Rend Lake VC Attendant BPA Appendix E America_The_Beautiful_Pass_Series_Handbook.pdf

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Rend Lake Visitor Center Attendant Services
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W912P924Q0014
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About this file

This document provides details on America the Beautiful passes and related policies. It outlines several types of passes including: Interagency Senior Lifetime Passes for those over 62, Interagency Senior Annual Passes, Interagency Access Passes for those with permanent disabilities, Interagency Annual Passes, Interagency Military Lifetime Passes for veterans and gold star families, and Interagency Military Annual Passes. Eligibility requirements, costs, benefits, and issuance procedures are specified for each pass type. The document also addresses replacements, exchanges, hang tags, decals, fraud prevention, and sales through other channels.

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America The Beautiful The National Parks and Federal Recreational Lands Pass

Types of Passes

Interagency Senior Lifetime Pass (Golden Age)

Interagency Senior Annual Pass

Interagency Access Pass (Golden Access)

Interagency Annual Pass

Interagency Military Annual Pass

Interagency Military Lifetime Pass

Interagency 4th Grade Pass

Interagency Volunteer Pass

D-31

The National Parks and Federal Recreational Lands Pass

Accessories

Hangtag

Decal

America The Beautiful Interagency Senior Lifetime Pass

D-32

America The Beautiful Interagency Senior Lifetime Pass

Who: U.S. Citizens or permanent residents of the U.S. that are 62 years of age or older.

Cost: $80.00

Expiration: None – Lifetime Pass

Benefits at Corps Parks: Free Day Use, ½ price camping on individual sites.

America The Beautiful Interagency Senior Lifetime Pass

Qualifications

Must show proof of age and U.S.

residency.

Must show a valid driver’s license, passport, birth certificate, or permanent resident card (green card).

To confirm U.S. residency, some questions may need to be asked to confirm domicile for non-citizens (see America The Beautiful Interagency Standard Operating Procedures for more details)

D-33

Beautiful Interagency Senior Lifetime Pass

Issuance

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

Interagency Lifetime Senior Pass is accountable property. Issuer must complete required entries on Interagency Lifetime Senior Pass Log

Interagency Lifetime Senior Pass is not transferable.

Sales transaction processed through R1S system

America The Beautiful Interagency Senior Lifetime Pass

Golden Age Passport Replacement

Paper Golden Age Passport

May be exchanged for a new Interagency Lifetime Senior Pass at no cost.

Do not have to surrender old paper passport.

Issuance of replacement processed through R1S system (no-cost transaction)

Plastic Golden Age Passport

There is no need to exchange for a new Interagency Senior Pass (cost prohibitive)

If customer wants the new Interagency Lifetime Senior Pass, they must purchase it for $80. They are NOT required to surrender the old pass.

D-34

America The Beautiful Interagency Senior Annual Pass

America The Beautiful Interagency Senior Annual Pass

Who: U.S. Citizens or permanent residents of the U.S. that are 62 years of age or older.

Cost: $20.00

Expiration: 1 year from month of purchase

Benefits at Corps Parks: Free Day Use, ½ price camping on individual sites.

D-35

Beautiful Interagency Senior Annual Pass

Qualifications

Must show proof of age and U.S.

residency.

Must show a valid driver’s license, passport, birth certificate, or permanent resident card (green card).

To confirm U.S. residency, some questions may need to be asked to confirm domicile for non citizens (see America The Beautiful Interagency Standard Operating Procedures for more details)

America The Beautiful Interagency Senior Annual Pass

Issuance

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

Interagency Senior Annual Pass is accountable property. Issuer must complete required entries on Interagency Annual Senior Pass Log

Sales transaction processed through R1S system

Interagency Senior Annual Pass is not transferable.

D-36

Beautiful Interagency Senior Annual Pass

Exchange of Senior Annual Passes for a Lifetime Senior Pass

Visitors may upgrade from a Senior Annual Pass to a Senior Lifetime Pass at any time with:

1 Senior Annual Pass + $60, 2 Senior Annual Passes + $40, 3 Senior Annual Passes + $20.

4 Senior Annual Passes

Attendant must tell customer to keep old Senior Annual Passes so they can be eligible for future upgrade.

Transaction is processed through R1S system.

America The Beautiful Interagency Senior Annual Pass

Exchange of Senior Annual Passes for a Senior Lifetime Pass

All Senior Annual Passes must have been issued to the same visitor

All Senior Annual Passes must be presented and turned in at the time of issuance of the Senior Lifetime Pass

Exchanged Senior Annual Passes must be attached to remittance receipt. They are considered part of the transaction.

D-37

Interagency Access Pass

America The Beautiful Interagency Access Pass

Who: U.S. Citizens or permanent residents of the U.S. that have been medically determined to have a permanent disability that severely limits one or major life activities.

Cost: Free

Expiration: None – Lifetime Pass

Benefits at Corps Parks: Free Day Use, ½ price camping on individual sites.

D-38

Beautiful Interagency Access Pass

Qualification

Must show proof U.S. residency.

Must show a valid driver’s license, passport, birth certificate, or permanent resident card (green card).

To confirm U.S. residency, some questions may need to be asked to confirm domicile for non citizens (see America The Beautiful Interagency Standard Operating Procedures for more details)

America The Beautiful Interagency Access Pass

Qualification

Must provide proof of disability

1. A statement signed by a licensed physician attesting that the applicant has a permanent physical, mental, or sensory impairment that substantially limits one or more major life activities, and stating the nature of the impairment; or

2. A document issued by a Federal agency, such as the Veteran’s Administration (VA), which attests that the applicant has been medically determined to be eligible to receive Federal benefits as a result of blindness or any percentage of permanent disability.

D-39

Beautiful Interagency Access Pass

Qualification

Must provide proof of disability

3. A document issued by a State agency such as the vocational rehabilitation agency, which attests that the applicant has been medically determined to be eligible to receive vocational rehabilitation agency benefits or services as a result of medically determined blindness or permanent disability.

4. If a person claims eligibility for the Interagency Access Pass, but cannot produce any of the documentation outlined above, that person must read, sign and date the Statement of Disability Form in the presence of the officer issuing the pass. If the applicant cannot read and/or sign someone else may read, date, and sign the statement on his/her behalf in the applicant’s presence and the presence of the officer issuing the pass.

America The Beautiful Interagency Access Pass

Notice of Award (SSDI) Summary of Benefits (VA)

Examples of Accepted Documentation of Permanent Disability

D-40

Interagency Access Pass

Summary of Benefits

(VA)

Must show % disability

Example of Accepted Documentation of Permanent Disability

America The Beautiful Interagency Access Pass

Notice of Benefit Increase (SSDI) Does not indicate type of SS benefits

Handicapped Placard/Application Does not indicate permanent disability or have owner’s name

Examples of Documentation that are NOT accepted as proof of Permanent Disability

D-41

Beautiful Interagency Access Pass

Issuance

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

Interagency Access Pass is accountable property. Issuer must complete required entries on Interagency Access Pass Log.

Issuance processed through R1S system (no-cost transaction)

Interagency Access Pass is not transferable.

America The Beautiful Interagency Access Pass

Golden Access Passport Replacement

Paper Golden Access Passport

May be exchanged for a new Interagency Access Pass at no cost.

Must surrender old paper passport.

Issuance of replacement processed through R1S system (no-cost transaction)

Plastic Golden Access Passport

There is no need to exchange for a new Interagency Access Pass (cost prohibitive)

If customer wants the new Interagency Access Pass, they may exchange their old pass for a new one. They are required to surrender the old pass.

The old Access pass must be attached to the remittance receipt.

D-42

Interagency Annual Pass

America The Beautiful

Interagency Annual Pass

Who: Anyone

Cost: $80

Expiration: 1 year from month of purchase

Benefits at Corps Parks: Free Day Use

D-43

Beautiful

Interagency Annual Pass

Issuance

Must be punched at time of purchase to expire 12 months from month of purchase.

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

Has 2 signature lines.

1st owner should sign at time of purchase/receipt.

2nd signature is optional and may be signed at any time. Relationship of the pass owners does not matter.

America The Beautiful

Interagency Annual Pass

Issuance

May be purchased as a gift. Will be punched with expiration date at time of sale. Should be signed by recipient when given as gift.

Interagency Annual Pass is accountable property. Issuer must complete required entries on Interagency Annual Pass Log.

Sales transaction processed through R1S system

D-44

Interagency Military Lifetime Pass

America The Beautiful

Interagency Military Lifetime Pass

Who:

Veterans

Gold Star Family Members

Cost: Free

Expiration: None – Lifetime Pass

Benefits at Corps Parks: Free Day Use

D-45

Beautiful

Interagency Military Lifetime Pass

Qualifications

Veterans

CAC

Veterans Health Identification Card (VHIC)

Veteran ID Card (VIC)

Veteran’s designation on a state-issued driver’s license or ID card.

Gold Star Families

Gold Star Families will also be honored with the same privileges as active duty military service members and Veterans and may obtain a free Gold Star Family Free Access Voucher. Currently, the voucher is ONLY available on-line at:

https://www.nps.gov/planyourvisit/veterans-and-gold-star-families-free-access.htm

Field sites are prohibited from printing vouchers to issue on-site.

America The Beautiful Interagency Military Lifetime Pass

Veteran’s Health Identification Card Example

Examples of Veteran ID Cards

D-46

Beautiful

Interagency Military Lifetime Pass

See America The Beautiful Interagency Standard Operating Procedures for examples of non-valid military ids.

America The Beautiful

Interagency Military Lifetime Pass

Issuance

Recipient must show proper military identification to qualify for this benefit.

(next page)

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

D-47

Beautiful

Interagency Military Lifetime Pass

Issuance

Interagency Military Lifetime Pass is accountable property. Issuer must complete required entries on Interagency Military Lifetime Pass Log.

Issuance processed through R1S system (no-cost transaction)

America The Beautiful Interagency Military Annual Pass

D-48

Beautiful

Interagency Military Annual Pass

Who:

Current members of U.S. Army, Air Force, Navy, Marines, Coast Guard, and National Guard

Dependents of current U.S. military members

U.S. Military Cadets

U.S. Active Reservists – Don’t need to be deployed

Cost: Free

Expiration: 1 year from month of issuance

Benefits at Corps Parks: Free Day Use

America The Beautiful

Interagency Military Annual Pass

Qualification

Military Members

CAC - Verifies that the person is a member of the U.S. Military

Dependents

DD Form 1173 that identifies the dependent and his/her sponsor.

Dependents may not use any other type of ID to obtain a pass

The dependent may be any age. If the dependent is not able to sign their pass, a parent or guardian may sign the pass for them.

Some dependents may not have the proper ID. Advise them that they may be the 2nd signer on their sponsor’s pass. They cannot obtain their own Military Annual Pass without a DD Form 1173 id.

D-49

Interagency Military Annual Pass

CAC for Military Members

America The Beautiful Interagency Military Annual Pass

DD Form 1173 for Dependents

D-50

Beautiful

Interagency Military Annual Pass

See America The Beautiful Interagency Standard Operating Procedures for examples of non-valid military ids.

America The Beautiful

Interagency Military Annual Pass

Issuance

Recipient must show proper military identification to qualify for this benefit.

(next page)

Must be punched at time of purchase to expire 12 months from month of purchase.

Is not valid until signed.

Have owner sign pass if he/she presents an unsigned pass.

Has 2 signature lines.

1st owner should sign at time of purchase/receipt.

2nd signature is optional and may be signed at any time. 2nd signer must be another qualified military member or dependent.

D-51

Beautiful

Interagency Military Annual Pass

Issuance

Interagency Annual Pass - Military is accountable property. Issuer must complete required entries on Interagency Annual Pass - Military Log.

Issuance processed through R1S system (no-cost transaction)

America The Beautiful Every Kid Outdoors 4th Grade Pass

D-52

Beautiful Every Kid Outdoors 4th Grade Pass

Who: 4th grade students with a printed voucher from the Every Kid in a Park website

Cost: Free

Valid for the school year that the student is in 4th grade (September – August)

Benefits at Corps Parks: Free Day Use

America The Beautiful Every Kid Outdoors 4th Grade Pass

Qualification

Student must be present and have printed voucher from the Every Kid Outdoors website. (Digital copies on a phone or tablet not accepted)

If a student does not have a voucher, he/she will have to go online to https://www.everykidoutdoors.gov/index .htm and complete the registration process.

D-53

Beautiful Every Kid Outdoors 4th Grade Pass

Issuance

The student must print their first and last name on the pass at the time of issuance.

Write the pass number issued on the front of the voucher and retain voucher for the permanent records.

Interagency 4th Grade Pass is accountable property. Issuer must complete required entries on Interagency 4th Grade Pass Log

Issuance processed through R1S system (no-cost transaction)

The 4th Grade Pass is not transferable.

America The Beautiful Interagency Volunteer Pass

D-54

Beautiful Interagency Volunteer Pass

Who: Volunteers who accrue 250 volunteer hours and do not already have a valid Interagency Pass.

Cost: Free

Expiration: 1 year from month of issuance

Benefits at Corps Parks: Free Day Use

America The Beautiful Interagency Volunteer Pass

Qualifications

Volunteer Coordinator is responsible for tracking volunteer hours and issuing Volunteer Passes.

Volunteers may count any hours accrued beginning January 1, 2007

There is no specific time frame in which the volunteer hours must be accrued

Once a pass is issued, the volunteer’s hours are reset to zero and the count begins again.

Only 1 Volunteer Pass may be issued per 12-month period.

D-55

Beautiful Interagency Volunteer Pass

Issuance

The pass much be punched for the month in which it is issued.

Is not valid until signed.

Interagency Volunteer Pass is accountable property. Issuer must complete required entries on Interagency Volunteer Pass Log

Issuance processed through R1S system (no-cost transaction)

Pass is not transferable.

America The Beautiful Hangtag

D-56

Beautiful Hangtag

Who: Holders of any America the Beautiful Pass.

Cost: Free

Expiration: None

Usage: A holder of an America the Beautiful Pass. A means of displaying the actual pass at unstaffed sites.

America The Beautiful Hangtag

Not accountable property.

Should be issued with any America the Beautiful pass for the customer’s convenience.

Visitors should be instructed to display the hang tag so that the signature and expiration date (back of pass) is visible from the front of the vehicle.

Hangtag is NOT VALID if pass is not in it.

D-57

Hangtag

Yes No

America The Beautiful Decal

D-58

Beautiful Decal

Who: Holders of any Interagency Pass EXCEPT 4th Grade Pass.

Cost: Free

Expiration:

For Annual, Annual – Military, and Volunteer Passes, same month & year as pass.

For Senior and Access Passes, one year from month of issuance of decal.

Usage: A way to display proof of payment in open-topped vehicles at unstaffed sites.

America The Beautiful Decal

Qualifications

Must show a valid Interagency Pass

Must show ID to verify pass ownership

Must show vehicle registration from an open-topped vehicle that matches the name(s) of the pass owner(s) and the photo id.

On passes with 2 signatures, decals may be issued to vehicles owned by both signers.

D-59

Beautiful Decal

Issuance Write the license plate number of the vehicle on the face on of the decal.

Punch the decal with the expiration month

Annual, Senior Annual, Military Annual, and Volunteer passes, the month that the pass was issued.

Senior Lifetime, Access, and Military Lifetime passes, the month the decal is being issued.

Decal is accountable property. Issuer must complete required entries on AtB Decal Log

Decal is not transferable.

Decal is affixed to lower-right corner of windshield, or visible place on front of motorcycle.

America The Beautiful All Passes

Field Sites issue passes in person only.

Web sales available at https://store.usgs.gov/recreational-passes

Annual

Senior – annual & lifetime

Access ($10 transaction charge)

Military passes – annual & lifetime ($10 transaction charge)

End of Month Sales

Always punch pass to expire in the month the pass was purchased (March 31 = March).

D-60

Beautiful All Passes

Lost or Stolen Passes

Passes cannot be replaced if lost or stolen. A new pass must be purchased/issued.

Damaged Passes

Damaged passes can be replaced at no charge as long as portion of the pass is identifiable and ID is provided. Damaged pass must be surrendered.

America The Beautiful Fraud Prevention

If a visitor is unable to verify ownership of a pass, the fee collector does not have to accept the pass.

First Occurrence of Misuse:

Mark pass to indicate possible misuse by placing single red check-mark on the signature line of the pass.

Return Pass to the visitor and ask that it be returned to the owner

Collect appropriate fee (non-discount)

D-61

Beautiful Fraud Prevention

Second Occurrence of Misuse:

If a visitor presents a pass with a red check mark on the signature line and cannot provide appropriate ID, place a second red checkmark in the signature line.

This second check-mark signifies that the pass is void.

Return the pass to the visitor and inform the visitor that the pass is now voided and unusable.

Collect appropriate fee (non-discount)

America The Beautiful Fraud Prevention

D-62

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