RUCKER_18Q2557_PWS_WOCC_Training_Developers.pdf

PERFORMANCE WORK STATEMENT (PWS)

TRAINING & EDUCATION DEVELOPMENT (TED) MITIGATION SUPPORT

1. General: This is a non-personal services contract to provide training and education product development services to bring designated Lesson Plans (LP) and Programs Of Instruction (POI) to TR 350-70 standard and to properly document the products in Training Development Capability for the Warrant Officer Career College.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform training and education product development services as defined in this PWS except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Based on the FY17 Workload Management results, WOCC was identified as being 13 man years behind projected training development schedule. This fielding requires a review/revision/creation of all TRADOC’s active POIs, CADs, and LPs in the Training Development Capability (TDC) tool to ensure the POI/LPs meet TRADOC Regulation 350-70 standards. To meet fielding expectations, WOCC requires additional training and education developer capacity to review/revise or create POIs, CADs, and LPs as efficiently as possible.

1.3 Objectives: The objective of this contract is to provide additional training and education development support for WOCC to review, revise or create POIs, CADs, and LPs to ensure compliance with TR 350-70 in support of WOCC Courses.

1.4 Scope: The Contractor shall review, revise or create in TDC selected POIs, CADs, and all subordinate LPs to ensure they meet TRADOC Regulation 350-70 standards and input the required information in applicable data fields.

1.5 Period of Performance: The period of performance shall be for a base year of 12 months plus 3 options years.

1.6 General Information

1.6.1. Monthly Progress Reports: Progress reports shall be provided to COR. The monthly progress report includes tasks accomplished, problems/solutions, training provided, personnel gains/losses, and tasks to be accomplished during the next reporting period.

1.6. 2. Quality Assurance: The Government shall evaluate the contractor’s performance in accordance with the contract. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Quality Control: The contractor shall submit a complete Quality Control Plan (QCP) to the COR within fifteen (15) working days after contract award. The QCP shall be implemented on the contract start date. Changes to the QCP shall be submitted to the COR for approval not less than seven (7) working days prior to the effective date of change. The Government will make a final review and acceptance of the QCP and any subsequent changes. The basic tenet of this plan is that the Contractor is responsible for quality. The contractor’s QCP shall:

1.6.3.1 Describe a method / plan acceptable to the Government, for identifying deficiencies in quality of service performed under this contract, before the level of performance becomes unacceptable. The QCP shall also describe the process for corrective actions, without relying on Government direction.

1.6.4 Federal Government Holidays: Except as noted in the work schedule, work shall not be required on the following legal public holidays, nor on days observed in lieu thereof:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

1.6.5 Place of Performance: The work to be performed under this contract shall be performed at the Warrant Officer Career College, Ft Rucker, Alabama.

1.6.6 Type of Contract: The Government will award a Firm Fixed Price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a favorable background investigation to access the non-classified internet protocol router network (NIPRNET).

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.2 Facility Access: The Government shall provide access to a portion of the Government Facility. The Government is responsible for opening and closing the facility each duty day. No other access controls are currently in place.

1.6.8 Special Qualifications: Personnel should be familiar with TR 350-70, Army Learning Policy and Systems and its supporting pamphlets. Recommendations for experience and education are:

Experience: 5 + years experience with knowledge in developing lesson plans, Programs of Instruction (POIs), and education product development in the institutional domain.

Training Development Capability (TDC): The ability to effectively and efficiently use TDC to review, revise or create POIs and LPs.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract;

issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting award.

1.6.11 Key Personnel: The Project Manager and Alternate are key personnel and shall be designated in writing to the KO. The Project Manager or Alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract and one of the individuals shall be available between 0800 – 1700, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12. Identification of Contractor Employees: The Trusted Agents (TA) will support the contractor with Department of Defense (DoD) Common Access Card (CAC) Defense Enrollment Eligibility Reporting System (DEERS) Enrollment.

1.6.13 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor employees.

1.6.14 Contractor Travel. N/A

1.6.15 Other Direct Costs. N/A.

1.6.16 Organizational Conflict of Interest: The KO has not identified any OCIs inherent to this requirement. It is the offeror’s responsibility to notify the KO, prior to submission of proposals, if a potential OCI is identified.

1.6.17 AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at. For Information assurance (IA)/information technology (IT) training. All contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2.

1.6.18 Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet https://atlevel1.dtic.mil/at installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.19 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 15 calendar days after completion of training. http://mdwhome.mdw.army.mil/iwatch

1.6.20 Contractor Employees Who Require Access to Government Information Systems (IS). All contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification Tracking System), and must successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.21 Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC https://www.iad.gov/ioss/site/customer.cfm training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 ANALYSIS, DESIGN, DEVELOPMENT, IMPLEMENTATION, AND EVALUATION

(ADDIE) PROCESS MODEL. The five phases of the ADDIE process model are used to enable the creation of integrated, mission-essential products that support any type of learning and professional growth. ADDIE is a systematic, spiral, ongoing approach to conceiving, planning, organizing, and documenting all unit and individual training/education.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

http://mdwhome.mdw.army.mil/iwatch https://www.iad.gov/ioss/site/customer.cfm

2.1.3 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 CREATE. The creation of a new learning product (POI or LP) in TDC.

2.1.6 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.7 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8 GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT

PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.10 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11 PROGRAM OF INSTRUCTION (POI): A POI is a requirements document that covers a course/phase. It provides a general description of the course content, the duration of instruction, the methods of instruction, and the delivery techniques. It also lists resources required to conduct peacetime and mobilization training.

2.1.12 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.13 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.14 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.15 REVIEW. An assessment of an existing learning product (POI or LP) in TDC to determine if it is adequate, current, and relevant. Review includes minor revisions to a POI or LP, such as incorporating the IRM requirements in an existing POI or LP that is determined to be adequate, current, and relevant.

2.1.16 REVISE. An update or modification of an existing learning product (POI or LP) in TDC to make it current and relevant.

2.1.17 TRAINING DEVELOPMENT CAPABILITY (TDC): is an automated training development that produces, integrates, manages, documents, and delivers both individual and collective training products and associated resource planning information for Army and TRADOC centers and schools.

2.2 ACRONYMS:

ATCTS Army Training Certification Tracking System ADDIE Analysis, Design, Development, Implementation, and Evaluation process AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting COB Close of Business CoE Center of Excellence COR Contracting Officer Representative DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property HQDA Headquarters, Department of the Army IA Information Assurance IAW In Accordance With IT Information Technology KO Contracting Officer LD&E Leader Development & Education LP Lesson Plan MAS Minimum Acceptable Standard MSR Monthly Status Report OCI Organizational Conflict of Interest OPSEC Operational Security POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QAO Quality Assurance Office

QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TDC Training Development Capability TED Training and Education Development TP TRADOC Pamphlet TR TRADOC Regulation TRADOC Training and Doctrine Command WP Work Plan

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide training and access to the automated TRADOC TDC training development tool.

3.2 Facilities: The Government will provide workspaces for Contractor personnel at Fort Rucker to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities associated with paragraph 3.2 for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Equipment: See paragraph 3.2, above.

3.5 Materials: The Government will provide access to all policies and regulations needed to complete the deliverables.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this

PWS.

4.2 Materials: See paragraph 4.1, above.

4.3 Equipment: See paragraph 4.1, above.

5. SPECIFIC TASKS:

5.1 Task #1: The contractor shall develop a Work Plan (WP) that describes the approach to use the TDC training development tool to review, revise or create the POIs and LPs.

5.1.1 Deliverable: A WP that describes the timeline to review, revise or create POIs and LPs IAW TR 350-70 / CRM IRM standards. The briefing will serve as the foundation for a monthly in progress review (IPR) on the progress of development and approval of identified POIs and LPs.

5.1.2 MAS: The WP shall be delivered in a written and briefing format within 10 days of the start of each performance start date (PSD). The written WP plan and its supporting briefing shall be delivered to the Government 2 days prior to the WP presentation to the Government. The Government will have 5 business days after the presentation to review the deliverable and provide comments back to the contractor.

The contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance. Monthly IPRs and significant activity reports shall be conducted/provided IAW Task 3.

5.2 Task #2: Review, revise or create the POIs, LPs, and CADs or other identified equivalent (same or less number of hours) as determined by the COR, in TDC.

5.2.2 Deliverables: The POIs and LPs UASWOCC shall be reviewed, revised or created.

5.2.3 MAS: POIs and LPs shall be reviewed, revised or created IAW TR 350-70, TR 350-70 supporting PAMs and the CRM Lesson Plan Check Sheet. The Government will have 15 business days to review the deliverable and provide comments back to the contractor. The contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance. The return of more than 20% of the submitted products for revision will result in a Contract Deficiency Report (CDR).

5.3 Task #3: Provide a monthly WP IPR and weekly significant activities report

(SIGACTS).

5.3.1 Deliverable: Monthly WP IPR - At a minimum, include the following:

Contract Number/Title

Period covered by the report

Date and Name of preparer

Milestones/Date Contractor Due to COR/Government Due Date/Comments

Status of deliverables

Average time required for review/revise/create per LP

Any deviation from the PWS Tasks

Summary of actions during the Reporting Period

Projected actions for Next Reporting Period

Problem Areas

General Comments

5.3.2 MAS: WP IPR shall be delivered to the COR in the agreed upon format NLT close of business (COB) the 5th working day of the following month or COR agreed delivery schedule. The Government will have 5 business days to review the deliverable and provide comments back to the contractor. The contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

5.3.3 Deliverable: SIGACTS shall contain a short summary of each significant activity that occurred during the COR designated reporting period, normally weekly.

5.3.4 MAS: SIGACTS shall be submitted weekly in the COR agreed upon format and delivered IAW COR agreed delivery schedule.

5.4 Task #4: Contractor Manpower Reporting (CMR).

5.4.1 Deliverable: The Contractor shall report ALL Contractor labor hours required for performance of services provided under this contract for the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

5.4.2 Standard: Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

CRM Lesson Plan Check Sheet

TR 350-70 Army Learning Policy and Systems

TP 350-70-1 Training Development in Support of the Operational Domain

TP 350-70-3 Staff and Faculty Development

TP 350-70-4 Systems Approach to Training: Evaluation

TP 350-70-5 Systems Approach to Training: Testing

TP 350-70-6 Systems Approach to Training: Analysis

TP 350-70-7 Army Educational Processes

TP 350-70-9 Budgeting and Resourcing

TP 350-70-10 Systems Approach to Training Course and Courseware Validation

TP 350-70-12 The Army Distributed Learning (DL) Guide

TP 350-70-16 Army Training and Education Proponents

Training and Education Toolbox (TED-T) -https://atn.army.mil/TreeViewCStab.aspx?loadTierID=2904&docID=35 https://atn.army.mil/TreeViewCStab.aspx?loadTierID=2904&docID=35