Applicable_Attachments.pdf

the

TECHNICAL EXHIBIT 2 - DELIVERABLES SCHEDULE

All deliverables due shall be submitted through the human resources solutions (hrs) portal at www.hrsolutions.army.mil

Deliverable Frequency Medium/Format* Submit to

Quality Control Plan Within 30 calendar days of award and five calendar days of each proposed change(s)

Electronically in

MS Word

COR

PWS 1.4.1

OPSEC Plan PWS

1.4.20.7

Within 90 calendar days of award, within 30 days of changes

Electronically in MS

Word Excel

PowerPoint

COR

Key Control Plan

1.4.9.2.1

Within 30 calendar days of award and five calendar days of each proposed change(s)

Electronically in MS

Word Excel

KO, COR

Employee Roster 1.4.9.4.1,1.4.9.4.2, 1.4.9.4.3.

Monthly, 7th working day of each month and 3 days of change

Electronically in MS

Word Excel

COR

Anti-Terrorism (AT)

Training

Within five working days after

Contract award

Electronically KO, COR

PWS 1.4.10.2.

1.4.10.3, 1.4.10.4 iWATCH Training

PWS 1.10.5

Within 45 calendar days of award and 15 calendar days of each proposed change(s)

Within 45 calendar days of award and 15 calendar days of each proposed change(s)

Within 45 calendar days of award and 15 calendar days of each proposed change(s)

Combating

Trafficking in persons training

14 days after start of work and

Annually there after

Electronically COR

PWS 1.4.9.3

Coordinate and conduct kick-off meeting

PWS 1.4.12

Meeting held within 5 work days of award; Meeting minutes submitted within 5 work days of post-award meeting

Electronically in

MS Word

COR

Host IPR to reflect operational progress

PWS 1.4.13

No less than on a Quarterly basis

Electronically in MS

Word

COR, ACS Director

Phase-out plan NLT 120 calendar days prior to task order completion

Electronically in

MS Word

COR

PWS 1.4.17.2

Deliverable Frequency Medium/Format* Submit to http://www.hrsolutions.army.mil/

Proof of Insurance

1.4.18

Within 10 days of Contract

Award and annually thereafter

Electronically KO, COR

Monthly Status

Report

1.4.19

15th business day each month Electronically in MS

Word Excel

PowerPoint

COR

AT/FP Training

1.4.20.

5 days after start up and within 15 calendar days of each proposed change

Electronically in MS

Word Excel

PowerPoint

COR

I-Watch Training

1.4.20.5

45 days after start up and within 15 calendar days of each proposed change

Electronically in MS

Word Excel

PowerPoint

COR

Information Systems

Security Plan

1.4.20.6.

Within 30 calendar days of award and five calendar days of each proposed change

Electronically in MS

Word Excel

PowerPoint

KO, COR

OPSEC Training

1.4.20.8

Within 30 calendar days of award

Electronically KO, COR

Homeland Security

(NACI)

1.4.20.11

Within 15 calendar days of award and 15 calendar days of each proposed change(s)

Electronically in MS

Word Excel

PowerPoint

KO, COR

Physical Security

Plan 1.4.20.11.7.

Within 30 calendar days of award and five calendar days of each proposed change(s)

Electronically in

MS Word Excel

KO, COR

Performance Data

1.4.26 & 1.4.27

Quarterly, 7th calendar days after prior quarter ending

Electronically in

MS Word Excel

PowerPoint

COR, ACS Director

Common Levels of

Support 1.4.29 Quarterly, 7th calendar days after prior quarter ending

Electronically in MS

Word Excel

PowerPoint

COR, ACS Director

GFP Equipment PWS

3.2

NLT Oct of each calendar year Electronically in MS

Word Excel

COR

GFP Inventory PWS

3.2.1

NLT 31 Oct of each calendar year

Electronically in MS

Word Excel

COR

Workload Data

5.1

Quarterly, 7th calendar days after prior month ending

Electronically in MS

Word Excel

PowerPoint

COR, ACS Director

Intake Service

5.2 & 5.2.1

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

Resource File

Inspection

PWS 5.2.6

NLT 1st Oct Excel and Rolodex COR

Revised SOP

PWS 5.2.7

NLT 1st Oct Electronically in

MS Word

COR

Simple Contacts

5.2.10

Montly, NLT the 7th day of the month for the prior months data

Electronically in

MS Word

COR

Monthly Calendar

PWS 5.2.11

NLT 2 weeks before the end of the month

Electronically in

MS Publisher

COR

Printing Request

PWS 5.2.12

Monthly, NLT 5th working day Printing request form COR

Client Assistance & post service survey cards

PWS 5.2.13

Monthly, NLT 5th working day Electronically in MS

Word Excel

COR

Quarterly inspections documented in MSR

PWS 5.2.14

Quarterly, October, January, April & July, 7th day after each quarter

Electronically in

MS Word

COR

Sign in sheets and event log

5.2.15

1 day following each event Electronically in

MS Word

COR

Operation READY, CARE, Pre/Re

Deployment and reintegration training

5.3.1

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

Crisis intervention

5.3.2

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

Family Assistance

Center (FAC)

5.3.3.

Annually, 10 days following the event

Electronically in

MS Word

COR

Logistical Support

5.3.4

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

Facility Tours

5.3.5.

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

Deployment &

Redeployment briefing

5.3.6.

10 days after event Electronically in

MS Word

COR

FRG Training

5.3.7.

Monthly basis NLT the 5th day of each month

Electronically in

MS Word

COR

SRP

5.3.8.

10 days after event Electronically in

MS Word

COR

Accounting for

Army Service

Contracts Report

(CMR)

PWS 5.4

NLT 31 Oct each calendar year

XML ASA(MRA) Web Site

Electronically through http://www.ecmra.mil http://www.ecmra.mil/

FUNCTION May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 Totals:

Information and Referral

Assisted SM/FM 991 1,052 773 1,222 783 809 954 664 745 924 907 943 10,767 Input new clients into CTS 31 52 42 61 21 49 37 38 57 41 53 36 518

Audited I/R Files 6 8 13 14 8 0 0 7 0 0 6 2 64 Cleared SM 223 275 235 186 157 179 175 142 137 245 175 223 2352 Mobilization and Deployment

Assisted SM/FM through Simple Contacts 67 101 111 99 187 188 98 7 0 4 8 18 888 Assisted SM/FM through Extended Contacts 14 30 20 18 79 61 35 3 0 1 0 13 274

Couples Reintegration Training (CRT) 0 0 0 0 0 0 0 0 0 0 0 5 5

# attendees 0 0 0 0 0 0 0 0 0 0 0 95 95

Newcomers Orientation 4 5 5 4 4 4 4 4 0 1 5 4 44 # attendees 226 318 320 284 250 276 237 223 0 30 225 218 2607

Facilitate FRG Meeting 2 7 7 11 8 9 7 5 0 2 4 12 74 # attendees 40 255 142 196 231 231 162 118 0 141 150 215 1881

R.E.A.L FRG

Leader Training 1 1 0 1 0 0 0 0 0 0 0 2 5

WORKLOAD

ACS Monthly Status Report: Information and Referral Support Program Workload Data May 2017 through April 2018

Month/Year: April 2018

# attendees 18 13 0 8 0 0 0 0 0 0 0 15 54

# evals collected 18 13 0 8 0 0 0 0 0 0 0 15 54

# evals scored at good or higher 18 13 0 8 0 0 0 0 0 0 0 15 54

SRP for Active 0 7 30 60 0 0 0 0 0 9 5 7 118 # attendees 0 233 1400 2800 0 0 0 0 0 9 27 28 4497

SRP for Reserve 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0

Care Team 1 1 0 1 1 0 0 0 0 0 0 0 4 # attendees 8 5 0 15 9 0 0 0 0 0 0 0 37

# evals collected 8 5 0 15 9 0 0 0 0 0 0 0 37 # evals scored good or higher 8 5 0 15 9 0 0 0 0 0 0 0 37

Practical Readiness 0 1 0 0 0 0 0 0 0 0 0 0 1 # attendees 0 14 0 0 0 0 0 0 0 0 0 0 14

R.E.A.L Command Teams ( Rear Detachment) 0 0 0 1 0 0 0 0 0 0 0 0 1 # attendees 0 0 0 20 0 0 0 0 0 0 0 0 20

# evals collected 0 0 0 20 0 0 0 0 0 0 0 0 20 # evals scored good or higher 0 0 0 20 0 0 0 0 0 0 0 0 20

R.E.A.L Key Caller (formerly Point of Contact ) 2 1 1 1 0 1 0 0 0 1 0 0 7 # attendees 22 12 5 11 0 10 0 0 0 3 0 0 63

# evals collected 22 12 5 11 0 10 0 0 0 3 0 0 63 # evals scored good or higher 22 12 5 11 0 10 0 0 0 3 0 0 63

R.E.A.L Foundations 0 0 0 5 0 1 0 0 0 1 1 3 11

# attendees 0 0 0 58 0 10 0 0 0 10 4 17 99

# evals collected 0 0 0 58 0 10 0 0 0 10 4 17 99 # evals scored good or higher 0 0 0 58 0 10 0 0 0 10 4 17 99

R.E.A.L Informal Funds (formerly Treasurer Training) 1 0 0 1 0 0 0 0 0 1 0 1 4 # of attendees 9 0 0 7 0 0 0 0 0 7 0 2 25

# evals collected 9 0 0 7 0 0 0 0 0 7 0 2 25 # evals scored good or higher 9 0 0 7 0 0 0 0 0 7 0 2 25

R.E.A.L Family Readiness Liasion Training 0 1 0 1 0 0 0 0 0 0 1 0 3 # of attendees 0 7 0 12 0 0 0 0 0 0 4 0 23

# evals collected 0 7 0 12 0 0 0 0 0 0 4 0 23 # evals scored good or higher 0 7 0 12 0 0 0 0 0 0 4 0 23

Reunion Puppet Show 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals collected 0 0 0 0 0 0 0 0 0 0 0 0 0 # evals scored good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0

Predeployment Briefings/Fairs 0 8 7 5 8 0 0 0 0 0 0 0 28 # attendees 0 706 566 476 345 0 0 0 0 0 0 0 2093

Master Resilience Traininig 0 0 1 0 6 0 0 0 0 0 0 0 7 # attendees 0 0 4 0 178 0 0 0 0 0 0 0 182

Gossip and Rumor Control 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0

FUNCTION Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 Totals:

Information and Referral

Assisted SM/FM 1,619 1,362 1,061 1,047 1,196 1,173 1,098 1,479 850 930 745 889 890 14,339 Input new clients into CTS 0 66 58 45 66 37 37 30 53 50 36 44 37 559

Audited I/R Files 0 32 20 23 29 22 26 4 10 2 2 8 3 181 Cleared SM 199 249 171 158 296 244 187 184 170 267 188 201 227 2741 Mobilization and Deployment

Assisted SM/FM through Simple Contacts 0 14 41 36 147 502 451 128 0 0 104 112 79 1614

Assisted SM/FM through Extended Contacts 0 0 0 3 9 6 8 0 0 0 2 8 15 51 Couples Reintegration Training (CRT) 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# attendees 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals collected (not required) 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals scored at good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Newcomers Orientation 1 0 1 1 0 2 1 2 0 0 3 5 4 20 # attendees 70 0 80 183 0 113 112 172 0 0 191 303 226 1450

WORKLOAD

ACS Monthly Status Report: Information and Referral Support Program Workload Data April 2016 through April 2017

Month/Year: April 2017

# evals collected (not required) 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals scored at good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Facilitate FRG Meeting 1 0 0 0 0 0 0 1 0 0 0 2 3 7 # attendees 19 0 0 0 0 0 0 47 0 0 0 44 108 218

FRG Leaders Workshop 3 0 0 1 0 0 1 0 0 0 1 0 0 6 # attendees 32 0 0 22 0 0 24 0 0 0 7 0 0 85

# evals collected 32 0 0 20 0 0 21 0 0 0 7 0 0 80

# evals scored at good or higher 32 0 0 20 0 0 21 0 0 0 7 0 0 80

SRP for Active 0 0 17 0 0 0 0 0 0 0 0 0 54 71 # attendees 0 0 619 0 0 0 0 0 0 0 0 0 2700 3319

SRP for Reserve 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Care Team 0 0 0 0 0 1 0 0 0 0 0 1 0 2 # attendees 0 0 0 0 0 9 0 0 0 0 0 9 0 18

# evals collected 0 0 0 0 0 9 0 0 0 0 0 9 0 18 # evals scored good or higher 0 0 0 0 0 9 0 0 0 0 0 9 0 18

Practical Readiness 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals collected 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # evals scored good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Rear Detachment 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals collected 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals scored good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Readiness Essentials for Army Leaders Key Caller (formerly Point of Contact ) 1 0 1 1 0 0 1 0 0 0 1 0 1 6 # attendees 15 0 14 9 0 0 21 0 0 0 13 0 28 100

# evals collected 15 0 14 9 0 0 21 0 0 0 13 0 28 100 # evals scored good or higher 15 0 13 9 0 0 21 0 0 0 13 0 28 99

Readiness Essentials for Army Leaders (R.E.A.L) Foundations 0 0 0 0 0 0 0 0 0 0 1 0 0 1 # attendees 0 0 0 0 0 0 0 0 0 0 7 0 0 7

# evals collected 0 0 0 0 0 0 0 0 0 0 7 0 0 7 # evals scored good or higher 0 0 0 0 0 0 0 0 0 0 7 0 0 7

R.E.A.L Informal Funds (formerly Treasurer Training) 0 0 0 0 0 0 0 0 0 0 0 0 1 1 # of attendees 0 0 0 0 0 0 0 0 0 0 0 0 9 9

# evals collected 0 0 0 0 0 0 0 0 0 0 0 0 9 9 # evals scored good or higher 0 0 0 0 0 0 0 0 0 0 0 0 9 9

Treasurer's Training (JAG) 1 0 0 1 0 0 1 0 0 0 1 0 0 4 # attendees 15 0 0 9 0 0 19 0 0 0 20 0 0 63

# evals collected 15 0 0 9 0 0 19 0 0 0 20 0 0 63 # evals scored good or higher 15 0 0 9 0 0 19 0 0 0 15 0 0 58

Reunion Puppet Show 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # attendees 0 0 0 0 0 0 0 0 0 0 0 0 0 0

# evals collected 0 0 0 0 0 0 0 0 0 0 0 0 0 0 # evals scored good or higher 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Predeployment Briefings/Fairs 0 0 0 2 0 0 0 0 0 0 0 0 5 7 # attendees 0 0 0 525 0 0 0 0 0 0 0 0 793 1318

251. Army Community Service 1/2/2019

Service Outcome Serves as the community central integrator providing comprehensive services to Soldiers & Family Members to prevent or remedy social services issues that hamper readiness.

Service Definition ACS provides programs for Consumer Affairs & Financial Assistance, Emergency Assistance, Exceptional Family Member, Family Member Employment Assistance, Family Advocacy, Foster Care, Information & Referral, Outreach, Relocation Assistance, Mobilization/Deployment, Army Family Team Building, Army Family Action Plan, and volunteer support. ACS may also include Family Support Groups, Army Emergency Relief, Transition Assistance [where there is no ACAP], Deployment Cycle Support (Yellow Ribbon Reintegration Program), Family Assistance Centers (FAC), Survivor Outreach Services and Family Program Offices.

ISR PSC CLS SSP ISR PSC Name CLS SSP Title Intellicode

PSC

Weight

SSP

Cost SSP Description

251-AC-01-01-A 18 Support and enhance all Army Community Service programs by expanding their resource base through promotion and utilization of available tools and resources.

30Community Information Services

ACS Program PerformanceA1

251-AC-13-13-E 6 SSP Description

Programs and support activities designed to assist leaders, Soldiers, their Families and Department of Army Civilians who deploy and their families to successfully manage the challenges of mobilization and deployments before, during, and after they are mobilized regardless of their geographical location.

0CLS SSP Title

Mobilization and Deployment

Mobilization and Deployment

13 E

ISR PSC CLS SSP ISR PSC Name Intellicode

PSC

Weight

SSP

Cost

FY 2019 ISR Services – All documentation can be downloaded from https://isr.hqda.pentagon.mil

Regulations PL101-647 National Child Search Assistance Act of 1990; PL97-292 Victim Witness Protection Act of 1982; PL98-457 Child Abuse Amendments of 1984;

PL103-337 National Defense Authority; PL100-294 Child Abuse Prevention, Adoption and Family Services Act of 1988;DoDD 6400.1 Family Advocacy Program; DoDI 1030.2 Victim and Witness Assistance Procedures; DoDI 6400.2 Child & Spouse Abuse Report; H.R. 5212;Military Domestic & Sexual Violence Response Act; 10 USC 1562 Incentive Program for Improving Responses to Domestic Violence Involving Members of the Armed Forces and Military Family Members; DoDD 6400.1 Family Advocacy Program; DoDI 6400.5 New Parent Support Program; AR 608-18 Family Advocacy Program;

EO 12656 Assignment of Emergency Preparedness Responsibilities; DoDI 1342.22 Military Family Readiness; DA PAM 525-27 Army Emergency Management; 37 USC 402a Supplemental Subsistence Allowance for Low Income members with Dependents; DoDD 1344.7 Commercial solicitation on DoD Installations; DoDD 5030.56 DoD Consumer Affairs Program; DoDI 1342.12 Indebtedness Processing Procedures for Military; EO 13045 Protection of Children From Environmental Health Risks and Safety Risks; 10 USC 2164 Training and Education - DoD Domestic Dependent Elementary & Secondary Schools; PL 102-119 Education of the Handicapped Act Amendments of 1990; 20 USC 921 20 USC 921 Defense Dependent's Education System; DoDD 1020.1 Nondiscrimination on the Basis of Handicap in Programs and Activities Assisted or Conducted by the DoD; DoDI 1342.22 Military Family Readiness; PL 93-112 Rehabilitation Act; AR 608-75 Exceptional Family Member Program; AR 608-1 Army Community Service Center; PL 100-94 Child Abuse Prevention, Adoption & Family Services Act of 1998; PL 95-602 Rehabilitation, Comprehensive Services and Developmental Disabilities Amendments of 1978; 42 USC 4151 Building Defined; DoDI 1010.13 Provision of Medically Related Services to Children Receiving or eligible to Receive Special Education in DoD Dependent Schools Outside the United States; Executive Order: The American Jobs Act; PuAR 608-8-11 Reassignmentblic Law: HR2433 – Veterans Opportunity to Work Act; S.951 - The Hiring Our Heroes Act; Public Law 109-163; 10 USC 1056 Relocation Assistance Programs; 10 USC 1148 relocation Assistance for Personnel Overseas; PL 101-189 Military Family Relocation Act of 1989; DoDI 1342.22 Military Family Readiness; AR 608-1 Army Community Service Center; 10 USC 1056 Relocation Assistance Programs; 10 US Code Sec. 1784 Spouse Preference; DoDI

1342.22 Military Family Readiness; AR 608-1 Army Community Service Centers; 10 USC 1588, PL 105-19 Volunteer Protection Act; 10 USC 1588 Authority to accept voluntary services; DoDI 1100.21 Training and Support for officially sanctioned volunteers; DoDI 1100.21 Volunteer Recognition.

FY 2019 ISR Services ACTIVE Documentation As of 2-Jan-19

FY 2019 ISR Services – All documentation can be downloaded from https://isr.hqda.pentagon.mil

Evaluator Signature:______________________________________________________________________________________________________________________Date__________________________________________________

Service: 251. Army Community Service (ACTIVE Intellicode # 251-AC-01-01-A) FY 2018 Intellicode #: 251-AC-13-13-A

PSC 1: ACS Program Performance / SSP A Community Information Services Outcome: ACS Program Delivery.

Measure Description: Follow up contacts, after services provided, are conducted during each quarter.

Major Service Area Service Function Measure Type Frequency Formula

Soldier and Family Support Army Community Service Shared Quarterly ([a]/[b])*100

PM Toploaded Cost Customer Satisfaction Readiness Information Only JB COLS

Y

Data Element Description YTD Method

Element Toploaded

Q1 Q2 Q3 Q4 Annual a = Number of follow-ups performed per quarter. Sum b = Number of contacts requiring follow up per quarter. Sum c = d = e = f = g = h = i =

Data Source: ACS Client Tracking System Collection Method: A= the number of clients who received ACS services (regardless of type), B= Number of Clients requesting ACS Service.

Notes: This measures all services actually rendered by ACS for those who have requested ACS Services (to include those who are referred to other agencies).

Components: Information and referral, client intake, ACS Director, Management of ACS Center.

https://isr.hqda.pentagon.mil/

FY 2019 ISR Services ACTIVE Documentation As of 2-Jan-19

FY 2019 ISR Services – All documentation can be downloaded from https://isr.hqda.pentagon.mil

Evaluator Signature:______________________________________________________________________________________________________________________Date__________________________________________________

Service: 251. Army Community Service (ACTIVE Intellicode # 251-AC-13-13-E) FY 2018 Intellicode #: 251-AC-15-15-E

PSC 13: Mobilization and Deployment / SSP E Mobilization and Deployment Outcome: ACS better prepared to assist Soldiers and Families during emergencies and/or natural disasters.

Measure Description: ACS staff participates in the Emergency Management Working Group to better prepare to guide Soldiers and Families during emergencies.

Major Service Area Service Function Measure Type Frequency Formula

Soldier and Family Support Army Community Service CLS Quarterly ([a]/[b])*100

PM Toploaded Cost Customer Satisfaction Readiness Information Only JB COLS

Y

Data Element Description YTD Method

Element Toploaded

Q1 Q2 Q3 Q4 Annual a = Number of Emergency Management Working Group meetings attended. Sum b = Number of Emergency Management Working Group meetings held IAW Standards. Sum c = d = e = f = g = h = i =

Data Source: ACS Client Tracking System Collection Method:

Notes:

Components: Support to reintegration and reset requirements, continual adjustment of training delivery and topics to address ‘lessons learned,’ briefings to Commanders, Senior NCOs, Soldiers and Families, individual follow-up to address support requirements and referrals from leadership, Emergency Preparedness – planning & briefings, care during/after major disaster and events requiring safe haven, Master Resiliency Training (MRT).

https://isr.hqda.pentagon.mil/