PWS_-_Accountant_Tech_DCANG_FY18_-_Draft.doc

PERFORMANCE WORK STATEMENT (PWS)

FOR

ACCOUNTANT TECH SERVICES

APRIL 18, 2018

1.0 GENERAL. This is a non-personal services contract to support the District of Columbia Air National Guard, 113th Wing, Comptroller Flight, Accountant Tech support services on Joint Base Andrews, MD. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 INTRODUCTION. The 113th Wing is a unit of the District of Columbia Air National Guard, stationed at Joint Base Andrews, Camp Springs, Maryland.

The 113th Wing, District of Columbia Air National Guard is located at Joint Base Andrews, Maryland. The 113th Wing is the air component of the District of Columbia National Guard. As the only federal National Guard unit, its chain of command extends from the President of the United States, through the Secretary of the Air Force, to the Commanding General, DC National Guard. The 113th Wing is an Air Combat Command- gained unit and is also an Air Mobility Command component.

Mission: As a National Guard unit, the 113th Wing has both a Title 10 (federal) and Title 32 (state) mission. Specifically, the Wing’s missions include defending the National Capital Region, providing global lift for national leaders, maintaining a worldwide deployable fighter and support forces to meet expeditionary requirements, and supporting the District of Columbia and local communities during special security events, natural disasters, and other contingency operations.

1.2 BACKGROUND. There is currently a continued need to support the 113th Wing, Comptroller Flight effort for one (1) twelve (12) month base year and an additional four (4) 12-month option years.

1.3 OBJECTIVES. The Contractor shall provide Accountant Tech support services in accordance with (IAW) this Performance Work Statement (PWS).

1.4 SCOPE. The Contractor shall provide the personnel, management support and other items necessary to provide Accountant Tech support services. These services require the Accountant Tech to function as the technical. Description of services is accurately conveyed in its original meaning to the Government user in support of operations at the 113th Wing, Comptroller Flight as defined in this Performance Work Statement (PWS).

1.5

PERIOD AND PLACE OF PERFORMANCE.

1.5.1 Period of Performance. The Period of Performance shall be for one (1) twelve (12) month base year and an additional four (4) 12-month option years.

1.5.2 Place of Performance. Primary place of performance is Andrews AFB, MD.

1.5.3 Recognized Holidays. The following are federally observed holidays:

Alternate Duty Sites. In the case of either Government-wide or installation closure, Contractor personnel whose place of duty is the installation or facility are not authorized to perform at an alternate duty site unless the KO approves the type of work and the alternate location in writing.

1.

New Year’s Day

1 January

2.

Martin Luther King’s Birthday 3rd Monday in January

3.

President’s Day

3rd Monday in February

4.

Memorial Day

Last Monday in May

5.

Independence Day

4 July

6.

Labor Day

1st Monday in September

7.

Columbus Day

2nd Monday in October

8.

Veteran’s Day

11 November

9.

Thanksgiving Day

4th Thursday in November

10.

Christmas Day

25 December

When a holiday falls on a non-workday (Saturday or Sunday) the holiday is typically observed on Monday. Unless otherwise specified, the Contractor is to observe the Federal holidays as set forth above.

1.5.4 Hours of Operation. The Contractor is responsible for conducting business within the operating hours stated within this PWS; except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Overtime is defined as work performed in support of exercises, operations, or unpredicted events at a location. For this requirement overtime is only authorized on a case by case basis by the Contracting Officer Representative (COR), after coordinating with the Contracting Officer (KO).

1.6 MANAGEMENT REQUIREMENTS. The Government will provide direction and/or prioritization to the Contractor for tasks / project work efforts and guidance for ‘core’ support requirements as necessary, either verbally or in written fashion. Direction /prioritization will come from the COR. The Contractor shall ensure all tasks / project information (and associated status) is reported and tracked. The Contractor shall maintain real-time contract information, provide ad-hoc information to the COR as requested, and maintain/enhance reporting capability that allows the Government to extract data / reports (recurring/custom).

1.6.1.

Key Personnel. The Contractor shall identify, provide resume(s), and provide a list of key personnel of all proposed key personnel specific to this effort. The KO and COR will review and approve all key personnel resume(s) prior to personnel starting work. At a minimum, this list of key personnel will include an Accountant Tech that shall be responsible for the performance of the work. The names of these persons shall be designated in writing to the Contracting Officer (there in currently an Accountant Tech on-board).

1.6.1.1 Management of key personnel, to include replacement, shall be IAW the Contract. The Contractor shall provide advance notice of Key Personnel departures to the COR no less than 30 calendar days prior to departure. The Contractor shall provide key qualification matrix for replacement Key Personnel for review and approval, before replacement personnel can start work. The Contractor shall demonstrate that the qualifications of the prospective replacement personnel are equal to, or better than, the minimum qualifications of the person being replaced.

1.6.1.2 The Government reserves the right to request immediate removal and replacement of Key Personnel with performance problems related to lack of qualifications, inability to manage and prioritize workloads, inability to manage and maintain staff, inability to meet deadlines, or documented evidence of nonperformance issues exist

1.6.1.3 At any time during the performance of this contract, additional resumes may be requested and subject to approval by the Government. Management of key personnel, to include replacement, shall be the responsibility of the contractor.

The Contractor may identify other personnel as key personnel; all key personnel, a description of the responsibilities, qualifications, and education/equivalency shall be included in the Table 1 below:

Table 1: Key Personnel Requirements

1.6.2 Personnel Replacement, Backfill, and Vacancies.

1.6.2.1 Personnel Backfill. When the Contractor becomes aware that an employee will be, or is unavailable to work for a continuous period exceeding ten working days, the Contractor shall immediately notify the organization COR, or the appropriate organization representative, and backfill the position with personnel of equal or superior qualifications no later than the eleventh working day. The Contractor shall notify the organization’s COR of their plan to backfill the position prior to employee assignment.

1.6.2.2 Vacancies. When the Contractor becomes aware that an employee will be leaving the contract, the Contractor shall immediately notify the organization COR or the organization appropriate government representative and backfill the position with temporary personnel of equal or superior qualifications no later than the eleventh working day after this position has been vacated, and permanently fill the position within 3 working days. The Contractor shall notify the COR of their plan to fill the position prior to employee assignment.

1.6.2.3 Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel will be provided and required to wear badges in the performance of this service

1.6.3 Travel. Contractor travel shall be limited to mission support activities. All Contractor travel must be requested by the Contractor and approved by the COR in writing except in instances of last minute local travel. The Contracting Officer will be notified of all associated costs.

1.6.3.1 Contractor Travel. Travel to other government facilities or other Contractor facilities. All travel requirements (including plans, agenda, itinerary, or dates) will be pre-approved by the Government (subject to local policy and procedures). Contractor personnel travel has historically been less than 10%.

1.6.3.2 Local travel is considered travel within a JTR defined, National Capital Region from the home station to perform official duties such as attending meetings, conferences, etc., and will be paid only from the PMO to the destination and return. Local travel as tasked by the Government (meetings at other Government activities or Contractor facilities, for example) will be reimbursable at the applicable JTR rate for Privately Owned Vehicles (POV). Reimbursement will not be provided for POV travel between the Contractor's corporate and regional offices and Joint Base Andrews, MD office within the Military District of Washington, DC (MDW).

1.6.3.3 All travel requires Government issued Letters of Authorization (LOAs) or Letters of Instruction (LOI) and shall comply with the Joint Travel Regulation (JTR). A trip report shall be submitted to the COR no later than 10 working days following completion of any Contractor or Sub-Contractor travel. Air travel will be reimbursed at the tourist/coach fare IAW the Government JTR. All other travel costs will be reimbursed IAW the JTR.

1.6.3.4 The Contractor shall ensure their employees comply with National Industrial Security Program Operations Manual, DOD 5220.22-M requirements for notification and obtaining authorization prior to travel to areas listed by the State Department or other U.S. Government Agencies as “denied or restricted” travel areas.

1.7

QUALITY ASSURANCE

1.7.1 Quality Assurance. The Government shall monitor the Contractor’s performance under this contract in accordance with the Government’s Quality Assurance Surveillance Plan (QASP). This plan is focused on the Government measures that ensure the Contractor has performed in accordance with performance standards. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable quality. In addition, the Government shall conduct bi-annual customer surveys to obtain feedback/input from customers to determine Contractor compliance with performance standards.

1.7.2 Quality Control Plan (QCP). The Contractor is responsible for the quality of all work performed by Contractor personnel and shall guarantee all workmanship. The Contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be submitted with the Quote.

The Contracting Officer will approve the final QCP at contract award. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The quality program shall be subject to Government review. The Government may find the QCP "unacceptable" whenever the Contractor’s procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 calendar days from receipt of notice that QCP is found “unacceptable."

1.8

SECURITY REQUIREMENTS

The security requirements are in accordance with the executed DD254 for this contract. The Contractor shall ensure personnel performing work under this contract have and maintain the necessary clearances. All personnel shall have a Secret facility clearance as required and its employees shall have a Secret clearance.

The Contractor shall obtain and maintain user accounts in accordance with the Air Force; including email for their personnel where the networks are available. Contractor personnel shall obtain and maintain the necessary access cards and certificates to access the required classified and unclassified information technology networks.

1.8.1 Facility Clearance. The Contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. Overarching security requirements and Contractor access to classified information will be as specified in the basic DD Form 254, along with the DD Form 254 for this contract.

1.8.1.1 For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Air Force Directive 31-101. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.8.2 Physical Security. See Part 3. Government Furnished Equipment, Property and Services

1.8.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.8.3.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.8.3.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.8.4 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.8.5 Antiterrorism Considerations: In accordance with DFARS, 27 January 2011, 207.105(b) (20) (D), and DOD Instruction 2000.16, DoD Antiterrorism Standards, the Contractor is hereby advised that it shall comply with the policies and procedures of the U.S. Antiterrorism Officer (ATO) at each installation where work is being performed. DoD Instruction 2000.16 is available at the Washington Headquarters Services website at http://www.dtic.mil/whs/directives/. Information with regard to the 113TH WING procedures and policies will be provided at a later date. A modification to the contract will be the instrument of notification for this action. The Contractor may submit a request for an equitable adjustment for any directly incurred costs for compliance with these policies and procedures, following the modification incorporating the policy and procedures guidance. Equitable adjustment requests shall be in compliance with clauses.

1.8.5.1 Antiterrorism and Force Protection (AT/FP): AR 350-1, 4 August 2011, United States Air Force Academy, Antiterrorism and Force Protection. Specific Air Force standards for AT/FP training are listed in chapter 5, AFI 10-701. Individual AT/FP training is mandatory for all soldiers, Department of the Air Force civilians, and DOD Contractors and is strongly recommended for family members prior to traveling outside the 50 United States and its territories and possessions for any reason, including mobilization, temporary duty, permanent change of station, and leave. There is also an AT/FP training requirement for personnel stationed outside the United States. Individual AT/FP training is valid for one (1) year and must be documented.

1.8.5.2 AT Level I Training: All Contractor employees, to include sub-Contractor employees, requiring access to Air Force installations, facilities and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and sub-Contractor employee to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training by all employees and sub-Contractor personnel. AT Level 1 awareness training is available at the following website: http://jko.jten.mil.

1.8.5.3 AT Awareness Training for Contractor Personnel Traveling Overseas: This requires US based Contractor employees and associated sub-Contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AFI 10- 701. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.8.5.3.1Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 – OPSEC Fundamentals) and refresher training (Security Administration) are both available on the ADLS website.

1.8.5.4 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub- Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, DAF and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.8.5.5 iWATCH Training: The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Authorization to Operate (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employee’s commencing performance. iWATCH training results shall be reported to the COR not later than 3 calendar days after contract award.

1.8.5.6 For Contracts that Require an OPSEC Standing Operating Procedure/Plan. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AFI 10-701, Operations Security. This SOP/Plan will include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the Contractor shall identify an individual who will be an OPSEC Coordinator. The Contractor will ensure this individual becomes OPSEC Level II certified per AFI 10-701.

1.8.5.7 Operations Security (OPSEC): AFI 10-701, Operations Security. The Contractor shall provide OPSEC training to all employees regarding the safeguarding of sensitive information prior to employees being allowed access to such information. Newly arrived personnel receive an OPSEC orientation briefing within the first 30 days of arrival at the organization. The AFI further requires that all personnel receive an annual OPSEC briefing. Contractor personnel may utilize the OPSEC briefings presented by the 113th Wing OPSEC Program Manager/Coordinator. The Contractor will submit certificates of completion or sign in rosters all initial and annual OPSEC training to the COR. The above requirements will flow down to all subContractors working on or providing support to the contract.

1.8.5.7.1 The Contractor shall not release sensitive information to the general public without prior written approval from the Contracting Officer. All Contractor requests to release sensitive information shall be in writing and clearly explain the necessity for release of the information and consequences if approval is not granted.

1.8.5.7.2 All material produced by the Contractor which will be released to the general public will be subject to OPSEC and Security reviews from 113th Wing OPSEC Officer, Security Officer and the 113th Wing Public Affairs Office prior to release.

1.8.5.7.3 The Contractor shall destroy all sensitive program material at the completion of the contract so as to ensure the information cannot be accessed or utilized for any purpose. The Contractor will also notify the Contracting Officer in writing of its destruction. These same requirements will flow down to all subContractors working on or provided any sensitive information related to the contract.

1.8.5.8 For Information Assurance (IA)/Information Technology (IT) Training. All Contractor employees and associated sub-Contractor employees must complete the DoD IA Awareness, Cyber Awareness Challenge training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Air Force training requirements in DoD 8570.01, DoD 8570.01-M, and AR 25-2 upon contract award.

1.8.5.9 For Information assurance (IA)/Information technology (IT) Certification. Per DoD 8570.01-M, DFARS 252.239-7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.8.5.10 For Contractors Authorized to Accompany the Force. DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize Contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre- deployment requirements, required training (per combatant command guidance), and personnel data required.

1.8.5.11 For Contract Requiring Performance or Delivery in a Foreign Country. DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors outside the US. The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non- local national Contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the Contractor's compliance with combatant commander and subordinate task force commander policies and directives.

1.8.5.12 For Contracts That Require Handling or Access to Classified Information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with— (1) The Security. Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22- M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. Also requires the Contractor to comply with a Visitor Group Security Agreement (VGSA) with all Contractor operations located on Air Force/ Air National Guard installations in accordance with this PWS. Contract personnel must be entered in the Joint Personnel Adjudication System (JPAS). A DD 254, DoD Contract Security Classification Specification, is required for all classified contracts. Completion of the Security Administration CBT on ADLS is required.

1.8.5.13 Advanced Distributed Learning Service (ADLS). All Contractor employees and associated sub- Contractor employees assigned to work on a government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD Information Assurance, OPSEC, Security Administration). ADLS website:

https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp 1.8.5.14 For Information Assurance (IA) / Information Technology (IT) Certification. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AFM 33-282, Contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.9

CONTRACT REQUIRING HANDLING OR ACCESS TO CLASSIFIED INFORMATION.

The Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.9.1 Courier Responsibility. Contactor personnel who are authorized to transport classified information between facilities must be in compliance with DoD 5220-22.M. The Contractor shall ensure the following: Couriers are properly briefed and documented by company FSO on courier responsibilities. Couriers are issued a courier identification card that contains contract employee's name and photograph. The courier will retain classified information in his/her personal possession at all times. Classified information is inventoried prior to departure. Information will be placed in two opaque envelopes (inner/outer). The inner envelope shall be sealed and marked top and bottom, front and back with the highest classification of the information, complete address of the sender and receiver. A receipt for the information will be placed inside the outer sealed envelope. No classification markings shall be placed on the outer envelope, and addressed.

1.9.2 Visitor Group Security Agreement. The Contractor shall sign a Contractor Visitor Group Security Agreement to protect classified information involved in performance under this contract. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education; personnel security clearances; reports; security checks; security guidance; emergency protection; protection of government resources; DD Forms 254; periodic security reviews; and other responsibilities, as required.

1.10

POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS.

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.11 CONTRACTING OFFICER REPRESENTATIVE/QUALITY ASSURANCE REPRESENTATIVE The COR/QAR will be identified by separate letter. The COR/QAR monitors all technical aspects of the contract and assists in contract administration. The COR/QAR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation is issued to the COR/QAR, a copy of which is sent to the Contractor. It states the responsibilities and limitations of the COR/QAR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR/QAR is not authorized to change any of the terms and conditions of the resulting order.

1.12

OTHER DIRECT COSTS

Contractor ODCs must be approved by the COR in writing. ODC’s will consist of travel, as approved to perform the Accountant Tech Support requirements. Only material necessary to the performance of this contract shall be acquired.

1.13

DATA RIGHTS

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials shall not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and shall not be used for any other purpose. This right does not abrogate any other Government rights.

1.14

ORGANIZATIONAL CONFLICT OF INTEREST

The Contractor and subContractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI. Contractor (individual) shall complete a non-disclosure agreement and return to the COR prior to the start of performance.

1.15

TRANSITION

1.15.1 Transition Plan. Contractor is responsible for transition of personnel and must plan accordingly in order to accommodate the personnel security clearance process and ensure Contractor personnel meet clearance requirements before starting work. The Contractor shall begin the process of transitioning personnel in coordination with the COR and user organizations immediately following completion of all security clearance requirements. The Contractor will be required to adhere to the Contractor in/out processing requirements. Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.15.2 Contract Transition, Phase-In and Phase-Out. The Contractor shall provide the efforts included in its proposed Transition Plan. The phase-in period begins at contract award. The phase-out period will begin in accordance with the Transition Plan.

1.15.3.

Phase-In Activities. The Contractor shall include in its transition plan and perform, at a minimum, the following activities during the phase-in period:

1.15.3.1.

Submit requests for physical and network access at performance locations

1.15.3.2 The Facility Security Officer (FSO) must provide to the COR, the following information on all Contractor Manpower Equivalents (CMEs) performing unit missions that are direct labor, for input into the 113TH WING In/Out Processing Portal.

1.15.3.3.

All CMEs directly allocated to a Headquarters (HQ) 113TH WING/ Mission Support Group (MSG) contract will be In/Out processed through the HQ 113TH WING/MSG In/Out Processing Portal by the respective COR, with the assistance of information provided by FSO.

1.15.3.4.

All CMEs directly allocated to a HQ 113TH WING/MSG contract must be Read- On/Read- Off by a Security Specialist at an HQ 113TH WING/MSG facility.

Table 2: IN/OUT -PROCESSING

Arrival Date

113th Wing Comptroller Flight Organization

COR (populated automatically)

IT Point of Contact POC (selected from 113TH WING population)

1.15.3.5 CMEs will NOT be Read-On/Read-Off and facility access will NOT be granted if the required information has not been entered into the HQ 113TH WING/MSG In/Out Processing Portal prior to arrival and prior to departure. In the instance of Out Processing, this may affect Contractor Performance Assessment Reporting System (CPARS) reporting on your organization. CMEs will complete Information Assurance (IA) Training (required for Government systems access), and obtain a completion Certificate prior to entry on duty (EOD). The completion Certificate will be sent to the responsible COR to confirm compliance prior to EOD. Initially, non- CAC access to GKO is required to complete IA training. However, CMEs must obtain a CAC prior to EOD. Establish procedures with the predecessor to ensure transition of provided services without any degradation of service.

1.15.3.6 The Contractor shall provide 100% fill of labor category within 3 calendar days of contract award with no impact to operations throughout transition. Personnel transitions shall not exceed 3 days.

1.15.3.7 Phase-Out Activities. The Contractor shall include in its transition plan and perform, at a minimum, the following activities during the phase-out period:

a) Ensure all services and performance objectives required by the PWS and contract are met throughout the phase-out period

b) Establish procedures with the successor to ensure transition of provided services without a degradation of service

c) Provide copies of all instructions, records, databases, contract performance metric data, vendor points of contact, and all other procedures developed by the Contractor in the performance of this contract to the successor

d) Provide Contract Services during Transition. Ensure all contract services and system availability requirements are satisfied during the phase-out period.

e) Transition Services to Successor Contractor. Establish procedures with the successor to ensure transition of services without performance degradation.

f) Transfer Data. Provide copies of all unclassified and classified instructions, records, databases, contract performance metric data, vendor points of contact, and all other procedures developed by the Contractor in the performance of this contract to the successor.

g) Inventory the Organization’s IT Equipment. Update and validate the authoritative IT equipment (hardware and software) list with the Government and the successor.

h) Turn-in Access Badges, Common Access Cards, and Official Passport. Relinquish access badge(s), Common Access Card, and official passport (if issued) to the organizations COR or appropriate security administration personnel or office and follow the organization’s procedures for removal of access to all networks.

i) Assist Successor. Assist in establishing access to all IT systems and services for the successor.

1.16

POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS

The Office of the Assistant Secretary of the Air Force (Manpower & Reserve Affairs) operates and maintains a secure Air Force data collection site where the Contractor shall report ALL Contractor manpower (including subContractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address http://www.ecmra.mil/. The required information includes: (1) Contracting Office, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor’s name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Air Force Requiring Activity (the Air Force Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 2. DEFINITIONS AND ACRONYMS

2.1

DEFINITIONS.

CLASSIFIED. Official information or matter in any form or of any nature which requires protection in the interest of national security.

COMMUNICATIONS. All tactical and non-tactical communications to include telephone, satellite, infrared, various radio, various frequency (UHF, VHF, etc.), cryptochannel, wireless, military spectrum management and telephones to include both analog and digital phone sets, Secure Telephone Units (STUs) and Secure Telephone Equipment (STEs).

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

GOVERNMENT FURNISHED EQUIPMENT (GFE). The equipment, facilities, and supplies to be furnished by the Government for Contractor use during the performance of this contract.

INCIDENT. An unplanned interruption to an IT Service or a reduction in the quality of an IT Service. Failure of a configuration item that has not yet impacted service is also an incident (e.g. failure of one disk from a mirror set).

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the Quote.

PERFORMANCE MEASURES. The critical characteristics of the objective that will be monitored by the Government.

PERFORMANCE OBJECTIVE. A statement of the required outcome or results.

PERFORMANCE REQUIREMENTS SUMMARY (PRS). The listing of critical performance indicators, standards, and acceptable quality levels used in evaluating the Contractor's performance.

PERFORMANCE STANDARDS. The targeted level or range of levels of performance for each performance measure, relating to the Acceptable Quality Level (AQL) for the objective. The Government will evaluate specified Performance Measures and Standards.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY CONTROL PROGRAM. A formal internal control program prepared by the Contractor to ensure consistent, satisfactory performance of the terms and conditions of the contract.

QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subContractor.

TRANSITION ACTIVITIES. The efforts required to begin the execution of assignments under this contract and to close out those efforts when the task performance ends in a timely and efficient manner.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2

ACRONYMS.

AFFARS

Air Force Federal Acquisition Regulation Supplement AFI Air Force Regulation

COR

Contracting Officer Representative

COTR

Contracting Officer's Technical Representative

DA

Department of the Air Force

DD250

Department of Defense Form 250 (Receiving Report)

DD254

Department of Defense Contract Security Requirement List

DFARS

Defense Federal Acquisition Regulation Supplement

DOD

Department of Defense

FAR

Federal Acquisition Regulation

PIPO

Phase In/Phase Out

POC

Point of Contact

PRS

Performance Requirements Summary

PWS

Performance Work Statement

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Program

PART 3. GOVERNMENT FURNISHED EQUIPMENT, PROPERTY AND SERVICES

3.1 SERVICES. The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks beyond the excepted and published SOPs. Under no circumstances will the Government assign tasks to, prepare work schedules for, or provide administrative rating input for individual Contractor employees. It is the Contractor’s responsibility to manage all Contractor employees. The Contractor will guard against any actions that are personal services, or give the perception of personal services. If the Contractor believes that any actions constitute a real or perceived personal service, it is the Contractor’s responsibility to notify the Contracting Officer (KO) immediately.

Services will be performed at unsecure Government facility. The Government will provide common use utilities and…