Attachment 1 - Solicitation Q and A Log (Updated 23 Sep 22).xlsx
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- Attached to
- District of Columbia National Guard Recruiting Website Development and Management Services
- Solicitation number
- W912R122R2004
- Issued by
-
Department of the Army National Guard
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Sheet1
| Question | ||||||||
| No. | Document | |||||||
| Type | CDRL No | |||||||
| (if applicable) | Document Control No | |||||||
| (if applicable) | Section No. | Page No. | Contractor Question | Government Response | ||||
| 1 | N/A | N/A | N/A | N/A | N/A | Please provide the Incumbent details i.e Incumbent name, Contract Number. | This is a new requirement…there is no incumbent information> | |
| 2 | N/A | N/A | N/A | The quote |
submitted in response to this solicitation shall be formatted as stated below and sent electronically through the CHESS website. The quote shall only be submitted as
| described. | N/A | So please clarify this clause . Is this requirement also issued on ITES 3S. If yes , Could the government please mention the Reference No. for this requirement. and how can proposal be submitted? | This requirement is no longer on Army CHESS….it is now on SAM.GOV at the following link: https://sam.gov/opp/ffe209feb5be45e4ab5ee3e3a371d8ef/view…..The proposal can be submitted to derrick.cash.4@us.af.mil | |||||
| 3 | N/A | N/A | N/A | N/A | N/A | Can companies from Outside USA can apply for this? | This opportunity is for USA companies. | |
| 4 | N/A | N/A | N/A | N/A | N/A | Does the contractor need to come over there for meetings? | Virtual Meetings can be facilitated. | |
| 5 | N/A | N/A | N/A | N/A | N/A | Can we perform the tasks (related to RFP) outside USA? (like,from India or Canada) | This opportunity is for USA companies performing work inside the USA | |
| 6 | N/A | N/A | N/A | N/A | N/A | Can we submit the proposals via email? | Yes….to derrick.cash.4@us.af.mil | |
| 7 | N/A | N/A | N/A | N/A | N/A | Is this the website: https://www.dcarmynationalquard.org/ you are referring to in the RFP? | No, this is a new requirement to purchase /www.dcarmynationalguard.com/ | |
| 8 | N/A | N/A | N/A | N/A | N/A | What % of the budget is for advertising and how much is for the website? | 10% advertising 90% design build | |
| 9 | N/A | N/A | N/A | N/A | N/A | Are you looking to mostly maintain the site or completely redesign the site? | Complete new design build website | |
| 10 | N/A | N/A | N/A | N/A | N/A | The site is currently on Wix? | Unknown, website currently does not have a host domain | |
| 11 | N/A | N/A | N/A | N/A | N/A | Do you have any expectations around the kind of maintenance activities that are most needed? (Eg. ADA, SEO, Performance, Bugs, Plugin upgrades, template adjustments, content issues etc) | Maintenance will be initially included (with FY24 contract for continuation) (Eg. ADA, SEO, Performance, Bugs, Plugin upgrades, template adjustments, content issues etc) | |
| 12 | N/A | N/A | N/A | N/A | N/A | Have you set up the deployment environment with a staging and production instance? | No | |
| 13 | N/A | N/A | N/A | N/A | N/A | Do you have a defined code-management process (involving Git or Bitbucket kind of tools)? | Unsure what this is, no resident expert within RRB to discuss. | |
| 14 | How frequently do you push from staging to production? | Will develop during kick-off meeting, as this a complete design-build RFP. | ||||||
| 15 | Are you happy with the CMS? Do you plan to stay on it or do you want to move to a different platform as part of the site redesign? | CMS is not the expertise of the government, vendor will determine best solution based on PWS and kick-off meeting with customer | ||||||
| 16 | Can the government specify the incumbent’s legal name (who supported the last recruiting Website for the DCNG which ended in 2020), length of contract, and value of contract. | This is a new requirement…The Government does not have information regarding an incumbent or previous contract. | ||||||
| 17 | Will you accept commercial experience as Past Performance? | The Government will accept an offeror submitting information for a total of |
up to three years of recent contract past performance references that were performed by the offeror as the prime contractor, which the offeror considers to have relevance.
| 18 | Would the government consider allowing government past performance that was performed by the offeror as a first tier subcontractor? This shall enable a wider response from vendors who have website expertise and experience with the DC National Guard--not as prime, but as highly capable subcontractors. | No. Prime Contractor past performance shall be submitted. |
| 19 | Would the government consider expanding the recency requirement to include projects completed within the last 5 years? This shall enable a greater range of past performance for vendors who have a long history of providing services to the DC National Guard. | No. The offeror shall submit information for a total of |
up to three years of recent contract past performance references that were performed by the offeror as the prime contractor, which the offeror considers to have relevance.
| 20 | Can the government clarify that submission of PPQs directly from the appropriate representative responsible for each past performance project is optional? i.e. Is it acceptable for the offeror to include the PPQs in their submission to reduce complexity and burden on offeror's clients? | Appropriate Government Representatives submitting Past Performance Questionnaires for the Contractor to the Contracting Officer is optional…..The requirement for Offerors to submit their past performance (up to 3 years prior) to the Contracting Officer is not optional. It is acceptable for the offeror to include the PPQs in their submission to reduce complexity and burden on offeror's clients | |
| 21 | Is the government looking for a commercial off the shelf Website/CMS solution, which is then customized and operationalized, or is the expectation that the vendor will build the Website/CMS from scratch? | Customized solution from scratch | |
| 22 | Does the government wish to own end product or require the vendor to provide this solution as a “service only” for the 12 month POP? | Yes, government owns end product | |
| 23 | "… per CDARNG, Federal and DOD standards." | ||
| Can the government be more specific about which IT standards are to be complied with? | See Section 5.0 and 6.0 for specific standardization | ||
| 24 | Approximately what portion of the Website content is already developed vs. the portion that requires development by the vendor? | Nothing has been developed, this is a new design-build product solution | |
| 25 | Other than informational “static” content, please specify what functionalities (forms, tools, etc.) do you wish the vendor to build as part of the solution for both potential/future recruits as well as recruiters/staff members? | Will be determined in design phase of contract award post kick-off meeting | |
| 26 | Would the government consider extending the submission deadline for responses to September 30, 2022? This will allow vendors who are submitting questions concerning their own eligibility and acceptability of past performance projects, to assemble a meaningful response and appropriate PPQs. | The only extension for the submission deadline will be until 27 Sep 22 at 12:00pm eastern standard time. Appropriate Government Representatives submitting Past Performance Questionnaires for the Contractor to the Contracting Officer is optional…..The requirement for Offerors to submit their past performance (up to 3 years prior) to the Contracting Officer is not optional. It is acceptable for the offeror to include the PPQs in their submission to reduce complexity and burden on offeror's clients | |
| 27 | Please clarify if the requirement is for it creation of a totally new website or making changes to the old/existing one? | New design-build website from scratch | |
| 28 | It is mentioned that Develop customer group training and profile management by role, expertise and | ||
| develop appropriate messaging and content strategies for each. Please elaborate on the requriement of expertise and develop appropriate messaging and content strategies for each” | Role dependend administrative functions developed for CMS in order to train and assign government employees continuation of management after full product launch. | ||
| 29 | Is there any preference on the online advertising platforms to be used for the required impressions. | No specific preference. Will be discussed during development phase of contract award | |
| 30 | Please confirm that the requirement here is for analytics on visitor data from sites such as Zip Recruiter, Indeed, Simply Hired, and GlassDoor and others as required. | Yes | |
| 31 | The instructions in the pdf state offers must provide "past performance references that were performed by the offeror as the prime." If the offerers led a relevant task as subcontractors, may that be submitted as a reference? | No. Prime Contractor past performance shall be submitted. | |
| 32 | Does the website need to facilitate lead acquisition that provides lead data into ARISS? | This is the ideal solution, but flexible in this requirement | |
| 33 | What is the government's budget for paid ad placement? | 10% advertising 90% design build | |
| 34 | We see DC Army National Guard is currently using Facebook, Instagram, and Twitter. Are you also interested in us expanding your existing channels? | Yes, under United States Department of Defense social media guidelines | |
| 35 | What is the government's available budget for this endeavor? | This information will not be given to Contractors before a contract is awarded. | |
| 36 | Will the contracting office consider extending the due date to give responding teams time to read your answers to questions and have at least four days to update our proposals? We also anticipate that past performance reference providers will need a minimum of four days to provide a reference, and we do not wish to burden them if we are not ultimately going to submit a proposal. | The only extension for the submission deadline will be until 27 Sep 22 at 12:00pm eastern standard time. Appropriate Government Representatives submitting Past Performance Questionnaires for the Contractor to the Contracting Officer is optional…..The requirement for Offerors to submit their past performance (up to 3 years prior) to the Contracting Officer is not optional. It is acceptable for the offeror to include the PPQs in their submission to reduce complexity and burden on offeror's clients | |
| 37 | Will the contractor be responsible for developing digital ad content/collateral? | Yes | |
| 38 | Will the contractor be responsible for the management/maintenance of all DC NG social media properties/accounts? | No | |
| 39 | Are there are standard response times for social media monitoring and responding? | No. | |
| 40 | What is the relation between the site that ended in 2020 and https://dc.ng.mil/ and https://www.dcarmynationalguard.org/. | No relation. Dc.ng.mil is a State owned website and does not serve as a recruiting function. The ".org" is a privately owned website not owned by DCARNG. Recruiterment is looking to purchase the www.dcarmynationalguard.com" domain | |
| 41 | Does the cloud based website need to be hosted in FedRAMP compilant service? | The is not mention | |
| 42 | What CRM technologies are being used and will there need to be an integration with the website. | This is a new design-build product, there are currently no CRM technologies being used. | |
| 43 | What technologies are planned or in use for lead captures? | Determined at contract award/kick-off and development phase | |
| 44 | Which team members working on this project will need to obtain a Common Access Card (just those working on web development, all, etc.)? | Determined at contract award/kick-off and development phase | |
| 45 | Is there a preference for the CMS used for this effort? | Determined at contract award/kick-off and development phase | |
| 46 | Is there a preference for a .NET, php, or Java-based solution / CMS | Determined at contract award/kick-off and development phase | |
| 47 | Is there an OMB requirement around UX testing (QC requirements)? | Determined at contract award/kick-off and development phase | |
| 48 | The period of performance is one year. Is there a specific launch date you are targeting? | Determined at contract award/kick-off and development phase | |
| 49 | We believe its related to the content development and container pages. Please confirm if the scope is to implement/correct those pages for improved SEO? | Yes, on implementation (new design-build product) | |
| 50 | Interoperability in social media is still not achieved. Please elaborate on the requirement. | Ability to view live social media RSS feeds link to customer's social media accounts or similar capabilities. | |
| Can you provide more details on the DCARNG recruiting website to check the current features? | No DCARNG recruiting website exists. This is a new design-build requirement. | ||
| Are there any preferred CMS and templates? | CMS is not the expertise of the government, vendor will determine best solution based on PWS and kick-off meeting with customer | ||
| What are the RRBN Marketing office objectives? | See 1.1.1 Objectives. |
&"Times New Roman,Regular"&16Attachment 1 Solicitation Question and Answer Log
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