note - Site visits outside of these specific dates and times, listed above, are not permitted unless additional site visit dates/times are publicized in an amendment. All questions during site visits will be sent to the Contract Specialist as indicated in the Instructions to Vendors and responses will be provided in an amendment. Information incorporated into the solicitation via amendment will become binding.

To arrange a site visit at 1062 Barnes Road, Suite 203, Wallingford, CT and 80 Norwich New London Turnpike, Suite 2D, Uncaskille, CT, please contact the Technical Point of Contact (TPOC), Joanne Doucette at joanne.j.doucette@usace.army.mil joanne.k.doucette@usace.army.mil to arrange a site visit.

5. SAFTEY

All work shall be conducted in accordance with the U.S. Army Corps of Engineers Safety (USACE) and Health Requirements Manual (EM 385-1-1, most recent edition), and all applicable Occupational Safety Health Administration (OSHA), federal, state, and local safety and health requirements. A copy of EM 385-1-1 can be accessed at the project office or electronically at Headquarters USACE website under publications using the following link:

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

Project staff reserve the right to cease work at any time should the safety of employees, Contractors, and/or the public become jeopardized.

a. ABBREVIATED ACCIDENT PREVENTION PLAN: The Contractor shall prepare an Abbreviated Accident Prevention Plan (AAPP) specific to the activities being performed. It shall include Activity Hazard Analyses (AHA’s) as described below. A non-mandatory, fillable AAPP template is available upon request. However, the contractor is permitted to submit their own plan, at a minimum it must meet the requirements of EM 385-1-1, Appendix A, Section K. A preparatory meeting shall be conducted by the prime contractor to discuss AAPP contents with all effected onsite employees. The prime contractor is responsible for informing the subcontractors of the safety provisions under the terms of the contract, the penalties for noncompliance, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out.

b. ACTIVITY HAZARD ANALYSIS: An AHA shall be submitted for each major phase of work. A major phase of work is defined as an operation involving a type of work presenting hazards not experienced in previous operations or where a new subcontractor or work crew is to perform the work. The analysis shall define all activities to be performed, identify the sequence of work, the specific hazards anticipated, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level. The AHA shall be continuously reviewed and revised to address changing site conditions as appropriate.

c. ACCIDENT REPORTING: All accidents and near misses shall be investigated by the Contractor. All work-related recordable injuries, illnesses, and property damage accidents (excluding on-the-road vehicle accidents), in which the property damage exceeds $5,000.00, shall be verbally reported to the Technical Point of Contact within four (4) hours of the incident. Serious accidents as described in EM 385-1-1 Section 01.D shall be immediately reported to the Technical Point of Contact. ENG Form 3394 shall be completed and submitted to the Technical Point of Contact within five (5) working days of the incident.

https://www.hnc.usace.army.mil/Portals/65/docs/Directorates/Command%20and%20Staff%20Offices/Safety%20Office/A ccident%20Reporting/Eng_Form_3394_2021Aug.pdf

6. Public Health Closures:

There may be local or national events that require closure of the facilities to the public due to public health concerns. Such events may include epidemics, pandemics, or other similar circumstances. Upon notification of the closure from the TPOC, the contractor will receive a notice of suspension of services from the Contracting Officer. The Contracting Officer will either suspend all services or partially suspend services in accordance with FAR 42.1303 and 52.212-4 and when public health concerns are relaxed the Contracting Officer will notify the contractor that the suspension has been lifted and that the contractor may resume performance of the contract.

7. CHANGES TO FREQUENCY AND/OR QUANTITIES:

The government reserves the option, should it become necessary, to decrease or increase service frequencies and/or facility quantities in any or all project areas. The government may also, at any time during the duration of this contract, close any property or portion of the property and delete any subsequent service in the closed property or area. The contractor shall be given adequate notification to prepare for either contingency. This decrease or increase will be deducted from or paid for in accordance with the bidding schedule or a negotiated cost. For increases in services, a formal modification will be issued, signed by the Contracting Officer prior to the performance of services. In addition, the TPOC may, on special occasions decide to reschedule a service frequency in order to avoid conflict with visitation or unnecessary expense. The quantity of frequencies of individual tasks in the contract are estimated, they are not guaranteed. A minimum of twenty-four (24) hours notification shall be given to the contractor in such cases.

8. PRE-WORK CONFERENCE

Prior to the start of any work, the contract awardee will schedule and conduct a pre-work conference. The Contractor’s Project Manager and Quality Control Personnel will attend this meeting. This meeting may be in person or virtually. This conference will be held at the time and location agreeable to the government and contractor. To participate in a virtual prework conference all those present must have access to a device with a microphone, audio capability, and visual capability to view documents displayed on screen to promote understanding of requirements of this contract. The purpose of the conference is to enable the TPOC to outline the procedures that will be followed by the government in its administration of the contract, and to discuss the performance that will be expected from the contractor. This conference will allow the contractor an opportunity to ask questions about the government’s administration and inspection of contract work or obtain other pertinent information that might be required. At the pre-work conference the contractor shall provide the name of the project superintendent with a telephone number for project coordination.

The following is a general list of items for discussion during this pre-work conference:

a. Authority of the Technical Point of Contact (TPOC) and Quality Assurance Inspectors

b. Abbreviated Accident Prevention Plan

c. Activity Hazard Analyses

d. Contractor schedule for each location in the contract

e. Accident Reporting (ENG Form 3394)

f. Correspondence, Communication and Administrative Procedures

g. Invoices and Payment

9. PERMITS

The contractor shall, without additional expense to the government, be responsible for obtaining any necessary licenses, permits, insurances and letters of certification. The contractor shall comply with any applicable federal, state, county, and municipal laws, codes, and regulations in connection with the performance of the work specified under this contract.

10. SECURITY

The contractor will comply with all established security policies of the U.S. Army Corps of Engineers. Due to periods of heightened security that may affect the access to the areas covered under this contract, areas may be subject to periodic closures, which in turn may reduce or inhibit the contractor’s ability to access certain areas. During periods of heightened security, the government reserves the right, at any time, to close any property or portion of property and reschedule and/or cancel any subsequent service in an area. The contractor shall be given at least 24-hour notice of any such closure. No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.

11. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT FACILITIES: All Contractors, subcontractors, or personnel working at or in any Federally Controlled facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition, the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place and be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.

a. BACKGROUND INVESTIGATIONS: All contractors, subcontractors, or personnel working at or in any Federally controlled facility shall have a background check investigation and an identification card. The cost of criminal history checks will be the responsibility of the contractor for all contract employees and subcontract employees. Requests for criminal history checks shall be accomplished prior to work being accomplished.

b. Local Background Checks. Most, if not all police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

c. Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

d. Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

12. QUALITY CONTROL

The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The QCP shall include, as a minimum, the following:

a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it will be accessible to recruiters on site (such as on the back of the janitorial closet door). It shall specify areas to be cleaned and inspected on a ‘per cleaning’ basis and satisfaction of compliance by recruiters on site.

b. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

13. PERFORMANCE EVALUATION MEETINGS

The Contractor shall meet with the MSR or TPOC as often as determined necessary by the TPOC or its designated representative. A mutual effort will be made to resolve any and all problems identified.

14. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor’s performance is considered to be unsatisfactory, a report shall be made to the USACE POC via the MSR chain of command. The USACE POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the USACE POC. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS. Contractor and employees must comply with Conduct guidelines of CFR 36 Rules and Regulations, which can be reviewed at https://www.gpo.gov/fdsys/pkg/CFR-2001-title36-vol1/content-detail.html

15. JANITORIAL SERVICE STANDARDS AND DESCRIPTIONS: The following table of services should be used as a guide to establish bid form and specification to perform janitorial services at recruiting facilities in compliance with above guidance.

SERVICE ITEM DESCRIPTION STANDARD

1, Trash Removal Empty all trash/waste baskets from all offices, Provide and replace, each visit, 100% (2x or 3x weekly) common areas and restrooms and remove all trash recycled trash can liners.

from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

2. Vacuuming Vacuum all carpets and hard surfaced floors, Vacuum with a beater brush/ (2x or 3x weekly) upholstered furniture, windowsills, restroom crevice hose type machine facilities, entryways, common areas, and storage with a filtration system which closets to remove all dust, debris, cobwebs and minimizes airborne dust visible particles including edges of carpets and particles, (ideally a HEPA baseboards and spot clean stains as needed with filter vacuum).

chemical cleaner.

3. Hard Surface Damp mop all ceramic, tile, or vinyl tile areas with an All common areas must be cleaned to Cleaning appropriate chemical cleaner. All non-carpeted floors the same standards.

(2x or 3x weekly) shall be cleaned and maintained in accordance with the Performance Work Statement.

4.High-Touch Surface Disinfect all high-touch surfaces (e.g., countertops, Clean/wipe down surfaces with disinfectant.

Cleaning doorknobs, door handles, light switches, handles, if surfaces are dirty, they shall be cleaned (2x or 3x weekly) toilet levers, sink handles, water fountain buttons, using a detergent or soap and water prior door entry keypads, door phone systems, fixtures) to disinfection. For disinfection, at minimum, alcohol solutions with at least 70% alcohol, and most EPA-Registered household disinfectants and wipes are allowed.

5.Restrooms Disinfect all restroom fixtures with environmentally Clean with earth friendly antibacterial (2x or 3x weekly) friendly antibacterial chemical disinfectant clean and disinfectant all surfaces, floors and disinfect all floors, toilets and sinks so no encrustation fixtures and replace paper products or water rings are present. Furnish restroom supplies with 100% recycled toilet paper and as required. paper towels; and environmentally friendly soap, etc., as needed.

6.Miscellaneous Cleaning Includes removal of fingerprints or smears on glass Use cloth with cleaner to remove (2x or 3x weekly) entrance doors and interior glass in between window smears, fingerprints, smudges, etc.

cleanings and surfaces that are highly noticeable including furniture or doors.

Drinking fountain – clean and disinfect all porcelain Clean with antibacterial, and polished metal surfaces, including the cabinet, environmentally friendly disinfectant percolator orifices and drains. The drinking fountains all hard surfaces and fixtures shall be free from stains, spots, smudges, scale and obvious soil.

7.Dusting Dust all surfaces, including: chairs, desks, cabinets, Dusting with a damp/chemical (Once per Month) furniture, windowsills, blinds, to include mini blinds treated cloth is required.

baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible to the eye.

8.Clean Glass Surfaces All interior and exterior window surfaces (weather Clean all windows with appropriate (Once per Month) permitting 38 degrees or above) must be cleaned inside cleaner to streak free as weather permits, and out with an appropriate cleaner leaving no including wiping off sills, inside and streaks, working around window stenciled signage outside, being careful not to damage that may be present. blinds, LED lights, and safety window films which may be present.

Note: Exterior windows can be cleaned with an appropriate chemical cleaner that is wet, non-abrasive, without strong solvents or alcohol, and has a pH value between 3.0 and 11.0; a cloth or sponge can be used. Do not use pressure washing to clean. Interior windows with fragment retention film should not have anything other than water/soap (baby shampoo is recommended for cleaning windows with fragmentation film).

9.Wash Trash Dirty trash containers shall be washed inside and Use soap and water or acceptable chemical Receptacles out and shall be odor free. cleaner to remove any build up and smell.

(Once per Month)

10.De-scale Toilet Bowls Toilet bowls and urinals shall be de-scaled in After de-scaling, the entire surface shall be free and Urinals order to remove any accumulated hard deposits. From streaks, stains, scale, scum, urine deposits, (Once per Month) mineral deposits and rust stains.

12.Carpet Cleaning Only the high-performance hot water extraction Twice per year, (April systems commonly called “Steam Cleaning” & October) or as be used. High traffic areas and troublesome spots scheduled in advance should be pretreated. The process consists of Must be performed spraying a chemical cleaning solution with water after normal working into the pile and using a powerful vacuum, hours. recovering the solution and soil into a holding tank.

Should only be done by a truck mounted unit outside the facility with only the hose and wand brought inside. Add a certified fabric protection treatment to aid in preventing further soiling in high traffic or troublesome areas to keep the appearance of the Caution: Water/Steam Temperatures should never carpet in between cleanings. Spot cleaners exceed 120˚F. Do not allow foot traffic on the should be applied prior to general cleaning.

carpet until it is dry. Place fans on wet areas during cleaning and allow carpets to dry as long as possible.

Complete procedure with a thorough pile lifting.

13.Clean Light Fixtures Globes, reflectors, covers, diffusers, and plastic side Contractor shall clean light fixtures (Once per year in October) panels shall be removed and washed. After cleaning in conjunction with an already and reassembling, light fixtures shall be free of bugs, scheduled cleaning appointment.

dirt, dust, grease and other foreign matter.

14.Emergency Cleaning Cleaning services include any work identified in The Contractor shall respond within (As needed) paragraph 12 of Performance Work Statement. a half day, if at all practicable. The Contractor shall perform Emergency Cleaning required due to broken or leaking pipes, sinks, toilets, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.

15.Re-lamping Replace all burned out and blinking light bulbs, Use of energy efficient Light Emitting Diode (LED) (As needed) fluorescent tubes, ballasts and starters as needed Lamps and Tubes (LED T8 lamps that are ballast and required. Some offices may have special compatible or equivalent) will be used. Bulbs shall match lighting (i.e., track lighting or spot lights) wattage and color of other bulbs in the office (ensure all bulbs are the uniform color temperature of cool white). Replace as required. Contractor MUST ensure that LED tubes and lamps used are compatible with the existing ballast hardware.

In the event of a no-show by the cleaning Contractor, the normal cleaning daily items may be deducted from any amounts due and owing under this contract.

16. CERTIFICATION OF SERVICES:

Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, a Janitorial Service Checklist (see enclosed). The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed each day. Additionally, space shall be provided for the Contractor and Contractor’s supervisor to make periodic general comments concerning services performed and a space for each MSR on site to sign acceptance of the job performed that month. These forms shall be retained by the Contractor and a copy provided to the Real Estate POC when submitting invoices. The forms shall be received by the Real Estate POC within 10 working days from the end of the month for which services are being provided. Contractor is responsible for the cost of printing/supplying paper checklists. If a checklist is modified after an MSR has signed, an MSR must initial or sign with current date approving of changes in reported services. Contractor is responsible for obtaining signatures from MSRs.

17. PAYMENT

The contractor shall furnish the TPOC with one invoice per month, identifying the contract number, stating the amount of services completed during the month, identified by item number and quantity. Payment shall be made for the actual services performed at the applicable contract unit price. Invoices must be submitted by the 10th of the following month. In order to be considered for payment, all invoices must be accompanied by the contractor's most up-to-date Janitorial Service Checklist for each location and all checklists must be signed by an MSR. Only services performed and included on monthly checklist(s), verified by an MSR, will receive payments. If any checklist is not signed by an MSR invoice and checklist will be considered invalid and must be resubmitted with a current date when all signatures are obtained. Valid supporting documentation is required in order to process payments. Payments will be disbursed within thirty (30) days of an invoices considered acceptance by a TPOC. Invoices will be considered accepted if all charges can be verified by the supplied signed checklists. Should there be a delay by the government in disbursement post 30 days invoice acceptance the government will apply interest at the government rate.

18. PAYMENT DEDUCTION: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items.

19. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below.

Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.

19.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

19.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.

19.3 Contractor. The term “Contractor”, as used herein, refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

19.4 Real Estate POC. The term Real Estate POC refers to a designated USACE employee appointed to manage real estate matters to include contracts involving this PWS.

19.5 Military Service Representative (MSR). The MSR is any person, military or government civilian, who is assigned to a leased property recruiting office. The MSR represents the military service of the office being serviced and monitors the work being performed.

19.6 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

19.7 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved antibacterial environmentally friendly chemical agent to destroy microorganisms. Contractor shall defer to Center for Disease Control (CDC) guidelines on proper facility disinfecting. Alcohol solutions with at least 70% alcohol and most EPA-Registered household disinfectants or disinfecting wipes are allowed.

19.8 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

19.9 Frequency of Service:

19.9 .1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of April.

19.9 .2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.

19.9 .3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

19.9 .4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the first week of the month.

19.9 .5 Three times Weekly (3X - Week). Services performed 3 times per week, specifically the days of Monday, Wednesday and Friday.

19.9 .6 Two times Weekly (2X - Week). Services performed 2 times per week, normally performed on the days of Tuesday and Thursday or Monday and Wednesday.

19.10 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

19.11 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

19.12 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 4:00 p.m. Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning. No keys, codes or PIN numbers to Government leased facilities are to be provided to Contractors under any circumstances.

19.13 Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking tubes (fluorescent or LED), ballasts and starters, and compact lamps (fluorescent or LED) as may be required for proper operation of lights and exit signs. The tubes and compact lamps (fluorescent or LED) replaced shall be of the same type, wattage and voltage as those removed and shall be a uniform color temperature (cool white) as the other lights in the office.

Re-lamping shall also include any specialty lighting, such as track lighting or accent lighting. Contractor MUST ensure that LED tubes and lamps used are compatible with the existing ballast hardware.

19.14 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

19.15 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

20. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

20.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

20.2 Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor.

20.3 Availability of Utilities. The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site.

The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

21. CONTRACTOR FURNISHED ITEMS:

The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services of this contract. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning.

For disinfection of high-touch surfaces, at minimum, Contractor must use alcohol solutions with at least 70% alcohol. Most EPA-Registered household disinfectants and disinfecting wipes are allowed. Use of recycled materials is highly encouraged. Contractor will provide office space and operational facilities as needed.

21.1 Vehicles. As required to meet contract requirements.

21.2 Equipment. All equipment shall be of commercial quality and shall be in operable condition and meet local requirements. This equipment must operate on the existing electrical current available in Government buildings. It shall be the responsibility of the Contractor to prevent the operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of the circuits available in Government buildings.

21.3 Wet Floor Caution Signs. The Contractor shall display caution signs when cleaning floors in an area in which people other than contracting personnel are or will be present before the floors are dry.

22. CONTRACTOR’S PERSONNEL:

a. Minimum Personnel Requirements The contractor shall provide an adequate number of fully qualified personnel to perform the specified service properly and efficiently within the time limits specified. The contractor shall provide a list of the names and contact phone numbers for all employees prior to them working on government property. At least one of the contractor’s employees on site shall be able to communicate effectively and efficiently with project staff.

b. Employee Conduct

The contractor shall be responsible for seeing that the contractor’s employees strictly comply with all federal, state, and municipal laws. Any personnel activity, which, in the opinion of the government, is deemed detrimental to the performance of the contract may result in the removal of contractor employee/employees. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc. Contractor and employees must comply with Conduct guidelines of CFR 36 Rules and Regulations, which can be reviewed at https://www.gpo.gov/fdsys/pkg/CFR-2001-title36-vol1/content-detail.html

c. Removal of Contractor’s Employees

The TPOC may require the contractor to immediately remove from the work site any employee of the contractor or subcontractor, who, in the opinion of the TPOC, endangers persons or property, or whose physical or mental condition is such that it would impair the employee’s ability to satisfactorily perform assigned work. Notification to the contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the contractor’s obligation to perform all work required under this contract, and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

23. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

23.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal or written scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.

23.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that weekly services will be performed and when less than weekly services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC and MSR on site for approval within 14 days after contract award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC and MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements

23.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in Section 8, "DEFINITIONS". In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (e.g., professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

23.4 Emergency Cleaning. Upon notification by the Contracting Officer Representative or TPOC, the Contractor shall respond within a half day, if at all practical. The Contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected and shall be compensated in accordance with the item completed on bid sheet in addition to the normal compensation paid under the contract.

23.5 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

23.6 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended.

Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

23.7 Damage to Government or Private Property. The contractor shall be responsible for restoring any government facilities or structures damaged as a result of the contractor’s operation. The contractor shall also be responsible for any damage to private property or injury to any person as a result of the contractor’s operations. The contractor shall notify the TPOC and/or Project Manager immediately of damage to government and private property and injury to any person resulting from the contractor’s operation. Also, the contractor shall notify the Technical Point of Contact of damage to government facilities due to vandalism or other causes on the day such damage is first noticed. The contractor shall also restore landscape features (shrubs, flowers, grasses, etc.), which are damaged or destroyed by the contractor’s operation.

Damaged or destroyed grass areas shall be re-planted as directed by the TPOC, and shrubs and flowers which are damaged or destroyed shall be replaced from nursery stock of like size and kind.

23.8 Receiving and Storing Materials. The contractor is responsible for protecting any stored material until it is placed in service.