Amendment 01_Solicittaion W912DW20Q0011.pdf

W68MD993189914

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

A. The purpose of this amendment is for the follow ing:

1. Replace the Performance Work Statement (PWS) w ith the enclosed version, dated 27 January 2020, in its entirety for updates as show n in track changes.

2. Replace the previous Wage Determination (WD) w ith the current WD as enclosed.

3. Provide responses to Pre-bid Site Visit Questions.

B. The reponse time and date remain the same at 11:00 AM, Pacific Time, 30 January 2020.

C. All other terms and conditions of the solicitation remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 1

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 27-Jan-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912DW20Q0011

X 9B. DATED (SEE ITEM 11)

08-Jan-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

27-Jan-2020

CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

W912DW 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

Pre-bid Site Visit Questions (Solicitation W912DW20Q0011 for MMD Custodial Services) 27 January 2020

A. Will there be government-furnished equipment?

Response: The contractor will be responsible for all equipment necessary to perform the work.

B. Reference the cover page of the RFQ entitled solicitation contract order for commercial items page one. What size standard means as well as the number below it 19,500?

Response: Size Standard of $19,500,000 (Box 10, Page 1 of the Solicitation) is the maximum average annual revenue that an entity may be considered as a Small Business for Small Business Administration (SBA and federal contracting program. This size standard is for the NAISC Code 561720 (Janitorial Services). Contractor(s) having an average annual revenue higher than this amount is not considered a Small Business, and will not be considered for contract award as this requirement is a total small business set-aside.

C. I would also like to send in my insurance ahead of time so you can look over and make sure that we meet the requirements?

Response: The contractor is responsible for all applicable insurance PRIOR to performing the work. Information/documents not required in the solicitation will not be reviewed/evaluated.

D. Page 35 relevant experience may I just send a list of references into you that breaks down what we did and who we worked for?

Response: Please review Provisions 52.212-2 (Evaluation – Commercial Items) for submission of relevance experience and how quote will be evaluated for award.

E. Reference Page 41, Wage determination (WD for Washington King and Snohomish counties. I'm confused what these rates are? We are going off of prevailing wages for janitorial services in King County correct? The janitor position listed does not seem to calculate? Please clarify?

Response: Service Contract Act Wage Determination (WD) #: 2015-5535 covers both King and

Snohomish counties, for positions specified in this WD. See Amendment 1 for the current

Service Contract Act (SCA) Wage Determination (WD) #2015-5535, Revision #10.

F. Also page 47 speaks about employee paid sick leave benefits for your employees, I'm confused is this for your employees are you referring to what I need to be paying my employees Washington state law?

Response: The contractor is responsible for all applicable requirements for their employees, including paid sick leave, as described in Service Contract Act Wage Determination (WD) #:

2015-5535 , contract clause(s), such as 52.222-62, and other state/local regulations.

G. I also see nothing about invoicing? Maybe I missed it how is this set up are we on a net 30? What date do you want our invoice in and to clarify we send it to Heidi? Please give an example of what our first billing process with dates would look like as well as when we would receive payment? Do you supply the monthly safety exposure reports that we are to submit with our invoices?

Response: For Invoice Submission, see Section 2.16 of the Performance Work Statement (PWS), Page 13 of the Solicitation. Net-30 days will be established for the resultant purchase order/contract. Invoice Submission will be discussed in a pre-performance conference/kick-off meeting with the Quality Assurance Representative (QAR).

H. Do you supply the monthly janitorial cleaning checklist?

Responses: Please see Section 2.2 (Quality Control General Information) and 2.2.1.1 (The Quality Control Plan (QCP) on Page 10 of the Solicitation and Technical Exhibit 1 (Performance Requirements Summary) on Page 22 of the Solicitation.

I. The current conditions of the building will take a lot of time to get back to a clean and orderly Department. Speaking with Site Visit POC and understanding his expectations of what needs to be done, this will take a lot more time than you have allotted in your contract.

Response: The resultant contract is Firm Fixed Price, so pricing should reflect all required efforts to meet the requirement as specified in the Performance Work Statement. The Project Office will determine whether special cleaning and number of hours may be needed on the first service date to be performed under Section 6.4 of the Performance Work Statement (PWS). See Amendment 01 to the Solicitation

J. Given the current conditions of the building, it's going to take quite a bit more time to get things in order over there and then everything after that will just be upkeep.

Response: The resultant contract is Firm Fixed Price, so quote should reflect all required efforts to meet the requirement as specified. Also see Question I above.

K. There are some discrepancies in the scope. Are we responsible for cleaning all inside windows every time we are scheduled to work which is once a week? The language in 6.3.1 clean glass services once per month it's a little different than 6.2.6 entrance Door in interior glass weekly? Cleaning all inside windows is very time-consuming so I need to be clear on expectation so it can reflect in the price?

Response: Section 6.3.1 of the PWS is monthly and includes glass on doors (inside and outside) and the interior glass inside the building cleaned thoroughly with no traces of film, dirt, smudges, etc. Section 6.2.6 of the PWS is weekly and just interior of doors and highly noticeable smears, fingerprints, smudges.

L. On page 19 Sections 6.3.8 clean shampoo carpets once a year. My question is concerning the equipment that you're requesting. The required machine is very big machines and doesn't seem appropriate for the work that needs to be done up at Mud Mountain Dam. Will a normal size steam cleaner would be sufficient?

Response: See Amendment 01 for revisions to Section 6.3.8.

M. I would also like to bring up the fact that the last half of the RFQ shows wages that are not correct.

Davis bacon L&I prevailing wages as of the date that this contract needs to be submitted are as follows janitor 25.58 an hour window cleaner 29.33 an hour and floor waxer 26.03 an hour.

Response: See Amendment 01 for the current Service Contract Act (SCA) Wage Determination

(WD) #2015-5535, Revision #10.

Janitorial Services, Mud Mountain Dam (MMD), Enumclaw, WA

Performance Work Statement (PWS)

27 January 2020

20 December 2019

Part 1: General Information:

1. General:

This is a non-personal services contract to provide custodial services at MMD Project office and its designated properties in Enumclaw, WA in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services:

The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services at MMD as defined in this PWS except for those items specified as government furnished property and services.

The contractor shall perform to the standards in this contract.

1.2. Objective:

Maintain the facilities at MMD and its’ designated properties in a manner that maximizes facility use by staff during normal duty hours, and allows the Government to perform its duty to provide a safe work environment to its personnel.

1.3. Background:

MMD is located on the White River, six miles upriver and southeast of Enumclaw and 38 miles east of

Tacoma. The facility provides flood risk reduction within the White River watershed. For purposes of this contract, facilities at the dam will include a project office that need janitorial services to maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.4. Scope:

The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the MMD Project. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, and storage room areas. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning. Use of recycled materials is highly encouraged.

1.5. Recognized Holidays:

Holidays may fall on scheduled work days. If the scheduled work falls on a Holiday (i.e., Memorial Day, Independence Day and Labor Day) the contractor will perform services the next business day and then resume the regular cleaning schedule. If temporary changes need to be made to the work schedule the contractor must notify the Quality Assurance Representative (QAR) seven (7) days prior to make arrangements.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6. Hours of Operation:

The contractor is responsible for conducting business weekly on Fridays between the hours of 12:00 p.m.to 3:00 p.m. in the Project Office (Bldg 15558) excluding the boiler room and comm space.

These hours shall be followed except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7. Period of Performance:

The period of performance shall be for one (1) Base Year and four (4) option years. The Period of

Performance reads as follows:

Base Year: award date o/a 1 March 2020 to 28 February 2021 Option Year 1: 1 March 2021 to 28 February 2022 Option Year 2: 1 March 2022 to 28 February 2023 Option Year 3: 1 March 2023 to 28 February 2024 Option Year 4: 1 March 2024 to 28 February 2025

*Note: Period of Performance will be adjusted at award if necessary.

1.8. Place of Performance:

The work to be performed under this contract will be performed at MMD Project Office.

1.9. Type of Contract:

The Government will award a Firm Fixed Price (FFP) contract.

1.10. Safety Requirements:

The Contractor shall conform to applicable OSHA, and State of Washington, standards, as well as the

Corps of Engineers Safety Requirements Manual (EM 385-1-1), available here:

https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf. A copy of the most recent version will be provided to the Contractor after award. It is the Contractor’s responsibility to be familiar and comply with all applicable safety standards.

1.10.1. Prior to commencement of work, the Contractor shall provide the QAR a written plan of the

Contractor’s overall safety program. The plan must address policies and procedures for safe operation and compliance with OSHA, EM 385-1-1 and other applicable safety requirements. The plan shall include, but not be limited to, employee training and orientation, vehicle operations, public safety, level and manner of supervision, and a Job Hazard Analysis.

1.10.2. Safety Exposure Report; in accordance with the provisions of EM 385-1-1, Section 01 Program

Management, Paragraph 01.D Accident Reporting and Recording, sub-paragraph 01.D.05, the Prime

Contractor shall report all accidents and shall provide a monthly record of all exposure and accident experience incidental to the work. The Safety Exposure Report shall be submitted along with the monthly invoice.

1.11. Security Requirements:

a. Employee Identification. The Contractor shall be responsible for coordinating with the QAR to obtain an identification badge/card for each employee prior to the employees work on site, and for requiring each employee engaged on the work to display identification. Identification badge/card will also be a key card that will be issued by the Security Specialist once the employee/s are cleared for access. All prescribed identification shall immediately be delivered to the KO, for cancellation upon the release of the employee.

b. Requirements. Contractor employees performing work within designated security areas are subject to restrictions on entry and movement of personnel and equipment. All contractor personnel are subject to meeting the requirements of this clause.

(1) For all potential new hires, the Contractor must pre-screen Candidates using the E-verify Program

(http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The

Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the QAR no later than three (3) business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative.

This Form will be provided to the KO and shall become part of the official contract file.

(3) Government Security background investigation: All personnel candidates that have been found eligible for employment shall undergo and pass a Government security background investigation prior to work under this contract. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate

Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR

190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. Initial investigation submissions will be submitted to the QAR. The submission package will include the following:

SF-86 A Release of Information https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf http://www.uscis.gov/e-verify)

Copy of the Driver’s License

(4) At any time during the security background investigation, potentially disqualifying information revealed will be conveyed by the QAR to the contractor which may result in termination of the candidate.

g. All Contractor employees working under this contract having access to MMD will be listed on company letterhead by full name in alphabetical order by last name first. This letter will be submitted to the Quality Assurance Representative (QAR) and provided to the Security Specialist before the start of the contract and every time new personnel are hired or are no longer employed by the contractor.

1.11.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period and if the Contractor temporarily leaves the work area, Government facilities, equipment, and materials shall be secured.

1.11.2. Key/Key Card Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced and are not used by unauthorized persons. Keys shall not be duplicated and the contractor shall immediately report any occurrences of lost keys/key cards to the QAR. In the event keys are lost or duplicated the Government at its option, may replace the affected lock/locks or by re-keying areas affected. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or replacement of the lock/locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the cost to the contractor.

(a) The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees that have been cleared to use issued keys/key cards. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than

Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.11.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan

(QCP).

1.12. Training:

1.12.1. AT Level 1 Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete

AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the QAR or to the KO (if a QAR is not assigned), within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.12.2. iWatch, CorpsWatch Training: The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct http://jko.jten.mil/courses/atl1/launch.html%3B employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees commencing performance with the results reported to the

QAR NLT five (5) calendar days after the completion of the training.

1.12.3. OPSEC Training: All new contractor employees shall complete Level I OPSEC Training within

30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual

OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the QAR or KO (if a QAR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operationssecurity.html; or it can be provided by the RA OPSEC Officer in presentation form which shall be documented via memorandum.

1.13. Special Qualifications:

The Contractor shall obtain all necessary licenses and/or permits required to perform this work. The

Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any personal injury to the

Contractor, their employee, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by the Contractor’s employees’ fault or negligence.

https://www.iad.gov/ioss/ http://www.cdse.edu/catalog/operationssecurity.html

2. Contract Administration:

2.1. Contract Personnel:

All contractor personnel working on-site under this contract will be listed by full name on company letterhead. This letter will be submitted to the QAR as new Contractor Employees are hired or are no longer employed by the Contractor. The Contractor shall notify the QAR no later than one work day after any personnel changes or access requirements occur. The notice shall provide the employee’s full name, employment change effect date, and reason for employment change.

2.2. Quality Control General Information:

2.2.1. Quality Control: The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award or with the Contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and QAR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the Contractor shall receive the KO acceptance in writing of any proposed change to his quality control (QC) system.

2.2.1.1. The QCP shall include, as a minimum, the following:

a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it shall be accessible to recruiters on site. It shall specify areas to be cleaned and inspected on a ‘per cleaning’ basis and satisfaction of compliance by personnel on-site.

b. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

2.3. Performance Evaluation Meetings:

The Contractor shall meet with the QAR as often as determined necessary. A mutual effort shall be made to resolve any and all problems identified.

2.4. Certification of Services:

Once a month (the first working day) the Contractor shall post in each building or working area, at a location, approved by the QAR, an inspection form. The form shall show the building number/name and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day. Additionally, space shall be provided for the Contractor’s supervisor to sign acceptance of the job performed that month. Sample

Janitorial Services Checklist enclosed. These forms shall be retained by the Contractor and a copy provided to the QAR. The forms shall be received by the QAR within 5 working days from the end of the month for which services are being provided.

2.4.1. Performance Criteria: Acceptable and unacceptable contract performance will be determined by the QAR. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the QAR. All contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.

2.4.2. Payment Deductions: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its’ equivalent and will not exclude common sense considerations as may be applied by the QAR. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the

Contractor, monthly payments to the Contractor may be reduced as deemed appropriate by the KO.

Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions shall be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidents where correction and time to cure have been given, the entire cleaning contract may be terminated and Contractor barred from any further bidding of Government

Contracts per FAR 9.406(a)(1).

2.5. Quality Assurance:

The Government will evaluate the Contractor’s performance under this contract in accordance with the

Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.6. Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, QAR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

2.7. Quality Assurance Representative:

The QAR monitors all technical aspects of the contract and assists in contract administration. The QAR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies: coordinate availability of government furnished property, and provide site entry of

Contractor personnel. A letter of designation issued to the QAR, a copy of which is sent to the

Contractor, states the responsibilities and limitations of the QAR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The QAR is not authorized to change any of the terms and conditions of the resulting order.

2.8. Key Personnel:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours of 8am-5pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

2.9. Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.10. Contractor Travel:

All travel that may be required during the duration of this contract will be the responsibility of the contractor.

2.11. Other Direct Costs:

N/A

2.12. Data Rights:

Any requests made by the Government for a copy of records or documents that are related to this service contract shall be made at no cost to the Government.

2.13. Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.14. Phase In/Phase Out Period:

N/A

2.15 Government Key Personnel: The follow personnel are considered key personnel by the government: Heidi Secrest at heidi.j.secrest@usace.army.mil; Phone Number: 206-316-3018, and Mr.

Kevin Heape at kevin.s.heape@usace.army.mil; Phone Number: 206-764-3717.

2.16 Invoice Submission:

Invoices for payment must be sent to:

U.S. Army Corps of Engineers

Mud Mountain Dam

Attn: Heidi Secrest

30525 SE Mud Mountain Road

Enumclaw WA 98022 or heidi.j.secrest@usace.army.mil

PART 3: Definitions & Acronyms

3. Definitions and Acronyms:

3.1. Definitions:

3.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

3.1.2. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

3.1.3. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

3.1.4. Defective Service. A service output that does not meet the standard of performance associated with the PWS.

3.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

mailto:heidi.j.secrest@usace.army.mil mailto:kevin.s.heape@usace.army.mil mailto:heidi.j.secrest@usace.army.mil

3.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

3.1.7. Physical Security. Actions that prevent the loss or damage of Government property.

3.1.8. Quality Assurance (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

3.1.9. Quality Assurance Representative (QAR). An employee of the U.S. Government appointed by the contracting officer to verify that services being performed by the Contractor are performed according to acceptable standards. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

3.1.10. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

3.1.11. Quality Control (QC). All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

3.1.12. Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

3.1.13. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

3.1.14. Work Week. Monday through Friday, unless specified otherwise.

3.2. Acronyms:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

MMD Mud Mountain Dam

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QAR Quality Assurance Representative

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

Part 4: Government Furnished Property, Equipment, and Service

4. Government Furnished Property, Equipment, and Service

4.1. Government Furnished Items and Services:

4.1.1. Government Furnished Facilities: The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense. The

Government will provide parking space. Adequate parking space will be made available to the Contractor for use. This location shall be near the Project Office.

4.1.2. Government Furnished Equipment: The Government will not provide tools or equipment to the Contractor. The Government will provide toilet paper and paper towels for employee use in the lunch room and all rest rooms. The Government will provide trash cans and recycling containers. Disposal dumpsters for all garbage collected as relating to this contract are located in the parking lot. The storage location for all recycling materials collected will be the southwest corner of the supply area.

4.1.3. Utilities: The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the QAR. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning of equipment. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

4.1.4. Services: The Government will provide fingerprinting service for new employees under this contract as well as keys needed to access service areas and shall be supplied at no cost to the Contractor.

PART 5: Contractor Furnished Items and Responsibilities:

5. Contractor Furnished Items and Responsibilities:

5.1. Contractor Furnished Responsibilities:

5.1.1. General: The Contractor shall furnish all equipment, all supplies such as but not limited to:

cleaning supplies, soap, etc., facilities and services required to perform work under this contract listed under this PWS.

5.1.2. Facility Security Clearance: The contractor shall possess and maintain a facility security clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a security clearance from the Defense Industrial Security Clearance

Office.

5.1.3. Wet Floor Caution Signs: The Contractor shall provide and use caution signs when cleaning floors in an area in which people are or will be present before the floors are dry.

5.1.4. Materials: The Contractor shall provide all materials to perform work under this PWS.

5.1.5. Equipment: The Contractor shall provide all equipment to perform work under this contract.

5.1.6. Vehicles: As required to meet contract requirements.

Part 6: Schedule of Janitorial/Custodial Services for Office Building Locations.

6. Janitorial/Custodial Services for Office Building Locations.

6.1. General Information:

6.1.1. The Contractor shall provide all management, tools, equipment, materials and labor necessary to provide custodial services for MMD office buildings. The Contractor shall meet all the requirements of this PWS. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot free and disinfected.

6.1.2. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended.

Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

6.1.3. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor will provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor will move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.

6.1.4. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time.

6.2. Routine Cleaning - Specific Tasks: Routine cleaning shall maintain all areas specified in this

PWS

6.2.1. Trash Removal (weekly): All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, will be emptied and returned to their initial location with Contractor provided liners. Any obviously soiled or torn trash receptacle liners in such receptacles will be replaced. Boxes, cans, and paper placed near a trash receptacle that is marked

“TRASH” will be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag will be removed prior to new liner replacement. Trash will be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers will also be removed by the Contractor. The

Contractor will pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected will be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash will be emptied from all wastebaskets. Remove all trash from the facility, to include any accumulated full bags that are no longer in the waste baskets for pick-up by service at the facility. The trash shall be deposited in the nearest dumpster provided for this service.

Trash receptacles shall be left clean, free of foreign matter, and free of odors. The Contractor shall empty all public cigarette butt receptacles each cleaning cycle and keep clean and maintained. Ensure that sand is cleaned and/or replaced as it shows signs of use. The Government reserves the right to add or remove trash receptacles at its sole discretion without additional compensation due the Contractor.

6.2.2. Restrooms (weekly): Completely clean and disinfect all surfaces of sinks, showers, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, shower doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

6.2.3. Vacuuming (weekly): Vacuum all carpets, throw-rugs, mats, and hard surfaced floors, window sills, restroom facilities, entryways, common areas, and storage closets, baseboards to remove visible particles, to include but no limited to all dust, debris, cob webs. Vacuum with a beater brush /crevice hose type machine with a filtration system which minimizes airborne dust particles. Upholstered furniture will be free of dust, dirt, lint, other stains and discoloration and will be kept free of all visible lint, litter, soil and embedded grit. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. Carpeted areas with a dirty spot of less than two square feet shall be spot-cleaned and areas greater than this shall be shampooed. Spots shall be eliminated as soon as they are noticed. All tears, burns, and raveling shall be brought to the attention of the QAR.

6.2.4. Hard Surface Cleaning ( weekly): All floors, except carpeted areas, shall be swept, dust mopped, mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be cleaned to prevent build-up.

All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc.

Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

6.2.5. Drinking Fountains, Microwave and Toaster Ovens, Sinks, and Refrigerators (weekly):

Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains, as well as exterior surfaces of fountain. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil. Clean all exterior surfaces of microwave ovens, sinks, and refrigerators to be free of streaks, spots, smudges, and other obvious soil. Clean with antibacterial, environmentally friendly disinfectant all hard surfaces and fixtures.

6.2.6. Entrance Door and Interior Glass (weekly): Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors. Use cloth with cleaner to remove smears, fingerprints, smudges, etc.

6.2.7. Furnish Restroom Supplies (as required): Contractor shall ensure all restrooms are stocked sufficiently so that supplies including soap for the soap dispensers do not run out. Supplies shall be stored in designated areas. All supplies shall be adequately stocked to prevent any supply shortages. The

Government will maintain the right to object to and/or determine the cleaning products and solutions that are to be used. The Contractor shall immediately comply with all objections and/or determinations regarding cleaning supplies.

6.2.8. General Spot Cleaning (as required): Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning cobwebs, smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, telephones and fixtures.