W9124J-18-R-0008-0001,_Solicitation_Amendment_01_MAR_2018.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to incorporate changes/updates to solicitation documentation as a result of questions/comments received in response to the solicitation posted on 14 Feb 18.

This amendment off icially closes the question and answ er period for Solicitation W9124J-18-R-0008.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 78

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 01-Mar-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124J-18-R-0008

X 9B. DATED (SEE ITEM 11)

14-Feb-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

01-Mar-2018

CODE

MICC - FSH

ATTN: MICC - FSH

2205 INFANTRY POST RD

210-466-2145

FORT SAM HOUSTON TX 78234-1361

W9124J 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124J-18-R-0008

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN extended description has changed from:

The contractor shall provide associated services as identified in paragraph 5.1. of the incorporated Performance Work Statement.

To:

The contractor shall provide associated services as identified in paragraph 5.1. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0002

The contractor shall provide associated services as identified in paragraph 5.2. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.2. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0003

The contractor shall provide associated services as identified in paragraph 5.3. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.3. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0004

The contractor shall provide associated services as identified in paragraph 5.5. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.5. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0005

The contractor shall provide associated services as identified in paragraph 5.6. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.6. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0006

The contractor shall provide associated services as identified in paragraph 5.7. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.7. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0009

The contractor shall provide associated services as identified in paragraph 5.8. of the incorporated Performance

The contractor shall provide associated services as identified in paragraph 5.8. of the incorporated Performance Work Statement. The amount for this CLIN shall be the total for the entire five-year ordering period.

CLIN 0010

The Phase-In period shall run for a two-month period from 28 April 2018 through 27 June 2018.

CLIN 0011

The contractor shall perform associated services in accordnace with paragraph 5.4.1. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E) funding.

The contractor shall perform associated services in accordnace with paragraph 5.4.1. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E) funding. DO NOT PROPOSE.

CLIN 0012

The contractor shall perform associated services in accordnace with paragraph 5.4.2. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordnace with paragraph 5.4.2. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0013

The contractor shall perform associated services in accordance with paragraph 5.4.3. of the incorporated

Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.3. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0014

The contractor shall perform associated services in accordance with paragraph 5.4.4. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.4. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0015

The contractor shall perform associated services in accordance with paragraph 5.4.5. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.5. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0016

The contractor shall perform associated services in accordance with paragraph 5.4.6. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.6. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0017

The contractor shall perform associated services in accordance with paragraph 5.4.7. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.7. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0018

The contractor shall perform associated services in accordance with paragraph 5.4.8. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.8. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

CLIN 0019

The contractor shall perform associated services in accordance with paragraph 5.4.9. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E)

The contractor shall perform associated services in accordance with paragraph 5.4.9. of the incorporated Performance Work Statement. This task will utilize Research, Development, Test and Evaluation (RDT&E) funding. This CLIN shall reflect the proposed price/cost for ORDERING PERIOD FIVE ONLY".

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Installation Status Report (ISR)

Office of the Assistant Chief of Staff for Installation Management (OACSIM), United States Army

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Installation Status Report (ISR) support services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services in support of the ISR Program as defined in this Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: The Installation Status Report (ISR) is a fully web-based decision support system designed to assist a wide range of users from installation level staffs through Headquarters Department of the Army (HQDA) with the management and resourcing of facilities, services and resources on Army installations. ISR has four components: Infrastructure (ISR-I), ISR Mission Capacity (ISR-MC), ISR Services (ISR-S) (Performance), and ISR-S (Cost). ISR-I and ISR-S (Performance) are updated quarterly. ISR-MC and ISR-S (Cost) are updated annually.

ISR- I uses Army-wide standards to assess facilities. These standards are reviewed and approved by HQDA functional proponents annually. ISR-I is used to estimate improvement costs, help prioritize programs and projects, assist in resource allocation, and measure progress. ISR-I calculates quality “Q” ratings for various facility types and costs to improve the ratings. It also calculates a mission support “F” rating for various facility types and a modernization cost to improve the ratings. ISR also provides an opportunity for installation commanders to provide an overall readiness rating at each of nine Facility Classes at the installation level. The ISR-I component deals predominately with Army real property. Because of this, support is primarily provided to the Directorate of Public Works (DPW) staff at the installation level.

ISR-MC, formerly ISR Natural Infrastructure (ISR-NI), focuses on leading indicators that support training and war-fighting requirements while still meeting compliance mandates. It provides indicators related to an installation’s mission support capability, ability to meet mission requirements of today as well as mission requirements in the future. ISR-MC combines many individual sources of existing data into an early warning system to provide visibility of potential mission impacts before they occur. ISR-MC assesses installations on mission support and sustainability. The ISR-MC component deals predominately with the areas of sustainability, natural resource capacity, and master planning. Because of this, support is primarily provided to the DPW staff and the Directorate of Plans, Training, Mobility, and Security (DPTMS) staff at the installation level.

ISR-S is a decision support system that is comprised of two parts: ISR-S (Performance) and ISR-S (Cost).

ISR-S (Performance) measures and communicates the quality of the services performed within the footprint of an Army installation. ISR-S (Cost) captures the cost to perform each service. This includes services the Army provides for itself and those funded by other Government agencies and the private sector. The integration of ISR-S (Performance) and ISR-S (Cost) shows how the costs of services performed are correlated to the quality of the service delivered. ISR-S (Cost) provides the "did cost" data that (when combined with the ISR Services quality rating) provides the "should cost" data that is currently the basis for Base Operations Support (BOS) resource requirement development. The ISR-S (Performance) component deals with performance metric development and provides support primarily to the Plans, Analysis, and Integration Office (PAIO) staff at the installation level. The ISR-S (Cost) component deals predominately with financial data and provides support primarily to the Resource Management community.

All data are collected via a fully-web based data collection tool (ISRWeb) through component specific data input applications. Data are validated and certified by Installation Management Command (IMCOM) Garrison Commanders, Army Material Command (AMC) Garrison Commanders, United States Army Europe (USAREUR) Garrison Commanders, Army National Guard (ARNG) Adjutant Generals, and United States Army Reserves (USAR) Installations and Regional Support Command (RSC) Commanders on a quarterly or annual basis. The Command Viewer portion of ISRWeb is a management tool that displays data for ISR components in graphical color displays. For ISR-I, it displays the quality, and mission support color and rating and the cost to improve both quality and mission support. The historical viewer allows ISR users to view past ratings and generate reports for trends and analysis assessments. The ISR Administration module allows various levels of ISR Managers to grant or restrict access to ISR reporting and assign user roles for reporting quarterly data submissions. ISRWeb also offers several reporting functions: base commander’s report; base measure ratings report; comments report; base status summary report; ad hoc query reports; readiness summary report; and sliding scale reports identifying actual reporting status between ISR ratings.

1.3. Objectives:

Develop and maintain advanced installation data tools such as standardized and specialized reports, automated data query tools, and dashboards.

Provide support, to include attendance at meetings and production of products that enhance installation readiness and costing capabilities across the Army.

Conduct communities of practice and participate in other process improvement activities to create efficiencies, improve the quality of metrics, and reduce redundant Army installation metric data systems and processes.

Conduct one in person training session per component command and conduct limited site visits, and develop training materials (job aids/videos) to supplement online training to encourage improved quality of data collected at installations.

Develop system improvements that allow integration with sister OACSIM business application systems.

Conduct system updates to modernize the ISR system, maintain compliance with Army imposed requirements, and complete the migration of the ISR system to an approved cloud based environment.

1.4. Scope: The Contractor shall provide personnel, management labor, materials, equipment and other services that are necessary to perform non-personal services related tasks to include ISR system management, technical, and analytical support services as set forth in this PWS. Services include tasks detailed in Part 5.

1.5. Period of Performance: The ordering period under which task orders may be awarded under the forthcoming contract will be sixty (60) consecutive months from the basic contract award date. Contractor performance under any awarded task order shall not extend beyond twelve months after the end of the sixty (60) month ordering period.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (FAR 52.212-4(a)). The Contractor shall develop and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractor’s QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement, procedures for scheduling, conducting and documentation of inspections;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedure for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their quality control documentation. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Attachment 1, “Performance Requirements Summary.” The QCP shall be submitted 30 days after contract award. . The QCP will no longer be considered proprietary and will be considered releasable under the Freedom of Information Act. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed in accordance with the requirements of the contract.

1.6.3. Federal Government Holidays: Contractors shall not be required to provide on-site support services on Federal Holidays. Contractors shall be required to follow their respective company policy in regards to holiday and leave reporting. The following days in each calendar year are identified as Federal Holidays:

New Year’s Day 1st day of January Martin Luther King Jr.’s Birthday 3rd Monday of January President’s Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4. Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0830-1700 (local time) Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be performed as follows: the Government shall provide one space (two spaces if the Option at 5.6 is executed) at the Pentagon and four spaces at the Installation Management Command (IMCOM), Fort Sam Houston, Texas. All other support shall occur at an offsite Contractor furnished facility.

1.6.6. Type of Contract: The Government will award a single-award Indefinite Delivery/Indefinite Quantity (ID/IQ) contract containing Firm Fixed Price CLINs.

1.6.7. Security Requirements:

1.6.7.1. This is an unclassified contract. There are no requirements for Contractor employees (other than Key Personnel, as discussed under 1.6.7.2.) to have access to classified Government information in the performance of this contract effort.

1.6.7.2. Key Personnel (as defined under 1.6.19.) performing work under this contract shall have a Secret clearance at the time of the proposal submission, and must maintain the level of security required for the life of the contract.

Key Personnel are required to provide full-time support on-site at secure Government facilities or attend meetings.

A valid, interim or final Secret eligibility and access shall be posted in the Joint Personnel Adjudication System (JPAS) by the Contractor Facility Security Officer (FSO) to gain access.

1.6.7.2.1. Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These “Key Personnel” were identified by name within the contractor’s proposal and their resumes were submitted for evaluation during the source selection process. The contractor agrees that such personnel shall not be removed or replaced within the performance of this contract unless the following measures are taken:

1.6.7.2.1.1. If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall, subject to the concurrence of the Contracting Officer (KO) or designed Contracting Officer Representative (COR), promptly replace personnel who possess equal, or better, qualifications as the original employee.

1.6.7.2.1.2. All requests for approval of substitutions here under must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain a resume for the proposed substitute, and any other information requested by the KO or designed COR. The KO or designed COR must concur in writing with the change.

1.6.7.2.1.3. If the KO or designed COR determined that suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair successful completion of the contract, the KO may terminate the contract for default or for the convenience of the Government, as appropriate, or make an equitable adjustment to the contract to compensate the Government for any resultant delay, loss, or damage.

1.6.8. Personal Identity Verification (PIV).

1.6.8.1. The Contractor and its employees shall comply with PIV procedures implemented by Homeland Security Presidential Directive-12 (HSPD-12), Federal Information Processing Standards Publication (FIPS PUB) Number 201-1, Office of Management and Budget (OMB) Guidance M-05-24 and OACSIM.

1.6.8.2. The Contractor shall insert this clause in all subcontracts when the subContractor is required to have physical access to a Federally-controlled facility or access to a Federally-controlled information system.

1.6.8.3. In accordance with HSPD-12, OMB M-05-24 and FIPS 201-1, unless a previous favorable background investigation has been completed in the last ten (10) years, all Contractor employees shall be the subject of the appropriate background investigation conducted by the Government.

1.6.8.4. No Contractor employee shall commence work until an appropriate personnel security investigation (PSI) has been submitted to the Office of Personnel Management (OPM) and an interim eligibility/suitability determination has been completed.

1.6.8.4.1. When access to classified information is required or the Contractor employee shall be providing full-time, on-site support at a secure Government facility, the Contractor shall process the investigation request through the Defense Industrial Security Clearance Office (DISCO).

1.6.8.4.2. When contract support does not involve access to classified information and support is not provided at a secure Government facility, the Government will process the investigation request with assistance from the Government COR.

1.6.8.5. In addition to the submission of the required PSI, Contractor employees not meeting the minimum requirements of HSPD-12 and FIPS Pub 201-1 shall be the subject of a National Crime Information Center (NCIC) check by the appropriate security office prior to beginning work regardless of the sensitivity of the work being performed.

1.6.8.6. Non-US citizens shall not be used in the performance of this contract unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-US citizen to perform the required support.

1.6.9. Visit Notifications.

1.6.9.1. If the Contractor has previously been granted a facility clearance (FCL) through DISCO, the Facility Security Officer (FSO) shall submit visit notifications via JPAS in the format prescribed by OACSIM Security. The prescribed format will be provided to the Contractor by the Government COR.

1.6.9.2. If the Contractor is not cleared through DISCO, the Contractor shall submit a signed visit request on company letterhead stationary through the Government COR for all Contractor employees supporting the contract.

The request shall include the following:

Full name (last, first, middle) Date of birth (MM/DD/YYYY) Place of birth (city, state, country) Citizenship Type of last investigation Date last investigation was completed

1.6.10. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subContractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subContractor employees.

1.6.11. All Contractor employees fulfilling the requirements of this contract shall read and sign a Nondisclosure Statement, prior to beginning work. Performance of this contract may require Contractor employees to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of this contract, would be adverse to the interest of the Government or others.

1.6.12. All Contractor employees shall read all applicable security regulations, guidance and briefings, to be provided by the Government. Contractor personnel shall familiarize themselves with the Government’s regulations and policies and site-specific regulations regarding access to sensitive materials, computer facility/IT network access, issue of access credentials, etc., which shall be provided by the Government, as required.

1.6.13. Physical Security: The majority of work will be performed off the Government worksite. In the event that the Contractor employee is required to work on the Government site, the Contractor employee shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.14. Access Credentials. The Contractor shall establish and implement methods of making sure all access credentials (Common Access Card (CAC); DD Form 1466, DoD Building Pass; Kastle Key Systems) issued to the Contractor employee by the Government are not lost or misplaced and are not used by unauthorized persons. No access credentials issued to the Contractor by the Government shall be duplicated.

1.6.14.1. The Contractor shall develop procedures covering access credentials that shall be included in their Quality Control Plan. Such procedures shall include turn-in of any issued access credentials to Contractor employees who no longer require access to Government information systems or Government facilities. Failure of the Contractor to ensure Government issued access credentials are returned to the Government can result in delayed payment by the Government.

1.6.14.2. In the event access credentials are lost or damaged, the Contractor employee shall immediately notify the COR who will notify OACSIM Security of the loss or damage and request re-issue of the credential.

1.6.14.3. Multiple occurrences of loss or damaged access credentials by Contractor employees will be reported to the Contracting Officer. When the replacement of access credentials is performed by the Government, the total cost of re-issuing the credential(s) shall be deducted from the monthly payment due the Contractor.

1.6.14.4. The Contractor shall prohibit the use of Government issued access credentials by any persons other than the Contractor employee to whom the credential is issued. The Contractor shall prohibit the opening of secure or locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the appropriate security office.

1.6.15. Reserved

1.6.16. Anti-Terrorism and Operations Security Requirements.

1.6.16.1. AT Level I Training. All Contractor employees, to include subContractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subContractor employee, to the COR. AT Level I Awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.16.2. Access and General Protection/Security Policy and Procedures. Contractor and all associated sub- Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce shall comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.16.3. iWATCH Training. The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award. Training is available from the COR.

1.6.16.4. Contractor Employees Who Require Access to Government Information Systems. All Contractor employees with access to a Government info system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and shall successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter. https://ia.signal.army.mil/

1.6.16.5. OPSEC Training. Per AR 530-1, Operations Security, new Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees shall complete annual OPSEC awareness training and adhere to organization’s security program. http://cdsetrain.dtic.mil/opsec/

1.6.16.6. Information Assurance (IA)/Information Technology (IT) Training. All Contractor employees and associated sub-Contractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment and as required.

1.6.16.7. Information Assurance (IA)/Information Technology (IT) Certification. Per DoD 8570.01-M , DFARS

252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.6.16.8. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language text requires US based Contractor employees and associated sub-Contractor employees to make available and to receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13.

Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.16.9. For contractors requiring Common Access Card (CAC).Common Access Card. Before CAC issuance, Contractor employees require a minimum of a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05, Policy and Implementation Procedures for Common Access Card Credentials and Installation Access for Uncleared Contractors. Contractor employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally-controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.16.10. Threat Awareness Reporting Program. Per AR 381-12, Threat Awareness and Reporting Program, Contractor employees with security clearances must receive annual Threat Awareness and Reporting Program training by a Counter-Intelligence agent or other trainer as specified in AR 381-12, paragraph 2-4b.

1.6.17. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, will meet periodically, quarterly as a minimum, with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.18. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and facilitate site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.19. Key Personnel:

1.6.19.1 The following personnel are considered key personnel by the Government: contract manager; alternate contract manager; ISR Infrastructure component lead; alternate ISR Infrastructure component lead; ISR Mission Capacity component lead; alternate ISR Mission Capacity component lead; ISR Services (Performance) component lead; alternate ISR Services (Performance) component lead; ISR Services (Cost) component lead; alternate ISR Services (Cost) component lead; ISR systems lead; alternate ISR systems lead; ISR system administrator, IMCOM Lead; alternate IMCOM Lead; and ISR information system security officer (ISSO). One person can hold more than one of the following key personnel positions: ISR systems lead, alternate ISR systems lead, ISR system administrator, and ISR ISSO. The exception to this is that the ISR systems lead and alternate ISR systems lead positions must be filled by different people. Certain Key Personnel must be able to attend in-person meetings in the Pentagon when remote participation is not possible. The key personnel positions required to attend meetings in the Pentagon on short notice are the contract manager (or alternate contract manager), ISR Infrastructure component lead (or alternate ISR Infrastructure component lead), ISR Mission Capacity component lead (or alternate ISR Mission Capacity component lead), ISR Services (Performance) component lead (or alternate ISR Services (Performance) component lead), and ISR Services (Cost) component lead (or alternate ISR Services (Cost) component lead). Typically, the Contractor is required to attend one meeting per week, and up to five meetings per week, onsite at the Pentagon. The individual(s) required to attend are determined by the subject area of the meeting and varies by week. In addition, the Contractor shall provide a contract manager who shall be responsible for the performance of the work. The names of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0830 and 1700 EST, Monday thru Friday. In the event of the replacement of any key personnel, the Contractor shall notify the KO in writing of such replacement and provide the replacement name(s), telephone number(s), and qualifications at least 15 calendar days prior to a planned replacement, or within 24 hours after an unplanned replacement. All key personnel and alternate key personnel resumes will be reviewed to ensure they have the qualifications listed below: All key personnel must have at least a bachelor’s degree from an accredited college or university as shown in the Table, Minimum Qualifications for Key Personnel. Accreditation must be from an accreditor that is recognized by either the Council for Higher Education Accreditation or the U.S. Department of Education. The System Administrator and Information System Security Officer must have a minimum of three years of specialized work experience. All other key personnel must have a minimum of five years specialized work experience. Specialized work experience is different for each key personnel and is specified in the table below. Two years of work experience must be with the DoD Installation management departments, directorates, or agencies specified in the table below. The two years of work experience in installation management can be a subset of the five years of specialized work experience if the installation management experience was in one of the specialized experience areas. Higher education (i.e., a master’s degree) is not a substitute for work experience. All key personnel shall be functionally proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Outlook, Microsoft Access, Adobe Acrobat and Internet Explorer (or a comparable internet browser application). All key personnel must maintain a Secret security clearance from the Defense Industrial Security Clearance Office by the time performance begins. Specific professional certification requirements are identified in the table below for the ISR Services (Cost) lead, contract manager, alternate contract manager, ISR systems lead, ISR systems lead alternate, ISR system administrator, and ISR ISSO. The minimum requirements for key personnel and their alternates are provided in the following table.

Table: Minimum Requirements for Key Personnel and Alternates

ISR Key Personnel

Formal Education from an Accredited College or University

* 2 Years Work Experience in Installation management

* 5 Years of Specialized Work Experience (except where noted)

Security Clearance during contract performance

Certifications

ISR

Infrastructure Lead & Alternate

Bachelor’s Degree

Directorate of Public Works (DPW) or other DoD equivalent****

Federal Real Property

Secret None Required

ISR Mission Capacity Lead

Bachelor’s Degree

DPW & Directorate of Plans, Training, Sustainability or Natural

Secret None Required

& Alternate Mobility, and Security (DPTMS), or other DoD equivalent****

Resource Capacity or Federal Master Planning

ISR Services (Performance) Lead & Alternate

Bachelor’s Degree

Plans, Analysis, and Integration Office (PAIO), or DOD equivalent****

Performance Metric Development and Data Analysis

Secret None Required

ISR Services (Cost) Lead & Alternate

Financial Management, Finance, Economics, or Accounting Bachelor’s Degree

Resource Management, G8, or other DOD equivalent****

Financial Management, Accounting, Budgeting, Planning Programming Budgeting and Execution System, or DoD Payroll

Secret ** DoD Financial Management, Certified Defense Financial Management (CDFM), or Certified Public Accountant

(CPA)

IMCOM Lead & Alternate

Bachelor’s Degree

PAIO or other DoD equivalent****

Performance Metric Development

Secret None Required

ISR Contract Manager & Alternate

Bachelor’s Degree (i.e.

Business Administration , Management Information Systems, or Management Degree)

Experience in at least two of the above areas (DPW, DPTMS, PAIO, Resource Management) and managing Government contracts

Experience in at least two areas above (Real Property, Sustainability/ Natural Resource Capacity, Master Planning, Data Analysis, Financial Management, Accounting, Budgeting, Planning, Programming, Budgeting and Execution, DoD payroll, performance metric development), and either Business Administration or Management Information Systems

Secret Project Management Institute (PMI) Project Management Professional (PMP) or Master of Business Administration Degree

*** ISR Computer Chief Information Lead: Secret Certified

Systems Lead and Alternate

Science, Computer Engineering Degree, Cyber Security, or Computer Information Systems Bachelor’s Degree

Officer (CIO)/G6, Network Enterprise Technology Command (NETCOM), or other DoD equivalent****

Managing an Information System;

Alternate:

Maintaining or Managing an Information System

Information Systems Security Professional (CISSP), or Security+, or Global Information Assurance Certification

(GIAC)

*** ISR

System Administrator

Bachelor’s Degree

CIO/G6, NETCOM,

or other DOD equivalent****

Information Technology (3 years work experience)

Secret IA Baseline Certification for IA Technical Level II (includes

GSEC,

Security+ CE, SSCP, CCNA-

Security) &

CE/OS

Certificate

*** ISR

Information System Security Officer

Bachelor’s Degree

CIO/G6, NETCOM,

or other DOD equivalent****

Information Technology (3 years work experience)

Secret IA Baseline Certification for IA Technical Level II (includes

GSEC,

Security+ CE, SSCP, CCNA-

Security) &

CE/OS

Certificate

* The two years of work experience in installation management can be a subset of the five years of specialized work experience if the installation management experience was in one of the specialized experience areas.

**Certification is required for the ISR Services (Cost) lead and not required for the ISR Services (Cost) alternate.

***One person can hold more than one of following key personnel positions ISR systems lead, alternate ISR systems lead, ISR system administrator, and ISR ISSO. The exception to this is that the ISR systems lead and alternate ISR systems lead positions must be filled by different people.

****Other DoD Equivalent refers to a similar position completing installation management (i.e. real property, master planning, facility, financial management, information system, etc.), related tasks for another Military Service, DoD Agency, another Federal or State Agency, or a contract position performing similar tasks for the Army, another Military Service, a DoD Agency or another Federal or State Agency.

1.6.19.1.1. System Administrator: At least one Contractor employee shall obtain and maintain the training necessary to perform server administrator tasks and stay current with emerging administrator requirements (see 5.2).

Upon award, the Contractor shall have obtained the necessary certifications and requirements as shown in the ISR Key personnel table in order to have access to the network and servers that ISRWeb and the ISR website utilize.

The Contractor shall maintain the necessary certification and requirements throughout the life of the contract.

1.6.19.1.2. Information System Security Officer (ISSO): The Contractor shall assume the role of ISSO. Upon award, the Contractor shall be in compliance with the requirements of DoD 8570.01-M, Information Assurance (IA) Workforce Improvement Program and maintain compliance throughout the life of the contract. The Contractor shall work with designated personnel in the OACSIM Information Technology Directorate to ensure ISRWeb maintains compliance with all required tests and updates in support of the certification and accreditation of ISRWeb. The Contractor shall perform annual tests on ISRWeb such as the Contingency Test, Disaster Recovery and Security Control Test, Annual Security Controls Testing and Annual Security Review. The Contractor shall serve as an Installation System Security Officer providing support to the ISR Program Manager in support of the DoD Risk Management Framework (RMF) Authorization Process, to include completing registration and update efforts within the Enterprise Mission Assurance Support Service (eMASS) system, in support of Army Portfolio Management Solution (APMS) system updates, and in regards to updates to the ISR Business System Architecture documentation.

1.6.19.1.3. Special Qualifications:

1.6.19.1.3.1. All contract personnel shall, at a minimum, have two years work experience unless otherwise indicated in the Table: Minimum Requirements for Key Personnel and Alternates. Work experience is required in at least one of the following areas: performance metric development; performance metric utilization; Federal real property;

Federal master planning; financial management; accounting; management information systems; sustainability;

natural resource capacity; budget analysis; data analysis; database administration; software development; web development; enterprise architecture; software architecture, data architecture; or engineering.

1.6.19.1.3.2. All Contractors shall be proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Outlook, Microsoft Access, Adobe Acrobat and Internet Explorer (or a comparable internet browser application).

1.6.19.1.3.3. The software applications that ISRWeb utilizes include: Microsoft SQL Server, Microsoft Visual…