RFI_V2.pdf

Request for Information

W912TF-19-Q-0016

1. Will the Government be providing a formal SF1449 for contractors to fill in and sign?

a. The awardee with have a Contract ( SF1449)

2. In review of the contract terms and conditions we see that clause 52.222-41 Service Contract Labor

Standards is applicable to this contract. Please provide the Government's preference for the SCA code mapped to the two mentioned labor categories: Website Designer/Administrator and Account

Manager.

a. The work will be conducted at your facility. Visit the link provided in the solicitation to get your SCA and provide with quote

3. In the evaluation criteria it states the following factors shall be used to evaluate offers: 1. Price, 2.

Technical, and 3. Past Performance. Please provide instructions as to whether all three factors are to be in one volume or multiple volumes. Are there any page count limitations for each factor? Is there a font size, spacing, margin, and/or other limitations for each factor? If so, can the Government please provide these details?

a. No page limits or restrictions.

4. For the Past Performance factor, it states that past performance history will be pulled from PPIRS and that contractors are to provide 3 relevant contracts with a point of contact. Is the Government looking for an in-depth write up, summary, or just the POC information for each past performance? Is there a time period limitation for the past performance, for example, 3 to 5 years?

a. Brief summary of work with POC. No limitation on years.

5. What standards will the government be using to evaluate each factor? Will the Technical be evaluated using the color standard? Does the past performance need to match any relevancy, recency, scope, or magnitude requirements? How will the Government evaluate a "reasonable" price proposal?

a. NA

6. What is the Government's definition of price reasonableness and how will it be evaluated? How should the contractor provide proof of pricing reasonableness? Is a pricing narrative required to prove rate reasonableness?

a. Price reasonableness is a reasonable cost for the product or services being quoted.

7. Other than FFPs for each CLIN does the Government want the offeror to provide a breakdown of how the FFP is calculated? Is the Government looking for the pricing factor to be in a Microsoft Excel sheet? If a breakdown is required how much information should be included on the breakdown?

a. The Government will conduct clarifications if additional detailed is provided besides the

CLIN structure.

b.

8. The FBO page states that "a completed copy of the representations and certifications at FAR 52.212-

3" is required as part of our proposal. Can this be a copy of our SAM page or do you want offeror's to fill in this information manually?

a. Yes

9. Since PWS 2.7 Travel states that "travel to other government facilities or other contractor facilities may be required" but doesn't provide any additional information about specific locations, number of trips, or any other information, will the Government be providing a plug number for the Travel

CLINS? Or can the contractor leave these CLINS blank because they are cost reimbursable?

a. No, Travel CLINS shall be quoted, as they need to be fully funded at time of award.

b. Alternate locations will be no further than 1 hour from 1 Minuteman way concord

NH 03301

10. Who is the proposal to be submitted to? In what format? Digital copy or hard copy? .PDF or

Word/Excel?

a. Send via email to Primary Point of Contract.

11. Please explain the evaluation factors.

a. Unknown what the question is asking

12. Are there any submission instructions or page limitations?

a. No limitations

13. Please explain the type of contract that you expect for this effort.

a. FFP

14. Does the NHARNG have a proposed completion date for the website and the mobile application projects?

a. Within the Base Year – see updated PRS in the PWS

15. How many phases are anticipated for development?

a. Removing “phases” from PWS

16. How many departments & units will be supported by this website/mobile app?

a. See attachment “Website Sitemap” for a fully functional website

17. It is our understanding that hosting will be provided by DoD and the contractor will not be responsible for hosting and hosting management. Is this correct?

a. Government will be hosting

18. Section 3.2 mentions a "skin" which exists. Can you explain how complete this skin is and the contractors responsibility for design?

a. The skins to be used are the Joint and Army skins from the American Forces Public

Information Management System (AFPIMS). Examples are https://www.stratcom.mil/ for

Joint and https://www.usarcent.army.mil/ for Army.

19. Would you consider a responsive web design that can be accessed via web versus a separate mobile app. Can you explain the need for a mobile app if it is needed? Is there additional functionality needed from the mobile app?

a. No, PWS has NHNG requirement to assist with development of a standalone app for NHNG.

20. Can you confirm the need of a Content Management System (CMS) for the site? If ARNG will be controlling content, is there a need for an approval process for publishing content to the web/mobile app?

a. Yes, see 3.2. CMS will leverage capability in AFPIMS.

21. You mention a work order ticketing system. Can you explain the nature of the tickets expected (ex.

Changes to content vs. site/app issues). Do you envision a product such as Jira Service Desk or

Zendesk being used for such a service?

a. The contractor will provide a work order system for

22. If the site does not exist, does the ARNG know the expected number of pages and functionality that needs to be available on the website and mobile app?

a. See attachment “Website Sitemap” for a fully functional website

23. Is there an existing public site you could point to that is of comparable expected size and functionality, can you please provide the web address?

a. https://dc.ng.mil/

24. If a mobile app is required, is there an existing public mobile app you could point to that is of comparable expected size and functionality, can you please provide where it can be found.

a. NC National Guard

25. Will the website need or have a secure certificate for secure (https) delivery?

a. Yes, provided by the AFPIMS platform.

26. Could you please provide a proposal response format as it is not mentioned in the RFP?

a. NA

27. "The NHNG will set-up a website on a Department of Defense (DoD) hosted server and initiate a preliminary “skin” as a starting point. The contractor shall be given a license for one, Web

Designer/Administrator to take-up where the NHNG stopped and complete the work over multiple phases so the website is fully operational. Additionally, the contractor will start from scratch a mobile application that is nested with the website". - As per this statement, is there any work initiated for the https://www.stratcom.mil/ https://www.usarcent.army.mil/ https://dc.ng.mil/ website that we have to continue with, if yes then we would like to know what is the current status of the website.

a. Yes, the NHNG has initiated some work. Visit https://nh.ngb.mil

28. For Mobile Application, could you please elaborate on the requirement like the features of the mobile app, what can be achieved by the users using the mobile app?

a. . Defined in PWS section 3.3

29. For website and mobile application, do you require a Content Management System which will allow the internal staff to manage content on both website and mobile app?

a. No, AFPIMS has an existing CMS.

30. Is the data on the mobile application is similar to the website content?

a. Yes

31. Is there a small business set aside requirement?

a. Yes, 100% SB set-aside

32. Can you please clarify the mode of submission for the Quote. Is it by email to sean.m.connolly1.mil@mail.mil

a. Yes

33. What is approx. number of pages for the website? Will you give us a sitemap?

a. See attachment “Website Sitemap” for a fully functional website

34. Approx. how many departments are there for Army and Air Guards for which the website needs to provide information?

a. See attachment “Website Sitemap” for a fully functional website

35. The RFP also talks about Mobile Application? Do you mean that the website should be mobile responsive, or do you also need a native mobile application built and uploaded to Google and Apple app store? What kind of a mobile application is needed? Where will that be hosted?

a. Website is dependent upon AFPIMS capability which currently is not mobile enabled. The mobile app will be a native mobile application built and uploaded to Google and Apple App store.

36. Is this a fixed price contract? What does the CLIN 0003: Contract Manpower Reporting Application mean?

a. All service contractors have to report their labor in this website

37. For Travel, it appears that is based on cost re-imbursement. So at the time of proposal, can we assume we leave that part blank in pricing proposal? For any needed travel, we will get the cost pre-approved by the government?

a. No. Travel is required to be funded

38. Seems there are two face-to-face meeting requirements in base year, and once per option year. Please confirm.

a. Change: See updated PWS

39. Is this a new website that is being created? or information added to an existing website? What is the domain name?

a. existing website on AFPIMS platform. URL is provided by the government, nh.ngb.mil

40. Has NHNG already set up the website and preliminary "skin" . If not, what is the ETA on that, assume contractor can start work only after that.

a. see website https://nh.ngb.mil

41. For option years, what is the expectation on number of hours of support/maintenance for each month?

Without that, it is hard to price it as fixed-price job?

a. The NHNG will provide new content per week primarily for two pages

i. Recruiting

ii. Public Affairs/News and media

b. New Content with less than weekly changes are but not limited to:

i. Job Opportunities

ii. Business Opportunities

c. All other Pages when established should have minor changes over each year mailto:sean.m.connolly1.mil@mail.mil

42. 10) For base year, what is the expectation on when the work will be able to start and by when website and mobile application need to be completed?

a. Start upon award. Initial site and app completed within 2 months then updated through an agile development process working with the customer.

43. Can we assume that contractor doesn't have to bear any hosting cost, as the website/mobile application will be hosted on DoD servers?

a. Government hosted .

44. How much of the work has been completed?

a. see https://nh.ng.mil/

45. Is it going to be brand new website or are we going to pick where someone left off?

46. Modification to existing website located at https://nh.ng.mil/If it is an existing website, what technology platform is it done in (for example wordpress)?

a. AFPIMS

47. Is it necessary to stay within that platform or can we choose our own platform?

a. no

48. Is the purpose of the website for recruitment? If not, can you please elaborate?

a. No, internal and external communications. Recruiting has an existing website.

49. How many websites are you looking to have developed as part of this Solicitation

a. one for the New Hampshire National Guard and one for the New Hampshire Army

National Guard. Both hosted on AFPIMS.

50. Is on-site video production considered as part of this solicitation? It will be great to have LIVE action shots that's specific to NHRNG as it shows multi-media is significant when it comes to attracting visitors / talent

a. No

51. Is it necessary to host the website / mobile app on DOD server or are you open to other options provided it meets your needs and security?

a. Website hosted on AFPIMS. App on commercial site to be determined and funded by the government.

52. Please provide a range of pricing expected?

a. No range will be provided

53. For tasks 3.2.3 and 3.2.4 would AQL be after acceptance of previous task rather than shown as days after contract award?

a. Updated PWS

54. For tasks 3.3.3 and 3.3.4 would AQL be after acceptance of previous task rather than shown as days after contract award?

a. Updated PWS

55. For task 3.5.1 is the expectation that both the website and the app will be completed within 30 days of contract award?

a. No