COIC_PWS_rev_29_June_2018.pdf

ARMY SOUTH COMBINED OPERATIONS AND INTEGRATION CENTER

(COIC) LIFECYCLE

06/08/2018

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Army South Combined Operations and Integration Center (COIC) Lifecycle system design and replacement. The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks.

Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform a lifecycle upgrade to the US Army South Combined Operations and Integration Center (COIC) as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: United States Army South (ARSOUTH) utilizes a number of Audio/Visual (AV) information systems and technologies on a daily basis in order to carry out its mission. There is a requirement to conduct secure and non-secure briefings, which often include Video Teleconference (VTC) calls between geographically dispersed locations, agencies, and organizations. ARSOUTH requires the ability to conduct VTC sessions over two different classified IP networks. Current equipment in the Combined Operation and Intelligence Center (COIC) have reached the end of their life cycle, and require replacement.

1.3 Objectives: The objective of this requirement is to contract for the lifecycle replace of an antiquated analog audio visual system to a state of the art Command Center. This document describes the USARSOUTH’s functional requirements, estimated schedule, and Contractor deliverables for designing and implementing the Audio Visual (AV) systems for the new Command Center, which shall give ARSOUTH the capability to centrally manage, monitor, and control Bldg. 1000 VTC-capable conference rooms. The Training Room and Commanding General’s Ready Room are vital components of the Visual Information System, and will require a lifecycle upgrade of its and briefing and display (B&D) system at a later date.

1.4 Scope: Contractor shall provide non-personal services to upgrade the audio visual briefing and display system in the Army South Combined Operations and Integration Center.

1.5 Period of Performance: The period of performance shall be for 150 days after contract award.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): In accordance with (IAW) FAR-46.202-1 Contracts for Commercial Items. “When acquiring commercial items (reference) FAR Part 12, the Government shall rely on contractors’ existing quality assurance systems as a substitute for Government inspection and testing before tender for acceptance unless customary market practices for the commercial item being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice.

1.6.2 Quality Assurance (QA): This Contract is being established using FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures; therefore, no Quality Control Plan (QCP) is required. The Government will rely on the contractor’s existing quality assurance systems as a substitute for Government inspection and testing beforetender for acceptance conform to the contract requirements.

1.6.3 Recognized Holidays: The contractor is not required to work on the holidays listed below.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0700

- 1700 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at JBSA Fort Sam Houston, Texas 4130 Stanley Road Building 1000.

1.6.6 Type of Contract: The Government anticipates the award of a Firm-Fixed Price (FFP)-type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes clause, should the U.S.

Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI O-2000.16, Volume 2, “DOD Antiterrorism Program Implementation: DOD FPCON System”. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue.

Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by U.S. Army South security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing the facility.

1.6.7.4 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the SECRET level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification” (The unit security monitor is responsible for initiating this form). The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.4.1 Drug Testing: N/A

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies: In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts: The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S.

Government authorities within 5 days of the end of their contractual duties.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: N/A

1.6.7.10 Lock Combinations: N/A

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following personnel are considered key personnel by the government: Project Manager, Control System Programmer and Senior AV Engineer. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between 0700-1700 Monday- Friday. Qualifications for all key personnel are listed below:

1.6.10.1 Special Qualifications or Certifications:

1.6.10.1.1 Project Manager – Project Management Professional(PMP) Certified; SECRET Clearance

1.6.10.1.2 Control System Programmer –Certified by Manufacturer of all control system equipment installed; SECRET Clearance

1.6.10.1.3 Senior AV Engineer – Certified Technology Specialist-Design Certified; SECRET Clearance

1.6.11.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239- 7001, and AR 25-2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor personnel will be required to obtain Government badges or identification in the performance of this service.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs (ODC): N/A

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 Information Assurance (IA): At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: N/A

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel.

For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training/Information Technology (IT): All Contractor employees and subcontractor employees, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training before issuance of network access and annually thereafter. All employees working IA/IT functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

1.6.19.4 Left blank intentionally.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/.

Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.

1.6.19.6 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.19.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6- 110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

1.6.20 Overseas Training Requirements: N/A

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: N/A

1.6.20.2 SERE Training: N/A

1.6.21 Foreign (OCONUS) Requirements: N/A

1.6.21.1 Theater and Country Clearance Requirements: N/A

1.6.21.2 Vetting: N/A

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation: N/A

1.6.21.4 Host Nation Installation Access with No DOD Facility: N/A

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: N/A

1.6.21.6 Medical Travel Requirement: N/A

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): N/A

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions: .

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting Officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. Local National. For the purpose of this clause or provision, a local national (LN) is defined as any person who is performing services under a contract and is a resident of any country within the

USSOUTHCOM AOR.

2.1.9. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.10. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.11. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.13. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.14. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.15. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.16. Third Country National. For the purpose of this clause or provision, a third country national (TCN) is defined as any person, regardless of citizenship, who travels into the USSOUTHCOM AOR from outside of the USSOUTHCOM AOR. This includes personnel who are citizens of the country where performance of the contract is being conducted, but reside outside of the USSOUTHCOM AOR. For this purpose, non- DOD contractor personnel are considered traveling under DOD sponsorship.

2.1.17. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.18. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index

NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

THIS SECTION INTENTIONALLY LEFT BLANK

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will not provide any services as part of this requirement.

3.2 Facilities: The Government will provide 3rd Floor North Wing as the workspace available for the contractor perform associated tasks. The contractor will also be given a designated area close to the rear of Building 1000 for a storage unit.

3.3 Utilities: All utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.4 Equipment: The Government will provide all the desktop monitors required at Rows A-F workstations (see Technical Exhibit A).

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: All contractor employees performing work in support of this contract shall have been granted a SECRET personnel security clearance from the Defense Industrial Security Clearance Office. See Attachment 5 - ARSOUTH Visitor Security Clearances Verification Instructions/

4.3. Materials. The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4. Equipment. The Contractor shall furnish all equipment to meet the requirements under this PWS.

Additionally, the contractor shall provide storage containers on site to house all the equipment being installed and removed from the work site. Coordination with Orion Partners and ARSOUTH Security for placement of the containers is required.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS: Contractor shall provide non-personal services to upgrade the audio visual briefing and display system in the Army South Combined Operations and Integration Center.

5.1. Basic Services. The Contractor shall furnish all labor, transportation, equipment, materials necessary to upgrade the audio visual briefing and display system. The Contractor shall be responsible for the development of a material list for COR review.

5.2. System Architecture and Control Software: Contractor shall design system architecture and control software that is capable of supporting dual classification VTC and presentation functions. If any room drawings or system schematics are provided by the Government, it is the Contractor’s responsibility to verify them for accuracy. The Government is not responsible for inefficient system designs due to Government-provided drawings or schematics. Room system design must specifically address multiple room operation elements in the following areas:

A. Control software B. Secret and Unclassified VTC capability C. Video signal distribution and control D. Digital video signal distribution and control E. Display signal distribution F. Audio signal distribution and echo cancellation reference generation G. Lighting and shade control with partitioning H. Each installed piece of equipment must be a model that is in current production as of the date of contract award. “Current production” meaning the devices are being manufactured as new equipment for the United States.

5.2.1 Lighting/Shade Control Software. The control software shall automatically select the optimal lighting scene for the function that the user has selected. In addition to preprogrammed lighting scenes the control system must provide for independent operation and control of the lighting and dimming system on the touch panel. A Lutron lighting and shade control system is currently installed. The government anticipates that the lighting controls will have to be moved from their current location due to the new layout and placement of the door.

5.2.2 White Noise. The contractor shall integrate a white noise system. The white noise system shall be integrated into the control system to turn on when a Secret event on the touchpanel is selected and turn off when the system is shut down. Independent volume control of white noise shall be placed on the hidden technician page.

5.2.3 VTC Connectivity. The contractor shall provide a Joint Interoperability Testing Command (JITC) Approved Products List (APL) multi Coder-Decoder (CODEC) solution for use on the NIPRNET and SIPRNET networks. The systems shall be configured to support two (2) independent CODECs per room (COIC, CGRR, Training Room). The VTC solution must meet all the current requirements for secure switching as stated in the DISA Video Teleconferencing Security Technical Information Guide (STIG) dated January 26, 2018, Ver 3, Release 12 and Voice Video Endpoint Ver 1 Release 7 dated January 26, 2018. The VTC switching system must also meet any future requirements listed in the DISA VTC STIG website located at https://iase.disa.mil/stigs/Pages/index.aspx.

5.2.4 AV Design Requirements. The AV solution must not allow for users to switch between multiple networks and accidently provide access to classified data on an unclassified network. The AV solution must be able to isolate classified and unclassified sources. This storage of information for different classification networks in a single memory location is considered a violation of security policy. The solution must incorporate NIAP Common Criteria PP3.0 Certification NIAP Common Criteria PP3.0 Certification https://www.niap-ccevs.org/) approved Keyboard/Video/Mouse (KVM) that allows for a manual push button switch for the user at the desktop and an automated mouse driven switching across each monitor. The KVM shall allow for dual monitor in either a DVI or HDMI format, Smart Card Reader port for CAC access and up to four separate computer inputs at each workstation. The Government requires a fiber relay of the video sources from the PCs to the processor using video over fiber Tx/Rx, however the video outputs from the sources themselves will be copper. The video switching solution including any transmit/receive units shall be 4K capable. See Technical Exhibit G – AV Design Requirements Concept.

5.2.4.1 AV Design Requirements-CATV. The Government requires the procurement and integration of four (4) Contemporary Research or equal cable tuners that shall be integrated into the AV system design and be controlled on the touch panel. All four tuners shall be able to be displayed simultaneously. Audio selection for the tuners shall be made available on the COIC touch panels.

5.3 The contractor shall provide and integrate two cameras into the switcher so that they are each a routable source. The video from each camera is required to have video streaming capability to allow any of the COIC cameras to be used as USB camera input into the Podium PCs (NIPR/SIPR) used in support of the COIC Operations. The intent of the streaming capability is to allow them to be used with Adobe Connect (Defense Connect Suite) software. The two cameras are required, one in the front of the room facing the audience and one in the rear facing the podium.

5.4 Remote Monitoring. The system design shall include components that will combine audio and video over a single multimode fiber that will transmit audio/video to the Video Operations Center (VOC) for room- and VTC- monitoring purposes. Contractor is required to perform integration of remote monitoring capabilities so the VOC can remotely control the COIC touch panels. The remote monitoring capability will be provided to three workstations within the VOC and one workstation in the Visual Information (VI) Lab.

5.5 Scalability. The Systems must have the ability to scale, so that as new AV technologies and capabilities emerge, the systems will allow for seamless integration of these new technologies. Contractor shall incorporate in its design a five (5) percent capacity growth in the audio video switcher and audio mixer. A software update port must be available to remotely update the operating system software and low level processor firmware. This port shall be accessible through the front of each equipment rack.

5.6 System Status and Signage. The users must be aware of the system status at all times. Visual indicators shall be installed in the COIC to provide the user with a point of reference for the status of the current System. LED digital signs are currently in use throughout the building. System indicators shall be installed outside the main entrance door and must be made operational on the touch panel interface for custom messages. Entrance door LED must display COIC name and classification at all times. The contractor shall remove the current BRG Precision six time zone clock and provide a software based time zone clock(s) that can be viewed on the Direct LED Video Wall. The time zone clock locations shall be scalable in size and movable to desired location on the video wall.

5.7 COIC Video Wall. The contractor shall take down, inventory, and relocate the existing video wall with all accessories, cabling, and interlocking chassis and false wall. This equipment will be stored in a contractor-provided container, which will be locked and secured by the Government. All equipment will be jointly inventoried between the Government and contractor prior to being placed in the container. The contractor shall replace the false wall sections that currently surround the video wall opening and not replace the entire wall.

5.7.1 COIC Video Wall. The Government requires a fine pitch DIRECT LED video wall display with an 8x4 in a 0.9 resolution (5120x1440) minimum screen size. The video wall shall be flush mounted with the false wall and be fully front-serviceable with redundant power supplies. The current wall is approximately 160” wide by 60” high however, the current video wall presents readability issues when looking at the video wall from sharp angles. The contractor shall propose a solution that will eliminate or greatly reduce sharp viewing angle degradation.

5.7.2 One all in one matrix router, video processor and control system shall be used to support all four (4) areas (COIC, EOC, CGRR and Training Room).

5.7.3 Secure Log-In and User Permissions: The configuration shall include role-based permissions allowing administrators to control of each user’s viewing, editing, and sharing rights. A secure log-in will ensure that users can only access the displays, content, and devices that their permissions allow.

5.7.4 The solution shall allow the users from the touch panel the ability to drag and drop content sources anywhere on the video wall and manipulate them in real-time. Scaling, zooming, cropping, and layering shall be made available for advanced users of the system.

5.7.5 The solution shall include Unlimited Custom Layouts that will allow end users and administers to capture and save unlimited arrangements of content sources or layouts for instant recall.

5.7.6 The solution shall provide real-time whiteboarding features like text labels and drawing to enhance presentations and collaboration.

5.7.7 The solution shall allow for borders and labeling of individual windows (sources). For Example Red border for SIPR sources, Green border for NIPR Sources.

5.7.8 The solution shall allow for control and automation of external devices such as audio systems, VTC, and cable boxes from the same interface used to control the video wall. The solution shall include REST API which allow for Developers to create custom interfaces.

5.7.9 The solution shall allow users to control multiple video walls and displays with a single controller, stretch content across multiple video walls, control each video wall separately, or create independent display regions within a single video wall. The solution shall provide the capability to drive multiple video walls simultaneously, including systems built with different display types (LCD, LED, projection, etc.) and aspect ratios. Different video walls can be controlled as a single display canvas or managed separately.

5.7.10 The solution shall support virtually any signal format digital or analog, physical or IP and accept content from any PCs, cameras, and cable boxes.

5.7.11 The solution shall allow an end user or administrator to duplicate a content source an unlimited number of times on the video wall without any loss of frame rate, allowing isolation and zoom into specific regions of content without losing sight of the big picture.

5.8 COIC Ancillary Displays. The contractor shall procure and install 60 inch thin bezel LED displays as shown in Technical Exhibit A.

5.9 COIC Video Push (Row’s A-F). The workstations local monitors and video push requirements vary by positions. All monitors with at least a single DVI-I input. All positions shall have the ability to route NIPR/NIPR, NIPR/SIPR or SIPR/SIPR to the local monitors independently, in any configuration. The KVM selection shall determine the active audio source, headset speakers and microphone. The audio sources are NIPR PC, SIPR PC and COIC Meeting. COIC Meeting could be a VTC session, DCS session, or an internal meeting requiring audio reinforcement. Multiple Multimode fibers (6 pairs) exist at every workstation to facilitate Audio, Video and KVM connectivity back to the AV Equipment Room.