Attachment 1 - Elevator PWS Final 19APR2023.pdf

Annex A—Overarching Performance Work Statement (PWS)

Elevators, Lifts and Platforms service for Fort Wainwright, Fort Greely and Eielson AFB

Alaska, 06 December 2022

Table of Contents

1.0 INTRODUCTION…………………………………………………..……………………………………………5

1.1 Background…………………...………………………………………………...…..……………………5

1.2 Objectives……………………………………………...…………..……………………...……………..5

1.3 Climatic Conditions…………...…………………………………………………..……………………..5

1.4 Facility Access…………...……….…………………………………………...……......…….…………5

2.0 REQUIREMENTS………………………………………………………………....…………………………….5

2.1 Description of Services………………………………………………………….….…………………...5

2.2 General Information……………………………………………………………..……………….....…..5

2.3 Emergency Services.…………….………………………………...…….…………………..…………7

2.4 Contract Administration and Management...……………………………………………………...….7

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)………………………………………………….………

2.7 Preventive Maintenance Orders (PMOs)………………..……………………………….………….12

2.8 Operations Work Orders (OWOs)……………………..……………………………………….…….13

2.9 Project Work Orders (PWOs)……………………………………...……………………….…………13

2.10 Warranty Program…………………………………….…………………………………….………

2.11 Technical Document Library Operation……………………………………………………….….….14

2.12 Maintain As-Builts…………………………………………………………………………….….…….14

2.13 Historic Property or Archeological Site…………………………………………………….………...14

2.14 Security……………………………………...…………………………………………………….…….14

2.15 Security Training……………………………………………………………………………………….15

2.16 Safety …….……………………….………………………….…………………….……………….….17

2.17 Training, Physical Requirements, or other Expertise Required………….…….…….……………17

2.18 Environmental Requirements…………………….…………………….……………….…………

2.19 Contingency Plans………………...…………………………….………………….….………...……18

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS ……………………………………….……….18

3.1 Quality Assurance……………………………..………………………………………..……………..18

3.2 Quality Control Plan …………………………………………………………………….………....….19

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...…………………………………20

5.0 COMMON LEVELS OF SUPPORT (CLS)…………………………………………………….....………

6.0 DELIVERABLES - PROVIDED AS ATTACHMENT X………………..…………………………………..26

7.0 RELATED DOCUMENTS………..…………………...………….…………………………………………...28

7.1 Definitions and Acronyms………………………………………................................……………...29

7.2 Applicable Directives, Publications…………..……………..…………………………...….………..42

7.3 Technical Exhibit (TE) Index…………….……………………………………………………….……47

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………………..…………..…….51

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)………………………..….……..53

7.6 U.S. Department of Labor Wage Determination (DOL WD)……….………………………….………..…...54

7.7 Enterprise Contractor Manpower Reporting Application (ECMRA).………………………………...……...54

7.8 ECMRA Reporting Labor Hours……………………………………………………………………….….…….54

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison Fort Wainwright, Fort Greely, and Eielson AFB, Alaska. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background.

This is a non-personal services contract to provide inspection, testing, maintenance, and repair of elevators, lifts and platforms at Fort Wainwright, Fort Greely, and Eielson AFB Alaska.

1.2 Objectives.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract.

The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

Fort. Wainwright’s average annual rainfall is 11 inches; with the wettest months being, e.g., June - September.

The average annual snowfall is 65 inches, with snowfall expected during the period of, e.g., October – May.

The average frost-free period (growing season) during the year is about 100 days starting the first part of June.

The first killing frost may be expected about middle to end of August, and the last killing frost generally occurs in May. The average annual maximum and minimum temperatures are approximately +73 and -40 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of +1 degrees in the month of December to a high of +73 degrees in the month of June. Summer temperatures often reach +70-80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fort Wainwright Fire Department point-of-contact (POC) 907-353-7535, Fort Greely POC, 907-873-3471and Eielson AFB POC 907-377-2613 prior to outages that will impact the function of the system, special problems or circumstances, which require Fort Wainwright Fire Department inspection. The Fire Department will reset alarm systems to operational status.

2.0 Requirements

2.1 Description of Services. See Section 5.0 for the specific Common Level of Support (CLS).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor; to include IT/Network accounts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Phase-out.

During the 30 business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this contract will be in at Fort Wainwright, Fort Greely, (approximately 82 miles from FWA) and Eielson AFB Alaska, (approximately 20miles from FWA).

2.2.3.2 Hours of Operation.

The Contractor shall conduct business, between the hours of 0700 to 1630, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations.

2.2.3.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

2.2.3.7 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact.

The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet on a weekly or as needed basis determined by the KO, with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS;

notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor.

The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Key Personnel shall be designated in writing to the KO at the start of the contract. These individuals designated as key personnel shall be able to understand, speak, read and write the English language.

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO at time of contract award. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Common Access Card (CAC). N/A

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment will be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations. N/A

2.4.7 Interactive Customer Evaluation (ICE). N/A

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Clearance. N/A

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR within two (2) hour of Contractor receipt of request during normal working hours. For emergency Service Orders, the Contractor shall respond within three (3) hours to any inquiries from the KO, COR, Quality Assurance Representatives (QAR), and DPW management.

2.5.4 General Fund Enterprise Business System (GFEBS). N/A

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.7 Environmental Requirements. N/A

2.5.7.1 Particulate Matter. N/A

2.5.7.2 Construction (Storm Water) permits. N/A

2.5.7.3 Utility Clearances. N/A

2.5.7.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program. N/A

2.5.7.7 Actions and Delivery.

The Contractor shall dispose of any scrap metal, pallets, and excess serviceable lumber.

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.

2.5.7.9 New Components.

New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.

2.5.7.10 Energy Conservation Standards. N/A

2.6 Demand Maintenance Orders (DMOs).

2.6.1 Directorate of Public Work (DPW) Work Reception (WR). N/A

2.6.2 DMO Call Receipt and Entry. N/A

2.6.3 Completed Work. N/A

2.6.4 Materials.

The Contractor shall be responsible for all materials required for Service Order repair work.

2.7 Preventive Maintenance Orders (PMOs). N/A

2.7.1 PMO Completion. N/A

2.7.2. Process. N/A

2.7.3 Approved preventive maintenance schedule. N/A

2.7.4 PMO Stickers/Log. N/A

2.7.5 Operations & Maintenance (O&M) Library.

The Contractor shall create and maintain a digital repository of all O&M Manuals from the manufacturer or supplier for all facilities and equipment delineated in the Contractor’s PMO program. The Contractor shall also create and maintain a digital technical document library for equipment and real property documents such as O&M manuals, Test and Balance or commissioning reports, training videos, etc. The Technical Reference Libraries shall be updated as required to ensure that all information therein is correct. The Technical Reference Libraries shall be considered Government property. These documents shall be managed in such a way to easily share the documents with the Government and Contractor personnel, including service providers other than the Contractor. The Warranty Manager and the Technical Document Manager may be the same person.

The repository shall be organized by shop/work center.

2.8 Operations Work Orders (OWOs). N/A

2.9 Project Work Orders (PWOs). N/A

2.10 Warranty Program.

All the services, the materials, and spare parts furnished by the Contractor for the performance of this contract shall be covered by one (1) year warranty. The Contractor's warranty with respect to work repaired or replaced will run for one (1) year from the date of repair or replacement.

2.10.1 Warranty Enforcement Manager. N/A

2.10.2 Warranty Management. N/A

2.10.3 Routing of Warranty DMOs. N/A

2.10.4 Warranty Records. N/A

2.10.5 Exception.

The existence of a warranty does not alleviate the Contractor of his responsibility to perform work needed to prevent potential damage to personnel and property or to prevent unnecessary shutdown of facilities and functions.

2.11 Technical Document Library Operation. N/A

2.12 Maintain As-Builts. N/A

2.13 Historic Property or Archaeological Site. N/A

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractor’s employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. N/A

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.14.4.1 Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access.

Company/Contract their privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to Fort Wainwright, Fort Greely, and Eielson AFB Alaska will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Wainwright, Fort Greely, and Eielson AFB Alaska.

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil.

2.15.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by Fort Wainwright ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.15.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Rock Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Wainwright, Fort Greely, and Eielson AFB Alaska., Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. Documentation to be used by the COR to satisfy this requirement can be found at attachments below:

Sing in Roster.docx iWATCHTrng_for_Con tractors_6APR15_2.ppt

2.15.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html.

2.15.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.15.5 All Contractor employees and associated subcontractor employees must complete the DoD Cybersecurity Awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8140.01 & 8570.01-M and AR 25-2 within six (6) months of appointment to Cybersecurity IA/IT functions. Per DoD 8140.01 & 8570.01-M and AR 25-2, the Contractor employees supporting Cybersecurity IA/IT functions shall be appropriately certified within 30 calendar days after contract award. The baseline certification as stipulated in DoD 8140.01 & 8570.01-M must be completed upon contract award.

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.16.3 Reporting of Fire and Safety Hazards. N/A

2.16.3.1 A Hot Work Permit Log shall be i s s u e d b y t h e Fort Wainwright F i r e D e p a r t m e n t ; i t w i l l b e maintained and presented to the KO or designated Government representative/COR u p o n r e q u e s t . The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The KO and COR shall be notified of deficiencies beyond the terms of this contract.

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified. N/A

2.17.2 New Facilities Equipment Training. N/A

2.17.3 Asbestos Awareness Training.

IAW 29 CFR 1910.1101, all personnel that may come into contact with asbestos while performing work duties shall attend asbestos awareness training annually. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. This training course is targeted for employees who may disturb asbestos containing materials while performing normal work duties. This includes all operations and maintenance employees (electrician, plumber, and HVAC system), facility coordinators, cleaning and housekeeping personnel.

2.18 Environmental Requirements

2.18.1 Green Procurement. N/A

2.19 Contingency Plans. N/A

2.19.1 General. N/A

2.19.2 Disaster Contingency Plan. N/A

2.19.3 Mobilization Contingency Plan. N/A

2.19.4 Labor Dispute Contingency Plan. N/A

2.19.5 Emergency Utilities Operating Procedures. N/A

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (10) business days prior to implementation.

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

3.3 Customer Feedback Program. N/A

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Required Services

PWS Para

Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

#1. Inspection and Testing

PWS,

paragraph Para. 5.1

Periodic inspection and testing services performed during the month required based on the previous service.

95% of services performed within required time.

Periodic Inspection

#2.

Preventative Maintenance

PWS,

paragraph 2.7

Periodic preventative maintenance services conducted during the period required based on the previous service.

No more than 5% defects per month allowed.

Random Sampling

# 3. Repair Service Calls Respond Time to Routine Calls.

PWS,

paragraph 5.2.3.

Respond and begin work on routine service calls at no additional cost to the Government within 24 hours after receipt of the call. Unit must be fully operational the same day unless parts are required.

95% of service calls responded to NLT 24 hours after receipt of the call.

100% Inspection

#4. Repair Service Calls Respond Time to Emergency Calls

PWS,

paragraph 5.2.3.2.

Respond in person to the elevator, lift or platform and begin work on emergency service calls within 12 hours after receipt of the call. Unit must be fully operational the same day unless parts are required.

95% of service calls responded to NLT 12 hours after receipt of the call.

100% Inspection

#5. Reporting PWS paragraph 7.0.

Submit reports in a manner consistent with this PWS.

Zero deviation from the standard.

100% Inspection

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

CLS Service Title 411 Maintenance Surfaced and Unsurfaced

5.1 INSPECTION AND MAINTENANCE SERVICES

5.1.1 Elevator Maintenance.

The contractor shall inspect, test, repair and maintain elevators and escalator at the facilities on, EAFB, FWA, and FGA. A list of facilities with elevators and escalator is at TE 2, List of Facilities with Elevators. The Contractor shall coordinate directly with the facility users for scheduling of all work and access to the buildings and elevators. The COR shall assist only when the contractor cannot gain reasonable access. The Contractor shall perform periodic, comprehensive inspections and preventative maintenance and adjustment of elevators, lifts, and platforms identified in Appendix 5. This work shall be performed IAW recommendations of the manufacturer and requirements of publications in Appendix 7.2.

5.1.2 Elevator Inspection and Certification.

Inspection and testing shall be performed with a Contractor-provided certified inspector. Inspection and testing shall be IAW the following:

a. Manufacturer Specification

b. ASME A17.1, A17.2, A17.3, A17.4, A18.1 and ASME QEI-1

b. NFPA standards

d. National Electrical Codes (NEC)

e. Certificate of Elevator Inspection GSA Form 55 and Acknowledgment of Elevator Inspection Certificate

GSA Form 55A or a form approved by KO/COR (TE 5, Certificate of Elevator Inspection GSA Form 55 and 55-A). In the event that the State of Alaska does not issue a certificate of operation, the contractor shall complete the notice requirement (specifying the date of the annual certification and note that certificates are on file and available upon request), and submit to the COR/KO a GSA Form 55

The Contractor shall post a notice inside each elevator noting the date of the completed biannual certification and note that certificates are on file and available upon request. The Contractor shall create a schedule of inspection, testing, maintenance, repair and certification within 60 days of the contract start date and submit to the KO/COR/ACOR for approval. The Contractor shall coordinate any scheduled shutdown with the affected building occupants after written approval is provided by the KO/COR/ACOR. In the event that an unscheduled shutdown of an elevator occurs, the Contractor shall notify the KO/COR/ACOR within two (2) hours.

5.1.3 The Contractor shall have available suitable equipment for satisfactory performance IAW contract specifications, and shall provide everything necessary to perform the contract services specified.

5.1.4 The Contractor with the COR shall determine the working order and condition of all elevators, lifts and platforms listed in Appendix 5 within 60 business days of contract award. The Contractor shall submit a report to the KO of the condition of all elevators, lifts, and platforms. The report shall include make, model, serial number and year of each system. If the replacement of missing items or repair all items not in working order or serviceable condition is required, the Contractor shall submit a cost estimate to the KO/COR and wait for the KO’s approval before work begins. The KO will give instructions for situations where a unit requires a level of repair potentially constituting alteration. All repair work shall be in accordance with standard commercial practices using only new parts of equal quality specified by the elevator, lift or platform manufacturer in effecting repairs (substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency).

5.1.5 The Contractor shall develop, maintain and submit to the KO and COR an annual written Maintenance Control Program (MCP) for each elevator, lift and platform within 60 business days after contract award to cover the base contract and any option periods. The MCP is required to specify appropriate intervals for specific maintenance items. The MCP shall include required inspections, timelines for inspections and maintenance to be performed. The Contractor shall perform inspections and maintenance of all elevators, lifts and platforms IAW the MCP. The MCP shall ensure compliance with all minimum code requirements. The Contractor shall perform maintenance in accordance with the MCP to ensure reliable and continuous safe operation. The maintenance work shall be IAW commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the elevators, lifts and platforms in safe and reliable operating condition. After acceptance of the MCP the Contractor shall receive the KO’s acceptance in writing of any proposed change to the MCP.

5.1.6 Out of Service Time.

Elevators shall not be out of service for more than 24 hours at any one time. When parts are ordered, the KO/COR will be notified on the status and due delivery date. If the Contractor knows that the elevator is going to be down more than seven calendar days, the KO/COR shall be informed in writing/email detailing the specific problem and indicating why the elevator will be down for more than seven days. The Contractor shall post a Status of Repairs on the elevator door indicating the “repair by” date.

5.1.7. The Contractor shall be responsible for leaving the equipment and area in a neat and clean condition.

5.1.8 General PM Requirements.

The following items shall be provided by the contractor to support the maintenance and repair services.

a. The Contractor shall keep each log book in the machine room of each elevator, maintain log book to include records of scheduled maintenance services, annual service, testing, service calls, repairs and parts replaced. Information shall contain description of work, dates, problems, and corrective measures taken, persons requesting services/repairs, time completed, and the name of the mechanics performing the work. The log book shall be hard bound. Existing log book may be continued if the book is in good condition. Retain previous log books and records in a binder or other suitable document container. Log books will become Government property.

b. Work covering routine cleaning and refinishing of the interior of cars and the exterior of hoist way doors and frames is not included in this contract. However, cleaning of equipment spaces, hoist ways, and daily cleanup of job sites in conjunction with preventative maintenance, inspection services, and repairs is included in this contract.

5.1.9 The Government may perform inspections of the elevators, lifts and platforms at no cost to the

Contractor for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the Contractor will be notified in writing of any determination and may be responsible for the corrective actions.

5.2 REPAIRS

The Contractor shall repair broken, damaged, or malfunctioning elevators, lifts, and platforms as required.

When notified by the KO or COR, the Contractor shall acknowledge receipt of the service order and begin a repair assessment within 48 hours of notification.

5.2.3 Repair Service Calls.

Contractor shall provide service calls (routine and emergency) at no additional charge (no additional labor premiums are authorized). All repair work shall be done in accordance with standard commercial practices.

Contractor shall repair and replace components of the elevators, lifts and platforms at no additional cost to the Government. When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency.