Sources Sought Notice_W9124J24RPMSP.pdf

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Program Management Support Services
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W9124J-24-R-PMSP
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This document is a Sources Sought Notice (SSN) for a Program Management Support Services contract from the U.S. Department of the Army Materiel Command Mission and Installation Contracting Command - Fort Sam Houston. The government intends to award a non-personal services contract to provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains (OCCH) and supporting directorates located at the Pentagon. The government is requesting information from industry regarding the required services, which include a Knowledge Manager, Publication Control Analyst, Soldier Family Ministry Analyst, Swaps Proficiency Requirements Administrative Officer, Recruiting Strategy Analyst, Administrative Officer, and Logistician. This is a new requirement with an anticipated 5-year period of performance starting on September 27, 2024. The government highly encourages all interested businesses, both large and small, to respond to this SSN by July 8, 2024. The anticipated NAICS code is 561110 - Office Administrative Services.

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Sources Sought Notice

Program Management Support Services

FOR

The Office of the Chief of Chaplains (OCCH)

W9124J-24-R-PMSP

THIS IS A Sources Sought Notice (SSN) ONLY. The U.S. Government intends to award a non- personal services contract to provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains (OCCH) and supporting directorates located at the Pentagon.

The Government shall not exercise any supervision or control over the contract service providers performing the services. Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary for performing the required tasks.

The Mission and Installation Contracting Command - Fort Sam Houston (MICC-FSH) is requesting information from industry regarding Program Support Services as defined in the attached draft Performance Work Statement (PWS). Personnel requirements include a Knowledge Manager, Publication Control Analyst, Soldier Family Ministry Analyst (Proponency), Swaps Proficiency Requirements Administrative Officer (SPR), Recruiting Strategy Analyst (Recruiting), Administrative Officer and Logistician. The Government highly encourages all interested businesses (large and small) to respond to this source sought synopsis. In addition, we encourage all small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Small Disadvantage Business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned, Women-Owned Small Business concerns), to identify their capabilities in meeting the requirement at a fair market price. Be advised that the U.S. Government is unable to set aside this requirement if two (2) or more small businesses do not respond with information to support a set-aside.

This notice does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the U.S. Government to contract for any supply or service. Furthermore, the U.S.

Government is not seeking quotes, bids, or proposals at this time and will not accept unsolicited proposals in response to this SSN. The U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. A determination not to compete this requirement, based upon responses to this notice, is solely at the discretion of the Government. However, if a competitive solicitation is released, it will be synopsized on the Government-Wide Point of Entry (GPE) located at SAM.gov. Potential offerors are responsible for monitoring the GPE for additional information pertaining to this requirement.

The anticipated North American Industry Classification System (NAICS) code is 561110

– Office Administrative Services. The size standard for this NAICS code is $12.5M. If a different NAICS code would be better suited, please state in your response what NAICS is better suited for this requirement and why.

This is a new requirement with an anticipated five (5) year period of performance commencing 27 September 2024.

RESPONSES REGARDING POTENTIAL SOURCES STATEMENT OF

CAPABILITIES: Interested Offerors having the required specialized capabilities / qualifications to support some, or all of the work described in the draft PWS are asked to answer the following questions and submit a capability statement. Capability statements shall contain the following information. In response to this SSN, vendor responses are limited to ten

(10) written pages (PDF or MS Word Format) and should include:

1. Identify any condition or action that may be having the effect of unnecessarily restricting competition with respect to this acquisition and identify alternatives or solution solutions. Also contact the Mission and Installation Contracting Center (MICC) Advocate for Competition, Scott Kukes, at scott.d.kukes.civ@army.mil or 210-466-3015, if you believe that this action is unreasonably restricting competition. Include the subject of the acquisition, this announcement, and the MICC POC information from the SSN. Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion.

2. Provide name of the firm, point of contact, phone number, email address, Unique Entity ID, CAGE code, identify business size (large business or a small business) and if applicable, a statement regarding small business status including small business type(s)/certifications(s) (e.g., SDB, 8(a), HUBZone, SDVOSB, WOSB, etc.), and the corresponding NAICS code.

3. What percentage of work will be performed by the small business prime contractor, and all similarly situated entity subcontractors? Note: See FAR 52.219-14(e)(1) Limitations on Subcontracting (Oct 2022) (DEVIATION 2021-O0008). If your firm is interested in competing for this requirement as a prime contractor and you plan to subcontract any of the services out, contemplating a Joint Venture, and/or creating a teaming arrangement, please provide the name of these companies and what work and what percentage of work they will be performing, if available.

"Similarly situated entity" means a first-tier subcontractor, including an independent contractor, that has the same small business program status as that which qualified the prime contractor for the award and that is considered small for the NAICS code the prime contractor assigned to the subcontract the subcontractor will perform. An example of a similarly situated entity is a first-tier subcontractor that is a HUBZone small business concern for a HUBZone set-aside.

In addition, the Contractor agrees in performance of a contract for services, it will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities.

4. Please provide information in sufficient detail regarding any relevant previous experience (indicate whether as a prime contractor or subcontractor) on similar requirements (include size, mailto:scott.d.kukes@army.mil scope, complexity, timeframe, government or commercial), pertinent certifications, etc., that will facilitate making a capability determination.

5. Information to help determine if the requirement (item or service) is commercially available, including pricing information, basis for the pricing information (e.g., market pricing and catalog pricing), delivery schedules, customary terms and conditions, warranties, etc.

6. Identify how the Army can best structure these contract requirements to facilitate competition, including competition among small business concerns.

7. Recommendations to improve the Army's approach/specifications/draft PWS/PRS to acquiring the identified items/services.

8. Upon receipt of responses, the Government will request from our Customer an assessment regarding each firm’s potential to fulfil our requirements as depicted in the draft PWS.

Questions for this source sought notice shall be submitted on or before 5:00 P.M. CDT on 28 June 2024. Government response will be provided within five (5) business days after receipt of all questions. All questions MUST be in writing. Verbal questions will not be accepted.

Responses to this sources sought notice shall be submitted on or before 12:00 P.M. CDT on 8 July 2024 via email to LaTasha Cardwell, Contract Specialist at latasha.s.cardwell2.civ@army.mil and Stephen Fuller, Contracting Officer at stephen.b.fuller4.civ@army.mil. No telephonic responses will be accepted.

Correspondence and responses shall reference W9124J-24 R-PMSP in the subject line.

Upon receipt of responses, the Government will request from our Customer an assessment regarding each firm’s potential to fulfil our requirements as depicted in the draft PWS. Respondents will not be notified of the results of the evaluation. The Government will not return any information submitted in response to this notice.

Primary Point of Contact: Secondary Point of Contact:

Ms. LaTasha S. Cardwell Mr. Stephen Fuller Contract Specialist Contracting Officer

Email: latasha.s.cardwell2.civ@army.mil Email: stephen.b.fuller4.civ@army.mil mailto:latasha.s.cardwell2.civ@army.mil mailto:stephen.b.fuller4.civ@army.mil mailto:latasha.s.cardwell2.civ@army.mil mailto:stephen.b.fuller4.civ@army.mil

PERFORMANCE WORK STATEMENT (PWS) Draft

Program Management Support Services

Office of the Chief of Chaplains (OCCH)

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide administrative and management support. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform administrative and management support as defined in this performance work statement, except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The United States Army Chaplain Corps builds Army spiritual readiness to deploy, fight, and win our Nation's wars, by providing reliable and relevant world-class religious support, as a unique element of the Army that is fully engaged across the full spectrum of conflict. The Office of the Chief of Chaplains, (OCCH) provides religious services and support to the command as an instrument of the U.S. Government to ensure that Soldiers’ religious "free exercise" statutory rights are protected.

1.3 Objectives: This requirement will fulfill the Office of the Chief of Chaplains need for management support services. Additionally, the Contractor shall provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains and supporting directorates as required.

OCCH provides leadership to the Chaplain Corps and exercises technical supervision over chaplains, Religious Affairs Specialists, directors of religious education (DREs), religious activities, and religious support operations throughout the Army. OCCH is supported by the Strategy, Plans, Policy and Resources (SPPR) Directorate in the Pentagon, the Strategic Initiatives Group (SIG) at Fort Hamilton, NY, and the Religious Support Operations Center (RSOC) at Fort Jackson, SC. The USA-IRL represents the Field Operating Agency (FOA) the Chief of Chaplains intends to establish at Fort Jackson. The USA-IRL will be one entity, with four organizational elements—the RSOC, the Religious Leadership Academy (RLA), the Graduate School for Army Chaplain Corps Professional Development (GSACCPD), and the Non-Commissioned Officers Academy (NCOA)—which will operate under the leadership and control of the Chief of Chaplains.

1.4 Scope: The scope of this contract subsumes the administrative and management support across the Office of Chief of Chaplains and supporting directorates. Services include Administrative Support, Logistical Support, and Program Management Support

1.5 Period of Performance The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option years. The period of performance reads as follows:

Base Year 27 September 2024 - 26 September 2025 Option Year I 27 September 2025 - 26 September 2026 Option Year II 27 September 2026 - 26 September 2027 Option Year III 27 September 2027 - 26 September 2028 Option Year IV 27 September 2028 - 26 September 2029

1.6 General Information

1.6.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.2 Federal Government Holidays:

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

The Contractor shall comply with the aforementioned Government holidays and any other day designated by Federal Statute, Executive Order, or Presidential proclamation, therefore, the Government offices are closed to the Contractor’s staff on the day(s) these holidays are observed. In addition, work shall not be required of the Contractor when federal employees are released from work early due to inclement weather conditions or emergencies or when Federal offices are closed due to inclement weather conditions or emergencies (status available at http://www.opm.gov/status/). The COR will notify the Contractor when early release of Federal employees has been authorized.

1.6.3 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0900 and 1500 Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Place of Performance: The work to be performed under this contract will be performed at Pentagon, Arlington, VA, or nearby Government facilities, unless otherwise approved by the COR. In the event of a local or national emergency, operations may be moved to another local NCR government facility or telework may be authorized. Telework must be preapproved by COR and government lead.

1.6.5 Type of Contract: The government will award a cost reimbursable contract.

1.6.6 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract shall be capable of obtaining a favorable National Agency Check (NAC) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification.

1.6.7. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2. The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as appropriate, will meet quarterly at a minimum, with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government:

Knowledge Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800 - 1600, Monday through Friday except federal holidays or when the government facility is closed for administrative reasons.

Requirements include: Knowledge Manager, Publication Control Analyst (Proponency), Soldier Family Ministry Analyst (Proponency), Swaps Proficiency Requirements Administrative Officer (SPR), Recruiting Strategy Analyst (Recruiting), Administrative Officer, and a Logistician.

Education and experience will be defined in the final PWS.

1.6.11 Identification of Contractor Employees: The contractor (to include subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.13 Contractor Travel: The contractor will be required to travel CONUS and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires government approval/authorization and notification to the COR prior to travel taking place.

1.6.14 Other Direct Costs This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities.

1.6.15 Organizational Conflict of Interest:

a. Purpose. The primary purpose of this information is to aid in ensuring that:

(1) The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

(2) The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

(3) The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees.

Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract.

Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property.

The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished.

The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or

(b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the bsolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S.

Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest.

With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.16 COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

1.6.22. IAW FAR 39.2, (Applicable to IT services only): HQIIS shall be compliant with Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973. The Contractor shall ensure all HQIIS applications are accessible to people with disabilities and that current and future requirements to maintain compliance with Section 508 are met.

1.6.17 PHASE IN /PHASE OUT PERIOD To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 45 day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The phase-in / phase-out period shall be in accordance with FAR 52.237-3, Continuity of Services. This period is intended for the establishment of operations and infrastructure in preparation for full contract performance and to minimize any decreases in productivity and to prevent possible negative impacts.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs

PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS.

3.2 Utilities: The government will provide all utilities in the facility will be available for the Contractor’s use in performance of duties outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount to accomplish cleaning of vehicles, equipment, and other duties.

3.3 Equipment: The government will provide on-site computer access, equipment and automated systems as necessary to conduct services outlined in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Equipment: The contractor shall exercise responsibility and accountability for Government property and equipment dedicated to its employees’ use in performance of contract requirements.

This responsibility includes the obligation to properly use, care for, and safeguard all Government property and equipment in their personal possession. Any property or resources so provided shall be used only for contract performance-related purposes. The Contractor shall reimburse the Government for any lost equipment or damage to Government furnished equipment caused by the contractor directly, or by the contractor’s negligence.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for management support services.

Additionally, the Contractor will provide technical, analytical, educational, and administrative services in support of emerging information management requirements for the Office of the Chief of Chaplains and supporting directorates as required.

5.2. Operations Support

• Proofreading, editing, and formatting documents including fonts, margins, and style IAW specifications.

• Create graphics, produces hard copies for publication.

• Formats documents to prescribed specifications including font, margins, style, and other document formatting.

5.3 Knowledge Management

• Design and maintenance of knowledge management systems and content for projects and programs.

• Work with knowledge management databases for data organization and data mining applications.

• Establish and maintain agile management tools, such as scrum board or Kanban boards, for organizing, monitoring, and measuring metrics of team effectiveness.

• Create and manages user accounts in knowledge management systems, including establishing hierarchies for configuration management and access controls.

• Establish templates for live document management multiple formats.

5.4 Administrative Support

• Provide administrative support to project management and staff.

• Prepare project-related correspondence to facilitate client and project staff communication (e.g., notices, memorandums);

• Coordinate all aspects of group meetings to include managing logistics, providing on-site administrative support, and keeping minutes

• Create and design presentation formats using advanced graphics.

• Analyze data and prepare reports

• Maintain project records and acting as custodian of project documents and records (e.g., file of deliverable, project reporting records); and

• Perform other administrative services (e.g., reception services, editing, filing, schedule maintenance, data entry) as assigned.

5.5 Recruitment and Programming

• Engage appropriate quotas for target audiences for both qualitative and quantitative surveys as well as programming the surveys to run smoothly online

• Provide outside perspective to methodology as well as approach to complex analysis

• Head recruitment efforts in business and management consulting projects including candidate outreach, strategy, sourcing, communications, writing job descriptions, interviewing candidates, managing offer packages, and liaising with hiring managers.

5.6 Logistical Support

• Provide support on various tasks related to the development, operation, evaluation, and improvement of Automatic Identification System (AIS) supportability and/or maintainability programs.

• Work with logistics and maintainability programs and with logistics and maintenance control organizations on issues such as: technical evaluation and identification of weapon systems logistics requirements and resources; development of logistics support and maintainability programs or plans; systems acquisition requirements analysis; budgetary or financial analysis and control; life cycle cost analysis and control; AIS hardware and software standardization and compatibility; Integrated Logistics Support (ILS)/Reliability & Maintainability (R&M) program test and evaluation planning and execution; and, ILS/R&M program management analysis.

• Collect, compile, analyze, investigate, research, and apply logistics, maintenance, acquisition, and financial data and information.

• Develop, modify, prepare, and validate documentation in relation to automated logistics or maintenance data reporting systems, and management information systems.

5.7 Accession Support

• Work with personal computers and current word process, processing travel orders and arrangements, scheduling and data entry.

• Provide support in compiling with off-the shelf software packages such as word processing, spreadsheets, communications.

• Working with in Local Area Network environments, scheduling and calendar software, spreadsheets, records management and electronic mail.

PART 6

APPLICABLE PUBLICATIONS

PART 7

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission failure if not accomplished. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Standard Performance Threshold (Minimum Acceptable Standard)(MAS)

Acceptable Quality Level

5.1.1 Engage OCCH, RSOC, ASB, and REC. The Contractor will

conduct structured interviews/ assessments with each Organizational Leadership team (OCCH, RSOC, ASB, and REC) to understand and encapsulate their mission, vision, and message requirements. The Contractor will use these engagements to gather information to guide the development of communications strategy. Contractor will conduct engagements both in person and through other media platforms.

A full engagement will take place with each Organizational Leadership team within 30 calendar days of contract award, and thereafter within 30 calendar days of the exercise of each option year.

Each engagement will be followed up with a written assessment report with 15 calendar days of the engagement.

95% annual compliance

5.1.2 Market Analysis. Contractor shall evaluate potential markets to understand demographics, perceived needs, and types of media that best reach each audience. Contractor will provide market analysis, results and recommendations to each Organizational Leadership team.

A report of the Market Analysis will be due to each Organizational Leadership team within 60 calendar days of contract award, and thereafter within 60 calendar days of the exercise of each option year.

95% annual compliance

5.1.3 Promotional Support. Contractor shall coordinate with OCCH, RSOC, ASB, and REC to develop branding that promotes the image, the messaging, and the mission of each Organizational Leadership team. Contractor will incorporate and integrate branding across all communications platforms. Branding efforts will be coordinated with the Public Affairs Office (PAO), the Army Office of the Chief of Public Affairs (OCPA), the Army Enterprise Marketing Office (AEMO), the Army Publishing (AP), and the Defense Visual Information Distribution Service (DVIDS).

Contractor will present an initial branding concept to each Organizational Leadership team within 60 calendar days of contract award.

95% annual compliance

5.1.4 Develop Strategy. The Contractor shall develop

communications strategy Courses of Action (COAs) for each Organizational Leadership Teams (OCCH, RSOC, ASB, and REC).

Strategies will consider traditional media platforms (posters, newspapers, flyers), electronic platforms (websites, and email), multimedia platforms (videos, live broadcast, blogs, social media), and emerging media types as they become available. Strategies will identify metrics and analytics for post- deployment analysis. All metrics must be meaningful, measurable, and manageable. Three COAs are required for each Organizational Leadership Teams outlining target audiences, anticipated impact and response, types of media used, and estimated cost of each.

Contractor will deliver three Courses of Action (COAs) to each of the Organizational Leadership teams within 90 calendar days of contract award, and thereafter, within 90 calendar days of the exercise of each option year.

95% annual compliance

5.1.5 Monthly Reviews. The Contractor shall conduct monthly

communications strategy reviews with each Organizational leadership team. These reviews will begin upon approval of a completed communications strategy. Reviews will cover at a minimum the current status of the communications strategy, upcoming timelines, and analysis of communications effectiveness.

In addition to monthly reviews, the Contractor shall coordinate and conduct bi- monthly teleconferences with at least the Contracting Officer, the COR, the contractor and any additional parties identified by the Contracting Officer to address progress and issues that have arisen. These teleconferences shall commence after the post award conference and continue until further notice by the Contracting Officer.

A communications strategy review takes place with each Organizational Leadership Teams every month unless cancelled by the director.

95% monthly compliance

TECHNICAL EXHIBIT 2

DELIVERABLES

SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Phase-In Plan One time – On One Digital in MS Word or PDF COR the first day of the Period of Performance

Digital One Hard

Hard Copy – Printed copy of digital document

Copy

Phase-In Reports Weekly – One time each week for the…

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