A12. Solicitation.pdf

US Army Corps of Engineers Rend Lake Gun Creek Gate Attendant W912P920R0024

REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers Attn: Reid A. Drewes 1222 Spruce Street St. Louis, MO 63104 Email: kelsey.m.daniels@usace.army.mil reid.a.drewes@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete and submit the SF1449, Bid Schedule.

4. Please fill out the below information completely and include this cover page with your offer, along with the above items that need to be completed.

5. Include the Solicitation Number on the outside of your envelope, cover sheet, or as subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

NOTE: Preferred method is via email. If you send via mail, it is your responsibility to ensure it is in our office by the time the solicitation closes. If it is late, it will not be considered. If using mail, please send using certified mail.

6. Technical questions must be submitted directly to the Contract Specialist emails listed above.

Contractors must be current in their registration in the System for Award Management (SAM) Database before a Government Contract award can be made. https://www.sam.gov/

Please provide: Taxpayer ID Number:

CAGE Code (SAM):_ Point of Contact:

Phone & Email:

SEE ADDENDUM

(No Collect Calls)

W912P920R0024 07-Feb-2020

b. TELEPHONE NUMBER

618 724-2493

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 21 Feb 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912P99. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KELSEY M DANIELS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY ENGR DIST ST LOUIS

1222 SPRUCE STREET, RM 4.207

ST LOUIS MO 63103-2833

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 965118 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

REND LAKE PROJECT OFFICE

JACKIE TAYLOR

US ARMY ENGR DIST ST LOUIS

11981 REND CITY ROAD

BENTON IL 62812-4242

TEL: 618 724-2493 X7107 FAX: 618-724-4089

314 331-8746FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF41

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912P920R0024

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFFERORS

GATE ATTENDANT SERVICES FOR

GUN CREEK CAMPGROUND

REND LAKE, ILLINOIS

1. REQUIRED SAM REGISTRATION: Prior to submitting an offer, vendors must be actively registered in the System for Award Management (SAM) website. Registration instructions may be obtained, and online registration may be accomplished, at www.sam.gov.

2. SCHEDULE OF PRICES (CLINS): Offeror’s must quote on all items and entire quantities contained in the base period and all options to be considered for award. Offers received not complying with this requirement will be considered non-responsive and will be rejected.

3. LOW PRICE TECHNICALLY ACCEPTABLE PROCUREMENT: This will be a Lowest Price Technically Acceptable (LPTA) acquisition. See contract clause FAR 52.212-2, Evaluation – Commercial Items for evaluation factors and source selection information.

4. DOCUMENTS TO RETURN: In order to be considered responsive, offerors shall complete and return all of the following:

Solicitation Cover Sheet, including taxpayer ID number, CAGE code, point of contact, phone number and email address.

First page of solicitation, including offeror’s complete mailing address, telephone number, offeror’s name, title and signature.

Schedule of Prices (CLINs) USACE Past Performance Questionnaire (PPQ) Technical Capability Statement (see clause FAR 52.212-2, Evaluation –

Commercial Items) Offerors must compete all fill-ins and assure all return pages are received by the due date and time shown on page one of the solicitation, at the mailing address or email address indicated below. Please mark the envelope or email subject line with the Solicitation Number and Project Title.

Email: kelsey.m.daniels@usace.army.mil reid.a.drewes@usace.army.mil

Address: U.S. Army Corps of Engineers ATTN: Contracting Division, Reid Drewes 1222 Spruce Street St. Louis, MO 63104

5. TELEPHONE NUMBER: Offerors must provide on the first page of this solicitation a telephone number and/or email address at which they can be contacted for a period of one week following the due date of this solicitation. Quotes from persons who cannot be contacted by telephone and/or email during normal office hours (8:00 a.m. through 4:00 p.m. CST) within the one-week period following closing of this RFQ will be considered non-responsive and will be removed from further consideration.

6. LENGTH OF CONTRACT: This solicitation includes a base year and two option year periods. See contract clause FAR 52.217-8, Option to Extend Services.

PAST PERFORMANCE QUESTIONNAIRE

USACE PAST PERFORMANCE QUESTIONNAIRE (PPQ)

OFFERORS MUST COMPLETE

AGENCY/COMPANY THAT WORK WAS PERFORMED FOR: ______________________________________ POINT OF CONTACT & TELEPHONE NUMBER: _________________________________________________ DATES SERVICES PROVIDE: __________________________________________________________________ BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________________

AGENCY/COMPANY THAT WORK WAS PERFORMED FOR: ______________________________________ POINT OF CONTACT & TELEPHONE NUMBER: _________________________________________________ DATES SERVICES PROVIDE: __________________________________________________________________ BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________________

AGENCY/COMPANY THAT WORK WAS PERFORMED FOR: ______________________________________ POINT OF CONTACT & TELEPHONE NUMBER: _________________________________________________ DATES SERVICES PROVIDE: __________________________________________________________________ BRIEF DESCRIPTION OF SERVICES PROVIDED: _________________________________________________

TECHNICAL CAPABILITY STATEMENT

TECHNICAL CAPABILITY STATEMENT

OFFERORS MUST COMPLETE

The Offeror SHALL provide sufficient documentation of their technical capability, such as experience of the company and/or the key personnel and crew who will be performing the work, resumes, equipment lists, etc. or other information to enable the Government to determine the company’s capability on projects of similar type, size, scope and complexity.

Please address the following technical capabilities:

Successful performance of this contract by the Contractor requires the possession of a variety of skills including the ability to work with the public in a positive manner; strong verbal communication skills; the ability to solve problems, make decisions, and resolve conflicts in a positive manner; the ability to work with computers and a basic knowledge of computer operations; the ability to touch-type on a computer keyboard; the ability to use a computer mouse; the ability to become proficient with Recreation One Stop Program (R1S); and office skills, including filing, record keeping, handling money, and telecommunications.

STATEMENT OF WORK

SCOPE OF WORK FOR GATE ATTENDANT SERVICES

1. GENERAL

1.1 SCOPE OF WORK: The Gate Attendant Contractor shall perform a number of tasks associated with the collection of user fees, registration of campers, management of the campsite reservation system, dissemination of information, and controlling access to the campground during the recreation period. All work shall be performed to the satisfaction of the Contracting Officer.

1.1.1. Successful performance of this contract by the Contractor requires the possession of a variety of skills including, but not limited to, the ability to work with the public; strong verbal communication skills;

the ability to solve problems, make decisions, and resolve conflicts; the ability to work with computers and a basic knowledge of computer operations; the ability to touch-type on a computer keyboard; the ability to use a computer mouse; the ability to become proficient with Recreation One Stop Program (R1S); and office skills, including filing, record keeping, handling money, and telecommunications. NOTE: Prior experience and previous performance will be an evaluation factor in determining the award of this contract

1.1.2. Contractors performing duties as Gate Attendants must be able to interact with park visitors while maintaining composure during stressful situations.

1.1.3. Many duties will require use of the gate attendant's personal vehicle or other motorized means of conveyance. Use of the attendant's vehicle is considered incidental to performance of these duties, and no additional compensation will be made.

1.2. DEFINITIONS

1.2.1. CONTRACTOR The Contractor is the individual(s) to whom a purchase order is issued by the U.S. Army Corps of Engineers and who has gained the responsibility of performing the duties governed by the specifications of this contract.

1.2.2. GATE ATTENDANT A Gate Attendant is the individual(s) to whom the contract is awarded and other persons who are approved by the Contracting Officer and who have received proper orientation of gate attendant duties, as determined by the Contracting Officer. They shall perform the duties governed by the specifications of this purchase order. A Contractor must be a Gate Attendant.

1.2.3. GOVERNMENT The term "Government" is used to describe the Rend Lake Project Office, the St. Louis District Office of the U.S. Army Corps of Engineers, or other U.S. Government office associated with the performance of this purchase order.

1.2.4. FEE BOOTH The fee booth is a small building located near the entrance of a campground.

All work prescribed by this contract shall take place at the fee booth with the exception of banking, transmitting funds, attending meetings, miscellaneous record keeping, or as otherwise specified in Appendices A and B herein.

1.2.5. CONTRACTING OFFICER The term Contracting Officer means the person executing this contract on behalf of the Government, and any other officer or civilian employee who is properly designated by the Contracting Officer. This term includes, except as otherwise provided in this contract, the authorized representative of a Contracting Officer (COR) acting within the limits of their authority.

1.2.6. CONTRACT PERIOD The contract period shall begin on the date of the award and extend for one year, unless terminated or extended as provided herein.

1.2.7. WORK PERIOD The period in which work takes place. Note: This contract may contain an optional work period which will be exercised at the Government's discretion.

1.2.8. GATE ATTENDANT HANDBOOK This document comprises Appendix B. It outlines specific work to be performed in accordance with this purchase order. Gate attendant work is similar at all projects in the St. Louis District. However, the description of duties differs at some lakes or campgrounds. Specific duties and procedures are specified in the Gate Attendant Handbook.

1.2.9. RECREATION ONE STOP (R1S) is a program used to issue fee receipts, make reservations, and maintain campground records and data. The program is provided by Recreation.gov and contractor, Booz Allen Hamilton (BAH). It will be used by Class A Campgrounds participating in the R1S. In the event the R1S Government Contractor changes systems/software for operating the reservation service during the Contract period, the gate attendant will be required to use the new system and equipment. Contractor will be paid for any additional training costs at the bid price per hour for the Contract

1.2.10. CONTRACT DEFICIENCY Refusal or failure to comply with the specifications described

1.3 SAFETY All work shall be performed in accordance with safety requirements set forth in the Corps of Engineers Manual, EM 385-1-1, entitled "Safety and Health Requirements Manual", and supplements thereto. A link to the manual is available online at www.usace.army.mil/Safety-and-Occupational-Health/EM-385-1-1-2008- Being-Revised . All equipment or materials not in conformity with the safety manual shall be promptly removed from Government property.

1.3.1. ACCIDENT REPORTS The Contractor shall maintain accurate accident records and report accidents as prescribed by the COR. Accidents shall be reported within 24 hours of occurrence, and all serious accidents resulting in death or requiring medical attention or lost time shall be reported immediately.

1.3.2 INCIDENT/DAMAGE REPORTS In all instance where Government property or equipment are damaged or lost by contract employees, the COR shall be notified immediately. A full report of the incident shall be submitted to the COR within 24 hours of the occurrence. The Contractor shall be responsible for any damage to Government property due to the Contractor’s negligence or abuse.

1.4 SECURITY

1.4.1 KEYS The Contractor will receive all necessary keys from the key control officer at the Rend Lake Project Office. In the event that the Contractor or his employees lose a key, the Contractor shall be responsible for all costs incurred by the Government to re-key all project locks that use the lost key. These re-keying costs include, but are not limited to the following: contract locksmith services; purchase of replacement keys, lock cylinders, and/or padlocks; and government labor costs. The Contractor may not place Contractor-owned locks on Government gates or points of entry. The Contractor and his employees will be allowed in work areas for official business only. The Contractor shall NOT reproduce any government issued key. The Contractor shall make the keys available to the key control officer upon request for inventory at any time. All Government issued keys shall be returned by the Contractor at the end of each work period, or upon termination of the contract. Work will not be considered complete and accepted until all keys have been returned to the key officer.

1.4.2 FEE BOOTH ACCESS No unauthorized person(s) shall be permitted inside the fee booth.

Authorized persons include Gate Attendants, Law Enforcement Officers, and USACE employees who are on duty and have business inside the fee booth. The Attendants shall secure and lock the fee booth when it is unattended.

Any money and/or passes (ATB or Corps Annual) shall be locked in an approved safe or vault (provided by USACE) or otherwise safeguarded in a manner approved by the COR. The safe provided by the government shall be properly secured when the fee booth is unattended.

1.4.3 AT LEVEL 1 TRAINING All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the Requiring Activity Approved Training Officer (RA ATO) in presentation form which will be documented via memorandum.

1.4.4 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.5 SUSPICIOUS ACTIVITY REPORTING TRAINING The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program.

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity.

This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.4.6 OPSEC TRAINING All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.4.7 CLASSIFIED AND/OR SENSITIVE MATERIALS All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.4.8 E-VERIFY The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify ) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file

1.5 UTILITIES Water, electricity, and disposal services for sewage and solid waste may be furnished by the Government. See Section 5, and Appendix A for campsites and facilities available to each Contractor. No charge will be made to the Contractor or Gate Attendant for the use of these facilities and services, when used in the performance of this purchase order.

1.6 CHANGES

1.6.1 CONVENIENCE OF THE GOVERNMENT During the contract period, it may be necessary to close the recreation area, or portions thereof, to effect repairs or to perform maintenance or preventive maintenance. Campground closure may also occur due to changes in public use, in the event that safety of the visiting public is jeopardized, or other purposes at the discretion of the Operations Manager. In the event of closure, the Contractor will be notified in writing 72 hours in advance, if possible, with the understanding that the Contractor shall resume services when deemed suitable by the Contracting Officer. Any reductions in the number of hours worked will result in a reduction of the total contract amount based on the contractor’s unit price bid.

1.6.2 EMERGENCY TERMINATION In the event of medical emergency or other valid circumstances, as determined by the Contracting Officer, the Contractor may request termination of the contract.

Requests shall be made in writing to the Contracting Officer.

1.7 PAYMENT

1.7.1. Payment to the Contractor for the performance of this purchase order will only be made for hours spent operating a fee booth, attending training, or attending other meetings called by the Contracting Officer, or as otherwise specified herein. Payment will not be made for booth supplies; envelopes and postage; time spent preparing deposits and associated reports; banking; banking expenses; transportation costs associated with fee deposits; making copies of deposit forms; or time spent transporting and mailing deposits. Compensation for these items should be included as part of the Contractor’s per-hour bid price.

1.7.2.Payment will be made monthly for the work actually performed during the month at the applicable contract unit price as soon as practical after acceptance of work performed and upon receipt of a correct invoice. In the event that the area is closed as described in Paragraph 1.6, the Government will have the right to reduce the amount of payment in accordance with the specified unit price. Each invoice shall be mailed or hand delivered to the Project Management Office and shall contain the following information:

1.7.2.1. Contractor’s name and address as it appears in Block 17a of Standard Form1449,

1.7.2.2. Contractor's Tax Identification Number,

1.7.2.3. Contract number,

1.7.2.4. Item Number

1.7.2.5. Contract Description of Services,

1.7.2.6. Contractor Hours Worked

1.7.2.7. Contract Unit Price, and

1.7.2.8. Extended Total.

1.8 FIDELITY BONDS

1.8.1 All gate attendants shall acquire a fidelity bond within 30 days of the award or renewal of this purchase order. The fidelity bond is to be acquired from a bonding source approved by the Contracting Officer.

Each Gate Attendant shall be bonded for an amount not less than $4000. A copy of the bonding instrument, or other proof thereof, shall be submitted to the Contracting Officer within 30 days of the award or renewal of the purchase order.

1.8.2 According to Federal regulations, any person required to furnish a bond has the following options in lieu of doing so.

1.8.2.1. Deposit certain United States bonds or notes in an amount equal at their par value to the penal sum of the bond.

1.8.2.2 Furnish a certified cashier’s check, bank draft, post office money order, or currency in an amount equal to the sum of the bond.

1.8.2.3. Submit an irrevocable, unconditional letter of credit.

1.9. NOTIFICATION OF CONTRACT DEFICIENCIES

1.9.1. The Contractor will be notified in writing of any serious or recurring minor deficiency in service, observed or confirmed by the Contracting Officer.

1.9.2. Written notification will be given by the Operations Manager by use of the Contract Discrepancy Report (CDR), DA Form 5479R. As initially issued to the contractor, the CDR describes the discrepancy or problem. The CDR will be discussed with the contractor when it is issued. The contractor shall provide his written response on the CDR form within 24 hours of issuance. The contractor’s response must:

- Identify the cause and corrective action taken, and

- Identify contractor action to prevent recurrence.

The CO will evaluate the contractor’s response and take appropriate action, which may include making necessary deductions. Upon finalization of the CDR, the contractor and the CO must sign the form. The contractor will be given a copy of the completed form. Should the contractor not concur with any decision, etc., the contractor may so state, in writing, and request a final decision by the CO. The CO monitors all CDR’s issued, and the CDR’s are the principle evidence used by the CO in determining government contract actions such as termination or decision not to exercise options. The original will become a part of the Contractor’s permanent file held by the Contracting Officer in the St. Louis District.

1.9.3. TERMINATION FOR DEFICIENCIES IN SERVICE This purchase order may be terminated by the Contracting Officer upon receipt of three (3) official notifications of deficiency in service (DA Form 5479R).

1.9.4. MISAPPROPRIATION OF GOVERNMENT PROPERTY OR FUNDS This purchase order will be terminated by the Contracting Officer in the event of the theft of Government property by the Contractor or a Gate Attendant, or if unbalanced and/or unaccountable receipts and/or funds occur. This also may result in criminal charges.

2. DESCRIPTION OF WORK

2.1. ASSISTANCE TO THE PUBLIC Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer.

2.1.1. Disseminate copies of Federal Regulations and other items as instructed to all visitors as they enter the campground.

2.1.2. Assist campers in locating a campsite.

2.1.3. Assist all visitors by answering questions relating to the lake area.

2.1.4. Record sites taken and maintain a permanent record of the current status of sites occupied and the length of stay. This will be accomplished using R1S.

2.1.5. Direct late arrivals to other Corps campgrounds, state parks, or private campgrounds.

2.1.6. Perform regular surveillance of the campground, making notes of campers who have left and campers needing to register or extend their stay.

2.1.7. Maintain updated records on incoming reservations, post campsite reservations, and ensure postings are accurate.

2.1.8. Maintain a sufficient supply of change and small bills at the fee booth to provide change to customers.

2.1.9. Fill out Lost and Found forms, tag found items, and turn them over to a ranger.

2.1.10. Become familiar with the lake’s recreation areas, facilities, programs, and regulations in order to disseminate accurate information to the visiting public.

2.1.11. Exercise tact, diplomacy, and courtesy at all times when dealing with the visiting public.

2.1.12. Work directly with Campground Hosts and provide information relevant to their position, such as lists of registered campers and available campsites.

2.1.13. Clean the fee booth daily, both inside and out, including the restroom. Gate Attendants must furnish all of their own cleaning and restroom supplies.

2.2 ASSISTANCE TO RANGERS Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer.

2.2.1 Advise park rangers immediately of disturbances and/or actual or potential violations of Title 36 Rules and Regulations, State or local law.

2.2.2 Shall not attempt to apprehend violators and shall not, except in extreme emergencies, contact law enforcement agencies when rangers are on duty.

2.2.3 Promptly, accurately, and completely report to Corps Rangers all accidents, incidents, and situations that may adversely affect the health and safety of visitors.

2.2.4 Record and report to park rangers any emergency messages received at the fee booth.

2.2.5 Shall not make their own rules for the campground, nor shall they enforce existing rules.

They shall be knowledgeable of and be able to explain all Federal regulations and lake policies. They shall defend and support these regulations and policies. Gate Attendants shall not make exceptions to established rules, regulations, policies, or guidelines without prior instructions to do so from a Ranger.

2.3 CAMPSITE RESERVATIONS (R1S)

2.3.1 GENERAL INFORMATION Recreation One Stop (R1S), provided by Recreation.gov and the Government service contractor, Booz Allen Hamilton (BAH), provides advance reservation services for campsites and other reservable facilities in the R1S inventory. These services include, but are not limited to the following: receiving reservation requests; bookings; collecting and processing fees; cancellations; changes; refund and credit requests; and transmitting reservation information daily to each individual campground or other identified field location.

2.3.2 GATE ATTENDANT REQUIREMENTS Gate Attendants will perform specific duties daily to implement the reservation program in accordance with established and provided procedures. Training is detailed in Appendix A. Gate Attendant duties include, but are not limited to, the following:

2.3.2.1. Maintaining current and accurate on-site records of reservations and customers,

2.3.2.2. Posting reserved facilities,

2.3.2.3. Checking site availability for customers,

2.3.2.4. Processing check-in registrations,

2.3.2.5. Processing walk-in registrations,

2.3.2.6. Canceling and No-showing reservations,

2.3.2.7. Making advanced reservations for customers in person. Gate Attendants will not take advance reservations over the phone.

2.3.2.8. Issuing America The Beautiful Interagency Passes and Corps of Engineers Annual Passes in accordance with procedures contained in Appendix B – Gate Attendant Handbook.

2.4 FEE COLLECTION The Gate Attendant shall perform the following duties to the satisfaction of the Contracting Officer.

2.4.1 USER PERMITS The Gate Attendant will utilize the computerized R1S system to collect user and pass fees and to create user receipts. In the event that the R1S system in unavailable for use, the Contractor will provide a hand-written receipt (using Government Supplied General Receipt Book) and enter the transaction into R1S when it becomes available. All fees will be collected by cash, check, or credit card. Credit card payments will be handled through the R1S system. Additional information for collection and refund procedures will be furnished during training. If handwritten receipts are used they shall be filled out accurately and legibly in their entirety.

2.4.2 TRANSMITTAL OF FEES

2.4.2.1 The Contractor will utilize the R1S system to document all collected fees and to create a deposit and records of all fees collected.

2.4.2.2. The Contractor shall make a deposit no less than once-a-week (7 calendar days), or at any time that the amount collected exceeds $5,000. The Contracting Officer may direct the Contractor to create a deposit document at other times as needed.

2.4.2.3. The Contractor will create a deposit for transmittal to the US Treasury. This will include a Deposit Summary Report generated in R1S; all personal checks collected; and a money order, bank draft, or cashier's check for the cash collections. NOTE: the use of personal checks to transmit collected fees is not permitted. Government funds cannot be mixed with personal funds.

2.4.2.4. The contractor will create a packet containing all supporting records for the deposit which will be submitted to the Rend Lake Project office. This packet will include the following:

2.4.2.4.1. Deposit Summary Report,

2.4.2.4.2. Deposit Detail Report,

2.4.2.4.3. Shift Summary and Detail Reports for each shift included in the deposit.

2.4.2.4.4. All receipts generated for fees collected,

2.4.2.4.5. All receipts generated for refunded fees,

2.4.2.4.6. The original receipt for the money order, bank draft, or cashier's check that was purchased to remit cash collections.

2.4.2.4.7. Any other documentation that supports the deposit.

2.5. MISCELLANEOUS DUTIES The Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer.

2.5.1. Keep the fee booth clean and sanitary inside and out. This includes, but is not limited to, sweeping, dusting, washing windows, removing nests and webs, and disposing of trash.

2.5.2. Maintain a written record of complaints and criticisms of any nature from registered campers

2.5.3. Wear name tags provided by the Government for identification.

2.5.4. Not develop an attitude of possessiveness toward the campground. The campground belongs to the public and is managed by the Government. Pride in the campground, however, is encouraged.

2.5.5. Remain within hearing distance of the provided communication equipment in the fee booth.

2.5.6. Keep the fee booth door locked at all times.

2.5.7. Collect data within the campground or distribute documents to campers requested by the Contracting Officer in support of studies conducted by the Government. Requests for such data are expected to occur infrequently, and time spent collecting data will be minimal.

2.5.8. Cooperate with Government employees who are on duty. They will be allowed to use communication and other equipment in the fee booth furnished by the Government, for official business purposes.

2.5.9. Perform other miscellaneous duties as indicated in Appendices A and B.

3. PERSONNEL

3.1. GATE ATTENDANT Gate Attendant(s) shall be on duty in the fee booth during the hours specified in Appendix A.

3.2. MEETINGS Meetings, if required, may be called by the Contracting Officer to discuss problems and changes associated with the performance of the contract. All Gate Attendants shall attend these meetings unless excused by the Contracting Officer. Payment for hours of attendance at these meetings is authorized.

3.3. OPTIONAL HOURS The Gate Attendant may be asked to work additional hours at other fee booths at Rend Lake when needed. Terms of this service are outlined in Appendix A, section 5.2.

3.4. APPEARANCE All Gate Attendants shall maintain a clean, well-groomed appearance while on duty.

They shall provide their own work attire. Government issued name tags shall be worn on the upper right quarter of the front of the shirt or blouse and shall be visible and readable to the public. Final decision as to appearance will be at the discretion of the Contracting Officer.

4. GATE ATTENDANT TRAINING

4.1. PRE-SEASON TRAINING All Gate Attendants are required to attend pre-season training at the project management office, or where specified, prior to the beginning of the work period. This training will include operation of the R1S computer system, fee booth operation, campground management, customer care, rules and regulations, and other topics as needed. The dates and times of the training will be determined by the Contracting Officer. Payment for attendance at the pre-season training for each Gate Attendant will be made at the per-hour bid price.

4.2. SECURITY TRAINING All training required under paragraph 1.4 SECURITY will be completed by each gate attendant using the fee booth computer while the fee booth is closed. Payment for completing this security training for each Gate Attendant will be made at the per-hour bid price.

4.3. ADDITIONAL TRAINING Optional in the event additional training is required due to program changes. All gate attendants will be required to attend any additional training as needed. Payment for the attendance at any additional training will be made at the per-hour bid price.

5. QUARTERS

5.1. GATE ATTENDANT CAMPSITES Optional at the discretion of the Government. One campsite with electrical, water, and sewer hookups may be provided by the Government at a location to be designated by the Contracting Officer's Representative. Showers and a sanitary dump station are available in the recreation area.

Caution: Although comments concerning the provided campsite are welcome, campsites and associated facilities will not normally be modified to suit the preferences of the Gate Attendant. See Appendix A, Part 3.

5.2. The Gate Attendant must always treat the public courteously, either on-duty or off-duty. Any family members living with or visiting the Gate Attendant must also treat the public courteously at all times.

5.3. The Contractor shall maintain the provided campsite in a clean and sanitary condition at all times.

Contractor or Gate Attendant owned materials and/or equipment shall be removed before final payment will be authorized.

5.4. The security of the Gate Attendant’s living quarters and personal property shall remain his or her responsibility throughout the contract period. The Government will accept no responsibility for, nor will it be liable for damage or theft occurring to the property of a Gate Attendant.

5.5. All Corps of Engineers regulations applicable to campgrounds will apply and be enforced at Gate Attendant campsites.

6. RESTRICTIONS

6.1. All Gate Attendants shall be subject to all current regulations concerning the public use of lands and waters of the project except those that are specifically waived under this contract.

6.2. Dog pens, horse corrals, poultry cages, or similar facilities for pets or animals are prohibited. Pets are not permitted in or near the fee booth.

6.3. Landscaping and/or gardening activities will not be permitted.

6.4. Eating or drinking in the vicinity of the fee booth computer will not be permitted because of the damage such actions have on computer hardware.

6.5. Government furnished telephones, computers, and other materials in the fee booth are for official use only.

6.6. Radio communications shall conform to current standards, policies, and procedures in effect in the St.

Louis District. The training session will include training on the use of Government provided radio equipment.

6.7. All motor vehicles, including motor bikes and scooters, used by the Gate Attendant shall be properly licensed and operated in accordance with existing rules, regulations, and laws. All vehicles shall be parked in accordance with Corps regulations.

6.8. Gate Attendants shall not possess or use firearms or any item that can be used as a weapon in the performance of this purchase order.

7. QUARTERS See Appendix A.

8. SUPPLIES AND EQUIPMENT See Appendix A.

9. WORK SCHEDULE

9.1. DUTY HOURS The Contractor shall be responsible for work specified by this purchase order during the dates and times specified in Appendix A.

9.2. BOOTH HOURS The booth shall open one and a half hours after the start of the gate attendant's scheduled work hours as specified in Appendix A. This time is to be used to allow the gate attendant to generate incoming camper reports, ensure that reservations are properly posted in the campgrounds, and perform campground surveillance. The booth shall close half an hour before the end of the scheduled work hours as specified in Appendix A. This time is to be used to allow the gate attendant to complete all financial transactions and close out the daily shift.

9.3. CHANGING WORK SCHEDULE The schedule of hours and days to be worked is subject to change in order to optimize service to the public. Such changes are expected to occur infrequently and will result in minor fluctuations in the work schedule and Work Period. The Contractor will be notified 72 hours in advance of any schedule adjustment.

9.4. ABSENCE The Contracting Officer shall be contacted and given at least 8 hours advance notice of any absence of a Gate Attendant, except in the case of a medical emergency. Any substitute Gate Attendant must be approved by the Contracting Officer in advance and must have attended the pre-season training. No payment will be made for times not worked.

10. CONTRACT INSPECTION AND PERFORMANCE

10.1. INSPECTION Work will be conducted under the general direction of the Contracting Officer and is subject to inspection by appointed inspectors to insure strict compliance with the terms of the purchase order. No inspector is authorized to change any provision of the purchase order specifications, nor will the presence or absence of an inspector relieve the Contractor from any requirements of the purchase order.

10.2 PERFORMANCE During the progress of the purchase order, if it becomes apparent that the Contractor is unable or unwilling to perform the work in accordance with the purchase order specifications, additional supplies, equipment and/or personnel shall be obtained by the Contractor in order to insure that the specified work is accomplished. If any work performed hereunder is not in conformity with the requirements of this purchase order, the Government will require the Contractor to immediately take all necessary steps to insure proper performance. The Government has the option of reducing the Contract price to reflect the reduced value of the work performed. In the event that the Contractor fails to promptly take corrective action, the Government will (1) by contract or otherwise have the work performed and charge the Contractor any cost occasioned by the Government that is directly related to the performance of such work; or (2) terminate the purchase order for default as provided herein.

11. PROTECTION OF BUILDING, EQUIPMENT, AND VEGETATION

11.1. PROTECTION OF LAND RESOURCES The work areas on which work is to be performed and the land and water areas adjacent thereto shall be preserved in their present condition.

11.2. PROTECTION OF GOVERNMENT FACILITIES The Contractor shall be responsible for restoring any Government facilities or structures damaged as a result of their operation. Reasonable care shall be used to avoid damage to existing structures, equipment, and vegetation in the campground and other areas of operation. Any such damage shall be repaired or replaced as directed by the Contracting Officer at no cost to the Government. If the Contractor does not make such repair or replacement, the cost thereof will be deducted from payments. The Contractor shall advise the Contracting Officer of any damage due to vandalism or other causes as soon as possible.

12. OPTION TO EXTEND THE TERM OF THE CONTRACT - SERVICES

12.1. The Government may extend the term of this purchase order by written notice to the Contractor within 30 days prior to the end of the contract period, provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the government to an extension.

12.2. If the Government exercises this option, the extended contract will be considered to include this option provision.

12.3. The total duration of this purchase order, including the exercise of any options under this clause, will not exceed three (3) years.

12.4. MODIFICATION OF CONTRACT The period of the contract, work days and the total number of hours of the contract, are subject to adjustments due to changes in opening and closing dates of the various campgrounds. The Contractor will be notified 72 hours prior to implementing changes.

APPENDIX A

APPENDIX A

REND LAKE – GUN CREEK CAMPGROUND

1. SUPPLIES AND EQUIPMENT.

1.1. To be provided by the Gate Attendant:

a. Authorized self-contained living unit - optional.

b. All transportation required to perform the duties of this contract. Note: Any motorized vehicle must be licensed and operated by a licensed driver.

c. Envelopes, postage, money orders, etc.

d. Fee booth supplies, including but not limited to: transparent tape, masking tape, stapler and staples, paper clips, pens, pencils, large and small felt tip markers, writing pads, paper towels, Kleenex, thumb tacks, rubber bands, erasers, fly swatter, etc.

e. Cleaning and restroom supplies.

1.2. To be provided by the Government:

a. Campsite for self-contained living unit – optional - See paragraph 5 of Section C for more details.

b. Communication equipment - radio and/or telephone in the fee booth.

c. All forms, handout materials, pamphlets, and user fee receipt supplies. All America the

Beautiful Passes, and Corps of Engineers Day Use Annual Passes will be hand receipted.

d. Name tags for the identification of the gate attendant.

e. Use of provided utilities and sewer disposal facilities.

f. Computer equipment, R1S e-mail account, printer, printer paper, toner, and other computer supplies

g. Paper Shredder.

h. Keys for government locks. See paragraph 1.4.1 of Section C for more details.

2. WORK SCHEDULE.

2.1. BASE YEAR

Work Period: March 12 thru November 23, 2020 Total Estimated Work Hours: 1489 (total hours includes approx. 18 hours training at start of year)

March 12 thru April 26, 2020 (216 Hours) Sunday: 1:30PM-7:30PM

Monday: Off Tuesday: Off Wednesday: 1:30PM-7:30PM Thursday: 1:30PM-7:30PM

Friday: 12:30PM-8:30PM Saturday: 1:30PM-7:30PM

Exception March 12: Noon- 4:00PM - Post Reservations

April 27 thru May 17, 2020 (108 Hours) Sunday: 12:30PM-7:30PM

Monday: Off Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

Saturday: 12:30PM-7:30PM

May 18 thru September 6, 2020 (754 Hours)

Sunday: 12:30PM-8:30PM Monday: Off Tuesday: Off Wednesday: 12:30PM-8:30PM Thursday: 12:30PM-9:30PM

Friday: 10:00AM-10:00PM Saturday: 11:30AM - 9:00PM

Exceptions

May 24: 11:30AM – 8:30PM Sept. 6: 11:30AM – 8:30PM

September 7 thru November 1, 2020 (288 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

November 2 thru 15, 2020 (76 Hours)

Monday: Off Tuesday: Off Wednesday: 1:30PM - 7:30PM Thursday: 1:30PM - 7:30PM

Friday: 12:30PM - 8:30PM Saturday: 1:30PM - 7:30PM

November 16 thru 23, 2020 (29 Hours) Sunday: 11:30AM - 2:30PM Monday: 11:30AM - 2:30PM Tuesday: 11:30AM - 2:30PM

Wednesday: 11:30AM - 2:30PM Thursday: 11:30AM - 4:30PM

Friday: 11:30AM - 4:30PM Saturday: 11:30AM - 2:30PM

November 23: Noon – 4:00PM - Check-Out Customers & Clean Booth

2.2. OPTION YEAR 1

Work Period: March 18 thru November 22, 2021 Total Estimated Work Hours: 1447 (total hours includes approx. 18 hours training at start of year)

March 18 thru April 25, 2021 (184 Hours) Sunday: 1:30PM-7:30PM

Monday: Off Tuesday: Off Wednesday: 1:30PM-7:30PM

Thursday: 1:30PM-7:30PM

March 18: Noon- 4:00PM - Post Reservations

April 26 thru May 23, 2021 (144 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

May 24 thru September 5, 2021 (708 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-8:30PM Thursday: 12:30PM-9:30PM

May 30: 11:30AM – 8:30PM July 4: 11:30AM – 8:30PM Sept. 5: 11:30AM – 8:30PM

September 6 thru October 31, 2021 (288 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

November 1 thru 14, 2021 (76 Hours)

Monday: Off Tuesday: Off Wednesday: 1:30PM-7:30PM Thursday: 1:30PM-7:30PM

November 15 thru 22, 2021 (29 Hours)

Monday: 11:30AM - 2:30PM Tuesday: 11:30AM - 2:30PM

Wednesday: 11:30AM - 2:30PM Thursday: 11:30AM - 4:30PM

Friday: 11:30AM – 4:30PM Saturday: 11:30AM - 2:30PM

November 22: Noon – 4:00PM- Check-Out Customers & Clean Booth

2.3. OPTION YEAR 2

Work Period: March 17 thru November 21, 2022

Total Estimated Work Hours: 1447 (total hours includes approx. 18 hours training at start of year)

March 17 thru May 1, 2022 (220 Hours)

Monday: Off Tuesday: Off Wednesday: 1:30PM-7:30PM Thursday: 1:30PM-7:30PM

March 17: Noon- 4:00PM - Post Reservations

May 2 thru 22, 2022 (108 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

May 23 thru September 4, 2022 (708 Hours)

Monday: Off Tuesday: Off Wednesday: 12:30PM-8:30PM Thursday: 12:30PM-9:30PM

May 29: 11:30AM – 8:30PM July 3: 11:30AM – 8:30PM Sept. 4: 11:30AM – 8:30PM

September 5 thru October 30, 2022 (288 Hours)

Monday: Off

Tuesday: Off Wednesday: 12:30PM-7:30PM Thursday: 12:30PM-7:30PM

October 31 thru November 13, 2022 (76 Hours)

Monday: Off Tuesday: Off Wednesday: 1:30PM-7:30PM Thursday: 1:30PM-7:30PM

November 13 thru November 21, 2022 (29 Hours)

Monday: 11:30AM - 2:30PM Tuesday: 11:30AM - 2:30PM

Wednesday: 11:30AM - 2:30PM…