Questions and Answers W912LC-24-Q-0049.docx

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SIP Trunk Telecommunications Voice Services
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W912LC-24-Q-0049
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This document is a set of Questions and Answers related to Solicitation W912LC-24-Q-0049 for SIP Trunk Telecommunications Voice Services. The key details are:

The Colorado Army National Guard (COARNG) currently uses a Cisco Call Manager Version 14 telephone system with 6 PRI connections supporting 183 concurrent calls. There is no disaster recovery location for backup or high availability. The COARNG is looking to eliminate the T1 PRI connections and transition to SIP trunks, with the physical connection terminated into a Cisco ISR 4351 gateway. The COARNG currently uses Red Sky E911 service and has requirements for fax/alarm line support and international call restrictions. Vendors must submit quotes by the closing date and time specified in the solicitation. Questions were due April 30, 2024 and answers were posted by close of business on May 1, 2024.

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Questions and Answers W912LC-24-Q-0049

1. Is there an incumber that is supporting the current phone system? If yes, can you provide the name of the incumbent?

0. Lumen is the current incumbent.

1. What type of telephone system does COARNG have?

1. Colorado runs Cisco Call Manager Version 14

1. How many T1 PRI circuits currently exist for the 183 concurrent calls?

2. 6 PRI connections

1. Is there a Disaster Recovery (DR) location for backup and/or high availability for the T1 PRIs? If yes, is your expectation that two SIP Trunks (one at main location and second one at DR location) will be provisioned?

3. No DR location at this time.

1. Also, if there is a DR location, can you provide the address?

4. NA

1. Does COARNG have a preferred SIP Trunk service provider?

5. No. LPTA

1. Are there any special requirements on other aspects of the voice service, such as 911 call, fax/alarm line, international call restrictions, etc.?

6. Colorado uses red sky e911 service to translate internal calls to 911 services, Colorado translates fax and alarm system with cisco call manager, FXA routers and ATA devices, we do wish to implement international calling restrictions.

1. What is the model of the IP PBX that will terminate the SIP trunk?

7. The physical connection will be terminated into a Cisco ISR 4351

1. Is the expected handoff from the vendors router a PRI connection to your existing voice switch?

8. The handoff can be standard ethernet. The 4351 gateway has the Network modules for both T1 and Ethernet. Preferred method is to eliminate T1 connections.

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