W912CN-21-R-0011-0001 - Questions and Answers.pdf

# QUESTION RESPONSE

1 What is the name of the current contractor for this contract? Penn Enterprises Inc.

2 Will there be a scheduled site visit for this opportunity? There is no site visit planned for this opportunity as the main operation will happen at the contractor facilities, there are only pick-up locations, in which we've given the general locations for pick-up.

3 What will be the anticipated award date for this contract? June 15, 2021

4 What will be the anticipated start date for this contract? July 1, 2021

5 What is the current monthly or total annual awarded amount for this contract? The current contract was awarded August 31, 2017 for a value of $5,489,568.36 for a Base Period and 4 Option Periods.

6 Has funds been appropriated for this opportunity? This requirement has been funded.

7 Section 2 General Requirements states: The Contractor will pick-up and deliver material from the following locations on United States Army Installations and off post on Monday through Friday, daily by 09:00 AM.

Based on this 5 day per week pickup the following table provides the average pounds per pick up.

The transportation costs for a daily Monday – Friday pickup for a quantity of 2-5 pounds per pick up will escalate the per pound cost to something unreasonable possibly in excess of $20 per pound.

Question: Would the Government consider amending the schedule to fewer pick ups or provide a separate transportation CLIN?

Changed day of pick-ups from Monday - Friday to Tuesday and Fridays only. Start time would be from 9am to 2pm hours except for federal holidays as stated in the PWS.

8 Page 26 Subfactor 2.1 Organizational chart states:

b. Organizational hierarchy showing all Performance Work Statement (PWS) functions; listing all equipment and personnel involved in the completion of the overall tasks identified in the PWS Paragraph 3.

Question: Subfactor 2.3 is the Equipment plan. It is ok to only include personnel in the Organization chart and put equipment in the Equipment plan?

No, the requirements remain the same as there are both a Staffing Plan (Subfactor 2.2) and Equipment Plan (Subfactor 2.3) that shall be incorporated into the Organzization Chart (Subfactor 2.1).

9 Page 6. 2.6.2 Hours of Operation The Contractor shall provide service from Monday through Friday, from 7:00 am to 4:00 pm

Page 4 Section 2 states: The Contractor will pick-up and deliver material from the following locations on United States Army Installations and off post on Monday through Friday, daily by 09:00 AM and laundered items shall be returned to the location it was received from within 3 days of pick up time.

Page 4 Section 2 (1) States: Schofield Barracks, daily at 09:00 hours, Monday through Friday except holidays that are noted in this PWS.

Question: Could we get a clarification on the delivery or service pick up time windows?

Contractor shall provide pick-up and delivery service Tuesday and Friday, from 9:00 am to 2:00 pm. Items will be cleaned and returned within 3 work days to the customer.

10 1.1 Mission States:

The Contractor shall provide Laundry and Dry cleaning services to all Army Field Support Battalion Hawaii (AFSBn-HAW) supported units stationed on the island of Oahu.

Question: Are the 6 locations listed in Section 2 General Requirements all the required locations or will there be additional locations?

These will be the only locations that will be used.

11 Could we get a detailed list of receivables from each location broken down of poundage of laundry by pound, dry cleaning by the piece, and bud/coverall wash and fold by pound?

(1) Schofield Barracks – Garrison Laundry, Pick-up and drop-off location is located at AFSBN-HI 1904 Higgins Road, building 6039, East Range, Schofield barrack. COR will coordinate with USAG- HI to bring materials for drop off to the vendor. The vendor will report to 1904 Higgins Road, building 6039, East Range, Schofield Barracks, daily at 09:00 hours, Monday through Friday except holidays that are noted in this PWS.

(2) Schofield Barracks – Department of Public Works (DPW), Pick-up and drop-off location is located at Pest Control Shop, 1224 Kole Kole Avenue, building 2628, Schofield Bks., HI 96857.

POC: Mr. Vic Pereira at (808) 864-0884.

(3) Fort Shafter – 196th INF Reserve Unit, Pick-up and drop-off location is located at 536 Palm Circle Dr. Building T-122, Fort Shafter, HI 96858. POC: CPT Sean Kase, (808) 542-9755.

(4) Joint Base Pearl Harbor-Hickam – Defense POW/MIA Accounting Agency (DPAA), Pick-up and drop-off location is located at 590 Moffet St, building 4077, Joint Base Pearl Harbor-Hickam, HI 96853. POC: Ms. Imelda Tadeo at (808) 448-4500, ext 3578.

(5) Hawaii Army National Guard –

a. Kapolei, Pick-up and drop-off location is located at 91-1179 Enterprise Ave, Building 117, Kapolei, HI 96707. POC: Ms. Carol Cabanlet, (808) 844-6374.

b. Kapolei, Pick-up and drop-off location is located at 91-1227 Enterprise Ave, Building 29, Readiness Center, Kapolei, HI 96707. POC: SFC Cori Lum, (808) 844-6020.

c. Pearl City, NG Armory, Pick-up and drop-off location is located at 103d Troop Command, 96- 1210 Waihona St, Pearl City, HI 96782. POC: MSG Roberto Razon, (808) 672-1833.

At the end of the PWS are Technical Exhibits 1,3,5 showing approximatley the poundage. But it is not broken down by unit by peice That information I do not have.

12 (6) Schofield Barracks – Dry Cleaning, units will vary by month for “Funeral Detail” or as needed.

Pick-up and drop-off location is located at 1904 Higgins Road, building 6039, East Range, Schofield barracks daily at 09:00 hours, Monday through Friday except holidays that are noted in this PWS.

Question: Will there be any other need for dry cleaning, press and hang items for any of the other locations?

No this will be the only location. Update was made to reflect Thuesday and Friday.

13 Introduction The Contractor shall manage and operate a Contractor operated and Contractor-owned (COCO) business to provide laundry and dry cleaning services for locations on Oahu, The following locations are Fort Shafter, Schofield Bks., Wheeler Army Air Field, Joint Base Pearl Harbor-Hickam and Hawaii Army National Guard at various locations. Contractor will provide pick-up and delivery service at those locations. Laundry and Dry cleaning contract service will be on a reimbursable basis with tenant and organizational Funeral Detail Class “A” Military Dress Uniform, as it relates to life, health, and safety.

QUESTION(s):

• Introduction - lists numerous activities throughout Oahu. Does the government have a listing of the pickup points (PUP’s) at these various locations, and/or are there multiple PUP’s at each location-especially the National Guard (NG) at “various [undefined] locations”.

• “Laundry and Dry cleaning contract service will be on a reimbursable basis with tenant and organizational”. Does this mean the contractor has to collect directly from each reimbursable customer, or does the contractor just submit one billing each month to the ASC with all customers detailed on one invoice?

All the address and locations are listed in Section 2 General requirements. Contractor will submit one billing each month to the ASC with all customers detailed on one invoice.

14 PARA 1.1 Mission States:

The Contractor shall provide Laundry and Dry cleaning services to all Army Field Support Battalion Hawaii (AFSBn-HAW) supported units stationed on the island of Oahu.

The Army's Installation Laundry and Dry Cleaning Program provides pick-up and delivery at designated locations, washing, drying, pressing, packaging, pick-up, drop-off, and direct exchange services for Government-owned items for laundering. Provides dry cleaning services in accordance with environmental OSHA/host nation, and other applicable regulations and policies. Includes dry cleaning services, with accountability for such items as: flags; bunting; draperies; ceremonial uniforms; funeral detail clothing; and special categories.

Question: What location(s) receive direct exchange (DX) service and what items will be DX’ed?

Typically, this is Government owned (organizational) bed linens where the contractor will be hand receipted a stockage of linens providing them the ability to have sufficient clean on the truck to DX with the customer for the exact amount of soiled linens being turned in. Will the contractor be provided this stockage of linens?

There is no Direct exchange as linens will not be part of the laundry service that is provided. Removed, "direct exchange services" from Paragraph 1.1.

15 9. PARA 1.3 SCOPE States: The Contractor shall provide all personnel, management, materials, and transportation to perform the operation of the Contractor-Owned Contractor-Operated (COCO) Laundry and Dry Cleaning requirement. The Contractor shall furnish labor, supervision, transportation for pickup and delivery services for the Contractor-Owned Contractor-Operated (COCO) Laundry and Dry Cleaning requirement providing supplies, vehicles, tools, materials, necessary for the performance of dry cleaning, organizational bulk and piece rate customer laundry services for U.S. Army locations already identified. This contract includes functions, tasks and responsibilities normally inherent to a laundry and drycleaning facility. The Contractor shall receive, account for, process and return articles tendered for laundry and/or dry cleaning. The Contractor shall establish and maintain a system of records to quantify work performed and shall prepare administrative correspondence and reports incidental to the work covered in this contract. The Contractor shall ensure that only authorized individuals are afforded laundry services and shall operate piece rate services. Services shall be performed in compliance with the standards as contained or referenced in this contract. The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the United States Army community.

All dry cleaning items will be picked-up and delivered to the contractors’ location and then returned to various locations on Army Installation’s.

QUESTION(s):

• 1.3 speaks to “piece rate” service, among many other tasks. In AR 210-130 “piece rate” service is typically referred to as Individual Piece Rate (IPR)” which is typically “cash & carry” service in a COCO contractual environment. Is it the Government’s intent that the contractor will provide “Cash & Carry” type service and have the patron personally pay the contractor for this service, or is this a bid item paid for by the Government under on of the CLIN’s?

• “All dry cleaning items will be picked-up and delivered to the contractors’ location and then returned to various locations on Army Installation’s.” This paragraph is confusing. On one hand it says “items will be picked-up and delivered to the contractor’s location.” Does this mean the Government/patron will be bringing this work to the contractor, or is it trying to say the contractor will perform this pick-up and delivery service?

The words "shall operate piece rate services." Has been taken out of the PWS. For the second question the paragraph was reworded to say "All dry cleaning items will be picked-up from building 6039 and returned within the 3 day turnaround time."

16 PARA 2. GENERAL REQUIREMENTS States: The Contractor will pick-up and deliver material from the following locations on United States Army Installations and off post on Monday through Friday, daily by 09:00 AM and laundered items shall be returned to the location it was received from within 3 days of pick up time. The contractor shall maintain responsibility by record receipt in accordance with AR 710-2, DA Pam 710-2-1, AR 735-5, and other regulatory requirements. The contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. The contractor shall ensure that only authorized individuals are afforded laundry service. The contractor will be provided a document of all addresses and point of contacts with phone numbers at the award of the contract. The following are the locations for pick-up and delivery of material.

(1) Schofield Barracks – Garrison Laundry, Pick-up and drop-off location is located at AFSBN-HI 1904 Higgins Road, building 6039, East Range, Schofield barrack. COR will coordinate with USAG- HI to bring materials for drop off to the vendor. The vendor will report to 1904 Higgins Road, building 6039, East Range, Schofield Barracks, daily at 09:00 hours, Monday through Friday except holidays that are noted in this PWS.

(2) Schofield Barracks – Department of Public Works (DPW), Pick-up and drop-off location is located at Pest Control Shop, 1224 Kole Kole Avenue, building 2628, Schofield Bks., HI 96857.

POC: Mr. Vic Pereira at (808) 864-0884.

(3) Fort Shafter – 196th INF Reserve Unit, Pick-up and drop-off location is located at 536 Palm Circle Dr. Building T-122, Fort Shafter, HI 96858. POC: CPT Sean Kase, (808) 542-9755.

(4) Joint Base Pearl Harbor-Hickam – Defense POW/MIA Accounting Agency (DPAA), Pick-up and drop-off location is located at 590 Moffet St, building 4077, Joint Base Pearl Harbor-Hickam, HI 96853.

(5) Hawaii Army National Guard –

a. Kapolei, Pick-up and drop-off location is located at 91-1179 Enterprise Ave, Building 117, Kapolei, HI 96707. POC: Ms. Carol Cabanlet, (808) 844-6374.

b. Kapolei, Pick-up and drop-off location is located at 91-1227 Enterprise Ave, Building 29, Readiness Center, Kapolei, HI 96707. POC: SFC Cori Lum, (808) 844-6020.

c. Pearl City, NG Armory, Pick-up and drop-off location is located at 103d Troop Command, 96- 1210 Waihona St, Pearl City, HI 96782. POC: MSG Roberto Razon, (808) 672-1833.

(6) Schofield Barracks – Dry Cleaning, units will vary by month for “Funeral Detail” or as needed.

Pick-up and drop-off location is located at 1904 Higgins Road, building 6039, East Range, Incorpated the change to say 9:00 hours to 2:00 hours, Tuesday and Friday.

17 PARA 3.1 ORGANIZATIONAL BULK LAUNDRY States - Return of cleaned organizational items must be completed within 3 working days of pick-up. Organizational soiled laundry will be turned into the laundry pick up and drop off facility. The Contractor and various locations personnel shall perform a joint inventory of organizational items turned in before annotating totals on the DA Form 1974 or equivalent laundry tickets. Both attesting parties shall authenticate the laundry list and weight (pounds) as being correct. The Contractor shall retain the original document and provide copies to the customer and various agencies. The Contractor shall be liable for return of the number and type of articles furnished for service under this contract. Items are to be identified by the customer through the various agencies’ personnel at the time of turn-in and documented on laundry tickets for the COCO contractor. Contractor will furnish a scale to weigh material by pounds and verify/sign for the laundry ticket during pick-up from various locations.

Question: Is it the Government’s intent that the contractor have a scale on each of their pick up vehicles?

Yes it’s the governments intent to have a scale on each truck.

18 Several Sections require the use of the DA Form 1974 or Equivalent.

Questions: Will the government provide an estimated annual number of DA Form 1974 or Equivalent. DA Form 1974’s required for this contract? The quantity of tickets needed will have implications on the contractors pricing.

We will not use DA Form 1974. Contractor will used there own form. Added language to reference "contractor's laundry tickets" and removed reference to "DA Form 1974". DA Form 1974 will not be required for this contract. Don't know the total quantity of tickets as this is a new contract with specific requirements.

19 Para 3.4 Receiving, Marking, & Classification 3.4.1 The Contractor shall accomplish the following for pick-up and drop-off of laundry items. The same laundry carts or baskets that are used to transport dirty laundry shall not be used for transporting clean laundry.

Question: Will the contractor have to provide carts for soiled collection of linen? If so how many carts will be required per location?

Contractor shall provide enough carts for all soiled collection of linen. It is up to the contractor to determine and provide the suitable amount of carts to meet the requirements of the PWS.

20 The following is a list of customers that are serviced under the current Schofield Laundry contract.

We noticed that not all of these were included in solicitation W912CN21R0011. I highlighted the customers I believe are missing.

Replacement - (MISSING) NCOA Hawaii - (MISSING) Whites/Culinary - (MISSING) SBHC (Health) - (MISSING) SBDC (Dental) - (MISSING)

DPW

NG

JPMRC Detachment 196 IFN Brigade

Will these customers be covered by this contract?

Can you please confirm that you received the questions we sent last Thursday

DPW is reference under 2.General requirements (2). National Guard is referencxe the same under (5) The 196th INF is reference under the same at (3) The rest of the customers will not be provided the service.