W912CM-19-Q-0007_Amendment_0001.pdf

0011298933

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment is to:

1. Address Contractor questions w ith a revised PWS.

2. Extend the solicitation due date to 24 March 2019.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 28

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 13-Mar-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912CM19Q0007

X 9B. DATED (SEE ITEM 11)

14-Feb-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

13-Mar-2019

CODE

RCO WIESBADEN

KO DIRECTORATE OF CONTRACTING

KONRAD-ADENAUER-RING 39, BLDG. 5301

65187 WIESBADEN

GERMANY

W912CM 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912CM19Q0007

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 17-Mar-2019 10:00 PM to 24-Mar-2019 11:00 PM.

The following have been modified:

PERFORMANCE WORK STATEMENT

Webhosted Solution Flight Planning and Notice to Air Men Services For

Army Flight Operations Detachment USAG, Wiesbaden

Part 1 General Information

1. General: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide Army Flight Operations Detachment (AFOD) with a web hosted solution for flight planning and Notice to Airmen (NOTAM).

1.2 Background: This is a new requirement to replace a current solution that is based on servers owned by the Army and residing on a Government site. These data centers will be closed. The software as a service is to be used to file flight plans for US Army aviators and NOTAM for US Army airfields in Germany. The fleet consists of 80% helicopter (H47 Chinook, H60 Black Hawk, H64 Apache & Eurocopter EC45) and 20% fixed wing aircraft (mainly BE20 King Air & C560 Citation). 150 aircraft is the current assumption for base and each option year. The number of flight plans to be processed is about 22.000 per year plus around 30.000 related messages (Departure, Delay, Cancellation, Change etc.).

1.3 Scope: The Contractor shall provide non-personal services for flight planning and NOTAM as a webhosted solution. The support shall be available on a 24 hours per day, 7 days a week basis in accordance with (IAW) the AFOD’s operation hours. It is the government's intent to use a 100% web-based solution.

1.4 Objectives:

Software as a service for flight plan filing Message exchange with the German Air Navigation Service Provider Deutsche Flugsicherung GmbH Message exchange with Eurocontrols Network Manager Message exchange with the European Aeronautical Database NOTAM proposal distribution Generation of Pilot Information Bulletins

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer’s Representative (COR) for review within 10 days after date of contract award (Deliverable #0001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the COR’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the COR no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all deliverables (etc.

timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance.

e. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

f. How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

German national and local holidays are:

New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies

Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas December 25th 2nd Christmas December 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: RESERVED

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours are 24 hours per day, 7 days per week. The Government facility may close due to local or national emergencies, administrative closings or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support 24 hours per day, 7 days per week. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.3.1 Contractor Work Plan: RESERVED

1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract shall be performed at the AFOD located at Wiesbaden Army Airfield, Clay Kaserne, Building #1060, Wiesbaden, Germany.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: RESERVED

1.6.2 Personnel Security Clearance Requirements: RESERVED

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:

http://www.aepubs.eur.army.mil/AE-Regulations/

1.6.3.1 RESERVED

1.6.3.2 RESERVED

1.6.3.3 RESERVED

1.6.3.4 Common Access Cards (CAC): RESERVED

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.6.4.1 U.S. Citizens: RESERVED

1.6.4.2 Local Nationals and Third Country Nationals: RESERVED

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: RESERVED

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work.

The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government:

The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent shall be provided in writing to the Contracting Officer no later than five (5) days after contract award (Deliverable #0003). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available via email or telephone between 0900 and 1700 Monday through Friday Central European Time.

Qualifications for all key personnel are listed below:

a. Special Qualifications: The Contractor shall ensure that all trainers possess certifications as licensed dispatcher or Air Traffic Control (ATC) officer or Aeronautical Information Management (AIM) or Aeronautical Information Service (AIS) officer. All trainers shall have a minimum of five (5) years' experience performing aeronautical information services including but not limited to Aeronautical Information Services (AIS) functions, International Civil Aviation Organization (ICAO) regulatory framework and System Wide Information Management (SWIM). Ten (10) years' related experience may substitute for the certification. The Contractor shall ensure that all trainers maintain currency in Aeronautical Information Management including:

• ICAO Annex 15 Aeronautical Information Services and AIS publications e.g. ICAO Doc 8126 AIS Manual; ICAO Doc 8697 Aeronautical Chart Manual

• Aeronautical Information Services (AIS) functions, data and integrated aeronautical information package

• International Civil Aviation Organization (ICAO) regulatory framework

• History of ICAO and AIS

• System Wide Information Management (SWIM)

• World Geodetic System 1984 (WGS-84), the common reference system for air navigation

• Integrated aeronautical information database

• Flight Plan Filing

• Aeronautical data exchange

• Digital NOTAM

• Communication networks

• Aeronautical information briefing

• Electronic AIP & aeronautical charts

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12 Contractor Travel: RESERVED

1.13 Other Direct Costs (ODCs): RESERVED

1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. This clause does not apply to aeronautical information.

1.15 Non-Disclosure Requirements: RESERVED

1.16 Non-Disclosure Statements: RESERVED

1.17 Organizational Conflict of Interest (OCI): RESERVED

1.18 Phase In /Phase Out Period:

1.18.1 Phase In: During the 30-day phase in period, the Contractor shall become familiar with performance requirements, prepare the web hosting to become operational, provide training to Government, and commence full performance of services on the contract start date. The Contractor shall accomplish such tasks as becoming familiar with work sites, accomplish required training, and meeting with Government staff members.

1.18.2 Data Retention: The Contractor shall retain all data for 30 days after the end of the period of performance as prescribed in Bundeswehr Zentralrichtlinie A2-272/2-2000-15 Militärisches Aeronautisches Informationsmanagement (BesAnMilFS 3-100).

1.19 Safety: RESERVED

1.19.1 Host Nation Safety Laws and Regulations: RESERVED

1.20 Environmental Compliance: RESERVED

1.21 Required Training: The following provides information on training requirements.

1.21. Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 10 days after personnel begin performing services under this contract. Certificates shall be provided to the COR within three (3) days after completion of the training (Deliverable #0012). AT Level I awareness training is available online athttps://atlevel1.dtic.mil/at

1.21.2 OPSEC Training: All Contractor employees, including subcontractor, shall complete Level I OPSEC training within 30 days after personnel begin performing services under this contract. Certificates shall be provided to the COR within three (3) days after completion of the training (Deliverable #0011). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months.

1.21.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 days after the contract is awarded and within 15 days after new employees commence contract performance. Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable #0004). Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

1.21.4 Information Assurance (IA) Training: All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training within 30 days after personnel begin performing services under this contract. Certificates shall be provided to the COR within three (3) days after completion of the training (Deliverable #0009). Contractor personnel must complete refresher training every 12 months.

1.21.4.1 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.21.4.2 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Verification of registration shall be provided to the COR within two (2) working days of obtaining a CAC, and Contractor personnel must successfully complete DoD Information Assurance awareness training within three (3) working days of obtaining a CAC, before access to the information system and then annually thereafter.. Certificates shall be provided to the COR within three (3) days after completion of the training (Deliverable #0010).

1.21.5 Personally Identifiable Information (PII): RESERVED

1.22 Authorization to Perform Services in Germany:

1.22.1 Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law.

The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

1.22.2 Contractor employees who: (a) are not nationals of Germany or other European Union countries; (b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA shall possess work and residence permits.

1.22.3 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement.

Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

1.23 Notice to Proceed: RESERVED

1.24 Electromagnetic Compatibility Directive: The Contractor certifies that all electrical and electronic equipment and appliances furnished are in compliance with the Electromagnetic Compatibility Directive 2004/108/EC. For radio transmitting and telecommunication devices furnished in the Federal Republic of Germany, the Contractor certifies that all such items have been approved by the Bundesamt fuer Zulassungen. Any penalties for noncompliance imposed by the Government of the European country where the equipment or appliances are delivered or product liability claims caused by interference generated by furnished appliances or equipment are solely the responsibility of the Contractor.

1.25 Government Property and Services: RESERVED

1.26 Conventional Forces Europe (CFE) Treaty Verification Inspection: Contractor-owned or controlled structures and containers located on U.S. Government installations are subject to short-notice inspections by CFE treaty inspection teams. The Government will endeavor to provide the Contractor as much notice as possible in the event of such inspections. The Contractor shall provide access to such structures and containers at the request of the Government. The Contractor shall report such inspections to the KO through the COR in writing within ten (10) calendar days of completion of the inspection. Contractor-owned or controlled structures and/or containers on U.S.

installations may have to be inspected to comply with the CFE treaty even if Contractor personnel are unavailable to provide access. Any costs borne by the Contractor or any impact on contract performance as a result of the inspection will be a matter of negotiation between the Contractor and the KO.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Aeronautical Information Service – The Aeronautical Information Service (AIS) is a service established in support of international civil aviation, whose objective is to ensure the flow of information necessary for the safety, regularity, and efficiency of international air navigation. The manner in which aeronautical information is gathered and managed is governed by Annex 15 to the Convention on International Civil Aviation (ICAO Annex 15), which defines how an aeronautical information service shall receive and/ originate, collate or assemble, edit, format, publish and distribute specified aeronautical information/data. The goal is to satisfy the need for uniformity and consistency in the provision of aeronautical information/data that is required for operational use by international civil aviation.

Aeronautical Fixed Telecommunication Network (AFTN) - is a worldwide system of aeronautical fixed circuits provided, as part of the Aeronautical Fixed Service, for the exchange of messages and digital data between aeronautical fixed stations having the same or compatible communications characteristics.

Air Traffic Service Message Handling System (AMHS) - also known as Aeronautical Message Handling System is a standard for aeronautical ground-ground communications (e.g. for the transmission of NOTAM, Flight Plans or Meteorological Data) based on X.400 profiles. It has been defined by the ICAO.

Contracting Officer – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR:

“Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Flight Plan – Flight plans are documents filed by a pilot or flight dispatcher with the local Civil Aviation Authority prior to departure which indicate the plane's planned route or flight path. Flight plan format is specified in ICAO Doc 4444. They generally include basic information such as departure and arrival points, estimated time en route, alternate airports in case of bad weather, type of flight, the pilot's information, number of people on board and information about the aircraft itself.

European Aeronautical Information Services Database (EAD) - is a reference database of aeronautical information, which was developed by EUROCONTROL member states. The database also includes an Aeronautical Information Services system, which is open to both European Civil Aviation Conference member states and all airspace users.

AIS units as data providers maintain the aeronautical information under their responsibility whereas airspace users, acting as data users, retrieve, consult, and download such information.

Government-furnished property - means property furnished to the Contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

International Civil Aviation Organization (ICAO; French: Organisation de l'aviation civile internationale) - is a specialized agency of the United Nations. It codifies the principles and techniques of international air navigation and fosters the planning and development of international air transport to ensure safe and orderly growth. The ICAO Council adopts standards and recommended practices concerning air navigation, its infrastructure, flight inspection, prevention of unlawful interference, and facilitation of border-crossing procedures for international civil aviation.

ICAO defines the protocols for air accident investigation followed by transport safety authorities in countries signatory to the Chicago Convention on International Civil Aviation.

Notice to Airmen (NOTAM) - is a notice filed with an aviation authority to alert aircraft pilots of potential hazards along a flight route or at a location that could affect the safety of the flight. NOTAMs are unclassified notices or advisories distributed by means of telecommunication that contain information concerning the establishment, conditions or change in any aeronautical facility, service, procedure or hazard, the timely knowledge of which is essential to personnel and systems concerned with flight operations. NOTAMs are created and transmitted by Government agencies and airport operators under guidelines specified by ICAO Annex 15.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel;

to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AFOD Army Flight Operations Detachment AFTN Aeronautical Fixed Telecommunication Network AHA Activity Hazard Analysis AIM Aeronautical Information Management AIRAC Aeronautical Information Regulation And Control AIS Aeronautical Information Services AMHS Aeronautical Message Handling System AOR Area of Responsibility AR Army Regulation ARO Air Traffic Services Reporting Office ATC Air Traffic Control ATCTS Army Training Certification Tracking System ATS Air Traffic Services CFMU Central Flow Management Unit CFR Code of Federal Regulations CIDIN Common ICAO Data Interchange Network CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative DA Department of the Army

DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense EAD European AIS Database FAR Federal Acquisition Regulation FIR Flight Information Region FRG Federal Republic of Germany GAT General Air Traffic HLO High Level Objective ICAO International Civil Aviation Organization ID Identification IFPS Integrated Initial Flight Plan Processing System IT Information Technology KO Contracting Officer NM Eurocontrol Network Manager NOF NOTAM Office NOTAM Notice to Airmen OAT Operational Air Traffic OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPADD Operating Procedures for AIS Dynamic Data OPSEC Operations Security PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SID Standard Instrument Departure TE Technical Exhibit UIR Upper Flight Information Region USAREUR U.S. Army Europe UOM Unit of Measure VHF Very High Frequency VOR VHF Omnidirectional Range Navigation System WGS-84 World Geodetic System 1984 (WGS-84)

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: RESERVED

3.2 Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the services outlined in the PWS to include desk space.

3.3 Utilities: The Government will provide all utilities in the facility for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide the Contractor with use of a telephone for local and long distance calls to conduct official business. A computer, color photocopy machine, scanner and a color printer will be made available for use by the Contractor to fulfill contract requirements.

3.5 Special Tooling and Test Equipment: RESERVED

3.6 Materials: The Government will provide basic office supplies (pens, stapler, etc.) as needed. Additionally the Contractor will be provided applicable computer software for the purpose of providing services in accordance with this PWS. Contractor personnel shall operate the computer in accordance with Government guidelines.

3.7 Training: The Government will provide the following training: iWATCH.

3.8 Common Access Cards (CAC): RESERVED

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3.

4.2 Secret Facility Clearance: RESERVED

4.3 Materials: The Contractor shall provide all materials necessary to perform services as described in this PWS except for those items specified in Part 3.

4.4 Vehicles and Equipment: RESERVED

4.5 Background Checks): RESERVED

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide non-personal services, 24 hours per day, seven (7) days per week, for a web hosted solution for flight planning and NOTAM.

5.2. Tasks:

5.2.1 Webhosting Basic Package:

5.2.1.1 The Contractor shall create a webpage that contains the following data elements:

Applications for flight plan filing.

Message exchange with Deutsche Flugsicherung GmbH, Eurocontrols Network Manager and the European

Aeronautical Database.

Generation of NOTAM proposals and Pilot Information Bulletins.

All applications shall be accessible through a secure personalized login.

5.2.1.2 The Contractor shall provide to the Army Flight Operations Detachment, 60 days after contract award, in accordance with (IAW) ICAO Doc 9705 manual of the technical provisions for the Aeronautical Telecommunication Network (ATN), ICAO Doc 9880 manual on detailed technical specifications for the Aeronautical Telecommunication Network (ATN) using ISO/OSI standards and protocols, and ICAO EUR AMHS Manual, the following functionalities for the webhosting package (Deliverable #0006):

Legal recording German DFS is connected via AMHS P3 Protocol AFTN address shall be ETEEYWYX Messages shall be received within the range ETE., ETI. & ETO. Current provider is Deutsche

Flugsicherung GmbH in Langen.

GEAD is connected via TCP/IP –WAN Euro control Network Manager will be connected via TLS using SOAP (B2B).

Provision of Contingency and Redundancy Uptime guarantee 99.95% Daily data backups 20 users (may increase) Strong Password Enforcement Encryption of Passwords in Transit -.com <http://-.com/> Domain including configurable subdomains Spam & Virus Protection IPv6 ready System data shall be retained for a period of five (5) years with no limitation on size (Unlimited Disk

Storage) Panel Account Control Panel (Contractor shall provide a general web-based capability to manage the service) Log Files Statistics Custom Cronjobs MySQL Databases, equivalents or RDBMS shall be required.

Unlimited GB of Site Transfer. There shall be no data limit usage.

SSL

24/7Support POP3/POP3 Secure E-mail Support/IMAP/Secure IMAP E-mail Support/Webmail solution No exact number of cores per processor will be specified. Server shall use latest technology e.g. Intel Dual, Quad Core, Intel Dual Quad Core Xeon or AMD Multi-Core Processor. The system shall be able to handle 20 users simultaneously.

The server must not be resident in Germany 24/7 Network Monitoring Courtesy Site Backups. Daily data backup of messages received and sent. Retention period 14 days.

Overwrite latest backup. One (1) generation of backup shall be retained.

Multiple 10 Gigabit Ethernet Connections (refers to the data center in general).

Helpdesk 24/7 Disaster Recovery. Contractor shall provide hosting on a geographically distributed server farm in the same city or country. Switch-over shall be automatic with notification to the operator. Acceptable switch-over time is 15 minutes. The replica shall be on par with the operational one.

Patching and updating The system shall automatically forward messages to other recipients and acknowledge the message for the original intended mailbox. The system shall automatically forward a message when - 1) the function is enabled by the user; and 2) the message matches a filter specified by the user.

Auto Forwarding - The user can control this function individually for each mailbox. The administrator can allow or disallow the user to access this function.

Support for IPM Heading extensions as requested by ICAO Doc 9880 Part II, chapter 3.3.4 Use of IPM elements in support of the extended ATSMHS (ICAO Doc 9705, 3.1.2.2.3.3):

ꞏ Authorization-time ꞏ Originators-reference ꞏ Precedence-policy-identifier ꞏ Precedence

AMHS Security Module Security Class S0 from the IPM Security (SEC) Functional Group as requested by ICAO Doc 9880 Part II, chapter 3.1.4.3 Requirements for MT elements of service at an ATS message user agent, Section “Security requirements”(ICAO Doc 9705, 3.1.2.2.1.3.2.2).

AMHS Attachment Handling: This feature shall add support for sending and receiving AMHS file transfer body parts.

Custom Form Editor Module All messages that have been read and which have been sent to the server shall be stored locally in a database in the user’s home directory. In case of a network interruption, the information received so far shall still be readable and accessible.

By entering basic data via web browser by themselves, users shall be able to accelerate the processes necessary to create new accounts. A user name, email, and password shall be specified. Shall allow for additional registration attributes to be set up in the system parameters as needed.

The system shall provide an automatic password recovery feature. If the user has lost his password, the system shall send a temporary user ID to the email address associated with the user. When the user logs in with the temporary user ID, he shall be forced to set a new password.

The system shall be capable of sending and copying all messages via email automatically or manually.

The system shall connect to the NM B2B service. The following functions shall be used as needed:

ꞏ Retrieve ANM information, ꞏ Retrieve AIM information, ꞏ Retrieve route assistance data when filing a flight plan ꞏ Validate flight plan

Data elements shall be exported into a file in FIXM format 4.0, as needed.

Each of the servers shall manage the archiving processes in the background.

The system shall continuously update the archive files with updated data. A new archive file with a complete data backup shall be created once a month, week, or day (configurable via the Administration Terminal).

Various statistic values shall be created. The statistic module shall automatically create hourly, daily, monthly, and yearly statistics. Data shall be exported to CSV as needed.

Automatic idle logout shall be an option for set up in the user profiles, as needed. The user shall be automatically logged out if the terminal application is not used for a specified amount of time, as needed.

An automatic password expiry time shall be an option for set up in the user profiles, as needed to force the user to change the password after the specified number of days, as needed.

Shall be capable of setting up automatic account lock in the profile. If too many unsuccessful logins have been observed by the system, the account shall be locked automatically. The number of unsuccessful logins before the account is locked shall be set up, as needed.

2-factor authentication shall be set up for user login, as needed.

The system shall limit the maximum number of messages a user is allowed to send per hour, as needed. The maximum amount of messages that can be sent per hour shall be set up in the user profile, as needed. This refers to the manual sending of freetext messages.

The Terms and Conditions Module shall be used to ensure that a user has accepted a configurable terms and conditions text before using the service. A user will accept the terms and conditions only once. If the user logs in the next time and the terms and conditions have not been changed, the text does not have to be accepted again. If the text has been modified however, the user has to accept the modified text again.

Expert filter setup shall…