IB08 AMENDENT 0001 w_SF30 and attachments W9124D22R0009 ESSC 25 Feb 2022.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

15 FEBRUARY 2022

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

1 12

2. AMENDMENT/MODIFICATION NUMBER

3. EFFECTIVE DATE

25 February 2022

4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX SEE ITEM 6

BLDG 1109B STE 250

199 6TH AVE FORT KNOX, KY 40121-5720

W9124D-22-R-0009

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended.

is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Amendment #0001

Please See Continuation Sheets

Point of Contact this action is Deborah R. Davis-Maxwell @ deborah.r.davis-maxwell.civ@army.mil and Jodeen M. Cuffe @ Jodeen.m.cuffe.civ@army.mil

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

Previous edition unusable S TSTANDARD FORM 30 (REV. 11/2016) mailto:deborah.r.davis-maxwell.civ@army.mil mailto:Jodeen.m.cuffe.civ@army.mil

W9124D22R0009--ESSC

AMEND 0001

25 FEB 2022

A. The amendment is issued to respond to offeror inquiries and extend the proposal response due date as outlined herein. Inquiries are presented in a question and answer format for ease of review.

Q1. Page 45-Factor B-Past Performance – Can the Government reconsider requiring Past Performance citations with a value of $1.8 or greater? Will the Government consider $1.5 million threshold?

A1. The annual value cited under Factor B—Past Performance is changed as follows:

FROM: “Relevant past performance is defined as similar in size (annual value of $1.8 Million or greater)…”

TO: Relevant past performance is defined as similar in size (annual value of $1.5 Million or greater)…

Q2. Page 45-Factor B-Past Performance – Scope – Would the Government consider an Administrative and Financial Service contract with the same dollar thresholds, complexity, and FTEs?

A2. The onus remains with the offeror to determine if the projects meet the criteria of being relevant. However, to clarify intent, Factor B—Past Performance is changed as follows:

FROM: “Relevant past performance is defined as similar in…scope (educational administrative support services, etc.)…”

TO: Relevant past performance is defined as similar in … scope (educational administrative support services, contracts with tasks similar to those outlined in the performance work statement, etc.)…

Q3. RFP Instructions to Offerors, Section C Proposal Preparation Instructions. Will the Government accept 10-point font and Times New Roman font type for text, tables and graphics?

A3. Documentation must be legible; the Government does not prescribe a minimum font size for use so long as page limitations are not exceeded.

Q4. RFP Instructions to Offerors, Section C2 Proposal Format, i. General. Can the Government verify if there is a General Volume to submit? If yes, can the Government provide what information they want in the General Volume of the proposal? It states there are 5 pages allocated but no specifics on what needs to be submitted with the General Volume.

A4. General Volume shall include the cover letter, and ancillary information in support of response to the items outlined under 52.212-1 Instructions to Offerors—Commercial products

25 FEB 2022

and Commercial Services, C.3.a. As a result, Addendum to FAR Provision 52.212-1 Instructions to Offerors—Commercial Products and commercial Services, subparagraph B.3.a.

is changed as follows:

FROM: “a. Cover letter: The letter shall contain the following information:”

TO: a. General: Offeror shall provide response to the items outlined in the below table and submit in the General volume.

Q5. RFP Instructions to Offerors, Section C3 Proposal Content, a. Cover Letter. Does the Government want offerors to insert the Cover Page into the General or Technical Volume or does the Government prefer it to be a separate document?

A5. See response to Q4.

Q6. RFP Instructions to Offerors, Factor B: Past Performance. Can the Government clarify what constitutes a key subcontractor, i.e., 20% or 25% of potential work subcontracted?

A6. For purposes of this instrument, a Key Subcontractor is a subcontractor performing 10% or more of the direct labor. As a result, Addendum to FAR provision 52.212-1 Instructions to Offeror subparagraph C.3.c. Factor B—Past Performance is changed as follows:

FROM: “…three example projects performed by either the prime firm or key subcontractor (if utilized) demonstrating recent…”

TO: …three example projects performed by either the prime firm or key subcontractor (key subcontractor is if a subcontractor is performing 10% or more of the direct labor; and if utilized) demonstrating recent…

Q7. RFP Instructions to Offerors, (d) and (e) Price. Can the Government confirm they want offerors to submit Attachment 1 in Excel format, or do they want offerors to submit Attachment 1 as part of the price volume proposal?

A7. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data in the Price volume. Offeror may revise formulas as appropriate for their offer.

Q8. RFP Instructions to Offerors, (d) and (e) Price. RFP states offerors “…provide SCA or Exempt status per labor category, labor category, total productive hours, equivalent FTE, hourly wage (IAW SCA wage determination, if applicable), and total burdened labor cost.” There are no instructions on how to provide this information. Will the Government accept a table placed within the price volume that contains this information?

25 FEB 2022

A8. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data in the Price volume. Offeror may revise formulas as appropriate for their offer. There is no restriction if offeror wants to add sheets to the Attachment 1 workbook.

Q9. PWS Part 1, Section 1.2.2. Place of Performance states, “Contractor shall have 50% of their staff telework on a recurrent basis and 50% of their staff onsite to include the Program Manager (1.5.7.1), Alternate Program Manager (1.5.7.2) and staff supporting task ACED Office Operations Support (5.3) of the PWS.” To facilitate telework, is it the Government’s intent to issue Government Furnished Equipment (GFE) and networked computer systems to the contractor, or is the contractor expected to provide the equipment?

A9. The government will provide computers (desktop or laptop), monitors, keyboards and other computer peripherals to the contractor. See PWS paragraph 3.3.1 for Incidental Government Property.

Q10. PWS Section 1.5.7.2.3 APM and Technical Exhibit (TE) 3.1. The Government states an APM is to be appointed NLT five business days before end of Phase-In Period and the beginning of the contract full performance. Does the Government consider the APM as an FTE on this contract and assigned to a task area? If so, what PWS tasks are they assigned too in addition to supporting 5.1 when acting as the PM?

A10. Allocation of resources to specific tasks remains at the discretion of the offeror.

Q11. PWS TE 3 and TE 3.1. The Government identifies 17 FTE as the Optimum staffing plan at the top of TE 3, pg. 50. We evaluate the number of FTEs per PWS task as higher and estimate that it totals greater than 17 FTE. Can the Government clarify its analysis of labor hours and FTE required.

A11. The Government’s analysis is part of the Independent Government Estimate development and is for official use only. Review Addendum to FAR Provision 52.212.1 Instructions to Offerors C.3.b Factor A, Element 2. Element 2 states “If an offeror proposes alternate staffing from that listed in Technical Exhibit (TE) 3, Optimum Staffing Plan in the PWS, the offeror shall provide detailed information to support how their alternate staffing is capable of supporting this requirement”

Q12. PWS, TE 3.1. Direct Labor Hours column has a total of 44,160, but when you add the number of hours up it totals 32,640. Can the Government confirm the total number of hours should only be 32,640 in TE 3.1?

A12. The total hours should be 32,640.

Q13. Attachment 1 Schedule B and Rate Schedule. The formulas in all the yellow highlight areas for CLIN totals do not map or calculate correctly. Will the Government allow offerors to insert the correct formulas in those cells or can the Government provide a revised Attachment 1?

A13. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data. Offeror may revise forumulas as appropriate for their offer.

Q14. Page 1, of 49. Item 3 says “This acquisition is a commercial item action for a competitive 100% Woman Owned Small Business (WOSB) set-aside.” Does this simply mean the prime has to be a WOSB, or does it mean that if the WOSB prime uses a subcontractor that any subcontractors also must be a WOSB?

A14. Offerors shall comply with regulation under FAR Subpart 19.15 Woman Owned Small Business (WOSB). There are prescriptive nuances therein, and if Offeror has additional questions about the WOSB program, contact its Small Business Administrative representative.

Q15. Page 42 of 49. Item 6 says “Offeror’s proposal shall consist of a completed Schedule B, Technical Management Approach (Adobe pdf), and Pricing Data (Microsoft Excel).” Schedule B includes pricing data and is an Excel spreadsheet. Can the government offer clarification between the Schedule B and the required Pricing Data?

A15. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data in the Price volume. Offeror may revise formulas as appropriate for their offer. Pricing data is intended to include the requisite information under addendum to FAR Provision 52.212.1 Instructions to Offerors C.3.d Price and e. As a result, FAR Provision 52.212-1 C.3.d is changed as follows:

FROM: “d. Price (Completion of Schedule B and FAR provision 52.212-3”

TO: d. Price (Completion of Attachment 1, all pricing data outlined under subparagraph e., and FAR provision 52.212-3.)

Q16. Paragraph "A" on page 41 of 49 states FAR 15-101-2 LPTA selection process will not be used. However, under the addendum to 52.212-2, the solicitation states in the "Price Factor" paragraph that award will be made to the quote judged by overall assessment of the evaluation criteria….which represents the lowest total evaluated price. Choosing from only two ratings of "acceptable" 'unacceptable" for the non-price Factors A and B makes this an LPTA source selection process. One would need a different rating system for non-price factors, such as "Good, Excellent, Satisfactory, Unsatisfactory", if the award was going to be based on something other than a technically acceptable proposal with the lowest price. FAR 52.212-2 requires the Government to not only insert the significant evaluation factors, but to include them in the relative importance of the evaluation factors, such as in descending order of importance. The solicitation's "tailoring" of FAR 52.212-2 is not in the spirit or intent of FAR 52-212. Indeed, the following phrase used in the "Price Factor" paragraph: "which represents the lowest total evaluated price", is exact wording found in FAR 15.101-2 (b)(1). If it is the Government's intent to make award to the technically acceptable proposal that represents the lowed total evaluated price, please remove the word "not" from the sentence in the paragraph A on page 41 of 49 that refers to FAR 15.101-2.

A16. Reference FAR Subpart 13.106-2 (b), which states in part, “…The contracting officer has broad discretion in fashioning suitable evaluation procedures…”. For purposes of this instrument, the approach as outlined has been deemed most suitable for evaluation of proposals submitted.

Q17. Research results show that in year 2019, 2020, 2021, zero woman-owned businesses were awarded contracts under NAICS 611710 that had an annual value of $1.8 mil. Research results show that when the $1.8 mil annual revenue variable is removed, the number of awardees increased from zero to forty-six. Research results are provided in a separate attachment to this email. The incumbent contractor's annual value is less than $1.8 mil. Will the Government please remove the $1.8 mil annual revenue requirement?

A17. Annual revenue requirement shall not be removed. However, it is changed as follows:

FROM: “Relevant past performance is defined as similar in size (annual value of $1.8 Million or greater)…”

TO: Relevant past performance is defined as similar in size (annual value of $1.5 Million or greater)…

Q18. The sentence: "In the context of acceptability/unacceptability, "unknown" shall be considered "acceptable" for the purposes of this evaluation", makes it advantageous for offerors to not include any past performance and thus be assured of an "acceptable" rating for past performance. Meanwhile, offerors who do include past performance risk an "unacceptable" rating on their past performance. Since the Government intends to use data from other sources (i.e., PPIRS), and since no record of relevant past performance or a very sparse record of past performance is given an "acceptable" rating, there is no need for offerors to include past performance information in their proposals. Please either give no record of relevant past performance or a very spare record of past performance an "unacceptable" rating, or alternatively, remove the requirement C. Factor B - Past Performance on page 45 of 49 from the solicitation.

A18. With exception of the change in annual revenue value outlined herein, Past performance approach shall remain as written.

Q19. Proposed page limits refers to four volumes: i. General, ii. Technical, iii. Past Performance, and iv. Price. This is the only time the word "general" is used to refer to a proposal volume. What is supposed to be included in the "General" Volume?

A19. General Volume shall include the cover letter, and ancillary information in support of response to the items outlined under 52.212-1 Instructions to Offerors—Commercial products and Commercial Services, C.3.a. As a result, Addendum to FAR Provision 52.212-1 Instructions to Offerors—Commercial Products and commercial Services, subparagraph B.3.a.

is changed as follows:

FROM: “a. Cover letter: The letter shall contain the following information:”

TO: a. General: Offeror shall provide response to the items outlined in the below table and submit in the General volume.

Q20. Will the "General" Volume be evaluated? If so, what are the evaluation factors and the rating choices?

A20. The content of the General volume is clarified in this amendment and is not an evaluation factor.

Q21. Paragraph 6 states: " Offeror’s proposal shall consist of a completed Schedule B, Technical Management Approach (Adobe pdf), and Pricing Data (Microsoft Excel)." The statement doesn't mention volume i., General, and volume iii. Past Performance. Should they be included in the statement of what the proposal shall consist of?

A21. Addendum to FAR provision 52.212-1 Instructions to Offerors, subparagraph A.6. is revised as follows:

FROM: “Offeror’s proposal shall consist of a completed Schedule B, Technical Management Approach (Adobe pdf), and Pricing Data (Microsoft Excel)….”

TO: Offeror’s proposal shall consist of all material as outlined under this addendum, subparagraph C.2….

Q22. Attachment B contains multiple errors in Column F. Do you want offerors to correct those errors?

A22. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data in the Price volume. Offeror may revise formulas as appropriate for their offer.

Q23. The solicitation states: " Offerors shall provide SCA or Exempt status per labor category, labor category, total productive labor hours, equivalent FTE, hourly wage

(IAW SCA wage determination, if applicable), and total burdened equivalent FTE, hourly wage (IAW SCA wage determination, if applicable), and total burdened labor cost". Do you want offers to add a tab to Attachment 1 Schedule to provide this requested information?

A23. All pricing information shall be presented in Excel format to include Attachment 1 and any supplemental pricing data in the Price volume. Offeror may revise formulas as appropriate for their offer. There is no restriction if offeror wants to add sheets to the Attachment 1 workbook.

Q24. Pararaph 1.2.2 states 50% of Contractor staff shall telework on a recurrent basis.

However, Part 3 GFP and GFE says no GFP will be provided. Does the Government intend to provide government laptops to the Contractor staff who will be teleworking?

A24. The government will provide computers (desktop or laptop), monitors, keyboards and other computer peripherals to the contractor. See PWS paragraph 3.3.1 for Incidental Government Property.

Q25. Regarding the requirement to develop a standard electronic filing naming convention for all ACCESS files, is there a standard electronic filing naming convention for ACCESS files already in existence that was developed by the incumbent contractor? If so, does the Government want the awardee to use the existing filing naming convention? Or does the Government want the awardee to scrap the existing filing naming convention and develop a new one?

A25. The government will provide the filing convention standard.

Q26. Has the scope of work, level of effort, or estimated workload for this PWS changed significantly from that of the incumbent contractor, or is the scope, level of effort, and estimated workload similar to that of the incumbent contractor?

A26. Each offeror is reminded that the instant action shall be quoted as it is currently written, to include possible adjustments to meet mission needs.

Q27. Past Performance Relevance requires an annual value of $1.8M. Will the government consider lowering the value to match the FPDS value for the current contract: " (17 April 2019: $1,233,167.20; 9 Apr 2019: $1,326,115.20; 1 April 2021:

$1,426,594.82; $90,487.20 returned April 16, 2021)"?

A27. The annual value cited under Factor B—Past Performance is changed as follows:

FROM: “Relevant past performance is defined as similar in size (annual value of $1.8 Million or greater)…”

25 FEB 2022

TO: Relevant past performance is defined as similar in size (annual value of $1.5 Million or greater)…

Q28. Under "proposed page limits," the RFP refers to a "General" section with a limit of 5 pages. What does the general section refer to?

A28. General Volume shall include the cover letter, and ancillary information in support of response to the items outlined under 52.212-1 Instructions to Offerors—Commercial products and Commercial Services, C.3.a. As a result, Addendum to FAR Provision 52.212-1 Instructions to Offerors—Commercial Products and commercial Services, subparagraph B.3.a.

is changed as follows:

FROM: “a. Cover letter: The letter shall contain the following information:”

TO: a. General: Offeror shall provide response to the items outlined in the below table and submit in the General volume.

Q29. Does the government want each section listed in the instructions in one volume or separate volumes?

A29. Separate volumes for ease of review.

Q30. 5.1.4.3 refers to 5.1.4.4, saying "meeting minutes are due in accordance with PWS paragraphs 5.1.4.4, 5.1.4.5, and 5.1.4.6.," but there is no 5.1.4.4 in the document. Please clarify this reference.

A30. PWS paragraph 5.1.4.3 is revised as follows:

FROM: “…minutes are due in accordance with PWS paragraphs 5.1.4.4, 5.1.4.5, and 5.1.4.6.”

TO: …minutes are due in accordance with PWS paragraphs 5.1.4.5, and 5.1.4.6.

Q31. TE 2 refers to 5.1.4.4, but there is no 5.1.4.4 in the document. Please clarify this reference. Does the government mean to refer to 1.7.4, Post Award Kick-off Meeting, on page 12 of the PWS?

A31. PWS is revised to incorporate paragraph 5.1.4.4. Reserved

Q32. The PWS goes from 5.2.2 to 5.2.4 in this section, is there a missing requirement or was this just a clerical error with the numbering of the requirements?

A32. PWS is revised to incorporate paragraph 5.2.3. Reserved

Q33. Under PWS 1.4.4, the requirement is listed as reserved, and 1.4.4 is also referred to in TE 2, the PRS table, citing inspection reports. Can the Government clarify what is reserved?

A33. TE 2, Deliverables Schedule is changed as follows:

DELETE: PWS 1.4.4 Inspection Report(s) deliverable.

CHANGE: PWS 1.5.7.1.3 Project Manager Name Frequency and submit to as follows:

Frequency shall change as follows:

FROM: “Submitted as part of the contractor’s technical proposal. AND…” TO: NLT 15 calendar days before any change.

CHANGE: Submit to shall change as follows:

FROM: “Government – Source Selection Evaluation Board…Email to the KO and COR.”

TO: Email to the KO and COR

CHANGE PWS 5.1.4.4 Post award kick-off meeting minutes

FROM: “PWS 5.1.4.4 Post award kick-off meeting minutes” TO: PWS 1.7.4 Post award kick-off meeting minutes.

Q34. Re: “Contractor shall have 50% of their staff telework on a recurrent basis and 50% of their staff onsite to include the Program Manager (1.5.7.1), Alternate Program Manager (1.5.7.2) and staff supporting task ACED Office Operations Support (5.3) of the PWS.” Does this mean that the entire staff rotates their performance location (i.e., remote 50% of the time and on-site 50% of the time), or is the staff divided (i.e., 50% full-time remote and 50% full-time on-site)?

A34. Decision to have the same staff or rotate personnel is at the discretion of the offeror.

Q35. Are the Project Manager and Alternate Project Manager positions exempt from SCA wage determination?

A35. Determination of exempt or non-exempt status of labor categories is a business decision of the offeror and shall be in compliance with Department of Labor policy and regulations.

Q36. Can the Alternate Project Manager be another LCAT supporting the contract?

A36. Allocation of resources to specific tasks remains at the discretion of the offeror.

Q37. REF: 1.5.7.2 The PWS calls for an Alternate Program Manager. “1.5.7.2 Alternate Project Manager (APM). The contractor shall provide an APM who shall be responsible for the performance of the PM’s tasks in their absence.” This LCAT is not listed in TE

3.1 Optimum Staffing Plan”. Is this an addition?

A37. It is included in the FTE count.

Q38. REF: 1.5.7.2 Is the Program Manager and Alternate Program Manager considered

SCA?

A38. Determination of exempt or non-exempt status of labor categories is a business decision of the offeror and shall be in compliance with Department of Labor policy and regulations.

Q39. REF 1.2.2 Could the Government clarify section 1.2.2 Place of Performance which states “Building 1109B and Build 2 (HRC Complex), Fort Knox, KY. Contractor shall have 50% of their staff telework on a recurrent basis and 50% of their staff onsite to include the Program Manager (1.5.7.1), Alternate Program Manager (1.5.7.2) and staff supporting task ACED Office Operations Support (5.3) of the PWS. Contractor is authorized to telework up to 100% when unforeseen circumstances (situational/event) impact its ability to perform the services in designated locations and designated by the Contracting Officer. Duration of each telework (situational/event such as adverse weather, pandemic, etc.,) instance shall be specified in writing by the Contracting Officer. Does this mean that the entire contractor staff rotates their performance location (i.e., remote 50% of the time and on site 50% of the time), or is the staff divided (i.e., 50% full-time remote and 50% full-time on-site)? If so, what are the minimal manning requirements per LCAT?

A39. Decision to have the same staff or rotate personnel is at the discretion of the offeror.

Q40. Solicitation P 43 of 49: What are the requirements for the “General” section of the proposal that is limited to 5 pages? Does it include miscellaneous items such as: cover page, exec summary, etc.?

A40. General Volume shall include the cover letter, and ancillary information in support of response to the items outlined under 52.212-1 Instructions to Offerors—Commercial products and Commercial Services, C.3.a. As a result, Addendum to FAR Provision 52.212-1 Instructions to Offerors—Commercial Products and commercial Services, subparagraph B.3.a.

is changed as follows:

FROM: “a. Cover letter: The letter shall contain the following information:”

25 FEB 2022

TO: a. General: Offeror shall provide response to the items outlined in the below table and submit in the General volume.

Q41. The direct labor hours on Technical Exhibit 3.1 Optimum Staffing Plan only total 32,640 hours, not 44,160 shown in the chart in the Technical Exhibit

A41. The total hours should be 32,640.

B. As a result of the changes as outlined herein, the following solicitation page changes are required. Areas of change are delineated by a vertical line to the left of change.

Remove page(s) Insert page(s)

Page 42 of 49 Page 42 of 49, Amend 0001, 25 Feb 2022 Page 44 of 49 Page 44 of 49, Amend 0001, 25 Feb 2022 Page 45 of 49 Page 44 of 49, Amend 0001, 25 Feb 2022 Attch 1, PWS Page 23 of 52 Attch 1, PWS Page 23 of 52, Amend 0001, 25 Feb 2022 Attch 1, PWS Page 24 of 52 Attch 1, PWS Page 24 of 52, Amend 0001, 25 Feb 2022 Attch 1, PWS Page 41 of 52 Attch 1, PWS Page 41 of 52, Amend 0001, 25 Feb 2022 Attch 1, PWS Page 43 of 52 Attch 1, PWS Page 43 of 52, Amend 0001, 25 Feb 2022 Attch 1, PWS Page 52 of 52 Attch 1, PWS Page 52 of 52, Amend 0001, 25 Feb 2022

C. The time for inquiry submission is closed. As a result of this amendment, the proposal due date is hereby extended to 14 March 2020, 0900 ET.

**************************************END AMENDMENT**************************************

Part 5

SPECIFIC TASKS

5.1 Contract Project Management.

5.1.1 Responsible for the tasks within this PWS and streamline processing and/or cross train staff to maximize contractor performance. Report all process improvements, cost saving initiatives, etc. in the MSR.

5.1.2 Recommend changes / recommendations to processes (both strategic and operational) to improve the programs within ACCESS. Document all recommended changes and/or improvements in the MSR. All recommended changes will be approved by ACCESS functional program management and COR prior to implementation.

5.1.3 Respond to priorities established/revised by the government based on changing missions and/or requirements.

5.1.4 Meetings.

5.1.4.1 Meetings, Conferences, and Briefings. During the course of supporting this contract, the contractor shall attend, participate in, and furnish input to meetings, conferences, and briefings that relate to contracted functions and services as required by the government to provide effective communication and impart necessary information.

5.1.4.2 Attendees. The contractor or designated representative shall attend all meetings as required by the government. Meeting attendees shall at times include contractor managerial, supervisory, or other personnel knowledgeable of the subject matter.

5.1.4.3 Twice per week, attend meetings with the government. Meeting minutes are due in accordance with PWS paragraphs 5.1.4.5, and 5.1.4.6.

5.1.4.4 Reserved

5.1.4.5 Unscheduled / ADHOC Meetings. The government may need the contractor to attend an unscheduled or ADHOC meeting during the course of this contract. The government will make every attempt to give the contractor at least three work-days’ notice of the meeting but in some cases advance notice may not be an option. In the event this type of meeting is required the COR and/or KO will work with the contractor to limit its impact. The KO, COR and other government personnel (as appropriate) shall meet with the contractor via teleconference (most efficient) or in person (only when directed). The COR shall coordinate these meetings and the KO will serve as the meeting chair. The contractor shall e-mail the COR and KO the “meeting minutes” NLT five business days upon completion of the meeting.

5.1.4.6 Monthly In-Process Review (IPR) Meetings. Meeting shall be scheduled by the Contractor and conducted NLT the last Tuesday of each month and will cover all activities for the previous month. In the event the last Tuesday of the month falls on a holiday, the meeting will move to the following business day. For the purposes of the IPR, reporting periods shall be defined as the month prior. The contractor shall work with the COR to coordinate a time and conference room for the briefing (with Video Teleconference Capability (VTC) for offsite tasks. Briefing should be designed not to exceed 2.5 hours. The contractor shall release the briefing slides to scheduled attendees no less than seven calendar days prior to the scheduled date. The contractor shall e-mail the COR and KO the “meeting minutes” NLT five business days upon completion of the meeting. The IPR information may vary or adjust each month and will include at least the following:

• Administrative Update:

Deliverables with current status (e.g., working, completed, date accepted.).

Comparison of stated Contract standards/workload versus the contractor’s actual standards/workload

(expressed by month/Quarter/and accumulatively for each task).

State any service downtime, reason and impact (e.g., routine test, fire drill, training, actual emergency, server down).

Reporting results, updates and impact of any applicable testing of Alert Rosters (if applicable).

Contractor personnel turnover, especially changes in project management staff.

Executed events and status (e.g. travel, conference, training, milestones).

Upcoming scheduled events and status (e.g., travel, conference, training, milestones).

• Operational Update:

Review previous meeting due-outs / issues and their resolutions / status.

Report new “open” or “closed” (with resolution) risks or issues that have arisen between the reporting periods.

Apprise of problems, if any, being experienced, and support needed to resolve an issue and why support is required.

Identify new risks and issues from new reporting period.

• Lessons Learned during reporting period.

• Upcoming Monthly Highlights.

5.1.5 Daily, contractor shall coordinate with COR and/or Government Program Manager to ensure that all timelines, milestones, and suspenses are met for those clearly identified herein.

5.1.6 Provide overall program management and oversight for administrative, operational, and technical requirements of the contract. Shall be the government’s primary subject matter expert (SME) concerning activities relating to the support of this program.

5.1.7 Ensure that contractor staff is using the updated program SOPs, Site Manuals and/or Regulatory Guidance provided either by the COR or the Government Program Manager, in the performance of required tasks.

5.1.8 In the course of supporting this contract, contractor shall routinely interface with Army staff agencies, including, but not limited to: HRC, Defense Finance & Accounting Service (DFAS), Training and Doctrine Command (TRADOC), Defense Activity for Non-Traditional Education Services (DANTES), Joint Services Transcript (JST), and other Army and Government agencies. Also, shall interface with other organizations affiliated with ACCESS.

5.1.9 Generate and provide a Certifying Enrollment (CE) report card NLT four business days of request by government education center. Estimated 30 reports pulled per month is a high volume.

5.2 ACCESS Office Operations Support. The contractor shall provide overall office operations support to a staff of approximately 55-65 personnel (government and contractor), by performing the following tasks to include the following administrative functions:

5.2.1 Daily, contractor shall answer telephone calls, maintain ACCESS calendar (e.g., leave, meetings, events) and greet visitors during office hours. Additionally, contractor shall manage all incoming correspondence and distribute to appropriate staff for response, including electronic mail received through general office email inboxes.

5.2.2 Complete daily ACCESS PERSTAT to include DACs, military personnel and contractors. Daily, contractorshall schedule meetings and arrange conference calls.

5.2.3 Reserved

5.2.4 Daily, contractor shall monitor the HQ Department of the Army Task Management Tool (TMT) to identify any taskers/correspondence requiring specific action items pertinent to ACCESS. If action is required, consult with ACCESS Operations Officer or designated Government action officer to determine appropriate procedures to address tasker/action item(s). The contractor shall process all TMT taskers requiring ACCESS action IAW established TMT procedures. The contractor shall also process all other taskers sent to ACCESS via ArmyU SharePoint, GEARS and email.

5.2.5 Daily, contractor shall pick up office mail and distribute throughout ACCESS. Contractor personnel designated to perform this task shall comply with the training / certification requirements listed in this PWS.

Additionally, contractor shall process all outgoing mail IAW established mail-handling policies/procedures.

5.2.6 Format, edit, quality check and print all General Officer graduation letters for management review. Once approved by the government, the contractor shall add the approved General Officer signature using auto-pen, place signed letters into envelopes and mail.

5.2.7 Produce and/or package information in required standard formats (e.g., word documents, power point, spreadsheets, binder), various reports, summaries, and charts for regular/routine meetings, events, on-order

Technical Exhibit 2 (TE 2) Deliverables Schedule

Deliverable Frequency Submit To

PWS 1.3.2

Unresolved dispute(s) notification

NLT two work hours from time of dispute

Verbally notify the KO and COR

PWS 1.3.2

Written notice of dispute resolution(s)

NLT two business days after resolution

E-mail to KO and COR

PWS 1.4.1 NLT 30 calendar days of this Email copy to the KO and COR procurement’s full Quality Control Plan (QCP) performance Email copy to the KO and COR NLT five business days of proposed change(s)

PWS 1.4.2

Quality Control Files

NLT five business days before completion or termination of the contract

Email copy to the KO and COR

PWS 1.5.7.1.3

Project Manager Name

NLT 15 calendar days before any change.

Email to the KO and COR

PWS 1.5.7.1.3

PM Vacancy replacement issue(s) notification change

PWS 1.5.7.2.3 NLT five business days before Email to the KO and COR end of Phase-In period and the Alternate Project Manager Name beginning of the contract full performance AND Email to the KO and COR

NLT 15 calendar days before any

PWS 1.5.7.2.3

APM Vacancy replacement issue(s) notification

PWS 1.6.5.3

Furnish contractor identification badges

NLT first business day of contract employee performance in support of this acquisition

Issue badges to contract employee

PWS 1.6.6

Command interest issue notification

NLT one business day of the discovery of the matter

Deliverable Frequency Submit To

PWS 1.6.7.20

IA management security plan

Draft plan issued NLT the contract kick-off meeting for review

Published plan issued NLT three business days after receiving feedback

Revised plan issued NLT 15 business days after requirement is identified

Email to COR and KO

PWS 5.11

Contingency plan

NLT 15 business days of contract full performance

Email to KO and COR

PWS 5.11 NLT 15 calendar days of contract award date

Fire Prevention and Protection Plan

NLT 15 calendar days prior to the proposed effective date of the updated plan

PWS 1.7.2 Initial list due NLT 120 calendar Email to KO and COR days prior to contract

List of contractor employees who completion.

support this contract Email to KO and COR Revised list due NLT 30 calendar days prior to contract completion

PWS 1.7.3

Phase-out plan

Initial plan due NLT 90 calendar days after contract award

Second revised phase-out plan due NLT 60 calendar days prior to contract completion

PWS 1.7.4

Post award kick-off meeting minutes meeting completion

PWS 5.1.4.5

Unscheduled / ADHOC meetings minutes

PWS 5.1.4.6

Monthly IPR meeting minutes

PWS 5.1.9 NLT four business days of request

Email to Government Program Manager

Certifying Enrollment (CE) report card

Email to Government education center

Technical Exhibit 3.1 (TE 3.1) Optimum Staffing Plan

Labor Categories Direct Labor

Hours FTE

Program Manager (PWS Para 5.1) 1,920 1.0 Secretary II (PWS Para 5.2) 1,920 1.0 General Clerk III (PWS Para 5.3) 1,920 1.0 Personnel Assistant (Employment) I (PWS Para 5.4) 5,760 3.0 General Clerk III (PWS Para 5.5) 3,840 2.0 General Clerk III (PWS Para 5.6) 2,880 1.5 Financial Analyst I (team lead) (PWS Para 5.7 & 5.8) 1,920 1.0 Accounting Clerk III (PWS Para 5.7) 2,880 1.5 Accounting Clerk III (PWS Para 5.8) 9,600 5.0

Total 32,640 17.0

COMBINED SYNOPSIS/SOLICITATION

EDUCATION SUPPORT SERVICES (ESSC)

5. Offeror's SAM registration shall be active in order to be eligible for award. Proposals containing a name and address different from that registered in SAM may be deemed ineligible for award.

6. Offeror’s proposal shall consist of all material as outlined under this addendum, subparagraph C.2. Files attached in the email that are larger than 20mb cannot be accepted. It is the offeror’s responsibility to ensure files are not too large and are Adobe and Microsoft excel formats only.

Multiple emails may have to be sent in order to not exceed the size limit and first in e-mail series shall clearly state number of e-mails to follow, with each subsequent e-mail identify the submission number in the series (i.e., 1 of 4, 2 of 4, etc.). Subject line for each transmission shall include the solicitation number W9124D-22-R-0009.

B. General Information/Instructions:

1. The selection of a source for award purposes will be conducted in accordance with FAR Subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” procedures as delineated in FAR part 13.106-2, “Evaluation of Quotations or Offers,” procedures as delineated in FAR Subpart 13.5, “Simplified Procedures for Certain Commercial Items,” and supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS), and the Army Federal Acquisition Regulation Supplement (AFARS). Proposals will be evaluated using the criteria in FAR Clause 52.212-2, Evaluation – Commercial Items.

2. Award will be made to a single Offeror who is deemed responsible in accordance with the FAR, whose proposal is judged by an overall assessment of the evaluation criteria and other considerations specified in the solicitation, which will represent the lowest total evaluated price and tenders a proposal that clearly meets the minimum requirements of the solicitation and is deemed acceptable. Trade-offs between cost/price and non-cost/price factors are not permitted.

3. The government intends to award without discussions. Offerors initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such as is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

4. The government is not liable for any costs incurred by offerors in submitting offers in response to this solicitation. Proposals from unsuccessful offerors will not be returned to the offeror. In accordance with FAR Subpart 4.8, Government Contract Files, the government will retain one copy of all unsuccessful proposals. The government will destroy extra copies of unsuccessful proposals.

The government will not issue any certification of destruction.

5. Submission of the documentation specified below will constitute the offeror's acceptance of terms and conditions of the Request For Proposal (RFP), concurrence with the Performance Work Statement (PWS), and contract type.

6. If an offeror believes that the requirements in these instructions contains an error, ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the KO in writing

ii. Technical: 20 pages

iii. Past Performance: 10 pages

iv. Price: Not Applicable

3. Proposal Content:

a. General: Offeror shall provide response to the items outlined in the below table and submit in the General volume.

Company Name Company Address Point of Contact – authorized to obligate the contractor Phone Number E-Mail Address DUNS Number CAGE Code Tax Identification Number Confirm Yes or No, with regard to participating under Supplier Self-Service Pilot (252.232- 7998) Proposal Acceptance Period shall be identified. Proposal acceptance period shall remain valid for a period of 90 calendar days after the closing date and time identified in the combined synopsis/solicitation. Proposals offering less than 90 calendar days may be rejected as non-responsive.

Any assumptions, exceptions, or deviations shall be addressed citing specific solicitation paragraph.

Acknowledge of all amendments (if applicable)

b. Non-Price Evaluation Factors

Factor A: Technical Capability – The Technical portion shall be clear, concise and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offer’s quote. Legibility, clarity and coherence are very important. Quotes will be evaluated in accordance with the approach defined in Addendum to FAR Clause 52.212-2, Evaluation Factors for Award.

The quote should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the Offeror intends to meet these requirements.

Statements that the Offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.), statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.), and phrases such as “standard procedures will be employed” or “well known techniques will be used” will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the Offeror’s quote. The Offeror shall address as specifically as possible the actual methodology used for accomplishing the PWS tasks.

The Technical portion shall be organized according to the following general outline:

Factor A: Technical

Element 1: Management and Technical Approach Element 2: Optimum Staffing Approach

i. Element 1: Management and Technical Approach– Offerors quote shall demonstrate understanding of the technical and functional tasks outlined in the PWS and shall clearly demonstrate a feasible approach for controlling and managing the entire project and describe the offeror’s general management/ administration structure.

ii. Element 2: Optimum Staffing Plan— The Offeror shall include the proposed staffing plan/chart that clearly depicts labor mixes and labor hours per classification per period of performance. The offeror shall ensure its proposed staffing clearly depicts the total number of Full Time Equivalents (FTE)'s for each proposed labor category, including any subcontracted effort. If utilizing other than 1,920 productive hours per FTE (2,080 full man-year), the offeror shall provide its calculation of productive hours. If an offeror proposes alternate staffing from that listed in Technical Exhibit (TE) 3, Optimum Staffing Plan in the PWS, the offeror shall provide detailed information to support how their alternate staffing is capable of supporting this requirement.

c. Factor B—Past Performance - The firm shall provide a maximum of three example projects performed by either the prime firm or key subcontractor (key subcontractor is if a subcontractor is performing 10% or more of the direct labor; and if utilized) demonstrating recent and relevant past performance. Relevant past performance is defined as similar in size (annual value of $1.5 Million or greater), scope (educational administrative support services, contracts with tasks similar to those outlined in the performance work statement, etc.) and complexity (similar FTEs) to the services identified herein. Recent past performance is past performance within the last three (3) years from the date of this announcement.

d. Price (Completion of Attachment 1, all pricing data outlined under subparagraph e., and FAR provision 52.212-3.)

e. The contract type for this action is Firm Fixed Price. Price. The Offeror shall submit prices for each Contract Line Item (CLIN), and in format, as identified in the CLIN schedule of this RFQ. The offeror shall submit a price quote for a one-month phase-in, 11 month base period and four one-year option periods. For each year, the offeror shall submit a price for all of the CLINs. Offerors shall provide SCA or Exempt status per labor category, labor category, total productive labor hours, equivalent FTE, hourly wage (IAW SCA wage determination, if applicable), and total burdened labor cost.

ADDENDUM TO FAR PROVISION 52.212-2 EVALUATION – COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

The provision at Federal Acquisition Regulation (FAR) 52.212-2 is hereby tailored to modify the following elements of the provision: