Solicitation_-_W912NS-16-R-7002_-_Final.pdf

SEE ADDENDUM

(No Collect Calls)

W912NS-16-R-7002 07-Apr-2016

b. TELEPHONE NUMBER

573-638-9847

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 25 Apr 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912NS9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PAUL CALDWELL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USPFO FOR MISSOURI

ATTN: CPT PAUL CALDWELL

7101 MILITARY CIRCLE

JEFFERSON CITY MO 65101

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W90T90 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

MO MEDDET

MO MEDDET

2302 MILITIA DRIVE

JEFFERSON CITY MO 65101

TEL: 5736389522 FAX:

537-638-9619FAX:

TEL: 573-638-9847 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

561110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

X EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF88

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912NS-16-D-0001

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Nonclinical Case Management Services

FFP

Nonclinical Case Management (NCM) Services shall be provided in accordance with attached Performance Work Statement (PWS).

Please reference 52.212-1 for proposal instructions and 52.212-2 for evaluation criteria FOB: Destination

NET AMT

0002 1 Job CMRA Reporting Requirement

FFP

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://contractormanpower.army.pentagon.mil or https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

(5) Estimated direct labor hours (including sub-contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors)

(7) Total payments (including sub-contractors)

(8) Predominant Product Service Code (PSC) reflecting services provided by contractor (and separate predominant PSC for each Sub-contractor if different)

PSC CODE IS Q201

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information)[W8ZEAA]

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the Untied States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

Complete this requirement within 30 days from the end of the service or end of each option year.

U.S. Dept of Labor Wage Determinations apply to this contract and can be downloaded at www.wdol.gov. WAGE DETERMINATION Applicable Service Contract Wage Determination attached to solicitation and incorporated by reference: Wage Determination No.: 2005-2309 Revision No.: 17 Date of Revision: 12/29/2015

0003 1 Job OPTION Nonclinical Case Management Services

FFP

OPTION YEAR 1

Nonclinical Case Management (NCM) Services shall be provided in accordance with attached Performance Work Statement (PWS).

0004 1 Job OPTION CMRA Reporting Requirement

FFP

OPTION YEAR 1

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://contractormanpower.army.pentagon.mil or https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

(5) Estimated direct labor hours (including sub-contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors)

(7) Total payments (including sub-contractors)

(8) Predominant Product Service Code (PSC) reflecting services provided by contractor (and separate predominant PSC for each Sub-contractor if different)

PSC CODE IS Q201

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information)[W8ZEAA]

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the Untied States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

Complete this requirement within 30 days from the end of the service or end of each option year.

U.S. Dept of Labor Wage Determinations apply to this contract and can be downloaded at www.wdol.gov. WAGE DETERMINATION Applicable Service Contract Wage Determination attached to solicitation and incorporated by reference: Wage Determination No.: 2005-2309 Revision No.: 17 Date of

0005 1 Job OPTION Nonclinical Case Management Services

FFP

OPTION YEAR 2

Nonclinical Case Management (NCM) Services shall be provided in accordance

0006 1 Job OPTION CMRA Reporting Requirement

FFP

OPTION YEAR 2

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://contractormanpower.army.pentagon.mil or https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

(5) Estimated direct labor hours (including sub-contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors)

(7) Total payments (including sub-contractors)

(8) Predominant Product Service Code (PSC) reflecting services provided by contractor (and separate predominant PSC for each Sub-contractor if different)

PSC CODE IS Q201

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information)[W8ZEAA]

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the Untied States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

Complete this requirement within 30 days from the end of the service or end of each option year.

U.S. Dept of Labor Wage Determinations apply to this contract and can be downloaded at www.wdol.gov. WAGE DETERMINATION Applicable Service Contract Wage Determination attached to solicitation and incorporated by reference: Wage Determination No.: 2005-2309 Revision No.: 17 Date of

0007 1 Job OPTION Nonclinical Case Management Services

FFP

OPTION YEAR 3

Nonclinical Case Management (NCM) Services shall be provided in accordance

0008 1 Job OPTION CMRA Reporting Requirement

FFP

OPTION YEAR 3

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://contractormanpower.army.pentagon.mil or https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

(5) Estimated direct labor hours (including sub-contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors)

(7) Total payments (including sub-contractors)

(8) Predominant Product Service Code (PSC) reflecting services provided by contractor (and separate predominant PSC for each Sub-contractor if different)

PSC CODE IS Q201

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information)[W8ZEAA]

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the Untied States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

Complete this requirement within 30 days from the end of the service or end of each option year.

U.S. Dept of Labor Wage Determinations apply to this contract and can be downloaded at www.wdol.gov. WAGE DETERMINATION Applicable Service Contract Wage Determination attached to solicitation and incorporated by reference: Wage Determination No.: 2005-2309 Revision No.: 17 Date of

0009 1 Job OPTION Nonclinical Case Management Services

FFP

OPTION YEAR 4

Nonclinical Case Management (NCM) Services shall be provided in accordance with attached Performance Work Statement (PWS)

0010 1 Job OPTION CMRA Reporting Requirement

FFP

OPTION YEAR 4

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://contractormanpower.army.pentagon.mil or https://cmra.army.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(2) Contract number, including task and delivery order number

(3) Beginning and ending dates covered by reporting period

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

(5) Estimated direct labor hours (including sub-contractors)

(6) Estimated direct labor dollars paid this reporting period (including sub-contractors)

(7) Total payments (including sub-contractors)

(8) Predominant Product Service Code (PSC) reflecting services provided by contractor (and separate predominant PSC for each Sub-contractor if different)

PSC CODE IS Q201

(9) Estimated data collection cost

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information)[W8ZEAA]

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the Untied States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

(12) Presence of deployment or contingency contract language

(13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

Complete this requirement within 30 days from the end of the service or end of each option year.

U.S. Dept of Labor Wage Determinations apply to this contract and can be downloaded at www.wdol.gov. WAGE DETERMINATION Applicable Service Contract Wage Determination attached to solicitation and incorporated by reference: Wage Determination No.: 2005-2309 Revision No.: 17 Date of

WAGE DETERMINATION

WD 05-2309 (Rev.-17) was first posted on www.wdol.gov on 01/05/2016

******* REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF

LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.:

2005-2309 Daniel W. Simms Division of | Revision No.: 17 Director Wage Determinations| Date Of Revision: 12/29/2015 | Note:

Act for which the solicitation was issued on or after January 1, 2015.

If this contract is covered by the EO, the contractor must pay all workers in any classification listed on this wage determination at least $10.15 per hour (or the applicable wage rate listed on this wage determination, if it is higher) for all hours spent performing on the contract in calendar year 2016. The EO minimum wage rate will be adjusted annually. Additional information on contractor requirements and worker protections under the EO is available at www.dol.gov/whd/govcontracts.

States: Illinois, Missouri

Area: Illinois Counties of Alexander, Bond, Calhoun, Clay, Clinton, Effingham, Fayette, Franklin, Hamilton, Jackson, Jefferson, Jersey, Johnson, Madison, Marion, Massac, Monroe, Perry, Pope, Pulaski, Randolph, Saline, St Clair, Union, Washington, Wayne, Williamson Missouri Counties of Audrain, Boone, Callaway, Clark, Cole, Crawford, Franklin, Gasconade, Jefferson, Knox, Lewis, Lincoln, Marion, Monroe, Montgomery, Osage, Pike, Ralls, Randolph, Scotland, Shelby, St Charles, St Francois, St Louis, Ste Genevieve, Warren, Washington

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations

01011 - Accounting Clerk I 14.10 01012 - Accounting Clerk II 15.83 01013 - Accounting Clerk III 18.57 01020 - Administrative Assistant 24.14 01040 - Court Reporter 19.05 01051 - Data Entry Operator I 12.22 01052 - Data Entry Operator II 14.40 01060 - Dispatcher, Motor Vehicle 19.05 01070 - Document Preparation Clerk 13.51

01090 - Duplicating Machine Operator 13.51 01111 - General Clerk I 12.33 01112 - General Clerk II 15.00 01113 - General Clerk III 17.07 01120 - Housing Referral Assistant 20.96 01141 - Messenger Courier 11.61 01191 - Order Clerk I 12.99 01192 - Order Clerk II 14.18 01261 - Personnel Assistant (Employment) I 16.33 01262 - Personnel Assistant (Employment) II 19.05 01263 - Personnel Assistant (Employment) III 20.73 01270 - Production Control Clerk 20.73 01280 - Receptionist 15.10 01290 - Rental Clerk 16.06 01300 - Scheduler, Maintenance 15.96

01311 - Secretary I 15.96 01312 - Secretary II 17.85 01313 - Secretary III 20.96 01320 - Service Order Dispatcher 18.12 01410 - Supply Technician 22.39 01420 - Survey Worker 19.05 01531 - Travel Clerk I 11.94 01532 - Travel Clerk II 12.86 01533 - Travel Clerk III 13.72 01611 - Word Processor I 13.51 01612 - Word Processor II 16.06 01613 - Word Processor III 19.05

05000 - Automotive Service Occupations 05005 - Automobile Body Repairer, Fiberglass 22.80 05010 - Automotive Electrician 20.59 05040 - Automotive Glass Installer 19.74 05070 - Automotive Worker 19.74 05110 - Mobile Equipment Servicer 18.01 05130 - Motor Equipment Metal Mechanic 21.46 05160 - Motor Equipment Metal Worker 19.74 05190 - Motor Vehicle Mechanic 20.40 05220 - Motor Vehicle Mechanic Helper 16.72 05250 - Motor Vehicle Upholstery Worker 18.88 05280 - Motor Vehicle Wrecker 19.74 05310 - Painter, Automotive 20.59 05340 - Radiator Repair Specialist 19.74 05370 - Tire Repairer 15.80 05400 - Transmission Repair Specialist 21.46

07000 - Food Preparation And Service Occupations 07010 - Baker 12.77 07041 - Cook I 11.02 07042 - Cook II 12.07 07070 - Dishwasher 8.11 07130 - Food Service Worker 10.05 07210 - Meat Cutter 16.34 07260 - Waiter/Waitress 8.69

09000 - Furniture Maintenance And Repair Occupations 09010 - Electrostatic Spray Painter 20.56 09040 - Furniture Handler 13.35 09080 - Furniture Refinisher 20.56 09090 - Furniture Refinisher Helper 16.55 09110 - Furniture Repairer, Minor 18.84 09130 - Upholsterer 22.61

11000 - General Services And Support Occupations

11030 - Cleaner, Vehicles 11.74 11060 - Elevator Operator 11.10 11090 - Gardener 16.03 11122 - Housekeeping Aide 11.46 11150 - Janitor 11.46 11210 - Laborer, Grounds Maintenance 12.55 11240 - Maid or Houseman 8.62 11260 - Pruner 11.10 11270 - Tractor Operator 15.03 11330 - Trail Maintenance Worker 12.55 11360 - Window Cleaner 13.02

12000 - Health Occupations 12010 - Ambulance Driver 17.73 12011 - Breath Alcohol Technician 16.55 12012 - Certified Occupational Therapist Assistant 21.69

12015 - Certified Physical Therapist Assistant 20.81 12020 - Dental Assistant 16.87

W912NS 16 D 0001

12025 - Dental Hygienist 29.20 12030 - EKG Technician 22.64 12035 - Electroneurodiagnostic Technologist 22.64 12040 - Emergency Medical Technician 19.90 12071 - Licensed Practical Nurse I 14.80 12072 - Licensed Practical Nurse II 16.55 12073 - Licensed Practical Nurse III 18.46 12100 - Medical Assistant 13.28 12130 - Medical Laboratory Technician 17.14 12160 - Medical Record Clerk 14.89 12190 - Medical Record Technician 15.83 12195 - Medical Transcriptionist 16.10 12210 - Nuclear Medicine Technologist 31.23 12221 - Nursing Assistant I 10.22 12222 - Nursing Assistant II 11.49 12223 - Nursing Assistant III 12.54 12224 - Nursing Assistant IV 14.07 12235 - Optical Dispenser 16.07 12236 - Optical Technician 15.99 12250 - Pharmacy Technician 15.52 12280 - Phlebotomist 14.07 12305 - Radiologic Technologist 25.09 12311 - Registered Nurse I 26.36 12312 - Registered Nurse II 29.18 12313 - Registered Nurse II, Specialist 29.18 12314 - Registered Nurse III 35.30 12315 - Registered Nurse III, Anesthetist 35.30 12316 - Registered Nurse IV 42.33 12317 - Scheduler (Drug and Alcohol Testing) 20.03

13000 - Information And Arts Occupations 13011 - Exhibits Specialist I 18.31 13012 - Exhibits Specialist II 22.69 13013 - Exhibits Specialist III 27.76 13041 - Illustrator I 20.80 13042 - Illustrator II 25.56 13043 - Illustrator III 30.15 13047 - Librarian 26.36 13050 - Library Aide/Clerk 12.34 13054 - Library Information Technology Systems 23.81 Administrator 13058 - Library Technician 14.61 13061 - Media Specialist I 17.18 13062 - Media Specialist II 19.21 13063 - Media Specialist III 21.43 13071 - Photographer I 16.71 13072 - Photographer II 18.69 13073 - Photographer III 23.16 13074 - Photographer IV 27.91 13075 - Photographer V 33.77 13110 - Video Teleconference Technician 17.77

14000 - Information Technology Occupations

14041 - Computer Operator I 17.04 14042 - Computer Operator II 19.06 14043 - Computer Operator III 21.26 14044 - Computer Operator IV 23.61 14045 - Computer Operator V 26.16 14071 - Computer Programmer I 22.01 14072 - Computer Programmer II 26.17 14073 - Computer Programmer III (see 1) 14074 - Computer Programmer IV (see 1) 14101 - Computer Systems Analyst I (see 1) 14102 - Computer Systems Analyst II (see 1)

14103 - Computer Systems Analyst III (see 1) 14150 - Peripheral Equipment Operator 18.26 14160 - Personal Computer Support Technician 25.31

15000 - Instructional Occupations 15010 - Aircrew Training Devices Instructor (Non-Rated) 34.92 15020 - Aircrew Training Devices Instructor (Rated) 42.25 15030 - Air Crew Training Devices Instructor (Pilot) 50.64 15050 - Computer Based Training Specialist / Instructor 33.63 15060 - Educational Technologist 28.74 15070 - Flight Instructor (Pilot) 50.64 15080 - Graphic Artist 21.87 15090 - Technical Instructor 20.66 15095 - Technical Instructor/Course Developer 25.27 15110 - Test Proctor 16.67 15120 - Tutor 16.67

16000 - Laundry, Dry-Cleaning, Pressing And Related Occupations 16010 - Assembler 9.18 16030 - Counter Attendant 9.18 16040 - Dry Cleaner 11.31 16070 - Finisher, Flatwork, Machine 9.18 16090 - Presser, Hand 9.18 16110 - Presser, Machine, Drycleaning 9.18 16130 - Presser, Machine, Shirts 9.18 16160 - Presser, Machine, Wearing Apparel, Laundry 9.18 16190 - Sewing Machine Operator 11.95 16220 - Tailor 12.63 16250 - Washer, Machine 9.95

19000 - Machine Tool Operation And Repair Occupations 19010 - Machine-Tool Operator (Tool Room) 22.05 19040 - Tool And Die Maker 25.72

21000 - Materials Handling And Packing Occupations 21020 - Forklift Operator 19.14 21030 - Material Coordinator 20.64 21040 - Material Expediter 20.64 21050 - Material Handling Laborer 19.18 21071 - Order Filler 12.91 21080 - Production Line Worker (Food Processing) 18.77 21110 - Shipping Packer 13.96 21130 - Shipping/Receiving Clerk 13.96 21140 - Store Worker I 11.56 21150 - Stock Clerk 17.04 21210 - Tools And Parts Attendant 19.14 21410 - Warehouse Specialist 19.14

23000 - Mechanics And Maintenance And Repair Occupations 23010 - Aerospace Structural Welder 26.30 23021 - Aircraft Mechanic I 25.34 23022 - Aircraft Mechanic II 26.30 23023 - Aircraft Mechanic III 27.31 23040 - Aircraft Mechanic Helper 19.24 23050 - Aircraft, Painter 24.07 23060 - Aircraft Servicer 21.72 23080 - Aircraft Worker 22.71 23110 - Appliance Mechanic 22.59 23120 - Bicycle Repairer 15.80 23125 - Cable Splicer 26.41 23130 - Carpenter, Maintenance 26.52 23140 - Carpet Layer 22.39 23160 - Electrician, Maintenance 30.81 23181 - Electronics Technician Maintenance I 24.18 23182 - Electronics Technician Maintenance II 25.38 23183 - Electronics Technician Maintenance III 26.95 23260 - Fabric Worker 20.13

23290 - Fire Alarm System Mechanic 23.21 23310 - Fire Extinguisher Repairer 18.57 23311 - Fuel Distribution System Mechanic 22.56 23312 - Fuel Distribution System Operator 17.91 23370 - General Maintenance Worker 20.67 23380 - Ground Support Equipment Mechanic 25.34 23381 - Ground Support Equipment Servicer 21.72 23382 - Ground Support Equipment Worker 22.71 23391 - Gunsmith I 18.57 23392 - Gunsmith II 21.52 23393 - Gunsmith III 23.58 23410 - Heating, Ventilation And Air-Conditioning 22.39 Mechanic 23411 - Heating, Ventilation And Air Contditioning 23.24 Mechanic (Research Facility) 23430 - Heavy Equipment Mechanic 23.21 23440 - Heavy Equipment Operator 25.39 23460 - Instrument Mechanic 21.16 23465 - Laboratory/Shelter Mechanic 22.59 23470 - Laborer 17.17 23510 - Locksmith 22.23 23530 - Machinery Maintenance Mechanic 27.80 23550 - Machinist, Maintenance 24.17 23580 - Maintenance Trades Helper 18.37 23591 - Metrology Technician I 21.16 23592 - Metrology Technician II 21.96 23593 - Metrology Technician III 22.79 23640 - Millwright 27.07 23710 - Office Appliance Repairer 22.23 23760 - Painter, Maintenance 23.03 23790 - Pipefitter, Maintenance 30.12 23810 - Plumber, Maintenance 28.85 23820 - Pneudraulic Systems Mechanic 23.58 23850 - Rigger 23.58 23870 - Scale Mechanic 21.52 23890 - Sheet-Metal Worker, Maintenance 26.55 23910 - Small Engine Mechanic 21.36 23931 - Telecommunications Mechanic I 24.81 23932 - Telecommunications Mechanic II 25.76 23950 - Telephone Lineman 23.55 23960 - Welder, Combination, Maintenance 23.21 23965 - Well Driller 23.21 23970 - Woodcraft Worker 23.58 23980 - Woodworker 18.57

24000 - Personal Needs Occupations 24570 - Child Care Attendant 9.61 24580 - Child Care Center Clerk 13.39 24610 - Chore Aide 9.28 24620 - Family Readiness And Support Services 13.20 Coordinator 24630 - Homemaker 13.20

25000 - Plant And System Operations Occupations

25010 - Boiler Tender 25.70 25040 - Sewage Plant Operator 23.34 25070 - Stationary Engineer 25.70 25190 - Ventilation Equipment Tender 18.44 25210 - Water Treatment Plant Operator 23.34

27000 - Protective Service Occupations 27004 - Alarm Monitor 17.23 27007 - Baggage Inspector 12.71 27008 - Corrections Officer 18.82 27010 - Court Security Officer 22.13

27030 - Detection Dog Handler 16.66 27040 - Detention Officer 18.82 27070 - Firefighter 25.67 27101 - Guard I 12.71 27102 - Guard II 16.66 27131 - Police Officer I 22.39 27132 - Police Officer II 24.88

28000 - Recreation Occupations 28041 - Carnival Equipment Operator 12.57 28042 - Carnival Equipment Repairer 13.41 28043 - Carnival Equpment Worker 8.87 28210 - Gate Attendant/Gate Tender 13.47 28310 - Lifeguard 11.59 28350 - Park Attendant (Aide) 15.07 28510 - Recreation Aide/Health Facility Attendant 11.00 28515 - Recreation Specialist 18.05 28630 - Sports Official 12.00 28690 - Swimming Pool Operator 16.53

29000 - Stevedoring/Longshoremen Occupational Services 29010 - Blocker And Bracer 23.72 29020 - Hatch Tender 23.72 29030 - Line Handler 23.72 29041 - Stevedore I 22.09 29042 - Stevedore II 24.90

30000 - Technical Occupations 30010 - Air Traffic Control Specialist, Center (HFO) (see 2) 35.77 30011 - Air Traffic Control Specialist, Station (HFO) (see 2) 24.66 30012 - Air Traffic Control Specialist, Terminal (HFO) (see 2) 27.16 30021 - Archeological Technician I 19.36 30022 - Archeological Technician II 21.56 30023 - Archeological Technician III 25.04 30030 - Cartographic Technician 27.52 30040 - Civil Engineering Technician 22.72 30061 - Drafter/CAD Operator I 19.36 30062 - Drafter/CAD Operator II 21.56 30063 - Drafter/CAD Operator III 24.15 30064 - Drafter/CAD Operator IV 29.71 30081 - Engineering Technician I 17.67 30082 - Engineering Technician II 19.83 30083 - Engineering Technician III 22.18 30084 - Engineering Technician IV 27.48 30085 - Engineering Technician V 33.62 30086 - Engineering Technician VI 40.68 30090 - Environmental Technician 22.06 30210 - Laboratory Technician 20.55 30240 - Mathematical Technician 26.82 30361 - Paralegal/Legal Assistant I 20.04 30362 - Paralegal/Legal Assistant II 24.86 30363 - Paralegal/Legal Assistant III 30.37 30364 - Paralegal/Legal Assistant IV 36.75 30390 - Photo-Optics Technician 26.82 30461 - Technical Writer I 23.51 30462 - Technical Writer II 28.76 30463 - Technical Writer III 34.79 30491 - Unexploded Ordnance (UXO) Technician I 22.74 30492 - Unexploded Ordnance (UXO) Technician II 27.51 30493 - Unexploded Ordnance (UXO) Technician III 32.97 30494 - Unexploded (UXO) Safety Escort 22.74 30495 - Unexploded (UXO) Sweep Personnel 22.74 30620 - Surface 30621 -

Weather Observer, Combined Upper Air Or (see 2) 24.15 Programs Weather Observer, Senior (see 2) 26.82

31000 - Transportation/Mobile Equipment Operation Occupations

31020 - Bus Aide 12.28 31030 - Bus Driver 16.52 31043 - Driver Courier 15.43 31260 - Parking and Lot Attendant 9.85 31290 - Shuttle Bus Driver 16.94 31310 - Taxi Driver 11.23 31361 - Truckdriver, Light 16.94 31362 - Truckdriver, Medium 17.97 31363 - Truckdriver, Heavy 20.79 31364 - Truckdriver, Tractor-Trailer 20.79

99000 - Miscellaneous Occupations 99030 - Cashier 8.79 99050 - Desk Clerk 9.86 99095 - Embalmer 24.71 99251 - Laboratory Animal Caretaker I 10.84 99252 - Laboratory Animal Caretaker II 11.89 99310 - Mortician 30.54 99410 - Pest Controller 16.01 99510 - Photofinishing Worker 13.06 99710 - Recycling Laborer 18.45 99711 - Recycling Specialist 22.00 99730 - Refuse Collector 16.24 99810 - Sales Clerk 12.95 99820 - School Crossing Guard 9.90 99830 - Survey Party Chief 20.39 99831 - Surveying Aide 13.53 99832 - Surveying Technician 18.54 99840 - Vending Machine Attendant 12.95 99841 - Vending Machine Repairer 15.14 99842 - Vending Machine Repairer Helper 12.95

ALL OCCUPATIONS LISTED ABOVE RECEIVE THE FOLLOWING BENEFITS:

HEALTH & WELFARE: $4.27 per hour or $170.80 per week or $740.13 per month

VACATION: 2 weeks paid vacation after 1 year of service with a contractor or successor; 3 weeks after 8 years, and 4 weeks after 15 years. Length of service includes the whole span of continuous service with the present contractor or successor, wherever employed, and with the predecessor contractors in the performance of similar work at the same Federal facility. (Reg. 29 CFR 4.173)

HOLIDAYS: A minimum of ten paid holidays per year, New Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day. (A contractor may substitute for any of the named holidays another day off with pay in accordance with a plan communicated to the employees involved.) (See 29 CFR 4174)

THE OCCUPATIONS WHICH HAVE NUMBERED FOOTNOTES IN PARENTHESES RECEIVE THE FOLLOWING:

1) COMPUTER EMPLOYEES: Under the SCA at section 8(b), this wage determination does not apply to any employee who individually qualifies as a bona fide executive, administrative, or professional employee as defined in 29 C.F.R. Part 541. Because most Computer System Analysts and Computer Programmers who are compensated at a rate not less than $27.63 (or on a salary or fee basis at a rate not less than $455 per week) an hour would likely qualify as exempt computer professionals, (29 C.F.R. 541.

400) wage rates may not be listed on this wage determination for all occupations within those job families. In addition, because this wage determination may not list a wage rate for some or all occupations within those job families if the survey data indicates that the prevailing wage rate for the occupation equals or exceeds $27.63 per hour conformances may be necessary for certain nonexempt employees. For example, if an individual employee is nonexempt but nevertheless performs duties within the scope of one of the Computer Systems Analyst or Computer Programmer occupations for which this wage determination does not specify an SCA wage rate, then the wage rate for that employee must be conformed in accordance with the conformance procedures described in the conformance note included on this wage determination.

Additionally, because job titles vary widely and change quickly in the computer industry, job titles are not determinative of the application of the computer professional exemption. Therefore, the exemption applies only to computer employees who satisfy the compensation requirements and whose primary duty consists of:

(1) The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications;

(2) The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications;

(3) The design, documentation, testing, creation or modification of computer programs related to machine operating systems; or

(4) A combination of the aforementioned duties, the performance of which requires the same level of skills. (29 C.F.R. 541.400).

2) AIR TRAFFIC CONTROLLERS AND WEATHER OBSERVERS - NIGHT PAY & SUNDAY PAY: If you work at night as part of a regular tour of duty, you will earn a night differential and receive an additional 10% of basic pay for any hours worked between 6pm and 6am.

If you are a full-time employed (40 hours a week) and Sunday is part of your regularly scheduled workweek, you are paid at your rate of basic pay plus a Sunday premium of 25% of your basic rate for each hour of Sunday work which is not overtime (i.e. occasional work on Sunday outside the normal tour of duty is considered overtime work).

HAZARDOUS PAY DIFFERENTIAL: An 8 percent differential is applicable to employees employed in a position that represents a high degree of hazard when working with or in close proximity to ordinance, explosives, and incendiary materials. This includes work such as screening, blending, dying, mixing, and pressing of sensitive ordance, explosives, and pyrotechnic compositions such as lead azide, black powder and photoflash powder. All dry-house activities involving propellants or explosives.

Demilitarization, modification, renovation, demolition, and maintenance operations on sensitive ordnance, explosives and incendiary materials. All operations involving regrading and cleaning of artillery ranges.

A 4 percent differential is applicable to employees employed in a position that represents a low degree of hazard when working with, or in close proximity to ordance, (or employees possibly adjacent to) explosives and incendiary materials which involves potential injury such as laceration of hands, face, or arms of the employee engaged in the operation, irritation of the skin, minor burns and the like; minimal damage to immediate or adjacent work area or equipment being used.

All operations involving, unloading, storage, and hauling of ordance, explosive, and incendiary ordnance material other than small arms ammunition. These differentials are only applicable to work that has been specifically designated by the agency for ordance, explosives, and incendiary material differential pay.

** UNIFORM ALLOWANCE **

If employees are required to wear uniforms in the performance of this contract

(either by the terms of the Government contract, by the employer, by the state or local law, etc.), the cost of furnishing such uniforms and maintaining (by laundering or dry cleaning) such uniforms is an expense that may not be borne by an employee where such cost reduces the hourly rate below that required by the wage determination. The Department of Labor will accept payment in accordance with the following standards as compliance:

The contractor or subcontractor is required to furnish all employees with an adequate number of uniforms without cost or to reimburse employees for the actual cost of the uniforms. In addition, where uniform cleaning and maintenance is made the responsibility of the employee, all contractors and subcontractors subject to this wage determination shall (in the absence of a bona fide collective bargaining agreement providing for a different amount, or the furnishing of contrary affirmative proof as to the actual cost), reimburse all employees for such cleaning and maintenance at a rate of $3.35 per week (or $.67 cents per day). However, in those instances where the uniforms furnished are made of "wash and wear" materials, may be routinely washed and dried with other personal garments, and do not require any special treatment such as dry cleaning, daily washing, or commercial laundering in order to meet the cleanliness or appearance standards set by the terms of the Government contract, by the contractor, by law, or by the nature of the work, there is no requirement that employees be reimbursed for uniform maintenance costs.

The duties of employees under job titles listed are those described in the "Service Contract Act Directory of Occupations", Fifth Edition, April 2006, unless otherwise indicated. Copies of the Directory are available on the Internet. A links to the Directory may be found on the WHD home page at http://www.dol.

gov/esa/whd/ or through the Wage Determinations On-Line (WDOL) Web site at http://wdol.gov/.

REQUEST FOR AUTHORIZATION OF ADDITIONAL CLASSIFICATION AND WAGE RATE {Standard Form

1444 (SF 1444)}

Conformance Process:

The contracting officer shall require that any class of service employee which is not listed herein and which is to be employed under the contract (i.e., the work to be performed is not performed by any classification listed in the wage determination), be classified by the contractor so as to provide a reasonable relationship (i.e., appropriate level of skill comparison) between such unlisted classifications and the classifications listed in the wage determination. Such conformed classes of employees shall be paid the monetary wages and furnished the fringe benefits as are determined. Such conforming process shall be initiated by the contractor prior to the performance of contract work by such unlisted class(es) of employees. The conformed classification, wage rate, and/or fringe benefits shall be retroactive to the commencement date of the contract. {See Section 4.6 (C)(vi)} When multiple wage determinations are included in a contract, a separate SF 1444 should be prepared for each wage determination to which a class(es) is to be conformed.

The process for preparing a conformance request is as follows:

1) When preparing the bid, the contractor identifies the need for a conformed occupation(s) and computes a proposed rate(s).

2) After contract award, the contractor prepares a written report listing in order proposed classification title(s), a Federal grade equivalency (FGE) for each proposed classification(s), job description(s), and rationale for proposed wage rate(s), including information regarding the agreement or disagreement of the authorized representative of the employees involved, or where there is no authorized representative, the employees themselves. This report should be submitted to the contracting officer no later than 30 days after such unlisted class(es) of employees performs any contract work.

3) The contracting officer reviews the proposed action and promptly submits a report of the action, together with the agency's recommendations and pertinent information including the position of the contractor and the employees, to the Wage and Hour Division, Employment Standards Administration, U.S.

Department of Labor, for review. (See section 4.6(b)(2) of Regulations 29 CFR Part 4).

4) Within 30 days of receipt, the Wage and Hour Division approves, modifies, or disapproves the action via transmittal to the agency contracting officer, or notifies the contracting officer that additional time will be required to process the request.

5) The contracting officer transmits the Wage and Hour decision to the contractor.

6) The contractor informs the affected employees.

Information required by the Regulations must be submitted on SF 1444 or bond paper.

When preparing a conformance request, the "Service Contract Act Directory of Occupations" (the Directory) should be used to compare job definitions to insure that duties requested are not performed by a classification already listed in the wage determination. Remember, it is not the job title, but the required tasks that determine whether a class is included in an established wage determination.

Conformances may not be used to artificially split, combine, or subdivide classifications listed in the wage determination.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FOR

Nonclinical Case Management Services

1. General:

1.1 Scope:

The purpose of this requirement is to provide Medical and Dental Non-clinical Case Management and administrative Care Coordinator staffing in support of Individual Medical Readiness (IMR). This requirement is designed to be flexible, responsive, and meets the ever-evolving needs of the government. DoDI 6025.19 establishes aggressive quarterly and annual metric goals for the separate IMR elements and for the overall IMR category of Fully Medically Ready (FMR) soldiers. The ultimate goals are to produce real-time reports based on complete, accurate data. The minimum goal for overall medical readiness is more than 75% of Service members FMR, with the ideal goal being 100%. The MO Army National Guard (ARNG) Surgeon’s Office requires a highly responsive process whereby the government can quickly obtain needed support and services. This PWS reflects existing National Guard Bureau policies and regulations.

1.1.1 MO ARNG Surgeon’s Office requires both case manager and administrative care coordinator/medical records technicians support services. The case management position may be filled at a minimum by either a Registered Nurse (RN), or Social Worker. The administrative care coordinator/medical records technicians do not require special licensure, but previous medical records/clinical background experience is preferred.

1.1.2. The Contractor shall furnish all labor and services required to provide a wide range of Medical and Dental Non-clinical Case Management and related Medical Administrative support services.

1.1.3 Period of Performance (PoP): The period of performance shall be 12 June 2016 – 11June 2017.

1.2 Background: The Department of Defense (DoD) TRICARE Management Activity (TMA) values all staff involved in the delivery of high-quality care to service members.

In 2009, a Medical Management Guide was issued by the Office of the Assistant Secretary of Defense for Health Affairs (ASD [HA]) and TMA, Office of the Chief Medical Officer (OCMO), Population Health and Medical Management Division (PHMMD). The Guide covers the components of a Medical Management (MM) program, including applicable principles, implementation concepts, processes, and tools/databases for Utilization Management (UM), Case Management (CM), and Disease Management (DM). It complements the 2001 DoD Population Health Improvement Plan and Guide published by TMA and the Government Printing Office http://www.tricare.mil/ocmo/download/mhs_phi_guide.pdf.

Under legislative mandates, the ASD (HA) submitted an annual report to Congress regarding healthcare delivery for Military Health System (MHS) beneficiaries. The 2009 report documented the MHS goal to providing high-quality care, improving performance through clinical and process outcomes, and increasing patients’ confidence in the care they receive. The Guide describes crucial components of Medical Management within the MHS, including the link between MM and population health and the dynamics between Utilization Management, Case Management and Disease Management in helping reduce unnecessary or inappropriate services and/or duplication of services. In the military setting, Case Management targets Active Duty Service Members and beneficiaries with complex, multi-system healthcare needs who require care coordination or case management services. Originally, Case Management almost exclusively targeted in-patients with catastrophic illnesses or injuries. However, a number of developments have served to change that strategy; notably:

- The emergence of the National Committee for Quality Assurance (NCQA):

http://www.ncqa.orgorg/.

- The development of accreditation standards by the Utilization Review Accreditation Commission (URAC): http://www.urac.org.

While Case Management continues to focus on catastrophic illness or injury, Case Management practices are also intensely directed at addressing chronic conditions that are more prevalent in the general patient population. Case managers can affect patient outcomes through proactive interventions across multiple healthcare settings.

Additionally, case managers are expected to engage community resources and facilitate ongoing and consistent patient education.

The MHS has three primary goals for Case Management:

- Improve the care, management, and transition of recovering Service members.

- Broaden the application of CM to include those with complex and at-risk needs before the Soldier requires complex care.

- Evaluate the impact of case management on the quality of military health care.

The Army National Guard, recognizing the importance of Medical Readiness after several years of combat deployments, implemented the Case Manager Support Contract in August 2005 as a time and materials contract, not Firm Fixed Price (FFP) and Performance Statement of Work-based. The current contract was originally awarded August 2009 to Skyline Ultd (with 49% subcontract to Sterling Medical).

At the end of FY09, case managers in 31 states were using the medical non-deployable module to manage their case loads.