QUESTIONS 29 OCT 2021.docx

1. Are all linens (including the requirement for stocking up to 50% availability at all times) government-owned and provided? Yes we only clean gov't furnished linen.

2. Will the contractor be required to be onsite at a government-furnished location or will all duties be handled from the contractor's location? Not sure what you are asking ,currently the manager and employees are onsite because the items are cleaned offsite.

3. Is this a new or existing requirement? If existing can you provide the contract number and incumbent details. This is an existing requirement.

4. Will there be personal laundry needs not funded by this project, which would require the contractor to accept payment directly from authorized personnel requiring laundry services? No

5. Will the government be responsible for replacing any worn/torn items that are not repairable? The contractor is responsible for any damaged or lost items.

6. Is there an expectation for a turn-around time-period for the laundry drop-off? 72 hrs excluding weekends and Federal Holidays.

7. When is an award decision anticipated? We would like to have a new contract in place NLT 1 Jan 2022.

1 what is the numerical amount of items that are expected to be dry cleaned? Dry cleaned is based on the number of funerals per year we have been averaging around 1,600 pieces per year.

2 what is the turnaround time on the items? Turn-around time for all items is 72 hrs excluding weekends and Federal Holidays.

3 is that business days or actual days? No sure what you’re asking but the normal business hours are Mon-Fri for Ft Stewart and Mon-Wed-Fri for HAAF as their customer base is much less than FS.

4 are linens for the whole facility expected to be cleaned and if the equipment to cover linens isn’t available would that keep us from being awarded the contract? Any linen turned in are expected to be cleaned and returned within the 72hr timeframe, if the equipment to clean the items is not working how can/do you expect to clean the items and return them within the required timeframe. We cannot wait for repairs when we are constantly sending linen to be cleaned.

5 is every day pick and drop off expected? Drop off at FS is 5 days a week excluding weekends and Federal Holidays, Drop off at HAAF is Mon-Wed-Fri only excluding weekends and Federal Holidays

1) The Contractor shall pick-up soiled items/equipment from FORT STEWART/HUNTER ARMY AIRFIELD daily by 1300 and laundered items shall be returned to the location it was received from by 1530

The driver that delivers the items to HAAF will have those soiled items returned to FS NLT 1530, the items turned in to be cleaned from HAAF should be turned in NLT 1300 in order to have them tagged and ready to be sent to FS. HAAF is only operation on M-W-F. FS is operational 5 days a week. HAAF is roughly a hour from FS depending on traffic.

2) What are the days/hours the DX linen exchange is to be manned by our personnel? DX is kept at FS 5 days a week and is manned by the contractor.

3) For all items not picked up at the DX linen exchange, what other pickup and drop points are there at the base to collect all of the items, and how many days turn-around time is there between pickup of dirty items, and return of clean items.

FS is the primary drop off/pick up point for all of the laundry, the items at HAAF are sent to FS to be sent out to be cleaned. FS is the main laundry facility, HAAF is a hub of FS. FS has ample space to store DX linen.