W9124J-24-Q-ORAC SSN Q and A.xlsx
XLSX spreadsheet 10 KB Posted
- Attached to
- Oracle Software Support Licenses
- Solicitation number
- W9124J-24-Q-ORAC
About this file
This document consists of a set of questions and answers related to an Oracle software support contract renewal for the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Sam Houston.
The key details include that the contract will provide full Premier Support for Oracle software products, including software updates, fixes, security alerts, and customer support. Extended Support may also be required for older versions of the software during the upgrade process, at a flat-lined rate not to exceed 5%. The Oracle Customer Support Identifier (CSI) for this support renewal is 22585624, and a Bill of Materials will be provided as a separate attachment. The government will have the right to review and potentially terminate, transfer, or reassign the software licenses at the end of each option period, based on the original terms and conditions.
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Other files
| File | Type | Posted |
|---|---|---|
| 2024 Oracle Bill of Materials .xlsx | XLSX spreadsheet | |
| Sources Sought Notice (SSN) - W9124J-24-Q-ORAC (Final).pdf | ||
| 2024 Oracle Statement of Work.pdf |
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Text version
Sheet1 Questions Answers
Q1 Are you able to please provide the Oracle Customer Support Identifier (CSI) for this support renewal? A1 CSI is 22585624
Q2 Would a BOM [Bill of Materials?] be provided? A2 A Bill of Materials is provided as a separate attachment
File details come from the government source that posted it. Updated .