W912HZ20Q9343 Q_A_3.pdf
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- W912HZ20Q9343
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Other files
| File | Type | Posted |
|---|---|---|
| W912HZ20Q9343 Q_A_2.pdf | ||
| W912HZ20Q9343 Q_A.pdf | ||
| Description of Requirement_9Apr20.doc | DOC document | |
| Quote Submission Form.docx | DOCX document |
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1 - In the event of a malfunction, does technical support needed to fix parts and/or hardware be done onsite, or required offsite for security purposes?
ANSWER: In this case both options are acceptable since this system will not house any classified data.
2 - Has the Army, regarding IT matters for vendors, given ever a more articulate description of what is Lifetime Labor and Technical Support, when it goes beyond the actual parts replacement and could such be provided?
ANSWER: GSL is unable to answer this question right now regarding the Army’s description of lifetime labor and technical support. The GSL is trying to prepare for potential future malfunctions or technical issues.
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