W912PA20R00020001 - Attachment I - Performance Work Statement 032520.pdf

409th CSB Ver 5 20180730

PERFORMANCE WORK STATEMENT (PWS)

Belgian Guard Services

01 May 2020

Part 1

General Information

The intention of this contract is to obtain Belgian armed guards services at United States Army Garrison (USAG) Benelux for

Chièvres Air Base, USAG Benelux-Brussels, USAG Benelux-Brussels-Sterrebeek Annex (including both the SHAPE

Brussels’ Health Clinic and the Brussels American School) and Zutendaal Army Preposition Stocks (APS-2).

1 General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide armed security personnel.

Personnel employed under this contract may be used to provide static installation access control, roving security patrols, dog teams, intrusion detection system monitoring, pass and badge control, static personal security, or any other security related function associated with the protection of U.S. Government installations, materials, property, and personnel. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The US Government requires the contractor to provide armed security services to ensure compliance with

DOD, and U.S. Army mandates for physical security on Army installations in Belgium. Only registered licensed company can provide armed guard services in Belgium.

1.3 Scope: The Contractor shall provide non-personal armed security services specified by this PWS, the Attachments and the Special Guard Orders throughout Belgium. The Contractor shall provide all personnel, equipment, and supplies unless identified as Government-furnished. This PWS, workload data, and special guard orders set forth the overall duties, guard post locations, the general operating hours at each post, the number (where mandated) and types of services, the specific equipment and facilities to be provided by the Contractor.

1.4 Objectives: Applying the instructions provided at each specific post, the contractor shall ensure only properly vetted persons are permitted access unescorted to U.S. Government installations and facilities. The contractor shall apply the instructions found at each specific post for allowing access for those persons who will be escorted on to the U.S. Government installations/facilities by those persons who are authorized to escort guests. In the instance of non-access control functions, the contractor shall apply the instructions provided at those posts which protect U.S. Government property, facilities, installations, and persons from acts of theft, sabotage, damage, trespassing, and pilferage.

1.5 Period of Performance: 01 August 2020 thru 31 July 2025. The period of performance shall be for a five-yer period as follows:

• Year I 01 August 2020 – 31 July 2021

• Year II 01 August 2021 – 31 July 2022

• Year III 01 August 2022 – 31 July 2023

• Year IV 01 August 2023 – 31 July 2024

• Year V 01 August 2024 – 31 July 2025

1.5.1 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 60 calendar days phase in/ phase out period.

During this period the new contractor shall gradually assume the responsibilities of the incumbent contractor, in an orderly manner. The new contractor may assume responsibilities either by installation or by garrison in a phased manner. The transition period is not designed for the new contractor to “shadow” or follow the incumbent contractor to observe how the incumbent contractor executes the work, and then create a plan to accomplish the mission based on observing the incumbent contractor. The transition period will be to ensure an orderly transition between contractors, and ensure a constant level of security at all installations. The two contractors shall cooperate to the extent necessary to maintain security, and to ensure the safety of all guards providing security services.

In case the contract is awarded to a competitor, other than the incumbent, the incumbent shall within 60 calendar days after contract award provide to the successor firm any information necessary to ensure a smooth transition of contract responsibilities and to allow the new contractor to fulfill its responsibilities in accordance with any potentially applicable Belgian labor law.

This information shall include, but is not limited to: Workforce structure for this contract, employee compensation plans, and existing shop agreements.

1.5.2 Mobilization Plan: The contractors accepted moblization plan is summarized below:

A+0– Award Date, full transition begins

A+4 – Pre-performance Conference

A+7 – AM meeting to discuss new requirements

A+11 – Site Instructor meeting

A+15 – Required to be staffed at 50%

A+30 – Prepared to begin services, without radio upgrades

A+30 – Weapon certification of all future guards

A+30 – Provide detailed CV of all Key personnel

A+30 – Required to be staffed at 100%

A+45 – Submit Quality Control Plan to KO and COR for review and acceptance

A+60 – Prepared to begin performance with radio upgrades

1.6 General Information: All reports, forms, and correspondence required by this PWS and generated by the contractor shall be prepared in the English language. Reports, forms and correspondence shall be clear, concise, accurate, and in the proper format.

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid throughout the contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

A QCP shall be submitted to the KO through the Contracting Officer’s Representative (COR) for review and acceptance within

45 calendar days after date of contract award. After acceptance of the QCP, the Contractor shall receive the KO’s acceptance in writing. Any changes to the accepted QCP will be required to be resubmitted for acceptance within five (5) calendar days.

CDRL #01 – Quality Control Plan

1.6.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order.

1.6.1.2 The Contractor shall bring identified issues or potential problems that might affect future performance to the attention of the COR as soon as possible. Verbal reports will be followed up by written reports within five (5) calendar days.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. The contractor is required to perform services on U.S. holidays.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January

Presidents Day 3rd Monday in February Memorial Day last Monday in May

Independence Day July 4th Labor Day 1st Monday in September

Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st Easter Monday Varies

Labor Day May 1st Ascension Day Varies

Bank Holiday Varies Whit Monday Varies

National Independence Day July 21st Assumption August 15th

All Saints’ Day November 1st Armistice Day November 11th

Dynasty Day Varies Christmas Day December 25th

Boxing Day December 26th

1.6.4 Operating Hours: The Contractor is responsible for conducting business 24/7. Exceptions to operating hours vary at locations based on operational requirements, and are annotated in Section 5.2 and Attachment 1 – Workload Data and special guard orders. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when Government facilities are not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Government facility office hours, facility operating hours and the Contractor support hour requirements often differ due to 24/7 services requirements.

1.6.4.1 Government Facility Office Hours: The Government facility office hours are 08:00 to 17:00, and from Monday through Friday except U.S. and Belgian Holidays identified in paragraph 1.6.3.1 & 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.2 Government Facility Operating Hours: Reserved

1.6.4.3 Contractor Support Hours: Reserved

1.6.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work to include location, guard’s position and timeline. The Contractor’s proposed Work Plan shall be submitted to the COR for review within 10 days prior the new shift.

CDRL # 22: Contractor Work Plan

1.6.5 Training Holidays: Reserved

1.6.6 Place of Performance: The work to be performed under this contract will be performed at locations listed below and further detailed in Section 5.2 and Attachment 1. The workload data will provide detail on the individual posts to be staffed.

The workload data provided is meant to offer insight into the workload associated with each US Army Garrison.

a. USAG Benelux, Chievres Air Base located at Rue du 7eme Wing, B7950, Chievres, (Section 5.2.1.2).

b. USAG Benelux, Chievres Daumerie Caserne located at Grand’Rue 58, B7950, Chievres, (Section 5.2.2.2)

c. USAG Benelux-Brussels, located at 54, Europalaan, B1932, Sint-Stevens Woluwe, (Section 5.2.3.2).

d. USAG Benelux-Brussels-Sterrebeek Annex located at 12, Kennedylaan, B1933, Sterrebeek, (Section 5.2.4.2).

e. USAG Benelux Zutendaal APS-2 located at Leutsestraat, B3690, Zutendaal, (Section 5.2.5.2).

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: Contractor personnel performing work under this contract must be qualified, in accordance with

Belgian Law of 02 October 2017 and Collective Labor Agreement of the Committee 317 as determined by contractor and shall have no less than one (1) year of armed civilian guard experience.

1.7.2 Personnel Security Clearance Requirement: Contractor personnel performing work under this contract must have a valid NATO Security Clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. Contractor shall provide copies to the Contracting Officer Representative (COR) upon request. At a minimum, the level of security will be SECRET.

a. The Contractor shall provide all necessary documentation certifying all guards fully comply with Belgian Law. As a minimum this documentation shall consist of the following:

Valid National ID card

Good conduct certificate (less than 3 months old)

Valid Ministry badge

Valid NATO clearance

b. The contractor will be responsible to only employ personnel who have current Belgian certifications which document actual compliance with Belgian law to carry arms as provided in this contract (Belgian Penal Code, Book II, Section IV, Articles

416 & 417).

CDRL #02 – Security Clearance Requirements

1.7.3 Installation Access:

a. Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16, the regulation takes precedent.

b. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control.

The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with

Installation Access Control System (IACS) processing requirements.

c. Upon the termination of employment or termination/cancellation of this contract, the Contractor shall collect the installation access passes. The Contractor shall collect the installation access passes the same day employment of an individual has expired/terminated, and shall return them to the issuing office within three (3) workdays.

d. AE Reg 190-16 can be found on the following website: https://media.defense.gov/2017/Apr/27/2001921546/-1/-

1/0/AER190-16.pdf.

e. The contractor shall contact the COR for the responsible Organizational Sponsor & Installation Access Control

Office for each garrison.

1.7.3.1 The Contractor shall provide the COR, an initial installation pass log within 3 working days after contract award. A complete roster and subsequent amendments thereto of all guards and project manager giving full names, addresses, telephone numbers, date and place of birth, and ID Card numbers. The log shall be updated as employees are added or removed. The updated installation pass log shall be current and available at any time upon request by the Government and submitted to the

COR within one (1) working day after any changes to the log.

1.7.4 Background Checks: The Contractor shall follow these instructions for completing background checks for all persons working on this contract.

a. Police Good Conduct Certificates (PGCC). IAW AE Regulation 190-16, paragraph 20 (e). the Contractor shall provide the original copy of the PGCC to the COR for review prior to an employee working under this contract. After COR review the contractor shall maintain the original PGCC. The PGCC must be received prior to a person working under this contract. If the PGCC contains derogatory information, the U.S. Government will determine if the individual may be employed under this contract. The PGCC for all contract employees shall be renewed annually (every 12 months) thereafter, for the duration of this contract. The initial PGCC and verification shall not be older than 90 days from contract award date or contract employee start date. The Contractor shall furnish the COR a roster with the names of all contract employees at the pre-performance conference. The roster shall include the date or prospective date of the employee’s entry into employment, the date that the PGCC was furnished to the COR the employee’s position, and qualifications of each employee (training received, etc.). The roster shall be updated upon any employee transfer and a copy of the revised roster furnished to the COR.

CDRL # 21: Background Checks

b. For persons employed under the NATO Status of Forces Agreement (DoD Civilian/U.S. military family members) an AE Form 190-45D must be provided to the COR indicating no criminal record, or evidence of past drug or alcohol abuse is required in lieu of the PGCC.

c. Special Checks. If more specific checks are required, they will be identified and the procedures outlined in the

Special Guard Orders or as an attachment hereto. The Contractor shall provide a copy of work and residence permit for any foreign national to the COR for nationality verification prior to beginning duties under this contract.

1.7.4.1 Local Nationals and Third Country Nationals: See para 1.7.4 as background check applies to both Local Nationals and Third Country Nationals.

1.7.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for

Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the

Army Physical Security Program (AR 190-13).

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the COR or SCOR. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR or SCOR, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The

Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the

Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the

COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of

Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The following personnel are considered key personnel by the Government:

CDRL # 03: Key Personnel Roster

The Project Manager (PM), the Area Managers (AM) and the Site Managers (SM). All Key Personnel shall be proficient in

English, and in the host nation language, be well versed with the requirements of this contract, and be familiar with applicable

U.S. military regulations and host nation laws. A Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the COR no later than 5 days after contract award and should demonstrate a minimum of ten (10) years’ experience in this career field.

a. Project Manager: The Project Manager shall be the central point of contact with the Contracting Officer, COR and

SCORs. The Project Manager and Area Managers shall be responsible for the overall management and have full authority to act for the Contractor on all matters relating to daily operations of this contract and should demonstrate a minimum of ten (10) years’ experience in this career field.

The name of this person and any alternates who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The Project Manager or alternate shall be available between 0800 – 1700, Monday thru

Friday except Federal holidays or host nation holidays. The Project Manager or alternate shall have full authority to act for the

Contractor on all contract matters relating to daily operation of this contract. The Project Manager shall have the necessary security or law enforcement administration experience in the armed forces, civilian police, or commercial security agencies to successfully perform this requirement. The Project Manager is responsible for effectively managing the security operations described within this PWS.

b. Area Manager. The Contractor shall provide persons to serve as Area Managers for this contract. Area Managers shall be responsible for contractor performance at one or more Garrisons and their associated installations. This Area Manager shall be the point of contact for Site CORs. Area Managers shall have the necessary security or law enforcement administration experience in the armed forces, civilian police, or commercial security agencies to successfully perform this requirement. The

Area Managers are responsible for effectively managing the security operations described within this PWS and should demonstrate a minimum of ten (10) years’ experience in this career field.

c. Site Manager: The Contractor shall provide persons to serve as Site Managers for this contract. Site Managers shall be assigned at the installation(s) level when they are geographically separated across a Garrison or to the Garrison level when installations are in close proximity of each other; and shall be responsible for contractor performance within its site(s).

At a minimum, the contractor will assign at least one Site Manager to the following three 3 installation(s): One (1) SM at

USAG Benelux, Chievres; one (1) SM at USAG Benelux-Brussels and one (1) SM at USAG Benelux Zutendaal APS-2. The

Site Manager shall be an additional point of contact for Site CORs. Site Managers shall have the necessary security, or law enforcement administration experience in the armed forces, civilian police, or commercial security agencies to successfully perform this requirement. The Site Managers are responsible for effectively managing the security operations described within this PWS. Site Managers shall be available either onsite or by radio/telephone at all times. During normal duty hours the Site

Manager shall respond within thirty (30) minutes after notification to discuss problem areas. After duty hours the Site Manager will respond within two hours. The Site Manager will also have e-mail capability in the office and should demonstrate a minimum of ten (10) years’ experience in this career field.

1.12 Special Qualifications:

1.12.1 Language. All contractor employees shall be able to communicate in English and the host nation language, depending on site location, to the degree that they understand oral and written communications and express themselves in matters pertaining to their work (i.e. reporting of emergency situations) in person or by telephone/radio communications, to their management, the COR, and military authorities. Additionally the employees shall be able to provide clear communications to the customer at the point of service.

1.12.2 Medical Requirements. Contract employees, excluding the Project Manager, shall provide a “Doctor’s Statement”, signed & dated by their Physician (in both French or Flemish), that states the employee can take the Physical Agility Test

(PAT), is free of any communicable disease; is in good general health without physical or mental defects or abnormalities that would interfere with the performance of contractual duties; possesses binocular vision (i.e. see in both eyes) correctable to

20/30; is free of color blindness; is capable of hearing ordinary conversation at 15 feet (4.5m) with either ear, without the benefit of a hearing aid. The “Doctor’s Statement” shall also state whether the employee will be medically capable of performing duties wearing a protective vest IAW paragraph 4.4.21.2 of the PWS. The contractor shall maintain these Doctor’s statements on file for the duration of the CSG’s employment.

CDRL #04 – Doctor’s Statement

1.12.3 Supervisors. Persons performing supervisory duties under this contract must be qualified and trained to perform access control duties and shall possess all required certifications to do so. Supervisors shall have the necessary experience in security, law enforcement administration in the Armed Forces, civilian police or commercial security agencies to successful perform this requirement.

1.12.4 Supervisors and Guards shall be licensed with a valid Belgian Weapons permit for employment under this contract.

Employees shall be proficient in English. If an employee is found to lack the required English language proficiency skills, the

Contractor shall be required to replace the individual.

1.12.5 Instructor Certification/Qualifications. The Contractor shall ensure that all employees complete all initial, annual, quarterly, and other refresher proficiency training required by the PWS. All firearms proficiency training and weapons live fire training will be conducted by weapons instructors authorized and certified in accordance with Belgian legal requirements.

Weapons training/qualification shall be conducted by instructors certified by the Belgian authorities. A certified Red Cross training instructor shall teach first aid/CPR/Emergency Casualty Care (ECC) training. The training credentials and certification of each instructor shall be provided for review upon request by the COR or SCOR. The Contractor shall assign a sufficient number of trainers to support each Area Manager based on the number of employees assigned to the area.

1.12.6 The contractor will be ISO-9001 certified.

1.13 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel identification shall be easily identifiable through the display of badges IAW AER 27-715 Contractor Identification and Belgian Laws.

a. The Contractor shall furnish standard security guard uniforms as appropriate for use by security guards in the host nation. The uniform shall be worn by all contract personnel while on duty. The uniform shall support a cloth or metal insignia displaying the Contractor furnished badge. The uniform shall not match any other uniformed activity such as the host nation police, firemen, military, or U.S. military, so that contract personnel cannot be confused with those other uniformed activities, as required by appropriate host nation laws. Appropriate shoes or boots (both with firm sole and heel) shall be worn.

Sport/casual shoes are not authorized. The Contractor shall provide reflective vests for all security guards, which conform to host nation standards. CORs will provide instructions for wearing the vests at each garrison. The Contractor shall provide uniform clothing and footwear for use during inclement weather. All uniforms shall be “identical”, including seasonal clothing, except for items that identify rank or position. All employees on duty shall wear uniform seasonal clothing and shoes, and carry identical equipment.

b. Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of “Ministry badges “. The Contractor shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, their functions, a recent color photograph of the employee and the kind of weapon they are authorized to carry. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces.

1.14 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15 Required Training: The Contractor shall develop and maintain an overall training record for each employee. The record shall address the subjects listed below and indicate the date that the employee received the training. The contractor shall ensure currency of training for all employees. A copy of the training record shall be provided to the U.S. government upon request.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local trainer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the local trainer. Verification of the training shall be provided to the COR within 3 working days after completion of the training. All below training will be provided at the contractor expense.

1.15.1 Anti-Terrorism (AT) Level I Training:

a. Within 60 calendar days after contract start date or 60 calendar days after employment of new personnel the

Contractor’s employees, and all subcontractor employees, shall complete AT Level I Awareness Training, whichever applies.

All contractor employees will complete this training annually. The Contractor shall maintain records of completion for each affected contractor employee and subcontractor employee, and provide such evidence to the COR or ALTERNATE CORwithin

10 calendar days after employees complete training. AT Level I awareness training is available at https://jkodirect.jten.mil.

The average time to complete this training is two (2) hours.

https://jkodirect.jten.mil/

CDRL #05 – AT Level I Training Completion

b. If training cannot be conducted via the website, the Contractor shall coordinate with the COR who will coordinate certification training for the contractor’s trainer(s) to attend the Antiterrorism Officer’s Basic Course. Training will be provided at contractor expense. AT certified instructors shall provide AT training in the host nation language using training materials from the U.S. Government. Verification of the training shall be provided to the COR or ALTERNATE CORwithin 10 calendar days after completion of the training. A classroom attendance roster, signed by the certified AT instructor shall serve as verification.

c. If the incumbent is not awarded this contract, and the new contractor opts to provide training in French or Flemish, then the contractor shall have 120 days to create the AT training materials, and shall have a commensurate amount of time to provide the initial AT Level I training, the AT Level I training cannot be provided until instructors are certified, and they have compiled the training materials.

1.15.2 Operational Security (OPSEC) Training:

a. All Contractor employees shall complete Level I OPSEC training within ninety (90) working days of employment under this contract. Verification of the training shall be provided to the COR within five (5) working days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. The average time to complete this training is one (1) hour.

CDRL #06 – Operational Security (OPSEC) Training

b. If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the classroom training shall be provided to the COR within five (5) working days after completion of the training.

1.15.3 iWATCH Training: The contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR, local military police, or local military intelligence detachment. This training shall be completed within 60 calendar days after the contract is awarded or within 60 calendar days after new employees commence contract performance, with the results reported to the COR within 5 calendar days after the training is completed. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices /iwatchprogram/default.aspx. The average time to complete this training is one (1) hour.

CDRL #07 – iWATCH Training

1.15.4 Information Assurance (IA) Training:

a. Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Information Assurance Training, within thirty (30) calendar days of employment.

Training is available at https://ia.signal.army.mil/DoDIAA/default.asp. All Contractor personnel and subcontractor personnel performing services under this contract with access to a Government information system shall be registered in the Army

Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Contractor personnel shall complete refresher training every twelve (12) months. Additionally personnel must annually sign an acceptable use policy (AUP). Verification of the training shall be provided to the COR within five (5) working days after completion of the training. The average time to complete this training is two (2) hours

CDRL #08 – Information Assurance Training

b. The Contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this contract. The Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. Neither the Contractor nor any of its contract service providers shall disclose or http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices%20/iwatchprogram/default.aspx cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

1.15.5 Physical Agility Test: The contractor shall administer an initial, and an annual physical agility test (PAT) IAW AR

190-56 to all persons performing security functions under this contract. Excluded from this test are the key personnel listed in paragraph 1.11 (a). Tasks, conditions, and standards are in Attachment #1.

1.15.5.1 Definitions:

a. Initial physical agility test (PAT). A test administered, and successfully completed during the individual’s initial training period.

b. Annual physical agility test. A test administered and successfully completed at the individual’s work site. This annual test is conducted during the quarter which the contractor shall identify in their contract proposal to the U.S. Government.

1.15.5.2 Procedures:

a. During the initial training, the individual must successfully complete the PAT. Given the nature and timing of initial training, and the normal work cycle at any work site, the individual may arrive on site before, after, or concurrent to the time his/her work cohort takes the annual PAT. If an individual arrives at the work site within 45 calendar days of successfully completing the initial PAT, he/she shall be exempt from testing with his/her cohort until the next annual PAT. The intent is for the individual to complete the annual PAT with his/her work cohort within one year of joining that group. The individual shall provide the employer their physician’s statement BEFORE taking the PAT. This statement shall unequivocally state that this individual is cleared to take the PAT.

b. Generally a site will conduct the PAT within a given quarter, as the contractor designated to the USG. Given the nature of operations at any site/garrison, the contractor shall coordinate with the USG to schedule the actual date and time for these events.

In those instances where the operational necessity predicates a schedule change to accomplish the annual PAT outside the time which the contractor established for testing, the contractor shall coordinate with the SCOR, COR, and KO for approval to reschedule the event.

c. When an individual fails to successfully complete the annual PAT, the following procedures shall apply.

(1) The individual shall have two more attempts to pass the PAT. After each failed test, the individual shall be tested in all three events. IAW AR 190-56 the individual shall have 90 calendar days to successfully complete the two attempts.

(2) No individual shall be precluded from working under the provisions of this contract during these two attempts. If the individual fails to pass the third test, the contractor shall remove the individual from the contract. If the individual fails to complete the PAT within the allotted time, the contractor shall remove the individual from the contract.

(3) If the individual fails to successfully complete the PAT, in the time allotted, the contractor shall remove the individual from the contract.

d. In those instances where an individual is unable to take the PAT due to a temporary medical restriction as outlined in AR 190-56 Appendix D, the following procedures shall apply.

(1) The individual shall have 90 calendar days to pass the PAT after a physician clears him/her both to return to full duty and to take the PAT. Although there is no restriction on the number of attempts for the individual to pass the PAT, the contractor shall coordinate with the COR to schedule the PAT for the individual; scheduling the event will be based upon the operational requirements for the COR. If the individual fails to pass the PAT within the 90 days, the contractor shall remove the individual from the contract. There will be only ONE 90 day period during which the individual shall pass the PAT.

e. If a physician assesses an individual who has a permanent medical disability, to be able to perform both essential job functions and life functions (see AR 190-56 Appendix C), but must perform an alternate PAT event, then the following shall apply only for those individuals who have completed initial training to include the PAT. The alternate PAT event shall not apply for the initial entry PAT.

(1) The individual shall provide a physician’s statement which states that he/she can complete both the essential job functions and life functions. The statement shall also indicate that this individual is restricted from performing the 1 km run, but may complete the alternate event. The contractor shall provide the employee the required form for the physician to complete.

(2) The alternate event for the 1 km run will be a 3.2 km walk, which shall be completed in 32 minutes. The conditions and standards for this alternate event shall conform to those of the 1 km run, as stipulated in Attachment #1.

1.16 Removal of Contractor Employees: The Contractor shall immediately remove employees from performing under this contract for the following reasons which impact safety and security on U.S. government property:

a. Deliberate falsification, misrepresentation or omission of significant facts or information on the application for employment, alien personal history statement, or any other employment documents produced or signed by the individual.

b. Criminal, infamous, dishonest, immoral, or disgraceful conduct, and any abuse of intoxicant or unlawful drugs.

c. Mental illness of a nature that causes a deficiency in the employee’s judgment or reliability which is confirmed by a licensed mental health provider.

d. Any behavior, activity, or association that tends to show that the employee is not reliable or trustworthy. This factor also applies to conduct in all previous employment.

e. Substandard performance of duty, to include not fulfilling training standards found in this PWS.

f. Violation of security and safety requirements.

g. Displaying a lack of respect or cooperation with US Government officials, or individuals entering/exiting installations, to include the Contracting Officer’s Representative (COR), or Alternate COR.

1.16.1 The Government reserves the right to immediately remove from working on U.S. Government controlled property under the provisions of this contract any individual deemed unsuitable based on the criteria in paragraph 1.16. The determination on the type of action to be taken will be based on the seriousness of the incident and previous performance record of the employee.

SCORs shall submit removal requests to the COR in writing. For all offenses, the contractor will be given three work days to investigate the incident in question. The contractor shall suspend the individual in question immediately from working on this contract until the investigation is completed. If the facts are substantiated, the COR (or the ACOR in the CORs absence), or the Contracting Officer will issue a removal letter. A final decision must be made within three (3) work days and the individual in question will either be removed or reinstated. Once a removal letter is issued it is final.

1.16.2 All contractor employees, who have been removed from working on any other U.S. Government contract, shall not be considered for employment on this contract, or be allowed to be employed in any position on this contract.

1.17 Mission Essential Contractor Services: The contractor shall continue to perform mission essential functions under all circumstances IAW DFARS 252.237-7023 “Continuation of Essential Contractor Services” and 252.237-7024 “Notice of continuation of Essential Contractor Services”, unless otherwise directed. The latter requires the contractor to submit a written plan describing how he will continue to perform the essential services during periods of crisis. The following services are considered to be mission essential and shall continue to be performed during a crisis situation:

Access Control (Para 5.1.18)

IDS Monitoring (Para 5.1.17)

Roving Patrols (Para 5.1.19 and 5.1.20)

CDRL #25 – Continuation of essential contractor services

1.18 Required Permits and Licenses: The contractor shall be required to have the following licenses and permits, as required under HN law.

a. The contractor will be registered with the “Belgium Service Public Federal Interieur” (SPFI).

b. The contractor will be licensed by the SPFI.

c. The contractor will be licensed for armed guards services.

1.19 Drug Testing: As part of the conditions of employment under this contract, all personnel designated to work as security guards, guard supervisors, shall be required to undergo testing for illegal drug usage, IAW AR 190-56, and AR 600-85. To ensure an individual’s privacy during saliva sample collection, IAW HN law, the Government shall provide temperature strips which shall verify the validity of the saliva sample. The Government shall provide these strips to the Contractor, who shall ensure these strips are distributed to each Site Manager. The Contractor employee who administers the test shall use these

1.19.1 All contract personnel shall, prior to first time reporting for duty sign DA Form 5019-R. Employees that refuse to sign

DA Form 5019-R will not be employed under this contract. The original copy of the signed DA Form 5019-R shall be provided by the Contractor to the COR or ALTERNATE CORwithin five (5) calendar days of completion. The contractor shall retain the original copy of DA Form 5019-R for the duration of the individual(s) employment.

1.19.2 The Contractor shall arrange testing of all security guards. Conditions and frequency of drug testing is as follows:

a. Pre-employment screening. For initial testing, saliva test samples are required within fourteen (14) days of contract award date. After contract award date and for the duration of the contract, all new employees will provide a saliva test sample for initial drug screening prior to employment under this contract.

b. After initial pre-employment screening of each employee, unannounced and random testing of 10 percent of the work force will be…