Performance_Requirements_Summary.docx

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Non-Clinical Medical Case Management
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W912LQ18R0001
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Performance Requirements Summary

Deliverables

PWS Reference
Frequency
Minimal Acceptable Quantity/Quality

Measurements Medium/ Format Submit to:

Record in eCase Module Case Management process within 72 business hours of SM encounter
1.3.6.11
By encounter
Government review discovers no more than two untimely recorded events
MEDCHART eCASE report

MODS report

COR

Contact each open/active eCase no less than every 30 calendar days
1.3.6.11
Monthly
Government review discovers no more than two untimely recorded events
MEDCHART eCase report
COR
Ecase records shall be reassigned within 5 working days of personnel changeover
1.3.6.11

1.3.6.1

All events leading to personnel changeover
No more than one discovered errors
MEDCHART eCase report

MODS report

COR

Complete MODS input from events and encounters within 30 calendar days
1.3.6.1
Post Events or Encounters
Government review discovers no more than two untimely actions
COR Review

MODS Survey

COR

Prepare report of all enrolled service members to include their compliance, UIC, and MSC
1.3.5.3

1.3.6.3 1.3.6.6 1.3.6.29

Due no later than 5th of every calendar month
No more than two late submittals per performance period
MEDCHART

eCase report

COR

Upload all relevant medical/dental documents into health readiness record or denclass and add to hard copy individual’s record. No less than two weeks after document received.
1.3.6.23
Upon submittal of documents
Government review discovers no more than two untimely recorded events
HRR or DENCLASS
Records custodian + COR

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