Media_Monitoring_Q As1.pdf

Questions & Answers

Q1. What are the specific features, attributes, deliverables or requirements that are needed?

A1.Monitor traditional media and new social media and blogs (printed & broadcast old) – 24 hour real time monitoring.

Able to monitor global, local, regional..

SaS Software – web based/cloud base Boolean searches (and, or, searches)

Ability to have technical and customer support

30 languages ability (translated)

Able to analyze the trend & charts graphs, tables

Ability to go back to 1 yr – to be able to see trends

Distribute press releases to journalists across the nation, also allowing to search journalists by specialty beats, area of interest/ LOCATION (MEDIA MARKET) I,e. energy or military While allowing me to look at journalist profiles and areas of influence

Unlimited number of press releases to be sent an unlimited number of hits

Ability to access to Mobile device

Q2. Is there any opportunity for clarifying questions to provide as accurate a quote as possible (like # of users needed, number of searches needed, etc.)?

5-10 users Key word search terms 10-20 key words

3. TMD requests the ability to monitor and analyze conversations, among other things. Please elaborate on what is meant by conversations?

Conversation is meant as: social media, what people are talking about, specifically to the TXARNG TMD anything key search related and influencers on social media (i.e. the governor) Follow sentiment – tone of the conversation (pleased vs unpleased)

2. TMD requests the ability to distribute press releases and other relevant information to the civilian media. Is the solution required to have a database of journalists for this purpose?

Yes it is - Distribute press releases to journalists across the nation, also allowing to search journalists by specialty beats, area of interest I,e. energy or military While allowing me to look at journalist profiles and areas of influence

Questions & Answers

3. The solicitation says the monitoring service must be connected with TMD’s social media platforms(tmd.texas.gov). Our solution can monitor social media platforms (Twitter and Facebook pages for example), share to Twitter directly, and post an RSS feed. The RSS feed would then need another program that TMD must provide, such as IFTTT or Zapier, to post information to social media. Will this suffice?

We want the ability to post to social media from the SaaS – Software as a Service.

Software will need access to have access to social media accounts influencers & trends.

4. Does TMD now use a media monitoring service? If so, which company/vendor provides the service?

No.

5. If TMD now uses a media monitoring service, what is the flat-rate annual cost TMD pays for the service?

NA

6. How many user licenses are required for TMD’s media monitoring service?

5-10