W912CM-21-Q-0016 Amendment 0001 FAP Services.pdf

0011627164

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to revise:

a. Paragraph 1.10 of the Performance Work Statement (PWS);

b. Addendum to FAR 52.212-1, paragraph 2.1.2; and

c. FAR 52.212-2, paragraphs 1.1 and 1.2.

d. Extend the date for receipt of quotes.

All changes are highlighted in Yellow .

Revised quotes shall be submitted no later than September 20, 2021, 1000 AM Central European Time (CET).

1. CONTRACT ID CODE PAGE OF PAGES

J 1 24

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Sep-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912CM21Q0016

X 9B. DATED (SEE ITEM 11)

20-Aug-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Sep-2021

CODE

RCO WIESBADEN

KO DIRECTORATE OF CONTRACTING

KONRAD-ADENAUER-RING 39, BLDG. 5301

65187 WIESBADEN

GERMANY

W912CM 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912CM21Q0016

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 13-Sep-2021 10:00 AM to 20-Sep-2021 10:00 AM.

The following have been modified:

ADDENDUM TO FAR 52.212-1

FAR 52.212-1 is hereby amended to reflect the changes shown below as to the specific paragraph being revised.

Para (a) North American Industry Classification System (NAICS) code and small business size standard does not apply to this solicitation.

Para (b) Submission of Quotes and Para. (f) Late Submissions, Modifications, Revisions, and Withdrawals of Quotes are hereby revised to include:

1. GENERAL INFORMATION

1.1. Quotes shall be received no later than the time and date specified on page 1 (Standard Form 1449) in Block 8.

The time for submission of quotes is Central European Time (CET), Wiesbaden, Germany local time. Late quotes will not be considered. It is the offeror's responsibility to ensure quotes are received timely.

1.2. Offerors shall submit quotes via email only. Submissions shall be sent to all email addresses listed below.

Failure to submit to all three (3) email addresses may result to your quote not being considered for award.

Joan Ahuja, Contract Specialist: joan.ahuja1.ln@mail.mil (NOTE: Name, then number 1, ln = lima/November)

Andrew Green, Contracting Officer: andrew.w.green17.civ@mail.mil

RCOW Email Bid Box: usarmy.rheinland-pfalz.409-contr-spt-bde.mbx.rco-wie-bids@mail.mil

Subject of e-mail shall be “Submission of Quote W912CM-21-Q-0016.

NOTE: (1) The size restriction for attachments to emails on the US Government server is 8 MB.

(2) Faxed and mailed quotes are not authorized and may be rejected.

(3) Quotes shall be submitted in English.

1.3. Questions Pertaining to the Solicitation

All questions regarding this solicitation shall be submitted in writing to all email addresses in paragraph 1.2 above.

The applicable solicitation section or applicable specification paragraph shall precede questions. The subject of the email shall be “Questions W912CM-21-Q-0016”.

To allow the Government sufficient time to respond prior to the closing date the Government requests that all questions be submitted as soon as possible, but no later than five (5) calendar days after the date of issue of the solicitation to allow the Government sufficient time to respond prior to the closing date. The Government cannot guarantee questions received later will be answered prior to closing of the solicitation. Answers to questions will be posted to betaSAM website under the solicitation number. It is the Offerors’ responsibility to monitor the web site for posting of amendments, answers to questions, and other instructions, if any.

1.4 The Government will award a single contract on a Lowest Price Technically Acceptable (LPTA) basis pursuant to the award evaluation criteria stated in FAR 52.212-2. The Government intends to evaluate quotes and award a contract without discussions with offerors. Therefore, offerors are cautioned to examine this solicitation in its entirety and to ensure that their quote contains all necessary information, provides all required documentation, and is complete in all respects. Per FAR provision 52.212-1(g), the offeror's initial quote should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all quotes if such action is in the public interest; and waive informalities and minor irregularities in quotes received.

2. INSTRUCTIONS FOR WRITTEN SUBMITTALS

2.1 Quote Format and Content: This solicitation utilizes streamlined acquisition procedures. Each quote shall contain:

2.1.1 PRE-AWARD COMPLIANCE

2.1.1.1 An authorized official shall complete the SF1449 in blocks 12, 17a, 30a, 30b, and 30c.

2.1.1.2 The Offeror shall complete FAR 52.212-3 ALT I Offeror Representations and Certifications -- Commercial Items. Offerors registered in SAM need only complete paragraph b of the above clause, if applicable.

2.1.1.3 The offeror should complete DFARS clause 252.229-7001 Tax Relief whenever required.

2.1.1.4 Acknowledgment of all Amendments to the solicitation (if any amendments are issued) by completing item 8 and 15 of Standard Form 30 and returning one (1) signed copy of the amendment.

The completion and submission to the Government of the below items will constitute the quote. The quote shall communicate the offeror’s unconditional assent to the terms and conditions in this solicitation, including any attachments and documents incorporated by reference. The offeror’s failure or refusal to agree to any of the terms and conditions of this solicitation or the offeror’s imposition of additional conditions or any material omission in its quote may constitute a deficiency which will make the quote unacceptable to the Government. The Government reserves the right to permit Offeror to revise their quote if the Government thinks it is in its interest to do so.

This request does not commit the Government to pay any costs incurred in the preparation and submission of your quote or in making any necessary studies for the preparation thereof, or for any visit the Contracting Officer may request for the purpose of clarification of the proposal or for preparation on negotiations.

2.1.2 FACTOR 1 - TECHNICAL

2.1.2.1 The PWS describes the services that will be acquired through this solicitation. The Technical Volume shall not exceed 15 pages single spaced.

2.1.2.2 The technical volume shall consist of:

SubFactor I - Certification:

a. The offeror shall provide current documentation that it employs personnel who have either Bachelor's Degree (or equivalent to a minimum of a four-year secondary education with a certificate or degree) in the area of Social Work, Psychology, Sociology, Marriage and Family Therapy, Counseling, Behavioral Science or Human Services from an accredited university and documentation of minimum two (2) years’ verifiable experience in family advocacy systems and or in family violence prevention and intervention, performed within the past five (5) years IAW para

1.10 of the PWS.

Or

The offeror shall provide current documentation that it employs personnel who have a Bachelor's Degree (or equivalent to a minimum of a four-year secondary education with a certificate or degree) and documentation of minimum four (4) years’ verifiable experience in either family advocacy or family violence prevention and intervention, performed within the past seven (7) years IAW para 1.10 of the PWS.

b. The offeror shall provide documentation that it employs personnel who read, write, and speak English fluently (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 5 dated February 2019 for reading and writing).

SubFactor 2 - Experience:

a. The offeror shall provide documentation of minimum two (2) years verifiable experience in family systems and in family violence prevention and intervention, performed within the past five (5) years IAW para 1.10 of the PWS.

b. The offeror shall submit an individual Reference Information Sheet (Attachment 1) for at least one (1) reference within the past five (5) years of work showing all the skills required for family advocacy education and services for victims of domestic violence as described in the PWS and all the tasks required in Part 5 of the PWS. The Government may contact references to verify the accuracy of the information provided.

2.1.3. FACTOR 2 - PRICE

2.1.3.1 Offeror shall complete and submit the “Schedule of Supplies/Services” for contract line items 0001, 1001, 2001, and 3001.

2.1.3.2 Offerors shall enter the total price in U.S. Dollars ($) or any other European Country Currency, i.e. Euros (€) for each line item. CLIN unit prices shall be rounded to the nearest whole amount. Prices provided shall be fully loaded, inclusive of all fees, overheads, G&A, insurance, profits, or any other markups. Complete pricing for each CLIN, as required, without taxes and including all shipping charges, FOB Destination to Germany. Failure to do so may be cause for the quote to not be considered for award.

Para (d) Product Samples. This paragraph does not apply.

Para (h) Multiple Award. This is amended as to state that only one award will be made from this solicitation.

Para (i) Availability of Requirements document cited in the solicitation. This paragraph does not apply to this Solicitation.

(End of Addendum to FAR 52 212-1)

PERFORMANCE WORK STATEMENT

Family Advocacy Program Services Army Community Service (ACS) USAG Wiesbaden

Part 1

General Information

1. General: This Performance Work Statement (PWS) is for non-personal Family Advocacy Program (FAP) services under which the personnel rendering the services are not subject, either by the contracts terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The Contractor shall provide Family Advocacy Program (FAP) services to military personnel, DoD civilians and their family members in the United States Army Garrison (USAG)

Wiesbaden Military Community.

1.2 Background: The Army Community Service FAP provides domestic violence prevention, intervention and treatment to a diverse military community with a population of over 15,000. In accordance with (IAW) Army Regulations, the Contractor shall provide the following FAP services:

1. Conduct research

2. Assist with providing victim advocacy services to individuals and families experiencing abuse

3. Assist with providing on-call response services

4. Provide education and training in family violence prevention and identification

5. Assist in teaching all FAP classes

6. Compile data

7. Assist in coordinating marketing of FAP educational resources and community events,

8. Assist in scheduling FAP training for the military components, family members, and general community authorized support services

9. Maintain FAP records IAW Army Regulation (AR) 608-18 and AR 25-50

1.3 Scope: The Contractor shall provide Family Advocacy services to authorized clients within USAG Wiesbaden.

The Contractor shall provide FAP information and guidance to Commanders and the Flag Officer. The Contractor shall develop and publicize information concerning child and spousal abuse procedures. Additionally, IAW AR 608- 18, 608-1 and AR 25-50, the Contractor shall maintain FAP records.

1.4 Objectives: The USAG Wiesbaden FAP helps military personnel, DoD civilians and their family members recognize and meet the unique challenges of the military lifestyle. The USAG Wiesbaden FAP uses marketing, training and current domestic violence prevention research to create a community of readiness and resilience, which strengthens military personnel, DoD civilians and their family member relationship skills and improves their quality of life.

1.5 General Information

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s proposed QCP shall be submitted to the Contracting Officer’s Representative (COR) for review within ten (10) work days after date of contract award (Deliverable #1)

The COR will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) work days. If the COR has provided comments, the Contractor shall then have three (3) days to submit a final QCP. After receipt of the final QCP, the Contractor may receive the COR’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the COR no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

A. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

B. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc.

timelines, deadlines, and goals)?

C. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

D. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

E. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control)?

F. How will the Contractor inventory and track maintenance of all Government Provided Equipment /

Materials?

G. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

H. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within one (1) work day of identifying those issues. Verbal reports shall be followed up by written reports within three (3) work days. (Deliverable #2).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday before the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the regular workweek unless otherwise directed by the Contracting Officer (KO). When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the regular workweek unless otherwise directed by the Contracting Officer.

New Year’s Day 01 January Good Friday varies yearly Easter Monday varies yearly Labor Day 01 May Ascension Day varies yearly Whit Monday varies yearly Corpus Christi varies yearly Day of German Unity 03 October 1st Christmas Day 25 December 2nd Christmas Day 26 December

1.5.4 Operating Hours: The Government facility office hours, facility-operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800-1700 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: Same as 1.5.4.1

1.5.4 Contractor Support Hours: Same as 1.5.4.1. Additionally, the contractor shall be required to be on-call rotation 24/7 approximately every other week not to exceed 50% of the time.

1.5.4.3.1 Contractor Work Plan: RESERVED

1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The services to be performed under the contract shall be performed within the USAG Wiesbaden Military community to include ACS facilities (buildings 7780, 07790, and 07791), Garrison facilities, and in the local community area of USAG Wiesbaden.

1.6 Security Requirements: The following information is provided on security related matters:

1.6.1 Security Program: The Contractor performing under this contract shall consent to and complete the forms for the following background checks: Army Central Registry, Criminal Investigative Division (CID) Central Records Check, Installation Military Police, Army Alcohol and Substance Abuse Program, Civilian Misconduct Action Authority, and have initiated the Child National Agency Check with Inquiries (CNACI) (includes fingerprinting). These background checks will verify that the Contractor has not been prosecuted as a perpetrator of family violence or other assaultive behavior.

1.6.2 Personnel Security Clearance Requirements: RESERVED

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information or data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract comply with these requirements and that all employees, of both the Contractor and any subcontractor are made aware of and comply with these requirements. Should this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control.

The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:

https://media.defense.gov/2017/Apr/27/2001921547/-1/-1/)/AER190-16-G.pdf

1.6.3.1 The Contractor shall provide the COR, an initial Installation Pass Log within three (3) work days after contract award. (Deliverable 3) The log shall be updated as employees are added or removed. The updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) work days after any changes to the log (Deliverable 3).

1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) work days..

1.6.3.3 Upon termination or cancellation of the contract, the Contractor shall collect all installation access passes the same day employment of an individual has expired or been terminated and return them to the issuing office within three (3) work days.

Below is the responsible Organizational Sponsor & Installation Access Control Office for this PWS:

Organizational Sponsor:

USAG Wiesbaden, Army Community Service, Hainerberg Location: Hainerberg Building No: 7790 and 7780 DSN Phone No: 548-9201 Commercial Phone No: 0611-143 548 9201

Installation Access Control Office:

Location: Clay Kaserne Building No: 1062 DSN Phone No: 548-47080/1/2/3 Commercial Phone No: 0611-143 548 7080/1/2/3

1.6.3.4 Common Access Cards (CAC): The Contractor shall provide the following information: Last name, first name, middle name, cadency name, personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, and primary email address (this email address will be used to contact the individual) to the COR within 5 work days after award, refer to (Deliverable 4). The Contractor shall safeguard Personally Identifiable Information (PII) and comply with the requirements under 1.23.5.

1.6.3.4.1 The Contractor shall provide the COR with a CAC log within the first 30 calendar days after contract award and within five (5) calendar days after any changes have been made (Deliverable 5). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and shall be accounted for.

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor shall replace the employee should results of the stateside background check be unfavorable and confirmed as a perpetrator of Family violence or other assaultive behavior.

The Contractor’s replacement of the employee with the unfavorable background check shall be within three (3) work days. The Contractor shall replace employees whose background check, performed once every two (2) years, renders them with an unfavorable local or stateside background check. The Contractor shall forward a copy of each background check to the COR and the Requiring Activity Manager within three (3) work days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable 6). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks. Contractors employing local national and third country nationals shall furnish a police good conduct certificate (Polizeiliches Fuehrungszeugnis), that has been issued within the previous four (4) months, to the COR within three (3) work days after contract award and prior to contractor employees beginning performance (Deliverable 6). All correspondence from the Contractors shall identify the associated contract number. The COR will determine the favorability of the Police Good Conduct Certificate (Polizeiliches Fuehrungszeugnis) by verifying the Contractor has not been confirmed as a perpetrator of Family violence or other assaultive behavior. The Contractor shall forward a copy of unfavorable Polizeiliches Fuehrungszeugnis to the KO via the COR and the RA Manager within three (3) work days of receipt, identifying such with the appropriate contract number. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor shall replace the employee should results of the stateside background check be unfavorable. The Contractor shall replace the employee should results of the stateside background check confirm the contractor personnel as a perpetrator of Family violence or other assaultive behavior. The Contractor’s replacement of the employee with the unfavorable background check shall be within 3 business days. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination of the contract.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. If applicable, Government-issued badges shall not be worn outside designated facilities where visible to the public.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s QCP (Deliverable 1). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the QCP.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services as required by the COR to provide effective communication and impart necessary information. The Contractor or designated representative shall attend meetings as requested by the COR. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular hours of operation.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. The KO will appoint and identify a COR by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in price or changes in delivery dates. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the services are not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements IAW the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The Contract Manager or Alternate Contract Manager shall be available during Contractor hours of operation.

A. Contract Manager and Alternate Contract Manager: The Contractor shall provide a Contract Manager who shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract and shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent, shall be provided in writing to the COR no later than three (3) work days after contract award (Deliverable 7).

The following personnel are considered key personnel by the Government: Contractor personnel performing services under this contract. Qualifications for all key personnel are listed below:

Bachelor's Degree (or equivalent to a minimum of a four-year secondary education with a certificate or degree) in the area of Social Work, Psychology, Sociology, Marriage and Family Therapy, Counseling, Behavioral Science or Human Services from an accredited university and documentation of minimum two (2) years’ verifiable experience in family advocacy systems and or in family violence prevention and intervention, performed within the past five (5) years IAW para 1.10 of the PWS.

Or

Bachelor's Degree (or equivalent to a minimum of a four-year secondary education with a certificate or degree) and documentation of minimum four (4) years’ verifiable experience in family advocacy or family violence prevention and intervention, performed within the past seven

(7) years IAW para 1.10 of the PWS.

Ability to fluently read, write, and speak English (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 5dated February 2019 for reading and writing).

Possess a valid driver’s license to operate motor vehicles in Germany for the duration of the contract.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. Workspace sign and location shall be provided by the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). Contractor shall wear the ACS issued name badge to identify themselves as a Contractor. The contractor shall require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. ACS shall collect all ID Badges upon completion of the contract or termination of employee.

1.13 Contractor Travel: RESERVED

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorize Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.18 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the FAPM within three (3) work days after date of contract award and prior to employees commencing work under the contract (Deliverable 8). Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): RESERVED

1.20 Phase In /Phase Out Period: RESERVED

1.21 Safety: RESERVED

1.21.1 Host Nation Safety Laws and Regulations: RESERVED

1.22 Environmental Compliance: RESERVED

1.22.1 Environmental Compliance Plan and Program: RESERVED

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 15 calendar days after contract award date, and 15 calendar days after employment of new personnel (Deliverable 9), with certificates of completion (Deliverable 9) submitted to the COR within three (3) calendar days after completion. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S.

based Contractor employees and associated subcontractor employees. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training (Deliverable 9) every 12 months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within three (3) work days after completion of the training (Deliverable 9).

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 15 calendar days of employment (Deliverable 9). Verification of the training shall be provided to the COR within three (3) days after completion of the training (Deliverable 9). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months (Deliverable 9). Verification of the training shall be provided to the COR within three (3) calendar days after completion of the training (Deliverable 9).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within three (3) work days after completion of the training (Deliverable 9).

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days after the contract is awarded and within 15 days after new employees commence contract performance, with the results reported to the COR within three (3) calendar days after the contract is awarded and within 15 calendar days after new employees (Deliverable

9) commence contract performance. Verification of the training shall be provided to the COR within 15 calendar days after completion of the training. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

1.23.4 Information Assurance (IA) Training:

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 15 calendar days after employment of new personnel. Verification of the training shall be provided to the COR within 15 calendar days after completion of the training (Deliverable 9)

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within 15 calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.23.4.3 All Contractor employees, including subcontractors, performing services under this PWS with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Verification of registration shall be provided to the COR within 15 days after registration. Contractor personnel must complete refresher training every twelve (12) months.

Verification of the training shall be provided to the COR within three (3) work days after completion of the training (Deliverable 9).

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 15 calendar days of employment. Contractor personnel shall complete refresher training every 12 months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than three (3) work days after completion (Deliverable 9). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.htm

1.23.6 Combating Trafficking in Human Persons (CTIP) All Contractor employees, including subcontractors, shall complete CTIP within 15 calendar days of employment. Contractor personnel shall complete refresher training every 12 months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than three (3) work days after completion (Deliverable 9). Training is available at https://www.dau.edu

1.23.7. Family Advocacy Child and Domestic Abuse Training. All Contractor employees, including subcontractors, shall complete Family Advocacy Child and Domestic Abuse Training within 15 calendar days of employment. Contractor personnel shall complete refresher training every 12 months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than three (3) work days after completion (Deliverable 9). Training is available from, Army Community Service.

1.24 Authorization to Perform Services in Germany:

1.24.1 Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law.

The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

1.24.2 Contractor employees who (a) are not nationals of Germany or other European Union countries; or (b) are not members of the force, the civilian component or their dependents shall possess work and residence permits.

1.24.3 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement.

Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

1.25 Notice to Proceed: RESERVED

1.26 Electromagnetic Compatibility Directive: RESERVED

1.27 Government Property and Services: RESERVED

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: RESERVED

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR:

“Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site…