PWS-17-T-0014__Catering_Services-Nor_73_(18_April_17).pdf

W912PA-17-T-0014

Attachment 1

PERFORMANCE WORK STATEMENT (PWS)

NORMANDY 73rd Annual D-Day Celebration

Catering Services

Part 1

General Information

1. Introduction: This is a non-personal services contract to provide Catered Food Services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to catering services as defined in this Performance

Work Statement except for those items specified as government furnished property and services.

1.1 Background:

The HHBN HQ USAREUR has a requirement for contractor services to provide catered food in support of the 73rd Annual D-Day Commemoration Ceremony. Contracted support is required to prepare and deliver breakfast and dinner meals at Sainte Mere Eglise, Normandy, France. Meals shall be prepared in accordance with American Cuisine. The first delivered meal will be dinner on 29 May 2017 and the final meal will be a breakfast meal on 7 June 2017.This will be the 73rd anniversary of the Normandy D-Day invasion. The HHBN HQ USAREUR historically provides contract support for services in support of ceremonies. Ceremonies support will be required at three (3) separate locations. These locations are Sainte Mere Eglise, Iron Mike Drop Zone, and

Cherbourg Airport in Normandy, France.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this Contract and under the direction of the Contracting Officer (KO).

See also Paragraph 1,Introduction. The contractor shall perform to the standards in this contract and provide catering food services per the guidelines in this document.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable French, and local laws, regulations, standards, provisions, and directives. Army Regulations are applicable to the performance of this contract, see paragraph

1.6.8. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this Contract may be performed at designated facilities, or portions of installations, by in-house Government personnel or by other contractors.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide catering services or perform work such as material requisitioning, Quality Control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., French and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives: To provide Catering Services. Services include food catering. The contractor shall accomplish catering food per the guidelines in this document.

1.4 Functional Areas: Non-Applicable

1.5 Period of Performance: The Period of Performance (POP) shall be from 29 May 2017 through 07 June 2017.

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: Non-Applicable.

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the POC, in writing, the name, title, office, home and mobile telephone number of the

Project Manager. A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence.

Both the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the POC, as required by the POC, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal

Contract workdays and work hours for receipt of POC emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed two hours after notification of the call by the answering machine and/or service. The Project

Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the

PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0500 and 2000, 7 days a week. Breakfast hours shall typically be from 0600 to 0800 and Dinner shall be from 1700 to 1900. The contractor shall coordinate daily with the POC and expect to be able to adjust times if needed in order to accommodate daily mission requirements.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the

Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Recognized Holidays: Contractor shall perform during all recognized U.S. and French holidays as required to maintain service during the POP as defined by this PWS.

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training

Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The contractor’s quality control program is the means by which assurance is provided that all work complies with the requirements of the contract. The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services, and assure adherence to all applicable local and army regulations. The contractor shall provide a

QCP that is in accordance to the following U.S. Army Guidance:

Document Type Doc. No. Title

Army Regulation 40–657 Veterinary/Medical Food Safety, Quality

Assurance, and Laboratory

Army Regulation AR 40–905 Veterinary Health Services

Army Regulation AR 30–22 The Army Food Program

Air Force

Instruction 48–116

Food Safety Program

Army Regulation 420–1 Army Facilities Management

The QCP is to be delivered, within 24 hours before the first meal is served. Three copies of a comprehensive written QCP shall be submitted to the KO and POC within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.9 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract will be performed at :

Sainte Mere Eglise located at 6 Rue 505E Airborne, 50480 Sainte-Mère-Église, Normandy, France

1.6.11 Type of Contract: The government will award a Firm Fixed Price or other equivalent contract

1.6.12 Security Program: The contractor will not be expected to maintain any level of security clearance for this event.

1.6.13 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.13.1 Access and General Protection/Security Policy and Procedures. The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by

Government representative). The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.14 Key Control: Non-Applicable

1.6.15 Special Qualifications: The contractor is responsible for maintaining all required certifications related to food preparation in order to operate in Normandy, France.

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The point of contact (POC), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.17 Point of Contact: The POC monitors all technical aspects of the contract and assists in contract administration The POC is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the

Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. The POC is not authorized to change any of the terms and conditions of the contract.

1.6.18 Key Personnel: The following personnel are considered key personnel by the government: An English speaking Supervisor on site in Saint Mere Eglise, France during execution of the contract. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0500 and 2000 during the event. The qualifications for identified key personnel include providing resume with 3 years’ experience in food services proving the above positions within the hired company.

1.6.19 Identification of Contractor Employees: All contract personnel are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contract personnel shall be identified with an employer issued badge so as to clearly indicate the person is an authorized contractor employee.

The badge shall clearly identifying the individual’s name, employee number or equivalent, and a recent picture (head shot).

1.6.20 Contractor Travel: Non-Applicable.

1.6.21 Other Direct Costs: Non-Applicable.

1.6.22 Data Rights: Non-Applicable.

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential

OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such

OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting

Officer may affect other remedies as he or she deems necessary, including prohibiting the

Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: The Contractor shall prepare and serve food items IAW with applicable regulations, and standards identified in paragraph 1.6.24.1 and Part 6 of this document.

1.6.24.1 Safety Plan and Program: The contractor shall adhere to the following guidelines in order to ensure food safety. Where there is a conflict between French Law and Army Regulation, the following should govern:

Veterinary/Medical Food Safety, Quality

Assurance, and Laboratory

Army Regulation AR 40–905 Veterinary Health Services

Army Regulation AR 30–22 The Army Food Program

Air Force Instruction 48–116 Food Safety Program

French Regulation/Law --NA-- French Law/Regulation

1.6.25 Environmental Compliance: Non-Applicable

1.6.25.1 Environmental Compliance Plan and Program: Non-Applicable

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Point of Contact (POC) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the

Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week – 7 Days a week.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

LSA Living Support Area

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

POP Period of Performance

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: The Government will provide a covered facility with power.

3.2 Facilities: Requesting to tent support for dinning facility in contract Sainte Mere Eglise, France.

3.3 Utilities: The Government will provide electrical power for use at Sainte Mere Eglise, France. The Contractor shall instruct employees in utilities conservation practices IAW AR 420-

1. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: Non-Applicable

3.5 Materials: Non-Applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Non-Applicable.

4.3 Materials: The Contractor shall provide all materials as identified in Part 5 below. If the material is not specifically mentioned herein, then it should be assumed the contractor is to provide the material if it is necessary to satisfy the intent of the contract.

4.4 Equipment: The Contractor shall furnish all equipment, supplies, food, management supervision, and labor to provide food services for the Life Support Activity (LSA) and also all eating utensils, cups, plates, and napkins. All food services shall be provided in accordance with host nation practices and laws and in accordance with the conditions set forth in this PWS. Food waste must be disposed of properly and removed daily. The Government will provide a suitable area (including electricity) for preparing and serving meals. The Government provided area will not include any kitchen equipment or other food preparation equipment. The Contractor shall provide all equipment to prepare and serve the food. The contractor will be responsible for the evacuation and the storage of grey water in accordance with French and local law.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The contractor shall provide services for Catered Meals which shall be prepared in accordance with American Cuisine and regulations and laws referenced in paragraph

1.6.24.1. The first delivered meal will be dinner on 29 May 2017 and the final meal will be a breakfast meal on 07 June 2017.

5.2 Recurring Services: The contractor shall provide the following:

5.2.1. The Contractor shall provide food catering services for dinner starting 29 May thru 07

June 2017 at Sainte Mere Eglise, France.

5.2.1.1. The Contractor shall furnish all equipment, supplies, food, management supervision, and labor to provide food services for the Life Support Activity and also all eating utensils, cups, plates, and napkins. All food services shall be provided in accordance with host nation practices and laws and in accordance with the conditions set forth in this PWS. Food waste must be disposed of properly and removed daily. The Government will provide a suitable area (including electricity) for preparing and serving meals. The Government-provided area will not include any kitchen equipment or other food preparation equipment. The Contractor shall provide all equipment to prepare, re-heat, and serve the food.

5.2.1.2. The Contractor shall be able to cater food services to accommodate U.S. military and government employees for breakfast and dinner for the period specified in paragraph 5.2.1 of this document. Headcounts will be performed by the Government; however, an estimated number of meals are provided in tables found under paragraphs 5.2.3.3 and 5.2.3.4 below. Menus to be served will be posted one day in advance of service. The Contractor shall provide cold beverages with each meal. In addition, the Contractor shall provide the means to chill

Government-furnished water bottles for use by soldiers; power will be available if needed. The

Contractor shall keep the chilled water bottles in the dining facility for easy access by soldiers.

The contractor shall not use ice to chill the bottle of water. The POC will provide a projected head count to the contractor daily 24 hours prior to next scheduled meal for the propose of adjusting the next day projection number of meals.

5.2.1.3. The Contractor shall transport hot foods to the LSA in protected/insulated containers capable of maintaining temperatures above 140F/60C for up to three (3) hours from time of production. Cold food shall be transported to the LSA below 40F/4.4C and maintain for up to three (3) hours.

5.2.2. Vet Inspections. Military VET Inspection will be conducted at all food production facilities. Ruminant meat product shall come from US Army Vet approved Source.

Establishments will be audited on food risk, food preparation, facility and equipment, water portability, cleaning and sanitizing, pest control, employee practices and health, and food defense. Note: Ruminant meat products originating from countries/areas affected with Bovine

Spongiform Encephalopathy (BSE) are prohibited from procurement and use:

http://www.aphis.usda.gov/import_export/animals/animal_import/animal_imports_bse.shtml.

As part of the proposal all offers shall complete and submit a PRE AUDIT QUESTIONNAIRE, provided by the US Government.

5.2.3 Preparation of meals shall include soups, salads, gravies, sauces, vegetables, meat, fish, pork, beef, poultry, puddings, gelatins and other foods constituting a complete meal. Baked goods shall include, but are not limited to, preparation of breads, rolls, quick breads, pies, cakes, pastries, icings, sauces, and glazes. A table reflecting estimated time required for cleaning and a general outline is show in paragraph 5.2.3.3. Raw fruits and vegetables will be thoroughly washed/ disinfected prior to processing. No left-over’s will be utilized for future meals.

5.2.3.1 Breakfast: Contract personnel are to prepare: 2 (two) assorted fruit juices; 2 (two) assorted fresh fruits; hot and dry cereal; 2 (two) meat items – a choice of bacon, sausage, ham or cream beef; assorted omelets and eggs; pancakes and French toast; fresh breakfast pastry; hash brown potatoes; toast; butter/margarine; coffee; tea; milk (pasteurized); and condiments. Hot biscuits, rolls or muffins are also to be served.

5.2.3.2 Dinner: Contract personnel are to prepare 2 (two) meat entrees with appropriate sauces or gravies; 2 (two) starches, e.g. potatoes, noodles, or rice, etc.; 2 (two) cooked vegetables; salad bar or a minimum of 4 (four) salad options (not including short order items) - a choice of e.g., lettuce, tomato slice, onion slice); 4 (four) assorted desserts - 2 (two) of which shall be pie, cake or pastry items and 2 (two) of which shall be fitness oriented – a choice of e.g., chilled fruit, gelatin or yogurt; 3 (three) assorted breads/rolls – a choice of white, wheat, rye, whole grain, garlic; butter/margarine; assorted cold drinks; carbonated beverages; coffee; tea; milk

(pasteurized); Soup shall be offered daily for the dinner meal. Cakes, pies, and pastries shall be varied.

5.2.3.3. Coffee/Snack Bar: contractor shall ensure that fresh coffee with sugar, milk and cups are available between 0800 AM and 0700 PM.

5.2.3.3 MEAL SCHEDULE:

LSA’s Breakfast Dinner

Estimated Number of Meals Served

(Total) + /- 2,700 +/- 1,500

Estimated Time for Cleaning Daily

(Clean as you go concept) 1 hour 1 hour

Serving Times: 29 May - 07 June 2017

(allow for 24 hours prior coordination for any changes)

0600-0800 1700-1900 http://www.aphis.usda.gov/import_export/animals/animal_import/animal_imports_bse.shtml

5.2.3.4 ANTICIPATED DAILY FOOD SCHEDULE

Date 29-

May-17

30-May-

31-May-

01-Jun-

02-Jun-

03-Jun-

04-Jun-17 05-Jun-

06-Jun-17 07-Jun-

Day Mon Tue Wed Thur Fri Sat Sun Mon Tue Wed

Estimated number of meals

B:NO

REQ

D: 250

B: 300

D: NO

REQ

B: 300

D: 250

B: 300

D: 150

B: 300

D: NO

REQ

B: 300

D: 200

B: 300

D: 150

B: 300

D: 250

B: 300

D: 250

B: 300

D: NO

REQ

The Government POC will provide the final head count to the Contractor within 48 hours of meal servicing. All head counts include a projected deviation above or below 10%.

5.2.4 Employee Uniforms: Contractor personnel shall present a neat appearance and shall be easily recognized. Employees shall wear contractor-furnished uniforms and aprons when on duty. Aprons will not be worn outside, nor to the latrine facilities, or on smoke breaks.

Employees shall wear socks or hose as appropriate. It shall be prohibited for open toe shoes, sandals, shoes with high platforms, spiked heels, or heels higher than two inches and shall not be worn.

5.2.4.1 Hair and Hair Restraints: All personnel entering or working in food preparation or service areas shall wear hairnets or other effective hair restraints. Personnel with facial hair that cannot be adequately restrained shall be prohibited from food service operations. All hair restraints shall be kept clean.

5.2.4.2. Identification Badges: All Contractor personnel shall wear furnished identification badges (employer badges) on their person at all times while in the service.

5.2.4.3. Jewelry: With the exception of wedding bands, food service personnel shall not wear jewelry, including wristwatches, while preparing or handling food. The wearing of medical alert bracelets or necklaces is authorized.

5.2.4.4 Personal Hygiene: Contractor personnel shall:

Wash their hands thoroughly after each absence from their workstation and at any other time the hands may have been soiled or contaminated, specifically: after returning from the latrine or smoking areas and before handling clean utensils or equipment or starting food preparation, prior to donning food service gloves, and between handling of raw and cooked or other ready to eat foods. Note: Single use gloves will be used for only one task.

a. Maintain and keep fingernails clean.

b. Do not use tobacco in any form, except during break periods in designated areas.

5.2.5. Conduct of Employees: The Contractor shall be responsible for the performance and conduct of all personnel employed under this contract. The Contractor shall prohibit employees from performing work under this contract while under the influence of alcohol, drugs, and other incapacitating agents. Contractor personnel shall abide by all security regulations of the installation and shall be subject to such checks as may be deemed necessary. No verbal or physical abuse will be tolerated while on duty.

5.2.5.1 Use of Alcoholic Beverages/Drugs: The use of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove and replace employees who are under the influence of alcohol or drugs to make sure that food service is not disrupted.

5.2.6 Health Examinations: Personnel with evidence of communicable disease, infected wounds, open sores, or acute respiratory infection, shall be referred to a doctor to receive written clearance before working to the DFAC. Personnel with a health problem(s) shall not be permitted to work in any capacity where there is likelihood of food or food contact surface contamination with pathogenic organisms, or transmitting disease agents to others. Personnel relieved of duty due to illness must have medical clearance from a physician before working to the DFAC.

5.2.7 Contractor Personnel Meals: The Government will not be charged or held responsible for any contractor provided meals that are consumed by contractor employees.

5.2.8 Emergency Medical Treatment: Government furnished medical service is not available to contractor personnel except to save life, limb, or eyesight.

5.2.9 The Contractor shall progressively prepare (small batch preparation) items to insure freshness and optimum flavor, color, texture, and nutritive value. Hot food items to be offered throughout the serving period shall not be prepared in large batches and held for the duration of the meal.

5.2.10 Contractor personnel will comply with the military standards for dining facility operations. This includes but is not limited to, food preparation, storage and receipt, sanitation, maintenance of equipment, and training.

5.2.11 Equipment Cleaning and Sanitizing: The Contractor shall clean and sanitize all dining facility equipment. Equipment and food-contact surfaces shall be cleaned and sanitized between uses to prevent cross-contamination. Non-food contact surfaces of equipment, to include door gaskets, shall be cleaned as often as necessary to eliminate accumulation of dust, dirt, grease, food particles, and other debris. Equipment damaged intentionally by contractor employees, shall be the responsibility of the contractor to return the equipment to the condition prior to the damage.

5.2.11.1 Definition of Clean and Sanitized: For the purpose of this PWS, the following definition will be applied by the Government to measure performance. Properly cleaned equipment shall be free of dirt, grease, rust, food, food particles, scum and foreign matter.

Properly sanitized food contact surfaces have been treated using either heat or sanitizing chemicals; (chemical test stripes shall be available and used) which reduces bacterial count to a safe level without leaving toxic residue in accordance with all local environmental laws and regulations.

5.2.12 The Contractor shall be held responsible for all subsistence delivered to the dining facility. All conveyances will be locked or sealed during transit and secured while in storage or at rest. All items shall be placed in proper storage (refrigerated vs. dry storage) or use areas upon receipt. Containers and bulk food shall be stored a minimum of 15 cm above the floor on dunnage racks or shelves. Food shall not be stored in the same area(s) as non-food items; e.g., chemicals, cleaning products and insecticides. Items shall not be stored under exposed or unprotected sprinkler heads.

5.3 On-Demand Services: Non-Applicable.

5.4 Functional Areas: Non-Applicable.

5.5 Task Heading: Non-Applicable.

5.6 Contractor Manpower Reporting Application (CMRA): The contractor shall ensure

ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site.

The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each

Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air

Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool). While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the POC when the basic contract record has been established in the appropriate eCMRA tool.

eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/

Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil http://www.ecmra.mil/ http://www.ecmra.mil/ mailto:dodcmra@pentagon.af.mil

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The contractor shall ensure applicable publications are followed as defined in Section 6.1 below.

6.1 Contractor Adherence: The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures and according to the following:

Veterinary/Medical Food Safety, Quality

Assurance, and Laboratory

Army Regulation AR 40–905 Veterinary Health Services

Army Regulation AR 30–22 The Army Food Program

Air Force

Instruction 48–116

Food Safety Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary.

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE STANDARD

PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

1) PWS Part 1 Section 1.6 Management and Administration Contractor shall comply with PWS provisions relating to Management and Administration operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

2) PWS Part 1 Section 1.6 Management and Administration Contractor shall comply with PWS provisions relating to Management and Administration processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

3) PWS Part 3 Government Furnished Item and Services Contractor shall comply with PWS provisions relating to Government Furnished Item and Services operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

4) PWS Part 3 Government Furnished Items and Services Contractor shall comply with PWS provisions relating to Government Furnished Items and Services processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

5) PWS Part 4 Contractor Furnished Items and Services Contractor shall comply with PWS provisions relating to Contractor Furnished Items and Services operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

6) PWS Part 4 Contractor Furnished Items and Services Contractor shall comply with PWS provisions relating to Contractor Furnished Items and Services processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

7) PWS Part 5 Specific Tasks Contractor shall comply with PWS provisions relating to Specific Tasks operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

8) PWS Part 5 Specific Tasks Contractor shall comply with PWS provisions relating to Specific Tasks processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

9) PWS Part 6 Applicable Publications Contractor shall comply with PWS provisions relating to Applicable Publications operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

10) PWS Part 6 Applicable Publications Contractor shall comply with PWS provisions relating to Applicable Publications processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

11) PWS Part 7 Technical Exhibit Listing Contractor shall comply with PWS provisions relating to Technical Exhibit Listing operations.

One time POC inspection checklist Pass / Fail criteria.

>95 Percent Compliant Rate

100% Inspection

12) PWS Part 7 Technical Exhibit Listing Contractor shall comply with PWS provisions relating to Technical Exhibit Listing processes.

Surveillance Process Audits

Safety/Environmental Discrepancies < 1 Technical Discrepancies

Random Sampling

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

QCP The QCP is to be is to be delivered, within 24 hours before the first meal is served.

One (1) copy shall be provided to the

POC at the site.

Electronic format shall be acceptable

(i.e. PDF, DOCX, etc.)

-- CW2 Dwayne devane, Dwayne.e.Devane.m il@ mail.mil

-- Site POC

Daily Menu Daily- preceding the day before the meal day.

One (1) copy shall be provided to the

POC at this site.

Electronic format shall be acceptable

(i.e. PDF, DOCX, etc.)

-- CW2 Dwayne

Devane, dwayne.e.devane.mil

@ mail.mil mailto:Dwayne.e.Devane.mil@%20mail.mil mailto:Dwayne.e.Devane.mil@%20mail.mil