W912CM-18-Q-0024_AMD_0001_Q&A.pdf

Question # Document, Page #, Paragraph # Question Answer

Attachment, W912CM-18-Q-0024, page 61, Subfactor B. Experience

Attachment, W912CM-18-Q-0024, page 61, Subfactor B. Experience, "Do you accept also as a reference contracts from my former employer for which I was the Project Manager and also the POC for the contracts?

We will accept Reference Information Sheets from a former employer from which your company performed services. We do not accept reference contracts from a former employer for which an individual was the POC for the contract however we will accept reference contracts from a former employer for key personnel.

Attachment, W912CM-18-Q-0024, page 50, "5.2.4- On Demand Service

5.2.4.1 states "The Contractor shall provide on demand services during normal operating hours from 0730 through 1600 CET, Monday through Friday, excluding holidays, when notified by the COR, during after hours or weekends the fire department officer in charge can also place on demand service requests. The Contracto shall respond on-site within six (6) hours for an on demand service after receipt of notification by the Government." Does this mean that it is possible that we have also on weekends, during night and on public holidays to provide On Demand Services?

Yes. See revised CLIN structure and paragraph 5.2.4- On Demand Service of the PWS.

PWS Is it required that we provide a 24/7 emergency hotline?

No, a 24/7 emergency hotline is not required, however the contractor POC's should be reachable for On-Demand services required outside of normal operating hours.

Do you have planned a site-visit for this solicitation?

There is no site visit planned for this requirement, unless a vendor specifically requests one.

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