W912CN-24-Q-0005 A0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

A. Add clauses 52.204-28 and 52.204-29 B. Update clause 52.212-5 C. Add text to clause 52.233-2; Return Address D. Update incorrect references in the PWS E. Add Technical Exhibits 2 and 3 F. Add Attachment 1 (Questions & Answ ers)

1. CONTRACT ID CODE PAGE OF PAGES

J 1 87

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912CN24Q0005

X 9B. DATED (SEE ITEM 11)

06-Dec-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO.

A0001

5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Dec-2023

CODE

413 CSB

413TH CSB, RCO-HAWAII,

742 SANTOS DUMONT AVENUE

BLDG 108, 3RD FLOOR (WAAF)

SCHOFIELD BARRACKS HI 96857-5026

W912CN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by reference:

52.204-29 Federal Acquisition Supply Chain Security Act Orders--

Representation and Disclosures.

DEC 2023

The following have been added by full text:

ATTACHMENT 1 - Q&A

Questions to Solicitation W912CN-24-Q-0005 for

Time Confirmation, Audit Readiness and Work Management After-Hours Reception Desk Support Services

I would like to know who the incumbent contractor is and the value of the current contract.

o The previous contract incumbent name is Na Alii Consulting & Sales, who provided services since 2018. Contract value is $1,318,269. However, the requirement has significantly changed and is now considered a new requirement.

What if we don’t have a Facility Security Clearance (FCL). This means we are unable to hold personnel clearances for employees. While we are able to obtain an FCL, we have not yet been sponsored by a prime.

o Your employees will go through a national Agency Check with Inquiries (NACI) background check when they report for duty.

Section 8.0 Requirements of the RFQ is written around a 24/7 staffed work reception desk, but the CLIN 002 and title is for AFTER HOURS dispatch support only. Nothing in Section 8.0 describes the after-hours requirement and processes. Can you please clarify this?

o After-hours should be Work Reception Desk Operations. The contractors regular (normal) hours are from 1600to 0700 hours, the work requirement for Work Reception Desk Operations 24 hours a day 7:00am Saturday thru Monday 7:00 am to include holidays.

Will this contract require the awardee to hire and retain personnel with secret or top-secret clearances?

o No

Please reconfirm the due date for this procurement by providing it in response to answers to questions.

o Due date for all quotes is 11:00 a.m. HST on 27 December 2023

Why has this bid been released at this time?

o This is not a bid, however quotes are being requested for the services listed in the solicitation

Are bidders permitted to deviate in any way from any manner of quoting fees you may be expecting? For example, if there is a pricing page in the RFP, can bidders submit an alternate fee structure? If there is no pricing page in the RFP, do you have any preference for how bidders should quote fees or can bidders create their own pricing categories?

o The pricing categories are listed under each CLIN, however you may provide backup documentation

Please describe your level of satisfaction with your current or recent vendor(s) for the same purchasing activity, if applicable.

o Satisfied

Has the current contract gone full term?

o Yes

Have all options to extend the current contract been exercised?

o Yes

Who is the incumbent, and how long has the incumbent been providing the requested services?

o Na Alii Consulting & Sales, who has provided services since 2018

To what extent will the location of the bidder’s proposed location or headquarters have a bearing on any award?

o As long as the PWS is followed and the requirement is fulfilled location should not be an issue. Some employees will need to be on site to perform contract duties.

How are fees currently being billed by any incumbent(s), by category, and at what rates?

o Billed via WAWF

Is previous experience with any specific customer information systems, phone systems, or software required?

o WEBWORKS (DPW Managed system), VOIP Phones and GFEBS (General Fund Enterprise Business System)

What is the minimum required total call capacity?

o Varies. 5+ calls per day. Some days might be none.

What is the minimum simultaneous inbound call capacity?

o Varies

What is the maximum hold time?

o Unknown, varies

What percentage of inbound calls must be answered by a live operator?

o 100%

What percentage of calls must be resolved without a transfer, second call, or a return call?

o 25% and may vary dependent on # of calls received

What is the maximum percentage of calls that can be terminated by the caller without resolution?

o 50% if not an emergency

Is there a minimum or maximum number of operators and supervisors?

o How many operators or supervisors required is your call. If the PWS is followed correctly the requirement will be fulfilled.

What are the required language options?

o English

What is the required degree of dedication for the call center? (Can call centers work on other contracts at the same time as this one)?

o The PWS if followed correctly will ensure the requirement is fulfilled.

What is the required degree of dedication for the operators? (Can operators work on other contracts at the same time as this one)?

o The PWS if followed correctly will ensure the requirement is fulfilled.

Are callers required or allowed to connect with a message verification system or pre-recorded message before connecting to a live operator, or must a live operator be the initial contact?

o A pre-recorded message might be in place once contract is awarded before caller is connected to the live operator

What are the recording requirements for inbound and outbound phone calls and how long must recordings be maintained?

o 3 – 5 yrs

What are the recording and storage requirements for non-phone communications?

o 3 – 5 yrs

What is the current number of seats for operators and supervisors at your existing call center?

o normally one operator + Supervisor (all after hours, 1600-0730)

What is the current average wait time for phone calls?

o 2+ mins

What is the current average handle time for phone calls and other types of communications?

o 2+ mins (varies on the situation)

What is the current average after-call work time for operators?

o 2+ mins (varies on the situation)

Over the past year, what is the percentage of calls received in English versus non-English?

o 100% English

Over the past year, what percentage of calls received were in Spanish?

o 0%

What time of day, days of the week, or times of the year do calls typically peak?

o Varies, rainy/hurricane season more than other times

Solicitation Section or

Attachment

Pg # Reference Question Answer

Basis For Award

PDF

page of

“Basis for award will be to the vendor providing the lowest quote determined to meet the minimum requirements.”

With respect to the basis for award, how is the Government planning to evaluate that the lowest quote provided meets the minimum requirements when there are no Technical Evaluation criteria in the proposal submittal instructions?

Evaluations will be based on the ability to meet the requirements of the PWS, relevant work experience and price

PDF

page of

“Basis for award will be to the vendor providing the lowest quote determine to meet the minimum requirements.”

What are the minimum requirements and specifications of the performance work statement?

This is not defined.

Requirements are listed in PWS Section 2.0 of

“If competitive quotes are not received, The Government reserves the right to utilize other methods identified in the FAR to determine price reasonableness.”

How is the Government planning to determine if a price is reasonable and fair without Technical Evaluation criteria?

Proposals will be evaluated based on ability to meet the requirements listed in the PWS, a well as price

SF 1449,

block 8, Offer Due Date/Local Time

Block 8 of SF 1449 states the “Offer Due Date/Local Time” as 11:00AM 27 Dec 23”

To allow offerors to develop the most competitive pricing for this response will the Government consider extending the RFQ deadline from 27 December 2023 to 3 January 2024?

The deadline will remain at 27 Dec 2023, unless quotes are not received

PWS 4.0

Performa nce Require ments Summar y (PRS) Matrix, Required Service #6 and its respectiv e Performa of

“The Contractor shall perform IAW PWS para. 2.3.4.1” PWS para 2.3.4.1 does not exist; did the Government intend to reference PWS para. 2.2.2.1,

2.5.1.2 and

2.5.1.3 for licenses or certificates and PWS para 2.5.2.2 and 2.5.2.3 for training

Could the Government please confirm?

The Government confirm 2.3.4.1 should be 2.2.2.1 GFEBS Certification nce Standard certificates?

PWS 4.0

Performanc e Requiremen ts Summar

(PRS)

Matrix, Required Service #12 and its respective Performanc e Standard of

“The Contractor shall perform IAW PWS, para.

2.2.2.2. 2.2.2.3, 8.1.16” PWS para.

2.2.2.2 Preventative Maintenance Order (PMO shows a “N/A”;

PWS 2.2.2.3

Operations Work Orders (OWO) shows a “N/A” and PWS para

8.1.16 does not exist.

clarify whether this requirement is required as part of Scope of Work? And if so, could the Government please clarify the Performance Standard?

Yes, this requirement is part of the Scope of Work. OWO, PMO are part of the GFEBS process. See

2.2.2.4 GFEBS Support 2.2.2.4.1

Database tasks/requirements PMO and OWS.

PWS 6.0

Deliverables Deliverable A004

PDF

page

“A004 (PWS para.

2.5.1.3) Physical Security Checklist of Log”

Could the Government please confirm the PWS para. 2.5.1.3 referenced should be PWS para.

2.5.1.5?

Confirmed PWS para 2.5.1.5

PWS

6.0 Deliver ables, Deliver able A005 and Freque ncy

“A005 (PWS para.

2.5.4.1) Training Completion Certificates” and “Certificates filed within twenty-four

(24) hours prior to employees commencing performance.”

Could the Government please confirm the PWS para.

referenced should be para

2.5.2 (and all the subsections underneath)? Also, the frequency in which the varying certificates need to be filed is different for each certificate.

Could the Government please provide clarification to this requirement?

Confirmed PWS para 2.5.2 and all subsections underneath.

6.0 Deliver ables, Deliver able A007 and

PWS

para.

2.5.5.2 of

“A007 (PWS para.

2.5.5.2) Recycled or Recovered Products Report and Certification” The PWS para.

2.5.5.2 shows “N/A” clarify this deliverable requirement?

A007 not applicable to this PWS.

Deleted.

Delivera bles, Delivera ble A008 and

PWS

para.

3.1.1.1.

PDF

page of

“A008 (PWS, para.

3.1.1.1.2) Damage Report. Did the Government intend to reference PWS para. 3.1.1.1.1?

Could the Government please confirm the PWS para.

referenced should be PWS para.

3.1.1.1.1?

Yes, government intended to reference PWS para 3.1.1.1.1.

Changed to A0007.

Deliverables, Deliverable A010

“A010 (PWS para.

3.3.1) Contractor Manpower Reporting Application (CMRA).” The PWS para. 3.3.1 Reporting Labor Hours shows N/A

Could the Government please confirm no other reporting requirements outside of the frequency of “Annually NLT October 31, or IAW requirements at cmra.army.mil

Confirm, CMRA no other reporting requirements unless directed by the Contract officer.

Changed to A009.

Deliverable A011 of

“A011 (PWS,

para. 2.3.1.3) Contractor Vehicles Registration.” The PWS para.

2.3.1.3 does not exist; did the Government intend to reference PWS para. 2.5.1.3?

confirm the PWS para.

referenced should be 2.5.1.3?

Confirm PWS para 2.5.1.3.

Changed to A010.

Deliverable A012

PDF

page of

“A012 (PWS,

para. 2.3.6.4) Dispute Contingency Plan.” PWS para.

2.3.6.4 does not exist.

Could the Government please clarify the requirements for this deliverable, as applicable?

Dispute Contingency Plan is not applicable. Deleted.

Technical Exhibit (TE) –

1, DPW

Customer Hand Book thru

DPW Work Management Section, Page 62 (PDF page 132) High Voltage is identical to DPW Work Management Section, Page 63 (PDF page 133) High Voltage. TE-1 was provided in the pre-solicitation information. It appears to include Pri 2 for High Voltage and has more shops included beyond High Voltage, e.g.

Exterior Electric Shop, Carpentry Shop, Locksmith Shop, Mason Shop, Metal Shop, Paint Shop, Roads & Pavement Shop, Grounds Shop, Pest Control Shop, Sewers, Water Plant Distribution Systems – Pools Shop, Service Contracts Elevators, Crane/Hoist Shop, Roll Up Doors Service Contracts, Tree Trimming Service Contracts, Hazwaste Test Services, PTA DPW, Spill & Environmental Emergencies, and Gas/Propane Leaks

It appears only first 15 pages of the DPW Handbook were included as TE-1 Could the Government please clarify whether the DPW Customer Handbook is complete?

DPW Hand book is complete, Contractor will receive updated hand book as needed.

52.217-8

OPTION TO

EXTEND

SERVICES

(NOV 1999)

and

52.217-9

OPTION TO

EXTEND

THE TERM

OF THE

CONTRACT

(MAR 2000)

and of 134

FAR clause “52.217-8 Option to Extend Services (Nov 1999)” states the government may require an extension of performance not exceeding 6 months.

and

According to FAR Clause “52.217-9 Option to extend the term of the contract (Mar 2000), (c)” The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months. SF 1449 lists CLINs for base year and 4 option years..

Could the Government please clarify whether the total duration of this contract is 60 months for the base year and 4 option years, or 66 months including the 6 months Option to Extend Services clause?

The total duration of this contract will be 60 months, with the option to extend up to an additional 6 months, should the Contracting Officer deem it necessary.

Exhibit (TE)-2, Reception Desk Daily Log Call Log

PDF

page

115 of

PWS para. 8.1.13 states “The log (TE#2)…”, however TE#2 is not included.

Management

Could the Government please add TE#2 to the

RFQ?

Will provide

Exhibit (TE)-3, Facilities Engineering Work Request

PDF

page

116 of

PWS para. 8.2.3 refers to the Facilities Engineering Work Request (FEWR) (TE- 3), however TE-3 is not included.

please add TE- 3 to the RFQ?

Exhibit (TE-4), Facilities Engineering Work Request

(FEWRS) (TE

4)

PDF

page

117 of

PWS para 8.2.8, Performance Standard b), refers to the Facilities Engineering Work Request (FEWRS)

(TE 4).

please confirm that the FERWRS is TE- 3?

52.233-2

SERVICE OF

PROTEST

(SEP 2006)

PDF

of 134

This is an incomplete clause.

please provide the fill in information for this clause?

This has been corrected on the solicitation.

Please refer to 52.233-2 or the following:

REGIONAL CONTRACTING OFFICE-

HAWAII

ATTN: Kulea Division 742 Santos Dumont Avenue Bldg 108, 3rd Floor (Wheeler Army Airfield) Schofield Barracks, HI 96857

252.232-7007

LIMITATIO

NS OF

GOVERNM

ENT’S

OBLIGATI

ONS (APR

2014) please provide the fill in information for this clause?

These have been switched to reference only. Information will be provided upon award.

252.237-7023

CONTINUATIO

N OF ESSTIAL

CONTRACCTO

R SERVICS

(OCT 2010)

please provide the fill in information for this clause?

These have been switched to reference only. Information will be provided upon award.

TE-2

TECHNICAL EXHIBIT 2

RECEPTION DESK DAILY CALL LOG

DATE:

TE-3

TECHNICAL EXHIBIT 3

FACILITIES ENGINEERING WORK REQUEST

Date: 11 MAY 23 Time: 1645 Caller Name: SPC SMITH Phone#: XXX-XXX-XXXX Issue: Lockout Location/Post: BLDG 350 RM# 10 (Shafter) Phone#: 808-XXX-3565 Time Called: 1648 Time Answered:

Case #: CS1111111 Priority: 3

Date:

Time:

Caller Name:

Phone#:

Issue:

Location/Post:

Phone#:

Time Called:

Time Answered:

Case #:

Priority:

Date:

Time:

Caller Name:

Phone#:

Issue:

Location/Post:

Phone#:

Time Called:

Time Answered:

Case #:

Priority:

Date:

Time:

Caller Name:

Phone#:

Issue:

Location/Post:

Phone#:

Time Called:

Time Answered:

Case #:

Priority:

WORK EXPERIENCE

W912CN-24-Q-0005

Time Confirmation, Audit Readiness and Work Management After-Hours Reception Desk Support Services

WORK EXPERIENCE INFORMATION

NOTE: The offeror is responsible for reproducing copies of this form. Limit to relevant work experience within the last three years for similar work with regards to scope and magnitude performed.

1. Name of Offeror/Bidder: _____________________________________________________

2. Name of Reference/Customer: _________________________________________________

3. Phone No.: _____________________________ Email: _________________________________

4. Contract Number: __________________________________

5. Project Title: ___________________________________________________________

6. Brief description of scope of work:

7. Period of Performance: _______________________________________________

8. Contract Amount:

Base Year: $ __________________ 1st Option: $ __________________ 2nd Option: $ __________________ 3rd Option: $ __________________ 4th Option: $ __________________ Total: $ __________________

Offeror’s/Bidder’s statement on problems, if any, encountered during performance of work and any corrective actions taken to resolve problems. If no problems encountered, state NONE.

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2023)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004s) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services: [Contracting Officer check as appropriate.]

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

___ (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community--see FAR 3.900(a).

X (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-

282) (31 U.S.C. 6101 note).

___ (6) [Reserved]

___ (7) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div.

C).

___ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub.

L. 111-117, section 743 of Div. C).

___ (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).

X (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders--Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) (Pub. L. 115-390, title II).

___ (11)(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders--Prohibition. (DEC 2023) (Pub. L.

115-390, title II).

___ (ii) Alternate I (DEC 2023) of 52.204-30.

X (12) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) (31 U.S.C. 6101 note).

X (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) (41 U.S.C. 2313).

____ (14) [Reserved]

____ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) (15 U.S.C. 657a).

____ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

____ (17) [Reserved]

X (18)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-6.

____ (19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-7.

X (20) 52.219-8, Utilization of Small Business Concerns (SEP 2023) (15 U.S.C. 637(d)(2) and (3)).

X (21)(i) 52.219-9, Small Business Subcontracting Plan (SEP 2023) (15 U.S.C. 637(d)(4)).

____ (ii) Alternate I (NOV 2016) of 52.219-9.

____ (iii) Alternate II (NOV 2016) of 52.219-9.

____ (iv) Alternate III (JUN 2020) of 52.219-9.

____ (v) Alternate IV (SEP 2023) of 52.219-9.

____ (22) (i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) (15 U.S.C. 644(r)).

____ (ii) Alternate I (MAR 2020) of 52.219-13.

X (23) 52.219-14, Limitations on Subcontracting (OCT 2022) (15 U.S.C. 657s).

X (24) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) (15 U.S.C. 637(d)(4)(F)(i)).

____ (25) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (OCT 2022) (15 U.S.C.

657f).

X (26) (i) 52.219-28, Post-Award Small Business Program Rerepresentation (SEP 2023) (15 U.S.C. 632(a)(2)).

____ (ii) Alternate I (MAR 2020) of 52.219-28.

____ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women- Owned Small Business Concerns (OCT 2022) (15 U.S.C. 637(m)).

____ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (OCT 2022) (15 U.S.C. 637(m)).

____ (29) 52.219-32, Orders Issued Directly Under Small Business Reserves (MAR 2020) (15 U.S.C. 644(r)).

X (30) 52.219-33, Nonmanufacturer Rule (SEP 2021) (15 U.S.C. 657s).

X (31) 52.222-3, Convict Labor (JUN 2003) (E.O. 11755).

____ (32) 52.222-19, Child Labor--Cooperation with Authorities and Remedies (NOV 2023) (E.O. 13126).

X (33) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

X (34)(i) 52.222-26, Equal Opportunity (SEP 2016) (E.O. 11246).

____ (ii) Alternate I (FEB 1999) of 52.222-26.

X (35)(i) 52.222-35, Equal Opportunity for Veterans (JUN 2020) (38 U.S.C. 4212).

____ (ii) Alternate I (JUL 2014) of 52.222-35.

X (36)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUN 2020) (29 U.S.C. 793).

____ (ii) Alternate I (JUL 2014) of 52.222-36.

X (37) 52.222-37, Employment Reports on Veterans (JUN 2020) (38 U.S.C. 4212).

X (38) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O.

13496).

X (39)(i) 52.222-50, Combating Trafficking in Persons (NOV 2021) (22 U.S.C. chapter 78 and E.O. 13627).

____ (ii) Alternate I (MAR 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

X (40) 52.222-54, Employment Eligibility Verification (MAY 2022). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in FAR 22.1803.)

____ (41)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (MAY 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

____ (ii) Alternate I (MAY 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

____ (42) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (JUN 2016) (E.O. 13693).

____ (43) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners

(JUN 2016) (E.O. 13693).

____ (44)(i) 52.223-13, Acquisition of EPEAT® Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

____ (ii) Alternate I (OCT 2015) of 52.223-13.

____ (45)(i) 52.223-14, Acquisition of EPEAT® Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

____ (ii) Alternate I (JUN 2014) of 52.223-14.

____ (46) 52.223-15, Energy Efficiency in Energy-Consuming Products (MAY 2020) (42 U.S.C. 8259b).

____ (47)(i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

____ (ii) Alternate I (JUN 2014) of 52.223-16.

X (48) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (JUN 2020) (E.O.

13513).

____ (49) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

____ (50) 52.223-21, Foams (JUN 2016) (E.O. 13693).

X (51)(i) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

____ (ii) Alternate I (JAN 2017) of 52.224-3.

____ (52) (i) 52.225-1, Buy American--Supplies (OCT 2022) (41 U.S.C. chapter 83).

____ (ii) Alternate I (OCT 2022) of 52.225-1.

____ (53)(i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (NOV 2023) (19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, 19 U.S.C. chapter 29 (sections 4501-4732), Public Law 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

____ (ii) Alternate I [Reserved].

____ (iii) Alternate II (DEC 2022) of 52.225-3.

____ (iv) Alternate III (NOV 2023) of 52.225-3.

____ (v) Alternate IV (OCT 2022) of 52.225-3.

____ (54) 52.225-5, Trade Agreements (NOV 2023) 19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

X (55) 52.225-13, Restrictions on Certain Foreign Purchases (FEB 2021) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

____ (56) 52.225-26, Contractors Performing Private Security Functions Outside the United States (OCT 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. Subtitle A, Part V, Subpart G Note).

____ (57) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (NOV 2007) (42 U.S.C. 5150

____ (58) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (NOV 2007) (42 U.S.C.

5150).

X (59) 52.229-12, Tax on Certain Foreign Procurements (FEB 2021).

____ (60) 52.232-29, Terms for Financing of Purchases of Commercial Products and Commercial Services (NOV 2021) (41 U.S.C. 4505, 10 U.S.C. 3805).

____ (61) 52.232-30, Installment Payments for Commercial Products and Commercial Services (NOV 2021) (41 U.S.C. 4505, 10 U.S.C. 3805).

X (62) 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (OCT 2018) (31 U.S.C.

3332).

____ (63) 52.232-34, Payment by Electronic Funds Transfer—Other than System for Award Management (JUL 2013) (31 U.S.C. 3332).

X (64) 52.232-36, Payment by Third Party (MAY 2014) (31 U.S.C. 3332).

X (65) 52.239-1, Privacy or Security Safeguards (AUG 1996) (5 U.S.C. 552a).

X (66) 52.242-5, Payments to Small Business Subcontractors (JAN 2017)(15 U.S.C. 637(d)(13)).

____ (67)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (NOV 2021) (46 U.S.C.

55305 and 10 U.S.C. 2631).

____ (ii) Alternate I (APR 2003) of 52.247-64.

____ (iii) Alternate II (NOV 2021) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services: [Contracting Officer check as appropriate.]

X (1) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67).

X (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C.

chapter 67).

The following Statement of Equivalent Rates is provided for informational purposes only is based off of the following: U.S. Department of Labor Wage Determination No. 2015-5689, Rev 20, dated 17 July 2023:

Employee Class Monetary Wage – Fringe Benefits Data Entry Operator I 01051 $16.89 Data Entry Operator II 01052 $18.42

X (3) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment (Multiple Year and Option Contracts) (AUG 2018) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

X (4) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment (MAY 2014) (29 U.S.C 206 and 41 U.S.C. chapter 67).

_____ (5) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (MAY 2014) (41 U.S.C. chapter 67).

_____ (6) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (MAY 2014) (41 U.S.C. chapter 67).

X (7) 52.222-55, Minimum Wages for Contractor Workers Under Executive Order 14026 (JAN 2022) (E.O. 13658).

X (8) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2022) (E.O. 13706).

_____ (9) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (JUN 2020) (42 U.S.C. 1792).

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph

(d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, as defined in FAR 2.101, on the date of award of this contract, and does not contain the clause at 52.215-2, Audit and Records--Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial products or commercial services. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

(ii) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712).

(iii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(iv) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(v) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(vi) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L.

117-328).

(vii)(A) 52.204-30, Federal Acquisition Supply Chain Security Act Orders--Prohibition. (DEC 2023) (Pub. L. 115- 390, title II).

(B) Alternate I (DEC 2023) of 52.204-30.

(viii) 52.219-8, Utilization of Small Business Concerns (SEP 2023) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds the applicable threshold specified in FAR 19.702(a) on the date of subcontract award, the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(ix) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

(x) 52.222-26, Equal Opportunity (SEP 2016) (E.O. 11246).

(xi) 52.222-35, Equal Opportunity for Veterans (JUN 2020) (38 U.S.C. 4212).

(xii) 52.222-36, Equal Opportunity for Workers with Disabilities (JUN 2020) (29 U.S.C. 793).

(xiii) 52.222-37, Employment Reports on Veterans (JUN 2020) (38 U.S.C. 4212).

(xiv) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O.

13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(xv) 52.222-41, Service Contract Labor Standards (AUG 2018), (41 U.S.C. chapter 67).

X (xvi) (A) 52.222-50, Combating Trafficking in Persons (NOV 2021) (22 U.S.C. chapter 78 and E.O. 13627).

_____ (B) Alternate I (MAR 2, 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

(xvii) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (MAY 2014) (41 U.S.C. chapter 67.)

(xviii) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (MAY 2014) (41 U.S.C. chapter 67)

(xix) 52.222-54, Employment Eligibility Verification (MAY 2022) (E. O. 12989).

(xx) 52.222-55, Minimum Wages for Contractor Workers Under Executive Order 14026 (JAN 2022) (E.O. 13658).

(xxi) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2022) (E.O. 13706).

(xxii) (A) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

(B) Alternate I (JAN 2017) of 52.224-3.

(xxiii) 52.225-26, Contractors Performing Private Security Functions Outside the United States (OCT 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. Subtitle A, Part V, Subpart G Note).

(xxiv) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (JUN 2020) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xxv) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801). Flow down required in accordance with paragraph (c) of 52.232-40.

(xxvi) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (NOV 2021) (46 U.S.C. 55305 and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the Contractor may include in its subcontracts for commercial products and commercial services a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of clause)

The following have been modified:

Performance Work Statement (PWS)

Base Operations

Time Confirmation, Audit Readiness and Work Management After-Hours

Reception Desk Support Services

6/8/2023 Final

Annex A ( Overarching Base Operations PWS) to OPORD 18-011: IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

Table of Contents

INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

General Information

2.1.3 Place of Performance and Hours of Operation

Federal Holidays Travel/Temporary Duty Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.6.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Service Contract Reporting (SCR)

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

Quality Assurance Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)

8.0 Specific Tasks

8.1 Work Reception Desk Operations

8.2 Labor and Equipment Functions/Task

8.3 Audit Readiness Support Business Operations and Service Contract

W912CN24Q0005

Introduction. This is a non-personal service contract for the United States Army Garrison Hawaii (USAG-HI), Directorate of Public Works (DPW) recurring services providing Work Management After-Hours Reception Desk support, Real Property Support Services, Audit Readiness and Time Confirmation support services on the Island of Oahu, Hawaii. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background. The USAG-HI DPW primary mission is to provide installation support to various locations on the Island of Oahu, Hawaii. DPW requires Work Management After-hours Reception Desk, Labor and Equipment (L&E) Functions/Tasks. Real Property, Audit Readiness and Time Confirmation support to include emergency calls for the operations for USAG Hawaii, Directorate of Public Works.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The Contractor shall furnish all personnel, labor, material, tools, supplies, supervision, management, and services, except as expressly set forth at PWS Section 8.0, necessary to perform services as defined in this PWS.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

Historical data is provided for the sole purpose of assisting prospective offerors with the formulation of proposals; however, prospective offerors are strongly cautioned that the historical data provided is not guaranteed to represent the entire magnitude of the scope of work being solicited. Further, the Government makes no representation that the historical data is an indicator of future requirements.

Prospective offerors are advised to provide their own independent analysis and assessment for formulating their associated labor mix and pricing submission inclusive of all performance risk. The Government will not entertain claims based on the integrity of the historical data provided. The Contractor shall determine the best and most cost effective ways to fulfill Audit Readiness, GFEBS and work Reception Desk Support and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. The average annual rainfall is 22” inches with the wettest months being November-March. The average annual maximum and minimum temperatures are approximately 65 and 89 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 65 degrees in the month of January to a high of 89 degrees in the month of September. Summer temperatures often reach 85 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. N/A

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression. N/A

2.0 Requirements.

2.1 Description of Services. See Section 8.0 for the specific Tasks.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.2.1.2.1 Period of Performance (PoP). See Awarded Contract.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at Wheeler Airfield, Fort Shafter, Schofield Barracks DPW facilities. After hours call in services will be performed from the contractor’s remote locations.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor shall provide on-call, after hours support on weekends and Federal holidays for Work Reception Desk Operations Call support.

Contractor shall also perform Work Reception Desk Operations 24 hours a day 7:00am Saturday thru Monday 7:00 am.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Juneteenth Day

2.1.4.1 The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (2) two hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. N/A

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO.

The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s…