Behavioral_Health_Solicitation_OKARNG.pdf

OKLAHOMA NATIONAL GUARD (OKNG)

COMBINED SYNOPSIS/SOLICITATION FOR BEHAVIORAL HEALTH SUPPORT SERVICES

SOLICITATION NUMBER: W912L6-18-R-1004

SOLICITATION CLOSES: 30 AUGUST 2018 AT 5PM CENTRAL TIME

ANTICIPATED CONTRACT TYPE: INDEFINATE DELIVERY INDEFINATE QUANTITY FIRM FIXED

PRICE WITH A FIRM FIXED PRICE LEVEL OF EFFORT CLIN

CONTRACT SET-ASIDE: 100% SMALL BUSINESS - SERVICE DISABLED VETERAN OWNED

SMALL BUSINESS; IF THERE ARE NO SUCCESSFUL BIDS IN THIS CATEGORY THEN THIS

ACQUISITION WILL OPEN UP TO WOMAN OWNED SMALL BUSINESS; IF THERE ARE NO

SUCCUSFULL BIDS IN THIS CATAGOREY THEN THIS ACQUISITION WILL OPEN UP TO ALL

SMALL BUSINESS CATEGORIES

SOURCE SELECTION METHOD: LOWEST PRICE OF THE TECHNICALLY ACCPTABLE BIDS

BID SUBMITION: ELECTRONIC ONLY: FBO and/ or EMAIL, CONTRACTORS ARE ENCOURAGED

TO EMAIL PROPOSALS: ALL EMAILED PROPOSALS WILL RECEIVE A RETURN EMAIL

CONFIRMATION FOR RECEIPT OF PROPOSAL.

ALL PROPOSALS WILL BE CONSIDERED VALID FOR 90 DAYS FOLOWING RECEIPT OF

PROPOSAL, UNLESS OTHERWISE STATED ON THE FRONT PAGE OF THE PROPOSAL.

UNLESS OTHERWISE STATED IN WRITING IN THE CONTRACTORS PROPOSAL, ALL RECEIVED

PROPOSALS WILL BE CONSIDERED VALID FOR 120 DAYS.

1.0 Combined Synopsis/ Solicitation.

This is a combined synopsis solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a separate written solicitation will not be issued. This solicitation is issued as a request for proposal (RFP). This acquisition is utilizing NAICS code 621999 with the small business size standard being $15,000,000.00. This acquisition currently has no Defense Priorities and Allocations System (DPAS) ratings.

A. Eligibility for Award.

Offerors must have a current registration in the System for Award Management (SAM) at https://www.sam.gov as of the date of award to be eligible for award.

B. Evaluation.

Award shall be made on the basis of Lowest Price Technically Acceptable (LPTA) evaluation. An award will be made to the contractor who offers the lowest pricing of all the technically acceptable bids. The Contractor’s offer shall demonstrate that they will meet or exceed the technical requirements stated in the

Performance Work Statement. Issuance of award shall be made on the basis of the competitive rates offered by a contractor that is most advantageous to the Government, the ability to service the location of the requirement, and the capability to fulfill the requirement on time and in the correct quantities ordered.

C. Electronic Invoicing through Wide Area Workflow (WAWF).

To meet compliance with DFARS 252.232-7003, Electronic Submission of Payment Requests, all Contractors must submit requests for payment (invoices) through WAWF. Additional information and registration for WAWF can be completed online at https://wawf.eb.mil. Payment will be made by DFAS office designated in the contract. All payments will be made by electronic transfer of funds (EFT). The Government will make payment through WAWF upon satisfactory completion of work and the receipt of a proper certification for payment.

D. Terms of Award.

1) The contractor shall provide in accordance with the Performance Work Statement.

2) The Government point of contact, (COR) Contract Officer’s Representative, will be appointed upon contract award.

Primary Point of Contact:

Kevin Brokish Contract Specialist kevin.p.brokish.civ@mail.mil Phone: (405) 228-5502 Contracting Office Address:

3535 Military Circle Oklahoma City, OK 73111

PERFORMANCE WORK STATEMENT

BEHAVIORAL HEALTH SERVICES PERFORMANCE WORK STATEMENT

1.0 Organizational Analysis

Oklahoma Army National Guard (OK-ARNG):

Vision is to be an integrated medical readiness team…providing innovative leadership in a dynamic environment…assuring ready and deployable forces for federal, state and community missions

Mission:

• Federal: To promote the medical readiness of the Oklahoma Army National Guard and maintain a fully medical ready force capable of deploying in support of contingency operations.

• State: To provide fully medical ready forces for domestic emergencies or as otherwise required by state law.

1.1 Background:

The Global War on Terrorism (GWOT) has significantly increased the operations and deployments within the OK-ARNG and has placed additional strain and requirements on our Soldiers and their families. Increased deployments and missions locally and around the globe have required Soldiers to be deployed more frequently, for longer periods in high physical and mental stress operations. Additional resources and programs are required to increase the OK-ARNG medical readiness. OKARNG leadership requires support to identify and quantify the magnitude and status of medical readiness across all Army National Guard units in the State of Oklahoma.

1.2 Scope:

The OKARNG State Surgeon/Deputy State Surgeons’ office will provide Behavioral Health Specialists to assist in the behavioral health medical readiness operations and actions across the full medical readiness spectrum. The contracted support provided will assist with all pending and future medical actions required to assist in the determination of medical readiness of all OK-ARNG units. Further actions require capture, definition, tracking and resolution of all pending medical issues for OK-ARNG Soldiers. These actions are critical to improve deployment readiness and provide the proactive support our Soldiers and their families deserve for their actions and service to community, state and nation.

2.0 Technical Specifications:

The contractor shall have minimum of 24 months prior Federal Government contract experience to be eligible for award of this contract. The following technical specifications are provided to help potential contractors better understand the task environment in which the services will be delivered. The following specifications are required to successfully deliver the required service and support task order objectives.

The contractor is encouraged to exceed these minimum technical specifications to demonstrate its technical, operational, and administrative expertise in support of customer’s organizational and departmental objectives.

2.1 Behavioral Health Services:

Behavioral Health Specialists must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) and have a valid master’s degree of Social Work degree from an educational institution accredited by the Council on Social Work Education (CSWE). At least one position must be an LCSW, the other two can be an LCSW, LPC or LMHC. Preference will be given to the ability to provide LCSWs. It is preferred that the Contractor have a minimum of two

(2) years’ experience with government agencies and knowledge of military culture and experience collaborating with social service agencies to integrate resources, plan, and deliver comprehensive services. Contractor must have at least one year of experience with government agencies and military culture.

Required Skill Set: In order to successfully meet the performance objectives of this task order, the Contractor employee should possess the following knowledge/skills:

• General working knowledge of military acumen

• Strong organizational skills; able to multi-task

• Strong communication skills, both written and verbal

• Basic knowledge of standard office procedures and the ability to interpret general direction

• Must be proficient in Power Point, Excel, Word

• Detailed understanding of the following medical guidelines/processes:

o AR 40-501 (Standards of Medical Fitness) o Department of the Army Personnel Policy Guidance (PPG) – Chapter 7 o US CENTCOM Modification 10 (MOD 13) Mobilization guidelines o AR 600-85 (Army Substance Abuse Program (ASAP)) o AR 608-18 (Army Family Advocacy Program) o Army Suicide Prevention Program o FM 4-02.51 (Behavioral Health Treatment for Soldiers) – Chapter 8 o DoD Directive 6490.1 (Mental Health Evaluations of Members of the Armed

Forces)

2.1.1 When contractor employees are working on government facilities or participating at government meetings, they shall wear identification badges and disclose themselves as such. The badges, at a minimum, must have the employee name and the word “contractor” displayed. Ideally, the company name will appear on the badge. Contractor or government issued badges are acceptable. Additionally, notwithstanding any other provisions in the Performance Work Statement, the contractor shall perform no inherently governmental functions. Contractor employees shall identify themselves as a contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no action that binds the government to a final decision or results in the exercise of governmental discretion. When contractor personnel are tasked to attend a government meeting or conference, they shall identify themselves as employees of a contractor at the beginning of the meeting. The contractor may present government approved briefings at the meeting and answer questions with pre-approved government responses; however, the contractor shall not become a de facto government representative in discussions.

2.1.2 Contractor will Support and Coordinate mental fitness and wellness for operational readiness and work with the Deputy State Surgeons’ Office to develop and maintain systems for identifying and resolving Soldiers’ behavioral health concerns.

2.1.3 Coordinate referrals for soldiers and/or family members to the behavioral health components of the psychological, family, social, spiritual, and emotional support programs available to service members (SM) and their families using Military Treatment Facilities (MTF), VA, network Tri-Care providers, non-network providers and community resources that are at a reduced or no cost.

2.1.4 Perform initial and follow-up SM screening evaluation, utilizing information from clinical interviews, non-psychometric tests, and collateral sources, as appropriate.

2.1.5 Create and maintain a current resource list of providers for referrals, compromised of licensed and credentialed civilian behavioral health professionals who meet minimal training requirements and demonstrate knowledge of military culture, assessment, and treatment of the type of behavioral health needs common to a SM.

2.1.6 Assist the State Surgeon/Deputy State Surgeons’ office with the management of practicum students performing advocacy outreach in support of the OK-ARNG.

Development of a Creative Action Plan, using practicum students to promote psychological health and wellness while the contractor promotes counseling and treatment services.

2.1.7 Determine a provisional diagnosis and formulate appropriate treatment plan.

2.1.8 Inform State Surgeons’ Office of all significant modifications in policies or practices, as related to behavioral health.

2.1.9 Develop and maintain external relationships among various community resources which provide resources to at risk populations.

2.1.10 Maintain local community resources throughout the state of Oklahoma that provide support to OK-ARNG members and their families in relation to mental, behavioral or emotional health needs.

2.1.11 Track SM’s in Medical Operational Data System (MODS) and Medical Electronic Data (for) Care History and Readiness Tracking (MEDCHART) applications.

2.1.12 Case Manage Behavioral Health Cases of Soldiers referred from Medical Readiness Events (MRE) and complete an assessment of the SM in order to refer to proper resources accordingly.

2.1.13 Ensure SM’s care is properly managed, minimizing amount of time in non-deployable status.

2.1.14 Ensures proper maintenance of SM medical records in accordance with AR 40-66.

2.1.15 Works with Tri-Care and the Military Medical Support Office (MMSO) to obtain prior authorization for treatment.

2.1.16 Coordinates with the SM to ensure all appointment dates and times are communicated.

2.1.17 Provide consultation services to Medical Providers within the OKARNG pertaining to behavioral health issues.

2.1.18 Provides the Oklahoma G1 Medical Branch Patient Administrators (PAD) with all requested documentation for Soldiers within the PADs responsibility.

2.1.19 Maintains a management reporting system, currently an excel workbook, to include database spreadsheets. Operates a government provided computer to input, store, retrieve and manipulate data for various reports. Uses various software programs to maintain database files and prepare reports.

2.1.20 Provide technical expertise to Government Medical personnel toward identifying, evaluating, resourcing, monitoring, and determining dispositions for service members with BH difficulties.

2.1.21 Maintain a case load of no more than 50 soldiers at any given time. Currently the average is 25 per month soldiers.

2.1.22 Provides written recommendations regarding a service member’s Line-Of-Duty or Incapacitation pay status to the contracting officer representative (COR) for final disposition. Such recommendations can include confidential patient medical information as appropriate.

2.1.23 Provide information to patients about their privacy rights and how their information can be used (have patients sign consents). The Contractor shall also be responsible for protecting the confidential nature of SM’s files and medical/behavioral issues in accordance with HIPPA.

2.2 Mobilization Readiness Support Services:

2.2.1 Assure individual mobilization requirement guidelines established in Chapter 5-14, AR

40-501 as augmented and modified by Central Command Modification (CENTCOM MOD) 13 to the ARMY Personnel Policy Guidance (PPG) are distributed and fully implemented for individuals in mobilizing units. Regulations can be obtained from https://armypubs.army.mil/

2.2.2 Attend all soldier readiness process/soldier readiness check (SRP/SRC) events and perform detailed records review of individual soldiers to identify any behavioral concerns that require correction prior to mobilization.

2.2.3 Provides guidance to unit commander with the development of courses of action to correct and/or improve individual behavioral health medical readiness concerns on personnel.

2.2.4 Monitors all MODS/MEDCHART applications for compliance with medical readiness objectives set forth by The Adjutant General (TAG) and State Surgeon’s Office for units in order to achieve maximum awareness of behavioral health concerns with the intent to request updates to a soldier’s individual medical readiness (IMR)

2.2.5 Performs on site Mobilization Station Assistance visits for units of the OK-ARNG to facilitate processing through the SRP at the mobilization station as required by the government.

2.2.6 Develops and maintains local mobilization medical readiness information databases and spreadsheets to provide weekly status reports to units and State Surgeon’s Office.

2.3 Administrative/Clerical Support Services:

2.3.1 Ensure official correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors.

2.3.2 Suspense dates for any action, as prescribed by this contract, are accurately tracked ensuring no suspense’s are missed due to Contractor error.

2.3.3 Compose routine, non-technical correspondence, such as instructions on behavioral support request procedures, requests for information, case management reports, and letters of acknowledgment.

2.3.4 Prepare a wide variety of recurring and nonrecurring correspondence, reports, and other documents, review and finalize correspondence/documents prepared by others in handwritten or electronic drafts. Proofread/edit correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format.

2.3.5. Maintain applicable spreadsheets, schedules, appointments, archiving documents, and manage routine correspondence.

2.4 Files Support Services:

2.4.1 Maintain medical records in accordance with AR 40-66.

2.4.2 HIPAA protected correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors.

2.5 Automation Support Services:

2.5.1 Collect, review, and input data into computer system and audit output data.

2.5.2 Coordinate within and outside the OK-ARNG, and implement “paper-less” initiatives to reduce paper through electronic filing systems.

2.5.3 Create and maintain Power Point presentations for briefings, and trainings; excel spreadsheets for tracking documents, and input into developed or existing access databases.

2.5.4 Data is entered into the appropriate medical data system within 72 hours of service being rendered.

3.0 Additional Requirements and Notes:

3.1 The Contractor’s hours of operation may be required to be on a flexible schedule as required to meet the demands of the services, which may include work on the weekends and evenings at times to meet the needs of SM within the OK-ARNG. The contractor shall ensure that there is, at a minimum, one counselor on call, 24 hours per day, 7 days per week, for the duration of this contract. The contractor shall ensure that ample staffing is obtained to ensure this 24/7 coverage.

3.2 Location of performance is based in three separate locations: Oklahoma City, OK; Tulsa, OK; and Lawton, OK metro areas. Contractor will ensure that each of the locations is are staffed as a base of operations, however, 24/7 staffing at these locations if not required.

One contractor will be assigned to a specific area of operations and each will work out of these duty locations and provide support to SMs within their applicable areas of the State.

3.3 Travel for this contract is anticipated. Travel up to 30 miles per day, 4 days per week, and 52 weeks per year; totaling 6240 miles per counselor, for each contract base and option period may be required and shall be included within the proposal pricing. Travel over the 6240 miles per counselor will require prior approval from the COR. Any travel that results in a mulit-day overnight travel will require pre approval from the KO. Any travel over 100 miles requires pre approval of the COR or KO as applicable. Travel rates are set as such: $0.55 per mile for every mile in excess of 6240 miles, hotel rates are set at GSA per diem plus any tax for the applicable zip code. In the event of non-availability at the per diem rate, the next higher rate closest to the per diem rate will be utilized. Hotel rates and availability will be gauged and verified at current market rates using Travelocity.com, Priceline.com, or Hotels.com

3.4 Government Furnished Property (GFP). The contractor’s signature authority shall sign for all GFP and then be responsible for the allocation and distribution of such GFP within the contractor’s workforce, whom are assigned to this contract. The contractor may, in writing from the contract signature authority, delegate authority to an employee whom is assigned to this contract to act on behalf of the contractor solely for contract related GFP purposes.

3.5 Contractor will maintain all individual system access requirements. These requirements include common access card (CAC) renewal, Annual & one-time RCAS System Training Requirements, Annual Acceptable Use Agreement, and Annual HIPAA Certification.

4.0 Security Requirements:

4.1 During the performance of their contract, contractor employees may have access to or may generate unclassified information of a sensitive nature that is inappropriate for release to the public. Contractor shall implement information control procedures that require Government approval prior to the release of any information derived from the performance on the contract by the contractor or its employees, regardless of forum.

4.2 Unscheduled gate closures by Security may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

4.4 AT Level 1 Awareness Training (AT): Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

4.5 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

4.6 Use of Government Information Systems (IS) and access to Government networks is required to perform the duties of this contract. Contractor employees shall have a favorable background investigation and hold a security clearance and access approvals commensurate with the level of information processed or available on the system.

Contractor employees shall: Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil). Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements. Practice safe network and Internet operating principles and take no actions threatening the integrity of the system or network.

4.7 Protection of Personally Identifiable Information (PII). The contractor shall protect all

Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

4.8 CAC Requirements: The Common Access Card (CAC) is the Department of Defense

(DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

4.9 HSPD-12 Background Investigation Requirements: The contractor ensure Common

Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) at the earliest possible date prior to the employee’s performance on this contract, and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the State Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e- QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

4.10 Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel." The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer. It is recommend a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be: The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) https://www.dmdc.osd.mil/tass/.

4.11 The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure the TA is processing the request. A CAC cannot be issued without evidence the FSO has initiated a National Agency Check with Written Inquires (NACI).

The government will inform the contractor's applicant, via email, of one of the following:

Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-https://www.dmdc.osd.mil/tass/

Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/). Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection. Returned.* Additional information or correction to the application required by the contractor employee.*The contractor shall maintain records of all approved and rejected applications. At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC. Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier. The contractor shall return issued CAC's to the COR/KO office upon departure or dismissal of each contractor employee. Obtain a receipt for each card.

4.12 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to

Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical contractor employees maintain their AKO accounts.

4.13 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

4.14 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons or at unauthorized times. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

5.0 Miscellaneous:

5.1 Contractor shall maintain a physical presence at each counselors’ specific primary duty location during normal Government business hours unless otherwise required by contract.

All absences that leave a primary duty location without coverage for greater than one day will be coordinated by the contractor with the COR to ensure an adequate coverage plan is in place to meet the geographical needs for OKARNG members.

5.2 Holidays:

The following federal holidays are observed by the Government and are normally closed for business:

New Year’s Day – 1 January Martin Luther King Jr. Day – 3rd Monday in January President’s Day – 3rd Monday in February Memorial Day – Last Monday in May Independence Day – 4 July Labor Day – 1st Monday in September Columbus Day – 2nd Monday in October Veterans Day – 11 November Thanksgiving Day – 4th Thursday in November Christmas – 25 December

*The closure of Government facilities during a holiday, or any other day merely constitutes the non-availability of the primary duty location for the counselors during this time, and in no way shall it dictate the non-availability of Behavioral Health Service as described in this contract.

5.3 To the maximum extent practicable, travel should be conducted during OKARNG regular business hours. Any travel outside of the OKARNG regular business hours shall be reported to the COR prior to travel via email.

5.4 Management of Deliverables and Reporting. The contractor shall be responsible for creating, maintaining and disposing of only those Government records and reports required by this PWS. If requested by the Government, the contractor shall provide the original record or a reproducible copy of any such report. All documentation, records, files, continuity books, schedules, etc., which are the responsibility of the contractor are the property of the Government and shall remain so upon termination or completion of this contract. The contractor shall keep these items current.

5.5 The contractor shall permit the KO or COR access to all records, data, and facilities used in the performance of the contract services. Access shall be provided within 1 work day of the request and shall be for the purposes of verification of allowable costs, verification of contractor employee qualifications, and as otherwise deemed necessary by the KO.

5.6 Technical Reports. The contractor shall provide deliverables and/or reports as specified in the contract.

6.0 KEY PERSONNEL:

6.1 Removal of Personnel: The Contracting Officer may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug- Free Workplace); and those whose continued employment under this contract is inconsistent with the interest of installation security.

6.2 The Government will not supervise contractor employees. The contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for its employees. In the event that an employee is removed or replaced, the contractor shall notify the COR whenever changes are proposed. The Contractor shall also provide a minimum of a 7-day advance notice to the COR and KO prior to removing an employee.

This 7-day advance notice is not required in the case of emergency.

6.3 Employment and staffing difficulties shall not be justification for the contractor’s failure to meet established requirements. If such difficulties impair performance, the contractor may be subject to cause.

7.0 SAFETY

7.1 The contractor shall comply with all applicable Occupational Safety and Health

Standards (OSHA) standards, technical orders, regulations and referenced publications.

The contractor shall comply with the highest degree of safety protection where any disagreements exist.

7.2 The contractor shall brief all employees on proper safety and accident reporting. The contractor shall provide all occupational health services to their employees. Contractor shall notify the COR of any safety concerns.

7.3 Liability. The contractor shall be held liable for any loss, damage or injury sustained by the contractor or its employees and the Government or its employees during the performance of this contract caused by the negligence and/or intentional misconduct of the contractor or its employees while performing this contract

7.4 Observations and Inspections. Government personnel, other than Contracting Officer

Representatives (CORs), may occasionally observe contract operations. These personnel may not, however, interfere or provide direction to the contractor employee’s performance.

8.0 INHERENTLY GOVERNMENTAL FUNCTIONS

8.1 The term contractor refers to the contractor and contractor employees unless otherwise stated.

8.2 Contractor employees shall not perform any inherently governmental functions in their duties under the contract issued, as stipulated in FAR 7.5.

8.3 Classifications may be involved in duties that can be defined as nearly inherently governmental functions. The Contractors shall take extraordinary care to insure that they are not perceived as a Government employee. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types and dealings with Government or non-Government entities/personnel. Contractor decorum should leave no doubt that they are not acting in an official Government capacity and do not have the authority to bind the Government.

9.0 PROTECTION OF PERSONALLY IDENTIFIABLE INFORMATION (PII)

9.1 The Contractor shall be responsible to protect all Personally Identifiable Information

(PII) encountered in the performance of work under the contract in accordance with DFARS 224.103, DoD 5400.11, Department of Defense Privacy Program, and DOD 5400.11-R, Department of Defense Privacy Program.

9.2 If the Contractor violates the aforementioned policies and a PII breach results, the

Contractor shall be responsible for all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

10.0 Contractor Manpower Reporting:

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

https://cmra.army.mil/default.aspx?ReturnUrl=%2F The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract Number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor’s name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including subcontractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information; (11) Locations where contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in https://cmra.army.mil/default.aspx?ReturnUrl=%2F an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

SURVEILANCE MATRIX

Deliverable Performance Standard Acceptable Quality Level (AQL)

Method Used /

Frequency

Behavioral Health Specialist Services

Technical Specification

2.1-2.1.23

Coordinates with service members (SM) that have behavioral health concerns. Performs 100% of initial screenings within 5 days of Soldier request and follow-up interviews as needed to coordinate patient care. Provide information to patients about their privacy rights and how their information can be used. Maintains a case management reporting system through MODS and MEDCHART to include database spreadsheets for 100% of cases, updated weekly.

Periodic/ monthly Review

Mobilization Readiness Support Services

Technical Specification

2.2-2.2.6

Assures individual mobilization requirement guidelines are distributed and fully implemented for individuals in mobilizing units. All documents are 100% accurate in their final format, updated weekly.

Assists the commander with the development of courses of action to correct and/or improve individual medical readiness deficiencies on mobilizing personnel. Provides individual mobilization medical readiness behavioral health services. Monitors all MODS (Medical Operational Data System) and MEDCHART (Medical Electronic Data (for) Care History And Readiness Tracking) applications for compliance with behavioral health medical readiness, with 100% accuracy, updated weekly.

Periodic/ monthly Review

Administrative/Clerical Support Services

Technical Specification

2.3-2.3.5

Official correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors. Suspense dates are accurately tracked ensuring no suspense’s are missed. Travel up to 30 miles per day, 4 days per week, and 52 weeks per year; totaling 6240 miles per counselor, for each contract base and option period may be required and shall be included within the proposal pricing. Travel over the 6240 miles per counselor will require prior approval from the COR. Any travel that results in a mulit-day overnight travel will require pre approval from the KO. Any travel over 100 miles requires pre approval of the COR or KO as applicable. All documents are 100% accurate in their final format, updated weekly.

Periodic/ monthly Review

Files Support Services Technical

Specification 2.4-2.4.2

Documentation is filed in accordance with AR 40-66.

HIPAA protected correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors. All documents are 100% accurate in their final format, updated weekly.

Periodic/ monthly Review

Automation Support Services

Technical Specification

2.5-2.5.4

Data is input into MODS and MEDCHART with 100% accuracy. Data is entered into the appropriate medical data system within 72 hours of service being rendered. Reports, presentations and briefing documents are complete and contain no errors that would lead the intended recipients to draw faulty conclusions.

Periodic/ monthly Review

Contractor Manpower Reporting (CMR)

Contactor Manpower Reporting

10.0

Manpower data is input into the Contractor Manpower Reporting Database and substantiating evidence provided by the Schedule Holder to the

Contracting Officer not later than 31 October every contracting period.

Annual Review

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001 3 Job Behavioral Health Support Base Year

FFP

Behavioral Health Support in accordance with the performance work statement.

FOB: Destination

PURCHASE REQUEST NUMBER: 0011225132

PSC CD: Q999

MAX

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job Travel Base Year

FFP-LOE

Travel Base Year in accordance with the performance work statement. Travel is based on actual cost, when incurred, as outlined in the PWS.

FOB: Destination

*Reimbursable, no pricing needed*

CEILING PRICE

UNIT UNIT PRICE MAX AMOUNT

1001 3 Job OPTION Behavioral Health Support Option Year 1

FFP

Behavioral Health Support Option Year 1 in accordance with the performance work statement.

1002 1 Job OPTION Travel Option Year 1

FFP-LOE

Travel Option Year 1 in accordance with the performance work statement.

Travel is based on actual cost, when incurred, as outlined in the PWS.

UNIT UNIT PRICE MAX AMOUNT

2001 3 Job OPTION Behavioral Health Support Option Year 2

FFP

Behavioral Health Support In accordance with the performance work statement.

2002 1 Job OPTION Travel Option Year 2

FFP-LOE

Travel Option Year 2 in accordance with the performance work statement.

Travel is based on actual cost, when incurred, as outlined in the PWS.

CLIN MINIMUM/MAXIMUM QUANTITY AND CLIN VALUE

The minimum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not be less than the minimum quantity(s) and CLIN value(s) stated in the following table. The maximum quantity(s) and CLIN value(s) for all orders issued against the CLIN(s) on this contract shall not exceed the maximum quantity(s) and CLIN value(s) stated in the following table.

CLIN

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

0001 3.00 3.00 0002 1.00 $0.00 1.00 $10,000.00 1001 2.00 3.00

1002 1.00 $0.00 1.00 $10,000.00 2001 2.00 3.00 2002 1.00 $0.00 1.00 $10,000.00

CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND CLIN ORDER VALUE

The minimum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not exceed the maximum quantity and order value stated in the following table.

CLIN

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

0001 3.00

3.00

0002 1.00

1.00

$10,000.00

1001 2.00

1002 1.00

2001 2.00

2002 1.00

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 21-SEP-2018 TO

20-SEP-2019

N/A USP&FO--OKLAHOMA

USP&FO--OKLAHOMA

3501 MILITARY CIRCLE

OKLAHOMA CITY OK 73111

W90MUZ

0002 POP 21-SEP-2018 TO

20-SEP-2019

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 21-SEP-2019 TO

20-SEP-2020

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 21-SEP-2019 TO

20-SEP-2020

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 21-SEP-2020 TO

20-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 21-SEP-2020 TO

20-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY FULL TEXT

52.203-3 GRATUITIES (APR 1984)

(a) The right of the Contractor to proceed may be terminated by written notice if, after notice and hearing, the agency head or a designee determines that the Contractor, its agent, or another representative--

(1) Offered or gave a gratuity (e.g., an entertainment or gift) to an officer, official, or employee of the Government;

and

(2) Intended, by the gratuity, to obtain a contract or favorable treatment under a contract.

(b) The facts supporting this determination may be reviewed by any court having lawful jurisdiction.

(c) If this contract is terminated under paragraph (a) of this clause, the Government is entitled--

(1) To pursue the same remedies as in a breach of the contract; and

(2) In addition to any other damages provided by law, to exemplary damages of not less than 3 nor more than 10 times the cost incurred by the Contractor in giving gratuities to the person concerned, as determined by the agency head or a designee. (This subparagraph (c)(2) is applicable only if this contract uses money appropriated to the Department of Defense.)

(d) The rights and remedies of the Government provided in this clause shall not be exclusive and are in addition to any other rights and remedies provided by law or under this contract.

(End of clause)

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEP 2006)

ALTERNATE I (OCT 1995)

(a) Except as provided in (b) of this clause, the Contractor shall not enter into any agreement with an actual or prospective subcontractor, nor otherwise act in any manner, which has or may have the effect of restricting sales by such subcontractors directly to the Government of any item or process (including computer…