DRAFT_PWS_-_Dry_cleaning _Laundry _Alteration_for_7th_BDE _Campbellsville _TN.docx

PART 7

PERFORMANCE WORK STATEMENT

FOR DRY CLEANING AND ALTERATION SERVICES FOR

CLARKSVILLE-MONTGOMERY COUNTY SCHOOL SYSTEM

JROTC DEPARTMENT, CLARKSVILLE, TENNESSEE

PART 1GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide services to support dry cleaning, alterations and nameplate/name tag fabrication for Clarksville-Montgomery County School System (CMCSS) Junior Reserve Officer Training Programs (JROTC). The government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform dry cleaning, alterations and name plate/tag fabrication, to include pick-up and delivery of items for the CMCSS’s 1600 JROTC cadets as defined in this Performance Work Statement to ensure all services are completed in a timely manner with a turnaround of (7 days) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Clarksville-Montgomery County School System is located at 621 Gracey Ave, Clarksville Tennessee 37040. Addresses for the seven JROTC Programs serviced by this contract are listed below.

1.3 Objectives: The CMCSS JROTC Program estimates 1600 individual uniforms (4 pieces) for the annual dry cleaning of the Army Service Uniform at the end of the school year. Additionally, 1200 individual uniform items will require dry cleaning throughout the school year. The laundering of 600 uniform/equipment items at the end of the school year to cover Army Combat Uniform and JCLC requirements is also required. The contractor shall correct all deficiencies which may result from cleaning performed by the contractor at no additional cost to the government. The contractor shall submit for each monthly billing cycle an invoice to both the CMCSS Director of Army Instruction Office and The Defense Finance and Accounting Service’s (DFAS) Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) e-business website.

1.4 Scope: The proposed contractor shall furnish all necessary supplies, labor, and equipment for dry cleaning, alteration and fabrication services for the Army Service Uniform for 1600 JROTC Cadets in the Clarksville-Montgomery County School System. This full scope of this service requirement is defined in detail in Enclosure 1, Schedule of Supplies Services.

1.5 Period of Performance: The period of performance as follows:

Base Year: 30 Sep 2016 – 30 Sep 2017 Option Year 1: 30 Sep 2017 – 30 Sep 2018 Option Year 2: 30 Sep 2018 – 30 Sep 2019 Option Year 3: 30 Sep 2019 – 30 Sep 2020 Option Year 4: 30 Sep 2021 – 30 Sep 2021

1.6. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

A copy of the Quality Assurance Surveillance Plan will be delivered within 30 days after contract award.

1.6.1 Recognized Holidays: The contractor is not required to perform services on recognized the US Federal Holidays listed below:

Christmas Day

1.6.2 Place of Performance: The work to be performed under this contract to be determined.

1.6.3 Hours of Operation: The contractor is responsible for conducting business during what is generally considered normal business hours that will facilitate the pick-up and drop-off of uniforms, (0800hr and 1700hrs) Monday thru Friday except Federal holidays, or under circumstances where local or national emergencies, administrative requirements, or similar events direct business closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Post Award Conference/Periodic Progress Meetings: The contractor is responsible to attend and participate in monthly reconciliation meetings and quality assurance monitoring meetings with the CMCSS JROTC Military Property Specialist.

1.6.5 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.6 Key Personnel: The follow personnel are considered key personnel by the government: The CMCSS Director of Army Instruction and the CMCSS JROTC Military Property Specialists. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours.

1.6.7 Identification of Contractor Employees: All contract personnel picking-up or delivering uniforms/items to any CMCSS High School will wear appropriate clothing that conforms to the CMCSS dress-code policy. Contractors will sign in and out of the respective high school being serviced. When conducting business on CMCSS property, the contractor will be required to identify themselves when asked, and conform to all polices governing visitors and contractors. The contractor must also present receipt documents accounting for all uniforms/items delivered and being picked-up.

PART 2 DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The government will provide the appropriate insignia/patches to the contractor for sewing repairs and application to uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Transportation requirements. Contractor shall provide transportation to pick-up and delivery of uniforms (bulk orders of 50 pieces or more) Uniforms from Clarksville-Montgomery County School System JROTC Program within a 7 day turnaround. Individual JROTC Programs will deliver uniforms to the contractor that are fall below the bulk number authorized for pick-up.

4.3 Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.4 Taxes. The government shall be exempt from paying any sales taxes related to this contract. Tax exemption forms will be provided to the contractor upon request.

4.5. Courtesy. The contractor's employees shall be courteous to all persons served under this contract. Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public service provider..

PART 3

SPECIFIC TASKS

5. Specific Tasks:

5.0. CONTRACTOR MANAGEMENT REPORTING (CMR)

. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services under this contract for the US Army Cadet Command via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and click on "Department of the Army CMRA" on the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2015. Contractors may direct questions to the help desk by slicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website.

PART 6 APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. CCR 145-3, CCR 145-2, DA PAM 30-22, Army Regulation 670-1, The Cadet Reference Book, FAR.

PART 5

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PWS Para. 1.1 The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non- personal necessary to perform Alteration and Dry cleaning to include pick-up and delivery of uniforms/items, and fabrication of names tages and name tapes for the Clarksville-Montgomery County School System’s 1600 JROTC Cadets.

Para 1.2 The service will be provided throughout each school year and over the summer months as required to support the JROTC Summer Camp in June/July of each year as well as the start of the school year with new Cadet arriving in August.

Or less 95% of the time. Data to support this metric will be maintained by the Contractor. Contractor will maintain logs identifying date and time of receipt of initial pickup and delivery of all orders with date and time of pickup and delivery completions. The metric will be calculated monthly by dividing the number of pickups and deliveries done in 7 days or less by total number of pickups and deliveries for the month. This metric will be reported monthly by the contractor in the monthly activity event report.

The contractor compliance to 7 days initial pickup and delivery will be tallied for monthly reporting and the results of the data will be used to substantiate objective ratings of contractor Performance. The Trends of less than acceptable performance could result In terminating the contract at the discretion of the Contracting Officer.

the Contracting Officer.