Solicitation W912DW20Q0011 for MMD Custodial Services.pdf

SEE ADDENDUM

(No Collect Calls)

W912DW20Q0011 08-Jan-2020

b. TELEPHONE NUMBER

206-764-6669

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 30 Jan 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DW9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

TAM C HUYNH

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W68MD993189914

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 960509 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

MUD MOUNTAIN DAM PROJECT OFFICE

HEIDI J SECREST

30525 SE MUD MTN ROAD

ENUMCLAW WA 98022-8010

TEL: 206-316-3018 FAX: 206-764-3307

206-764-6817FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF50

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912DW20Q0011

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS

INSTRUCTIONS TO QUOTERS

1. REPRESENTATIONS AND CERTIFICATIONS CONTAINED HEREIN MUST BE

COMPLETED BY QUOTERS AND RETURNED WITH QUOTES:

IF YOUR REPRESENTATIONS AND CERTIFICATIONS ARE REGISTERED IN THE

“SYSTEM FOR AWARD MANAGEMENT” (SAM) CHECK HERE . IF NOT,

YOU CAN REGISTER ONLINE AT www.sam.gov

2. Request for Quote No.: W912DW20Q0011

Closing Date and Time: See Box 8 of STANDARD FORM (SF) 1449 (Page 1 of the Solicitation)

3. Faxed quotes will NOT be accepted. Email quotes will be accepted before closing at e-mail address

Tam.C.Huynh@usace.army.mil

4. PROSPECTIVE CONTRACTORS: Contractors are required to be registered in the System for Awards

Management (SAM) for awards resulting from solicitations.

“Registered in the System for Award Management (SAM) database” means that –

(1) The Offeror has entered all mandatory information, including the unique entity identifier and the EFT indicator, if applicable, the Commercial and Government Entity (CAGE) code, as well as data required by the Federal Funding Accountability and Transparency Act of 2006 (see subpart 4.14), into the SAM database;

(2) The offeror has completed the Core, Assertions, and Representations and Certification, and Points of contact sections of the registration in the SAM database;

(3) The Government has validated all mandatory data fields, to include validation of the Taxpayer Identification Number (TIN) with the Internal Revenue Service (IRS). The Offeror will be required to provide consent for TIN validation to the Government as a part of the SAM registration process.

(4) The Government has marked the record “Active”.

This rule more efficiently implements the Debt Collection Improvement Act of 1996, as it requires contractors to be registered in SAM for consideration of future solicitations, awards, and payment.

Registration is required prior to award of any contract, basic agreement, basic ordering agreement, or blanket purchase agreement from a solicitation.

LACK OF REGISTRATION IN THE SAM DATABASE WILL MAKE A QUOTE INELIGIBLE

FOR AWARD.

The web site may be accessed at www.sam.gov

6. Award will be made to the lowest priced, responsible quoter, whose quote is considered Technically

Acceptable and conforms to the requirement of the solicitation.

For details, See Provision 52.212-2, EVALUATION--COMMERCIAL ITEMS, included in the solicitation.

7. Required Submittals:

a) Signed and dated STANDARD FORM 1449 (Solicitation/ Contract/ Order for Commercial Items).

b) Signed and dated STANDARD FORM 30, if applicable, for any Amendments to the solicitation.

c) Completed pricing information for all CLIN items.

d) Technical Proposal. Quoters shall submit the following information demonstrating their Relevance

Experience: See Provision 52.212-2, EVALUATION--COMMERCIAL ITEMS, included in the solicitation.

e) Required items in #8 below.

8. The following information is required with quotation submission:

DUNS Number:

Cage Code Number This requires registration in SAM, web site for registration is www.sam.gov.

Remit to Address:

Company Name:

Address:

City/State/Zip:

Phone & Fax Numbers:

Point of Contact:

E-Mail Address:

The quoter must provide pricing for all items in the solicitation for its quote to be acceptable to the Government.

All quoted items must meet the requirements of the Request for Quote (RFQ).

The contractor should list any special features or warranty information applicable to the quoted product(s).

9. Quotes must be valid for 60 days.

10. All inquiries and/or comments should be submitted to Tam Huynh via email at Tam.C.Huynh@usace.army.mil no later than five (5) calendar days prior to quote submissions for consideration or action taken prior to receipt of quotes. Responses to inquiries will be posted as an amendment to the solicitation via the Contract Opportunities website at https://beta.sam.gov/workspace prior to RFQ closing date. Contractors are responsible for review of the Contract Opportunities website for any posted amendments to this RFQ

SITE VISIT

SITE VISIT

Quoters are encouraged to attend the site visit. Vendors shall bring government issued identification and safety gears (hard hat, safety boots, etc.) for the site visit.

Two business days before the site visit, submit name, title, and phone number of personnel attending the pre-bid site visit. Submit the information to: Ms. Heidi Secrest at heidi.j.secrest@usace.army.mil; Phone Number: 206-316- 3018, or Mr. Kevin Heape at kevin.s.heape@usace.army.mil; Phone Number: 206-316-3015 . Mud Mountain Dam Janitorial – Pre-Bid Site Visit DATE: 22 January 2020 TIME: 10:00 AM, Pacific Time LOCATION: Mud Mountain Dam (MMD) 30525 SE Mud Mountain Rd., Enumclaw, WA, 98022-8010

On site MMD Point of Contact (POC): Mr. Kevin Heape, Phone Number: 206-316-3015. Notify the front desk or admin staff that you are there for a pre-bid site visit for janitorial services contract.

All questions regarding the requirement during the site visit shall be submitted to Tam Huynh via email at Tam.C.Huynh@usace.army.mil within 48 hours after the site visit.

PWS

Janitorial Services, Mud Mountain Dam (MMD), Enumclaw, WA Performance Work Statement (PWS)

20 December 2019

Part 1: General Information:

1. General:

This is a non-personal services contract to provide custodial services at MMD Project office and its designated properties in Enumclaw, WA in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services:

The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services at MMD as defined in this PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Objective:

Maintain the facilities at MMD and its’ designated properties in a manner that maximizes facility use by staff during normal duty hours, and allows the Government to perform its duty to provide a safe work environment to its personnel.

1.3. Background:

MMD is located on the White River, six miles upriver and southeast of Enumclaw and 38 miles east of Tacoma.

The facility provides flood risk reduction within the White River watershed. For purposes of this contract, facilities at the dam will include a project office that need janitorial services to maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.4. Scope:

The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the MMD Project. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, and storage room areas. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning. Use of recycled materials is highly encouraged.

1.5. Recognized Holidays:

Holidays may fall on scheduled work days. If the scheduled work falls on a Holiday (i.e., Memorial Day, Independence Day and Labor Day) the contractor will perform services the next business day and then resume the regular cleaning schedule. If temporary changes need to be made to the work schedule the contractor must notify the Quality Assurance Representative (QAR) seven (7) days prior to make arrangements.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6. Hours of Operation:

The contractor is responsible for conducting business weekly on Fridays between the hours of 12:00 p.m.to 3:00 p.m. in the Project Office (Bldg 15558) excluding the boiler room and comm space.

These hours shall be followed except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7. Period of Performance:

The period of performance shall be for one (1) Base Year and four (4) option years. The Period of Performance reads as follows:

Base Year: award date o/a 1 March 2020 to 28 February 2021 Option Year 1: 1 March 2021 to 28 February 2022 Option Year 2: 1 March 2022 to 28 February 2023 Option Year 3: 1 March 2023 to 28 February 2024 Option Year 2: 1 March 2024 to 28 February 2025

*Note: Period of Performance will be adjusted at award if necessary.

1.8. Place of Performance:

The work to be performed under this contract will be performed at MMD Project Office.

1.9. Type of Contract:

The Government will award a Firm Fixed Price (FFP) contract.

1.10. Safety Requirements:

The Contractor shall conform to applicable OSHA, and State of Washington, standards, as well as the Corps of Engineers Safety Requirements Manual (EM 385-1-1), available here:

https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf. A copy of the most recent version will be provided to the Contractor after award. It is the Contractor’s responsibility to be familiar and comply with all applicable safety standards.

1.10.1. Prior to commencement of work, the Contractor shall provide the QAR a written plan of the Contractor’s overall safety program. The plan must address policies and procedures for safe operation and compliance with OSHA, EM 385-1-1 and other applicable safety requirements. The plan shall include, but not be limited to, employee training and orientation, vehicle operations, public safety, level and manner of supervision, and a Job Hazard Analysis.

1.10.2. Safety Exposure Report; in accordance with the provisions of EM 385-1-1, Section 01 Program Management, Paragraph 01.D Accident Reporting and Recording, sub-paragraph 01.D.05, the Prime Contractor shall report all accidents and shall provide a monthly record of all exposure and accident experience incidental to the work. The Safety Exposure Report shall be submitted along with the monthly invoice.

1.11. Security Requirements:

a. Employee Identification. The Contractor shall be responsible for coordinating with the QAR to obtain an identification badge/card for each employee prior to the employees work on site, and for requiring each employee engaged on the work to display identification. Identification badge/card will also be a key card that will be issued by the Security Specialist once the employee/s are cleared for access. All prescribed identification shall immediately be delivered to the KO, for cancellation upon the release of the employee.

b. Requirements. Contractor employees performing work within designated security areas are subject to restrictions on entry and movement of personnel and equipment. All contractor personnel are subject to meeting the requirements of this clause.

(1) For all potential new hires, the Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the QAR no later than three (3) business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative.

This Form will be provided to the KO and shall become part of the official contract file.

(3) Government Security background investigation: All personnel candidates that have been found eligible for employment shall undergo and pass a Government security background investigation prior to work under this contract. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

Initial investigation submissions will be submitted to the QAR. The submission package will include the following:

SF-86 A Release of Information Copy of the Driver’s License

(4) At any time during the security background investigation, potentially disqualifying information revealed will be conveyed by the QAR to the contractor which may result in termination of the candidate.

g. All Contractor employees working under this contract having access to MMD will be listed on company letterhead by full name in alphabetical order by last name first. This letter will be submitted to the Quality Assurance Representative (QAR) and provided to the Security Specialist before the start of the contract and every time new personnel are hired or are no longer employed by the contractor.

1.11.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period and if the Contractor temporarily leaves the work area, Government facilities, equipment, and materials shall be secured.

1.11.2. Key/Key Card Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced and are not used by unauthorized persons. Keys shall not be duplicated and the contractor shall immediately report any occurrences of lost keys/key cards to the QAR. In the event keys are lost or duplicated the Government at its option, may replace the affected lock/locks or by re-keying areas affected. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or replacement of the lock/locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the cost to the contractor.

(a) The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees that have been cleared to use issued keys/key cards. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.11.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan (QCP).

1.12. Training:

1.12.1. AT Level 1 Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the QAR or to the KO (if a QAR is not assigned), within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.12.2. iWatch, CorpsWatch Training: The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees commencing performance with the results reported to the QAR NLT five (5) calendar days after the completion of the training.

1.12.3. OPSEC Training: All new contractor employees shall complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the QAR or KO (if a QAR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operationssecurity.html; or it can be provided by the RA OPSEC Officer in presentation form which shall be documented via memorandum.

1.13. Special Qualifications:

The Contractor shall obtain all necessary licenses and/or permits required to perform this work. The Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any personal injury to the Contractor, their employee, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by the Contractor’s employees’ fault or negligence.

2. Contract Administration:

2.1. Contract Personnel:

All contractor personnel working on-site under this contract will be listed by full name on company letterhead. This letter will be submitted to the QAR as new Contractor Employees are hired or are no longer employed by the Contractor. The Contractor shall notify the QAR no later than one work day after any personnel changes or access requirements occur. The notice shall provide the employee’s full name, employment change effect date, and reason for employment change.

2.2. Quality Control General Information:

2.2.1. Quality Control: The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award or with the Contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and QAR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the Contractor shall receive the KO acceptance in writing of any proposed change to his quality control (QC) system.

2.2.1.1. The QCP shall include, as a minimum, the following:

a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it shall be accessible to recruiters on site. It shall specify areas to be cleaned and inspected on a ‘per cleaning’ basis and satisfaction of compliance by personnel on-site.

b. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

2.3. Performance Evaluation Meetings:

The Contractor shall meet with the QAR as often as determined necessary. A mutual effort shall be made to resolve any and all problems identified.

2.4. Certification of Services:

Once a month (the first working day) the Contractor shall post in each building or working area, at a location, approved by the QAR, an inspection form. The form shall show the building number/name and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day. Additionally, space shall be provided for the Contractor’s supervisor to sign acceptance of the job performed that month. Sample Janitorial Services Checklist enclosed. These forms shall be retained by the Contractor and a copy provided to the QAR. The forms shall be received by the QAR within 5 working days from the end of the month for which services are being provided.

2.4.1. Performance Criteria: Acceptable and unacceptable contract performance will be determined by the QAR. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the QAR.

All contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.

2.4.2. Payment Deductions: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its’ equivalent and will not exclude common sense considerations as may be applied by the QAR. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced as deemed appropriate by the KO. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions shall be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidents where correction and time to cure have been given, the entire cleaning contract may be terminated and Contractor barred from any further bidding of Government Contracts per FAR 9.406(a)(1).

2.5. Quality Assurance:

The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.6. Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, QAR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

2.7. Quality Assurance Representative:

The QAR monitors all technical aspects of the contract and assists in contract administration. The QAR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies: coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the QAR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the QAR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The QAR is not authorized to change any of the terms and conditions of the resulting order.

2.8. Key Personnel:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours of 8am-5pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

2.9. Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.10. Contractor Travel:

All travel that may be required during the duration of this contract will be the responsibility of the contractor.

2.11. Other Direct Costs:

N/A

2.12. Data Rights:

Any requests made by the Government for a copy of records or documents that are related to this service contract shall be made at no cost to the Government.

2.13. Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.14. Phase In/Phase Out Period:

2.15 Government Key Personnel: The follow personnel are considered key personnel by the government:

Heidi Secrest at heidi.j.secrest@usace.army.mil; Phone Number: 206-316-3018, and Mr. Kevin Heape at kevin.s.heape@usace.army.mil; Phone Number: 206-764-3717.

2.16 Invoice Submission:

Invoices for payment must be sent to:

U.S. Army Corps of Engineers

Mud Mountain Dam Attn: Heidi Secrest 30525 SE Mud Mountain Road Enumclaw WA 98022 or heidi.j.secrest@usace.army.mil

PART 3: Definitions & Acronyms

3. Definitions and Acronyms:

3.1. Definitions:

3.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

3.1.2. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

3.1.3. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

3.1.4. Defective Service. A service output that does not meet the standard of performance associated with the

PWS.

3.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

3.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

3.1.7. Physical Security. Actions that prevent the loss or damage of Government property.

3.1.8. Quality Assurance (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

3.1.9. Quality Assurance Representative (QAR). An employee of the U.S. Government appointed by the contracting officer to verify that services being performed by the Contractor are performed according to acceptable standards. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

3.1.10. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

3.1.11. Quality Control (QC). All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

3.1.12. Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

3.1.13. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

3.1.14. Work Week. Monday through Friday, unless specified otherwise.

3.2. Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer MMD Mud Mountain Dam OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QAR Quality Assurance Representative QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

Part 4: Government Furnished Property, Equipment, and Service

4. Government Furnished Property, Equipment, and Service

4.1. Government Furnished Items and Services:

4.1.1. Government Furnished Facilities: The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense. The Government will provide parking space.

Adequate parking space will be made available to the Contractor for use. This location shall be near the Project Office.

4.1.2. Government Furnished Equipment: The Government will not provide tools or equipment to the Contractor. The Government will provide toilet paper and paper towels for employee use in the lunch room and all rest rooms. The Government will provide trash cans and recycling containers. Disposal dumpsters for all garbage collected as relating to this contract are located in the parking lot. The storage location for all recycling materials collected will be the southwest corner of the supply area.

4.1.3. Utilities: The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection (from existing collection points).

Information concerning the location of existing outlets may be obtained from the QAR. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning of equipment. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

4.1.4. Services: The Government will provide fingerprinting service for new employees under this contract as well as keys needed to access service areas and shall be supplied at no cost to the Contractor.

PART 5: Contractor Furnished Items and Responsibilities:

5. Contractor Furnished Items and Responsibilities:

5.1. Contractor Furnished Responsibilities:

5.1.1. General: The Contractor shall furnish all equipment, all supplies such as but not limited to: cleaning supplies, soap, etc., facilities and services required to perform work under this contract listed under this PWS.

5.1.2. Facility Security Clearance: The contractor shall possess and maintain a facility security clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a security clearance from the Defense Industrial Security Clearance Office.

5.1.3. Wet Floor Caution Signs: The Contractor shall provide and use caution signs when cleaning floors in an area in which people are or will be present before the floors are dry.

5.1.4. Materials: The Contractor shall provide all materials to perform work under this PWS.

5.1.5. Equipment: The Contractor shall provide all equipment to perform work under this contract.

5.1.6. Vehicles: As required to meet contract requirements.

Part 6: Schedule of Janitorial/Custodial Services for Office Building Locations.

6. Janitorial/Custodial Services for Office Building Locations.

6.1. General Information:

6.1.1. The Contractor shall provide all management, tools, equipment, materials and labor necessary to provide custodial services for MMD office buildings. The Contractor shall meet all the requirements of this PWS. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot free and disinfected.

6.1.2. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

6.1.3. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor will provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor will move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.

6.1.4. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time.

6.2. Routine Cleaning - Specific Tasks: Routine cleaning shall maintain all areas specified in this PWS

6.2.1. Trash Removal (weekly): All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, will be emptied and returned to their initial location with Contractor provided liners. Any obviously soiled or torn trash receptacle liners in such receptacles will be replaced. Boxes, cans, and paper placed near a trash receptacle that is marked “TRASH” will be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag will be removed prior to new liner replacement. Trash will be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers will also be removed by the Contractor. The Contractor will pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected will be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash will be emptied from all wastebaskets. Remove all trash from the facility, to include any accumulated full bags that are no longer in the waste baskets for pick-up by service at the facility. The trash shall be deposited in the nearest dumpster provided for this service. Trash receptacles shall be left clean, free of foreign matter, and free of odors. The Contractor shall empty all public cigarette butt receptacles each cleaning cycle and keep clean and maintained. Ensure that sand is cleaned and/or replaced as it shows signs of use.

The Government reserves the right to add or remove trash receptacles at its sole discretion without additional compensation due the Contractor.

6.2.2. Restrooms (weekly): Completely clean and disinfect all surfaces of sinks, showers, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, shower doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

6.2.3. Vacuuming (weekly): Vacuum all carpets, throw-rugs, mats, and hard surfaced floors, window sills, restroom facilities, entryways, common areas, and storage closets, baseboards to remove visible particles, to include but no limited to all dust, debris, cob webs. Vacuum with a beater brush /crevice hose type machine with a filtration system which minimizes airborne dust particles. Upholstered furniture will be free of dust, dirt, lint, other stains and discoloration and will be kept free of all visible lint, litter, soil and embedded grit. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. Carpeted areas with a dirty spot of less than two square feet shall be spot-cleaned and areas greater than this shall be shampooed. Spots shall be eliminated as soon as they are noticed. All tears, burns, and raveling shall be brought to the attention of the QAR.

6.2.4. Hard Surface Cleaning ( weekly): All floors, except carpeted areas, shall be swept, dust mopped, mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be cleaned to prevent build-up. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

6.2.5. Drinking Fountains, Microwave and Toaster Ovens, Sinks, and Refrigerators (weekly): Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains, as well as exterior surfaces of fountain. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil.

Clean all exterior surfaces of microwave ovens, sinks, and refrigerators to be free of streaks, spots, smudges, and other obvious soil. Clean with antibacterial, environmentally friendly disinfectant all hard surfaces and fixtures.

6.2.6. Entrance Door and Interior Glass (weekly): Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors. Use cloth with cleaner to remove smears, fingerprints, smudges, etc.

6.2.7. Furnish Restroom Supplies (as required): Contractor shall ensure all restrooms are stocked sufficiently so that supplies including soap for the soap dispensers do not run out. Supplies shall be stored in designated areas.

All supplies shall be adequately stocked to prevent any supply shortages. The Government will maintain the right to object to and/or determine the cleaning products and solutions that are to be used. The Contractor shall immediately comply with all objections and/or determinations regarding cleaning supplies.

6.2.8. General Spot Cleaning (as required): Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning cobwebs, smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, telephones and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

6.3. Periodic Services:

Routine cleaning shall maintain all areas specified in this PWS. Periodic Cleaning Services are more involved and labor intensive than the routine cleanings performed throughout the week. They include intensive cleaning or special services to maintain facilities presentable in the long term as well as to increase their longevity. The Project Office shall receive Periodic Services. Such Periodic Services may include, but are not limited to: thorough shampooing of carpet, and re-waxing of tile floors (completely stripping, sealing, and re-waxing), washing interior and exterior windows, cleaning light fixtures and bug zappers. The Contractor shall provide these services as needed or as requested by the Government, for no additional monies. The minimum cleaning frequencies are established below.

6.3.1. Clean Glass Surfaces (once per month): Clean all interior glass, including glass in doors, partitions, walls, display cases, etc. Glass building entrance doors shall have the outside and inside glass cleaned each cleaning day.