W9124M-20-R-0037 - Questions and Answers 8 SEP 2020.pdf

Questions: Government Responses:

I have a couple questions regarding the solicitation invitation for online orientation. Can you confirm fthe following:

Due date is 9/15 @ 1200AM EST

Do you require a digital or wet ink copy and if so how many copies of each volume (price and technical)?

Is there a question and answer deadline regarding items we may not understand on the

RFP?

Solicitation closing time has been updated to reflect 11:59 PM vs 12:00 AM.

Electronic version is preferred but if file is to large a link has been added to instructions found in 52.212‐1. Only one copy is required. The amendment has been posted with Q&A due dates.

There are some references to completing portions of the RFP on line at SAM. Can you clarify which parts need to be done via your SAM site and what portions will need to be a document/response created by Comevo?

In provision 52.212‐3 of the solicitation, you will need to complete paragraph (b) if you have already completed the reps and certs information in SAM. If not, then you will need to complete paragraphs (c) thru (v).

On Standard for 1449. It says see schedule on part of it, please specify what schedule are you referring to, is it the PWS or something else?

The schedule is the delivery schedule on the SF 1449. This effort is a base 12‐month period of performance (PoP) and 2 option 12‐month periods.

How should the bidder handle the requirement for a separate volume for Pricing and

Technical – given the requirement for email submittal?

a. Is a separate email for Price and Technical required? Separate file?

b. Does the SF 1449 suffice for the Price volume? Or is the excel spreadsheet required?

The volumes are separate documents/files. If the files are too large, preventing email submission, separate emails can be sent and must be labeled as 1 of x, 2 of x, etc., with the x being replaced with the total number of emails sent. If an individual file is too large, documents can be submitted together using the DoD SAFE site at https://safe.apps.mil.

For product costs and services will standard catalog unit prices be sufficient for all cost elements of each CLIN, …. In lieu of labor categories, rates, indirect rates, and profit margins?

A published catalog price can be used if the vendor has a pulished, commercial catalog that is submitted with the pricing. Additionally, a detailed description of that that catalog product includes must be provided.

Under 1.2 Objectives – What are the different organizations that are on the installation that are presenting. Can you name these?

Examples of FSGA/HAAF organizations may include the 3ID and Garrison commanders, human resources, housing, MWR, etc.

Under 1.4.6. Contractor shall record each session ensuring that the recordings are accurate and without errors. How long is each session, how many are there, and what dates will the sessions be?

Approximedly 14 videos 1‐3 minutes long.

Do you want us to film a host introducing and closing each section, in addition to the session recordings? If you do want an opening and closing, Do you want us to write the scripts for videos and the supporting slides?

Film leadership introduction/welcome. All scripts will be written by each directorate.

Will Ft. Stewart be providing any videos for us to insert into the orientation? If so how many? Are we also interesting any sponsors videos? If so how many.

Approximedly 14 videos 1‐3 minutes long. All videos will be recorded by the vendor, on site, with the intent to have the same quality. Sponsors are not desired at this time.

About the (1)Section 889(a)(1)(A) of the John S. McCain National Defense Authorization

Act. If training software and testing is in the cloud, do you know if that is considered

"prohibited" or requiring answers for covered equipment listed on pages 7‐8 of the RFP.

Cloud computing is covered under DFARS PART 239 and AFARS subpart 5139‐76 and

Appendix HH. Provisions/Clauses will be added to the solicitation: DFARS 252.239‐

7009 and ‐7010.

The response has to be input over the internet. I am an outside contractor. If they want me to register for SAM and submit their response do I need to have an email address with that company?

Responses are submitted via email and must be submitted by the offeror.

Solicitation Document [Ref: 1.4.6]: The task for delivering high quality HD videos is assumed to be part of recording and editing the briefing/s for newcomers at Fort

Stewart and Hunter Army Airfield. Is this correct?

Correct.

Solicitation Document [Ref: 1.2]: To the mention of: “Military newcomers will have a virtual briefing from different organizations on the installation”. Will this mean that there be multiple briefing videos designated to specific newcomers arriving on the installation for different types of training? If this be correct, how many such briefings will be required to be developed?

Correct. Some videos will be used for multiple newcomers while others will be specific to a subset. The actual briefing will be provided by the organization being videoed. Briefing content is not developed by the contractor.

Solicitation Document [Ref: 1.2]: Will there be sets of different questions to be asked from the newcomers depending on what type of briefing is relevant to them? (related to above question 2.)

Yes. These questions will be provided by the organization providing the briefing.

Solicitation Document [Ref: 1.4.10]: Will it be correct to assume that Beta test means the phase when the website will be handed over to website test experts from Fort

Stewart and Hunter Army Airfield, who will then confirm whether the website developed conforms to the performance work statement?

Correct.

Solicitation Document [Ref: 1.4.10]: Please provide the requirements of the Soft‐launch phase? (In terms of approximate user size and user traffic)

Allow designated personel to go in and test the platform. An exact number is not known at this time.

Questions & Answers for W9124M20R0037 Newcomers Virtual IT Platform

Solicitation Document [Ref: 1.5.5]: With reference to “Place of performance”: Will the required website support be also performed from the Fort Stewart and Hunter Army

Airfield, installation?

It is expected that site support will be conducted remotely.

We presume that the major information sections of the website will be: a.

About Fort Stewart and Hunter Army Airfields

b. View services offered

c. View Campus Facilities & Amenities

d. Signup or Login to

i. Take assessment test

ii. Download certificate of completion

e. Latest News & Announcement Section

i. Will there be any other major information sections envisioned for the website?

Correct.

It is assumed that only selected newcomers should be able to sign up on the website for assessment. Will there be an identity code or method be available for the system to authenticate against; for a newcomer registration? Please elaborate this process.

Users will register with username an email. Name will be on certificate.

Can the website be hosted on a SaaS based cloud infrastructure? Or will it be an on‐ premise or a private cloud hosting?

Vendor will be responsible for hosting and securing the site.

Does this project, in anyways envisions usage of “Microsoft Azure Government for the

US Department of Defense” or “Amazon Web Services US GovCloud” for hosting services?

Vendor will be respondsible for hosting, not on a government site.

If hosting of infrastructure be on a public cloud, Please specify the extent of such cloud services procurement with respect to below diagram:

IaaS protect all information being collected.

Solicitation Document [Ref: 1.3.2]: With reference to hosting, where will the database required to be hosted? Will it part of the public cloud infrastructure used for website hosting?

Yes, public cloud infrastructure used for website.

Will the software tools for website monitoring for uptime and availability, be implemented by us (vendor)? Or is there any existing monitoring service with you, to be leveraged by this website?

Tools by the vendor and provide reports.

To help us understand the functional scalability requirements of the platform. Do you expect/envision that this website may form the foundation of a larger web service offerings in future?

Potential growth to put out information to neighboring community.

In the RFP it indicates that a beta test of trial of the back end admin controls are required. What is your expectation of this? Is this just to test ease of use and capabilities or do you have an expectation that a template will already be customized and worked on prior to award? Typically training is provided to assist with learning to navigate our console. Would you expect a live demo of this platform or just handing over the controls?

Designated users will test the site for ease functionality and accuracy. Test controls and training administrators is required. A basic demo will be required as part of the source selection process.