A2 - PWS - WKS OM_11 Aug 2025.pdf
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- Solicitation number
- W912PM26RA009
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This Performance Work Statement (PWS) details the operations and maintenance requirements for the W. Kerr Scott Reservoir, located in North Carolina. The contract encompasses comprehensive maintenance services across approximately 5,775 acres of land and 1,475 surface acres of reservoir waters. Key responsibilities include managing twelve recreational park areas, maintaining facilities, performing cleaning services, repairing infrastructure, managing natural resources, and supporting various operational needs.
The PWS covers extensive maintenance tasks such as mowing approximately 150 acres of parklands, maintaining buildings and mechanical systems, performing water and sewage system upkeep, managing beaches and docks, controlling vegetation, maintaining roads and trails, and providing emergency repair services. The contract is structured with Level I Services (routine maintenance) and Level II Services (additional or emergency work), with specific requirements for peak months (April-October) and off-peak months. The contractor will be responsible for tasks ranging from grass cutting and herbicide application to repairing earthen dams, managing buoy systems, conducting water quality testing, and maintaining various recreational facilities and access points.
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Text version
W KERR SCOTT LAKE PROJECT
PERFORMANCE WORK STATEMENT
11 August 2025
Section C – Descriptions and Specifications Technical Provisions
W. Kerr Scott Reservoir
TABLE OF CONTENTS
Section Section Title
TP-1 General Information
TP-2 Management
TP-3 Cleaning Services
TP-5 Maintain Buildings, Structures, Mechanical, Electrical, Water Supply and Sewage Disposal Systems
TP-6 Maintenance of Grass, Trees and Landscape Areas
TP-7 Maintenance and Repair of Equipment, Boats, Trailers, and Attachments
TP-9 Maintenance and Repair of Earthen Dams, Dikes, Riprap, Ramps, Beaches, Berms and Bulkhead Walls
TP-10 Maintenance and Repair of Signs, Trails, Walkways, Roads, Barricades, Gates, Parking Areas, Wheel Stops, Fencing and Posts
TP-11 Natural Resource Management
TP-13 Aids to Navigation, Refuse Removal, and Courtesy Dock Maintenance
TP-14 Minor Construction and Shoreline Stabilization
TP-15 OPSEC
Appendix Appendix 1 - Government Furnished Equipment Appendix 2 - Project Facility Inventory Appendix 3 - Grass Mowing Areas & Maps
Appendix 4 - Road Ends and Non-developed Fishing and Access Areas
Appendix 5 - Herbicide and Pest Control Procedures Appendix 6 - Boundary Line Painting Appendix 7 - Swim Beach and Well Water Sampling Appendix 8 - Buoy Map
**NOTE: TPs- 4, 8, and 12 are not applicable and have been intentionally omitted.
The Appendices 1-8 listed above are to be used in conjunction with the technical provision information to find any quantities for size and number of facilities and frequencies of tasks to be performed that are not listed specifically in the technical provision’s paragraphs. The appendices are found after the technical provisions. **
TP-1 - GENERAL INFORMATION
Operations and Maintenance
Descriptions, Specifications and Scope of Work
TECHNICAL PROVISIONS
TP-1.0 Purpose: The purpose of this contract is to provide the maintenance, repair, minor construction, and operation of W. Kerr Scott Reservoir, as described below.
TP-1.1 Intent: It is the intent of the following specifications to procure for the Government the complete and efficient maintenance, repairs, and minor construction on the W. Kerr Scott Reservoir Project. The Project’s facilities include one (1) Visitor Assistance Center & Environmental Education Center, twelve
(12) formal recreation park areas, approximately 40 miles of trails, shoreline areas, 1,475 surface acres of reservoir waters, Visitor Center security & fire systems, numerous operational areas and structures, forestry and wildlife lands, all Government owned and GSA vehicles, vessels, and equipment, the dam and related structures. The Contractor shall furnish all necessary management, personnel, materials, supplies, replacement parts, fuel, lubricants and other items as necessary to accomplish specific requirements as specified herein and non-specified minor incidental work in an efficient and cost-effective manner. All materials, supplies and equipment not rented or owned by the Contractor and funded or provided by the Government through this contract will remain the property of the Government. Work under this contract shall be performed under the general direction of the Authorized Representative of the Contracting Officer. The Contractor shall assure that all services are conducted in accordance with the contract and all applicable laws, regulations, codes, or directives. Performance shall be in accordance with all Terms, Conditions, General, Specific and Technical Provisions, Drawings, and Attachments contained herein or incorporated by reference.
Procuring Contracting Officer: The Procuring Contracting Officer (PCO) has the overall responsibility for administration of this contract. The PCO has the authority to administer, terminate, or modify the contract. The PCO is responsible for ensuring that all necessary actions are taken to achieve effective contract administration, and that the Contractor complies with the provisions of the contract. Some responsibilities may be delegated to a COR.
Contracting Officer’s Representative (COR): The COR provides feedback to the PCO in the administration of the contract requirements. The COR maintains direct communication with the Contractor and verifies that the Contractor performs the technical requirements of the contract. The COR accepts and approves services performed under the contract and may redirect the Contractor on any item or work requirement pending correction of a deficiency.
Quality Assurance Representative (QAR) and Specialized Inspectors (SI): The QAR/SI receives and reviews Contractor submittals, plans, charts, and reports. Verifies accuracy, completeness and recommends appropriate action to the COR. Performs random inspections to determine if the contract requirements are being met and if the Contractor’s Quality Control Plan is being implemented effectively.
Advises the COR of contract status, deficiencies, recommended actions, and other information pertinent to the administration of the contract.
Contractor Employees: All Contractor personnel utilized in performance of the contract shall be legal residents of the United States. Personnel shall be able to read, write, speak, and understand the English language to the extent necessary in adequately reading and understanding regulations and instructions to complete and safely perform the contract services. The Contractor shall provide personnel to perform the contract requirements within specified time frame required by the contract and shall meet all variations, shift schedules and changes as may be required to respond to the requirements of the contract. All persons performing under the contract shall remain employees of the Contractor and not of the Government. The Government has the right to restrict employment under the contract of any Contractor employee, or prospective Contractor employee, who is identified by the Government as a potential threat to the health, safety, security, general wellbeing or operational mission of the project and its personnel or the public. The Government may require the Contractor to remove from the job site any employee for misconduct or security reasons. The removal from the job site of such person shall not relieve the Contractor of the requirement to perform. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with such requirements. Contractor employees working with the W. Kerr Scott Lake Project will be required to receive a background investigation. Contractor employees are allowed to work after information is submitted and can continue to work unless derogatory information is found during background check that necessitates restriction or removal of the employee.
Contract Personnel Identification and Appearance: Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. The Contractor shall provide each employee with a uniform (i.e. pants and shirt) bearing the name of the corporation located on the left shirt pocket. Uniforms shall be worn by the Prime Contractor employees at all times while performing work under this contract and all Contractor employees (both prime and sub-contractor) shall be distinct from the public and Government personnel.
Employee Conduct: Contractor personnel’s conduct shall not reflect discredit upon the U.S.
Government, the Department of the Army or W. Kerr Scott Dam & Reservoir. The Contractor shall remove any employee for reasons of misconduct from the job site. The removal from the job site of such a person shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely service.
Contract Personnel Status: The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, a change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractors ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.
Employee Capability: All Contractor employees performing work under the contract shall be physically able to do their assigned work. The Contractor shall not allow any employee(s) under the influence of alcohol, illegal drugs, or is incapacitated by restricted substances to perform any work.
Cooperation with Other Contractors and Government Personnel: The Contractor shall cooperate with other Contractors and Government personnel performing work on Government property. The Contractor shall be willing to adjust scheduling and performance to accommodate additional support if required by modification. The Contractor shall avoid interfering with the performance of work by other Contractor or Government employees while not compromising health, safety, or security. Any disagreement or cause of delay shall be brought to the attention of the Government.
Non-Personal Services: The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.
TP-1.2 Site of Work: W. Kerr Scott Project is located on the Yadkin River, 3 miles upstream from the town of Wilkesboro, North Carolina. The project consists of 1,475 surface acres of water and approximately 5,775 acres of adjoining land located within Wilkes County, North Carolina. The Project is approximately 50 miles west of Winston-Salem, North Carolina.
TP-1.3 Maps, Drawings and Lists: All maps, drawings and lists made reference to in the following TP’s and not provided in the appendix of this document may be reviewed at the W. Kerr Scott Project Management Center located at 499 Reservoir Road, Wilkes County, North Carolina during the hours of
7:30 am – 4:30 PM Monday through Friday, excluding Federal Holidays. The Contractor will be allowed to make copies of Government provided maps and drawings using Government equipment during duty hours only. All other reproduction needs of the Contractor will be at their own expense.
TP-1.4 Applicable Documents and References: The following individual standards and codes, manuals, and other documents shall apply to performance:
a. Underwriter's Laboratories, Inc.
National Electrical Code National Warm Air and Air Conditioning Assn.
National Association of Fan Manufacturers National Fire Protection Association American Society of Heating, Air Conditioning, and Refrigeration Institution Sheet Metal Manufacturers Air Moving and Conditioning Association American Society of Heating, Refrigeration and Air Conditioning Engineers American Welding Society
American National Standards Institute American Concrete Institute Portland Cement Associates Asphalt Institute American Institute of Steel Construction National Assn. of Architectural Metal Manufacturers National Plumbing Standards Code Illustrated Architectural Aluminum Manufacturers Assn.
The Aluminum Association American Society for Testing and Materials Flat Glass Marketing Association American Association of Nurserymen, Inc.
Architectural Graphic Standards Consumer Product Safety Commission's Public Playground Safety Guideline, Vols. I & II Southern Building Code North Carolina Building Code Accessibility Guidelines for Buildings and Facilities
b. Equipment Manufacturer's Repair and Operating Manuals
TP-1.5 Other Contracts: The Government may award contracts for additional or similar work. The Contractor shall cooperate with such other Contractors and Government employees, as directed by the Government. The Contractor shall not commit or permit any act of interference in the performance of other Contractors or Government forces.
TP-1.6 Contractor Facilities: The Government will furnish the Contractor the following buildings for its use:
Facility/Building Size Location Garage-Shop 24’ x 40’ Maintenance Compound Canteen 30’ x 24’ Maintenance Compound
Office 8’ x 8’ Maintenance Compound Storage 8’ x 8’ Maintenance Compound Storage 9’ x 9’ Maintenance Compound Storage 12’ x 19’ Maintenance Compound Storage 24’ x 32’ Maintenance Compound Woodworking 25’ x 50’ Maintenance Compound Storage Shed 28’ x 71’ Maintenance Compound Ergo Shed 16’ x 36’ Maintenance Compound
House (Contractor Office) Reservoir Road
The large storage shed (27’ x 157’) in the maintenance compound will be used by the Government for the parking of Government vehicles except for one concrete bay which will be utilized for recreational signs storage. All buildings are subject to Government employee inspections and entrance. The Contractor employees will be provided keys to all operational and recreational buildings.
Utilities for the buildings listed are provided by the Government. Two chain link security fences with lockable gates enclose all structures. The Contractor may modify these facilities to meet work requirements following prior approval by the Government. A security system is provided at the maintenance shop and house (Contractor office); the Contractor is responsible for arming/disarming per instructions given by the Government. The Government is responsible for the maintenance of the security system.
The Contractor shall confine all operations (including storage of materials) on Government premises to areas authorized or approved by the Government. The Contractor shall hold and save the Government, its officers and agents, free and harmless from liability of any nature occasioned by the Contractor's performance.
Temporary buildings (e.g., storage sheds, shops, offices) and utilities may be erected by the Contractor only with the approval of the Government and shall be built with labor and materials furnished by the Contractor without expense to the Government. The temporary buildings and utilities shall remain the property of the Contractor and shall be removed by the Contractor at its expense upon completion of the work. With the written consent of the Contracting Officer, the buildings and utilities may be abandoned and need not be removed.
When materials are transported in prosecuting the work, vehicles shall not be loaded beyond the loading capacity recommended by the manufacturer of the vehicle or prescribed by any Federal, State, or local law or regulation. When it is necessary to cross curbs or sidewalks, the Contractor shall protect them from damage. The Contractor shall repair or pay for the repair of any damaged curbs, sidewalks, or roads.
1.6.1 Facility Condition: The Government will provide the facilities in their current condition for use by the Contractor. The Contractor shall be responsible for maintenance and repairs of the occupied facilities placed at their disposal. The Contractor shall assume full responsibility for the safekeeping of facilities and shall take adequate precautions to prevent or minimize fire hazards, odors, and vermin. At the completion or termination of the contract, and subsequent to a joint inspection by the Contractor and Government, these facilities shall be returned to the Government in the same condition as received with allowances made for reasonable fair wear and tear. The Contractor shall be held liable for any incurred repair costs caused through negligence on the part of the Contractor, subcontractor, or employee, to include any administrative and inspection costs necessary to repair the facilities. Any discovery of lead, asbestos, or similar hazardous materials within the facilities is to be reported to the Government and will be handled by the Government separate from this contract.
1.6.2 Custodial Services: The Government does not provide custodial services for areas utilized by the Contractor; however, the Contractor is required to keep the facilities clean. Cleaning of shop and restrooms shall be done weekly as a minimum.
1.6.3 Housekeeping: All work areas operated by the Contractor, specifically the Government Furnished Facilities identified in TP-1.6 shall be inspected daily for adequate housekeeping and findings recorded on QC inspection reports. All work areas and means of access shall be maintained safe and orderly.
TP-1.7 Contractor’s Equipment: The Government will furnish the Contractor with Government Furnished heavy equipment, power tools, and hand tools that can be used by the Contractor as shown in Appendix 1. All equipment and tools in Appendix 1 will be used and maintained by the Contractor for the Government in performance of work specified in this contract, except Government is responsible for maintenance and repair of Government furnished radios. Contractors shall not be permitted to remove Government furnished equipment from the project, except for the purpose of having equipment serviced, or with prior approval from the Government. It is expected that all specialty tools and equipment that is not Government furnished as stated in Appendix 1 will be provided by the Contractor. The Government will not furnish vehicles.
TP-1.7.1 Vehicle Washing: All Contractor owned vehicles/equipment used to perform contract services may be washed onsite at the Maintenance Compound.
TP-1.7.2 Fuel: Contractor will be responsible for providing fuel for all Contractor furnished equipment in performance of this contract. The Contractor will pay fuel cost for all shared equipment while in use. The Contractor will be required to record fuel levels (in a log) when checking out Government equipment or owned vehicles and refuel them to pre check-out levels prior to return. Fuel consumed by Government employees and volunteers will not be the responsibility of the Contractor.
TP-1.8 Damaged Government Furnished Equipment: In the event the Contractor damages any Government Furnished Equipment due to negligence, it will be the sole responsibility of the Contractor to replace any damaged or broken tools at the Contractor’s own expense. The replacement will be of equal or greater quality than initially provided and the replacement(s) remain the property of the Government.
TP-1.9 Government Employee Use of Equipment: Government employees may schedule the use of any idle hand-receipted Government furnished equipment if the use does not interfere with the Contractor accomplishing all TPs found in this document. The Government will not schedule the use of equipment that creates a scheduling conflict with the Contractor unless it’s an emergency. The use of Government furnished equipment by Government employees or volunteers is limited to eighty (80) hours per year. In the event an emergency occurs requiring the use of Government equipment by the Government, the Contractor is expected to relinquish control of the equipment until such time the Government does not need the equipment. If the Government requires the use of Government furnished equipment for longer than eighty (80) hours, a suitable replacement will be provided to the Contractor or an allowable Level II Services charge for the replacement equipment during the non-availability period. The Government is responsible for repair of equipment damaged by Government or volunteer personnel.
TP-1.10 Safeguarding Government Property: The Contractor shall cooperate with Government personnel in safeguarding Government property. The Contractor shall ensure that all contract personnel are aware of the responsibility to be good stewards of Government property entrusted to them. The Contractor may be held liable for damaged or stolen Government property due to negligence. When it is determined that the Government is due compensation, the Contracting Officer will issue a written request to the Contractor. The Contractor shall be responsible for reporting to the Government, QAR, or any ranger on duty, all acts of vandalism, larceny, pilferage, or other damage within 24-hours after discovery.
A formal report detailing repair cost shall be made within three business days to the Government.
TP-1.11 Key Control: The Government will issue Contractor personnel keys to all locked areas that will be operated and maintained by the Contractor. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No key issued to the Contractor shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicated keys to the Government. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees or personnel authorized by the Government.
TP-1.12 Communication: Within thirty (30) days of contract award, the Contractor shall procure a telephone line and sufficient cell phones to provide adequate telephone communications. The Contractor will furnish a cellular phone to enable communication between the Government and the Contractor’s superintendent. The Contractor shall provide the Government with an emergency contact list within the first 30 days of the contract, and when the emergency contact list changes thereafter. The Government will furnish one (1) vehicle radio to enable communication between the Government and the Contractor’s superintendent. The Government will be responsible for repairs, maintenance, and replacements of this device.
TP-1.13 Interruptions: All Contractor related work that requires an interruption of the use of the project, recreation facilities, buildings, or by the visiting public shall be fully coordinated and approved in advance by the Government. Interruptions shall be kept to an absolute minimum, and all repairs shall be performed in an expeditious manner.
TP-1.14 Closure of Recreation Areas: Occasionally, recreation areas will be closed in their entirety, or partially, for safety concerns or other reasons. Closures for periods less than sixty (60) days will be communicated by the Government to the Contractor. Temporary closures of facilities or areas greater than sixty (60) days or permanent closures of facilities or areas will be handled by a separate contract action. The Government will notify the Contractor immediately upon knowledge of a closure to allow for proper coordination by the Contractor in determining the need for and duties of employees usually working at these locations.
TP-1.15 New or Consolidated Facilities: The W. Kerr Scott Project is continually undergoing renovation and consolidation of recreation areas, which could cause the temporary or permanent closing of some public use areas or the increase, decrease, or alteration of facilities. The Contractor’s work schedule shall be flexible to meet these changing requirements. Any additional recreation facilities or parks, not already included in these technical provisions will be handled under Level II Services per TP-2.27.2 or Major Repairs per TP-2.17.
TP-1.16 Transporting Equipment & Materials: The Contractor will be required to transport Government Furnished Equipment for the use of Government employees, volunteers, or to relocate Government property. All costs related to transporting equipment, materials, and property shall be charged to Level II Services per TP-2.27.2.
TP-1.17 Pre-Work Conference: The Contractor shall attend a pre-work conference at which the Government will establish the line of authority and Government procedures for contractual, administrative, and work matters. The schedule of required submittals and reports will also be discussed. The Contractor shall submit, in completed form, the following items:
a. Certificates of Insurance (in amounts specified)
b. Letter of Authority for the Superintendent
c. Letter(s) Appointing Quality Control Personnel
TP-1.18 Key Personnel and Plans Submittals: Within thirty (30) days after award, the Contractor shall furnish a list of key personnel, and separate plans of operation for the following:
a) Quality Control Plan
b) Accident Prevention/Hazardous Analysis Plan
c) Subcontracting Plan
d) Management Plan - Personnel Staffing, Operational Aspects (planning and organizing utilization of equipment and facilities), etc.
e) Security Plan.
f) Oil Spill Plan
g) Hazardous Material Handling/Storage/Disposal Plan
h) Lock-out/Tag-out Plan.
i) Confined Space Plan
j) Blood Borne Pathogens Plan
k) *Schedule Plan with Work Breakdown Structure
l) *Pest Control Plan
*The Schedule Plan (k) and Pest Control Plan (l) shall be updated and resubmitted annually within thirty
(30) days after the exercise of an option.
TP-1.19 Emergency Medical Services: Medical services for Contractor personnel are the responsibility of the Contractor.
TP-1.20 Transition: The Contractor shall ensure the continuity of service while implementing its transition plan for all affected activities to preclude any adverse impact on the mission. The Contractor shall implement the actions necessary for a smooth transition of operations. During this period, which shall not exceed fourteen (14) calendar days, the Contractor shall make all preparations and conduct as many on site investigations as deemed necessary to commence full performance of work under the contract. The Contractor shall provide enough personnel to ensure effective transfer of all work in progress so as not to impact mission accomplishment. A Government and Contractor inspection and documentation of the condition of all Government furnished equipment and facilities shall be completed during this time so that an accurate account of all items can be documented. Any item or system requiring replacement or repair will be handled through a separate contract action. GFE maintenance will be current and in good working condition for the transition.
TP-1.21 Peak/Off-Peak Months: Peak months shall be the seven (7) months from April 1st through October 31st each year and Off-Peak months shall be the five (5) months from November 1st through March 31st each year. A peak month is a month of services where it is expected that there will be a seasonal increase in services needed to meet the operations and maintenance requirements due to the increased visitor usage of the W. Kerr Scott Dam & Reservoir area and its associated campgrounds and recreational areas. An off-peak month is a month of services where it is expected there is a reduction in services due to the seasonal closure of W. Kerr Scott’s campgrounds and recreational areas. Contractor will focus on the off-season maintenance needs outlined in the technical provisions to maintain the W.
Kerr Scott Dam & Reservoir area in condition for the beginning of the next recreational high-use season.
Contractor will determine its own staffing needs to meet the technical provision requirements whether during peak or off-peak month.
TP-1.21 Average Yearly Visitation: The following is W. Kerr Scott Dam & Reservoirs average yearly visitation per park and opening/closure dates. Visitation numbers are averages only and vary from year to year. Some recreational areas, trailheads, day use areas, and wildlife management areas are not listed below because visitation information cannot be obtained. This information is provided only to assist the Contractor in the solicitation. See appendix 2 for a list of parks, open/closure dates, and facility information.
Park Name Open Date/Close Date Dam Site Park/Visitors Center Open Year Around Bandits Roost Campground April 15 – October 15 Warrior Creek Campground April 15 - October 15 Fort Hamby Campground Friday Before Memorial Day – Day After Labor Day Fort Hamby Day Use Open Year Around Berry Mountain Park Friday Before Memorial Day – Day After Labor Day Boomer Park Friday Before Memorial Day – Day After Labor Day Keowee Park Open Year Around Tailwater Access Open Year Around Fish Dam Creek Park Open Year Around Dark Mountain Park Open Year Around Smithey’s Creek Park Open Year Around Blood Creek Park Open Year Around Marley’ Ford Wildlife Management Open Year Around Mountain View Overlook Open Year Around
TP-2 – MANAGEMENT
Descriptions, Specifications and Scope of Work
TP-2.0 Scope of Work: Provide management services for all tasks related to the operation, maintenance, repair, and minor construction work included in this contract.
TP-2.1 Reference and Compliance Documents
a. ER 1130-2-550 - "Recreation Operations and Maintenance Policies", dated 15 Nov 1996 and companion EP.
b. EM 385-1-1 - "Safety and Health Requirements Manual", revised Sep 2008
c. ER 700-1-1 - USACE "Supply Policies and Procedures"
d. EP 1165-2-316 - "Rules and Regulations Governing Public Use of Corps of Engineers Water
Resource Development Project."
e. ER 385-1-1 - "Safety and Safety and Health Requirements Manual”
f. Sign Standards Manual – EP 310-1-6a.
g. CFR Title 36 - Code of Federal Regulations
h. ER 1130-2-540 - “Environmental Stewardship Operations and Maintenance Policies” and companion EP.
TP-2.2 Contractor Quality Control (CQC): Contractor Quality Control (CQC) is the means by which the Contractor ensures that all work complies with the contract requirements. Within thirty (30) days after award of this contract, the Contractor shall develop, implement and maintain an effective CQC plan and program. The plan shall identify personnel and procedures to maintain acceptable productivity and quality levels. The Government will approve changes to the CQC plan before implementation. The person responsible for CQC operations will be present on the job within thirty (30) days after award.
TP-2.2.1 CQC Chief: The CQC system shall be staffed with personnel as necessary to perform quality control. The Contractor's project superintendent may serve as the quality control chief.
TP-2.2.2 CQC Inspections: According to the Inspection of Services clause, FAR 52.246-4, the Government will evaluate the Contractor’s performance under this contract. CQC shall inspect work to ensure conformance to the technical provisions and regulations.
TP-2.2.3 Corrective Action: At any time, it is determined by the Government Representative that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements; action shall be taken by the Contractor to correct the deficiencies. Any such changes shall be at no additional cost to the Government.
TP-2.3 Quality Assurance Surveillance: Government inspectors will perform quality assurance inspections to verify that the Contractor is performing in accordance with the contract requirements. QA reports will be documented and provided to the Contractor. It is the Government’s responsibility to be fair and consistent in evaluating the Contractor’s performance. Government inspections will be accomplished by the Contracting Officer’s Representative, Quality Assurance Representative, Specialized Inspectors, and Park Rangers to a varying degree.
TP-2.3.1 Unacceptable Performance: Unacceptable performance with regards to the specifications outlined in the technical provision of this contract, and any other performance deviations from this contract, will be documented by the Government and provided to the Contractor in writing. The Contractor shall have an opportunity to re-perform the services within a specified timeframe. If the Contractor does not re-perform or time-constrained tasks are not performed, the negative performance will be documented. The value of any work not performed may be withheld from the contract payment.
However, the Contractor shall not be liable for non-performance beyond the control of the Contractor such as but not limited to fires, floods, severe weather conditions, vandalism, or acts of Government. If the Contractor does not concur with the Government that performance is either deficient or unacceptable, then the Contractor may submit a written appeal to the Contracting Officer.
TP-2.4 Supervision: The Contractor shall provide a superintendent to manage daily operations of this contract and its technical provisions. The superintendent shall have at least two (2) years of experience in the management of similar or closely related Operation and Maintenance contracts. The superintendent shall possess authority to act on behalf of the Contractor. Such authorization shall be submitted in writing to the Government. The superintendent shall be required to attend briefings, planning sessions, and other Government designated meetings.
TP-2.5 Minimum Personnel Qualifications: Service mechanics, technicians, and consultants shall have the education or experience to enable them to comprehensively understand the systems and components to be operated, maintained, and repaired under these specifications. Only trained and qualified employees shall be used in performance of this contract. Employees shall be subject to Government regulations during time spent on Government property. Sub-contractors may be utilized to perform specialized or infrequent repair work. A file containing the qualifications (education and experience) and/or certification and/or licenses of each employee and sub-contractor shall be maintained by the Contractor. These files shall be made available to the Government upon request and will be used as part of the basis for determining the qualifications of personnel.
TP-2.6 Removal of Contractor’s Employees: The Government may direct the immediate removal of any Contractor employee who is incompetent, or endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to perform his work. Notification for removal will be in writing. Notification may be made by telephone and later confirmed in writing if time and circumstances warrant. The Contractor shall take immediate action to replace any dismissed employee.
Personnel changes, regardless of cause, shall not reduce the Contractor's obligation to perform work in accordance with contract technical provisions.
TP-2.7 Hours of Operation: Normal work schedules shall be performed between the hours of 7:30 a.m.
and 4:00 p.m., Monday through Friday, excluding federal holidays, unless specifically specified differently in this document, or requested and approved by the Government. Contractor personnel will be available for emergency contact 24 hours per day, 7 days a week.
TP-2.8 Schedules: The Contractor shall submit an annual plan (as listed in TP-1.18.1) for Level I Services covered by the technical provisions of the contract. In addition, the Contractor shall prepare weekly schedules detailing planned activities to avoid any scheduling conflicts with the general public visitors or Government personnel. Weekly schedules shall be submitted to the Government before commencement of activity.
TP-2.9 Daily Work Reports: The Contractor shall provide the Government daily written reports for all services provided in this contract. Daily reports will include: the date, what services were performed each day, location of the work performed, and if the service performed was completed. Daily reports will be documented on a spreadsheet or word document and emailed to the Government for electronic filing.
TP-2.10 Emergency Repairs and Services: The Contractor shall furnish, and keep current, an On-Call Roster (a list of personnel to contact) in the event emergency repairs or services become necessary. The Contractor shall ensure contact can be made with these people either by telephone, or radio, within one
(1) hour. Response shall take place within two (2) hours after notification and work shall continue until an emergency no longer exists. All unscheduled/emergency services shall be handled as Level II Services per TP-2.27.2 of this document.
The Contractor shall have qualified personnel available seven (7) days per week, three hundred sixty-five
(365) days of the year, to respond to requests by the Government for emergency and pest management services.
TP-2.11 Inclement Weather and Holiday Work: The Contractor shall maintain the schedule of services despite inclement weather, except when severe conditions make it impractical or hazardous to perform the work. During the peak recreation season, TP-3 Cleaning Services shall be required on Federal holidays. No other TP services will be required on Federal holidays during peak months. No services are required on Federal holidays during off-peak months.
OPM Federal Holiday Schedule Link: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=2021.
TP-2.12 Determination of Work to be Performed: Managing and determining the work required to maintain and repair project facilities, buildings, structures, and systems in safe and efficient operating condition is the responsibility of the Contractor. Contractor is also responsible for correcting any deficiencies found during quality control and assurance. The Government may direct the Contractor to perform repairs or maintenance under Level II Services in TP-2.27.2 to meet additional Government requirements within the scope of the technical provisions. The Contractor shall respond promptly to these requests.
TP-2.13 Conditions Hindering Performance: Report other circumstances to the Government, which would affect the Contractor's performance of work required under the contract.
TP-2.14 FEM Work Orders: FEM (Facility & Equipment Maintenance System) work order system and forms will be used for this contract for asset management and tracking. FEM is the USACE version of the commercial, off the shelf maintenance software “Maximo”. The Contractor will input data, to include labors hours, materials cost, and a summary of the work completed, into FEM and change work order statuses when work is complete. The Government will approve the status of FEM work orders. No work order will be closed until the work has been inspected. The Contractor will be provided training and access to the FEM system after contract award. The Government will be responsible for maintenance of FEM functionality. FEM work order maintenance requirements are a part of Level I Services.
TP-2.15 Planning, Design, and Cost Estimates: The Contractor shall provide the Government with site plans, as-built drawings, construction plans, warranty documentation, and service/maintenance manuals for any of the following: repairs which result in changing the original design of any structure, facility, or utility system. The replacement or installation of new equipment that is an alteration or new design, minor construction, major repairs, or new installation resulting from a contract modification. The Contractor may be requested to provide cost estimates for non-routine and major repairs. The Contractor may be requested to provide cost estimates for Level II Services or major repairs under TP-2.27.2 or TP-2.17.
Formal proposals may be requested by the Contracting Officer for modifications to the contract.
TP-2.16 Invoicing and Recreation Area Expenditure Records: On monthly invoices submitted to the Government, the Contractor shall itemize by each services category (Level I, Level II, and Major Repairs) for any work performed that it requests payment since the amounts for Level II and Major Repairs may vary throughout the year after receiving PCO or Government approval. Additionally, The Government (for future budgetary purposes) requires a spreadsheet submittal on Nov 30 for each year showing the total expenditures invoiced for each of the recreation areas listed in Appendix H for all Level I, Level II, and Major Repairs services performed. The Contractor can use any means that captures these expenditures for the period 01 Oct – 30 Sep each year in each of the three services categories and submit the spreadsheet submittal to the Government annually by 30 Nov.
https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=2021 https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=2021
TP-2.17 Major Repairs: Major repairs, to include renovations, new structures, or substantial system changes are work not specifically detailed in the technical provisions of this document that exceed the cost of $5,000.00. Major Repairs will be handled by separate contract action. Modifications to this contract are considered a type of separate contract action. The Contractor will be given the opportunity to respond to requests for proposals (RFPs) from the PCO for requirements classified as Major Repairs under TP-2.17. The Government reserves the right to use other contracts in addition to modifications to this contract for work under this TP. The Government also reserves the right to perform work under this TP with Government personnel or volunteers. Per TP-2.27.2, Level II services that exceed $5,000.00 will be handled by separate contract action. Per TP-2.27.2, level I services will never be classified as a major repair under this contract.
TP-2.18 Minor Purchase of Supplies, Materials, Spare Parts and Equipment: The Contractor shall furnish all expendable items required to perform Level I Services in the technical provisions. Examples of expendable items include, but are not limited to trash bags, animal waste bags, soap, detergents, restroom paper supplies, lubricants, refrigerant, herbicides, insecticides, cleaning rags, cleaning solutions, flushing oils, electrical supplies, plumbing supplies, hardware, lumber, concrete, paint, vehicle and equipment repair parts, and recreational equipment. The Government will provide to the Contractor supplies, materials, parts, and equipment it has available at the beginning of the contract during transition only. Materials, supplies and equipment necessary to meet the technical provisions and not provided by the Government are to be acquired by the Contractor under its own procurement procedures as the Contractor determines what it needs to perform the Level I Services specified in the technical provisions.
TP-2.19 Stocks of Materials and Supplies: The Contractor shall be responsible for maintaining supplies, materials, and spare parts in a storage space provided in TP-1.6 unless another area is authorized by the Government.
TP-2.20 Accountable Property: All items which will become Government accountable property items must be submitted to the Government for approval prior to purchase. Accountable property is defined as pilferable and non-expendable personal property with a minimum value of $100.00. The Contractor must mark such property with “USACE” and attach bar code identification as directed by the Government. Bar codes will be provided by the Government.
TP-2.21 Repairs and Work Hazards: The Contractor shall report any circumstances of needed repair of the facilities or unusual soiling of an area, which may affect performance of contract work, unhealthy or hazardous conditions, or any delays or interference of work by employees of the Government.
TP-2.22 Lost and Found: Report to the Government Representative all personal articles found by the Contractor or his employees. All articles found by Contractor personnel to which a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned into the Government Representative, or designated point of contact, the same day found and shall obtain receipts for articles turned in.
TP-2.23 Accident Prevention: Within thirty (30) days of award, the Contractor shall submit a detailed Accident Prevention Plan (APP) per TP-1.18.2, in accordance with Section 1, Para. 01.A.07, EM 385-1-1 dated 3 Sep 1996. Interim approval of this plan shall be obtained before starting work. EM 385-1-1 is periodically updated, and the Contractor will comply with all updates. The APP shall interface with the Contractor’s overall safety and health program, and the Contractor shall include any portions referenced in the APP in the applicable APP element and made site-specific. The Government considers the Prime Contractor to be the “controlling authority” for all work site safety and health of the sub-Contractors.
Contractors are responsible for informing their sub-Contractors of the safety provisions under the terms of the contract and the penalties for noncompliance, coordinating the work to prevent one craft from interfering with or creating hazardous working conditions for other crafts, and inspecting sub-Contractor operations to ensure that accident prevention responsibilities are being carried out.
TP-2.23.1 Advise and Notify: Should any severe hazard exposure, i.e. imminent danger, become evident, stop work in the area, secure the area, and develop a plan to remove the exposure and control the hazard. Notify the Government within twenty-four (24) hours of discovery. Eliminate/remove the hazard. In the interim, take all necessary action to restore and maintain safe working conditions in order to safeguard onsite personnel, visitors, the public and the environment.
TP-2.23.2 Monthly Exposure Report: The Contractor shall submit a monthly accident exposure report detailing the number of man-hours worked each month to the Government and District Safety Manage, in accordance with EM 385-1-1.
TP-2.23.3 Public Safety: The Contractor is responsible for safeguarding work sites in parks and public recreation areas. Appropriate signs, warning devices, and barriers shall be procured when necessary and used.
TP-2.23.4 Personnel and Property Safety: The Contractor shall perform work requirements in a manner that protects occupants and property within the work area from any harm or injury and in accordance with USACE EM 385-1-1. Work shall be scheduled to afford this protection. In addition, Contractor shall wear personal protection equipment that is suitable for their work (i.e. steel toe shoes, safety vests, float coats, eye protection, gloves, hard hats, etc.). The personal protection equipment should be of new condition and be replaced as needed per manufacturers recommendation. Contractor employees shall make an attempt to be certified in First Aid and CPR training.
TP-2.23.5 Fire and Safety Hazards: The Contractor shall train his personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contractor shall take corrective action to remedy reported deficiencies in accordance with the terms of this contract. The Government shall be notified of deficiencies beyond the terms of this contract.
TP-2.23.6 Safety Violations: The Contractor shall correct all safety deficiencies upon discovery or notification by Contractor personnel, Government, or third-party and shall notify the Government of the corrective actions to be taken. Notice of a safety deficiency, when identified to the Contractor or his representative at the site of work, shall be deemed sufficient to initiate corrective action.
TP-2.23.7 Noncompliance: If the Contractor fails or refuses to promptly comply with safety or security requirements as specified, the PCO or COR may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop shall be made subject to claim for extension of time or for excess costs or damages to the Contractor. Moreover, the Contractor will not be paid for work not performed as a result of this stop order.
TP-2.23.8 Safety Training: Contractor employees will be permitted to participate in Government provided training. Such as: Defensive Driving, Crane Operators License, Lock Out/Tag Out, Haz-Mat, or other specialized training that the GOV offers. Contractors are responsible for all costs. Required training not offered by the Government is the responsibility of the Contractor, such as: Boat Operators License, CPR training, First-Aid, Bloodborne Pathogens, and AED. Contractor employees must have successfully completed required training before performing any work requiring such training as referenced in the US Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1 or OSHA.
TP-2.24 Environmental Compliance: Contractor will comply with all applicable Federal, state and local environmental regulations including requirements contained in the Environmental Review Guide for Operations (ERGO). The Contractor, all sub-Contractors and their employees must be knowledgeable with all regulations that relate to their job and their job duties.
TP-2.24.1 Compliance Delays: Delays caused by the Contractor's need to comply with such laws or resulting from failure to comply with such laws shall not excuse failure to complete work in accordance with the requirements of the contract.
TP-2.24.2 Contractor Violation: The Contractor shall notify the Government Representative and his designated representative of any violations to the laws. Such information shall be furnished within two (2) hours to the Government Representative or his designated representative.
TP-2.25 Public Events: The Contractor shall provide services for special events held at W. Kerr Scott Dam & Reservoir. Work performed will include but is not limited to hauling/setting up picnic tables and trash cans, provide additional cleaning services, hauling/transporting Government furnished equipment, materials, and supplies, and additional mowing and trimming at the event area. Labor, materials, and all other costs related this TP shall be charged to Level II Services per TP-2.27.2.
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