OHWS_104_FW_PWS_4_Sep_19.pdf

Ver. May 2018

PERFORMANCE WORK STATEMENT (PWS)

FOR

Optimize Human Weapon System Services

1.0 General:

1.1 Scope: The contractor shall provide all services, personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph

3.0 as Government Furnished, to perform on-base injury prevention and mitigation, rehabilitation exercise services, and human performance optimization services to fighter pilots assigned to the 104th Fighter Wing (FW) - Barnes ANGB, MA, USA. The Contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the specific spinal health needs of fighter pilots. Performance shall be in accordance with the PWS.

1.2 Background: Most FW rated pilots have experienced some type of spine discomfort during their career. According to a study performed by the Unites States Air force School of Aerospace Medicine, neck pain is a significant factor impacting pilot performance and quality of life, and rates of injury have increased over the years. The Human Performance, OHWS initiative is designed to improve readiness by decreasing injury rates and optimize performance while improving the quality of life for each pilot.

OHWS is designed to meet the unique physical needs of rated pilots. Fitness and conditioning is accomplished through a comprehensive, coordinated, multi-disciplinary physical training program with focus on the movement and strengthening of the spinal musculoskeletal system. The purpose of placing Human Performance Program (HPP) Specialists on base is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/readiness, avoid injury prior to occurrence, increase pilot production, and support pilot retention.

1.3 The Period of Performance shall be one Base Year of 12 months and four 12-month option periods.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 7:00AM-4:00PM on Monday through Friday and during Regularly Scheduled Drills (RSDs), except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Barnes Air National Guard Base, MA in a location near the flight line. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is/is not authorized.

1.4.4.1 Telework: Reserved

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer Representative (COR). The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. CAC issuance requirements are as follows:

In accordance with Department of Defense Manual (DoDM) 1000.13-M-V1, DoD Identification (ID) Cards, January 23, 2014, initial issuance of a CAC requires, at a minimum, the completion of an Federal Bureau of Investigation (FBI) fingerprint check with favorable results and submission of a National Agency Check with Inquiries (NACI) (or investigation approved in Federal Investigative Standards) to the Under Secretary of Defense for Intelligence (USD(I)) approved investigative service provider. The issuance of a CAC will be based on four criteria: (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013, and DoD Manual 5200.02, Procedures for the DoD Personnel Security Program (PSP), April 3, 2017, and (d) verification of a claimed identity. Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2, or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 HSPD-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form, at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP.

Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system.

The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below.

Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If an FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: TBD

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at:

https://www.dmdc.osd.mil/tass/. The FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their

CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator:

http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by SSN and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615- 0047, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.1.6 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to:

http://www.us.army.mil and registering as an "Army Guest," with the sponsor being the COR or a COR- designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.5.2 Reserved

1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.4 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Info structure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.4.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.4.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).

1.4.5.4.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.4.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.4.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.5 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

Since the contract workers under this contract have access to and/or process information requiring protection under the privacy act of 1974, compliance with DoD Directive 8500.1, DoD Directive 5200.2, AFI 31-501 and AFI 33-202 is mandatory.

Therefore, a National Agency Check with Inquiries (NACI) is required for each health care worker under this contract. The Contractor shall fully adhere to the provisions of referenced publications by having each of their employees who are performing under this contract make an appointment (through the COR) with the appropriate security organization at the installation where service is provided. Each individual will be fingerprinted and required to complete the appropriate forms, usually a Standard Form 85-P, Questionnaire for Public Trust Positions. The contractor shall advise their employees that a favorable report is a required condition of employment under this contract. The Contractor shall apply for the NACI prior to the start of performance for each contract worker.

1.4.5.6 AT Level 1 Awareness Training (AT): All contractor employees, to include subcontractor employees, requiring access to Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. AT level I Awareness Training is available through ADLS by completing the Force Protection CBT, or is available at http://jko.jten.mil/courses/atl1/launch.html .

1.4.5.7 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness CyberAwareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8570.01, DoD 8570.01-M and AFPD 33-2 within XX days of the start of contract performance.

1.4.5.8 Information Awareness: In accordance with DoD 8570.01-M , DFARS

252.239.7001 and AFM 33-282, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.9 iWATCH Training: Reserved

1.4.5.10 OPSEC Training: In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 -

OPSEC Fundamentals) and refresher training (Protecting Sensitive Information) are both available on the ADLS website.

1.4.5.11 OPSEC SOP/Plan. Reserved

1.4.5.12 Classified Information. Reserved

1.4.5.13 Threat Awareness and Reporting Program (TARP). Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QCP, if applicable. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: Reserved

1.4.7 Special Qualifications: Contract employees should hold position appropriate certifications, with an applicable degree as appropriate. For all tasks under this PWS which require licensure and credentials for the position, the Contractor shall provide the COR an electronic copy of all license and credentialing documents for each employee with all primary sources verification (PSV) having been completed by the Contractor.

PSV is the responsibility of the Contractor and must be completed before the contract employee begins services under the contract.

1.4.7.1 The Contractor, at no cost to the Government, shall ensure that Contractor personnel complete any mandatory annual training requirements required as part of licensure or credentialing renewal.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Contractor Travel Reserved

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

ACSM American College of Sports Medicine

ADA Americans with Disabilities Act

AFARS Army Federal Acquisition Regulation Supplement

AFI Air Force Instruction

AHLTA Armed Forces Health Longitudinal Technology Application

ANG Air National Guard

APTA American Physical Therapy Association

AR Army Regulation

A T/OPSEC Antiterrorism/Operational Security

ATC Certified Athletic Trainer

CFR Code of Federal Regulations

CHCS Composite Heath Care System

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

CSCS Certified Strength and Conditioning Specialist

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

EEOC Equal Employment Opportunity Commission

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HIPAA Health Insurance Portability and Accountability Act

HPP Human Performance Program

IA Information Assurance

IS Information System(s)

KO Contracting Officer

MTF Military Treatment Facility

NATA National Athletic Trainers Association

NSCA National Strength & Conditioning Association

OCI Organizational Conflict of Interest

ODC Other Direct Costs

OMS Occupational Medical Services

ORANG Oregon Air National Guard

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PT Licensed Physical Therapist

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

USAF United States Air Force

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment. Contractors will be provided a workplace, no less than 300 sq. ft. The Government may increase the work area at their discretion should space become available.

3.2 Materials: Reserved

3.3 Equipment: The items listed in attachment 1 are equipment that are available for use during sessions.

3.4 Services: Reserved

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.3 Equipment to meet the technical needs of the program. At a minimum, the Contractor must have treatment surfaces and specific exercise equipment to strengthen the spine in a preventative and safe manner.

4.2 Secret Facility Clearance: Reserved

5.0 Requirements: Services provided by the Contractor have the primary purpose of preventing the incidence and severity of neck and back pain. The services begin with an assessment of each aircrew member to determine the current level of conditioning with regards to neck and back strength. The Contractor shall devise a program individualized for the aircrew member to increase conditioning to prevent neck and back pain. This assessment, training, and conditioning to prevent neck and back pain is referred to as pre-habilitation. Also, the Contractor shall educate each aircrew member on injury prevention and assist in injury recovery through a modified program based on the injury and through working with privileged providers who will oversee any program for injured aircrew. Ongoing assessment will be provided with formal assessments quarterly and as needed with remedial training as needed. The Contractor shall provide the functional support required to fulfill this PWS as described in the following tasks. The Period of Performance (PoP) is detailed in Paragraph 1.3. The Contractor shall identify a single point of contact (POC) who has full authority to act for the Contractor on all matters relating to daily operations of the contract; has full authority to remove/replace personnel at the request of the Contracting Officer; ensure completion of all in-processing and indoctrination actions for all newly-hired personnel; ensure all personnel receive and maintain documentation of their duties and responsibilities and orientation in these duties and responsibilities prior to performance start. This Contractor POC will communicate directly with the KO/COR on matters pertaining to the execution of this

PWS.

5.1 The Contractor shall develop and provide a strength and conditioning program for neck and back as well as an overall fitness program (NBFP). The NBFP will enhance human performance and resistance to injury through a tailored program of strength and conditioning and overall fitness designed for the members being served with the goal of preventing neck and back pain. The NBFP will specifically target neck and back injury but will also strive to assist the member toward overall health and fitness. The NBFP will include physical training and conditioning utilizing all available assets for fighter aircrew.

5.1.1 NBFP shall include a biannual, every six months, comprehensive assessment/physical for twenty, (20) pilots the base year and twenty-five pilots, (25) each option year; by a person certified to conduct such assessments, such as but not limited to Exercise Physiologist, Certified Strength Coach, or ATC.

The 104th OHWS program will provide a program of neck and back pain prevention emphasizing resistance to injury through improved neck and back strengthening and improved neck and back range of motion. This program will be administered in the 104 FW facilities. The work of this contract could reasonable be performed by professionals who are athletic trainers, certified strength and conditioning coaches, or exercise physiologists. The program will involve the use of equipment supplied by the 104 FW as identified in Atch 1 and equipment supplied by the Contractor.

5.1.3 Provide strength training instruction, on Barnes ANG Base, for a minimum of two hours per work day, and an additional two hours per day during the weekend of drill.

5.1.4 Provide a method to allow pilots to schedule or reschedule appointments and provide reminders of scheduled appointments. Provide documentation to COR of missed appointments, rescheduled appoints, and number of appointments for a given month.

5.1.5 The Contractor shall collect, analyze, resolve, disseminate, and archive information resulting from products created under this support and provide to the Government. This support is as follows:

5.1.6 Collect. The Contractor shall execute and collect information through direct observations, interviews, surveys, and strength and conditioning testing for fighter aircrew in the unit. The Contractor shall then perform the initial analysis of the collected data and provide direct feedback to the COR and OHWS PM. This requires strength and conditioning testing, evaluating, identifying physical performance trends, and providing feedback for physical performance improvement, injury avoidance, and injury recovery. Other data will be required as the program evolves, such data may include injury rates, duration of recovery period, impact of neck and back pain on flying operations, and other data as needs are realized.

5.1.7 Analyze. The Contractor shall analyze collected information and research current professional references in order to facilitate in-depth analyses to determine trends, determine additional materiel or support requirements, determine future performance concerns, and other information observations as appropriate. Data collection and analyses shall be conducted on an ongoing basis with monthly reporting to the COR, OHWS PM, and other reporting as requested. These monthly reports will include:

number of strength and conditioning classes conducted weekly, number of aircrew attending, any reports of injury. Where applicable, the results of these analyses should identify and prioritize physical training and rehabilitation gaps with recommendations so that the final product will be able to be disseminated to the correct audience for resolution in accordance with the Government’s guidance. Initial and 6 month follow up evaluations and assessments by a person certified to conduct such assessments, such as but not limited to Exercise Physiologist, Certified Strength Coach, or ATC will be reported Bi-annually, every six months. The contractor will also provide any recommended performance training guidance necessary to enhance the aircrew member’s capabilities monthly.

5.1.8 Resolve. The Contractor shall recommend corrective actions and report findings characterized as issues or deficiencies that negatively impact the unit’s performance, readiness, training or procedures to the unit commander in weekly or quarterly report as requested. The report will include recommendations on future mitigation techniques and preventative measures for each deficiency.

5.1.9 Disseminate. The Contractor shall release findings based on approved recommendations in the form of reports, summaries, publications, entries into systems of record. The Contractor shall prepare a weekly report to be included in the staff meeting highlighting the status and progress of the unit; the specific content of the report can be tailored at the site COR’s request. Additionally, findings will be packaged to be incorporated into future training.

5.1.10 Archive. All work products, whether electronic, hard copy, or notes, including any information, reports, and products, are the property of the Government. All equipment that is Government furnished will be accounted for using Government procedures.

5.2 Task: Athletic Trainer (AT). The AT provides performance enhancement (pre-habilitation), tailored strength and conditioning, preventive maintenance, and referrals to the MTF if needed. The Contractor shall evaluate and provide pre-habilitative services to individual fighter aircrew. Pre-habilitation is intended to strengthen the core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, overall MSK strengthening and healthy lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. Such overall strength and conditioning, focusing on neck and back, will improve the overall quality of life for fighter aircrew.

5.2.1 Subtasks. The Contractor shall:

5.2.1.1 Initial Evaluation: Evaluate and provide pre-habilitation for all assigned fighter aircrew. Perform initial evaluation, design individual training program, and establish records for all fighter aircrew personnel within 90 days of contract start. Follow-up appointments will be based on need, pre-habilitation plans, and any potential coordination with members’ healthcare team.

5.2.1.2 Develop Individualized Program (IP) for each member served: The AT, working with other team members will develop an IP for each member being trained. The goals of this IP are to increase physical conditioning and overall health to minimize the risk of neck and back injury and to minimize the severity of any injury experienced by the member.

5.2.1.3 Program Implementation Phase: After an IP has been developed the AT will guide ongoing implementation of the IP. The OHWS team will encourage regular participation of the member. The OHWS team will monitor progress and continually reassess and adjust the IP to ensure the member is making the best progress possible.

5.2.1.4 Advise unit commanders on matters related to injury prevention. Identify opportunities for improvement. Develop protocols and standard operating procedures (SOP) for fitness programs.

5.2.1.5 Advise unit commanders of administrative matters, purchasing of supplies and equipment, and supplemental fiscal requests related to interventions and professional services provided.

5.2.1.6 Conduct equipment, product, and literature reviews to ensure that the OHWS program continues to improve as our understanding of injury prevention evolves.

5.2.1.9 Ensure safe and effective operation of equipment and contribute to a safe working environment.

5.2.1.10 Attend annual required training IAW guiding instructions. Unit leadership will allow for attendance at necessary conferences or courses to complete continuing education units required to maintain certification. The Government is not responsible for any expenses related to this training and the Government will not be charged for contract services during any absence for Contractor training.

5.2.1.11 Provide Human Performance and Pre-habilitative trending metrics report to include: musculoskeletal pain, duration of pain, origin of pain, types of pain, and trends of musculoskeletal pain over periods of time. Metrics will also capture lost duty time due to aeromedical disposition of DNIF as well as personnel removed from the daily flying schedule but not requiring medical treatment, limitations of training status/duties (i.e. # days out of training), aircrew perceptions of neck and back pain, aircrew perceptions of overall effectiveness of the OHWS program, duty and deployment limiting profiles, flying waiver information related to neck and back pain, and Medical Evaluation Board (MEB) information related to neck and back pain. Human Performance metrics shall also be gathered to assess the OHWS program. Relevant factors for the human performance metrics will include low back and neck strength and range of motion. Other metrics may be requested as the program matures and new information is available to guide new measures to improve aircrew performance and to improve the OHWS program.

5.2.2 Knowledge, Skills, and Abilities (KSAs).

5.2.2.1 Possess a master’s degree in Athletic Training. No other degree will be accepted for this position.

5.2.2.2 Possess a current unrestricted Athletic Trainer license from Massachusetts.

5.2.2.3 Possess at least two (2) years’ of demonstrated experience as an Athletic Trainer.

5.2.2.4 Possess a certification through the National Athletic Trainers Association as a certified Athletic Trainer.

5.2.2.5 Demonstrate experience working with professional and/or elite level athletes.

5.2.2.6 Possess experience and certification in the field of strength and conditioning through the National Strength and Conditioning Association (NSCA) (or equivalent) is strongly recommended, but not required.

5.2.2.7 Possess oral and written communication skills in order to meaningfully interact with peers, outside agencies, vendors, providers, and Military Health System (MHS) stakeholders to exchange information, provide briefings, presentations, research, and develop metrics to demonstrate or advance effective and efficient case aircrew neck and back pain prevention.

5.2.2.8 Skill in effective team dynamics in order to facilitate the exchange of information/education, enhance goal achievement, and identify change in system or policy at any level.

5.2.2.9 Knowledge of local, state, and federal laws and regulations, professional code of ethics, AF guidance, DoD guidance, and practice standards in order to ensure adherence within legal and professional parameters.

5.2.2.10 Knowledge and skill in using quality and risk management programs and processes to identify issues to improve practice and ensure compliance.

5.2.2.11 Skill in use of research tools in order to critically evaluate existing practices, opportunities, and outcomes.

5.2.2.12 Knowledge of computers and software applications in order to conduct data collection, tracking, trending, and analysis.

5.2.2.13 Ability to design and present computer-generated outcome analysis information in order to provide timely and effective peer and higher level educational programs or project briefings.

5.2.2.14 Possess current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training.

5.3 Task: Certified Strength and Conditioning Specialist (CSCS). CSCSs provide pre-habilitation of musculoskeletal conditions in fighter aircrew. As such, the Contractor shall evaluate and provide pre-habilitative assessment and maintenance to fighter aircrew personnel. Pre-habilitation is intended to strengthen core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, overall MSK strengthening and health lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. Such overall strength and conditioning, focusing on neck and back, will improve the overall quality of life for fighter aircrew.

5.3.1 Subtasks. The Contractor shall:

5.3.1.1 Initial Evaluation: Evaluate and provide pre-habilitation for all assigned fighter aircrew. Perform initial evaluation, design individual training program, and establish records for all fighter aircrew personnel within 90 days of contract start. Follow-up appointments will be based on need, pre-habilitation plans, and any potential coordination with members’ healthcare team.

5.3.1.2 Develop Individualized Program (IP) for each member served: The CSCS, working with other team members will develop an IP for each assigned aircrew member.

The goals of this IP are to increase neck and back conditioning and overall health to minimize the risk of neck and back injury and to minimize the severity of any injury experienced by the member.

5.3.1.3 Program Implementation Phase: After an IP has been developed the CSCS will guide ongoing implementation of the IP. The OHWS team will encourage regular participation of the member. The OHWS team will monitor progress and continually reassess and adjust the IP to ensure the member is making the best progress possible.

5.3.1.4 Advise unit commanders on matters related to injury prevention. Identify opportunities for improvement. Develop protocols and standard operating procedures (SOP) for fitness programs.

5.3.1.5 Advise unit commanders of administrative matters, purchasing of supplies and equipment, and supplemental fiscal requests related to interventions and professional services provided.

5.3.1.6 Conduct equipment, product, and literature reviews to ensure that the OHWS program continues to improve as our understanding of injury prevention evolves.

5.3.1.9 Ensure safe and effective operation of equipment used and contribute to a safe working environment.

5.3.1.10 Attend annual required training IAW guiding instructions. Unit leadership will allow for attendance at necessary conferences or courses to complete continuing education units required to maintain certification.