Information_Technology_Laboratory_Research_and_Development_Service_Requirements_PWS.doc

Performance Work Statement (PWS)

ITL Information Technology Laboratory Research and Development (R&D) Service Requirements

10/22/2014

Version 5.0 4Vision Statement

1 Introduction

1.1 Mission

1.3 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Personnel Administration

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

2.7 Travel

3 Performance Requirements

3.1 Scientific Software and Engineering Application Research and Development

3.2 Sensors, Measurement and Instrumentation Research and Development

3.3 Computer Aided Design/Building Information Modeling Research and Development

3.4 Data Analysis, Integration and Assessment Research and Development

3.5 Computational Analysis Research and Development

4 Special Requirements

4.1 Security and Safety

4.2 Transition

4.3 Government Furnished Materials

4.4 Environmental Requirements

4.5 Applicable Directives

4.6 Quality

4.6.1 Quality Control

4.6.2 Quality Assurance Surveillance Plan (QASP)

5 Deliverables 6 Related Documents

Performance Work Statement (PWS) ITL Information Technology Laboratory Research and Development (R&D) Service Requirements Vision Statement

To build state of the art information technology solutions to support our customers.

1 Introduction

The U. S. Army Corps of Engineers (USACE) Engineer Research and Development Center (ERDC) has responsibility for investigating, developing and maintaining the nation's water and related environmental resources; constructing and operating projects for navigation, flood control, major drainage, shore and beach restoration and protection, related hydro power development, water supply, water quality control, fish and wildlife conservation and enhancement, and outdoor recreation; responding to emergency relief activities directed by other federal agencies; and administering laws for the protection and preservation of navigable waters, emergency flood control and shore protection.

1.1 Mission

The ERDC Information Technology Laboratory (ITL) provides expertise in the science of information, the practice of information processing and the engineering of information systems to produce enabling technologies for the Corps of Engineers, U.S. Army, Department of Defense (DOD) and their customers. The ITL conducts research and development in Informatics and Computational Science and Engineering with particular emphasis on providing high-performance computing for scientific and engineering discovery; data acquisition, analysis, and management; geospatial analysis and informatics; software engineering and evaluation; automated information systems; building information modeling.

For more information about the Information Technology Laboratory visit:

http://www.erdc.usace.army.mil/Locations/InformationTechnologyLaboratory.aspx

1.3 Scope

The ERDC ITL requires professional services for its research and development mission-critical activities. The contractor shall provide all personnel, supervision, and services necessary to provide services for research and development (R&D) and related activities for the ERDC ITL as defined herein and in task order Performance Based Statements of Work (PBSOW). This will be an indefinite delivery indefinite quantity (IDIQ) contract. The scope is defined as general requirements as outlined below in terms of areas of research and development responsibility or operational mission. Specific requirements of each customer will be detailed in individual task orders issued throughout the term of the contract.

The contractor shall perform R&D services related to the following areas:

Computer Aided Design/Building Information Modeling Research and Development Geospatial Analysis

Web Development

Application Development

Data Standards and Integration

Scientific Software and Engineering Application Research and Development Electronic System Research and Development

Geospatial Analysis Research and Development

Computer Engineering Research and Development

Database Development and Administration

Technical Documentation

Scientific Application Research and Development

Sensors, Measurement and Instrumentation Research and Development Instrumentation research and development

Data Collection and Analysis Research and Development

Instrument Calibration Research and Development

Application and Web Development

Data Analysis, Integration and Assessment Research and Development Electronic System Development

Database Creation and Administration

Geospatial Analysis

Computational Analysis Research and Development Numerical Analysis Research and Development

Computational Application Research and Development

Probability Analysis Research

Model Simulations

The default location for performance of task orders is the vendor’s location. Primary government sites of performance, if required, will include Vicksburg, MS, Alexandria, VA, Champaign, IL, and Hanover, NH.

2 General Requirements

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. When operating onsite, the contractor shall maintain continuity between ongoing activities at Vicksburg, MS, Alexandria, VA, Champaign, IL, and Hanover, NH and the contractor's corporate offices.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to service contracts or task orders. The contractor shall assign work to its personnel. The contractor shall maintain proper and accurate time keeping records of personnel.

The contractor, at no additional cost to the government, shall provide a Contractor Program Manager who serves as the contract manager along with other duties and who shall be responsible for overall contract performance. The name of this person shall be designated in writing to the contracting officer's representative (COR). The contractor shall be responsible for all expenses associated with task management. The Contractor’s Program Manager will be available for meetings at the Vicksburg, MS ERDC site given a 48 hour notice. Contract administration functions shall not be billed directly. The contractor may also designate task/project leaders to manage individual tasks.

2.3.3 Personnel Administration

The contractor employees working on this contract shall be able to perform, in their field, at a high level of performance at the commencement of the task. Meaning that contractor employees must have the education, training, certifications and experience to perform the duties required, IAW Army Regulations and Programs. All contractor personnel shall be able to read, write, speak, and understand English, shall possess good written and verbal communications skills, and shall have sufficient knowledge of proper English grammar, spelling, capitalization, and punctuation rules to identify errors and make corrections.

The contractor shall provide sufficient management of personnel as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure for services performed at the contractor's site(s). The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document utilized in the performance of each Task Order issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

Contractor Employee Conduct The contractors employees shall observe and comply with all applicable departmental and agency regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, etc.). The contractor shall ensure that all contractor employees represent a professional appearance at all times, and that their conduct does not reflect discredit on the United States Government.

When contractor employees are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such. The badges at a minimum must have the employee name and word "contractor displayed. Ideally, the company name will appear on the badge. Additionally, not withstanding any other provisions in the PWS, the contractor shall identify themselves as a contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no actions that bind the government to a final decision or results in the exercise of governmental discretion.

Removal of Contractor Employees for Misconduct or Security Reasons The Government may, at its sole discretion, direct the contractor to remove any contractor employee from Government facilities for misconduct or security reasons. Such removal does not relieve the contractor of the responsibility to provide sufficient qualified personnel for adequate and timely service. The Contracting Officer will provide the contractor with an immediate rationale for removal of contractor employee.

Conflict of Interest. Neither the contractor nor its on-site employees shall utilize their knowledge of access to information, sensitive or otherwise, for individual or company gain.

2.6 Location and Hours of Work

The headquarters site of the U.S. Army Corps of Engineers, ERDC is 3909 Halls Ferry Road, Vicksburg, MS 39180-6199. ERDC satellite laboratory sites are located in Alexandria, VA, Champaign, IL, Hanover, NH, and other Government facilities (mainly in the continental United States).

Core Working Hours. Government core working hours are from 0800 1645 local time Monday through Friday except US Federal Holidays. Government workers typically work eight (8) hours per day, 40 hours per week.

Government Facility Closure. In case of government facility closure as directed by the government, contractor employees shall be excused from work at no cost to the government.

2.7 Travel

Travel to other government facilities or other contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

3 Performance Requirements

The following section specifies the typical Performance Objectives and Performance Elements for the base contract.

3.1 Scientific Software and Engineering Application Research and Development

Performance Standards

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables A013 Status report

3.1.1 The Contractor shall perform application development for software engineering research.

Performance Standards

a) STD: Deliverables are made in accordance with schedule

Deliverables A003 technical report A015 Software source code

3.1.2 The Contractor shall perform geospatial analysis research for work units.

a) STD: Deliverables are made in accordance with schedule

Deliverables A003 technical report A005 Digital Maps A009 Database A012 Geospatial data

3.1.3 The Contractor shall perform database administration for work units.

a) STD: Deliverables are made in accordance with schedule

Deliverables

3.1.4 The Contractor shall consolidate and prepare system documentation for work units.

a) STD: Deliverables are made in accordance with schedule

3.1.5 The Contractor shall proof read, format, and edit technical reports for software engineering research projects.

a) STD: Accurate

AQL: 100% compliant with ERDC technical report preparation guidance

3.1.6 The Contractor shall perform software engineering for work units.

a) STD: Deliverables are made in accordance with schedule

Deliverables A003 technical report A010 Software Applications

3.2 Sensors, Measurement and Instrumentation Research and Development

a) STD: Deliverables are made in accordance with schedule

b) STD: Meets security safeguards

c) STD: No more than 2 validated complaints per month

3.2.1 The Contractor shall perform numerical or computational modeling for sensors, measurement, and instrumentation research.

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables A003 technical report A011 Numerical Model

3.2.2 The Contractor shall perform research and develop of information portals for data analysis and integration projects.

a) STD: Complete

AQL: 100%

b) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables A003 technical report A004 web based application

3.2.2.1 The Contractor shall collect mapping data for data analysis and integration research projects.

a) STD: Accurate

AQL: Level of accuracy consistent with source data

Deliverables A003 technical report A006 Map Metadata

3.2.3 The Contractor shall perform software engineering research for sensors, measurement, and instrumentation projects.

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables A003 technical report A010 Software Applications

3.3 Computer Aided Design/Building Information Modeling Research and Development

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

3.3.1 The Contractor shall conduct geospatial analysis research for work units.

a) STD: Compliant with applicable standards

AQL: Level of accuracy consistent with source data

Deliverables A003 technical report A005 Digital Maps A006 Map Metadata

3.3.2 The Contractor shall perform research and develop web-based applications for work units.

a) STD: Compliant with applicable standards

AQL: 100%

Deliverables A004 web based application

3.3.3 The Contractor shall perform research and develop CAD/BIM applications for the work units.

a) STD: AEC CAD Standard

AQL: Compliant

Deliverables A003 technical report A007 CAD/BIM Application

3.3.4 The Contractor shall manage and perform data backups for work units.

Manage data backup includes scheduling, setup, configuration, install, label media, and written documentation.

Performance Standards

a) STD: Complete

AQL: 100%

b) STD: Compliant with applicable industry standards

c) STD: Meets Schedules in accordance with service level agreement.

d) STD: Media must remain in customers format.

Deliverables A001 Dashboard Report

3.3.5 The Contractor shall research, develop, and design CAD/BIM systems for deployment on local area network.

a) STD: Plan can be implemented with minimum impact to system users

b) STD: Recommended solutions and procedures are implementable

c) STD: Utilizes best scientific practices and commercial data

d) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables

3.4 Data Analysis, Integration and Assessment Research and Development

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

3.4.1 The Contractor shall perform research and develop electronic systems for work units.

a) STD: Compliant with applicable standards

AQL: 100%

Deliverables A008 Electronic systems

3.4.2 The Contractor shall perform database administration for work units.

a) STD: Deliverables are made in accordance with schedule

Deliverables

3.5 Computational Analysis Research and Development

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

3.5.1 The Contractor shall develop computational software applications for work units.

a) STD: Applicable Industry Software Standards

AQL: Compliant

Deliverables A010 Software Applications

3.5.2 The Contractor shall perform research and conduct computational analysis for work units.

a) STD: Deliverables are made in accordance with schedule

AQL: 100% Compliant with schedule

Deliverables A003 technical report A011 Numerical Model

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

4.1.1 All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at .

4.1.2 All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

4.1.3 The contractor and all associated sub-contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after contract award.

4.1.4 All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter IAW AR 380-67 (Personnel Security Program) and Homeland Security Presidential Directive 12 (Policy for a Common Identification Standard for Federal Employees and Contractors) .

4.1.5 The Contractor shall develop an OPSEC SOP/Plan within 90 days of contract award. The OPSEC SOP/Plan must be reviewed and approved by the RA OPSEC Officer. The SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.

4.1.6 All new contractor employees will complete Level I OPSEC training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training.

4.1.7 All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

4.1.8 All contractor employees supporting IA/IT functions shall be appropriately certified upon contract IAW DoD 8570.01-M, DFARS 252.239-7001 and AR 25-2. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

4.9 All contractor employees shall ensure the following AT/OPSEC requirements are meet prior to deploying personnel authorized to accompany U.S. Armed Forces outside the United States: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

4.1.10 The Contractor shall comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), any revisions to DOD 5220.22-M and Army Regulation 380-49, Industrial Security. The DD254 will be attached with the contract.

4.1.11 All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

The Prime Contractor Company must have (or will have) a Facility Clearance (FCL) at the appropriate level (IAW the NISPOM DOD 5220.22-M and AR 380-49) prior to the start of the contract awarded period of performance. Contractor personnel performing work under this contract must have the required security clearance, per AR 380-67, at the appropriate level at the start of the period of performance. Security Clearances and FCL requirements are required to be maintained for the life of the contract IAW the DD254 attached to the contract. If no FCL, the supporting Government Contracting Activity will sponsor the prime contract company in obtaining the FCL.

DD Forms 254: Overarching security requirements and Contractor access to classified information shall be as specified in the basic DD Form 254, which will be further identified in the DD Form 254 for each TO, as required. All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

Visitor Group Security Agreement. The contractor shall sign a Contractor Visitor Group Security Agreement to protect classified information involved in performance under this contract or Task Order. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education; personnel security clearances; reports; security checks; security guidance; emergency protection; protection of government resources; DD Forms 254; periodic security reviews; and other responsibilities, as required.

4.2 Transition

The contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods. The contractor shall include the status of the transitioning of control of work as a deliverable in the monthly status report.

4.3 Government Furnished Materials

The default location for performance of task orders is the vendor’s location. Government furnished materials will be specified in each Task Order. Unless otherwise indicated in a particular task order, the Government will provide all facilities, utilities, equipment and materials necessary to accomplish the work for "on-site employees”:

Desk

Chair

Access to copy machine

Access to facsimile machine

Telephone, including long distance and voicemail

Desktop computer (PC) with access to printer

Cell Phone as determined necessary by the COR

Government furnished computers may be hand-receipted to the Contractor. The liability for the repair of damaged Government property shall be subject to the terms of the "Government Property” clause set forth in Section I of the solicitation and resulting contract. When Government property is furnished to the Contractor, a Government property control receipt will be completed and signed by the Contractor. The property control receipt will indicate the assigned location for use of the property by the Contractor. A copy of the property control receipt will be furnished to the Contractor. Upon return of the Government property to the Government, the Government property control receipt will be completed indicating the return of the property by the Contractor. A copy of the returned property control receipt will be furnished to the Contractor. All Government property furnished to the Contractor shall be accomplished in accordance with this procedure. The Contractor shall establish a property control system for the use, control, protection, and preservation of Government property assigned to the Contractor.

Government furnished property, if required, will be identified at the task order level. A listing of the property will be included in the performance work statement and should include at a minimum:

(1) The name, part number and description, manufacturer, model number, and National Stock Number (if needed for additional item identification tracking and management, and disposition);

(2) Quantity/unit of measure;

(3) Unit acquisition cost;

(4) Unique-item identifier or equivalent (if available and necessary for individual item tracking and management); and

(5) A statement as to whether the property is to be furnished in an ‘‘as-is’’ condition and instructions for physical inspection.

4.4 Environmental Requirements

Not Used.

4.5 Applicable Directives

The contractor shall comply with all documents referenced under paragraph 3.0, Performance Requirements. Compliance with documents listed as non-mandatory is the contractors' option.

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control

The Contractor shall develop a Order Quality Control Plan (QCP) for the base and maintain an effective quality control program to ensure services are performed in accordance with the IDIQ contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractors QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The finalized QCP will be accepted by the Government at the time of the award of the contract. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Governments review and approval. The Government may find the QCP "unacceptable" whenever the Contractors procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

4.6.2 Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the Contractors performance under this contract in accordance with the Governments QASP. The Government reserves the right to utilize other methods, as necessary, to assure the Contractor's compliance with the terms and conditions of this contract. The Government may inspect services provided by the Contractor both during and/or after performance is complete. If the Government identifies any performance deficiency, the Contractor will be advised of the deficiency as soon as possible. All such notifications will be confirmed in writing with the Contractor by the Government. Such notification will be made only to the Contractor or his/her designated onsite superintendent and not to any other agents, employees, or subcontractors. Upon receipt of such notification, the Contractor shall correct the deficiency within the time specified by the COR. However, in the event that the deficiency represents a hazard to health or safety or it serves to jeopardize operational continuity, then corrective action shall proceed immediately and continue uninterrupted until the correction is affected. In all cases, the correction of performance deficiencies shall not in any way adversely affect other contract performance.

5 Deliverables

The contractor shall provide deliverables as described in subsequent task orders. Deliverables shall be specified by the government. Format and delivery schedule for deliverables may be outlined in Contract Data Requirements Lists (CDRL) and/or other means TBD. Deliverables will typically fall within the listing below and be specified in individual task orders.

6 Related Documents

The following Documents are related to this project

Performance Requirement Summary (PRS)

AQL: 100% Compliant with schedule

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

VERY GOOD- 90-99% are done within the allotted time.

SATISFACTORY 80-89% are done within the allotted time.

MARGINAL- 70-79% are done within the allotted time.

UNSATISFACTORY-Below 70%.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: 100% compliant with ERDC technical report preparation guidance

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

b) Meets security safeguards

c) No more than 2 validated complaints per month

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: 100%

b) Deliverables are made in accordance with schedule

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: Level of accuracy consistent with source data

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: Level of accuracy consistent with source data

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: 100%

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: Compliant

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: 100%

b) Compliant with applicable industry standards

c) Meets Schedules in accordance with service level agreement.

d) Media must remain in customers format.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

b) Recommended solutions and procedures are implementable

c) Utilizes best scientific practices and commercial data

d) Deliverables are made in accordance with schedule

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: 100%

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

AQL: Compliant

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

EXCEPTIONAL 100% are done within the allotted time with 25% exceed the allotted.

SATISFACTORY 80-89% are done within the allotted time.

What: Monthly Status Report

How: Review report upon delivery

Who: Base Contract COR

Standard(s): Inspection applies to all standards