Performance Work Statement_Subject to Change.pdf
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- Attached to
- McNary Lock & Dam Armed Guards Services Federal contract opportunity
- Solicitation number
- W912EF25RSS11
About this file
This is a Performance Work Statement (PWS) for armed security guard services at McNary Lock and Dam in Umatilla, Oregon for the U.S. Army Corps of Engineers, Walla Walla District. The contract is structured as a firm-fixed-price, commercial, performance-based service contract with one base year (5/1/2025-4/30/2026) and four option years through 4/30/2030.
The PWS requires the contractor to provide 24/7/365 armed security guard coverage with a minimum of one guard per shift, limiting shifts to 12 hours and 110 total hours per guard in any 2-week period. Key requirements include access control, physical security monitoring, visitor management, and emergency response capabilities. Guards must have Tier 3 adjudicated background investigations, state licensing in both Oregon and Washington, and extensive training including weapons qualification, first aid, defensive tactics, and various security procedures. The contractor must provide uniforms, weapons, vehicles, and other equipment while the government furnishes guard facilities, utilities, and some equipment like radios and computers. Guards are responsible for conducting patrols, monitoring surveillance systems, inspecting visitors and vehicles, responding to incidents, and maintaining detailed activity logs and incident reports.
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PERFORMANCE WORK STATEMENT (PWS)
ARMED SECURITY GUARD CONTRACT FOR MCNARY LOCK AND DAM
PART 1
GENERAL INFORMATION
1. General: The U.S. Army Corps of Engineers, Walla Walla District has a requirement for armed contract security guards (CSG) for McNary Lock and Dam in Umatilla, Oregon. The contractor shall perform to the standards in the contract and comply with all local, state, and federal regulations during the services performed.
1.1 Description of Services: This firm fixed price, commercial, performance based, non-personal service contract is for one (1) base year of 12 months plus four (4) option years of 12 months to be exercised at the Government’s discretion. The period of performance reads as follows:
Base Year: 05/01/2025 – 04/30/2026 Option Year 1: 05/01/2026 – 04/30/2027 Option Year 2: 05/01/2027 – 04/30/2028 Option Year 3: 05/01/2028 – 04/30/2029 Option Year 4: 05/01/2029 – 04/30/2030
1.2 Background: McNary Lock and Dam includes a powerhouse, navigation lock, two fish ladders, juvenile fish facility and fish viewing rooms. The Project provides navigation, hydropower, and recreation.
1.3 Scope: The contractor shall provide all personnel, training, tools, equipment, materials, vehicles, supervision, supplies and other items and services necessary to perform armed security guard services and administrative services as defined in this Performance Work Statement (PWS).
1.4 General Information
1.4.1 Quality Control Plan (QCP): The Contractor’s existing quality assurance system shall be utilized in accordance with FAR 12.208.
1.4.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.4.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation deadlines falls on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.
1.4.3.1 U.S. Holidays: Work will be performed on U.S. federally recognized holidays and holidays declared by Presidential Proclamation occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.
New Years Day Martin Luther King Jr.’s Birthday Presidents Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day
1.4.4 Contractor Support Hours: The Contractor will provide support 24 hours a day / 7 days a week, 365 days a year. The Contractor will always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS. All CSG will have their Tier 3 adjudicated investigation completed before being assigned to this contract, no exceptions.
a. Scheduled shifts must not exceed 12 hours.
b. Minimum of 1 guard per shift.
c. Shifts of 12 hours must not be used for more than 5 consecutive days at any time.
d. CSGs must not work and/or train for more than a combined 110 hours in any 2-week period.
e. CSGs must have a mandatory rest period of at least 8 hours between shifts. No back-to-back shifts allowed.
f. Infrequently, there may be occasion where additional coverage is required for unforeseen events. The Government may request additional guard coverage through the Labor Hours CLINs.
1.4.5 Place of Performance: The work to be performed under this contract will be performed in Umatilla, Oregon and outlying USACE properties along the Columbia River on both the Oregon and Washington sides.
1.5 Security Requirements
1.5.1 Employee Termination, Reassignment or Lost items: The Contractor must notify the COR immediately in the event of termination, reassignment, or lost/stolen security items. The Contractor must collect the installation access badge, CAC card, and keys the same day employment of an individual has expired or has been terminated and shall return them to the COR within five
(5) days.
1.5.2 Physical Security: The Contractor will be responsible for safeguarding all
Government property provided for the Contractor’s use per the instructions IAW AR 190-56. Damaged, destroyed, or lost property must be immediately reported to the Government. The Contractor will, upon the direction of the KO, repair or replace Government furnished property; however, the Government, at its option, may replace or repair the missing, destroyed, or damaged property at the Contractor’s expense.
1.5.3 Driver’s License: Each CSG must possess a valid state driver’s license meeting state and federal requirements for the state of residence at the time of hire and must maintain a valid license throughout the duration of employment under this contract.
1.5.4 Background Checks: Prior to being assigned to work, CSGs must meet the applicable background check requirements for state licensing and Project access.
The Contractor must comply with AR 380-67 (Personnel Security Program) and Homeland Security Presidential Directive 12 (Policy for a Common Identification Standard for Federal Employees and contractors) as well as FAR 52.204-2, Security Requirements. Additionally, contractors must comply with The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.
The Contractor will coordinate with the COR to plan for each employee to go to the USACE Walla Walla District Security Office in person for fingerprinting and PSIP (Personnel Security Investigations Portal) forms. Following fingerprinting the contractor personnel will receive instructions from PSIP via e-mail. They will be given a limited time in which to respond and complete the PSIP application. Failure to complete the application in a timely fashion will cause their rejection from the system and may make them ineligible for further processing.
a. Contractor employees will be considered ineligible to work, and will not be assigned to this contract, until they have at a minimum a favorable adjudicated Interim Tier 3 investigation or equivalent. This investigation can take 6-12 months to be adjudicated.
1.6 Post Award Conference/Periodic Progress Meetings: The Contractor will attend any post award conference convened in accordance with FAR Subpart
42.5. The KO, COR, and other Government personnel may meet periodically with the Contractor to review the Contractor’s performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor’s performance. These meetings will be at no additional cost to the Government.
The Contractor, Contractor Supervisory Manager or designated representative will attend, participate in, and furnish input to scheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government.
1.7 Contracting Officer’s Representative (COR): As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The COR is not authorized to change any of the terms and conditions of the contract. The COR monitors all technical aspects of the contract and assists in contract administration.
1.8 Key Contractor Personnel:
a. Contractor Supervisory Manager (CSM): The Contractor’s CSM is responsible for overall contract performance and will provide oversight and quality control. The CSM will make, at a minimum, quarterly site visits. The CSM will provide all the required reports listed within the PWS as well as be responsible for ensuring compliance and respond to official requests from the Government. The CSM will schedule all training and communicate training updates to the COR.
b. Site Lead: The CSM will designate a Site Lead. The Site Lead will provide an on-site chain of command and will be responsible for minor management issues arising during the shifts. They will have the authority to respond to local site issues including, scheduling, conduct, personnel, and equipment. They will be a go-between between the CSGs and the COR.
c. Contract Security Guard (CSG): Armed CSG’s duties are categorized by three distinct areas: Routine, Non-Routine and Provisional. See Part 5 below for specific tasks.
i. Routine: Duties performed daily or several times a day.
ii. Non-Routine: Duties performed on a one-time or infrequent basis. Notification to the CSG performing these duties may be minimal and as short in duration as to be provided upon the beginning of that day’s shift.
iii. Provisional: Duties which are non-routine but carried out over an extended duration or period and are expected to be non-permanent.
1.8.1 Personnel Conduct: Contractor personnel will be required to always maintain a high standard of conduct as per AR 190-56. The Contractor will, at the request of the Contracting Officer or their authorized representative, remove any guard whose behavior is deemed inappropriate or objectionable. Requests will be submitted in writing and will state the nature of the request for dismissal.
1.9 Phase in/Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor will have personnel on board, during the phase in/ phase out periods. During the phase in period, the Contractor will become familiar with performance requirements to commence full performance of services on the contract start date.
1.10 Safety: The Contractor must follow all safety regulations as set by OSHA, U.S.
Army Corps of Engineers Safety Manual EM 385-1-1, states of Oregon and Washington, and Project Safe Clearance procedures. It is the Contractor’s responsibility to be familiar with all applicable safety standards and to comply with them. Where conflicts in safety regulations occur, the KO will designate the applicable regulation to be followed. Access to the Corps’ safety manual, EM 385-1- 1, is posted at the following website (subject to change):
publications.usace.army.mil/USACE-Publications/Engineer- Manuals/u43544q/454D203338352D312D31/.
1.10.1 Accident Prevention Plan: Prior to commencement of work, the Contractor will provide the COR with a written Accident Prevention Plan (APP) for this contract, in accordance with EM 385-1-1.
1.10.2 Safety Documents: Prior to commencement of work, the Contractor will provide the COR with a written plan of the contractor’s overall safety program and the Fatigue Management Plan (FMP); see EM 385-1-1, Fatigue Management Plan.
These plans will address policies and procedures for safe operation and compliance with OSHA, EM 385-1-1 and other applicable safety requirements. Activity Hazard Analyses will be included in the safety documentation.
1.11 Required Training
1.11.1 AT-OPSEC Security
1. General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract.
Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative.
Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures—this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel.
The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.
2. Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change). Instructions for the online AT Level I awareness training is available at https://www.nww.usace.army.mil/Business-With-Us/Contracting/AT-OPSEC-for-Contractors/ (website subject to change).
3. Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.
4. Contract personnel requiring a common access card (CAC): Contract personnel will be issued a common access card (CAC) only if duties involve one of the following: (1) both physical access to a DoD facility and access to DoD information systems or networks; (2) remote access to a DoD information system or network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. For purposes of this contract, guard personnel must have at a minimum, a favorably adjudicated Interim Tier 3 investigation or equivalent, issued by the DoD CAF in accordance with applicable Army Regulations and HPDS-12. The RA (district commander only) has the discretion to grant an Interim T3 clearance upon favorable review of the Single Agency Check (SAC) and the completed and accepted Tier 3 SF 86. The RA provides contract personnel with additional information and forms to initiate the CAC issuance process, and/or to initiate background investigations, when required. Contract personnel shall complete these processes within established timelines to avoid delays.
6. Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity. iWATCH videos are posted at the following website:
https://www.nww.usace.army.mil/Business-With-Us/Contracting/AT-OPSEC-for-Contractors/.
7. Contract personnel requiring access to Government information systems: All contract personnel with access to a government information system (including USACE business systems and CAC-enabled websites) shall comply with applicable DoD and Army regulations and shall use the organization’s User ID- Password Administration and Security System (U-PASS) at commencement of services to request network user accounts. Contract personnel shall complete DoD Information Assurance Awareness training prior to accessing information systems, and annually thereafter.
9. Training requirements for the protection of sensitive information: All contract personnel with access to critical information (as identified in the RA’s OPSEC
Program) shall complete initial and annual refresher OPSEC Level I Awareness training, which is available at the following websites:
https://www.iad.gov/ioss/, or http://www.cdse.edu/catalog/operations-security.html (websites subject to change). All contract personnel with access to Controlled Unclassified Information (CUI) shall complete initial and annual refresher CUI training in accordance with applicable Army policy.
10. Information Assurance (IA)/Information Technology (IT) requirements: All contract personnel performing IA/IT services must comply with DoD training and certification requirements specified in DoD 8570.01-M, Information Assurance Workforce Improvement Program. Contract personnel shall provide the Government representative with documentation of requisite certification(s) prior to performing on the contract. In accordance with applicable DoD, Army, and USACE regulations, the Contractor shall ensure that all information systems (IS) and platform information technology (PIT) systems developed and/or supported under this contract comply with cybersecurity and architectural requirements, including, but not limited to: security technical implementation guides (STIG)(e.g., the current version of the Application Security and Development STIG, and the internet access point (IAP) demilitarized zone (DMZ) STIG), and the use of security controls developed under the risk management framework documentation for the system or platform. The Contractor shall address questions regarding these provisions to the Government representative, who will coordinate between the Contractor and the USACE Chief Information Officer (CIO).
12. Threat Awareness Reporting Program: All contract personnel who maintain an active security clearance shall receive initial and annual refresher training on the Threat Awareness and Reporting Program (commonly referred to as “TARP”), provided by a Counterintelligence Agent. As determined by the servicing Counterintelligence Agent for the RA, contract personnel may complete web-based TARP training.
13. Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.
14. Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.
15. Contracts requiring armed security guards: All contract personnel performing contract security guard duties shall comply with the Individual Reliability Program in accordance with AR 190-56 (The Army Civilian Police and Security Guard Program), as well as applicable installation, facility and area commander installation/facility policies and procedures regarding storing weapons and ammunition in accordance with AR 190-11 (Physical Security of Arms Ammunition, and Explosives).
1.11.2 Licensure and Training: Prior to performing any work on site, each CSG must have or obtain a security guard license through the State of Oregon and Washington. In addition, each security guard must obtain the additional Army and USACE specific training outlined below. All training will be completed prior to the employee coming on site. The Contractor will ensure all training, licensure, qualifications and certifications of all personnel remain current or the personnel will not be allowed on site until training is made current. The Contractor is responsible for administering all training. The Contractor will ensure that all workforce personnel are familiar with and understand directives and regulations established by Army Regulations 190- 56, AR 190-14, AR 25-2, AR 525-27 regulations.
1.11.3 Armed Security Guard Training: All trainings are considered annually unless specifically noted otherwise.
a. Standards of Conduct and Ethics
b. Rules of Engagement/Use of Force
c. Authority and Jurisdiction
d. Active Shooter Response
e. Weapons Training IAW AR 190-56; Frequency: Semi-Annually
f. Incident Response
g. Radio Communications
h. Search of an individual
i. Search of a vehicle
j. Search of a Building
k. Inspect a vehicle for explosive devices or prohibited items in an installation access control point.
l. Respond to Alarm (Use of Duress Code System)
m. Respond to an active shooter.
n. Control Entry to and exit from a restricted area.
o. Control Entry to an access control point.
p. Subdue a Subject using the required level of force.
q. React to a bomb threat.
r. Defensive Driving
s. Workplace Violence
t. Basic Unarmed Defense Tactics:
i. Management of Aggressive Behavior
ii. Defensive Tactics and Restraint Techniques
iii. Deployment of Oleoresin Capsicum
iv. Employment of Baton in Defensive Measures
v. Handcuffing techniques
1.11.4 First Aid Training:
a. CPR
b. AED
c. Evaluate a Casualty
d. Perform First Aid for:
i. Burns
ii. Heat Injuries
iii. Cold Injuries
iv. Open Abdominal Wounds
v. Open Chest Wounds
vi. Bleeding and or Severed Extremity
vii. Prevent or Control Shock
viii. Suspected Fracture
1.11.5 Physical Ability Testing:
Medical Screening: Each individual CSG must complete medical screening that meets or exceeds the specifications listed in AR 190-56. All CSG must be able to perform the essential job functions as described in AR 190-56.
Frequency: Initial and Recurring
Drug Test: Executive Order 12564 requires all CSG to pass a drug test. As indicated in AR 190-56 and AR 600-85, all CSG will be tested prior to receiving employment. The results of those tests will be provided to the COR before an employee begins work on site. The results of annual tests will be provided to the COR. Failure to test, furnish the proper documentation in a timely manner or adverse results of drug testing will be thoroughly considered and removal from the employment or duties will be at the discretion of the Government.
Frequency: Initial and annually thereafter
Physical Ability Test (PAT): Prior to being scheduled for work, each CSG must complete and pass a PAT that meets or exceeds the specification listed in AR 190-56 and Training Circular 3-22.20. Only CSG with a medical waiver may take the alternate PAT. Employees will be allowed to retest 90 days following a failed attempt. If the employee fails a second attempt the guard will not be retained for employment.
Weapons Qualifications: Both Oregon and Washington Qualifications.
1.11.6 Project Training:
a. EEO Anti-Harassment
b. SHARP Sexual Harassment
c. HECP – Incidental Person: All contractor personnel working onsite must meet the requirements of NWWP 385-1-20. Safe Clearance procedures are used by Project and Contractor personnel to protect personnel, equipment and the environment as well as ensure continuity of service. Contractor personnel that will be entering an area under Safe Clearance must take Awareness Level Training (approximately 1 hour). Training and written tests for the module must be completed online prior to commencing work onsite.
Training is provided by Vivid Learning Systems and is available online at http://hecp.vividlms.com. Cost for the training is at the Contractors expense and is displayed on the home page. Submit the training completion certification prior to the individual’s arrival onsite. Certificates for annual training will be submitted to the COR.
CAC Training: This training is taken online once a CAC has been obtained and annually thereafter. All trainings completed in UPASS.
a. DoD IA Cyber Awareness
b. Information Assurance
c. Acceptable Use Policy http://hecp.vividlms.com/
PART 2
DEFINITIONS
2.0 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.
ACE-IT: The U.S. Army Corps of Engineers Information Technology contractor.
The USACE staffing section that must give approvals for computer/network access, software and mobile device use, radio frequencies, etc.
Activity Hazard Analysis (AHA): A documented process by which the steps (procedures) required to accomplish a work activity are outlined, the actual or potential hazards of each step are identified, and measures for the elimination or control of those hazards are developed.
Army Regulation (AR): A United States Army Regulation. Training and requirements defined by Army Regulation will be taken from the most recent iteration of the AR.
Common Access Card (CAC): A smart card that serves as the standard identification for active-duty military personnel, Selected Reserve, United States Department of Defense (DoD) civilian employees, and eligible contractor personnel. The CAC is also used to provide access to Government computers.
Contracting Officer (KO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
Contracting Officer’s Representative (COR): An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.
Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as observed by the COR.
Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government.
Contractor’s Supervisory Manager (CSM): CSM refers to the Contractor’s representative with overall management responsibility for this contract. The CSM will be the Contractor’s primary point of contact between the Contractor and the Government.
Contractor Employee: An employee of the Contractor that is performing duties under the contract.
Daily Activity Reports (DARs): A guard’s daily log of activity while on duty.
Required for all guards at all posts on all shifts.
Defective Service: A service output that does not meet the standards of performance associated with the Performance Work Statement.
Department of Public Safety Standards and Training (DPSST): Oregon’s Department of Public Safety Standards and Training.
Federal Acquisition Regulation (FAR): The Federal Acquisition Regulation (FAR), 48 CFR Chapter 1, is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the “acquisition process” by which the Federal Government purchases (acquires) goods and services.
Force Protection Condition (FPCON): FPCON is the Department of Defense (DoD) approved system standardizing DoD’s identification of and recommended preventative actions and responses to terrorist threats against U.S. personnel and facilities. The system is the principal means for the commander to apply operational decisions to protect against terrorism and to provide facilitates coordination among DoD components and support for antiterrorism activities.
Increased threat levels may require additional guards and resources. Should the FPCON change, the contractor will be notified.
For Official Use Only (FOUO): Government equipment and documents labeled or designated FOUO are For Official Use Only, and are subject to restrictions on access, use, distribution, and disposal.
Guard: Refers to all members of the armed security force.
Hazardous Energy Control Program (HECP): A Hazardous Energy Control Program (HECP, also known as Lockout/Tag Out) outlines specific actions and procedure to address and control hazardous energy during servicing and maintenance of machinery and equipment. Personnel who may enter areas where HECP measures are applied are required to be trained on the purpose and function of the program and safety practices to be observed.
Incident Reports (IRs): The written report from a contractor employee detailing something that is not the ‘norm’ that happens during a shift. IRs fall into three categories: CCIR, Powerhouse and non-critical. All Contractor employees on all shifts at all posts may be required to submit IRs.
Official Report: The final version of a required report. May be the Initial Report or maybe a follow-up or corrected report to the Initial Report.
Operation Project Manager (OPM): McNary Project Manager, delegated authority on Project.
Operations Security (OPSEC): A process that identifies critical information to determine if friendly actions can be observed by enemy intelligence, determines if information obtained by adversaries could be interpreted to be useful to them, and then executes selected measures that eliminate or reduce adversary exploitation of friendly critical information.
Physical Access Control System (PACS): An electronic security system that provides access control, alters, notifications, and event logging for protection of physical security perimeters. In the context of this document, PCS refers to the network hardware and software, exclusive of locally mounted hardware or devices at the physical security perimeter.
Quality Assurance Surveillance Plan (QASP): The key Government-developed surveillance process document and is applied to Performance-Based Service Contracting. The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e. quality, quantity, timeliness) specified in the Performance Work Statement. It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the Performance Work Statement.
Random Antiterrorism Measure (RAM): Actions taken to present a site-specific fluid defense posture without a set pattern, either in terms of measures selected, time, place, or other variables with the application of deception to present a robust, highly visible, and unpredictable portrayal of security measures.
Site Lead: The Contractor’s lead employee who is responsible for scheduling and for minor management responsibilities that arise during normal working conditions. Site leads report upward to the CSM.
PART 3
GOVERNMENT PROPERTY (GP) AND SERVICES
3.0 Government Property and Service
The Government will furnish without cost to the contractor the normal amounts of utilities to be used in connection with the performance of the work.
3.1 Facilities: Guard building located at the main entrance, e.g. necessary workspace, desk space for the Contractor to provide the support outlined in the PWS. The Contractor will use reasonable care to avoid damaging existing buildings and equipment on Government property. The Contractor will replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor will be liable for the cost, which may be deducted from the contract price.
3.2 Utilities: The Government will provide utilities in the facility for the contractors use in performance of duties, except for Contractor employee cell phone services. The Contractor will instruct employees in utilities conservation practices. The Contractor will operate under conditions that preclude the waste of utilities.
a. Restrooms
b. Potable Water
c. Landline telephone in guard building
3.3 Equipment:
a. Hard Keys: Contractor must notify the COR immediately in the event of a termination for cause, reassignment or items are lost or stolen. Keys may not be duplicated.
b. Door Access Badge: Contractor must notify the COR immediately in the event of a termination for cause, reassignment or items are lost or stolen.
c. Radio
d. Pager: CSG’s will wear a pager when on-site. This mandatory safety requirement allows emergency notification of all persons within the powerhouse and other work areas. In the event of fire or other danger, the Control room will notify all personnel by pager. If the pager receivers are lost, not operable, or substantially damaged through use, the contractor must, at the Government’s discretion, repair or replace the units at the contractor’s cost.
e. Computer workstations:
1. The supplied LAN-accessible computer will be used FOUO.
2. The PACS computer will be used FOUO.
3. Passwords and PINs for any system or software will not be shared.
4. All data is the property of the government and will remain FOUO.
5. Both the Security e-mail and the contractor’s personal USACE e-mail must be constantly checked for new messages throughout the day.
f. Printer
g. Fax Machine
h. Chair
i. Miscellaneous office supplies to include printer paper, writing instruments, notepads, and scissors.
3.4 Materials:
a. RAM Schedules
3.5 Training:
a. CAC Training - UPASS
b. Anti-Terrorism AT Level 1
c. IWatch
d. HECP (At Contractor Expense)
3.6 Common Access Cards (CAC): Each CSG will be required to obtain a contractor CAC for accessing Government computers. These cards are the property of the Government and must be returned upon request. The CAC must be protected from unauthorized use, damage and theft. The CAC must not be displayed away from the official duty station or left visible in a vehicle. CAC holders are responsible for logging in to their USACE accounts at least every 15 days. Failure to log in regularly may cause the account to be suspended and may result in loss of privileges required for the position.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4.0 Contractor Furnished Property and Services
The contractor will supply all equipment necessary for armed security and administrative personnel to carry out the duties in this PWS. Any changes to the equipment list throughout the period of this contract must be submitted and approved by the COR prior to the acquisition and change of equipment.
4.1 Equipment:
4.1.1 Uniforms: CSG’s must be in uniform, neatly groomed and possess company identification as prescribed in AR 190-56. Uniforms will be Navy Blue in color and readily distinguishable from those of local and state law enforcement agencies and from those of Federal Protective Officers. All employees performing under this contract will wear the same color and style of uniforms. The uniforms will have the company logo and guard identity (by name) placed prominently and easily visible above the waist.
All guards will be in uniform and ready to begin work promptly at the start of their shift and will remain in uniform until the end of their full tour of the duty day. Ballistic-resistant personal body armor will be worn while on duty whenever armed. Safety Boots shall be compliant with ASTM F 2413-11.
4.1.2 Cell Phones: CSG’s will always carry contractor provided cell phones while on duty. Per Army policy, site policies, and state laws, cell phones must not be used while operating any vehicle. Prior to commencing work, the contractor must provide the COR with the cell phone numbers of each guard. The contractor will inform the COR of any revised cell phone numbers within 24 hours of any changes.
4.1.3 Software and Electronic Devices: Any software or electronic devices issued for contractor employee management or tracking and any associated electronics (i.e. cell phones, computers, iPads, loggers, etc.)
are to be pre-approved by USACE before being brought on site for use.
a. GPS tagging is not allowed.
b. USACE will have access to system records for a minimum of 3 years after the end of the contract.
c. All reporting should be electronic and in PDF format.
4.1.4 Hard Hats: All CSG’s will wear hard hats compliant with ANSI Z89.1-2014 with “Security” visibly displayed in the following areas/situations:
a. On the intake desk (winds +90mph)
b. On the tailrace decks (winds +55mph)
c. On the driving deck of the spillway (winds +90mph)
d. Any place there is active crane or overhead activities.
4.2 Vehicles: All contractor vehicles must carry the required insurance. Only vehicles owned/leased by the contractor are to be used. The contractor must provide a vehicle licensed for travel on public roads. Vehicles must be in serviceable, usable condition always. Vehicles will be properly marked with the awarded contractor name and/or insignia and function (i.e. “Contractor Name, Security”). A Vehicle Operations Plan will be established for providing replacements when vehicles are unavailable due to maintenance or repairs. A vehicle will be provided during the entirety of the shift. Solely electric vehicles are not permissible as contractor vehicles. Contractor personnel are not to use personal vehicles for patrols. If, for any reason, the Contractor’s primary vehicles are out-of-service, it is the responsibility of the Contractor to obtain a rental, loaner or other vehicle to perform the duties stated in the PWS.
4.3 Background Checks:
Prior to being assigned to work, CSGs must meet the applicable background check requirements for state licensing and Project access. Contractor must comply with AR 380-67 (Personnel Security Program) and Homeland Security Presidential Directive 12 (Policy for a Common Identification Standard for Federal Employees and contractors) as well as FAR 52.204-2, Security Requirements. Additionally, contractors must comply with The Security Agreement (DD form 441), including the National Industrials Security Program Operating Manual (DoD 5220.22-M).
a. Tier III/PSIP: Contractor employees will be considered ineligible to work, and will not be assigned to this contract, until this condition is met. Armed Security Guards require a Tier III background investigation. The Contractor will coordinate with the COR for each employee to go to the USACE Walla Walla District Security Office in person for fingerprinting and PSIP forms. Following fingerprinting the contractor personnel will receive instructions from PSIP via e-mail. They will be given a limited time in which to respond and complete the PSIP application. Failure to complete the application in a timely fashion will cause their rejection from the system and may make them ineligible for further processing.
4.4 Firearms:
The contractor will provide one handgun in accordance with AR190-56, weapons used by the guards must be company owned and issued. The handgun shall be common police or military type semi-automatic handguns of 9mm, .357, .40 or .45 calibers and will have fixed sights. Ammunition shall meet or exceed police standard hollow point specifications. Prior to commencing work, each guard must meet the weapons training and qualifications listed in this PWS. The contractor will provide secure storage for all contractor furnished weapons and ammunition in accordance with AR 190-11.
PART 5
SPECIFIC TASKS
5.0 Basic Services
5.1 Access Control: The primary objective of the CSGs is access control. CSGs must ensure only authorized personnel are allowed unrestricted access to the Project, that all visitors are properly identified, and access controls are communicated and followed. In the event of unauthorized access, the CSG will take the appropriate corrective actions. The nature of accomplishing this will be guided by Force Protection Standards, the OPM, Project Security POC or District Security Office.
5.2 Physical Security: CSG will provide deterrent to any individuals considering or attempting any activity which may result from intent to cause harm or damage. CSG will monitor surveillance systems to detect activity which appears to indicate intrusion, vandalism, theft or other criminal or malicious activities on U.S. Army Corps of Engineers property. CSG will report, react, and provide means of response to incidence in occurrence.
5.3 Assistance: CSG must respond to request for assistance by USACE personnel or the public while on Federal Property. The CSG will perform menial administrative tasks to provide assistance, or CSG will contact the appropriate authority to aid. The nature of conduct in aiding will be guided by the OPM, Project Security POC or SOP’s.
5.4 Tasks
5.4.1 Access Control
5.4.1.1 Inspections of Visitors and Their Possessions: Escorted Visitors, visitors attending Public Events and other personnel must not be allowed to enter the Project with cameras, cell phones, other communication devices allowing the person the capability of transmitting information which might be sensitive in nature, or any other items deemed unacceptable as directed by the OPM, Project Security POC, or the District Security Office. CSGs must, at the behest of the Government, provide on-the-spot inspections of people entering the Project and their belongings. CSGs should constantly be vigilant for persons or packages of a suspicious nature. In the event a guard deems the situation warranted, the guard will delay entry, contact, and inform the OPM, Project Security POC or the COR of the situation prior to performing a security inspection.
5.4.1.2 Confiscation of Materials: If during a security inspection of either persons or vehicles entering the Project, the guard discovers materials deemed to be contraband, the guard will contact the OPM or Project Security POC to inform them of the contraband. The guard will inform the individual that the material is not allowed on the premises and may be stored outside of the controlled area. If dangerous, illegal, or otherwise suspicious items are discovered, the individual carrying those items will be delayed entry; the guard must inform the OPM and Project Security POC, before contacting the local authorities. The items should not be further handled until the authorities arrive.
5.4.1.3 Procedures for Accepting Deliveries: For deliveries being made to the
Project, all carriers will be required to provide guards proof of identification, the name of a USACE POC and a description of what they are delivering before being allowed access. The POC will be contacted to confirm the delivery. The delivery will not be allowed without the POC confirmation unless otherwise directed by the OPM or Project Security POC.
5.4.1.4 Employees with Access Badges: All USACE employees are required to wear their access badge in a visible location on the upper body within the confines of the Project perimeter except when doing so poses a safety risk (an employee directly involved in maintenance/repair work). If an employee fails to provide their access badge, the security guard may provide the employee an unescorted visitors badge after verification of the individual's identity. Unescorted visitor's badges will be authorized only until the close of the business day on which the badge was issued. Visitors will sign in on a log sheet prior to accepting the badge and sign out prior to relinquishing the badge upon departing the project. Badges will be considered a controlled item and should be safeguarded in a locked container when unneeded and after duty hours. If the security guard is unable to obtain verification of the visitor's identity, the visitor will be treated as an escorted guest.
5.4.1.5 Unescorted Visitors with Temporary Access Authorization: The OPM, Chief of Operations, or Security POC may authorize visitors unescorted access to the Project. Temporary access is generally granted for duration of longer than a day (short duration). Individuals provided with temporary access may include but are not limited to USACE employees from other Districts, Divisions or offices outside the District, Contractor employees cleared to work in the District, and employees from other federal agencies which have been cleared through the security office.
5.4.1.6 Unescorted Visitors of a Short Duration: Upon the visitor's arrival, the security guard will verify the visitor's identification and ensure the visitor is on the list. The guard will issue a temporary visitor's access badge. The visitors name will be printed on the badge as will the visitor's office and date of issuance. Unescorted visitor's badges will be authorized only until the close of the business day on which the badge was issued. Visitors will sign in on a log sheet prior to accepting the badge and sign out prior to relinquishing the badge upon departing the project. Badges will be considered a controlled item and should be safeguarded in a locked container when unneeded and after duty hours. If the visitor is unscheduled, the guard may obtain clearance from the USACE POC sponsoring the visit or their delegate. Once the clearance has been received in written form (usually an email request listing the visitor's name, position or title, their office, purpose and date of visit; however, the USACE POC may sign as verification next to the entry for their visitor in the visitor log), a badge may be issued. Visitors will not be allowed access until the appropriate USACE POC is contacted and clearance is provided. Immediate family members may be issued unescorted visitors badges of a short duration. All visitors are required to wear their access badge in a visible location on the upper body within the confines of the Project perimeter except when doing so poses a safety risk.
5.4.1.7 Unescorted Visitors of an Extended Duration: Visitors who will be performing work of some kind for the district and have been issued a USACE access badge. The information will be received from the USACE POC sponsoring the visitor and it will contain the visitor's name, position or title, their office, purpose, and dates of visit. Badges will be accounted for by a separate ledger identifying all the badges issued, the date of issue and date of anticipated return. Visitors will print, then sign, their names next to the entry for the badge they will be issued. Upon return of the badge the guard will sign next to the entry as the receiver. All visitors are required to wear their access badge in a visible location on the upper body within the confines of the Project perimeter except when doing so poses a safety risk.
5.4.2 Physical Security
5.4.2.1 Patrols: CSGs will perform roving security patrols to ensure the integrity of physical security, and as a preventative measure against unlawful entry. The OPM or Project Security POC may set or adjust the patrol constraints, e.g.
frequency, boundaries, inspection points, times, etc. Guards should ensure that patrols are not performed at regular intervals; and that while the inspection points remain the same, the route of patrols should vary from time to time. A log of each patrol will be kept for 12 months. These records will be presented for review upon the request of the Contractor, the OPM, Project Security POC, COR, or District Security Office. During the roving patrols guards will be attentive to any breach of security (e.g. breaches of the fence line, access points unlocked, doors propped open, security system malfunctions, trespassers), damaged property, people requiring assistance (medical or personal), and any other incident which may otherwise be outside normal operating parameters.
5.4.2.2 Monitoring the Security Systems: McNary Lock and Dam contains a camera operated security system which the guards will routinely monitor.
This must be done in addition to the roving patrols. Guards should frequently monitor the system when not otherwise engaged in essential duties ensuring to be aware of the same situations as if on roving patrol.
5.4.2.3 Jurisdiction,…
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