Performance_Work_Statement.pdf

PARK ATTENDANTS NO 3 & NO 4

AT U.S. ARMY CORPS OF ENGINEERS

CAPE COD CANAL SAGAMORE RECREATION AREAS

SAGAMORE, MA 02562

Performance Work Statement August 2017

A. General

1. Performance Requirements.

The contractor (Park Attendants) shall perform the daily operation and maintenance of the Sagamore and Herring Run Recreation Area of the Cape Cod Canal. The recreation area has 2 comfort stations, park benches, picnic tables, several trash and recycling receptacles, visitor parking lots, landscaped areas, 12 acres of parkland combined and access to the North Canal Service Road. All work will be completed to the satisfaction of the Technical Point of Contact.

The contractor (Park Attendant) shall also perform the daily operation and maintenance of the renovated area east of the Sagamore comfort station (see Figure 2).

2. Location.

The Cape Cod Canal Field Office is located at 40 Academy Drive in Buzzards Bay, MA 02532. The Sagamore Recreation Area is located near 40 Canal Road in Sagamore Beach, MA 02562.

3. Site Visit.

To arrange a site visit contact the Technical Point of Contact, Park Ranger Michele Breen (978-318-8636 or michele.l.breen@usace.army.mil).

4. Schedule.

The period of performance is from 18 April 2018 through 08 October 2018.

5. Renewal.

The period of performance is from 18 April 2018 through 08 October 2018. In addition, the Government may exercise two (2) optional years with the same performance requirements. The period of performance for the optional renewal year is from 17 April through 14 October 2019 and 15 April through 12 October 2020.

6. Safety.

The contractor will comply with all pertinent provisions of the latest edition of the U.S.

Army Corps of Engineers Safety and Health Requirements COE EM 385-1-1. A copy of COE EM 385-1-1 is available for reference at the project office. In addition, the manual may be viewed at the following link:

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_3 85-1-1.pdf The contractor shall also comply with all OSHA work safety standards. The project staff can and will order the cessation of work at any time should the safety of employees and visitors become jeopardized.

mailto:michele.l.breen@usace.army.mil http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

7. Pre-Work Conference.

Successful bidders will be required to attend a pre-work conference to be conducted by the Technical Point of Contact. This meeting will be for the purpose of discussing the policies outlined in the performance work statement.

8. Security.

The contractor will comply with all established security policies at the Cape Cod Canal.

Due to periods of heightened security that may affect the access to the areas covered under this contract, areas may be subject to periodic closures or evacuations, which in turn may reduce or inhibit the Contractor’s ability to access certain areas. During periods of heightened security the Government reserves the right, at any time, to close any property or portion of property and reschedule and/or cancel any subsequent service in an area. The Contractor shall be given at least 24 hour notice of any such closure.

9. Hazardous Weather.

The Contractor shall comply with established hazardous weather policies at the Cape Cod Canal. In the event of hazardous weather areas may be subject to periodic closures or evacuations. The Contractor shall be given 48 hour notice in the event an evacuation of temporary living quarters is needed due to hazardous conditions. All contractor property must be removed from Government property when an evacuation notice is given. It is the contractor’s responsibility to maintain their trailer in a condition that will allow for an evacuation within 48hours of notice. It is also the contractor’s responsibility to find a safe and suitable evacuation site upon notice to evacuate.

10. Payment.

The contractor will submit one monthly invoice to the Technical Point of Contact.

Payment will be made only for the number of days noted in the bid sheet at the applicable contract unit price rate. Reductions in payment will be made on a per diem basis on the prorated amount of the total cost of services. Short periods of emergency absence may be approved on an individual basis, based on need and workload at the discretion of the Technical Point of Contact. No payment will be made for time not worked.

The invoices will be delivered in person or directed via regular mail, email or fax as identified below:

Cape Cod Canal Field Office PO Box 1555 Buzzards Bay, MA 02532 Email: Michele.l.Breen@usace.army.mil Fax: (508) 759-8923

B. Technical.

General

1. GENERAL:

The contractor shall perform the daily operation and maintenance of the Sagamore and Herring Run Recreation Areas at the Cape Cod Canal. The recreation area has 2 comfort stations, park benches, picnic tables, several trash and recycling receptacles, visitor parking lots, landscaped areas, 12 acres of parkland combined and access to the North Canal Service Road. All work will be completed to the satisfaction of the Technical Point of Contact.

mailto:Michele.l.Breen@usace.army.mil

1.1 The services to be accomplished under this contract will be performed by a one or two-person team 21 years or older who are physically and mentally capable of serving as Park Attendants and fulfilling all tasks described in the duties description specified in this contract. The contractor will be required to furnish all labor and transportation necessary to provide the specified services for the duration of the contract period.

1.2. Park Attendants will be subject to background security checks by the USACE. Failure to pass background checks will result in termination of the contract. The apparent low bidder will be required to complete the attached form entitled “Questionnaire for Public Trust Positions” SF 85P. Failure to complete the form and complete the finger printing process within 5 business days of notification that you are the apparent low bidder will be considered a declination of the contract.

2. PERFORMANCE REQUIREMENTS

2.1. SCHEDULE:

The Park Attendants will work a rotating schedule of 3 days on and 4 days off during week one and 4 days on and 3 days off during week two. This 2-week cycle will repeat throughout the period of performance. Park Attendants are required to remain on site overnight when on duty. Park Attendants may arrive no earlier than seven (7) days before their first scheduled work day and must depart no later than (7) days after their last scheduled day of work. The quantity of days and the schedule provided are estimated amounts only and are not guaranteed. Unforeseen factors, such as weather, may require a decrease in the estimated number of services performed under this contract. In addition to scheduled work days Park Attendants may be requested to work up to 14 optional unscheduled days at any Cape Cod Canal recreation area when mutually agreed upon by both the Government and the Contract Park Attendants during the period of performance.

2.1.1. The 2018 base schedule includes a total of 92 scheduled work days (89 days working and an additional 3 days for mandatory pre-work conference) Park Attendant specific schedule assignments will be handed out during the first day of orientation. The following are the dates that each Park Attendant will work for the duration of contract:

• Move in period: April 10th-17th

• Pre Work Conference: April 18th, 19th & 20th

• First of scheduled work days: April 21st

• Last of scheduled work days: October 8th

• Move out period: October 9th-16th

2.1.2. The 2019 option year schedule includes a total of 95 scheduled work days

(92 days working and an additional 3 days for mandatory pre-work conference) Park Attendant specific schedule assignments will be handed out during the first day of orientation. The following are the dates that each set of Park Attendants will work for the duration of contract:

• Move in period: April 9th-16th

• Pre Work Conference: April 17th, 18th & 19th

• First of scheduled work days: April 20th

• Last of scheduled work days: October 14th

• Move out period: October 15th-22nd

2.1.3. The 2020 option year schedule includes a total of 95 scheduled work days

(92 days working and an additional 3 days for mandatory pre-work conference) Park Attendant specific schedule assignments will be handed out during the first day of orientation. The following are the dates that each set of Park Attendants will work for the duration of contract:

• Move in period: April 7th-14th

• Pre Work Conference: April 15th, 16th & 17th

• First of scheduled work days: April 18th

• Last of scheduled work days: October 12th

• Move out period: October 13th-20th

2.2. PRE-WORK CONFERENCE:

Successful bidders will be required to attend a pre-work conference to be conducted by the Technical Point of Contact starting at 9A.M each day. The Park Attendants will also be given more detailed descriptions of their duties, procedures and safety requirements; and an overview of USACE policies and Canal operations and procedures. CPR certification will also be provided during the orientation. An onsite orientation with top to bottom cleaning and organizing of the recreation area will be included as well.

2.3. UNIFORMS AND DEMEANOR:

2.3.1. Uniform: Each Park Ranger on duty will maintain a fully clothed, neat, well-groomed appearance. The Park Attendants will be provided with a name tag displaying name and identifying them as Park Attendants, to be worn when on duty. Park Attendant contractors shall provide and wear their own red shirts and red sweatshirts while on duty. Logo free white or red hats are optional, and may be provided by contractor and worn while on duty. Appropriate footwear, no open toe shoes, furnished by the Park Attendants, will be worn at all times.

2.3.2. Demeanor: The Park Attendants will promote and maintain a favorable image of the Corps of Engineers through their personal appearance and actions.

The Park Attendants will at all times conduct himself/herself in such a manner as to insure personal safety and the safety of Corps employees, the visiting public, and others. Each will willingly assist park visitors in a courteous, friendly, and an approachable manner. The Park Attendants will maintain the Corps of Engineer’s zero tolerance of any form of discrimination based on race, color, age, religion, national origin, non-disqualifying handicap or sex, including sexual harassment. Any information sought or questions posed by visitors that cannot be adequately answered will be referred to an on duty Park Ranger. The Park Attendants shall work cooperatively with other Park Attendants and be able to function effectively as part of a team. Park Attendants shall take direction from the Technical Point of Contact and work cooperatively with all Corps staff.

2.4. PHYSICAL DEMANDS:

Park Attendants must possess the physical ability to pick up trash, perform restroom cleaning duties, lift 30lbs, stand, stoop, bend and walk. Position may require extended periods of time in the outdoors during adverse weather conditions such as heat, cold or rain. (Note: Exposure to stinging insects and/or ticks may occur.)

2.5. DISTURBANCES:

The Park Attendants will promptly report (while on duty or off) all accidents, incidents, violations of law, disturbances that cannot be diplomatically controlled, and situations that may affect the health and safety of visitors to the on duty Park Ranger. In the event the Park Attendants are unable to communicate with the Park Ranger, the Park Attendants should contact local law enforcement officials as soon as practical. All communication with local law enforcement officials will be reported to the on duty Park Ranger within 24 hours. Under no circumstance are the Park Attendants to write citations, warnings, or otherwise enforce Title 36 Rules and Regulations or any Federal, State, or local laws. Serious incidents such as a motor vehicle accident, serious injury or fatality will be reported immediately to the on duty Park Ranger and to the local law enforcement agency.

2.6. TEMPORARY LIVING QUARTERS:

The Park Attendants are required to live on site at the Canal in a designated site.

The Park Attendants must provide their own fully operable “self-contained” RV, or other self-contained camper unit. Maximum length of the camper/trailer cannot exceed 45'. Pickup (shell-type) campers, pop-up tent trailers, tents, mobile homes, converted school buses, or other type of recreational vehicle which does not meet general “self-contained” classification will not be acceptable. The campsite can be described as partial sun/shade, level, and is in a convenient location relative to the duty location. Campsite amenities include electric water, and sewer hookups free of charge. Campsites for Park Attendants NO 3 & NO 4 are located within the Sagamore Recreation Area in vicinity of 40 Canal Road in Sagamore Beach, MA 02562. Reference map provided in figure 1.

The Park Attendants will maintain the campsite in a clean and sanitary condition at all times. No animal pens, fences, cages, or similar facilities for pets or raising animals will be allowed. All pets of Park Attendants will be contained in the Park Attendants’ living quarters or on a leash of 6 feet or less in length. No excessive personal items such as washers, dryers, freezers, or other such items will be permitted outside the living quarters.

While on duty the Park Attendant(s) will be the sole overnight occupants of their site. Guests may stay at the campsite with permission from the Technical Point of Contact.

2.7. COMFORT STATION:

The contractor will clean and disinfect daily inside and outside of the toilets, urinals, sinks, doors, stall partitions, restroom benches, windows, interior walls, ceilings and floors. Trash will be removed from the trash receptacles, receptacles washed as necessary, and relined. The contractor will replenish toilet tissue and supplies as necessary, and check at least twice a day to insure all toilets, showers, sink faucets, exhaust fans, hand dryers, GFI outlets, exterior and interior lighting are operating properly. The comfort station will be cleaned four (4) times daily.

Once in the morning prior to opening then inspected/cleaned once in the mid-morning, once in the mid-afternoon, and once in the evening upon closing.

During periods of high visitation the comfort stations should be checked frequently throughout the day. Comfort stations will be opened and closed in accordance with instructions from the Technical Point of Contact. Generally the comfort stations are open from 08:30 a.m. until 08:00 p.m.

2.8. RECREATION AREA PARKING LOT AND PARK GROUNDS:

The recreation area parking lot and park grounds shall be inspected, in conjunction with comfort station cleanings and inspections, on a daily basis.

Areas will be policed for litter and debris, litter and debris picked up, and trash receptacles emptied and disposed of properly. Recreation area grounds, facilities, equipment and amenities will be visually inspected for any deficiencies. Repair any minor deficiencies which can be easily repaired, and noted in the daily log. Unsafe conditions and deficiencies which cannot be repaired will be reported immediately to the park ranger.

2.9. SERVICE ROAD RECREATIONAL AREAS:

The Canal service roads and surrounding park grounds shall be inspected on a daily basis. Areas will be policed for litter and debris, litter and debris picked up, and trash receptacles emptied and disposed of properly. Service road areas of responsibility are generally based upon proximity to campsite held and recreation areas serviced by the park attendant contractors.

2.10. LOST & FOUND:

The Park Attendants will hold all lost and found articles in the registration building or other designated area (storage shed) and must turn all items over to the on duty Park Ranger with all pertinent information as soon as possible. The Park Attendants may be directed by the Park Ranger to inventory, photograph, and store abandoned or impounded personal property.

2.11. CONTRACTOR VEHICLES:

The Park Attendants will supply their own vehicle for transportation outside of the recreation areas and will be supplied with a utility vehicle for transportation in and around the recreation areas while on duty. All operators of the government furnished vehicle must submit a copy of a valid driver’s license.

Government vehicles will be operated in strict accordance with established procedures and instruction.

2.12. REPORTS:

Park Attendants shall be required to maintain a written daily log, fill out supply requests, file incident reports and provide other records related to the performance of their duties as directed by the technical point of contact and established procedures.

3. COMMERCIAL ACTIVITY:

The Park Attendants will not engage in any type of sales or commercial activity on Government property.

4. FIREARMS/WEAPONS:

Firearms or any type of object that would be considered a weapon will not be carried or kept in the campground, registration building, vehicle, or in the RV occupied by the Park Attendants or any personnel.

5. ALCOHOL/DRUG ABUSE:

The Park Attendants will not consume or come under the influence of alcoholic beverages, or use drugs and/or medication in the absence of a doctor’s prescription while on duty or in view of the public at the gatehouse or other park area.

6. INSPECTION & CONTRACT PERFORMANCE:

The services performed by the Park Attendants under the provision of this contract shall be subject to evaluation by the Contracting Officer or designated representative to insure strict compliance with the terms of this contract. The Park Attendants will be advised as soon as possible of any deficiency in work. Upon advisory, the Park Attendants shall take immediate action to correct such deficiency and to insure that the deficiency does not recur.

7. TERMINATION:

Failure of the Park Attendants to provide items and services listed in the contract specifications will be grounds for immediate dismissal of the contractor and termination of the contract. Conduct or actions unbecoming on the part of the Park Attendants, in the opinion of the Technical Point of Contact, may be grounds for immediate dismissal of the contractor and cancellation of the contract.

7.1. In the event that the Park Attendants fail to perform work, the government may request that the Park Attendants return all government property and remove their personal property from the site. Examples of actions requiring immediate dismissal include but are not limited to the following: Theft of collected user fee payments, consumption of alcoholic beverages or intoxication while on duty, discrimination or harassment of visitors, recurring written and/or verbal visitor complaints, unwarranted physical contact with visitors or Corps personnel, lack of cooperation and resistance to implementation of policies and programs as directed by the Technical Point of Contact, repeated deficiency in work performance, prolonged absence due to illness, injury, or personal reasons, etc. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

7.2. Failure to pass a background check or to meet all of the mental and physical qualifications as specified in 1.1and 1.2 of this contract will result in immediate termination.

8. GOVERNMENT PROPERTY:

The Park Attendants will be required to return all Government property on the last day of the contract. This includes keys, and all items listed under this contract regarding fee collection, supplies and equipment. Contractor is responsible for all government issued property. Government keys are governed by an official key control policy and may result in a replacement fee if lost or damaged.

9. INSURANCE: Park Attendant contractors are encouraged to consult with their insurance agent and legal counsel concerning liability coverage to protect their assets.

Park Attendant contractors are not US Government employees and under the Federal Tort Claims Act the US Government is generally not liable for claims filed against the actions of contractors during the performance of their contractual duties.

Figure 1. Cape Cod Canal Park Attendant Campsites

Figure 2: Sagamore Recreation Area

PARK ATTENDANTS NO 3 & NO 4

AT U.S. ARMY CORPS OF ENGINEERS

CAPE COD CANAL SAGAMORE RECREATION AREAS

SAGAMORE, MA

Performance Work Statement August 2017

Bid Schedule Base Year 2018

Option Year 1 2019

ITEM UNIT QTY UNIT

PRICE TOTAL

Cape Cod Canal Sagamore and Herring Run Recreation Areas

– Daily Park Attendant Services (Unit rate is a Day)

DAY

Cape Cod Canal Sagamore and Herring Run Recreation Areas

– Unscheduled Park Attendant Services (Unit rate is a Day)

DAY 14

TOTAL:

Cape Cod Canal Sagamore and Herring Run Recreation Areas

Option Year 2 2020

Cape Cod Canal Sagamore and Herring Run Recreation Areas