w912pb-18-r-3008-PWS.docx

PERFORMANCE WORK STATEMENT

CIVILIANS ON THE BATTLEFIELD

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of services/Introduction: This is a non-personnel services contract to provide civilians on the battlefield. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The Joint Multi-National Readiness Center (JMRC), Civilians on the Battlefield (COB) Group serves as the 7th Army Joint Multinational Training Command’s (JMTC) primary trainer, providing a realistic environment for U.S. Army units by replicating various worldwide conditions of the complex battlefields of current/potential operations and conflicts. The COB program is responsible for the continuous planning, management, and execution of all Mission Rehearsal Exercises for all units training in the Hohenfels Training Area (HTA). This includes Europe based active and reserve component units and CONUS-based units.

Without Cultural Role Players (CRPs) in these environments the training value is inhibited. CRP’s can occupy up to thirteen (13) urban locations and portray different elective representatives of contingency theaters of operations.

1.3. Scope: The Contractor shall provide non-personal services for civilians on the battlefield.

1.4 Objectives: The contractor shall provide role players to portray an assigned character within a training exercise. The role player embodies the culture and condition of their assigned character within an exercise. The degree of the role players in action can be described as simple or complex.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months.

Note: The contractor is expected to be ready to provide the full range of services described in this PWS on the first day of contract performance. To assist a new contractor in preparing for contract performance, government personnel will be available to answer questions for 30 days prior to the contract start date.

1.6 General Information:

1.6.1 Quality Control: The Contractor shall develop and maintain a Quality Control Program (QCP) that ensures the requirements of the contract are accomplished as specified in this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. Initial plans shall be presented to the Contracting Officer Representative (COR) for technical sufficiency and the Contracting Officer (KO) for approval within thirty (30) calendar days after contract award. Any changes to the accepted QCP will be required to be resubmitted for acceptance within five (5) calendar days to the COR and KO.

1.6.1.1 At a minimum, the QCP shall contain the following information:

a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the contractor's Quality Control Team.

b) How the contractor will monitor work to ensure that performance complies with all timelines, deadlines, and goals.

c) How the contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d) How the contractor will monitor and ensure staff qualifications remain current and valid throughout contract performance.

e) How the contractor will ensure all keys issued will remain controlled items (See 1.8 Key Control)

f) How the contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

g) How the contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future

h) How the contractor will file and save all Quality Control related documents for the life of the contract plus five (5) years.

1.6.1.2 Contractor shall maintain a file of all inspections conducted by the Contractor and corrective actions taken. This file shall include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, shall be kept current, and shall present those records upon request by the KO/COR.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor shall work on U.S. and German Holidays.

The American national holidays are:

If an American holiday falls on a Saturday, the Friday prior to it is a holiday. If an American holiday falls on a Sunday, the following Monday is a holiday.

The German national and local holidays are:

1.6.4 Hours of Operation: The scope of the work requires the contractor to use flexible employment and scheduling techniques to adapt quickly to varying scenarios and/or environments. The training environment shall require continuity of contractor support services lasting twenty-four (24) hours or more. Hours of work begin on the first day of scheduled performance IAW contract Task Order(s). The contractor may be required to adjust the work schedule and shift role players into separate shifts, if determined to be in the best interest of enhancing training mission(s). Actions such as this will be coordinated with the Contractor by the Contracting Officer’s Representative (COR) at least twenty-four (24) hours prior to adjustment. In support of requested services, role players will be required to work evenings, weekends, and holidays. Additionally, role players will be required to operate and live in a field environment for the duration of the exercise(s). The Contractor may not swap out role players to avoid overtime but in accordance with German law and regulations. The hours discussed in this paragraph will be coordinated between the Contractor and the KO/COR at the planning meetings prior to start of the exercises. The average length of an exercise is two (2) to three (3) weeks for approximately ten (10) hours/day.

1.6.5 Training Holidays: Reserved

1.6.6 Place of Performance: The work to be performed under this contract will be at separate Military Operations on Urban Terrain (MOUT) villages, and, mini-MOUT wooden hut towns at the JMRC, HTA, Germany; and, several local training areas (LTAs) or maneuver coordination areas (MCAs) throughout the Federal Republic of Germany as required.

1.6.7 Type of Contract: The government will award a requirements-type contract with firm fixed price task orders.

1.7 Security Requirements:

1.7.1 Security Program: The Contractor shall adhere to established physical security and internal control procedures as directed by Operations Group S-2 (Security Officer) as well as DoD, DA, USAREUR and local directives and policies. The Garrison Physical Security SOP (Standard Operating Procedures) and regulations are available from the COR located at JMRC Hohenfels. Contractor shall monitor and ensure contractor employees do not have access to any other area than necessary for the accomplishment of the requirements of this PWS. The Contractor will not have access to classified documents.

1.7.2. Personnel Security Clearance Requirements: Reserved.

1.7.3 Installation Access: 1.7.3.1 Upon the termination of employment or termination/cancellation of this contract, the Contractor is responsible to collect the installation access passes. The contractor shall collect the installation access passes the same day employment of an individual has expired/terminated, and shall return them to the issuing office within three (3) workdays.” Comment by Schreglmann, Yvonne Ms CIV DE USA: PARC Policy rescinded some local clauses and provisions effective 18 Jan 17 and communicated this to Requiring Activities (RAs) on 09 Jun 17. As a result, some local clauses may require inclusion into the PWS/SOW.

NOTE to Contract Specialist.

Please use the Clause Matrix to ensure required information concerning clauses and provisions are now addressed in the PWS/SOW, accordingly (Matrix will be attached in the QAS Review Sheet).

1.7.4 Background Checks: Comment by Schreglmann, Yvonne Ms CIV DE USA: PARC Policy rescinded some local clauses and provisions effective 18 Jan 17 and communicated this to Requiring Activities (RAs) on 09 Jun 17. As a result, some local clauses may require inclusion into the PWS/SOW.

NOTE to Contract Specialist.

Please use the Clause Matrix to ensure required information concerning clauses and provisions are now addressed in the PWS/SOW, accordingly (Matrix will be attached in the QAS Review Sheet).

1.7.5 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. The Contractor shall be responsible for securing each building and work area that they are using. The contractor shall lock all external doors and windows, when they leave the facility. At the close of each work period, government facilities, equipment, and materials shall be secured IAW AR 190-13, “The Army Physical Security Program.”

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7.7 Arrival of the Contractor Personnel to JMRC

On the first day of each task order performance, the Government will conduct an on-site Government Security Check (GSC) on each proposed role player listed on the access roster. All personnel shall be processed through the K9 unit (Military Working Dogs) and German Police (GP) (Federal Border Patrol, Autobahn Police and State and Federal Criminal Police). The following checks will be performed: Passport verification, criminal background checks, Interpol and alien registration. When the GP checks have been completed, DES security personnel will check the individual against the cleared access roster. When notified by the GP or if the person is marked as not cleared, DES security personnel will turn over the individual to the contractor for removal. All role players participating in training exercise will be entered into the biometric system and complete a questionnaire form. After security personnel have accounted for the individual on the access roster, the cleared role player will be turned over to the Government. Prior to movement to the various training facilities as set forth in paragraph 1.2, background, the K9 unit will re-inspect all luggage and buses.

1.7.8 Departure from Off Post Location to JMRC

DES security personnel will verify that the role players have been cleared using the access roster and will pass them to a holding area with their luggage. All personnel shall place their luggage in a designated area and shall line up for further instructions in the holding area. The COR and the Contractor will separate the cleared individuals by JMRC location for the exercise. K9 unit (Military Working Dogs) will inspect all luggage of all personnel in the holding area. This inspection will occur every time prior to personnel entry of HTA. All buses will also be inspected. After the bus/ busses and luggage have been K9 cleared, the bus/ busses will be loaded and escorted to JMRC by DES personnel. COB admin will designate an individual to meet the bus/ busses at the JMRC Gate and will disperse the bus/ busses to their designated locations.

1.8 Key Control: The Contractor shall be responsible for any keys issued to them and shall pay for all costs incurred by the Government if lost, such as the replacement of installation locks and the labor costs. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.8.1 All keys issued shall be returned to the COR upon the expiration/termination of this contract. Keys shall be signed over to the Contract Manager or supervisor on a DA form 2062 on arrival date and collected back on departure date.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.10.1 Quality Assurance Representative (QAR): The Quality Assurance Representative (QAR) is a subject matter expert for all role-playing and reports directly to the COR. A QAR will verify the daily status of the role players, enforce the JMRC Standard Operating Procedures (SOP) and Rules of Engagement (ROE), ensure specific role playing performance instructions are conducted correctly, ensure role playing biographies are memorized and the respective roles are played correctly. Comment by Schreglmann, Yvonne Ms CIV DE USA: All supporting surveillance personnel must meet the COR requirements IAW the DoDI 5000.72 and have been appointed by the Contracting Officer to perform oversight of the contractor’s performance in CORT

1.11 Key Personnel: The following personnel are considered key personnel by the government: Contract Manager (CM), Alternate Contract Manager (ACM), Supervisors for each training event and the role players. The CM, ACM and supervisors shall identify themselves as contractor personnel at the beginning of the meetings/ discussions.

1.11.1 Special Qualifications: The Contractor shall provide role players, by language requirement, as specified in each Task Order. A Tentative training schedule is provided at Attachment 4/ Technical Exhibit D. This schedule is not all-inclusive; however, it represents what is currently planned.

1.11.2 Contract Manager/ Alternate Contract Manager: The contractor shall provide a CM who shall be responsible for the performance of the work. The CM and ACM shall speak, read, write English fluently. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer within ten (10) calendar days after contract award. The CM or ACM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between for twenty-four (24) hours, Monday through Sunday, to include Federal holidays. The CM or ACM shall respond to any request for information by the COR pertaining to this contract within twenty-four (24) hours.

1.11.3 Supervisor: The contractor shall provide supervisors to coordinate role player personnel during the training events. The supervisor shall perform the following functions:

a) Attend exercise briefings and oversee role-player scenarios, actions, and movement during the current training exercise.

b) Comply with all aspects of personnel, physical and force protections security requirements as provided by the COR and IAW with PWS Para 1.7.

c) Fulfil the role as a facilitator for administrative matters between role players and the supported U.S. Forces at the training exercises.

d) Monitor the requirements set forth in paragraph 1.11.4.1 (Removal of Contractor Employees).

e) Speak, read, and write the English language fluently and be able to address matters of a complex nature (Level III, Ref para 5.1.4). They shall communicate effectively and be able to compose correspondence and other written communication pertaining to the work for which they are responsible. In the absence of a role player interpreter, the supervisor shall translate classroom block of instructions that are given by the QAR.

1.11.4 Role Players: The role players shall act in a professional manner. Professionalism implies the proper handling of oneself in the workplace, adhering to the PWS/ regulations/policies, performing the job diligently and conscientiously, and fulfilling duties to the best of one’s ability. The role players shall have the language proficiency level I, II, or III IAW the paragraph 5.1.1 Role Player Classification as requested by each task order. The Contractor Role Players may be held to the USAREUR Language Proficiency Test Standard. The standard is published through the Civilian-Human-Resource-Management-Agency (CHRMA) website. The Contractor must have its own language evaluator. The COR will inspect the contractor’s language test scores as outlined on attachment 1, Technical Exhibit A, Ref. 7 PWS Part 5 Specific Tasks.

1.11.4.1 Removal of Contractor Employees: Certain behavior may lead to the removal of an individual role player. Revocation of Contractor employee access to an installation shall not relieve the Contractor from the requirement to meet all terms and conditions of this contract. Any individual removed from performance under the contract shall be replaced at no additional cost to the US Government within twelve (12) hours without reducing the number of role players ordered in the individual task orders. Minor issues concerning the individual role player will be resolved by the COR and the Contractor.

The following are some examples of reasons that lead to the immediate removal of a role player from performance under the contract (the following is not all inclusive):

a) Consumption of alcoholic beverages in any form is strictly forbidden during any exercise at the JMRC HTA. The Contractor shall remove suspected violators of this portion of the contract from the training area, and immediately have a breath analyzer test administered by the Military Police. If the breathalyzer test indicates the presence of alcohol, the contractor shall remove the person from the contract. Refusal to submit to a breath analyzer test is grounds for removal.

b) Contractor personnel are not permitted to engage in sexual relations at any MOUT, mini-MOUT, LTA or MCA while performing under this contract.

c) Role players are not authorized or allowed to possess personal weapons of any kind, to include, but not limited to, firearms or knives (or pocket knives); nor are they permitted lap-top computers, cell phones or cameras. Recording via audio or video is prohibited during the performance of the contract. The CM has the responsibility to collect all unauthorized equipment. No unauthorized equipment shall be on site during performance of task order.

d) The Contractor shall not, through its conduct or behavior, engage in activities, which reflect negatively on itself or the COB program during the performance of the requirements of this contract. The Contractor shall comply with all requirements of its code of business ethics and conduct, a copy of which is submitted with the technical proposal.

e) Commission of any act against person or property that would be chargeable under German criminal law or would violate the constitutional or civil rights of any other person under German law

1.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contract supervisors and CM/ACM are required to wear their company Identification badges while on-post and in support of exercises.

1.13 Contractor Travel: Travel costs will not be separately reimbursable under this contract. All associated travel costs shall be calculated into the Contractor’s price proposal.

1.14 Other Direct Costs: Reserved

1.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.16.1 The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.18 Phase In /Phase out Period: Reserved

1.19 Safety: The Contractor shall be aware of Army safety requirements and ensure that all reasonable efforts are made to protect all persons from harm and U.S. Government property from damage. The Contractor shall adhere to all U.S. Government safety policies and procedures. The JMRC-Hohenfels safety policy, ROE, and Exercise Procedures (EXPRO) which will be specific for each rotation will be enforced when participating in all exercises. Contractor personnel shall be required to participate in safety briefings during each task order performed.

1.19.1 Safety Plan and Program: Contractor shall develop safety plan and program and shall provide the safety plan to the COR within ten (10) calendar days after contract award. The safety plan that is submitted during the solicitation shall be instituted during the performance of work.

1.20 Environmental Compliance: The contractor shall comply with the spill reporting procedures from the U.S. Army Garrison Grafenwoehr and Hohenfels.

1.21 Environmental Compliance Plan and Program: Reserved

1.22 Required Training:

1.22.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within one (1) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or one (1) calendar days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within one (1) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based contractor employees and associated sub-contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within one (1) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel must complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

1.22.1.1 If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within one (1) calendar days after completion of the training.

1.22.2 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every twelve (12) months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training.

1.22.3 iWATCH Training: The contractor and all associated subcontractors will brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within one (1) calendar days after the contract is awarded and within one (1) calendar days after new employees commence contract performance, with the results reported to the COR within one (1) calendar days after the contract is awarded.

1.22.4 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. Information Assurance, within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp. All Contractor personnel and subcontractor personnel performing services under this contract with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Contractor personnel must complete refresher training every twelve (12) months.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions

Complex Battlefield Incidents – Scripted actions or inactions that role players perform to achieve an end-state during a rotational training exercise.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Representative (QAR) – An employee of the U.S. Government that assists the COR in the monitoring of contract performance. QAR’s are the Government official in charge at each location. They provide the institutional knowledge to role players. They coordinate with U.S. Army and contract officials for replication of type on performance required on the ground.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services The U.S. Government will provide the facilities, equipment, materials, and services listed in this section. The Contractor shall not use the property provided by the Government for any purpose other than performance of this contract.

3.1 Services: The Government will provide the following services:

3.1.1 The Government will provide vehicles and fuel for the vehicles. The role player will be responsible for refueling the Government vehicles as needed. Government Vehicles shall not to be used for off post transportation except for transiting between the Government’s locations NOTE: The contractor may use the vehicles for transportation to and from the HTA to other training areas/sites via military vehicles (i.e. trucks, HWMMVs, buses, open canopy 4WDs, and carry all vans).

3.1.2 The Government will provide meals, three times a day, which will include any combination of freshly prepared meals served in dining facilities; meals served in a field environment; or, commercially prepared prepackaged US Army field rations (Meals Ready to Eat (MREs)). Role Players shall be required to serve their own food that is provided by the US Government. Contract Supervisors shall monitor servings. All meal option decisions will be at the discretion of the COR.

Note: The Government will provide meals for the replacement role players. Role players shall not be granted passes or leave to visit businesses or restaurants inside or outside of HTA.

3.2 Facilities: The Government will provide lodging at its discretion consisting of open bay rooms, general purpose or commercial fest tents, and/or off-site hotel accommodations. Open bay rooms will have heat, lights, cots, and possibly beds with mattresses. Tents will be waterproofed and heated for safety. Lodging will be provided starting on the first day of each Task Order. All personnel will be cleared on the last day of each Task Order. Male and female billeting will have separate showers and toilet facilities; a time schedule plan will be incorporated when there is only one facility on location. At a minimum, role players will have access to a shower every third day.

3.2.1 Replacement Role Players: The Government will provide lodging and meals for replacement role players. (See Facilities paragraph above concerning lodging accommodations which will be solely at the discretion of the Government.)

3.3 Utilities: The Government will provide heat, water, and electricity for the housing villages/ camps. Potable water will be provided at all training sites. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide the following equipment:

a) Limited role-specific seasonal wardrobes and props appropriate for key role-players and partisan forces

b) Kevlar or safety helmets

c) Field beds (cots)

d) Multiple Integrated Laser Engagement System (MILES) harnesses All equipment issued to the contractor is signed out on a DA Form 2062. Equipment shall be returned on the last day of task order.

3.5 Property Management: Reserved

3.6 Materials: The contractor shall receive biography and role playing instructions for each requirement.

3.7 Training: The Government will provide training or briefings as required to facilitate role-playing exercises, including generic demographics representation required, specific role requirements, and detailed requirements for seasonal wardrobes, props and desired end state of individual training events to include copies of Complex Battlefield Incidents (CBI) for each participant. The Government will conduct a visual or verbal driver’s safety orientation and provide vehicle familiarization and preventive maintenance checks and service (PMCS) classes on an as needed basis.

3.8 Common Access Cards (CAC): Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.1.1 Medical Insurance: The Contractor shall ensure that all employees are covered by medical group insurance plan purchased by the Contractor at all times during performance of this contract; including while traveling to and from an exercise, while working on an exercise, or if removed from an exercise The medical group insurance plan shall provide the U.S. Government with relief from all liabilities incurred by non-Governmental personnel during and after termination of the contract if injury/illness occurred during performance of the contract. Each contracted employee shall be in possession of their authorized/recognized medical insurance card. The Contractor must provide proof of medical insurance prior to issuance of the first Task Order, or within one month of contract award, whichever is earliest. All Contractor employees shall provide a copy of the insurance card at the in-processing station prior to beginning work on the installation.

4.1.2 Emergency Care. Role players in the field and garrison environment are authorized to receive resuscitative care, stabilization, and assistance with patient movement in emergencies where loss of life, limb, or eyesight could occur. When the Government will provide medical treatment or transportation of role player(s) to a selected civilian facility, the Contractor shall ensure that the Government shall be reimbursed for costs associated with such treatment and/or transportation. Medical or dental care beyond this standard is not authorized unless specified elsewhere in this contract.

4.1.3 Off Post Facilities. The Contractor shall provide suitable facilities, off post, if Government Security Checks (GSC) cannot be performed on post by the HTA security office. The Government will only provide facility costs to the Contractor in accordance with Exhibit Line Item 14 of the COB Role Player Pricing Matrix when GSCs will be performed off post IAW Para 1.7.7. The average use of off post facilities is two (2) times yearly. The Government will reserve the right to increase the number of off post checks as real world environment and mission change.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: Reserved

4.4 Equipment: The Contractor shall furnish all property and services not specifically identified in part 3, Government Furnished Property, Equipment, and Services, but are necessary to perform the requirements of this contract. Contractor furnished items include, but are not limited to, civilian clothing; office supplies; administrative computer/printer resources; paper; copier; washers and dryers and seasonal items, such as sunscreen, hand disinfectant, canteens, eye protection, latex gloves for serving food, bed sheets for mattresses, winter gear, etc. Due to the long hours outside and continuous exposure to the elements, the Contractor shall ensure that role players are clothed sufficiently to stay warm during all seasons of Bavaria. Included in this are: Overshoes to protect feet from mud or snow, layered clothing to adjust to the changing weather, gloves, head and ear protection, extra socks to change during the course of the work, thermal undergarments, etc. When role players are billeted at JMRC HTA, or any other NATO training area in the Federal Republic of Germany (FRG), the Contractor must provide sleeping bags and/or sleeping gear. The Government will not be responsible in any way for damages to the Contractor’s supplies, materials, equipment, or to personal property as a result of fire, theft, accident, natural disaster, or other events.

4.5 Common Access Cards (CAC): Reserved

PART 5

SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide role players for the realistic training of the RTU in operational environments at HTA, GTA and other locations throughout Germany.

5.1.1 Role Player Classifications

Generic – speaks German and English language proficiency, Level (Lvl) I Interpreter/Special Skill – speaks German and English language proficiency, Lvl II Generic Cultural Lvl 1– speaks German and Modern Standard Arabic and English, German and Pashto/Dari and English German and Polis and English, German and Czech and English, German and Russian and English language proficiency, Lvl I Cultural Interpreter/Special Skill Lvl II– speaks German and Modern Standard Arabic and English, German and Pashto/Dari and English, German and Polish and English, German and Czech and English, German and Russian and English language proficiency, Lvl II

5.1.1.1 The Contractor shall maintain records of language exams IAW standard as stated in the paragraph 1.11.4 Role Players for the role players, which must be made available to the COR or the Contracting Officer at any time (exercise or non-exercise periods) during the term of this contract. The Government will verify or bring in an independent contracted speaker to verify language capabilities as part of the Government Quality Assurance program. If the role player is found to be deficient of language requirements, the role player will be not acceptable to perform services under the contract.

5.1.1.2 The role players shall be able to stand, bend, stoop, and walk considerable distances during the course of their shift. There will be a rest stop every 5 Kilometers during walk. Additional there will be lead and trail vehicles inserted into each walking mission. Role players shall be capable of lifting and lowering objects from one level to another regularly during their shift. Role players shall carry objects in their arms or on their shoulders on a regular basis. Role players shall work inside and/or outside under all weather conditions.

5.1.2 Language Proficiency Level I

Each role player required to be Level I proficient; shall be able to speak sufficiently communicate very simple face-to-face conversations on familiar topics.

Each role player shall be able to read sufficiently very simple connected written material.

5.1.3 Language Proficiency Level II

Each role player required to be Level II proficient shall be able to speak the specified language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics.

The Contractor shall read within a normal range of speed and with almost complete comprehension a variety of material on unfamiliar subjects. The Contractor shall comprehend a variety of styles and forms pertinent to professional needs.

5.1.4 Language Proficiency Level III

Each supervisor shall be Level III proficient; shall be able to speak the specified language fluently and accurately on all levels normally pertinent to professional needs.

Language usage and ability to function shall be fully successful.

Each supervisor shall be able to read fluently and accurately all styles and forms of the specified language pertinent to professional needs.

5.1.5 Gender Composition: The Contractor shall furnish the number of role players required by each task order, and shall provide at least 20% female role players at any level ordered. If the requirement will call for a different percentage of female role players, the Government will notify the Contractor at least three (3) weeks prior to issuance of the task order.

5.1.6 Ethnic Composition: The contractor shall provide role players from targeted countries or regions that possess specific cultural experience required for identified training events.