REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers

US Army Corps of Engineers Coralville Lake Custodial Services

W912EK26QA023

Attn: Eric Gaul 1500 Rock Island Drive Rock Island, Illinois, 61201 Email: eric.j.gaul@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF 1449 - Enter Name, Address, and Current Phone Number of Person to

Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete and submit the Base and 4 Option CLIN’s on the SF 1449.

4. Please fill out the information below completely and include this cover page with your offer, along with the above items that need to be filled out.

5. Include the Solicitation Number on the outside of your envelope, cover sheet, or subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

Contractors must be current in their registration in the System for Award Management (SAM) Database before a Government Contract award can be made. https://www.sam.gov/

Please provide: CAGE Code (SAM):____________________________________ Point of Contact: _________________________________ Phone & Email: _________________________________

FOR ADDITIONAL INFORMATION, CONTACT:

Eric Gaul -

Email: eric.j.gaul@usace.army.mil

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

SEE CONTINUATION

SEE CONTINUATION

SEE CONTINUATION

W912EK26QA023 23 MAR 2026

ERIC GAUL

(309) 794-5093

06 APR 2026

12:00 PM

W912EK 100

W07V ENDIST ROCK ISLAND

KO CONTRACTING DIVISION, 1 ROCK ISLAND ARSENAL

ROCK ISLAND, IL 61299-5001

UNITED STATES

ERIC GAUL, EMAIL: ERIC.J.GAUL@USACE.ARMY.MIL TELEPHONE: (309) 794-

561720

USD 18,000,000.00

SEE SCHEDULE

PERFORMANCE WORK STATEMENT

CUSTODIAL CLEANING SERVICES FOR ADMINISTRATION COMPOUND

CORALVILLE LAKE PROJECT, IOWA

SECTION TITLE

1. GENERAL INFORMATION

2. GOVERNMENT-FURNISHED PROPERTY

3. CONTRACTOR-FURNISHED ITEMS AND SERVICES

4. PERFORMANCE REQUIREMENT SUMMARY

5. GENERAL SECURITY REQUIREMENTS AND GUIDANCE

TE-1 TECHNICAL EXHIBIT #1 “QUALITY ASSURANCE SURVILLANCE PLAN”

TE-2 TECHNICAL EXHIBIT #2 “QUALITY ASSURANCE MONITORING FORM”

TE-3 TECHNICAL EXHIBIT #3 “MAP OF BUILDING LOCATIONS”

TE-4 TECHNICAL EXHIBIT #4 “TABLE OF BUILDING APPURTENANCES (NOT

INCLUSIVE OR EXACT)”

1. GENERAL INFORMATION

1.1. This is a non-personnel services contract to provide custodial cleaning services for the

Coralville Lake Project’s Administration Compound. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. DESCRIPTION OF SERVICES/INTRODUCTION. The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform custodial cleaning services of three (3) buildings in the Administration Compound for the U. S. Army Corps of Engineers, Coralville Lake Project, as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards as specified in this contract.

1.3. BACKGROUND. Coralville Lake is a flood control reservoir in Iowa City, Iowa, with numerous parks and access areas managed by or leased from the U.S. Army Corps of Engineers. Park areas at Coralville Lake Project offer a wide variety of recreation facilities including boat launching ramps, campgrounds, full-service marinas, picnic areas, and sand swimming beaches.

1.4. WORK SCHEDULE. The contractor is responsible for conducting business between the hours of 5:00 p.m. and 9:00 p.m. Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.5. POST AWARD CONFERENCE. After award, but prior to commencement of work, the

Contractor shall contact the Contracting Officer’s Representative, to arrange a mutually agreeable time to meet at the Coralville Lake Project Office to review the requirements and details of the work. The Contractor shall also be prepared to submit and discuss at this meeting the following items:

1.5.1. INSURANCE CERTIFICATE. Contractor must furnish proof of insurance as per

Section 1.6.

1.5.2. QUALITY CONTROL PLAN AND INSPECTOR. The quality control program is in place to assure the requirements of the contract are provided as specified in Section 1.7.

1.5.3. LETTER DESIGNATING ON-THE-JOB SUPERVISOR(S). As specified in

Section 1.7.2.

1.5.4. ACCIDENT PREVENTION PLAN. All work shall be performed in accordance with the Contractor’s Accident Prevention Plan which shall include applicable safety requirements set forth in the current Corps of Engineers Manual EM 385-1-1 “Safety and Health Requirements Manual”. A link to the most current version will be provided upon request.

1.5.5. SCHEDULE. The contractor shall provide a schedule of days and times work will be completed to avoid misunderstandings.

Minutes of the meeting shall be prepared, signed by both the Contractor and the COR and shall become a part of the contract file. There may also be occasions when subsequent conferences will be called to reconfirm understanding.

No on-site work shall be performed until the Accident Prevention Plan and Certificate of Insurance are submitted and approved.

1.6. REQUIRED INSURANCE. In accordance with the FAR Clause 52.228-5 titled “Insurance

Work on a Government Installation” the Contractor shall obtain and maintain during the period of performance under this contract the following kinds and minimum amounts of insurance*.

Before commencing work under this contract, the Contractor shall present to the Contracting Officer proof of the required insurance:

Type Amount Worker’s Compensation

Coverage complying with applicable state statute

Employer’s Liability Minimum amount of $100,000 General Liability on Comprehensive Form of Policy

Minimum limits of $500,000 per occurrence of bodily injury which includes, but is not limited to, insurance for all work required herein.

Comprehensive Automotive Liability

Minimum limits for $200,000 per person and $500,000 per occurrence for bodily injury, and $20,000 per occurrence for property damage

* Reference FAR 28.307-2 Liability, subparagraphs (a), (b), and (c).

** Iowa Insurance Division, telephone (515) 281-5705

Iowa Division of Workers Compensation, telephone (800) 562-4692

1.7. QUALITY CONTROL:

1.7.1. The Contractor will develop a Quality Control Plan designed to demonstrate how the Contractor will meet the needs of the contract. The Quality Control Plan will document how well the Contractor is meeting these needs and will be submitted for approval prior to work on this contract. The contractor must provide and maintain an inspection system acceptable to the government covering the services under this contract.

Complete records of all inspection work performed by the contractor must be maintained and made available to the government during contract performance.

1.7.2. The Contractor shall designate, in writing, a responsible on-site representative of each work crew who shall serve as a contact for matters involving quality, performance or non-performance of the required work assigned to that crew. The representative shall have the authority to correct non-performance. The Contracting Officer may disapprove any individual whom they considers to be incompetent to perform the work required. Such disapproval will be given to the Contractor by written notice, and the Contracting Officer’s decision shall represent a final decision.

1.7.3. The Contractor shall furnish to the Contracting Officers Representative (COR), a telephone number attended during normal business hours (7:30 a.m. – 4:00 p.m., CST) to which calls concerning performance or other contractual matters can be placed. For the purpose of time and date, a message will be deemed delivered to the Contractor, at such time as it is delivered to the number provided by the Contractor.

1.8. CONTRACTOR PERSONNEL.

1.8.1. The contractor shall provide necessary personnel to maintain performance standards and accomplish contract work within specified time frames. All Contractor personnel shall be legal residents of the United States.

1.8.2. PROFESSIONAL IMAGE: Contractors shall at all times promote a positive, professional image of themselves and the Corps of Engineers. At no time shall Contractors, through their personal appearance, actions or demeanor discredit the Government.

1.8.3. COOPERATION: Contractor shall at all times cooperate with and maintain a courteous, polite and respectful manner with members of the public, other contractors, volunteers and Government employees.

1.8.4. PROHIBITED CONDUCT: Contractors shall not consume nor be under the influence of alcohol, drugs or medications (except with doctor prescription) during on-duty hours; nor conduct themselves at any time in a manner unbecoming their position or as so to bring discredit to themselves or the Corps of Engineers.

1.8.5. PHYSICAL FITNESS: Personnel shall be physically qualified to perform all work as specified in this Performance Work Statement. Such work includes but is not limited to providing services outdoors under varied and sometimes severe weather conditions, repeated bending and stooping, heavy lifting, standing and walking for long periods, reaching, pulling and climbing on a step ladder.

1.9. REPORTING REQUIREMENTS.

1.9.1. DISTURBANCES: Contractors shall immediately report all emergency situations, accidents, vandalism, public disturbances, and violations of Title 36 CFR to Corps Park Rangers or local law enforcement personnel as soon as possible.

1.9.2. DAMAGE, REPAIRS AND MAINTENANCE: Contractors shall report all malfunctions of utilities, damaged facilities or fixtures, vandalism, and general area maintenance and repair needs on the same day as discovered by contacting the COR or the Corps Administration Office and submitting a written Work Order Form.

1.9.3. LOST AND FOUND ARTICLES: Contractor shall report all information concerning either lost or found property on forms provided by the Government. Found property shall be safeguarded by the Contractor and promptly turned in to the COR or an authorized Corps employee.

1.10. ENVIRONMENTAL CONTROLS.

1.10.1. COMPLIANCE WITH LAWS AND REGULATIONS: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are followed that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.10.2. HAZARDOUS MATERIALS. The Contractor is responsible for advising their employees of all Environmental and Hazardous Materials Handling.

1.10.3. NOTIFICATION OF ENVIRONMENTAL SPILLS: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident to the COR or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

1.11. PAYMENT PROCEDURES.

1.11.1. MONTHLY INVOICE: Contractor shall submit invoices before the 10th (tenth) of every month for satisfactory work and services completed during the entire prior month. Invoices shall be submitted to the Coralville Lake Project Office, 2850 Prairie du Chien Rd NE, Iowa City, IA 52240-7820. Each invoice shall contain the following information:

Contractor’s Name and Address as it Appears on the Contract

Contract Number

Contractor’s Phone Number

Description of Work Completed Per Area

Number of Services Completed Per Area

Price Per Service Per Area

Extended Totals

Payment will be made in accordance with contract provisions and the Prompt Payment Act.

1.12. CLOSING OF AREAS: Major storm damage, major construction activities, National

Security or Federal Government shutdown may result in the partial or total closure of contract areas at times. During such times it may be necessary for the Government to suspend the Contractors operations on part or all of a contract area and suspend payment or renegotiate the contract price. Notice of such termination or stop work orders will be made by the Contracting Officer.

1.13. QUALITY ASSURANCE

1.13.1. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.13.2. The Government has the right to inspect and test all services called for by the contract, to the extent practicable always and places during the term of the contract. The government shall perform inspections and tests in a manner that shall not unduly delay the work.

1.13.3. If any of the services do not conform to contract requirements, the government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may (1) require the Contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

Payment will not be made for work not performed or not performed to standard.

1.13.4. The Government reserves the right to obtain services performed by third party or Government personnel for non-compliance of requested re-performance. The cost incurred by the Government will be levied against the Contractor. Any time Government personnel are used because of Contractor's nonperformance, the cost levied against the Contractor will include all direct costs associated with the performance of the specified work. The direct cost to the Government for substitution of the Government personnel removed from their normal duties is computed on an hourly basis at the applicable wage rate.

2. GOVERNMENT-FURNISHED PROPERTY.

2.1 KEYS. Keys shall be assigned to the Contractor for access to all buildings in the

Administration Compound. These keys must be returned at the end of the contract period.

Failure to do so will be considered detrimental to Coralville Lake Project security and the Contractor will be charged for the replacement of the lost level of security.

2.2 SUPPLIES. All toilet paper, paper towels for hand drying, trash can liners, sanitary napkin receptacle liners, soap, and forms for submitting required reports.

2.3 STORAGE SPACE. A janitors closet with a utility sink on the lower level of the Administration Building, and a janitors closet with a utility sink in the maintenance building can be made available for the storage of supplies and equipment, however these areas are not secured and any items stored there may be used by staff in order to address cleaning issues that arise between scheduled service dates.

2.4 UTILITIES. All water, lighting and electricity.

3. CONTRACTOR-FURNISHED ITEMS AND SERVICES.

3.1 SUPPLIES. All paper towels for cleaning, sponges, rags, scratch pads, and/or other wiping, polishing, drying and scraping cloths/materials. All chemical cleaners, detergents, disinfectants, and deodorizers.

3.2 EQUIPMENT. All necessary equipment such as (but not limited to) vacuums, brooms, brushes, buckets, mops, squeegees, hoses, nozzles, step ladders, plungers, dust pans, and cleaning signs.

3.3 TELEPHONE AND ANSWERING MACHINE. Contractor shall have a telephone with answering machine, cellular phone with voice mail messaging or other approved message recording service/device. During the performance period of this contract, the Contractor or an employee designated to act for them, shall be available to take calls or return calls within one hour between the hours of 7:30 a.m. and 6:00 p.m.

4. PERFORMANCE REQUIREMENTS SUMMARY

4.1 BACKGROUND. The requirement to perform cleaning services shall apply to all parts of the buildings and facilities covered under this contract on a weekly basis. The omission of methods or standards for the cleaning of any parts of facilities or contract area shall not relieve the Contractor from the requirement to perform services to those areas or facilities. All areas shall present a uniform appearance of being clean and well maintained after servicing.

4.2 LENGTH OF CONTRACT:

Base Period - May 1st, 2026 – April 30th, 2027 Ordering Period I - May 1st, 2027 – April 30th, 2028 Ordering Period II - May 1st, 2028 – April 30th, 2029 Ordering Period III - May 1st, 2029 – April 30th, 2030 Ordering Period IV - May 1st, 2030 – April 30th, 2031

Contract will not exceed five years. Ordering periods may or may not be exercised at the discretion of the Government.

4.3 CLEANING REQUIREMENTS. All areas described in this Performance Requirements Summary shall be cleaned on a weekly basis. The Contractor is required to supply adequate personnel to achieve this on one or multiple days throughout the week, as agreed upon during the Post Award Conference in the contractor supplied schedule.

4.3.1 RESTROOMS, SHOWER STALLS AND UTILITY SINKS. Clean and service all rest rooms, shower stalls and utility sinks. After performance of services, facilities will be in a sanitary condition, free of foreign material, residue and excess water.

Walls and Partitions: Walls and partitions shall be cleaned to remove noticeable dirt, smudges, pencil and other removable markings. Partitions and shower stalls shall be left in a clean and sanitary condition. If a soap or disinfectant solution is used, surfaces subject to body contact will be rinsed with clean water, wiped dry and free of streaks.

Fixtures: Toilets, urinals, sinks, countertops, and all other interior fixtures i.e. mirrors, faucets, hand dryers, soap dispensers, toilet paper holders and handrails will be cleaned and disinfected. Remove all streaks, stains, scale, scum, urine and rust stains. Hardware shall be clean and dry with no water stains. Abrasives shall not be applied to hardware.

Deodorant masking devices such as deodorant blocks shall not be used. Drains will be cleaned. Dispensers: toilet paper holders shall be kept filled; soap dispensers will be monitored and a replacement added when the dispenser no longer gives out soap.

4.3.2 FLOOR MAINTENANCE. Tile, Sealed Concrete, Epoxy and Vinyl floors shall have a uniform clean surface free of mop strands, dirt, dust, scuff marks, detergent residue, stains, film, or water. Splash marks as a result of the cleaning process will be removed.

Items that are movable or easily tilted including, but not limited to, chairs and trash cans, shall be moved cleaned under and repositioned.

Rugs and Carpets: Carpets and rugs shall be free of all visible litter, dead insects and soil. Items that are movable or easily tilted including, but not limited to, chairs and trash cans shall be moved, cleaned under and repositioned. Tears, burns and raveling shall be reported to the COR. Rugs and carpets shall be spot cleaned to remove soiled spots or stains. Spots larger than 2 feet in diameter are not the responsibility of the Contractor and shall be reported to the COR. Rugs shall be returned to their proper position after cleaning.

4.3.3 TRASH. All waste receptacles, including wastebaskets, recycling receptacles and other trash holders shall be emptied. Any trash such as boxes or other debris stacked near the waste receptacles shall be removed. Trash shall be deposited in the dumpster.

Recyclables shall be placed in the designated dumpster. All trash or debris dropped during the trash removal process shall be picked up and removed. All receptacles are to be returned to their proper location.

4.3.4 DRINKING FOUNTAINS. Clean and disinfect all drinking fountains, including orifices and drains. The entire drinking fountain shall be free from streaks, stains, spots, scale, soil or other foreign objects.

4.3.5 LOW DUSTING. Dust, litter, lint and soil shall be removed from furniture including desks, tables, chairs, filing cabinets, bookcases and supply cabinets. The Contractor shall dust only exposed surfaces. The Contractor is not required to move paper, baskets, calendars and other items typically found on top of desks or countertops. Low dusting shall include windowsills, shelving and other horizontal surfaces reachable from the floor.

4.3.6 WALLS. Interior walls shall be clean and stain free. Dirt, dust, cobwebs, fingerprints, insect specks, smudges, food residue and any other foreign matter will be removed.

4.3.7 DOORS. Interior and exterior doors shall be cleaned on both sides including door frames and facings. Door glass and side glass panels shall be cleaned of insect residue, dust, smudges, streaks and water spots. Metal push and kick plates and door hardware shall be cleaned and present a clean appearance.

4.3.8 FURNITURE AND APPLIANCES. All furniture and appliances shall be free of dust, dirt and grime. Care will be taken to ensure that the cleaning product used is designed for the appliance or furniture being cleaned i.e. wood, plastic, leather or cloth.

Computer and TV monitors shall be wiped with a damp microfiber cloth to remove all dust, grime and fingerprints, and shall be left free of streaks and smudges. The interior or refrigerators and ovens are not required to be cleaned.

4.3.9 HIGH DUSTING. Ceilings, ceiling fans, light fixtures, micro-blinds, return air grills and all other high surfaces and ledges shall be dusted to remove dust, dirt, insects and cobwebs.

4.4 SPECIAL REQUIREMENTS FOR PERFORMING CUSTODIAL CLEANING

SERVICES.

4.4.1 PROPER AND SAFE USE OF EQUIPMENT AND CHEMICALS. The Contractor shall use all equipment, disinfectants, detergents, and other chemical agents in a safe manner and in accordance with all manufacturers’ recommendations. Contractor shall take extreme care while performing cleaning services to ensure that corrosive or abrasive chemicals do not mar, discolor, remove or damage the finish in any way on any facility or fixture.

4.4.2 SECURING GATES, FACILITIES, UTILITY ROOMS, EQUIPMENT AND

SUPPLIES. The Contractor shall keep all facilities secure and ensure the public does not have access to any part of the Administration Compound at any time while custodial service are being performed. The Contractor will physically ensure all buildings and gates are secured before departing from the Administration Compound upon completion of custodial requirements. All supplies in utility rooms shall be stored on shelf units provided by the Government and maintained in an orderly manner.

4.4.3 SAFER CHOICE. The contractor shall provide Safer Choice labeled products under this contract, as applicable. The contractor is encouraged to visit http://www2.epa.gov/saferchoice/products for updated lists of qualifying products.

4.4.4 BIO-BASED. The United States Department of Agriculture (USDA) designates certain biobased products for federal procurement and specifies minimum biobased content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA BioPreferred’s minimum biobased content level. Visit the BioPreferred web site at https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml for the complete list of designated products and the associated minimum biobased content level requirements.

4.4.5 GREEN CLEANING. Green cleaning is a planned and organized approach to cleaning specifically designed to protect building occupants and worker health, while at the same time reducing environmental impacts. Unlike a traditional cleaning program, a green custodial program takes a holistic approach to grounds and building cleaning and goes beyond simple appearances to focus on health and the environmental impacts. This contract requires that the Contractor use products identified as non-toxic;

non-petroleum based; water-based; free of ammonia; phosphates, dye, or perfume;

readily biodegradable; diluted; and using recyclable containers. Several green cleaning practices are built into the scope of the contract to meet the requirements of green cleaning.

a. Orientation is provided in sustainable methods including chemical management, proper dilution, and waste minimization.

b. Use of reusable microfiber mops and rags.

c. Energy efficient cleaning equipment.

d. Use of chemicals and products that do not contain ozone-depleting substances

(ODS).

e. Waste management solutions and recycling programs are provided.

f. Reporting procedures are set in place for clogged drains, leaking pipes, and dripping faucets.

g. List of “Green” cleaning products certified by reputable sources will be provided.

h. Electronic document sharing to reduce paper waste.

5. GENERAL SECURITY REQUIREMENTS AND GUIDANCE

General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative.

The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

Physical Security Access Control Requirements.

a. Overview. All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center- Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

c. Definitions. For the purposes of this contract USACE facilities are defined as any USACE owned or leased property for which entry is controlled and limited to authorized USACE employees, contractors, and official visitors.

d. Procedures.

(1) Contract employees may have unescorted access within these controlled areas upon completion of an adjudication of fitness by the USACE Rock Island District Security Office and entry onto an access control list (ACL) for the facility/project. The contractor will submit background checks that have been conducted by a bonded third party within the last six months of the notice to proceed date and authorize reports to be provided to the Rock Island District Security Office by the third party. The mailing address for background checks is:

U.S. Army Corps of Engineer, Rock Island District ATTN: Security Office P.O. Box 2004 Rock Island, IL 61204-2004

Background checks will consist of a check of the National Crime Information Center(NCIC) Interstate Identification Index (NCIC-III), and the Terrorist Screening Data Base when available. Individuals may be denied access to Rock Island District controlled facilities and/or property if the results of the third party NCIC-III equivalent background check gives and indication that a person may present a threat to the good order, discipline, safety, or security of the facility. This information includes, but is not limited to a person who has:

(a) The background investigation contains criminal arrest information about the individual that causes the senior commander to determine that the person presents a threat to the good order, discipline, or health and safety on the installation.

(b) A claimed identity that cannot be verified based on the reasonable belief that the person submitted fraudulent identity information in the attempt to gain access.

(c) Current arrest warrant in NCIC, regardless of the offense or violation.

(d) Current bar from entry or access to another Federal installation or facility.

(e) Conviction of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, or drug possession with intent to sell or distribute.

(f) Conviction for espionage, sabotage, sedition, treason, terrorism, or murder.

(g) Being registered as a sex offender.

(h) Felony conviction within the last 10 years regardless of the offense or violation.

(i) Felony conviction for a firearms or explosives violation regardless of when the conviction occurred.

(j) Engaged in acts or activities designed to overthrow the U.S. Government by force.

(k) Been identified as known to be, or is suspected of being, a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity.

(2) Short term contractor/subcontractor employees working at the USACE facility/project for less than 15 calendar days may be escorted at the USACE facility by a USACE employee or other contract employee that is on the ACL for the facility/project. Names and the dates of work for short term contractor/subcontractors must be submitted to the Rock Island District Security Office at cemvr-sl@usace.army.mil in order to be added to the ACL for the period they will be working at the facility.

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel. The Contractor agrees to cooperate and ensure that Contractor personnel provide any documentation required to complete these checks. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the Contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee from working on a contract awarded by the Rock Island District based on final background investigation results.

Contract employees denied access based upon derogatory information from the NCIC-III or equivalent check may apply to the District Commander for a waiver. In order to obtain a waiver the contract employee must:

a. Obtain a certified copy of their complete criminal history to include all arrests and convictions.

b. Obtain a letter of support from their USACE sponsor. The letter must indicate that the sponsor requests that the person be granted unescorted access to accomplish a specific purpose as well as the anticipated frequency and duration of such visits. If a contractor employee is terminated, the sponsor must inform the District Security Office so that unescorted access is no longer authorized.

c. Submit a letter requesting the access denial be waived, to the USACE sponsor who will be responsible for submitting it to the District Commander. The letter must include all offenses, plus an explanation why the conduct should not result in denial of access. Other factors that the sponsor/ the requesting individual should address are the:

(1) Nature and seriousness o the conduct.

(2) Specific circumstances surrounding the conduct.

(3) Length of time elapsed since the conduct.

(4) Age of the person at the time of the incident or conduct, and

(5) Proof of efforts toward rehabilitation.

(6) Current mailing address or email address for Army communications.

d. The USACE sponsor will review the person’s information for completeness and determine whether to endorse the request for a waiver.

e. If the USACE sponsor endorses the waiver letter, he/she will provide a letter of recommendation for the person. The letter must address the relevant conduct that caused the denial and indicate why the conduct should not prohibit the person from being granted unescorted access. The USACE sponsor will submit the letters to the District Commander.

f. The District Commander will render a determination in line with good order, discipline, and health and safety of the facility. The District Commander will provide a copy of the determination to the person.

g. The results of the District Commander’s decision will be provided to the District Security Office to update the Access Control List for the project.

h. Persons who had a waiver request denied may request reconsideration from the District Commander 1 year after the date of the Commander’s decision. Persons may request reconsideration earlier if they can present significant information that was not available at the time of the original request or show that the basis for the original denial was overturned, rescinded, or expired.

In the event that an unexpected change in personnel is required, due to sudden absence of a critical path employee, the Contractor shall immediately contact the Contracting Officer to coordinate obtaining written approval from the Security Office for new/additional personnel to be brought on site prior to background check acceptance. Contractor shall submit Personnel Change Request Form and will receive written authorization from the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

In the event of an unforeseen change in work site conditions which may require a contract modification, and the contractor is required to immediately add personnel, a Personnel Change Request Form will be submitted to and approved by the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say Something):

All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit to the Contracting Officer to become part of the official contract file.

TECHNICAL EXHIBIT #1

QUALITY ASSURANCE SURVILLANCE PLAN

1. Purpose. This Quality Assurance Surveillance Plan (QASP) is a government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

1.1. Critical performance processes and requirements. Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in this Performance Work Statement (PWS). The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with this PWS.

Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

1.2. PERFORMANCE STANDARDS

1.2.1. SCHEDULE. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

1.2.2. SERVICE. The services required to be performed will be assessed against the PWS detailed in the contract, for the required content, quality, timeliness, and accuracy.

1.2.3. PAST PERFORMANCE. In addition to schedule and services and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

1.3. SURVEILLANCE METHODS

1.3.1. The primary methods of surveillance used to monitor performance of this contract will include but not be limited to: random or planned sampling, periodic inspection, Contractor Self Reporting, and validated customer complaints.

1.3.2. RANDOM/SCHEDULED MONITORING. Random and/or scheduled monitoring will be conducted if and when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix the COR will determine whether the contractor is in compliance with the terms of the contract.

1.3.3. CONTRACTOR SELF REPORTING. The contractor shall provide as needed status reports that document significant problems/issues and potential resolutions.

1.3.4. CUSTOMER FEEDBACK. Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint; must be signed and must be forwarded to the COR by the contractor. The contractor shall maintain a log of all customer complaints as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

1.3.5. PERFORMANCE MEASUREMENT. Performance will be measured in accordance with the following table.

Performance Element

Performance Requirement

Surveillance Method

Frequency Acceptable Quality Level

Contract Services

Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the COR

Random inspection of all sampling of contract services

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR

Annual All service elements rated Satisfactory (or higher) Satisfactory =above 95% contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports

Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by

COR

Inspection by the COR

Per Occurrence

100% of valid customer complaints resolved

Invoicing Monthly invoices per

Review & acceptance

Monthly 100% accuracy

1.4. INCENTIVES/DISINCENTIVES.

1.4.1. For each item that does not meet acceptable levels, the Government may issue a

Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

1.4.2. In accordance with the inspection of services provisions of the contract (52.212-4

(a) Inspection/Acceptance), the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

contract procedures are timely and accurate.

of the invoice by

COR

TECHNICAL EXHIBIT #2

QUALITY ASSURANCE MONITORING FORM

QUALITY ASSURANCE MONITORING FORM

CORALVILLE LAKE CUSTODIAL CLEANING SERVICES

Contractor:

Contract Number:

Date:

SERVICE STANDARD

RATING/

COMMENTS

Restrooms, Shower Stalls and Utility Sinks

Walls, partitions and floors are clean.

Fixtures such as toilets, urinals, sinks and countertops are clean and sanitary.

Toilet tissue, paper towel and soap dispensers are dirt free and filled appropriately.

Mirrors and trim are clean and free of streaks.

Floor Maintenance

Tile and vinyl floors have a uniform clean appearance. Carpets and rugs are free of dirt and debris.

Floors edges, corners and baseboard are dirt free.

Trash Wastebaskets and office recycle bins are empty and clean.

Drinking Fountains Fountains are clean and sanitary.

Low Dusting Horizontal surfaces such as desks, tables, chairs, filing cabinets, bookcases/shelving windowsills are free of dust.

Walls Interior walls wiped free of dirt and other foreign matter.

Doors Interior and exterior doors, frames, glass and hardware are clean and streak free.

Furniture and Appliances

Furniture and appliances are cleaned according to manufacturer’s recommendations. Computer and TV monitors are free of dust and streaks.

High Dusting Ceilings, ceiling fans, light fixtures micro-blinds, return air grills and all other high surfaces and ledges are clean.

TECHNICAL EXHIBIT #3

MAP OF BUILDING LOCATIONS

TECHNICAL EXHIBIT #4

TABLE OF BUILDING APPURTENANCES (NOT INCLUSIVE OR EXACT)

Location Description Type Square Feet

Count

AD

M

IN

IS

TR

AT

IO

N

B U

IL

D

IN

G

Flooring: Carpet 771 Flooring: Epoxy 620 Flooring: Sealed Concrete 539 Flooring: Ceramic Tile 1980 Flooring: Vinyl Tile (LVT) 3127 Mirrors 4 Sinks 9 Utility Sinks: 1 Toilets: 9 Urinals: 3 Drinking Fountains: 1 TVs and Monitors: 20 Trash Cans: 25 Recycling Bins: 2 Microwave Ovens: 1 Refrigerators: 1 Stove tops: 1

RA

N

G

ER

B U

IL

D

IN

G

Flooring: Sealed Concrete 666 Mirrors: 2 Toilets 2 Urinals: 1 Showers: 2 Drinking Fountains: 1 Trash Cans: 9

M

AI

N

TE

N

AN

C E

BU

IL

D

IN

G

Flooring: Vinyl Tile (LVT) 312 Flooring: Vinyl Tile (VCT) 334 Flooring: Concrete 333 Sinks: 3 Mirrors 2 Utility Sinks: 1 Toilets: 3 Urinals: 1 Shower Stall 2 Trash Cans: 15 Recycling Bins: 1 Microwave Ovens: 2 Refrigerators: 1 Stove tops: 1