Draft PWS - W9124J24RPMSP 12Aug24.pdf

PERFORMANCE WORK STATEMENT (PWS)

Program Management Support Services Office of the Chief of Chaplains (OCCH)

12 August 2024

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide administrative and management support. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform administrative and management support as defined in this performance work statement, except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The United States Army Chaplain Corps builds Army spiritual readiness to deploy, fight, and win our Nation's wars, by providing reliable and relevant world-class religious support, as a unique element of the Army that is fully engaged across the full spectrum of conflict. The Office of the Chief of Chaplains, (OCCH) provides religious services and support to the command as an instrument of the U.S. Government to ensure that Soldiers’ religious "free exercise" statutory rights are protected.

1.3 Objectives: This requirement will fulfill the Office of the Chief of Chaplains need for management support services. The Contractor shall provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains and supporting directorates.

OCCH provides leadership to the Chaplain Corps and exercises technical supervision over chaplains, Religious Affairs Specialists, directors of religious education (DREs), religious activities, and religious support operations throughout the Army. OCCH is supported by the Strategy, Plans, Policy and Resources (SPPR) Directorate in the Pentagon, the Strategic Initiatives Group (SIG) at Fort Hamilton, NY, and the Religious Support Operations Center (RSOC) at Fort Jackson, SC. The USA-IRL represents the Field Operating Agency (FOA) the Chief of Chaplains intends to establish at Fort Jackson. The U.S. Army Institute for Religious Leadership (USA-IRL) will be one entity, with four organizational elements—the RSOC, the Religious Leadership Academy (RLA), the Graduate School for Army Chaplain Corps Professional Development (GSACCPD), and the Non-Commissioned Officers Academy (NCOA)—which will operate under the leadership and control of the Chief of Chaplains.

1.4 Scope: The scope of this contract subsumes the administrative and management support across the Office of Chief of Chaplains and supporting directorates. Services include Administrative Support, Logistical Support, and Program Management Support

Period of Performance The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option years1.6 General Information

1.6.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.2 Federal Government Holidays:

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

The Contractor shall comply with the aforementioned Government holidays and any other day designated by Federal Statute, Executive Order, or Presidential proclamation, therefore, the Government offices are closed to the Contractor’s staff on the day(s) these holidays are observed. In addition, work shall not be required of the Contractor when federal employees are released from work early due to inclement weather conditions or emergencies or when Federal offices are closed due to inclement weather conditions or emergencies (status available at http://www.opm.gov/status/). The COR will notify the Contractor when early release of Federal employees has been authorized.

1.6.3 Hours of Operation: The contractor shall be responsible for conducting business, between the core hours of 0900 and 1500 Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Place of Performance: The work to be performed under this contract will be performed onsite at the following locations:

2700 Army Pentagon Washington D.C. 20310-2700, Arlington, VA, United States Army Institute for Religious Leadership 10098 Cherbourg Street, Suite 105 Fort Jackson, SC 29207

In the event of a local or national emergency, operations may be moved to another local National Capital Region (NCR) government facility or telework may be authorized. Situational telework must be preapproved by COR and government lead.

1.6.5 Type of Contract: The government will award a Firm Fixed Price contract.

1.6.6 Security Requirements: This is a classified contract. There are requirements for Contractor employees to have access to classified Government information in the performance of this contract effort. The security requirements are in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification.

1.6.6.1 Key Personnel performing work under this contract shall have a Secret clearance at the time of the proposal submission and must maintain the level of security required for the life of the contract. A valid, interim or final Secret eligibility and access shall be posted in the Defense Information System for Security (DISS) by the Contractor Facility Security Officer (FSO) to gain access.

1.6.7. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2. The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.8 Post Award Conference/Periodic Progress Meetings: The contractor shall attend all any post award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as appropriate, will meet quarterly at a minimum, with the contractor to review the contractor's performance. Participation in these meetings is mandatory and will be scheduled in advance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government:

Knowledge Manager, Administrative Support Officer, Logistician, Training Policy Analyst, Soldier and Family Ministry Policy Analyst, and Policy and Publications Analyst. The following key personnel require a security clearance:

Administrative Support Officer Training Policy Anlayst

Knowledge Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800 - 1600, Monday through Friday except federal holidays or when the government facility is closed for administrative reasons.

Key personnel must be able to attend in-person meetings in the NCR, when remote participation is not possible. In some instances, meetings will occur on short notice (within one to two hours).

Typically, the contractor is required to attend one meeting per week, and up to three meetings per week, onsite at government facilities in the NCR. The individual(s) required to attend are determined by the Government PM, subject area of the meeting, and varies by week. The contract manager or alternate shall be available between 0700 and 1700 EST, Monday thru Friday except Federal holidays. In the event of the replacement of any key personnel, the Contractor shall notify the KO and ISR PM in writing of such replacement and provide the resume for a replacement candidate for approval at least 14 calendar days before proposed replacement. Replacement candidates for key personnel must be at least as qualified as the candidate originally proposed, and the government reserves the right to reject key personnel replacements that are deemed unsatisfactory.

All key personnel shall have at least five (5) years of specialized work experience in applicable areas as detailed more particularly. Due to the nature of the work, higher education (i.e., a master's degree) is not a substitute for work experience - actual experience in the specified areas is critical to success.

Key Personnel Table:

Key Personnel Education Experience Required Certifications or Special Requirements

Administrative Support Officer

Bachelors Degree 5 years supporting executive senior level administrative requirements.

Location: Onsite, Pentagon

Administrative Support Officer

Bachelor’s Degree 5 years supporting executive senior level administrative requirements.

Location: Onsite, Pentagon

Knowledge Management Officer

Bachelor’s Degree 5 years managing KM at strategic level for similar size organization.

Location: Onsite, Pentagon

Logistician Bachelors or relevant Army training for mid-level NCO OR Officer

10 years of relevant Army logistics experience

Location: Onsite, Pentagon

Training Policy Analyst

Bachelor’s Degree 10 years of relevant Army training policy experience

Location: Onsite, Pentagon

Soldier and Family Ministry Policy Analyst

Masters in psychology, ministry, social work, or public policy

10 years for relevant policy experience in the areas of addressing harmful behaviors and chaplain corps policy.

Location: Onsite, Pentagon

Policy and Publications Analyst

Masters in public policy, public administration, or law

10 years of relevant experience in developing and monitoring Army policy.

Location: Onsite, Pentagon

Administrative Support Officer

Bachelor’s Degree 5 years supporting executive senior level administrative requirements.

Location: Ft. Jackson, SC

Recruiting Strategy Policy Analyst

Bachelor’s Degree 5 years supporting corporate or Army recruiting efforts

Location: Ft. Jackson, SC

1.6.11 Identification of Contractor Employees: The contractor (to include subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.13 Contractor Travel: The contractor will be required to travel CONUS and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires government prior approval/authorization and notification to the COR .

1.6.14 Other Direct Costs This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract.

The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the bsolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f.

above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities.

Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.15. ANTI-TERRORISM (AT) AND OPERATIONS SECURITY REQUIREMENTS

1.6.15.1. AT Level I Training. All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date, and annually after.

The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel. https://jkodirect.jten.mil Course # JS-US007-14

1.6.15.2. Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.15.3. iWATCH Training. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award. COR will provide training slide deck.

1.6.15.4. Contractor Employees Who Require Access to Government Information Systems (IS).

All Contractor employees with access to a Government IS shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.15.5. For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees shall complete annual OPSEC awareness training and adhere to organization’s security program. https://www.lms.army.mil

1.6.15.6. For Information assurance (IA)/information technology (IT) training. All Contractor employees and associated sub-contractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.15.7. For information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.6.15.8. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries Tier 1 (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non DOD- federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled at the Office of Personnel Management.

1.6.15.9. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

(https://www.lms.army.mil).

1.6.16 COMBAT TRAFFICKING IN PERSON

Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

1.6.17. (Applicable to IT services only): HQIIS shall be compliant with Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973. The Contractor shall ensure all HQIIS applications are accessible to people with disabilities and that current and future requirements to maintain compliance with Section 508 are met.

1.6.17 Special Qualifications

1.6.17.1. The Contractor’s firm and the NON key personnel assigned to work these contract tasks shall have recent and/or current working experience with DoD real property systems, real property lifecycle business policies, practices, and procedures.

1.6.17.2. All Contractor employees shall be functionally proficient in Microsoft Word, Microsoft Excel, Microsoft Power BI, Microsoft PowerPoint, Microsoft Visio, Microsoft Outlook, Microsoft Access, Adobe Acrobat and Internet Explorer (or a comparable internet browser application).

1.6.17.3. All key and non-key personnel shall have a bachelor's degree from an accredited college or university. Work experience is not a replacement for a completed bachelor’s degree.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs

PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS.

3.2 Utilities: The government will provide all utilities in the governemnt facility. These utilities will be available for the Contractor’s use in performance of duties outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices.

The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount to accomplish cleaning of vehicles, equipment, etc.

3.3 Equipment: The government will provide on-site computer access, equipment and automated systems as necessary to conduct services outlined in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Equipment: The contractor shall exercise responsibility and accountability for Government property and equipment (laptops, desktops) dedicated to its employees’ use in performance of contract requirements. This responsibility includes the obligation to properly use, care for, and safeguard all Government property and equipment in their personal possession. Any property or resources so provided shall be used only for contract performance-related purposes. The Contractor shall reimburse the Government for any lost equipment or damage to Government furnished equipment caused by the contractor directly, or by the contractor’s negligence.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide administrative, management, and analytical support. The Contractor shall provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains and supporting directorates.

5.2. Analytical Support. The Contractor shall provide:

5.2.1 Subject matter experts that provide ad hoc guidance and consultancy to OCCH leaders in the areas of religious support and spiritual readiness, Army Chaplain Corps training, Soldier and Family Ministry, and Army policy development.

5.2.2 Serve as technical specialist and liaison between OCCH and other HQDA organizations on complex religious support issues, processes, or methods.

5.2.3 Prepare analytical support-related correspondence to facilitate client and project staff communication (e.g., notices, memorandums).

5.2.4 Maintain support records and acting as custodian of support documents and records (e.g., file of deliverable, support reporting records).

5.3 Knowledge Management. The Contractor shall provide:

5.3.1 Design and maintenance of knowledge management systems and content for projects and programs that focuses on streamling processes and support data-driven decision-making.

5.3.2 Work with knowledge management databases for data organization and data mining applications.

5.3.3 Establish and maintain agile management tools, such as scrum board or Kanban boards, for organizing, monitoring, and measuring metrics of team effectiveness.

5.3.4 Create and manages user accounts in knowledge management systems, including establishing hierarchies for configuration management and access controls.

5.3.5 Establish templates for live document management multiple formats.

5.4 Administrative Support. The Contractor shall provide:

5.4.1 Prepare project-related correspondence to facilitate client and project staff communication (e.g., notices, memorandums).

5.4.2 Coordinate all aspects of group meetings to include managing logistics, providing on-site administrative support, and keeping minutes.

5.4.3 Create and design presentation formats using advanced graphics.

5.4.4 Maintain project records and acting as custodian of project documents and records

(e.g., file of deliverable, project reporting records).

5.4.5 Perform other administrative services (e.g., reception services, editing, filing, schedule maintenance, data entry).

5.4.6 Proofreading, editing, and formatting documents including fonts, margins, and style IAW specifications.

5.4.7 Create graphics, produces hard copies for publication.

5.4.8 Formats documents to prescribed OCCH specifications including font, margins, style, and other document formatting.

5.4.9 Maintain calendar for select organization leadership.

5.4.10 Create and maintain travel arrangements for select organizational leadership including direct coordination with travel service providers and the Defense Travel System (DTS).

5.5 Recruitment and Programming. The Contractor shall provide:

5.5.1 Engage appropriate quotas for target audiences for both qualitative and quantitative surveys as well as programming the surveys to run smoothly online.

5.5.2 Outside perspective to methodology as well as approach to complex analysis.

5.5.3 Recruitment efforts in business and management consulting projects including candidate outreach, strategy, sourcing, communications, writing job descriptions, interviewing candidates, managing offer packages, and liaising with hiring managers.

5.6 Logistical Support. The Contractor shall provide:

5.6.1 Support on various tasks related to the development, operation, evaluation, and improvement of religious support property supportability and/or maintainability programs.

5.6.2 Work with logistics and maintainability programs and with logistics and maintenance control organizations on issues such as: technical evaluation and identification of religious support logistics requirements and resources;

development of logistics support and maintainability programs or plans; systems acquisition requirements analysis; budgetary or financial analysis and control; and life cycle cost analysis and control.

5.6.3 Collect, compile, analyze, investigate, research, and apply logistics, maintenance, acquisition, and financial data and information.

5.6.4 Develop, modify, prepare, and validate documentation in relation to automated logistics or maintenance data reporting systems, and management information systems.

5.6.5 Perform equipment inventory verification; identify and notification of damage or missing equipment.

5.6.6 Provide support for the life-cycle replacement of all equipment to include receipt, recording, storage, movement, installation, consumption, utilization, maintenance, physical inventory, security, disposition, loss, theft, damage, desctruction, decommissioning and turn-in.

5.7 Accession Support. The Contractor shall provide:

5.7.1 Work with personal computers and current word process, processing travel orders and arrangements, scheduling and data entry.

5.7.2 Support in compiling with off-the shelf software packages such as word processing, spreadsheets, communications.

5.7.3 Working within (Local Area Network environments, scheduling and calendar software, spreadsheets, records management and electronic mail.

5.7.4 Support Chaplain Corps Candidate reform program.

5.8 Service Contract Report (SCR):

System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to complete all required data in the System for Award Management (SAM) using the following web address: http://www.sam.gov.

Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant

PART 7

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission failure if not accomplished. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Standard Performance Threshold (Minimum Acceptable Standard)(MAS)

Acceptable Qualit y Level

Engage OCCH, RSOC, ASB, and REC. The Contractor will conduct structured interviews/ assessments with each Organizational Leadership team (OCCH, RSOC, ASB, and REC) to understand and encapsulate their mission, vision, and message requirements. The Contractor will use these engagements to gather information to guide the development of communications strategy. Contractor will conduct engagements both in person and through other media platforms.

A full engagement will take place with each Organizational Leadership team within 30 calendar days of contract award, and thereafter within 30 calendar days of the exercise of each option year. Each engagement will be followed up with a written assessment report with 15 calendar days of the engagement.

95% annual compliance

Market Analysis. Contractor shall evaluate potential markets to…