W9124G20R0001.pdf

SEE ADDENDUM

(No Collect Calls)

W9124G20R0001 01-Oct-2019

b. TELEPHONE NUMBER

334-255-9754

8. OFFER DUE DATE/LOCAL TIME

03:30 PM 30 Oct 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9124G9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

FLORUTHA A. ROBINSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011334894

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT RUCKER

BUILDING 5700 ROOM 380 NOVOSEL STREET

FORT RUCKER AL 36362-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$38,500,000

NAICS:

812332

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF84

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124G20R0001

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0001 1 Job Laundry Services – Base Year

FFP

Laundry Services for Fort Rucker, Alabama. Period of Performance for Base Year is 15 November 2019 – 14 November 2020. A modification will be issued for the 12 month period. All Laundry Services will be provided IAW the attached PWS

Blankets Wool 18,000 EA $ Pillow 6,000 EA $ Pillowcase 20,000 EA $ Sheets Bed CTN 40,000 EA $ MISC Small 20 EA $ MISC Medium 30 EA $ MISC Large 40 EA $ Manpower Reporting 1 EA $

FOB: Destination

PURCHASE REQUEST NUMBER: 0011334894

PSC CD: S209

ESTIMATED

NET AMT

UNIT UNIT PRICE ESTIMATED AMOUNT

0002 1 Job Dry Cleaning Services – Base Year

FFP

Dry Cleaning Services for Fort Rucker, Alabama. Period of Performance for Base Yea is 15 November 2019 – 14 November 2020. A modification will be issued for the 12 month period. All Dry Cleaning Services will be provided IAW the attached PWS.

Alter Clothes, Veils (Chaplain) 25 EA $ Aprons 100 EA $ Coat, AG-344, Men’s/Women’s 800 EA $ Curtains 2,000 SQ YD $ Flags 100 EA $ Gloves (Funeral Detail Only) 2,000 PR $ Napkins 500 EA $ Necktie/Necktab, Black 170 EA $ Overcoat, All-Weather 25 EA $ Robe (Chaplain) 25 EA $ Shirt, AG-415 (Funeral Detail Only) 1,000 EA $ Shirt, Wool 25 EA $ Skirt, AG-344 25 EA $ Tablecloths 2,000 SQ YD $ Trousers, Ag-344, Men’s/Women’s 1,000 PR $ Uniform, 2 PC 200 SETS $ Zip Out Liners for Coats 25 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

1001 1 Job OPTION Laundry Services – Option Year I

FFP

Laundry Services for Fort Rucker, Alabama. Period of Performance for Option Year I is 15 November 2020 – 14 November 2021. A modification will be issued for the 12 month period. All Laundry Services will be provided IAW the attached

PWS

Blankets Wool 18,000 EA $ Pillow 6,000 EA $ Pillowcase 20,000 EA $ Sheets Bed CTN 40,000 EA $ MISC Small 20 EA $ MISC Medium 30 EA $ MISC Large 40 EA $ Manpower Reporting 1 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

1002 1 Job OPTION Dry Cleaning Services – Option Year I

FFP

Dry Cleaning Services for Fort Rucker, Alabama. Period of Performance for Option Year I is 15 November 2020 – 14 November 2021. A modification will be issued for the 12 month period. All Dry Cleaning Services will be provided IAW the attached PWS.

Alter Clothes, Veils (Chaplain) 25 EA $ Aprons 100 EA $ Coat, AG-344, Men’s/Women’s 800 EA $ Curtains 2,000 SQ YD $ Flags 100 EA $ Gloves (Funeral Detail Only) 2,000 PR $ Napkins 500 EA $ Necktie/Necktab, Black 170 EA $ Overcoat, All-Weather 25 EA $ Robe (Chaplain) 25 EA $ Shirt, AG-415 (Funeral Detail Only) 1,000 EA $ Shirt, Wool 25 EA $ Skirt, AG-344 25 EA $ Tablecloths 2,000 SQ YD $ Trousers, Ag-344, Men’s/Women’s 1,000 PR $ Uniform, 2 PC 200 SETS $ Zip Out Liners for Coats 25 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

2001 1 Job OPTION Laundry Services – Option Year II

FFP

Laundry Services for Fort Rucker, Alabama. Period of Performance for Option Year II is 15 November 2021 – 14 November 2022 A modification will be issued for the 12 month period. All Laundry Services will be provided IAW the attached

PWS

Blankets Wool 18,000 EA $ Pillow 6,000 EA $ Pillowcase 20,000 EA $ Sheets Bed CTN 40,000 EA $ MISC Small 20 EA $ MISC Medium 30 EA $ MISC Large 40 EA $ Manpower Reporting 1 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

2002 1 Job OPTION Dry Cleaning Services – Option Year II

FFP

Dry Cleaning Services for Fort Rucker, Alabama. Period of Performance for Option Year II is 15 November 2021 – 14 November 2022. A modification will be issued for the 12 month period. All Dry Cleaning Services will be provided IAW the attached PWS.

Alter Clothes, Veils (Chaplain) 25 EA $ Aprons 100 EA $ Coat, AG-344, Men’s/Women’s 800 EA $ Curtains 2,000 SQ YD $ Flags 100 EA $ Gloves (Funeral Detail Only) 2,000 PR $ Napkins 500 EA $ Necktie/Necktab, Black 170 EA $ Overcoat, All-Weather 25 EA $ Robe (Chaplain) 25 EA $ Shirt, AG-415 (Funeral Detail Only) 1,000 EA $ Shirt, Wool 25 EA $ Skirt, AG-344 25 EA $ Tablecloths 2,000 SQ YD $ Trousers, Ag-344, Men’s/Women’s 1,000 PR $ Uniform, 2 PC 200 SETS $ Zip Out Liners for Coats 25 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

3001 1 Job OPTION Laundry Services – Option Year III

FFP

Laundry Services for Fort Rucker, Alabama. Period of Performance for Option Year III is 15 November 2022 – 14 November 2023. A modification will be issued for the 12 month period. All Laundry Services will be provided IAW the attached

PWS

Blankets Wool 18,000 EA $ Pillow 6,000 EA $ Pillowcase 20,000 EA $ Sheets Bed CTN 40,000 EA $ MISC Small 20 EA $ MISC Medium 30 EA $ MISC Large 40 EA $ Manpower Reporting 1 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

3002 1 Job OPTION Dry Cleaning Services – Option Year III

FFP

Dry Cleaning Services for Fort Rucker, Alabama. Period of Performance for Option Year III is 15 November 2022 – 14 November 2023. A modification will be issued for the 12 month period. All Dry Cleaning Services will be provided IAW the attached PWS.

Alter Clothes, Veils (Chaplain) 25 EA $ Aprons 100 EA $ Coat, AG-344, Men’s/Women’s 800 EA $ Curtains 2,000 SQ YD $ Flags 100 EA $ Gloves (Funeral Detail Only) 2,000 PR $ Napkins 500 EA $ Necktie/Necktab, Black 170 EA $ Overcoat, All-Weather 25 EA $ Robe (Chaplain) 25 EA $ Shirt, AG-415 (Funeral Detail Only) 1,000 EA $ Shirt, Wool 25 EA $ Skirt, AG-344 25 EA $ Tablecloths 2,000 SQ YD $ Trousers, Ag-344, Men’s/Women’s 1,000 PR $ Uniform, 2 PC 200 SETS $ Zip Out Liners for Coats 25 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

4001 1 Job OPTION Laundry Services – Option Year IV

FFP

Laundry Services for Fort Rucker, Alabama. Period of Performance for Option Year IV is 15 November 2023 – 14 November 2024. A modification will be issued for the 12 month period. All Laundry Services will be provided IAW the attached

PWS

Blankets Wool 18,000 EA $ Pillow 6,000 EA $ Pillowcase 20,000 EA $ Sheets Bed CTN 40,000 EA $ MISC Small 20 EA $ MISC Medium 30 EA $ MISC Large 40 EA $ Manpower Reporting 1 EA $

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

4002 1 Job OPTION Dry Cleaning Services – Option Year IV

FFP

Dry Cleaning Services for Fort Rucker, Alabama. Period of Performance for Option Year IV is 15 November 2023 – 14 November 2024. A modification will be issued for the 12 month period. All Dry Cleaning Services will be provided IAW the attached PWS.

Alter Clothes, Veils (Chaplain) 25 EA $ Aprons 100 EA $ Coat, AG-344, Men’s/Women’s 800 EA $ Curtains 2,000 SQ YD $ Flags 100 EA $ Gloves (Funeral Detail Only) 2,000 PR $ Napkins 500 EA $ Necktie/Necktab, Black 170 EA $ Overcoat, All-Weather 25 EA $ Robe (Chaplain) 25 EA $ Shirt, AG-415 (Funeral Detail Only) 1,000 EA $ Shirt, Wool 25 EA $ Skirt, AG-344 25 EA $ Tablecloths 2,000 SQ YD $ Trousers, Ag-344, Men’s/Women’s 1,000 PR $ Uniform, 2 PC 200 SETS $ Zip Out Liners for Coats 25 EA $

FOB: Destination

CLAUSES INCORPORATED BY FULL TEXT

52.216-18 ORDERING. (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of a modification by the individuals or activities designated in the Schedule. Such modifications may be issued from 15 November 2019 through 14 November 2024.

(b) All modifications are subject to the terms and conditions of this contract. In the event of conflict between a modification and this contract, the contract shall control.

(c) If mailed, a modification is considered "issued" when the Government deposits the modification in the mail.

Modifications may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the

Schedule.

(End of clause)

252.216-7006 ORDERING (MAY 2011)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of a modification by the individuals or activities designated in the contract schedule. Such modifications may be issued from 15 November 2019 through 14 November 2024.

(b) All modifications are subject to the terms and conditions of this contract. In the event of conflict between a modification and this contract, the contract shall control.

(c)(1) If issued electronically, the modification is considered ``issued'' when a copy has been posted to the Electronic Document Access system, and notice has been sent to the Contractor.

(2) If mailed or transmitted by facsimile, a modification is considered ``issued'' when the Government deposits the modification in the mail or transmits by facsimile. Mailing includes transmittal by U.S. mail or private delivery services.

(3) Modifications may be issued orally only if authorized in the schedule.

(End of Clause)

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

C.1 General:

C.1.1. Scope of Work: The Contractor shall furnish all labor, supervision, transportation for pick-up and delivery services, supplies, vehicles, tools, physical plant/facilities and equipment (except as specified herein as furnished by the Government) as required and necessary for the performance of laundry and dry cleaning service for Fort Rucker, Alabama. Specifications in this contract cover the requirement of providing laundry and dry cleaning service in a Contractor Owned, Contractor Operated (COCO) facility. The Contractor shall make pick-ups and deliveries to and from Buildings 172A as specified in Technical Exhibit 5. This contract includes all functions, tasks, and responsibilities inherent to a laundry and dry cleaning operation. The Contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering. The Contractor shall establish and maintain a system of records to accurately account for all work performed and shall be responsible for the preparation of all administrative correspondence and reports incidental to the work covered by this contract. The Contractor shall provide laundry and dry cleaning service to all authorized patrons as identified in paragraph 2-8 and 2-9 of AR 210-130. The Contractor shall verify authorized patrons through the use of DD Form 2A (US Armed Forces Identification Card) and DD Form 1173 (Uniformed Services Identification and Privileges Card). The units to be covered by this contract for laundry and dry cleaning services are listed at Technical Exhibit 5. Such listings are not necessarily all inclusive and are subject to change. The Contracting Officer will furnish the Contractor a list of customers authorized to turn-in and pickup organizational items for cleaning not later than five working days prior to commencement of work under this contract. The Contracting Officer will submit changes to this list to the Contractor not later than 24 hours of the known change. The Contractor shall be responsible for the operation of all services identified in the Bid schedule. All work under this contract shall be performed in accordance with the standards described or referenced in this contract. Each contractor employee shall complete Level 1 anti-terrorism awareness training and obtain a certificate of completion. The training is publicly available at https://atlevel1.dtic.mil.at. A copy of the certificates must be forwarded to the contracting officer.

Manpower Reporting: The Contractor shall furnish all labor, materials and facilities required to report actual labor hours, dollars and other information directly from their accounting system as required by the Manpower Reporting Requirement. This requirement may be priced or not separately priced (NSP). This report is due by October 31 of each year throughout the duration of the contract.

REPORT ANNUAL CONTRACTOR MANPOWER (INCLUDES SUB-CONTRACTOR MANPOWER)

REQUIRED FOR THE PERFORMANCE OF THIS CONTRACT. WEB ADDRESS: https://cmra.army.mil.

C.1.2 Normal Operating Hours - Fort Rucker, AL. The Contractor shall operate a facility in Building 172A from 0700 to 1700 hours, Monday through Friday, excluding holidays and days designated as no scheduled activities (DONSAs), to receive and process individual laundry and dry cleaning. Building 172A will be the Main Shipping and Receiving Point for Organizational and individual laundry and dry cleaning. On DONSA days and during the period designated as the Christmas Exodus (Holidays), the hours of operation for Building 172A may be reduced at the contractor’s discretion, but not less than 0730-1300.

C.1.2.2. Special Mission Requirements. The Contracting Officer will give timely estimates and workload data to the Contractor for scheduling of any anticipated off-schedule workload. Special situations (e.g., structural fire, accident and rescue operations, civil disturbance, severe weather conditions, and mobilization deployment exercises) may require that the facility operate on an extended basis of 24 hours per day. For such events, the Contractor shall be required to complete work in process or submitted for laundry and dry cleaning Service within 24 hours. The Contractor at no increased cost to the Government or the individual patron shall accomplish the emergency processing of laundry and dry cleaning. Laundry and dry cleaning processed under these emergencies shall be processed with the same required quality and workmanship.

C.1.2.3. Emergency Deployment Readiness Exercise. The Contractor shall participate in and support the Emergency Deployment Readiness Exercise (EDRE). The Contractor shall be required to stop all other operations and process required articles for this exercise to ensure they are ready within 24-hours. The Contractor, at the request of the

Contracting Officer, shall be required to furnish certain information and a written report in connection with an exercise (Example: Man hours, overtime and overall cost required for each exercise). The projected frequency of EDRE’s is two to four times per year. Exercises last for approximately 72 hours. A report, when requested, shall be completed within five (5) workdays after the EDRE is completed.

C.1.2.4. Urgent Processing of Organizational Items. Urgent 24-hour laundry and dry cleaning service of organizational items may be required by the Government at any time to support special occasions and VIP visits.

Organizational items such as, but not limited to, flags, pennants, tablecloths and clothing may require this service.

The Contractor shall accomplish emergency processing of laundry and dry cleaning with no increased cost to the Government. Laundry and dry cleaning processed under these urgent requests shall require no sacrifice in quality and workmanship. Workload under urgent contingencies may consist of no more than 24 pieces at any one time and no more than 12 times per year.

C.1.2.5. Overtime. If the Government directs the Contractor to operate beyond normal operating hours, while performing the tasks required in paragraphs 1.2.2., 1.2.3., and 1.2.4., the Government will pay actual overtime labor costs incurred through a modification. The Government will not pay in-direct labor cost.

C.1.3. Personnel.

C.1.3.1. Work Force. The Contractor shall provide a work force necessary to satisfactorily perform the services required in order to meet all variations, shift schedules, and changes as may be required to ensure prompt response to all requirements of this contract. All persons performing under this contract shall remain employees of the Contractor and not of the Government.

C.1.3.2. Conduct of Employees. The Contractor is fully responsible for the performance and conduct of his employees while on the installation performing under this contract. The Contractor shall not allow any employee to perform work while under the influence of alcohol, drugs, or any other incapacitating agent. Military police and other law enforcement personnel on the installation have the right to deny entry or remove from the installation any employee for misconduct, which endangers the health or safety of people or property or for reasons of security. In addition, the Installation Commander may bar any individual from entering under the authority of 18 U.S.C. 1382.

Removal from the installation of a contractor employee shall not relieve the Contractor from the requirement to meet the terms and conditions of the contract.

C.1.3.3. Project Manager. The Contractor shall provide an “on-site” Project Manager with authority to act for the Contractor and be responsible for the performance of the work at Fort Rucker as specified herein. The Project Manager’s normal tour of duty shall be 0730-1615 hours, Monday through Friday with the exception of Legal Public Holidays. The Contractor shall provide an alternate, with the same authority as the project manager, to act in the project manager’s absence. The Project Manager or alternate shall be physically present for duty during hours of operation. Designation of the project manager and alternate shall be in writing and provided to the Contracting Officer ten (10) working days prior to the contract start date and shall include name of designees, home addresses, and home telephone numbers. The Contractor shall notify the Contracting Officer of any changes, in writing, within one workday.

C.1.3.4. The Contractor shall not employ any alien who does not have a valid US Immigration/Registration Card.

The Contractor shall furnish contractor personnel, working on Fort Rucker, a name tag, indicating as a minimum the company name and the employee’s last name. Name tags for the project manager and any supervisor(s) shall indicate job title, in addition to the employee’s name.

C.1.4. Quality Control/Quality Assurance.

C.1.4.1. Quality Control Plan (QCP). The Contractor shall establish a complete Quality Control Plan to ensure that the requirements of the contract are provided. The Contractor’s QCP shall be provided to the Contracting Officer by the contract start date for review and approval, and as any changes occur. The Contracting Officer will review the QCP, including changes. The QCP shall include, but not be limited to the following:

C.1.4.1.1. A quality control inspection system covering all services to be performed under this contract. It must specify areas to be inspected on a scheduled or unscheduled basis, the name or title of the individual who will accomplish the inspections, and how inspections are to be conducted.

C.1.4.1.2. The Contractor shall establish a method for identifying deficiencies in the quality of service performed and the corrective action to be taken before the level of service becomes unsatisfactory.

C.1.4.1.3. The Contractor shall maintain a file of all quality control inspection reports and the corrective action taken. These files shall be maintained by the Contractor throughout the terms of the contract. These files shall be made available to the Contracting Officer during the terms of the contract.

C.1.4.2. Quality Assurance. The Contracting Officer will monitor the Contractor's performance under this contract as specified in Section E, Inspection and Acceptance of this contract.

C.1.4.2.1. The Contracting Officer will inspect for compliance with contract terms. These inspections will be conducted in accordance with Section E. All surveillance observations will be discussed with the Project Manager immediately after the occurrence.

C.1.4.2.2. When the Contractor's performance is unsatisfactory, a Contract Discrepancy Report (CDR) will be issued.

The Contractor shall reply, in writing, providing reasons for the unsatisfactory conditions, the corrective action taken, and procedures to prevent recurrence.

C.1.5. Other Personnel. The Contractor shall furnish supervisory, administrative, and all labor personnel to accomplish all work required. The Contractor may not hire any person whose employment would result in a conflict with Standards of Ethical Conduct for employees of the Executive Branch, 5 CFR Part 2635, and the DOD Joint Ethics Regulation (JER), DOD Reg 5500.7-R.

C.1.5.1. Contractor’s employee shall not loiter in or around the Government installation during off duty hours.

C.1.5.2. Performance Evaluation Meetings. The Contractor or Project Manager shall meet with the Contracting Officer (KO), and the Contracting Officer's Representative (COR)/Quality Assurance Evaluator (QAE), when the KO requests such meetings. Written minutes of these meetings shall be signed and dated by all parties. A copy of the minutes of each meeting will be provided to each participant. The Contractor must submit any non-concurrence, in written memo form addressing the specific areas not concurred with, to the KO within three working days of receipt of the minutes.

C.1.6. Safety. Upon commencement of work under this contract, the Contractor shall establish a safety program meeting requirements of Public Law 91-596, Occupational Safety and Health Act of 1978 (OSHA) December 29, 1970. Compliance with OSHA requirements will be subject to inspections and verifications by the Safety Office, Fort Rucker, AL. The Contractor shall conduct a safety orientation meeting for all contractor employees immediately following their employment and thereafter, shall hold monthly safety meetings. A roster of those attending the orientation shall be forwarded to the Safety Office and a copy provided to the KO within 2 workdays following the safety orientation.

C.1.6.1. Safety Inspections. The KO reserves the right to conduct unannounced inspections at any time on Government-furnished property and facilities.

C.1.6.2. Safety Reporting. The Contractor shall report all violations of fire and safety regulations and other related hazards to the KO as soon as they are known.

C.1.6.3. Contractor’s employees shall observe and comply with all rules and regulations concerning fire, safety, sanitation, security, possession of firearms or other lethal weapons while on the Fort Rucker Installation. Copies of pertinent installation rules and regulations will be made available to the Contractor upon request.

C.1.7. Vehicle Operation and Licensing. The Contractor shall ensure that all vehicles used in the performance of this contract are in safe operating condition and comply with the requirements of licensing of the state of Alabama.

C.1.7.1. All personnel, operating vehicles on the Fort Rucker installation, shall possess a valid and current state driver's license.

C.1.7.2. Vehicles. The Contractor shall provide all required vehicles, vehicle fuels, lubricants, repairs, etc. All vehicles to be used under this contract must be maintained in a safe and serviceable condition for the duration of the contract period. In addition, the vehicles must be kept clean (interior and exterior) with no unsightly residue of dirt, mud, trash, etc. Vehicles shall be loaded with clean laundry and dry cleaning in accordance with applicable policies and regulations, and equipped as noted in 5.10 through 5.10.6. The Contractor shall not overload vehicles to the extent that clean items being returned, are readily susceptible to wrinkling. Vehicle efficiency is solely the responsibility of the Contractor. The Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate. The Contractor shall not perform vehicle maintenance on the installation.

C.1.7.3. The operation of any motor vehicle in an unsafe condition is prohibited. A vehicle is unsafe when any condition exists which could contribute to an accident or otherwise result in injury to personnel. The Contractor shall ensure that contract drivers comply with posted speed limits and do not unduly obstruct traffic flow, especially during any peak traffic periods.

C.1.7.4. The Contractor shall be required to provide marking, identifying the Contractor by name on each contractor-furnished vehicle. These markings shall be placed on each door, on both sides of each two-door vehicle, and on the front two doors of each four-door vehicle.

C.1.8. Storage and Handling. During the time Government-owned property is in the possession of the Contractor, it shall be adequately stored and protected in such a manner to maintain proper identification, preventing damage to items, protection from wrinkling, soiling, and other unsanitary conditions, and maintain segregation of items as required by this contract.

C.1.8.1. Transition in Period. During the last 30 days (1-30 September 2013) of the current contract, the incumbent Contractor shall permit the successor Contractor and his employees to observe and become familiar with any and all operations in Buildings 172A at Fort Rucker, AL. There shall be no separate stated cost or payment made by the Government, in direct or indirect costs, due to the transition in period. The incumbent Contractor shall remain responsible and liable for the completion of all service. The incumbent Contractor shall not defer any needed service for the purpose of avoiding responsibility or transferring such responsibility to the successor Contractor. The incumbent/successor Contractor shall cooperate with the successor/incumbent Contractor and the KO so as not to interfere with service being performed in Buildings 172A and the overall operation of this contract.

C.1.8.2. Transition Overlap. During the last 30 days of the contract period, certain items may still be in the hands of the incumbent Contractor for processing and may not be returned until the successor Contractor has commenced service. In such case, the successor Contractor, at no additional cost the Government shall assume responsibility for issuing/returning last items processed by previous Contractor.

C.1.8.3. Phase In Period. The first sixty days of Contractor performance will constitute the phase-in period.

Although the Contractor is responsible for fulfilling all contractual requirements during this period, the KO recognizes that performance may be below the acceptable quality level (AQL) required during sustained contractor operation. For this reason, the KO will be evaluating performance in accordance with the Contractor's quality assurance plan submitted in accordance with Paragraph 1.4.

C.1.8.4. Adjustment of Schedules for Holidays. In cases where a holiday is declared or celebrated on a normal Monday through Friday work week, the schedule of services required by the terms of this contract shall be performed on the next regular workday, (i.e., a normal pickup on Monday for a 72-hour delivery on Thursday, might be interrupted by a holiday of Monday. In this event, the pickup shall be on Tuesday and delivery on Friday.)

C.1.9. Army Invoice Instructions. Wide Area Work Flow (WAWF) is the preferred method to electronically process vendor request for payment. Web site information is provided at Section “G” and Clause 252.232-7003 in Section “I”.

C.2. Definitions.

C.2.1. Accountable Inventory. A physical inventory conducted between the KO, COR, and the Contractor at the beginning and the end of the contract period or as required by the KO. This is an inventory of all Government-owned property, whether real or organizational, including facilities, equipment, and organizational items that is in the custody of the Contractor at the time of the inventory.

C.2.2. Classification. The process of inspecting and classifying all garments and other articles as to the class and type of laundering services to be rendered.

C.2.3. Cleanliness. Each finished item shall be clean, dry and free of lint and objectionable odor. Spots and stains are removed when practical to do so without damage to the fabric.

C.2.4. Contracting Officer (KO). A Government employee duly appointed with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government.

C.2.5. Contracting Officer's Representative (COR). A Government employee, designated in writing by the KO, to act as his/her authorized representative (within the limits of their authority) in administering this contract.

C.2.6. Quality Assurance Evaluator (QAE). A Government employee working with the COR that makes inspections of requirements as identified under the terms and conditions of this contract.

C.2.7. Laundering. The process by which soiled clothing and other fabric items are cleaned with the aid of mechanical action in water solutions of detergents and other additives. For the purpose of this contract, the term includes repellent treating, bleaching, bluing, chemical rinse (sour), starching, ironing and pressing operations appropriate to the type of fabric and nature of soil.

C.2.8. Unserviceable Items. An item which through normal fair wear and tear, misuse, mistreatment, or neglect can no longer be used for its intended purpose. Items having other than minor rips and tears and missing or broken buttons will not be considered unserviceable. For the purpose of this contract, "minor" means tears less than four inches in length.

C.2.9. Water Repellent Treatment. Treatment by hand or machine of fabric items with either solvent or aqueous solutions of water repellent compounds.

C.2.10. Finishing Code. Each item in the schedule has a finishing code assigned. (S) - Starched, (P) - Pressed, (H) - On Hangar (hangar included in unit price), (F) - Folded, (PG) - Packaged, (PHB) - Pressed on Hangar Bagged, (D) - Dried, (I) - Ironed, (B) - Bag, (WRT) - Water Repellent Treatment, (W) - Washed, (BDL) - Bundle, (LB) - Pound, (PR) - Pair, (EA) - Each, (DA) - Day, (HR) - Hour, and (MO) - Month.

C.2.11. Identification. The process by which all items are classified, segregated by processing formula, identified and coded, so as to assure complete identification and control throughout the laundering process.

C.2.12. Miscellaneous. Small, medium, or large is shown at the end of each listing to eliminate the need for a separate listing of items that are received infrequently.

C.2.13. 24-Hour Service. 24-hour service is from time of receipt on one workday to the same time the next workday.

(Example: 0930 hours, Monday to 0930 hours, Tuesday.)

C.2.14. 33-Hour Service. 33-hour service is from time of receipt on one workday to the same time the next workday plus 9-hours. (Example: 0730 hours, Monday to 1630 hours, Wednesday).

C.2.15. 72-Hour Service. 72-hour service is from time of receipt on one workday to the same time three workdays later (Example: 0900 hours, Monday to 0900 hours, Thursday).

C.2.16. Long Weekends. A case where a holiday is declared or celebrated on a Friday through Sunday or Saturday through Monday is defined as a long weekend. Periodically in conjunction with these, "Holiday" weekends, the Fort Rucker Commander designates an additional day as a Day-Of-No-Scheduled-Activities (DONSA), i.e., when the Holiday falls on Monday, Friday may be declared as a DONSA. When this occurs, normal operations may be reduced, on the DONSA day, but not less than 0730-1300 hours.

C.2.17. Piece Count. Articles, such as socks and gloves, for which the common unit is "pair", will be considered and counted as one piece.

C.2.18. Normal Wear and Tear Condition. That which is worn out by normal usage with no negligent misuse involved and cannot be used for its intended purpose.

C.2.19. Pickup Points. A physical location or building where laundry and dry cleaning is made available to the Contractor.

C.2.20. Satisfactory Performance. Finished work produced that meets the Contractor's Quality Control Plan.

C.2.21. Unsatisfactory Performance. Finished work produced that does not meet the Contractor's Quality Control Plan.

C.2.2. Mandatory. Documents marked as mandatory (M) in paragraphs C.6. through C.6.1.2. means that guidance derived from the use of the document is mandatory, not the performance prescribed in the document.

C.2.23. Repairs. The Contractor shall repair all minor rips, tears, and open seams using thread and materials of the same quality, compatible color, color-fastness, and texture as that used in the manufacture of the articles and shall replace all broken or missing buttons with buttons of similar appearance, quality, and of matching color. For the purpose of this contract, "minor" means tears less than four (4) inches in length.

C.2.24. Brevity Codes.

AR – Army Regulation COR – Contracting Officer's Representative PUP - Pickup Point IFI – International Fabricare Institute TE - Technical Exhibit DX – Direct Exchange IPR – Individual Piece Rate COCO – Contractor Owned, Contractor Operated NTE - Not to Exceed IAW – In accordance with GF - Government Furnished CTA – Common Table of Allowances PWS - Performance Work Statement CIF - Clothing Issue Facility CIIP – Clothing Initial Issue Point DEL – Director of Engineering and Logistics QAE - Quality Assurance Evaluator DRMO – Defense Reutilization and Marketing Office FMHB – Furnishing Management Housing Branch, Directorate of Engineering and Logistics (DEL)

C.2.25. Anti-Terrorism Training.

Anti-Terrorism Training. All contractor employees shall complete Level 1anti-terrorism awareness training within 45 calendar days after contract start date. The Contractor shall submit certificates of completion for each employee to the COR within 14 calendar days after completion of training by all employees. AT Level 1 awareness training is available at the following website: https://atlevel1.dtic.mil/at.

C.2.26. iWATCH “See Something, Say Something” Training.

The Contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 45 calendar days of contract award and within 45 calendar days of new employees commencing performance with the results reported to the COR NLT 90 calendar days after contract award.

C.2.27. Operations Security (OPSEC) Training.

Per AR 530-1, Operations Security, new contractor employees must complete Level 1 OPSEC Training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

C.3. Specific Tasks.

C.3.1. The Contractor shall inspect items turned in for laundry and dry cleaning service, to include the contents of laundry and dry cleaning bundles, for rips, tears, broken zippers or for other damage (such as shoe polish, paint, grease, or other recognizable permanent stains) and document such damage on the back of the laundry and dry cleaning list to indicate the kind of damage found.

C.3.1.1. Organizational Bulk Laundry. The Contractor shall be responsible for pickup and delivery service of organizational bulk laundry on a predetermined schedule to balance the workload throughout the week. Items picked up or being turned in will be counted by the Contractor in the presence of the customer and an agreement reached on the number count before the totals are affixed to DA Form 1974. The Contractor shall retain the original.

C.3.1.2. Direct Exchange (DX) of Linens. The Contractor shall operate a direct exchange linen collection program for sheets, pillowcases, mattress cover pads, blankets and pillows. Soiled items received are exchanged immediately for clean serviceable like items at the time soiled items are turned in. The Contractor shall process soiled unserviceable linen items and turn in such items to the Supply Support Activity (SSA) for credit against his/her linen account hand receipt. New/serviceable linens will be issued to the Contractor to replace those turned in as unserviceable at no expense to the Contractor.

C.3.2. Claim Procedures.

C.3.2.1. The Contractor is responsible and liable for any property turned in for servicing, under this contract, that is lost, damaged or cannot be repaired satisfactorily. The Contractor shall include the number of claims and costs on the monthly invoice to the Government.

C.4. Technical Orders, Specifications, Regulations, Manuals, and Forms.

C.4.1. General. Technical orders, specifications, regulations, manuals and other applicable directives will be made available for review at Supply and Service Branch, Building 1215, Fort Rucker, AL. The KO will provide to the Contractor at the start of this contract a copy of all technical orders, regulations, manuals, and other applicable directives. The KO will also provide an initial supply of forms, which are needed, for daily operation.

C.4.1.1. Applicable Regulations, Manuals, and Forms. Publications applicable to this performance work are listed below. The publications have been coded as mandatory (M) or advisory (A). The Contractor shall comply with those coded (M) and shall be guided by those coded (A) to the extent (that is a specific procedure in a paragraph, section, chapter, or volume) specified in the PWS. Supplements or amendments to listed publications may be issued during the life of the contract. The Contractor shall post and update all publications; however, the Contractor shall not change any requirements or procedures without prior written approval of the KO. The Contractor may order copies of publications through normal supply channels after written approval of the Contracting Office. Publications are also available on the following website: http://www.apd.army.mil/.

C.4.1.1.1. ARMY REGULATIONS

DIRECTIVE DATE TITLE CODE APPLICABLE

190-5 May 06 Motor Vehicle traffic Supervision M ALL

210-130 Feb 05 Laundry and Dry Cleaning and Dry Cleaning Operations

M Chapters 1-4 & 6-9

340-21 Jul 85 The Army Privacy Program M ALL

420-41 Sep 90 Acquisition and Sales of Utilities Svc M ALL

670-1 Feb 05 Wear and Appearance of Army Uniforms and Insignia

M ALL

735-5 Feb 05 Policies and Procedures For Property Accountability

M Chapters 2-9 & 13, C.4.1.1.2. DA PAMPHLET

210-9 Mar 02 Laundry and Dry Cleaning and Dry Cleaning Operation Procedures

M ALL

385-40 Mar 09 Army Accident Investigations and Reporting

M Chapters 1, 2, 4, & 5

710-2-1 Dec 97 Using Unit Supply System A ALL

C.4.1.1.3. MISCELLANEOUS REGULATIONS

5500.7 Nov 07 Joint Ethics A

Para 2-303

5CFR 2635.601

CTA 50-900 Nov 08 Common Table of Allowances, Clothing Individual Equipment Procedures

M ALL

C.4.1.1.4. Forms. Forms applicable to this contract are listed below. Use of these forms is mandatory. A 30-day supply of these forms will be provided to the Contractor at contract start date. Thereafter, the Contractor shall submit all requests for additional blank forms on DA Form 17, to AG Publications, Bldg. 5700.

C.4.1.1.4.1. DEPARTMENT OF ARMY FORMS

NUMBER DATE TITLE

DA Form 17 Oct 79 Requisition for Publications & Blank Forms

DA Form 285 Feb 09 Technical Report of U.S. Army Ground Report DA Form 1974 Jun 86 Laundry and Dry Cleaning List

C.5. OPSEC STATEMENT

ANTITERRORISM AND OPERATIONS SECURITY. National Defense Emergencies. In the event of a National Defense Emergency affecting Fort Rucker, the Fort Rucker POC will immediately notify the contract POC. At that time, the Contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Fort Rucker POC that National Defense Emergency conditions are no longer in effect. Fort Rucker will coordinate with the Contractor and adjust the milestone schedule accordingly.

C.5.1. Security. It is the responsibility of the Contractor to obtain entrance clearances for all contractor personnel working on DoD installations and facilities. The installation/facilities will honor all reasonable requests for entrance clearances of essential contractor staff members working at installations, conditioned only upon presentation of proper credentials and in conformance with the installation security regulations. The Contractor will ensure that all access is conducted in a manner so as to minimize interference with military operations at the installation/facility.

C.5.2. The Contractor will appoint a Facility Security Officer (FSO) to coordinate all background investigations activity with the Defense Security Services (DSS/Industry).

C.5.3. Favorable National Agency Check with Inquiry (NACI). Fort Rucker requires all contractor personnel working at a DOD facility to have a current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67; at a minimum a Background Investigation shall be initiated in Joint Personnel Adjudication System (JPAS).

C.5.4. AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army- controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel.

C.5.5. Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C.5.6. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army- controlled installation, facility, or area. The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award.

C.5.7. For Contracts That Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty. All contractor employees must complete annual OPSEC awareness training.

C.5.8. The Contractor shall comply with all applicable Department of Defense (DOD) security regulations and procedures during the performance of this task order. The Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, and Government personnel work products that are obtained or generated in the performance of this task order. All contract employees must adhere to the Fort Rucker guidelines for Security, Force Protection, Information Disclosure, and Conduct.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A Government 0002 N/A N/A N/A Government 1001 N/A N/A N/A Government 1002 N/A N/A N/A Government 2001 N/A N/A N/A Government 2002 N/A N/A N/A Government 3001 N/A N/A N/A Government 3002 N/A N/A N/A Government 4001 N/A N/A N/A Government 4002 N/A N/A N/A Government

52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

(a) Definitions. "Services," as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by reperformance, the Government may (1) require the Contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may (1) by contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or (2) terminate the contract for default.

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 15-NOV-2019 TO

14-NOV-2020

N…