B3_Amendment_01.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to add an additional position under the base year that w as erroneously omitted from the original solicitation.

The offer due date is not extended.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 29-Jan-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9126G18Q0013

X 9B. DATED (SEE ITEM 11)

12-Jan-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

29-Jan-2018

CODE

US ARMY ENGINEER DISTRICT, FORT WORTH

ATTN: CESWF-CT

819 TAYLOR ST, ROOM 2A17

FORT WORTH TX 76102-0300

W9126G 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9126G18Q0013

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

BID SCHEDULE

Waco Lake Gate House Operations Estimated Quantities

BID SHEET

SUPPLIES OR SERVICES AND PRICES/COST Provide all labor, equipment, materials, supplies, management, and supervision for Gate House Operations Contract to perform visitor assistance and use fee collection at campground gatehouses in accordance with attached Performance Work Specifications (PWS)

Period of Performance : 01 March 2018 through 28 February 2019

ITEM DESCRIPTION QTY U/M UNIT PRICE AMOUNT

0001AA Airport Gate House 2,672 HRS

0001AB Midway Gate House 2,672 HRS

0001AC Reynold Creek Gate House 1,456 HRS

0001AD Speegleville Gate House 1,984 HRS

0001AE Fee Collections 208 EA

0001AF Remittance Summaries 52 EA

0001AG (AM01)Airport Beach Gate House.

Service ends 30 Sept 2018

1,224 HRS

TOTAL BASE YEAR

OPTION YEAR 1

SUPPLIES OR SERVICES AND PRICES/COST Provide all labor, equipment, materials, supplies, management, and supervision for Gate House Operations Contract to perform visitor assistance and use fee collection at campground gatehouses in accordance with attached Performance Work Specifications (PWS)

Period of Performance : 01 March 2019 through 29 February 2020

ITEM DESCRIPTION QTY U/M UNIT PRICE AMOUNT

1001AA Airport Gate House 2,920 HRS

1001AB Midway Gate House 2,920 HRS

1001AC Reynold Creek Gate House 1,456 HRS

1001AD Speegleville Gate House 1,984 HRS

1001AE Fee Collections 270 EA

1001AF Remittance Summaries 52 EA

TOTAL OPTION YEAR 1

OPTION YEAR 2

SUPPLIES OR SERVICES AND PRICES/COST Provide all labor, equipment, materials, supplies, management, and supervision for Gate House Operations Contract to perform visitor assistance and use fee collection at campground gatehouses in accordance with attached Performance Work Specifications (PWS) Period of Performance : 01 March 2020 through 28 February 2021

ITEM DESCRIPTION QTY U/M UNIT PRICE AMOUNT

2001AA Airport Gate House 2,920 HRS

2001AB Midway Gate House 2,920 HRS

2001AC Reynold Creek Gate House 1,456 HRS

2001AD Speegleville Gate House 1,984 HRS

2001AE Fee Collections 270 EA

2001AF Remittance Summaries 52 EA

TOTAL OPTION YEAR 2

OPTION YEAR 3

SUPPLIES OR SERVICES AND PRICES/COST Provide all labor, equipment, materials, supplies, management, and supervision for Gate House Operations Contract to perform visitor assistance and use fee collection at campground gatehouses in accordance with attached Performance Work Specifications (PWS)

Period of Performance : 01 March 2021 through 28 February 2022

ITEM DESCRIPTION QTY U/M UNIT PRICE AMOUNT

3001AA Airport Gate House 2,920 HRS

3001AB Midway Gate House 2,920 HRS

3001AC Reynold Creek Gate House 1,456 HRS

3001AD Speegleville Gate House 1,984 HRS

3001AE Fee Collections 270 EA

3001AF Remittance Summaries 52 EA

TOTAL OPTION YEAR 3

OPTION YEAR 4

SUPPLIES OR SERVICES AND PRICES/COST Provide all labor, equipment, materials, supplies, management, and supervision for Gate House Operations Contract to perform visitor assistance and use fee collection at campground gatehouses in accordance with attached Performance Work Specifications (PWS)

Period of Performance : 01 March 2022 through 28 February 2023

ITEM DESCRIPTION QTY U/M UNIT PRICE AMOUNT

4001AA Airport Gate House 2,920 HRS

4001AB Midway Gate House 2,920 HRS

4001AC Reynold Creek Gate House 1,456 HRS

4001AD Speegleville Gate House 1,984 HRS

4001AE Fee Collections 270 EA

4001AF Remittance Summaries 52 EA

TOTAL OPTION YEAR 4

TOTAL BASE YEAR

TOTAL OPTION YEAR 1

TOTAL OPTION YEAR 2

TOTAL OPTION YEAR 3

TOTAL OPTION YEAR 4

TOTAL CONTRACT PRICE

PWS

WACO LAKE

PERFORMANCE WORK STATEMENT

GATE HOUSE OPERATIONS SERVICES

1. GENERAL: This is a non-personal services contract to provide Gate House Operation Services at Waco Lake.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Gate House Operation Services at four camping parks (AM01) and one day use park (AM01) and pick up fees from 2 Day Use Park pay stations (nine pay stations total) for remittance on Waco Lake for the duration of the contract period as defined in this Performance Work Statement (PWS), except for those items specified as Government-furnished property and services in this solicitation. The Contractor shall perform to the standards in this contract. Work to be accomplished under this contract shall be in accordance with the following:

1) Waco Lake Gate House Operations Service Performance Work Statement

2) Lake Waco Gate Attendant Handbooks.

The successful Contractor and contractor’s employees must pass a criminal background check. The Contractor will provide one employee for each gate house in each campground for an 8 hour shift.

Contractor will also collect and process fees and documents from each campground gate attendant at least one time per week. Site visits are highly recommended prior to bidding.

1.1.1 Definitions:

(a) Contractor: The person awarded the contract.

(b) Contracting Officer (KO): The person with the authority to enter into, administer, and/or terminate contracts and make related determination and findings on behalf of the Government. This person will be identified on the SF 1449 (Solicitation/Contract/Order for Commercial Items).

(c) Lake Manager: The manager of the local lake. The Lake Manager may appoint an authorized representative to act on their behalf.

(d) Remittance Summary - The Remittance Summary is a summary of monies collected at each park and also includes information about documents collected.

1.1.2 Basic Requirements: The following requirements for submitting a bid and receiving an award are now mandatory for conducting business with the DOD Government.

(a) All offerors are required to obtain a Data Universal Numbering System (DUNS) number by calling 1-800-333-0505 or by visiting www.dnb.com.

(b) All prospective Contractors must be registered in System for Award Management (SAM) database prior to any award resulting from this solicitation. If at time of award, Contractor is not registered, award will be made to the next successful “registered” offer.

Registration may be accomplished via the internet at www.sam.gov.

(c) All payments shall be made by Electronic Funds Transfer (EFT) or “direct deposit”.

(d) E-Verify Verification of Eligibility. The Contractor must use the U.S. Department of Homeland Security E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Lake Manager no later than 3 business days after the initial contract award. When contacts are with individuals, the individual will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This form will be provided to the Contracting Officer and shall become part of the official contract file.

1.2 SCOPE: Contractor shall provide all labor, equipment, and materials required to perform specified services at Waco Lake as specified in section 1.11 WORK TO BE PERFORMED. Contractor's work and responsibility shall include, but not be limited to, all job planning, programming, scheduling, administration, inspection, and management necessary to accomplish the required specified services. Contractor shall ensure all work is accomplished in accordance with the contract, all applicable laws, municipal codes, regulations and/or written directives issued by the Contracting Officer

1.3 PERIOD OF PERFORMANCE: The term of the contract is for a twelve-month base period and four twelve-month option periods. The required services are defined in this document.

1.4 GENERAL INFORMATION:

1.4.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) is the method the Contractor uses to ensure all work complies with the requirements of the contract. The QCP is to be delivered within 30 calendar days after contract award or with the Contractor’s proposal if it is an evaluation factor. 2 copies of a comprehensive written QCP shall be submitted for approval by the Contracting Officer (KO). Any proposed changes to an approved QCP, shall be submitted, in writing, to the KO for review and approval.

1.4.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.2.1 Inspection and Contract Performance: The service performed by the Contractor and the Contractor’s employees under the provisions of this contract shall be subject to inspections by the Contracting Officer, Lake Manager, or the designated Quality Assurance (QA) representative to ensure strict compliance with the terms of the contract.

(a) Notification of Deficiencies: The Contractor shall be notified in writing of any serious or recurring deficiency in service observed by the Contracting Officer or Lake Manager.

(b) Documentation of Deficiencies: Written notifications and memoranda for the record shall be prepared for the Contracting Officer. The original will be part of the contract file at the U.S. Army Corps of Engineers, Fort Worth District Office and a copy will be issued to the Contractor.

(c) Correction of Contract Deficiencies: Upon receipt of notification of deficiency in service, Contractors will immediately correct deficiencies and /or take steps to prevent recurrence of the deficiency.

(d) Deficiencies of Service: This contract may be terminated by the Contracting Officer.

(e) Evaluation of Performance: All Contractors will have their performance evaluated no less than mid-term and at the conclusion of their contract. Audits are performed per EC 1130-2-550 on a quarterly basis and recorded on ENG Form 6065, which will be placed into the contract file.

1.4.3 Government Holidays: The Contractor will work holidays when the park is open.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.4.4 Hours of Operation: Gate houses are to be manned for 10:00 am to 6:00 pm Sunday through Saturday.

Fees will be collected from each gate house once a week during the hours that the gate attendants are manning the gate house.

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Midway Park, Speegleville Park, Reynolds Creek Park, Airport Park, Twin Bridges Day Use Park and Airport Beach Day Use Park.

1.4.5.1 Airport Park: Facilities include 8 screen shelters, 72 campsites, most with water and electric hook-ups, a group pavilion, 3 restrooms with hot showers, a boat ramp and a dump station. This facility is open year-round. Contractor will Start Work is 1 April, 2018. Contractor will not start Fee Collections until 1 October, 2018

1.4.5.2 Speegleville Park: Facilities include 2 screen shelters, 30 campsites with water and electric hook-ups, a restroom with hot showers, a boat ramp and a dump station. This facility is open 1 March - 31 October. Contractor will Start Work 1 March, 2018.

Contractor will not start Fee Collections until 1 October, 2018

1.4.5.3 Reynolds Creek Park: This park has a campground, an equestrian campground, and a day use area. The campground includes 40 campsites, most with water and electric hook-ups, a dump station, and 3 restrooms with hot showers. The equestrian area includes 10 campsites with water and electricity, a small pavilion, and horse corrals. The day use area includes 2 boat ramps, a playground, an amphitheater, and a multi-use trail area. The general campground is open from 1 April - 30 September. Contractor will Start Work is 1 April, 2018. Contractor will not start Fee Collections until 1 October, 2018

1.4.5.4 Midway Park: Facilities include 38 campsites, most with water and electric hook-ups, a restroom with hot showers, a playground, a boat ramp and a dump station. This facility is open year-round. Contractor will Start Work is 1 April, 2018. Contractor will not start Fee Collections until 1 October, 2018

1.4.5.5 Twin Bridges Day Use: Fees will be collected and remitted from 5 pay stations located in the Day Use area. No Gate attendant services will be required. The Day Use area will be open year round. Contractor will start Fee Collections from pay stations 1 March, 2018.

1.4.5.5 Airport Beach Day Use: Fees will be collected and remitted from 4 pay stations located in the Day Use area. No Gate attendant services will be required. The Day Use area will be open year round. (AM01)Contractor will provide one gate attendant for gate house operations starting 1 March 2018 and end this service 30 September 2018. (AM01) Contractor will start Fee Collections from pay stations 1 October, 2018.

1.4.5.5 Waco Lake Office: Located at 3801 Zoo Park Road in Waco, Texas. Directions to the parks and other areas can be obtained at the Offices where maps and other information are available

1.4.6 Type of Contract: The Government will award a Firm Fixed Price contract.

1.4.7 Security Requirements:

1.4.7.1 Physical Security: The Contractor and Contractor’s employees shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor and team member. The Contractor shall prohibit the opening of locked areas by persons other than the Contractor and team member.

1.4.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7.4 Access and General Protection/Security Policy and Procedures: All Contractor and all Contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.7.5 For Contractors Who Do Not Require CAC, But Require Access to a DoD Facility or Installation: Contractor and all associated Contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The Contractor and all Contractor’s employees shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program.

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Lake Manager NLT 5 calendar days after the completion of the training.

1.4.7.7 AT Level 1 Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.4.7.8 OPSEC Training: All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.4.8 Special Qualifications: Not Applicable.

1.4.9 Pre-work Conference: The Contractor and contractor’s employees will be required to attend a pre-work conference at no additional cost to the Government to review the policies outlined in the PWS and in the Waco Lake Gate Attendant Handbook. This conference will be conducted by the Lake Manager or their representative, at each local lake office or other agreed upon location.

1.4.9.1 Training. The Contractor will be provided I-Watch and CorpsWatch Training, Southwestern Division Authorized Collectors Training and on the National Recreation Reservation Service (NRRS), the Outdoor Recreation Management Suite (ORMS) Field Manager Program, an automated cash register, and/or collection from an automated pay station. The training will be conducted at the pre-work conference and will be documented as complete in the contract files.

1.4.10 Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications:

monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract or signed task order.

1.4.11 Contractor Key Personnel: Not Applicable.

1.4.12 Identification of Contractor Employees: Contractor identification badges or tags will be worn by the Contractor during on-duty hours at all locations

1.4.13 Contractor Travel: Not Applicable.

1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.15 Organizational Conflict of Interest: Not Applicable.

1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES:

1.5.1 Facilities: The Government will provide a gate house in the park in which the Gate attendant will work from.

1.5.2 Equipment: The Government will provide a non-networked computer for non-sensitive data entry, computer monitors, printers, telephone and radio communication equipment.

1.5.3 Materials: The Government will provide forms, maps, brochures, handouts, computer paper, staplers, staples and china markers.

1.5.4 Uniform: The government will provide official USACE gate attendant vests and hats.

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 General: Any additional supplies, equipment, facilities and services the Contractor desires to perform work under this contract that are not listed under Section 1.5, Government-Furnished Items and Responsibilities, of this PWS shall be furnished by the Contractor.

1.6.2 Equipment: The Contractor shall utilize equipment that equals or exceeds the quantity and quality set forth in this contract and evaluated by the Government for award of the contract. If the Contractor demonstrates that the requirements of this contract can be met with less equipment after beginning the contract, the amount and /or type of equipment may be modified upon written approval of the Contracting Officer. If the Contractor is unable to accomplish work in accordance with the requirements of this contract within the times specified, the Contractor shall immediately obtain additional equipment necessary to fulfill the requirements of this contract.

1.6.3 Vehicles: Not Applicable.

1.6.4 Materials: The Contractor shall furnish all materials, excluding those furnished by Government as specified above in Section 1.5, needed to operate the gatehouse. This list includes, but is not limited to highlighters, color markers, counterfeit bill markers, notepads, pens, pencils, tape, trash bags, cleaning supplies, restroom supplies and any other items that may be necessary to operate the gatehouse.

1.6.4.1 Sustainability

The contractor must meet the recycled content requirements set forth by the EPA for specified products. The following web site contains a list of EPA designated products:

http://www.ssc.nasa.gov/environmental/pdf/AffirPro.pdf. Contractor will ensure compliance of the EPA guidelines under the categories of: non-paper office products, paper and paper products.

The contractor must meet the Bio Preferred Program requirements set forth by USDA.

The following is a link to USDA-designated product categories:

https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml.

Contractor will ensure compliance under the categories of: Janitorial, Grounds keeping, and Personal Care.

The contractor shall ensure all deliverables be printed double sided on paper that contains post-consumer fiber (recycled content).

1.6.5 Personnel:

1.6.5.1 Minimum Manpower Requirements: The Contractor shall provide an adequate number of fully qualified personnel to perform the specified services properly and efficiently within the time limits specified.

1.6.5.2 Authorized Personnel: If the Contractor appoints employees to fulfill this contract, Contractor must notify the Lake Manager in writing of his/her employees prior to beginning work. No persons may accompany Contractor or Contractor's employees during cashier collection unless prior approval is granted by the Lake Manager.

1.6.5.3 Employee Conduct: The Contractor shall be responsible for seeing that their employees strictly comply with all Federal, State, and Municipal laws. Any illegal or criminal activity may result in the removal of Contractor employee/employees and/or termination of the contract.

1.6.5.4 Removal of Contractor’s Employees: The Contracting Officer or the Lake Manager may require the Contractor to immediately remove from the work site any employee of the Contractor, who, in the opinion of the Lake Manager, is incompetent, who endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform his/her work. Notification to the Contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or telephonic, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the Contractor's obligation to perform all work required under this contract, and immediate replacement will be made as required.

This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

1.6.5.5 Supervision - The Contractor shall give his or her personal supervision to this contract or Contractor shall appoint in writing, subject to the approval of the Lake Manager, a minimum of one (1) foreman/superintendent for the lake. The foreman/superintendent shall not be required to be on site when the gate attendant services and the cashier collection services are being performed; however, the foreman/superintendent must be readily available by telephone or other means approved by the Lake Manager. The foreman/superintendent shall have full authority and power to act for the Contractor on items pertaining to overall work performance, management, coordination, and supervision.

This individual may also serve as the Quality Control Inspector; provided that his/her job performance in each category is maintained at an acceptable level to the Lake Manager.

For the purposes of this contract this shall be an administrative position whose responsibility is to ensure compliance with the contract specifications.

1.6.5.6 Foreman/Superintendent: - If the Contractor designates a foreman/superintendent, the foreman/superintendent and/or quality control personnel will be required to have a copy of the contract in their possession at all times for referral concerning questions of Contractor responsibility.

1.6.5.7 Sub-Contract - The Contractor may not subcontract out responsibilities to a company or individual, however the Contractor may appoint an alternate in the event excessive absence are necessary. Alternates will require the approval of the KO.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. These include latest Title 36 CFR Part 327, EC 1130-2-550, the USACE Recreation Use Fee SOP, Waco Lake Office Gate Attendant Handbook and United States Army Corps of Engineers EM 385-1-1, Safety and Health Requirements Manual.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary:

Performance Requirements Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service Required)

Standard Performance

Threshold

Method of

Surveillance

Task #1 Gate Attendant The contractor shall collect user fees, PWS

1.11 Task 1

The Contractor-completed financial statements and deposit statements for user fees

One Written Warning

Unscheduled inspections

Task #2 Gate Attendant The Contractor shall monitor reservation data reports and maintain status reports to ensure campsite status is current.

PWS 1.11 Task 2

Contractor-completed status reports monitoring dates of arrivals, departures, no-shows, and cancellations

Two Written Warnings

Unscheduled inspections

Task #3 Gate Attendant The Contractor shall maintain a record of current status for each campsite occupied.

PWS 1.11 Task 3

Contractor-completed status reports monitoring dates of arrivals, departures, no-shows, and cancellations

Two Written Warnings

Unscheduled inspections

Task #4 Gate Attendant Image, Personal Appearance and Dress PWS 1.11 Task 4

Contractor - shall maintain a fully-clothed and neat, well-groomed appearance.

Two Written Warnings

Unscheduled inspections

Task #5 Gate Attendant Shall perform Visitor Assistance duties as described in PWS 1.11 Task 5

Contractor – shall perform visitor assistance duties

Two Written Warnings

Unscheduled inspections

Task #6 Gate Attendant The Contractor shall maintain written record of park facilities complaints.

PWS 1.11 Task 6

Contractor-completed log of park facilities complaints by date

Two written warnings

Unscheduled inspections

Task #7 Gate Attendant The Contractor shall maintain the gate house as described in PWS 1.11 Task 7

Contractor-shall clean interior and surrounding grounds of gatehouse –

No smoking in gatehouse

Two written warnings

Unscheduled inspections

Task #8 Fee Collections The Contractor shall complete Daily Activity Report PWS 1.11 Task 8

Contractor-shall complete Daily Activity Report and submit to Rec Fee Cashier at Lake Office

Zero (0) deviation from standard

100%

Task #9 Fee Collections Maintain a tabulation of fee collections and remittance summaries PWS 1.11 Task 9

Contractor-shall maintain tabulation of fees collections and remittance summaries

Zero (0) deviation from standard

100%

Task #10 Fee Collections Shall perform Fee Collection duties as described in PWS 1.11 Task 10

Contractor-shall perform Fee Collection duties.

Zero (0) deviation from standard

100%

Task #11 Fee Collections Remittance Summaries PWS 1.11 Task 11

Contractor-shall prepare Remittance Summaries and submit to the Rec Fee Cashier at Lake Office.

Zero (0) deviation from standard

100%

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule:.

Deliverable Frequency # of Copies Medium/Format Submit To

Personnel Work Schedule

Prior to start of work or upon a change of personnel.

1 original Hard Copy Lake Office

Deliverable Frequency # of Copies Medium/Format Submit To

Daily Report Within one day of completing shift

1 original Hard Copy Lake Office

Financial Statements Within one day of completing shifts

Original and two (2) copies

Hard Copy Lake Office

Deposit Statements Within one day of completing shift

Original and two (2) copies

Hard Copy Lake Office

1.10 SAFETY:

1.10.1 Safety Manual Requirements: The Contractor and Contractor’s employees shall comply with all pertinent sections of the U.S. Army Corps of Engineers' Safety and Health Requirements Manual, EM 385-1-1, current at the time of award, and any subsequent revisions. This manual can be found on-line at: www.usace.army.mil/usace-docs/eng-manuals/em385-1-1/toc.htm.

1.11 WORK TO BE PERFORMED:

TASK 1. Use Fees: The Contractor and Contractor’s employees will follow fee collection, credit voucher, refund, campsite reservation and remittance procedures established by the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, Chapter 9- Recreation Use Fees (EC 1130-2-550, Chapter 9) and the Corps Recreation Use Fee Program SOP.

These regulations can be accessed on the web at http://corpslakes.usace.army.mil.

(a) Use Fee Collection: The Contractor is required to collect Use Fees daily, to ensure visitors have paid applicable use fees, utilizing the U.S. Army Corps of Engineers Use Permit (ENG Form 4457), National Recreation Reservation Service (NRRS), Outdoor Recreation Management Suite (ORMS) Field Manager Program, an automated cash register, and/or collection from a pay station. The Contractor is required to collect use fees for specialized recreation sites, facilities and services provided by the Corps of Engineers.

This may include, but is not limited to, camping, group facility use, day use, special facility use, and multiple site rental use. The Contractor is required to accept cash, personal check, traveler’s checks, money orders or credit card payments as methods of use fee payment.

(b) Audits and Fee Security: The Contractor will be responsible for Use Fee Permits (ENG Form 4457), cash register receipts and journal, computer generated receipts, signed credit card receipts, and all collected forms of use fee payments until turned over to an authorized fee collector/cashier. The Contractor may be audited at any time, with or without prior notice, and is required to place all forms of collected use fee payments/monies in the gatehouse cash drawer or fee safe provided immediately upon receipt. The cash drawer or fee safe will remain closed immediately after every transaction and the automatic lock shall not be defeated at any time.

(c) Cash on Hand: The Contractor is required to have personal cash on hand at all times (minimum of $50.00) to make change in each gate house. A signed statement with the amount of personal funds in use will be placed in the cash drawer and updated immediately anytime this amount changes.

(d) Remittance Procedures and Inspection of Use Fees: Use fees will be remitted to the lake office once a week.

TASK 2. Campsite Reservations: The Contractor will comply with the Fort Worth District Camping and Reservation Policy Manual and the Lake Gate Attendant Handbook, both of which are available at the lake office. The Contractor will adhere to guidelines and procedures established under the National Recreation Reservation System (NRRS), using Outdoor Recreation Management Suite (ORMS) Field Manager program in the campground. The Contractor may also be required to take advance campsite reservations, which would consist of receiving and booking reservations requests, collecting and processing camping fees, and handling cancellation and refund requests. The Contractor will be required to perform some or all the following duties daily:

(a) Pick up reservation data reports, i.e. bookings, arrival reports, cancellation reports, etc., from the local lake office or accept the reports delivered in person, and /or transmitted by telephone, electronic mail received through a computer, facsimile machine, etc.

(b) Maintain and update necessary status reports utilizing charts, status boards, note pads, card systems, computer/cash register systems, ORMS, Field Manager, NRRS, etc., to ensure that campsite status is kept current at all times.

(c) Keep records and monitor date of arrivals, departures, no-shows, cancellations, etc.

(d) Fill out refund and credit voucher forms according to policy.

(e) The Contractor will also maintain records as necessary for the administration of the campsite reservation program as directed by the Lake Manager. The Contractor will accept the campsite reservation permit/confirmation letter as both proof and payment of the reservation.

TASK 3. Camping Status: The Contractor will record the campsite occupied and maintain record of the current status for each campsite occupied. The Contractor will keep written records of each camper’s length of stay to ensure compliance with the Fort Worth District camping policy. The Contractor will register park users and issue appropriate passes. The Contractor will keep a written record of campers who are turned away due to lack of campsites or campsites with desired hook-ups. The Contractor shall also participate as required in all Recreation Use Surveys that may be conducted.

TASK 4. Image, Personal Appearance and Dress: The Gate Attendant shall, at all times when on duty and when dealing with the public, be required to maintain a fully-clothed and neat, well-groomed appearance. Contractor-furnished shirts, hats and/or vests identifying the Contractor as the attendant are encouraged and may be required as noted in the lake appendices. In no way shall these clothing items create an appearance that the Contractor or their employee is an employee of the Government. Contractor furnished identification badges or tags will be worn by the Gate Attendant during on-duty hours at all locations. Cut-offs are not allowed, and shorts must be knee-length or longer. Shoes shall be worn at all times; flip flops or similar footwear will not be permitted.

TASK 6. Visitor Assistance: The gatehouse will be occupied by the Gate Attendant from 10am – 6pm during which time they will assist the park visitors by providing information concerning the visitor’s stay. This may include providing free copies of informational pamphlets, rules and regulations and/or maps. The Gate Attendant will conduct themselves in a professional and courteous manner at all times. The Gate Attendant will advise campers and park visitors: (1) to utilize only developed facilities or designated overflow areas and, (2) to operate and park all vehicles and campers only on paved surfaces or designated parking areas. The Gate Attendant will advise campers of quiet hours (10:00 P.M. until 6:00 A.M.) as they enter the park.

TASK 6. Complaints: The Gate Attendant will keep a written record of all complaints and criticisms of park facilities. These records will be given to the Lake Manager at regular intervals or upon request.

TASK 7. Gatehouse Maintenance:

(a) Smoking: Smoking is not allowed in or within 30 feet of the gatehouse

(b) The gatehouse will be thoroughly cleaned regularly to the Lake Manager or designated representative’s satisfaction to include the following:

(1) Toilet facilities

(2) Carpet - vacuumed

(3) Floors - swept and mopped

(4) Windows - washed

(5) Entire interior building surfaces - dusted and cleaned if necessary

(6) All trash cans – emptied. Solid waste and refuse shall be deposited in a nearby trash receptacle (dumpster) furnished by the Government.

TASK 8. Daily Activity Reports: The Contractor or employee who will collect user fees from the gate attendants will complete Daily Activity Reports provided in Section J, listed as "Daily Activity Reports." Reports will be turned in to the Recreation Fee Cashier when fees and remittance summaries are submitted. Reports will be used to conduct quality assurance inspections and compared to the itemized calendar submitted with payment invoice to assure proper payment.

TASK 9. Tabulation of Cashier Collection: A tabulation of the fee collections and remittance summaries.

TASK 10. Fee Collection

a. Contractor may be responsible for delivering User Fee Permit Books, Golden Age Passports, and other documented controlled supplies.

b. Contractor will have all gate attendants sign for User Fee Permit books, Golden Age Passports, Annual Passes, and other documented controlled supplies. This signed document shall be returned during the remittance of monies at the Lake Office.

c. Contractor will collect monies, user fee receipts, computer generated reports, computer generated bill of summary (s), cash register tapes, and other documents from gate attendants and Lake Personnel in accordance with procedures established by the KO.

d. NOTE: For bidding purposes: One collection per park per week.

TASK 11. Remittance Summaries: Contractor will prepare remittance summaries and submit them along with associated documents in accordance with procedures established by the KO. Associated documents include, but are not limited to, money orders/cashier checks, user fee receipts, computer permits, cash register tapes, credit card receipts, reports, credit vouchers, annual passes, golden age eligibility forms, and fee collection records. Only one (1) remittance summary will be prepared for the parks or Lake Office regardless of how many remittance registers or bill of summary(s) are collected.

a. Money Orders / Cashier’s Checks

a. Parks - Contractor will obtain money order or certified checks for user fee permit monies from each bill for collection at each park. All checks, money orders, and certified checks should be made payable to National Recreation Reservation System.

b. Lake Office - All checks, money orders, and certified checks should be made out to

F & A Officer.

c. Certified checks will be submitted with each remittance summary or Contractor will deposit all user fee permit monies into a financial institution approved by the KO and obtain a deposit slip to be submitted with each remittance summary.

d. The cost of the money order or certified check will be absorbed by the contractor and should be considered when bidding for this contract.

1.12 GENERAL LIABILITY AND OTHER INSURANCE: The Contractor is responsible for obtaining and paying for any insurance desired, including but not limited to, medical, general liability, and comprehensive property. The Contractor may be responsible for damage to private or Government property if in the opinion of the Contracting Officer or his designated representative the damage is a result of Contractor negligence.

1.13 DAMAGE RESPONSIBLITY: The Contractor shall be responsible for restoring any Government facilities, structures, or trees damaged as a result of his/her operation. The Contractor shall also be responsible for any damage to private property, and will notify the Lake Manager immediately of damage to Government property and/or private property, and injury to any person resulting from his/her operation. The Contractor will notify the Lake Manager immediately of damage to Government facilities due to vandalism or other causes on the day such damage is first noticed.

1.14 LIABILITY: During the period of this contract, the Contractor shall be responsible for all injuries or damages of any nature caused or contributed to by the Contractor, his/her agents, and/or employees while engaged in work under this contract.

1.15 PERMITS/COMPLIANCE: The Contractor shall, without additional expense to the Government, be responsible for complying with and obtaining any necessary licenses and/or permits. The Contractor will comply with all Federal, State, County, and Municipal laws, codes and regulations in connection with the performance of the work.

1.16 COMMUNICATIONS EQUIPMENT: A telephone shall be provided at each gatehouse for official business use. Any charges determined to be personal or long distance other than official business are not allowed and shall be the responsibility of the Contractor. The gatehouse telephone shall be answered by the attendant on duty. Additional phone lines and/or any change, alteration or tampering with phone or data lines in the gatehouse is prohibited. The Contractor also may be required to operate and use radio equipment for communication with the Park Rangers and lake office. The Government will furnish radio equipment when required, and the Contractor and Contractor’s employees will be trained on its use.

1.17 PAYMENT FOR SERVICES:

1.17.1 ELECTRONIC FUNDS TRANSFER (EFT) – The Debt Collection Act of 1996 requires the use of EFT for all Federal payments. A Direct Deposit Authorization form (UFC-DISB-4) must be filled out by the Contractor and submitted to our centralized disbursing office. Further instructions will be included with the necessary form.

1.17.2 PAYMENT INVOICES - Payment invoices for services rendered will be given to the Contractor at the Pre-work Conference. Instructions on how to fill them out will also be given at this time. Invoices should be submitted at the beginning of every month for work performed in the previous month.

The contractor will provide a draft invoice to the Waco Lake Office. After these invoices are approved by the Lake QA, the contractor will mail a one consolidated invoice to below address. The Waco Lake Office QA will provide the invoices to the Lake Billing Office for processing.

Invoices should be mailed to the following address:

U.S. Army Corps of Engineers Finance Center CEFC-AO-P 5722 Integrity Drive Millington, TN 38054-5005

Contractors should be aware that payment could take as long as 45 days from the time of mailing the invoice to the Finance Center.

1.18 TERMINATION: Failure of the Contractor to provide items in full and to provide complete services listed in the contract specifications and applicable specific park sheets may be grounds for termination.

Breach of contract and/or voluntary termination of contract without sufficient cause…