PWS Rend Lake VC Attendant BPA 2024 - Final.docx

PERFORMANCE WORK STATEMENT

FOR

VISITOR CENTER ATTENDANT SERVICES

AT

REND LAKE

2024 - 2029

Table of Contents

1. General Information

2. Description of Services pg 5

3. Service Delivery Summary pg 9

4. Government-Furnished Property, Material, Equipment, and Service pg 10

5. Contractor-Furnished Equipment, Personnel, and Materials pg 11

6. Additional Requirements pg 11

7. Appendices pg 16

VISITOR CENTER ATTENDANT SERVICES

REND LAKE PROJECT

BLANKET PURCHASE AGREEMENT

1. General Information.

1.1 Mission. Rend Lake is a U.S. Army Corps of Engineers (USACE) Civil Works Water Resource Project developed for the purposes of Flood Risk Management, Recreation, Fish and Wildlife Conservation, Water Supply, and Area Redevelopment. This 40,000-acre public land and water resource hosts over one million visitors annually. Visitors come to the Rend Lake Project to engage in outdoor recreation opportunities such as camping, fishing, pleasure boating, swimming, hiking, and hunting.

1.2 Background. The USACE at Rend Lake operates a full-service Visitor Center all year round. Visitor Center Attendant services are employed at the Visitor Center to supplement government employee administration. Visitor Center Attendants interact with visitors and Rend Lake operations and maintenance personnel as an integral part of Rend Lake operations, allowing the USACE to offer what visitors rate as some of the highest quality and most valuable public recreation facilities. The Visitor Center is combined with the Rend Lake Project Office as one 20,000 square foot facility. The 8,000 square foot Visitor Center features a large exhibit hall, multipurpose room, brochure area, and indoor public restroom facilities. Outdoor facilities include a covered classroom, courtyard, bulletin board, electronic marquee, and a pollinator garden. The Visitor Center welcomes ~18,000 visitors annually.

1.3 Location. Rend Lake is located in Central Southern Illinois, approximately 4 miles north-west of Benton, Illinois, and 20 miles south of Mount Vernon, Illinois. The primary transportation service corridors are Interstate 57 and Illinois state highway 154. Communities that surround the lake include Benton, Sesser, Whittington, Ina, and Waltonville. Rend Lake experiences four distinct seasons and receives an average of 43 inches of precipitation annually, with an average high temperature of 90 degrees in the month of July, and an average low of 21 degrees in the month of January.

1.4 Blanket Purchase Agreement. A Blanket Purchase Agreement, or BPA, is a simplified method of filling anticipated repetitive needs for supplies or services with qualified sources. BPAs are designed to reduce administrative costs in accomplishing small purchases by eliminating the need for issuing individual purchase documents. In other words, the Government uses BPAs when we know we will need a basic requirement over and over but can't say for sure when or how many of the items will be required.

· Withdrawal of Agreement. A BPA is an agreement between the Government and a contractor which sets the stage for the government to buy something quickly. BPAs are agreements, not contracts. Either side may opt out of the BPA at any time by giving at least a 30-day notice in writing. All conditions of sale are negotiated when the BPA Call is made.

· BPA Calls. BPA Calls are made when it is determined a service or supply is required. The Contracting Officer will place the call to the Contractor to request pricing for delivery of those items.

· Extent of Obligation. The Government is obligated only to the extent of authorized calls placed against this Blanket Purchase Agreement (BPA) and shall not be liable in any manner in the event no calls are made. This agreement shall be reviewed, at a minimum, annually before the anniversary of its effective date, and revised to conform to all requirements of statutes, Executive Orders, and the FAR and Supplements. This revision shall be evidenced by the agreement modifying the BPA or by the issuance of a superseding BPA. The issuance of individual calls under this BPA will be made under the authority of FAR 13.303 Blanket Purchase Agreement.

· Purchase Limitation. The dollar limit for each Call shall not exceed $30,000. The dollar limit for the entire term of this BPA shall be $150,000.

· Authorized Purchasers. Only the authorized purchasers as described in this paragraph can purchase under this BPA. Only a Purchasing Agent and/or a Contract Specialist from the U.S. Army Corp of Engineers – St. Louis District, Contracting Office is authorized to make purchases against the Blanket Purchase Agreement.

1.5 Contracting Officer. The term "Contracting Officer" (KO) means the person executing this agreement on behalf of the Government, and any other officer or civilian employee who is properly designated Contracting Officer; and the term includes, except as otherwise provided in this Agreement, the authorized Representative of a Contracting Officer (COR) acting within the limits of their authority. The Contracting Officer will appoint a primary and alternate representative for management of the day-to-day activities of the agreement. The identity, title, and authority of this representative will be provided in writing to the Contractor after agreement award.

1.6 Visitor Center Attendant. The term “Visitor Center Attendant” means the individual(s) to whom the BPA is awarded and other persons who are approved by the Contracting Officer and who have received proper orientation of attendant duties, as determined by the Contracting Officer. They shall perform the duties governed by the specifications of this BPA. The Contractor must be a Visitor Center Attendant.

1.7 Work Schedule. A monthly schedule, identifying workdays and hours of operation, will be included in Appendix A of each call. Each workday includes an 8.5 hour day with a 30 minute unpaid lunch break. The Visitor Center Attendant will be required to conduct business with visitors during Visitor Center operation hours. The Visitor Center Attendant will not be required to conduct business outside of the hours of operation defined in Appendix A.

2. Description of Services. The Contractor shall provide services, to include all personnel, supervision, and any materials necessary to conduct the primary responsibility of customer service to the visiting public. The Visitor Center attendant will greet visitors, answer visitor inquiries, become familiar with the facilities, programs, and regulations, sell and issue America the Beautiful and Corps of Engineers annual passes, disseminate information to visitors and Corps of Engineers personnel, and perform light housekeeping of the Visitor Center. Visitor Center Attendants shall operate government furnished computer, monitor, printer, mouse, keyboard, credit card terminal, software, telephone, and radio to efficiently operate the Visitor Center. Visitor Center Attendants shall assist the public by providing accurate information concerning the Corps of Engineers policies and programs as required. Professional conduct is required when performing all elements of this agreement.

2.1 Collection of Pass Fees. All financial transactions shall be conducted using the Recreation One Stop (R1S) system. Payment for America the Beautiful and Corps of Engineers passes will be accepted in the form of credit or debit card transactions. No other form of payment will be accepted. All financial transactions will be conducted with visitors who are physically present at the Visitor Center – payment shall not be accepted over the phone. Visitor Center Attendants shall collect the exact amounts due, as calculated by the R1S system; no additional service fee, gratuity, or other benefit shall be accepted from the public for providing agreement services.

· Accounting and Transmittal. A weekly reconciliation shall be done utilizing the R1S computer software. Visitor Center Attendants shall close, reconcile, and balance their R1S financial shift on a weekly basis. Visitor Center Attendants shall verify that credit card receipts on hand match the amounts shown on the shift report. Any discrepancies shall be reported to the Government within 24 hours of discovery. The Visitor Center Attendant shall create a computer-generated report for each shift to account for all transactions. At the end of their work week, the Visitor Center Attendant shall use the R1S system to create a deposit. Paper copies of the deposit and all associated shift reports and receipts shall be delivered to the Government within 24 hours of generation. Deposit reports shall be delivered via printed copies placed in the park ranger mailbox or handed to an approved Government representative for delivery.

· Safeguarding Fees and Property. The Contractor shall collect all fees due to the Government and shall properly secure and safeguard all records and property. If the Contractor discovers or otherwise becomes aware of attempts by visitors to circumvent payment of appropriate fees, such attempts shall be immediately reported to the COR or other approved Government representative. Accountable Government property issued specifically to the Contractor, receipts, and records shall be kept in the safe provided.

· America the Beautiful (AtB) Passes. The Contractor shall sell and issue AtB passes in accordance with the procedures contained in Appendix D – Visitor Center Attendant Handbook. All staff shall be responsible for ensuring that AtB passes are only sold or issued to those that meet all pre-requisites. If the Contractor discovers that a visitor has obtained an AtB pass or has utilized or attempts to use one in a fraudulent manner, they will follow the procedures contained in Appendix D.

· Corps of Engineers Annual Day Use Passes. The Visitor Center Attendant shall sell and issue Corps of Engineers Annual Day Use Passes in accordance with the procedures contained in Appendix D – Visitor Center Attendant Handbook.

2.2 Visitor Center Operations. The Visitor Center Attendant shall be responsible for opening, closing, and operating the Visitor Center. The Contractor will use Government provided computer, monitor, printer, mouse, keyboard, credit card terminal, software, telephone, radio, office supplies, forms, brochures, handouts, and pamphlets to provide daily operations of the Visitor Center. The primary responsibility of the Visitor Center Attendant shall be to provide customer service to the visiting public. The Contractor is responsible for communicating with a wide variety of visitors by phone and in person with a positive attitude. It is the responsibility of the Contractor and all employees to become familiar with lake recreation area facilities, programs, and regulations in order to disseminate accurate information to visitors. Working knowledge of the surrounding area, including highways and roads, local services and establishments, and alternative lodging accommodations must be developed to properly serve visitors. Visitor services provided by the Visitor Center Attendant shall include:

· Greet visitors as they enter the Visitor Center and count each visitor to keep detailed records of daily visitation.

· Answer visitor inquires over the phone and direct calls to the appropriate Rend Lake personnel.

· Distribute publications, brochures, and other information to visitors.

· Post information regarding rule and regulations, special events, interpretive programs, and other materials on the Visitor Center bulletin board as directed by the Contracting Officer.

· Keep brochure racks stocked with appropriate information and maintain inventory of all brochures in storage.

· Fulfil visitor requests for loaner life jackets.

· Sell and issue America the Beautiful Interagency passes and Corps of Engineers Annual passes per issuing guidance.

· Distribute Jr. Ranger Program books, water safety items, and coloring books by request.

· Maintain the children’s play area in the Visitor Center.

· Prepare information packets for distribution as directed by the Contracting Officer.

2.3 Exhibit Hall Operations. The Visitor Center Attendant shall be responsible for turning on all displays and audiovisual equipment in the Visitor Center Exhibit Hall at the beginning of each day as well as turning off all displays and audiovisual equipment at the end of each day. The Contractor shall become familiar with all displays and audiovisual equipment and report any equipment not functioning properly to the Contracting Officer.

2.4 Security and Care of Visitor Center. The Rend Lake Visitor Center shall always remain closed and locked outside of normal business hours to prevent unauthorized access. All exterior doors should be locked and checked prior at the end of each day. No person shall be allowed to access the Visitor Center outside business hours, other than law enforcement officers on official business and Rend Lake personnel. The Contractor shall provide light housekeeping of the Visitor Center using Government supplied cleaning supplies during operating hours to maintain it in a clean and orderly manner. All cleaning tasks shall be performed from ground level or standing on a step stool (as defined by EM 385-1-1). Any required cleaning that cannot be reached utilizing these methods will not be the responsibility of the Visitor Center Attendants. Light housekeeping of the Visitor Center surroundings shall include:

· Dusting and spider web and insect carcass removal from interior walls, and windows.

· Sweep, dust, and wipe away smudges, dirt, blemishes, and other marks that can be removed with a rag and government provided cleaning solution from bulletin boards, brochure racks, counter tops, side tables, and other surfaces inside the Visitor Center lobby.

· Sweep, dust, and wipe away smudges, dirt, blemishes, and other marks that can be removed with a rag and government provided cleaning solution from all computer and related equipment and cables at the Visitor Center front desk. Care should be taken to prevent moisture intrusion into sensitive electronics during cleaning.

· Dust and wipe all interior windows and glass surfaces with a rag and government provided glass cleaning solution.

2.5 Dissemination of Information. The Visitor Center Attendant shall be responsible for gathering, generating, and disseminating information to visitors and Government personnel. It is the responsibility of the Contractor and all employees to become familiar with lake recreation area facilities, programs, and regulations in order to disseminate accurate information to the visitors. Working knowledge of the surrounding area, including highways and roads, local services and establishments, and alternative lodging accommodations must be developed to properly serve campground visitors.

· Assistance to Visitors. The Visitor Center Attendant shall distribute copies of pamphlets, brochures, maps, and other similar items, as needed, to visitors. All materials for visitor distribution will be provided by the Government. Only Government provided materials shall be distributed to visitors. The Visitor Center Attendant shall also assist visitors with identifying available campsites to rent, giving directions to facilities, and answering questions relative to the Rend Lake area. R1S records, campground maps, and the internet browser on the Visitor Center Attendant computer may be used to assist visitors with these types of inquiries. The Visitor Center Attendant shall not provide personal information about campers to anyone other than Government employees or Law Enforcement Officers. The Contractor shall post schedules, flyers, and other materials on bulletin boards as directed by the COR. All contractor employees shall clearly identify themselves as a Government Contractor by wearing Government provided name tags as identified in Paragraph 5.5.

· Assistance to Government Personnel and Volunteers. Visitor Center Attendants shall assist Rend Lake personnel with information gathering and reporting. Assistance shall be provided to park rangers and managers, maintenance personnel, and authorized volunteers. The Visitor Center Attendant shall remain within hearing distance of the provided communication equipment in the Visitor Center during operational hours. Visitor Center Attendants may be called upon to collect data at the Visitor Center or distribute documents to visitors requested by the COR in support of studies conducted by the Government. Requests for such data are expected to occur no more than five (5) times per year, and time spent collecting data is expected to be no more than two (2) hours per request and can be conducted during normal operational hours.

2.5.1 Accident, Incident, and Emergency Reporting. Visitor Center Attendants shall notify a park ranger immediately of any accident, incident, disturbance, or situation that may adversely affect the health and safety of visitors. Any apparent violation of Title 36 Rules and Regulations (Appendix F) or State or local laws shall be promptly, accurately, and completely reported to a park ranger as soon as possible, but never more than 24 hours, after the Attendant becomes aware of the situation. Attendants shall record and report to park rangers any emergency messages received at the Visitor Center and maintain a written record of complaints and criticisms of any nature from visitors using provided Customer Comment Forms.

2.5.2 Violation Enforcement. Visitor Center Attendants shall not attempt to apprehend violators and shall not, except in extreme emergencies, contact law enforcement agencies when park rangers are on duty. Visitor Center Attendants shall not make their own rules for the Visitor Center or other facilities, nor shall they attempt to enforce existing rules if they discover violations but shall be knowledgeable of and be able to explain all Rend Lake regulations and policies. Visitor Center Attendants shall not deride or undermine these regulations and policies. Visitor Center Attendants shall notify a ranger if they become aware of a violation of regulations or policies.

2.5.3 Lost and Found Items. Visitor Center Attendants shall follow the procedures detailed in Appendix D, Visitor Center Attendant Handbook when dealing with visitor’s reports of lost personal property and recording the receipt of found property turned over to the Attendant.

2.6 Professional Conduct. Visitor Center Attendants and all employees shall exercise tact, diplomacy, and courtesy when interacting with or visible to visitors. Government employees who are on duty will be allowed to use communication and other equipment in the fee booth furnished by the Government for official purposes. Visitor Center Attendants shall be subject to all current regulations concerning the public use of lands and waters of the project except those that are specifically waived under this agreement. Government furnished telephones, computers, and other materials in the Visitor Center shall be used for official duties only. Radio communications shall conform to current standards, policies, and procedures in effect in the St. Louis District as described in Appendix D. All motor vehicles, including motor bikes and scooters, used by the Visitor Center Attendant shall be properly licensed and operated in accordance with existing rules, regulations, and state and local laws. Visitor Center Attendants shall not possess or use firearms or any item that can be used as a weapon in the performance of this agreement.

3. Service Delivery Summary (SDS). The agreement service requirements are summarized in performance objectives that relate directly to requirements. The performance threshold briefly describes the minimally acceptable levels of service required for each objective. The SDS provides information on agreement requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Performance objective thresholds are detailed in Appendix C.

3.1 Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this agreement. The Contracting Officer (KO) or Contracting Officer’s Representative (COR) shall inspect by validating actual work performance, physically checking an attribute of the completed task, or otherwise inspecting the task or its result to determine whether performance meets the standards contained in this PWS. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a DD Form 2772, Contract Discrepancy Report (CDR), for issuance to the Contractor. The Contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer within 5 calendar days of receipt.

3.2 Performance Assessment. Agreement performance will be assessed through periodic inspection by the COR of all processes outlined in the SDS. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall take action to correct the deficiency after notification by the KO or COR. Failing to meet the performance threshold as outlined in the SDS for any of these performance objectives shall result in a warning or letter of concern from the KO. Failing to meet the performance threshold as outlined in the SDS of these performance objectives during an agreement period shall constitute an immediate progress meeting with the Project Development Team.

3.3 Training. Government personnel will meet the with the Contractor to discuss work associated with this agreement and conduct training.

3. Orientation Training. The Visitor Center Attendant shall receive on the job training with the Contracting Officer’s Representative and/or the Contracting Officer.

4. Government-Furnished Property, Material, Equipment, and Service

4.1 Keys. The Contractor will be issued keys to access the Visitor Center. The Contractor shall be responsible to ensure the security of the keys. Government issued keys shall not be duplicated. At the Government’s discretion, the Contractor may be held responsible for the cost of re-keying the affected locks and purchase of replacement keys if the issued keys are lost.

4.2 Forms and Visitor Information. The Government will provide all forms and visitor information necessary for the performance of this agreement.

4.3 Computers. Computers, printers, and accessories will be provided and installed by the Government.

4.4 Nametags. The Government will furnish pin-back nametags for each Visitor Center Attendant which identifies them as a contract park attendant. Visitor Center Attendants shall wear their name tag on the upper right quarter of the front of the shirt or blouse. The nametag shall be worn at all times while on duty and shall be visible and readable to the public. At the end of this agreement, all Visitor Center Attendant name tags shall be returned to the Government.

4.5 Safe. The Government will provide a secure safe with a combination for the storage of accountable property and records.

4.6 Campsite. The Contractor will be provided one (1) campsite. Camping at the provided site is not a condition of this agreement. It is the duty of the Contractor to notify the Contracting Officer upon award or renewal whether they would like to be provided a campsite. The COR will assign Visitor Center Attendant campsites. The campsite utilities, water, electric, and disposal services for sewage and solid waste (if provided on the campsite) will be furnished by the Government. No charge will be made to the Visitor Center Attendant for the use of the facilities and services during the Agreement performance period. Campsites and associated facilities will not be modified for the convenience of the Visitor Center Attendant. The Contractor shall maintain the campsite in a clean and sanitary condition. The area shall be kept free of litter and debris, and all Visitor Center Attendant owned materials and equipment shall be removed before final payment will be authorized. Security of the Visitor Center Attendant’s living quarters and all personal property will remain the Visitor Center Attendant’s responsibility throughout the duration of the agreement. The Government accepts no responsibility for, nor will it be liable for damage or theft occurring to the Visitor Center Attendant’s property. All Corps of Engineers regulations applicable to campgrounds will apply and be enforced at Attendant campsites, except for the maximum length of stay. Dog pens, horse corrals, poultry cages, or similar facilities for pets or animals are prohibited. Landscaping and/or gardening activities will not be permitted.

4.7 Communication Equipment. The Government will provide communication equipment including a two-way radio and a telephone, installed in the fee booth. Operation of government provided communication equipment shall conform to approved standards of operation and shall be used for official use only. No personal long-distance calls are to be made on the government furnished phone.

4.8 Cleaning Supplies. The Government will provide the required cleaning supplies for light house keeping duties.

5. Contractor-Furnished Equipment, Personnel, and Materials

5.1 Uniform. The Visitor Center Attendant shall maintain a clean, well-groomed appearance while on duty. The Contractor is required to wear a white, collared, button-down or polo shirt and black-, tan-, or khaki-colored trousers. Shoes shall be black and closed-toed with a heel no more than one inch in height. Final decision as to appearance will be at the discretion of the COR.

5.2 Personnel Requirements. The Contractor shall provide personnel to be on-site during duty hours. All Visitor Center Attendants shall be mentally and physically capable of performing all duties and fulfilling all requirements of this agreement.

5.3 Inspection. The Government reserves the right to inspect all equipment, materials, and supplies prior to commencement of work on this agreement and during this agreement. The Contractor shall inspect all equipment and materials to be made available prior to commencement of any work. Contractor-furnished equipment shall be inspected daily by the Contractor and maintained in a safe and good working condition. Any equipment or materials found to be unsafe or not in conformity with the agreement specifications shall not be used.

6. Additional Requirements

6.1 Access. The Contractor shall be responsible for access to, into, and through all locations. Access to locations may or may not be through locked barricades and gates. The Contractor shall use approved routes as designated by the Contracting Officer or Contracting Officer Representative. The Contractor will be required to operate in wet ground conditions and during inclement weather.

6.2 Payment. Payments will be made in accordance with the BPA Call bid schedule, or as otherwise specified herein. Separate payment will not be made for costs for transportation, making copies of forms, preparing reconciling shifts and deposits, or transporting required submittals to the Project Office. All costs associated with transportation, Contractor-provided supplies, and surveillance must be included as part of the Contractor’s unit price. The Contractor shall submit an invoice to the Project Office for the work completed during the billing period. Payment will be made in accordance with agreement provisions and the Prompt Payment Act. Each invoice shall be mailed or e-mailed to the COR, given to the Contracting Officer or COR, or hand delivered to the Project Office and shall contain the following information:

· Contractor’s name and address as it appears in Block 17a of Standard Form 1449

· Contractor's Tax Identification Number

· BPA number

· Call Number

· Item Number

· Agreement Description of Services,

· Contractor Hours Worked (used for ‘Contractor Man Hour Accident Exposure Report’ only)

· Agreement Unit Price

· Extended Total

6.3 Unusual Conditions. The Contractor shall inform the Government of any unusual conditions observed such as dumping, vandalism, and/or suspicious behavior, etc.

6.4 Environmental Protection

· Protection of the Environment. Visitor Center Attendants must take actions for the prevention of environmental pollution during and as the result of operations under this agreement. For the purpose of this specification, environmental pollution is defined as the presence of chemicals physical or biological elements, or other agents, which adversely affect human health or welfare; unfavorably alter ecological balances; affect other species or degrade the utility of the environment for aesthetic and recreational purposes. The control of environmental pollution requires consideration of air, water and land; and involves noise, solid waste, management of radiant energy and radioactive materials, as well as other pollutants. The Contractor shall comply with Federal, State, and local laws, regulations, and standards regarding environmental protection. All environmental protection matters shall be coordinated with the Contracting Officer or his authorized representative.

· Protection of Land Resources. The work areas on which the work is to be performed under this agreement and the land resources adjacent thereto shall be preserved in their present condition. Damage caused as a result of the Contractor's operations shall be repaired by the Contractor at no additional cost to the Government.

· Protection of Water Resources. Lakes, ditches, river, canals, waterways or reservoirs shall not be polluted with waste materials, fuels, oils, bitumen, calcium chloride, insecticides, pesticides, or other similar materials harmful to fish, shellfish, or wildlife or materials.

6.5 Responsibilities. The Contractor shall be responsible for all damages to persons or property that occur as a result of their fault or negligence; shall take proper safety and health precautions to protect the work, the workers, the public and all materials delivered, and work performed until completion and acceptance of the agreement. The Contractor may be inspected by the Contracting Officer's Representative, or by other Federal, State, and local officials without notice. Access for inspection shall be granted by the Contractor upon request.

6.6 Protection of Historical Properties. The Contractor shall take necessary precautions to protect and preserve all historical properties within the work areas. The Contractor will be notified of any known historical sites prior to commencing work in any area and shall not disrupt or in any way impact preservation of these sites. Should the Contractor discover any item of apparent historical value outside a known historical site, the Contractor shall leave the area undisturbed and immediately notify the Contracting Officer or his authorized representative.

6.7 Safety Requirements and Reports. This agreement requires the Contractor to comply with EM 385-1-1 (e.g., contracts that include the Accident Prevention clause at FAR 52.235-13 and/or other safety provisions). EM 385-1-1 and its changes are available at www.usace.army.mil (at the HQ homepage, select Missions and Safety and Occupational Health). The Contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation. The Government may inspect all equipment and materials. Any equipment or material found not in conformity with the requirements of this agreement shall be removed from Government property immediately.

· Emergency Medical Treatment. Contractor will arrange for their own emergency medical treatment. Government has no responsibility to provide emergency medical treatment.

· Reports

6.7.1 Accident Reports. For recordable injuries and illnesses, and property damage accidents resulting in at least $2,000 in damages, the Prime Contractor shall conduct an accident investigation to establish the root cause(s) of the accident, complete USACE Accident Report Form 3394 and provide the report to the COR with two (2) calendar days of the accident. The COR will provide copies of any required special forms.

6.7.2 Accident Notification. The Contractor shall notify the COR as soon as practicable, but not later than four (4) hours, after any accident meeting the definition of Recordable Injuries or Illnesses or High Visibility Accidents, or property damage equal to or greater than $2,000. Park Attendants shall preserve the conditions and evidence on the accident site until the Government investigation team arrives on-site and Government investigation is conducted. Accident Notification shall include:

· Contractor Name

· Agreement Title

· Type of Agreement

· Name of activity, installation or location where accident occurred

· Date and time of accident

· Names of personnel injured

· Extent of property damage, if any

· Extent of injury, if known

· Brief description of accident to include type of equipment and Personnel Protective Equipment (PPE) used

6.8 Security Requirements. The contractor and, as applicable, subcontractor shall not employ persons for work on this agreement if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the Project, nor shall the contractor or subcontractor employ persons under this agreement who have an outstanding criminal warrant. A Government escort is required when contractor or subcontractor personnel are working within controlled or restricted areas. Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the agreement as required.

· General Security Requirements and Guidance. The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

· Antiterrorism (AT) Level I Training. All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

· Physical Security and Access Control Requirements. All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

· Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something). All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

· Training Requirements for the Protection of Sensitive Information. All contract personnel with access to critical information (as identified in the RA's OPSEC Program) shall complete initial and annual refresher OPSEC Level I Awareness training, which is available at the following websites: https://www.iad.gov/ioss/, or http://www.cdse.edu/catalog/operations-security.html (websites subject to change). All contract personnel with access to Controlled Unclassified Information (CUI) shall complete initial and annual refresher CUI training in accordance with applicable Army policy.

· Escorting in Classified and/or Sensitive Areas. In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

· Pre-screen Candidates Using E-Verify Program. Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

6.9 Omissions. This agreement may duplicate or not cover all specified activities, steps and/or procedures required to accomplish agreement work. In case of omission, the normal industry standards, practices, specifications and/or guides shall prevail. In no instance shall an omission be a reason to perform inferior work, produce a less than acceptable product or service, or refuse to perform an intended activity.

7. Appendices

Appendix A – Sample Work Schedule

Appendix B – RESERVED

Appendix C –RESERVED

Appendix D – RESERVED

Appendix E – America the Beautiful Pass Series Handbook

Appendix F – EP 1165-2-316: Rules and Regulations Governing Public Use of Corps of Engineers Water Resource Development Projects (Title 36)