FINAL_Fort_Meade_Landscaping_PWS_20190910.pdf

Performance Work Statement Kimbrough Ambulatory Care Center Landscaping

W912DY-19-x-00xx Page 1 of 23 10 September 2019

PERFORMANCE WORK STATEMENT

TREE TRIMMING AND LANDSCAPING

KIMBROUGH AMBULATORY CARE CENTER

FORT MEADE, MD

W912DY-19-x-00xx Page 2 of 23 10 September 2019

SECTION C-1

GENERAL INFORMATION

1.0. GENERAL. This is a non-personal services contract to provide Tree Trimming and Landscaping Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. DESCRIPTION OF SERVICES/INTRODUCTION. The contractor shall provide all personnel, equipment, tools, vehicles, materials, supervision, subcontracts, and other items and services necessary to perform all tree trimming and landscaping for the Kimbrough Ambulatory Care Center, Fort Meade, MD as defined in this performance work statement (PWS). Work shall be performed to the standards of this contract. The award for services under this scope of work shall be limited to the services identified in the contract line items awarded in the task order contract and its modifications. In the event of a conflict between this paragraph and any other term or provision of the scope of work, this paragraph shall prevail.

1.2 AREAS TO BE MAINTAINED. Provide landscaping services for the Kimbrough Ambulatory Care Center Campus grounds including all plants in the beds of Bldg. 2480 main entrance, the rear side of bldg. 2480, and adjacent to Bldg. 2481. The perimeter edge of all sidewalks, drains, concrete structures sunken at grade should be addressed during the services.

See TE-1.0, Map of Grounds, for location of flower beds, trees, shrubs, and bushes.

1.3. TECHNICAL EXHIBITS. The following Technical Exhibits are included as part of this

PWS:

TE NO. TE TITLE

TE-1.0 Map of Grounds TE-2.0 Task Order Government Key Personnel & Points of Contact TE-3.0 Required Submittals, Records, and Reports

1.4. CONTRACTOR PERSONNEL. The contractor shall have knowledge of codes, standards, directives, and criteria governing landscaping services. The contractor shall remain abreast of any changes which impact any of the grounds covered under this contract, and shall notify, in writing, the Contracting Officer (KO) and the Contracting Officer Representative (COR) when modifications are required to maintain code compliance.

1.5.1. Contractor Key Personnel. Key positions for this task order contract include only the Site Supervisor. Requirements for this key position are as follows:

1.5.1.1. Site Supervisor. The contractor shall provide a Site Supervisor who shall be responsible for the performance of the work. The Site Supervisor, and an alternate or alternates having authority to act for the Site Supervisor when absent, shall be designated in writing to the KO prior to the task order contract start date. Site Supervisor shall be responsible for the complete coordination of all work under this contract, ensuring all work is accomplished with adequate internal controls and quality control review procedures to eliminate conflicts, errors, breakdowns, W912DY-19-x-00xx Page 3 of 23 10 September 2019 inefficiencies, damages, delays, deteriorations, and omissions in the performance of the work.

1.5.1.1.1. Site Supervisor Duty Hours. The Site Supervisor or alternate shall be on-site during normal duty hours to meet with government personnel (designated by the KO) to discuss problem areas. After normal duty hours, the Site Supervisor or alternate shall respond to situations requiring their presence on-site within one (1) hour.

1.5.1.1.2. Site Supervisor Qualifications and Experience. The Site Supervisor should have a minimum of three (3) years’ experience working in similar grounds maintenance programs. This position may be dual/multi-hatted with any other key positions. The Site Supervisor and alternate shall be able to read, write, speak, and understand English.

1.5.1.1.3. Site Supervisor Absence. The Site Supervisor shall notify the COR of planned or unplanned absences of one (1) workday or more. The Site Supervisor shall provide the name of the alternate/acting Site Supervisor who will be performing Site Supervisor duties during the absence.

1.5.1.1.4. Site Supervisor Reachable 24/7/365. The Site Supervisor or alternate shall be reachable, by the Facility Management staff, on their company cell phone 24/7/365. Whenever the Site Supervisor or alternate is contacted regarding an emergency situation, the Site Supervisor or alternate shall immediately provide guidance to contractor personnel and then contact the COR.

1.5.1.1.5. Site Supervisor Monthly Reporting. The Site Supervisor shall submit a signed monthly progress report to the COR no later than ten (10) calendar days after the reporting month.

The monthly progress report shall document workload for the reporting month to include, at a minimum, scheduled work completed, contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other contractor comments regarding operational improvements/betterments, work delays, or other issues affecting contractor performance.

1.5.1.1.6. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. These meetings shall be at no additional cost to the government.

1.5.2. Background Checks. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

1.5.3. E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

W912DY-19-x-00xx Page 4 of 23 10 September 2019

1.5.4. Reading and Understanding Operating Instructions. Operators of any equipment or vehicles shall be able to read and understand the signs, signals, and operating instructions in use in accordance with EM 385-1-1. Where reading, understanding, and discussing safety and environmental warnings are an integral part of contractor personnel’s duties, those personnel shall be able to understand, read, write, and speak English.

1.5.5. Physical Qualifications. All contractor personnel shall be physically and medically qualified for performing the duties to which they are assigned. The contractor, in accordance with EM 385-1-1, shall consider, at a minimum, personnel strength, endurance, agility, coordination, and visual and hearing acuity. Personnel shall meet the physical requirements for specific job tasks and hazards as required by the EM 385-1-1, the position, the job description, the contractor’s Activity Hazard Analysis (AHA), and applicable federal requirements.

1.5.6. Communications. The contractor shall ensure that all contractor personnel maintain open and professional communications with members of the Medical Treatment Facility (MTF).

1.5.7. Appearance and Identification. Contractor personnel shall present a neat appearance and be easily recognized as contractor personnel. Contractor personnel shall be free of body odor and wear a clean uniform each day. Jewelry must be kept to a minimum. At no time should jewelry be worn that creates a safety/OSHA risk.

1.5.8. Licensing, Qualifications and Experience Requirements. The contractor shall provide personnel that meet the following requirements:

1.5.8.1. Licensing Requirements. The contractor shall comply with all State of Maryland licensing requirements for the work being performed under this contract.

1.5.8.2. Qualification & Experience Requirements. The contractor is responsible for ensuring all personnel have the required qualifications and, if applicable, have the required current and valid professional certifications and licenses in compliance with federal, state, local requirements, ordinances, laws, or other requirements imposed by state agencies, courts or localities. The contractor shall ensure all certificates, licenses, permits and bonds are kept current throughout this task order contract. Associated expenses shall be borne by the contractor. Copies of all applicable certificates, licenses, permits and bonds shall be maintained on site and made available to the COR immediately upon request. Associated expenses shall be borne by the contractor.

1.5.8.3. Subcontractors. Subcontractors used to perform tree trimming and landscaping shall be qualified, certified and licensed to perform that work.

1.5.9. Employment Restrictions. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Defense, either military or civilian, unless such persons seek and receive approval according to DOD Directive 5500.7, Joint Ethics Regulations (JER).

W912DY-19-x-00xx Page 5 of 23 10 September 2019

1.5.10. Minimum Staffing. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is open (i.e. non holiday or weekend days). When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.5.11. Security Requirements. Security requirements shall include but not be limited to base pass requirements, contractor badge requirements, and background check requirements. Specific security requirements are as follows:

1.5.11.1. Base Access and Identification Requirements. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.11.2. Badges. Badges can be obtained through the Fort Meade Facilities Department. At contract award the contractor should reach out to the Facilities Department to submit the following documents to for each designated person that will require access throughout the duration of the contract: A valid driver’s license, passport, birth certificate, or approved visa if not a US citizen.

There are certain licenses not accepted by Fort Meade a list will be provided at contract award.

Once all documents have been received the Facilities office will process the applications through the garrison and the Contractor will be notified in writing when the badges will be available for pick up. The process can take up to 14 business days contingent on application completeness and the validity of all identification submitted by the contractor.

1.5.11.3. Contractor vehicles. Service vehicles used in the performance of this contract shall be legibly and conspicuously marked with the contractor’s name. Markings shall be placed on both sides of the vehicle.

1.5.11.4. Contractor Uniforms. Contractor personnel shall wear a clearly identifiable uniform, provided by the contractor, with the company’s name visible on the fabric (e.g., embroidery, etc.)

while on government installations.

1.5.11.5. Listing of Employees. The contractor shall maintain a current listing of employees.

The list shall include employee names, position title, and normally assigned shift. This list shall be validated by the contractor and provided to the COR at the start of the task order contract. An updated listing shall be provided within one (1) day upon change of employees.

1.5.11.6. Antiterrorism and Operational Security (AT OPSEC) Requirements.

1.5.11.6.1. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after task order contract award or reporting for duty.

W912DY-19-x-00xx Page 6 of 23 10 September 2019

Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within five (5) calendar days after completion of training.

AT Level I awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.5.11.6.2. Additionally, all contractor employees must complete annual OPSEC awareness training within thirty (30) calendar days after task order contract award. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR within five (5) calendar days after completion of training. OPSEC awareness training is available at the following website: https://securityawareness.usalearning.gov/opsec/.

1.5.11.6.3. The contractor and all associated sub-contractors shall brief their employees on the local iWATCH program (training standards provided by the requiring training activity ATO).

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The training shall be completed within thirty (30) calendars days of the contract award and within five (5) calendar days of the new employees commencing performance with the results reported to the COR NLT thirty

(30) calendar days after contract award.

1.5.12. Training. The contractor shall provide both general and specific personnel training as set forth in this task order contract. Specific requirements are as follows:

1.5.12.1. Contractor Provided Training. Contractor shall provide all training required by federal, state, and local laws and directives, as well as meet regulatory agencies. These regulatory agencies include, but are not limited to OSHA and the EPA. Additionally, the contractor shall provide ongoing training for employees to ensure the highest level of service and code compliance.

The contractor shall ensure that employees obtain training necessary to maintain skilled trade licenses. Copies of all applicable training certificates or completion reports shall be maintained on site and made available to the COR immediately upon request.

1.6. SAFETY. The contractor shall comply with OSHA Standards, EM 385-1-1, and Fort Meade Safety Standards and Guidelines.

1.6.1. Accident Prevention Plan. The contractor shall submit a site-specific Accident Prevention Plan (APP) in accordance with the schedule shown in TE-3.0, Required Submittals, Records, and Reports. No work shall be permitted on site until the APP has been accepted by the CEHNC Safety Office. A copy of the plans shall be maintained on-site by the contractor.

1.6.1.1. Contractor Site Safety and Health Officer. The APP shall designate a Contractor Site Safety and Health Officer (SSHO). For this task order contract, the designated Contractor SSHO may be the Site Supervisor, or any other contractor employee, that meets formal construction or industry safety and health training covering the subjects of the OSHA 30-hour course and the EM 385-1-1. Evidence of training shall be maintained on site and made available to the COR upon request.

W912DY-19-x-00xx Page 7 of 23 10 September 2019

1.7. DAMAGE TO GOVERNMENT PROPERTY. The contractor shall have procedures to record and report promptly (to the COR) all available facts relating to each instance of damage to Government property or injury to either Government or contractor personnel. The contractor shall immediately secure and protect any accident scenes or wreckage until released by the accident investigative authority through the COR. Cooperate and assist Government personnel in conducting an accident investigation.

1.8. QUALITY CONTROL (QC). The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS.

1.8.1. Quality Control Plan. The contractor shall submit a Quality Control Plan (QCP) to the COR in accordance with the schedule provided in TE-3.0, Required Submittals, Records, and Reports. A copy of the QCP shall be maintained on-site by the contractor. Updates shall be provided to the KO and COR for review and approval as they occur. The QCP shall include, as a minimum, the following:

1.8.1.1. All QC personnel of the contractor's organization shall be identified with their level of authority clearly defined, to include the contractor quality control manager.

1.8.1.2. The contractor’s quality control inspection system describing all general and specific tasks included in the contract scope of work. The QC inspection system shall describe and specify tasks or areas to be inspected on a scheduled or unscheduled basis, and the manner in which inspections are to be conducted.

1.8.1.3. The QCP shall identify names of firms or individuals tasked to perform inspections and other quality control responsibilities, the extent of their authority, and an organization chart indicating the individual’s position and reporting chain. The QCP shall also identify which trades the identified firms or individuals are qualified to evaluate.

1.8.1.4. The QCP shall identify the contractor’s methods and procedures for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.8.1.5. The QCP shall identify the contractor’s methods and procedures for documenting and ensuring quality control operations of both prime and any subcontractor work, including inspection and testing.

1.8.1.6. The QCP shall incorporate the following inspection frequency: QC inspections must occur within three (3) workdays of the work completion.

1.8.1.7. The QCP shall address the contractor’s methods and procedures for documenting the quality control program, what records and files will be maintained, and how they will be updated.

The contractor shall note that the contractor’s quality control inspection program records shall be made available to the COR upon request.

1.8.1.8. The QCP shall address what quality control data will be reported to the COR and the KO.

W912DY-19-x-00xx Page 8 of 23 10 September 2019

The QCP shall address how this data will be reported in the Monthly Progress Report. Refer to PWS Paragraph 1.5.1.1.5.

1.8.1.9. Acceptability: The contractor shall provide, as a minimum, a quality of service consistent with best practices to achieve more cost-effective reliability through the implementation of better operations and maintenance practices. The Contractor’s work and any services performed shall be accepted only when in full compliance with the clause entitled "INSPECTION OF CONSTRUCTION" or “INSPECTION OF SERVICES – FIXED PRICE” as applicable. For purposes of acceptance, contractor's Quality Control program will be considered as work or service and shall be subject to acceptance throughout the terms of the contract, to include any extensions of contract term. The contractor shall notify the KO, in writing, of any proposed change to the Quality Control program. No change shall be implemented prior to review by the KO.

1.8.2. Quality Control Plan Training. The contractor shall establish and document a training program for contractor personnel in the Quality Control Plan. All training records shall be provided to the COR upon request.

1.9. QUALITY ASSURANCE (QA). According to the Inspection of Services-Fixed Price clause, FAR 52.246-4, Section E of the contract, the Government shall evaluate the Contractor's performance under this contract.

1.9.1. Performance Evaluation Meetings. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.9.2. Quality Assurance Surveillance Plan (QASP). The Government will conduct surveillance based on the QASP.

1.10. PHYSICAL SECURITY. The contractor shall safeguard all government equipment, information, and property provided for contractor use. At the close of each work period, government vehicles, facilities, support equipment, and materials shall be secured.

1.10.1. Key Control.

1.10.1.1. Unauthorized Uses. The contractor is prohibited from issuing Government keys to unauthorized individuals. The contractor shall not open locked rooms or secured areas to permit entrance of persons other than contractor employees performing assigned duties or other authorized personnel, unless directed by the COR. The contractor shall ensure that contractor personnel who no longer require access to locked areas turn-in issued keys. The COR and his/her designated representative(s) shall have access to any Government-owned property under the control of the contractor. All rooms or areas required to be locked shall not be left unattended during duty performance and shall be re-locked by contractor personnel after completion of duties.

W912DY-19-x-00xx Page 9 of 23 10 September 2019

The contractor shall prohibit the use of keys issued by the Government by any persons other than contractor personnel or subcontractors.

1.10.1.2. Lost, Stolen or Duplicated Keys. The contractor shall immediately report any occurrence of lost, stolen or unauthorized duplication of keys to the COR. The contractor shall provide the COR a written report, within twenty four (24) hours of notification, providing all details of lost/stolen/duplicated key occurrences. In the event that a non-master key is lost, or that unauthorized duplicates are suspected to have been made, all locks and keys for the system that the key unlocks shall be replaced or re-keyed, upon direction from the COR. The costs for replacement of keys and or re-keying shall be at the contractor’s expense. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced, and the total costs shall be borne by the contractor. The contractor shall be responsible for the replacement of any keys which their personnel lose. In some cases, lock cylinders may have to be replaced by the contractor if the key lost represents a security risk to the organization.

1.10.2. Lock Combinations. The contractor shall control contractor employee access to government provided lock combinations to preclude unauthorized entry.

1.11. HOURS OF OPERATION. The contractor shall perform the services required under this task order contract primarily during the normal duty hours of 1630 - 2000 Monday through Friday, except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Additional hours may be scheduled to accomplish activities to minimize impact on the staff and patients. All work has to be completed after hours to avoid interruption to patient care and to enforce the safety of our staff and patients. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.11.1. Recognized Holidays: No restrictions; contractor can perform on holidays with prior approval and no cost to the government.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.12. WORK RESTRICTIONS. There may be mission situations that require the contractor to work other than normal duty hours and during holidays. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to a work areas conflicts with an Army mission requirement, work shall be rescheduled to another time during normal duty hours to minimize the disruption. If rescheduled work must be completed outside of normal duty hours then it shall be initiated via an approved service order.

W912DY-19-x-00xx Page 10 of 23 10 September 2019

1.13. CONSERVATION OF UTILITIES. The contractor shall ensure employees practice utilities conservation. The contractor shall operate under conditions that prevent the waste of utilities to include, but are not limited to, the following:

• Turn off water faucets or valves when not in use (for prolonged periods)

• Report all types of water/liquid leaks and drips

• Report ripped, torn or missing insulation

• Support Fort Meade energy conservation initiatives and programs

• Provide recommendations to reduce utility usage

1.14. ENVIRONMENTAL COMPLIANCE.

1.14.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, DHA, AF regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize then eliminate the risk of environmental pollution. The contractor shall comply with the Fort Meade Hazardous Waste Management Plan.

1.14.2. Contractor Use of Hazardous Materials. The contractor shall ensure appropriate coordination in the purchase, use, handling, transporting, storage, and disposal of all hazardous materials and wastes. Coordination shall be made with the appropriate Fort Meade activity (e.g.

DPW). Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize/eliminate the risk of environmental pollution.

1.14.2.1. Hazardous Materials Approval. The contractor shall maintain a hazardous materials inventory in accordance with Fort Meade Policy and regulatory requirements. The contractor shall submit to the COR an inventory of all hazardous materials intended for use during the course of work, along with Safety Data Sheets (SDS’s) for each hazardous material. This submittal shall be made to the COR for approval prior to bringing a hazardous material onto the installation.

All chemicals must have a current SDS on file at the job site.

1.14.3. Hazard Communication Program. The contractor shall be responsible for implementing a Hazard Communication Program for all contractor employees in accordance with (IAW) OSHA requirements or other local and state regulations.

1.14.4. Notification of Environmental Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the COR. The contractor shall be liable for containment and environmental clean-up of the spill or release of such substance. Spill response, reporting and cleanup shall be performed IAW the installation Spill Prevention and Response Plan, the Fort Meade Hazardous Waste Management Plan, and with federal, state and local laws.

W912DY-19-x-00xx Page 11 of 23 10 September 2019

1.14.5. Ozone Depleting Substances (ODS). The contractor shall not use any products containing Class I Ozone Depleting Substances in the performance of this contract.

1.15. FIRE & SECURITY POLICE. The contractor shall follow local fire prevention and security procedures and regulations. The contractor shall post and maintain the telephone numbers of the Security Police and Fire Department for easy access by employees. Burning of any material is prohibited without a burn permit. The contractor shall acquire a hot-work permit from the Base Fire Department for any work involving burning/welding/brazing, etc.

1.16. PERMITS TO WORK. The contractor shall acquire and renew any permits or work clearances required in performance of this contract before performing the work. Contractor should obtain all appropriate clearances from Maryland Department of Environmental (MDE) Department of Public Works (DPW) Fort Meade clearances to include but not limited Dig Permits and Sediment Control Requirements prior to start of the work. All permits required for the removal and disposition must be acquired before start of work.

1.16.1. Burn Permit. The contractor shall obtain approved burn permit from the Fort Meade Fire Department prior to beginning any work requiring open flames.

1.16.2. Permits for Off-base Dumping. Permits for off-base work such as dumping of contractor refuse from maintenance or repair projects shall be obtained by the contractor.

1.17. WARRANTY. For all newly planted beds, the contractor shall provide at least two warranty services to refresh edging and weed the newly planted beds. The contractor shall conduct a follow up site visit within 14 days of completion and water all newly developed areas; an additional visit will be completed with 30 days of completion to ensure there are no damages in the flower beds.

1.18. COORDINATION WITH OTHERS. The Government may award other contracts for additional work, and the contractor shall fully cooperate with such other contractors and Government employees and carefully schedule work under this task order contract to not conflict with such additional work as may be directed by the KO or COR. The contractor shall not commit or permit any acts that will interfere with the performance of work by any other contractor or by any Government employee without direct authorization from the COR. The COR will resolve all work schedule conflicts between this task order contract and the additional work contracts awarded to other contractors. The COR or KO will provide written direction to the contractor to reschedule work when required. Any additional work requirements (not within the scope of this task order contract) that are created as a result of work performance of other contractors shall be brought to the attention of the COR.

1.19. CONTINUITY OF SERVICES. To ensure continuity of essential services, the contractor shall be prepared fully commence on the start date of this task order contract, and should not assume that the Government or previous contractor employees will be available to guide, direct, or specifically orient each employee.

W912DY-19-x-00xx Page 12 of 23 10 September 2019

SECTION C-2

DEFINITIONS & ACRONYMS

2.0. DEFINITIONS & ACRONYMS. The contractor should be aware of the following general definitions, technical definitions and acronyms.

2.1. GENERAL DEFINITIONS.

2.1.1. Contract Discrepancy Report (CDR). A report generated by the Government when the contractor's performance is found to be unsatisfactory.

2.1.2. Contracting Officer (KO). The Contracting Officer is the only person authorized to approve changes to any term, condition, or requirements of this contract, notwithstanding any provision contained elsewhere in this contract. In the event the contractor effects a change at the direction of a person other than the Contracting Officer, the change shall be considered to have been made without KO authority.

2.1.3. Contracting Officer’s Representative. A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

2.1.4. Contractor Site Supervisor. A contractor employee responsible for the accomplishment of the work performed by the contractor.

2.1.5. Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

2.1.4. General Refuse. Waste generated from daily operations that is not hazardous, pathological or contaminated. General refuse may be disposed of, without special treatment, in a sanitary landfill.

2.1.5. Hazardous Material (HAZMAT). All hazardous substances, as listed in 40 CFR 302 Table 302.4, such as petroleum, natural gas, synthetic gas, acutely toxic chemicals, and other toxic chemicals including hazardous waste.

2.1.6. Hazardous Waste (HW). Any used hazardous substances that exhibits the characteristics of ignitability, corrosivity, reactivity, toxicity, or is listed in 40 CFR Part 261, subpart D.

2.1.7. Performance Assessment Report (PAR). A report generated by the Government when the contractor’s performance is found to be unsatisfactory and requires a root cause analysis and corrective action.

2.1.8. Performance Requirement. The point that divides acceptable and unacceptable performance of a task according to the performance requirement summary and the Inspection of Services clause. It is the number of defectives or maximum percent defective in the lot that is deemed acceptable. Any further defectives will result in appropriate corrective action by the

W912DY-19-x-00xx Page 13 of 23 10 September 2019

Government.

2.1.9. Performance Requirements Summary (PRS). A listing of the service outputs under the contract that are to be evaluated by the QAE on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.10. Quality Assurance (QA). A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. Quality assurance refers to actions by the Government.

2.1.11. Quality Assurance Surveillance Plan (QASP). A functionally qualified Government employee who performs quality assurance functions for a contracted service.

2.1.12. Quality Control (QC). Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contract requirements.

2.2. TREE TRIMMING AND LANDSCAPING DEFINITIONS.

2.2.1. Aeration. Introduction of air into the soil by mechanical means to promote health and growth.

2.2.2. Berm. A mound or bank of earth typically used as a barrier.

2.2.3. Brow Ditch. A drainage ditch with sufficient slope to prevent erosion of adjacent grading.

2.2.4. Clippings. Any vegetation that is left on walkways, lawns, and plant beds after being cut by means of shears, mowers, etc.

2.2.5. De-thatch. Removal of unwanted vegetation from mowed areas to promote health and growth.

2.2.6. Debris. Includes, but is not limited to, paper, cans, bottles, limbs and branches, pine straw and pinecones, leaves, rocks, and other similar items.

2.2.7. Depression. A small area that is sunk below its surroundings.

2.2.8. Diameter at Breast Height (DBH). The diameter of a tree measured at 4½ feet above ground level.

2.2.9. Edging. Creating a uniform edged cut to promote a neat appearance and prevent ground structures from vegetation encroachment.

2.2.10. Fertilization. Application of natural and synthetic materials to the soil where it has become deficient in nutrients essential for proper plant growth.

W912DY-19-x-00xx Page 14 of 23 10 September 2019

2.2.11. Hedge. Shrubs or other plants that are planted closely together so that they form an unbroken line and in most cases are carefully trimmed.

2.2.12. Improved Area. Improved grounds apply to areas within the built-up section of an installation which contains lawns and landscape development parade grounds, drill fields, athletic facilities, cemeteries, golf courses (except roughs), and similar areas, and include the maintenance and care of ornamental and decorative growth, such as shrubs and flowers and other plantings that are appurtenant to and within lawn areas.

2.2.13. Irrigation. Application of water to the soil to promote health and growth.

2.2.14. Maximum Growth Height. That limit of dominant vegetative growth, excluding seed heads or pods.

2.2.15. Mowing. Cutting of all grasses, weeds, and other vegetation that is 1 inch or less in diameter (at ground level).

2.2.16. Parcel. A designated area of land which may be indicated on maps or other attachments.

2.2.17. Pruning. Selective removal of living or dead parts or branches of plants and trees to improve shape, stimulate growth, health, safety, grass mowing clearance, and to prevent interference with pedestrians, vehicle traffic and building encroachment.

2.2.18. Rejuvenation. The severe pruning of overgrown bushes, shrubs and hedges to within a few inches of the ground or as directed by the KO to restore the plant to its natural shape.

2.2.19. Ruts. Depressions made in soil or grass by tires of vehicles or heavy equipment.

2.2.20. Semi-improved Grounds. Semi-improved grounds apply to all grounds areas that are not improved grounds.

2.2.21. Shrub. A woody plant with multiple stems or trunks that grow less than 15 feet high when mature.

2.2.22. Sightly. Attractive, tasteful, or pleasing to the sight and consistent with its intended purpose.

2.2.23. Special Event. Services that could not reasonably have been anticipated and were not contemplated at time of contract award.

2.2.24. Stump. The bottom portion of a tree, which remains in the ground after the tree, has been cut for removal. Usually less than five feet in height.

2.2.25. Swale. A low-lying or depressed area intended for drainage.

2.2.26. Trimming. Removal of unwanted vegetation around trees, shrubs, flower and shrub

W912DY-19-x-00xx Page 15 of 23 10 September 2019 beds, cultivated areas, poles, walls, valves, and other similar objects to match the height and appearance of the surrounding grass. Shrub and hedge trimming includes removal of unwanted vegetation to maintain a uniform, and well-shaped appearance, and to prevent interference with pedestrians, vehicle traffic and building encroachment.

2.2.27. Trunk. The main stem of a tree, usually long, large and relatively straight.

2.2.28. Unimproved Area. Unimproved grounds apply to agricultural areas, pastures, forests, swamps, marshes, deserts, and rocky or barren areas.

2.3. ACRONYMS.

CDR Contract Discrepancy Report CFR Code of Federal Regulations COR Contracting Officer’s Representative DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction EPA Environmental Protection Agency IAW In Accordance With JER Joint Ethics Regulation KO Contracting Officer MTF Medical Treatment Facility O&M Operations and Maintenance OSHA Occupational, Safety and Health Administration PHRH Primary Hand Receipt Holder PRS Performance Requirements Summary QAE Quality Assurance Evaluator QASP Quality Assurance Surveillance Plan QA Quality Assurance QC Quality Control QCP Quality Control Program SDS Safety Data Sheet UL Underwriters Laboratory

W912DY-19-x-00xx Page 16 of 23 10 September 2019

SECTION C-3

GOVERNMENT PROPERTY AND SERVICES

3.0. GENERAL INFORMATION. The Government will provide the facilities, equipment, materials, and services listed in this PWS section.

3.1. GOVERNMENT FACILITIES. Upon contractor request, the government may designate an area for contractor use and storage of trailers, equipment, and materials. This area, if designated, will be within the installation boundaries but may not be centrally located. Prior to the start of work, contractor shall submit a site plan showing the locations and dimensions of temporary facilities (including layouts and details, equipment and material storage area (onsite and offsite), access and haul routes, avenues of ingress/egress to the construction office area.

Contractor shall identify any areas which may have to be graveled to prevent the tracking of mud, show locations of site fences, site trailers, entrances, trash dumpsters, temporary sanitary facilities, and worker parking areas.

3.1.1. Maintenance of Government Facilities. All custodial, upkeep and maintenance to government-furnished office areas will be provided at government expense. The contractor shall maintain housekeeping standards in mechanical rooms, workshops, and break areas allocated for contractor use.

3.1.2. Modifications to Government Facilities. Before making any modifications to government-furnished facilities, the contractor shall obtain prior approval from the COR. In the case of alterations necessary for compliance with OSHA, such permission will not be unreasonably withheld. Facilities shall be returned to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

3.1.3. Facility Abuse. The contractor shall notify the COR of all suspected facility abuse or vandalism. The Government will determine validity of all suspected facility abuse or vandalism.

Unless damage repairs can be classified as emergency repairs, the repairs will not begin unless directed by the COR or KO. The contractor shall provide the COR with written cost estimates of repair of all suspected facility abuse when requested by the COR.

3.2. GOVERNMENT PROPERTY. Any Government Property provided to the contractor for the performance of this contract will be incidental to the place of performance as the contract requires contract personnel to be located on the Government site or installation, and the property will be used by the contractor within the location and will remain accountable to the Government IAW FAR Subpart 45(b)(5). The contractor shall sign for the Government property furnished to them via hand receipt (DA Form 2062). As stewards of the Government’s property the contractor’s responsibility extends from the initial acquisition and receipt of property, through stewardship, custody, and use until formally relieved of responsibility by authorized means. Contractor personnel shall:

3.2.1. Use the Government property provided to them only for performing this contract, unless otherwise provided for in this contract or approved by the Contracting Officer.

W912DY-19-x-00xx Page 17 of 23 10 September 2019

3.2.2. Utilize, consume, move, and store Government Property only as authorized under this contract. The contractor shall promptly disclose and report Government property in its possession that is excess to or no longer needed for contract performance.

3.2.3. Unless otherwise directed by the Contracting Officer or the Government’s Primary Hand Receipt Holder (PHRH), the Contractor shall investigate and report to the Government all incidents of property loss as soon as the facts become known. Loss of Government property includes, but is not limited to, items that cannot be found after a reasonable search; theft; damage resulting in unexpected harm to property requiring repair to restore the item to usable condition;

or destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

3.2.4. Unless otherwise authorized by the Contracting Officer and the Government’s PHRH of the property provided to the contractor, property shall NOT be removed from the Government’s facility where the property is located and utilized by the contractor. If any equipment is needed by contractor personnel for offsite use, justification and approval shall be required through the Contracting Officer and the PHRH.

3.2.5. Government Parking. The Government will provide one (1) reserved parking space near the contractor’s work location for parking of contractor work vehicles.

3.3. GOVERNMENT RECORDS.

3.3.1. Operations and Maintenance Records: The Government will provide operations and maintenance records, to the extent available. Records may include pending requisitions for equipment to be furnished by the Government, pending project case files required for task order contract performance or control logs or registers on which the serially sequenced entries must be continued by the contractor. The Government will provide the contractor access to copies of the backup data in electronic media. The contractor shall maintain these records in a storage container meeting industry standards for storage of electronic media or other media. SF 135, Records Transmittal and Receipt, shall be prepared for all records transferred, unless a duplicate record copy is kept by the Government.

3.3.2. Plans, Manuals, and Lists: The Government will provide to the contractor available “as built” drawings, maintenance and operating manuals, spare parts manuals, and spare parts lists.

However, the non-availability of “as built” drawings, plans or manuals will not relieve the contractor from the performance required by this contract. All materials listed above shall be returned to the COR at the expiration/termination of this contract.

3.4. GOVERNMENT SERVICES.

3.4.1. Utilities. The Government will provide the following utilities used in the performance of this contract: Water and electricity.

3.4.2. Telephone Services. The Government will provide DSN and base only service and

W912DY-19-x-00xx Page 18 of 23 10 September 2019 telephone devices for the contractor’s office, if applicable. Government telephones will not be used for personal reasons, or for any toll or long distance calls. The contractor shall provide for commercial telephone services for contractor use.

3.4.4. Custodial Service. The Government will provide custodial services to contractor office areas.

3.4.5. Refuse Collection. The Government will provide refuse collection from dumpsters in the contractor's assigned areas for office type waste products. Waste resulting from tree trimming or landscaping services shall be disposed of as directed by the COR. All other waste generated by the contractor shall be disposed of by the contractor as designated by the COR.

3.4.6. Pest Management Services. The Government will provide insect and rodent control for all government facilities. The contractor will notify the COR when an insect or rodent problem is detected.

3.4.7. Police and Fire Protection. The Government will provide police and fire protection for all government-furnished facilities.

3.4.8. Emergency Medical. In case of a medical emergency, accident, or injury involving contractor personnel during performance of duties under this task order contract, the MTF may provide services to save life or limb, or to stabilize for transportation to local civilian medical treatment facility. The contractor shall reimburse the government for emergency medical services.

The Contractor shall file incident reports, within one (1) business day of the incident, for employees who are injured on the job to the Fort Meade Safety Office and COR.

W912DY-19-x-00xx Page 19 of 23 10 September 2019

SECTION C-4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0. GENERAL INFORMATION. Except those items or services specifically stated in Section C-3 above as Government furnished, the contractor shall furnish everything needed to perform this contract according to all its terms.

4.1. CONTRACTOR FURNISHED MATERIALS, EQUIPMENT, PARTS, AND

SUPPLIES. Contractor shall provide all parts, tools, equipment, materials, supplies, required to accomplish the services identified in this PWS.

4.1.1. Office Supplies. The contractor shall provide, at contractor expense, all office supplies and services such as copying machines, fax machines and paper, toner and associated expendable office supplies required to perform this contract.

4.1.2. Storage of Contractor-Furnished Materials, Equipment, Parts and Supplies. All contractor-furnished materials stored by the contractor on Fort Meade or at a contractor furnished storage site shall be stored in a safe and secure manner that precludes any soiling or damage prior to installation and in accordance with the USACE EM 385-1-1, Section 14, Material Handling, Storage and Disposal. The contractor’s storage procedures and practices shall reflect the following:

4.1.2.1. Storage of Flammables and other Selected Materials. The contractor shall ensure that only approved hazardous, flammables, and other selected materials are stored on site.

Coordination shall be made with the appropriate Fort Meade activity. Unless provided by the Government, the contractor is responsible to provide safe and adequate storage for flammables, acid/corrosive materials, pesticides, etc. The contractor shall not store paints, acids, pesticides, or other hazardous materials in or around work areas. Flammables must be stored in an appropriate Underwriters Laboratory (UL) approved storage container.

4.1.2.2. Prohibited Storage in Interstitial or Crawl Spaces. No supplies, tools or equipment repair items shall be stored in the interstitial or crawl spaces located within any Government Facility. No "shops" shall be established in any interstitial or crawl space at any time.

4.1.2.3. Cleanliness of Stored Part and Materials. All parts and materials stored at Government furnished facilities or at a contractor furnished storage site, shall be stored in accordance with manufacturer’s instructions. Stored water and air filters shall be sealed from interior environmental moisture, dirt, dust and contaminates prior to use. Parts and materials sealed by the manufacturer (i.e.