Q&A_28Jul.pdf

PDF 52 KB Posted

Attached to
VT Veterans Outreach Team Call Center Support Services
Solicitation number
W912LN-17-R-0004
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Q&A

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1. What is the annual call volume?

1,080

2. What is the average call length?

Call length can range from five minutes to two hours

3. Can the proposals be submitted via email or do they have to be physically mailed as hard copies?

Proposals may be emailed

File details come from the government source that posted it. Updated .