W912HZ-15-T-0012-0001.pdf

W912HZ-15-T-0012

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is to revise the PWS section 4.1, Security and Safety, to remove the DD Forms 254 and Vistor Group Security Agreement language. Please see revised PWS.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 16

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-Aug-2015

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912HZ-15-T-0012

X 9B. DATED (SEE ITEM 11)

18-Aug-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Aug-2015

CODE

ERDC CONTRACTING OFFICE

3909 HALLS FERRY ROAD

VICKSBURG MS 39180-6199

W912HZ 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PWS

Performance Work Statement (PWS) for Conference Room Upgrades to BLDG 3294, room 16 Engineer Research and Development Center, US Army Corps of Engineers

06/30/15 Version 1.0

Vision Statement

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Personnel Administration

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

2.7 Federal Holidays

2.8 Government Facility Closure

2.9 Citizenship

2.10 Clearances

2.11 Common Access Card (CAC)

2.12 Travel

3 Performance Requirements

3.1 Conference Room Upgrades

4 Special Requirements

4.1 Security and Safety

4.2 Government Furnished Materials

4.2.1 Government Furnished Property

4.2.2 Property Accountability

4.3 Contractor Furnished Property

4.4 Scope Changes

4.5 Performance Evaluation

4.6 Quality

4.6.1 Quality Control

4.6.2 Quality Assurance

4.7 Transition

4.8 Employee Conduct

5 Deliverables

6 Related Documents

Performance Work Statement (PWS) for Conference Room Upgrades to BLDG 3294, Room 16, Engineer Research and Development Center, US Army Corps of Engineers

Vision Statement To accomplish mission tasking to perform upgrades and enhancements to the Engineer Research and Development Center (ERDC) conference room in BLDG 3294, Room 16. The conference room is heavily used both as an ERDC asset and by the USACE Reachback Operations Center (UROC) for coordination and reachback missions.

1 Introduction The U.S. Army Engineer Research and Development Center (ERDC) is one of the most diverse engineering and scientific research organizations in the world. The ERDC conducts research and development (R&D) in support of the Soldier, military installations, and the Corps of Engineers civil works mission, as well as for other federal agencies, state and municipal authorities, and with U.S. industry through innovative work agreements. The ERDC addresses R&D in four major areas: Battlespace Environment, Military Engineering, Environmental Quality/Installations, and Civil Works/Water Resources through the capabilities of seven laboratories at four geographical sites in Vicksburg, MS; Champaign, IL.;

Hanover, NH; and Alexandria, VA

1.1 Mission

Mission areas:

U.S. Army Corps of Engineers Reachback Operation Center (UROC) To support the Military Engineering R&D area, ERDC has developed the U.S. Army Corps of Engineers Reachback Operation Center (UROC) to support the U.S. Army Engineering Regiment in civil and military missions. The concept of reachback operation is to provide solutions to warfighters and first responders located anywhere in the globe to help them accomplish their missions by connecting them to the subject-matter-experts. As part of the reachback concept, the UROC provides the connectivity between the problem and solution in the form of the Reachback Operation Center located at ERDC and the deployable satellite communication kits. ITL provides personnel support to conduct the day-to-day operation in the Reachback Operation Center and personnel to fabricate, integrate, maintain and manage all required hardware and software to accomplish the Reachback mission.

1.2 Background

The Engineer Research and Development Center (ERDC) background, missions, and site information are available at: http://www.erdc.usace.army.mil The Information Technology Laboratory (ITL) is one of 6 research labs that comprise the ERDC. The ITL conducts research and development in Informatics and Computational Science and Engineering with particular emphasis on providing high performance computing for scientific and engineering discovery;

data acquisition, analysis, and management; geospatial analysis and informatics; software engineering and evaluation; computational analysis; automated information systems; building information modeling.

1.3 Scope

The contractor shall provide all personnel, supervision, and services necessary to provide upgrades and enhancements to the technical capabilities and ease of use of the conference room for research and development, science and engineering, and related logistical services to the ERDC. This will be a general services and supply contract.

The period of performance for each task is defined below.

2 General Requirements

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement.

The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to execute contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR).

Cross teaming may or may not be permitted.

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources.

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.6 Location and Hours of Work

The contractor shall provide services on-site. The work will be performed at U. S. Army Corps of Engineers, ERDC, 3909 Halls Ferry Road, Vicksburg, MS 39180-6199. Normal workdays are Monday through Friday, except US Federal Holidays or emergency-related closures. Core hours of work are from 0700 - 1730 local time. All employees are expected to be available during core hours.

In the event of an emergency closure at any specific Corps site, the contractor(s) working at that site shall be excused from work at no costs to the government and may be refused entry.

2.7 Federal Holidays

The contractor shall not provide services on the following recognized federal holidays without prior authorization from the Contracting Officer:

January 1, New Year's Day 3rd Monday in January, Martin Luther King Jr. Holiday 3rd Monday in February, Presidents Day Last Monday in May, Memorial Day July 4, Independence Day 1st Monday in September, Labor Day 2nd Monday in October, Columbus Day November 11, Veterans Day 4th Thursday in November, Thanksgiving Day December 25, Christmas Day When a holiday falls on a Sunday, it is observed on the following Monday. When a holiday falls on a Saturday, it is observed on the previous Friday.

2.8 Government Facility Closure

In the event of a government facility closure, the contractor employees shall be excused from work at no cost to the government.

2.9 Citizenship

Contractor and employees of the contractor are required to be citizens of the United States of America and must maintain such status during the entire duration of the contract unless the Contracting Officer approves an exception.

2.10 Clearances

All persons using unclassified automated information systems must have a positive National Agency Check with Inquiries (NACI). The contractor shall submit verification of this check for each contract employee prior to beginning work.

2.11 Common Access Card (CAC)

Due to the short duration of this work, it is not expected to warrant issuing CAC cards to contractors working on site.

If it is deemed necessary, each contract employee will be issued a CAC by the government. The CAC shall be returned by the contract employee to the issuing office upon termination of employment, reassigned outside of this contract, or at the expiration of this contract. Each contract employee shall wear the CAC such that it is readily visible at all times during contract performance at official duty station.

The CAC shall not be displayed while away from the official duty station or be left visible in a vehicle.

2.12 Travel

All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs.

3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 Conference Room Upgrades

The period of performance for this task is approximately 1 month from date of award, pending delay for ordering and receiving materials.

There will be no overtime requirement for this task.

There will be no travel requirement for this task.

This task does not require a security clearance.

3.1.1 New Displays and Videoconference upgrades: The contractor shall furnish all parts, materials, and labor to install 2 new 70" (slightly larger acceptable also) class LED / LCD flats-screen TVs (IAW Attachment 1-Conference room and table dimensions and IAW Attachment 3

– Tech Specs for displays) with wall mounts, centered on the short wall near cabinet, leaving space between for video camera shelf to mount, with enough spacing / standoff from wall so that the camera isn’t blocked by the TVs when panned to the left or right. The contractor shall re-mount existing PolyCom VTC camera between the two new TVs. The displays must be commercial grade (warranty is not valid for less expensive consumer grade sets) and must be 4K scalable ready. The contractor shall install 6 new touch-on / touch-off table-top microphones on existing conference room table with mute indicator light, and 1 touch-on / touch-off microphone with 270 degree coverage for the far end of the table. The contractor shall also install 1 wall jack faceplate with female XLR connector on wall near podium for optional podium mic and 1 podium microphone for operation with the existing videoconference system.

Deliverables A001 Documentation and manuals for displays A002 Wiring diagram(s) showing interconnection of all devices Performance Standards

a) STD: Provided displays are commercial grade (warranties are not valid for less expensive standard consumer sets mounted in commercial settings).

b) STD: Provided displays are 70” class (or larger) LCD or LED flatscreen displays and are 4K ready, IAW government-provided tech specs.

c) STD: Provided mounts are rated for the weight of the sets and mounted securely to wall stud.

d) STD: Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

3.1.2 Controller upgrades: The contractor shall provide a new wireless Creston TST-902 touch-screen controller and wall-mounted docking station. The contractor shall re-program new Crestron touch-screen controller to operate all room AV equipment. At a minimum, the controller shall have the functionality identified in Attachment 2 – Crestron flowchart). The contractor shall have significant experience with Creston software and hardware. Significant experience is defined as performing at least 3 prior installations of similar size and scope within the past 2 years.

The touch-screen controller should allow the user to place any of the 10 available video sources on either the left or right screen or both at any time. The available video sources are:

1 - Table video source 1 2 - Table video source 2 3 - Table video source 3 4 - Table video source 4 5 - Corps-net computer video source 6 - RDE-net computer video source 7 - Wall plate video source 8 - PolyCom HDX-8000 VTC system video source 9 - Sony BluRay DVD player video source 10 - TV channels video source (possible future connection to satellite TV receiver)

The touch-screen controller should allow the user to adjust the volume level of the selected audio source up and down or mute audio.

The touch screen controller should allow the user to control the functions of the VTC system such as pan, tilt, zoom camera, dial screen, utilize address book, with saved entries, etc.

The touch screen controller should allow the user to control the functions of the Sony BluRay DVD player such as play, stop, pause, etc.

The touch screen controller should allow the user to control the functions of the satellite TV receiver such as bringing up the channel guide, scrolling up / down, adjusting volume, entering channel number, etc.

The contractor design shall also include the capability to manually switch video and audio sources, so if touch-screen controller goes down the user can still switch sources and operate the equipment.

Deliverables A003 Source code to Crestron touch-screen controller A004 Brief user’s guide for conference room touch screen controller and all equipment Performance Standards

a) STD: Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

b) STD: Controller programmed IAW government provided flowchart attachment

3.1.3 Table and room functionality enhancements: The contractor shall replace the existing DVI switching system with an HDMI switching system. The contractor shall add 1 HDMI connector input and 1 VGA connector input (in addition to the 1/8” stereo (aka 3.5mm stereo) female audio input and power outlet, and removing 1 DVI connector video input) to each of the existing 4 pop-up consoles on the conference room table. The contractor shall install 1 audio / video (A/V) wall-plate mounted outlet to the wall beneath the TVs and beside the cabinet on the right side.

The AV wall plate should contain one HDMI video input, one VGA video input, and one 1/8” (3.5mm) female stereo input jack. (These should allow us to connect a cart-mounted secure videoconference system to the existing TVs, if required.) All A/V inputs should be auto-sensing, so that the system recognizes when an A/V source is connected to an input and automatically switches to that source. The contractor shall provide two 6’ patch cables to connect from HDMI-to-DVI video, and two 6’ patch cables to connect from 1/8” (3.5mm) stereo-to-composite stereo audio. The contractor shall label the 2 existing network jacks at each of the 4 pop-up consoles on the existing conference room table, to specify which is for the RDE network and which is for the Corps-net network. The contractor shall trace back and label both ends of the existing network cable to these jacks as RDE or Corps-net as well.

The contractor shall install 2 new wireless RF keyboard and mouse devices operating on different channels so they can operate simultaneously without interference. The wireless keyboards should have sufficient range that they will work from anywhere around the main conference room table, with the receiver located on the conference table. The contractor shall install 2 new USB extension cables from computers mounted in cabinet below TVs – 1 for RDE computer and 1 for Corps-net computer, to the center of the existing conference room table for use with the 2 RF wireless keyboard / mouse devices.

The contractor shall install 3 new power outlet stations (each with 2 power outlets) on the existing conference room table. Each of these new power outlets will be evenly spaced between 2 of the 4 existing pop-up plates on the conference room table. Combined, these will provide 6 additional power outlets to the conference room table.

Deliverables A002 Wiring diagram(s) showing interconnection of all devices Performance Standards

a) Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

b) Equipment provided is 4k ready and has at least a 1-year warranty

3.1.4 User Training: The contractor shall include a short training class for government users on the new room A/V equipment, and provide documentation to government including a block diagram or block diagrams showing all components and interconnections, source code for Crestron controller programming, and a short user’s guide with easy to follow instructions for system use.

Deliverables A004 Brief user guide for conference room touch screen controller and all equipment A005 Brief on-site system training class for users after installation Performance Standards

a) Training is sufficient to allow users to learn to control conference room equipment using the touch-screen controller or manually

b) Training materials allow users to quickly refer to instructions for future reference

3.1.5 1-Year Tech Support. The contractor shall include a 1-year maintenance and support agreement for the operation of equipment in the room. This maintenance and support shall include a guaranteed on-site technician response time of 2 working days to remedy problems, unlimited phone technical support, and a quarterly visit to check through the whole system to clean, test, and verify continued proper operation of all components for a period of 1 year from date of installation.

Deliverables A006 1-Year maintenance and technical support agreement to include quarterly visits to clean, inspect, test, and maintain proper equipment functionality, and on-site repair visits as necessary Performance Standards

a) STD: On-site technical support response is provided within 2 working days of call, for problems that cannot be resolved over the phone.

b) STD: Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

Additional Security Requirements Antiterrorism (AT) Level I Training All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at Access and General Protection/Security Policy and Procedures The contractor and all associated subcontractors employees shall comply with applicable installation, access and local security policies and procedures. Policies and procedures will be provided by the local Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and local policies. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

iWATCH Training The contractor and all associated subcontractors shall brief all employees on the USACE iWATCH program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 45 calendar days of contract award and within 45 days of new employees commencing performance on the contract. The contractor shall provide certification of completion to the COR within 10 days of training completion. Training documents will be provided by the Security Office.

Operations Security (OPSEC) Standing Operating Procedure/Plan The contractor and all associated subcontractors employees shall comply with applicable installation OPSEC plan and requirements to include initial OPSEC briefing within 30 calendar days of reporting to duty and annual training.

Information Assurance (IA) / Information Technology (IT) Training/Certification All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter.

////////////////////////////////////////////////IF NO CLEARANCE IS REQUIRED//////////////////////////////// Personnel Security Screening The Contractor shall conduct a security screening on every employee prior to their performance under this contract. The security screening shall cover the most recent five (5) years or since age 18, whichever is shorter, providing it includes the most recent two (2) years of the applicant's life. The security screening shall include, as a minimum, checks with former employers, former supervisors and personal references, along with a local record check with police departments (Vicksburg, and Sheriff). The Contractor shall furnish the Contracting Officer with a record of the results of each employee's security screening prior to entry on duty.

/////////////////////////////////////////////////////////OCONUS Only///////////////////////////////////////////// AT Awareness Training for Contractor Personnel Traveling Overseas US based contractor employees and associated sub-contractor employees will receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

Contract Requiring Performance or Delivery in a Foreign Country DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US.

The contractor is required or may be required to performance or delivery in a foreign country. All contractors to include non-local national contractor personnel will comply with theater clearance requirements and allow the combatant commander to exercise oversight to ensure the contractors compliance with combatant commander and subordinate task force commander policies and directives.

4.2 Government Furnished Materials

4.2.1 Government Furnished Property

The ERDC/Corps will make available the following property to the contractor for use on this task order/contract:

o Computers and similar equipment.

o Office space, utilities, and office supplies o Office furniture and other office equipment (i.e. calculators, typewriters, telephones, safes/storage equipment

In addition, the government will expect the contractor to integrate the following existing equipment with the new equipment upgrades:

o Sony BluRay DVD player o PolyCom HDX8000 VTC system with camera, microphones, remote o Speakers o Amplifier o Standard Dell PC connected to Corps-net o Standard Dell PC connected to RDE-net

4.2.2 Property Accountability

The contractor shall be responsible for all Government-furnished property within the area of responsibility.

The contractor shall provide appropriate documentation for property within his/her possession. The contractor shall be required to sign documentation when Government property is in transit or temporarily in contractor possession. The contractor shall conduct an inventory of all Government-furnished equipment annually and provide inventory results to the designated Property Hand Receipt Holder.

4.3 Contractor Furnished Property

The contractor shall furnish all materials, supplies, and equipment needed to accomplish the conference room upgrades and any specialized equipment deemed by the contractor to be necessary for contract compliance, for the use of employees employed under this contract.

4.4 Scope Changes

Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the Contracting Officer and not the COR or TR.

4.5 Performance Evaluation

The contractor's performance of services will be evaluated as defined in the Quality Assurance Surveillance Plan (QASP).

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control

The Contractor shall develop a Task Order QCP and maintain an effective quality control program to ensure services are performed in accordance with the IDIQ contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractors QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The finalized QCP will be accepted by the Government at the time of the award of the Task Order. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Governments review and approval. The Government may find the QCP "unacceptable" whenever the Contractors procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

4.6.2 Quality Assurance

The Government shall monitor the Contractors performance under this Task Order in accordance with the Government's QASP. The Government reserves the right to utilize other methods, as necessary, to assure the Contractor's compliance with the terms and conditions of this contract. The Government may inspect services provided by the Contractor both during and/or after performance is complete. If the Government identifies any performance deficiency, the Contractor will be advised of the deficiency as soon as possible. All such notifications will be confirmed in writing with the Contractor by the Government. Such notification will be made only to the Contractor or his/her designated onsite superintendent and not to any other agents, employees, or subcontractors. Upon receipt of such notification, the Contractor shall correct the deficiency within the time specified by the COR. However, in the event that the deficiency represents a hazard to health or safety or it serves to jeopardize operational continuity, then corrective action shall proceed immediately and continue uninterrupted until the correction is affected. In all cases, the correction of performance deficiencies shall not in any way adversely affect other contract performance.

4.7 Transition

The contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods.

4.8 Employee Conduct

When contractor employees are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such and expected to conduct themselves IAW DoD workplace rules and regulations. The badges at a minimum must have the employee name and word "contractor" displayed. Ideally, the company name will appear on the badge.

Additionally, notwithstanding any other provisions in the PWS, the contractor shall identify himself as a contractor in meetings, telephone conversations, all written communications, and work situations so their actions cannot be construed as acts of a Government official. The contractor shall take no actions that bind the government to a final decision or results in the exercise of government discretion.

5 Deliverables The contractor shall provide deliverables as described in section 3 above. Deliverables shall be specified by the government.

A001 Documentation and manuals for displays A002 Wiring diagram(s) showing interconnection of all devices A003 Source code to Crestron touch-screen controller A004 Brief user’s guide for conference room touch screen controller and all equipment A005 Brief on-site system training for users after installation

Identifier Name Description

A001 A001 Documentation and manuals for displays

A002 Wiring diagram(s) showing interconnection of all devices

A003 Source code to Crestron touch-screen controller

A004 Brief user’s guide for conference room touch screen controller and all equipment

A005 Brief on-site system training for users after installation with training materials

A006 1-year maintenance and technical support agreement to include quarterly visits to clean, inspect, test, and maintain proper functionality of equipment and on-site support with 2 working days for problems with room operations and unlimited phone support

6 Related Documents The following Documents are related to this project:

Attachment1 - Conf Room Upgrades_Dimensions.pptx Attachment2 - Conf Room Upgrades_CRESTRON_flowchart.pptx Attachment3 - Conf Room Upgrades_tech specs for displays.docx

Performance Requirement Summary (PRS) Statements Standards/AQLs Incentive/Remedy

3.1 Conference Room Upgrades

3.1.1 The contractor shall provide

and install 2 new 70” class displays, VTC camera and microphones, and remove old wiring.

a) Displays provided are IAW Attachment3 – tech specs for displays

b) Mounts provided are rated for the weight of the sets and mounted securely to wall stud.

c) Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

Corrective Action Report, Customer Complaint Record, and Performance Assessment Report listed in Appendices 2, 3, and 4 of the QASP will be used to record all corrective actions, complaints, and performance issues.

3.1.2 The contractor shall provide

a new Crestron TST-902 touch screen controller with docking station and provide programming to control all room equipment and select video sources to display.

a) Controller programmed IAW Attachment2 – Crestron flowchart

b) Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring along wall.

Corrective Action Report, Customer Complaint Record, and Performance Assessment Report listed in Appendices 2, 3, and 4 of the QASP will be used to record all corrective actions,

3.1.3 The contractor shall provide

enhancements to existing conference room table consisting of 4 new HDMI jacks, 6 new power outlets, 2 new USB ports

a) Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring

b) Equipment provided is 4k ready and has at least a 1-year warranty

Corrective Action Report, Customer Complaint Record, and Performance Assessment Report listed in Appendices 2, 3, and 4 of the QASP will be used to record all corrective actions,

3.1.4 The contractor shall provide

a short training class for users to demonstrate how to use touch-screen controller and equipment with brief user guide and wiring diagrams

a) Training is sufficient to allow users to learn to control conference room equipment using the touch-screen controller or manually

b) Training materials allow users to quickly refer to instructions for future reference

Corrective Action Report, Customer Complaint Record, and Performance Assessment Report listed in Appendices 2, 3, and 4 of the QASP will be used to record all corrective actions,

3.1.5 The contractor shall provide maintenance and technical support for 1 full year from date of completed installation to include quarterly visits to clean, inspect, test, and maintain proper functionality of equipment, on-site support for problems with room operations, and unlimited phone support

Deliverables:

A006 – 1 year maintenance and tech support agreement

a) On-site technical support response is provided within 2 working days of call, for problems that cannot be resolved over the phone.

b) Wiring is functional and neat, with all connections and wiring clearly labeled, and with no visible wiring

Corrective Action Report, Customer Complaint Record, and Performance Assessment Report listed in Appendices 2, 3, and 4 of the QASP will be used to record all corrective actions, (End of Summary of Changes)