Questions and Answers.pdf

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CCTV Products
Solicitation number
W9124G25XCCTV
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The file is a Questions and Answers document for a CCTV Products solicitation (W9124G25XCCTV) issued by the Department of the Army Materiel Command Mission and Installation Contracting Command. The opportunity is a firm-fixed price contract set aside 100% for small businesses, seeking a one-time purchase of CCTV products and installation at Fort Novosel, Alabama. Key details include a 10,000 square foot interior and 25,000 square foot exterior installation requiring a HANWA 8K Network Video Recorder with 48TB Hard Drive, which will serve as the primary system server with no remote monitoring capabilities.

The solicitation requires a one-year warranty covering parts (not labor), with a mandatory 60-minute onsite response time applicable 24/7. The system will be a stand-alone setup with no internet connection. Quotes must be submitted via email to the Contract Specialist and Contracting Officer by 12:00 PM Central Daylight Time on April 24, 2025, in PDF format with a 20-page limit. Post-warranty maintenance calls will be handled through a Government Purchase Card, with labor charges not exceeding $2,500. The government will not cover lodging or food expenses for maintenance personnel, and drawings will be provided in lieu of a site visit.

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QUESTION ANSWER

The product list references a HANWA 8K Network Video Recorder (Intel Based) with 48TB Hard Drive. Can you confirm whether this device will function as the primary system server for video management and remote monitoring, or if an additional server setup is expected?

It will be the primary, no remote monitoring.

Is the 60-minute response defined as acknowledgment, remote support, or on-site arrival?

On site. This is a stand-alone system with no connection to the internet.

Are those response times applicable 24/7, or during standard operating hours?

24/7

Does the one-year warranty include both parts and labor?

Just parts

After the warranty period, will support requests still be subject to the 60-minute response commitment when billed via

GPC?

Yes

Is there a standard rate sheet or agreement available for post-warranty service calls or maintenance plans?

No, note that labor charges cannot exceed $2500.00 on the GPC.

How do you submit a quote? Within the combined/synopsis solicitation attachment, there is a section at the bottom of page 1 for how quotes should be received. It reads as follows:

“Quotes shall be provided in writing via e-mail to Contract Specialist, Jolene A.

Granger at jolene.a.granger.civ@army.mil and Contracting Officer, Anita Mclain at anita.l.mclain.civ@army.mil. Quotes shall be in PDF format with a limit of 20 pages.”

We would like to know if this is a brand-new contract OR if there is (was) an incumbent performing these services.

If not brand new, could you please provide the current / previous contract number?

This is a new requirement.

Are there available drawings and photos of the building that indicate the proposed camera installation locations?

Yes, something could be worked out to send pics or diagram mailto:jolene.a.granger.civ@army.mil mailto:anita.l.mclain.civ@army.mil

Would you allow and provide for a site visit? Drawings were provided in lieu of a site visit.

Could you confirm that Fort Novosel, Alabama is the correct delivery and installation location?

Yes, Fort Novosel, Alabama is the place of performance.

What is the height of the ceiling for the camera installation?

Interior is 10 foot high. Exterior is 25-30 foot high.

How long of a CAT cable is necessary for this project?

The building coverage is 10,000 square foot interior and 25,000 square foot exterior.

Do we need to write a technical statement? No, this requirement is awarded by quote.

We have to have a one year Maintenance plan with 60 minute response time for the system. The question is if the government will pay for lodging and food for personal use, need one or two personnel .

The government will not pay for lodging and food.

File details come from the government source that posted it. Updated .