PERFORMANCE_WORK_STATEMENT(washer)26_Feb18.pdf

PERFORMANCE WORK STATEMENT

IMCOM Washer Maintenance Maintenance and Repair of Clothes Washers and Dryers

Part 1

General Information This requirement is to obtain all services, supplies, supervision, and transportation necessary for servicing government owned washer and dryers at IMCOM DPW located at Fort Jackson.

1. GENERAL: This is a non-personnel services contract to provide maintenance and repair of clothes washers and dryers. The Government shall not exercise any supervision or control over the contracted service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perfume maintenance and repair of clothes washers and dryers as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Government-owned clothes washer and dryers are in place post-wide for use by transient, trainee, and permanent party soldiers. The purpose of this contract is to maintain this inventory of washers and dryers for continued use by those soldiers.

1.3 Objectives:

• The contractor shall maintain the existing inventory of washers and dryers at a fully functional status.

• The contractor shall install and/or connect new washers and dryers to a fully functional status.

• The contractor shall remove and replace non-repairable washers and dryers.

1.4 Scope: Clothes washer and dryer maintenance and repair. Services include preventative and repair maintenance of washers and dryers, to include exhaust vents and manifolds, installation and connection of new washers and dryers to utilities, and removal and replacement of non-repairable machines. The contractor shall accomplish all work necessary to maintain a full functional washer and dryer inventory.

1.5 Period of Performance: The period of performance shall be for one (1) base year of 12 months and four (4) 12-month options.

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan shall be submitted to the Contracting Officer no later than the post award conference and again when ever changes are deemed necessary to be made to the Quality Control Plan by the Contracting Officer. After acceptance of the Quality Control Plan, the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed changes to his QC system. The plan shall include:

1.6.1.1. On-site inspections of records conducted by the contractor and necessary corrective actions taken and maintained with a copy furnished to the Contracting Officer Representative (COR). This documentation shall be made available to the government at all times during the term of the contract. The contractor’s maintenance records shall be turned over to the government at the end of the contract period, within 15 business days of contract expiration.

1.6.1.2. An inspection system covering all the services performed. It shall specify the areas to be inspected on both a scheduled or unscheduled basis, how often inspections will be accomplished and the title of the individual(s) who will perform the inspection.

1.6.1.3. The methods for identifying and preventing deficiencies in the quality of service performed before the level of performance becomes unacceptable.

1.6.1.4. Corrective Actions. At any time, determined by the Contracting Officer that the Quality Control System, personnel, instructions, controls, tests, or records are not providing results that conform to contract requirements; action shall be taken by the contractor to correct all deficiencies.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The plan focuses on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will apply, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays: The contractor is not required to perform services on Federal Holidays.

The contractor shall be responsible for determining on which day a holiday is observed.

New Year’s Day

Martin Luther King Jr.’s Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day

Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 and 1615 EST Monday through Friday except for Federal holidays or when Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price (FFP) contracts, the contractor will not be reimbursed when the Government facility is closed for the reasons stated above. The contractor will at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor will keep in mind that the stability and continuity of the workforce is essential.

1.6.5. Place of Performance: The work performed under this contract will be performed at the various locations of the clothes washers and dryers post-wide. The machines listed in Tech Exhibit TE- 1.

1.6.6. Type of Contract: The government will award a Firm Fixed Priced contract for the described services.

1.6.7. Security Requirements: Contractor personnel performing work under this contract are not required to maintain a security clearance.

1.6.7.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of business each day, government facilities, equipment, and materials shall be properly secured.

1.6.7.2. Key Control: The issuing of keys to the contractor will not be required for the performance of this contract.

1.6.7.3. Lock Combinations: The contractor shall establish and implement methods of ensuring that all lock combinations are nor revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.7.4. AT Level I Training: All contractor employees, including subcontracted employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 15 calendar days after contract start date, and within 5 calendar days of new employees commencing performance with the results reported to the COR. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR, within five calendar days after completion of training by all employees and subcontractor personnel.

AT level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html http://jko.jten.mil/courses/atl1/launch.html

1.6.7.5. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.6. IWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the Installation Anti-terrorism Officer, Mark Mallach at 751-2132). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 20 calendar days after contract award.

1.6.7.7 OPSEC Training: All contractor employees shall complete OPSEC training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and within 5 calendar days of new employees commencing performance with the results reported to the COR. The web address for the OPSEC training is http://cdsetrain.dtic.mil/opsec/. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR, within five calendar days after completion of training by all employees and subcontractor personnel.

1.6.8. Special Qualifications: The contractor will require no special qualifications in the performance of this service contract.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to assure that the Contractor performs the technical requirements of the contract. Perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the http://cdsetrain.dtic.mil/opsec/ contract. Issue written interpretations of technical requirements, including Government drawings, designs, and specifications. Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel: The follow personnel are key personnel by the government standards: Contract Manager and Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available within one hour of notification between 0730 and 1615, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The Contract Manager or alternate(s) shall respond to request within four hours during off-duty hours.

1.6.12. Other Personnel: The Contractor shall not hire any person who is an employee of the United

States Government if the employment of that person would create a conflict of interest for the Contractor or employees. The Contractor shall not employ any person who is an employee of the Department of the Army, either military or civilians, unless such person seeks and receives approval in accordance with DOD Directive 5500.7 and FJ Reg. 690-1 for Civilians and Military Personnel.

1.6.13. Appearance and Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

The Contractor shall ensure that employees maintain a clean, well-groomed appearance. The Contractor employees shall wear a nametag with the employees name and the company name while performing services on this contract. This information may be an identification badge or sewn or on company uniform shirts. Contractor’s personnel while performing duties under this contract shall not wear items of military apparel. Contractor employees shall dress in accordance with the US army Corps of Engineers Safety and Health requirements manual EM 385-1-1, Personal Protective and Safety Equipment. This includes shirts with sleeves, shoes, and long pants. Tank tops and tee shirts worn as outerwear are prohibited.

1.6.14. Contractor Travel: The contractor shall not be required to travel off-post in the execution of the requirements of this contract.

1.6.15. Other Direct Costs: The contractor shall incur no other direct costs in the execution of the requirements of this contract.

1.6.16. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18. Equipment Users and Condition: The clothes washers and dryers will receive heavy use by

Transient and Permanent Party Army Bachelor Personnel. These users can be expected to treat the equipment rougher than normal domestic users. Unusual wear can be expected due to high usage, overloading, rough handling and misuses, high rate of failure of controls and doors can be expected, as can a corresponding high number of service orders. Many of the washers are bolted down to prevent them from “walking” due to heavy and/or unbalanced loads. Contractor is encouraged to examine appliances covered in this contract to determine what will be expected in a one-week period.

1.6.19 PHASE IN /PHASE OUT PERIOD: No phase-in period is required. A smooth transition between contractors will be required during the phase-out period.

1.7. Safety Requirements

1.7.1. Environment and OSHA. The Contractor shall comply with local, State, Federal, Environmental, and Occupational Safety and Health ACT (OSHA) http://www.osha.gov/, rules, and regulations. All pertinent provisions of the publication 29 CFR 1910 to provide safe control, protection of life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract. The Contractor shall develop and implement a safety plan for employees performing work under this contract. The Contractor shall submit the safety plan to the Contracting Officer for approval no later than (NLT) 10 workdays from the start of contract performance. This plan shall comply with applicable OSHA requirements, and shall be updated as changes occur.

1.7.1.1. Any apparent conflict between compliance with such local, State and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer or COR for final resolution. The Contractor shall notify the Contracting Officer or COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs, which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the Contracting Officer or the COR to immediately halt any contractor performance until all unsafe acts have been corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the Fort Jackson Fire Department at 803-751-9111, and the COR.

1.7.1.2 Reporting of Fire and Safety Hazards. The Contractor shall train his personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their contract manager (s). The Contractor shall immediate take corrective action to remedy all deficiencies within the appliances or installation of the appliances, in addition to any deficiencies that the COR identifies. The Contractor shall notify the COR of any non-fair wear and tear damages equipment.

1.7.2. Equipment Safety: After initial installation appliances provided under this contract may be inspected by the COR prior to use. Appliances used in the performance of this contract shall be kept in working condition, intact and in good repair at all times. If the equipment at any time deemed unsafe or unserviceable by the COR, the Contractor shall immediately remove equipment from the work site and repair it to a safe and fully operable condition. The Government does not assume and herby specifically disavows any duty to inspect the equipment in order to assure safe operation. The Contractor or Sub Contractor(s) at any tier are at all times responsible for assuring equipment is in a safe and serviceable condition and shall perform all tasks in a safe, responsible manner.

1.7.3. Personnel Safety

1.7.3.1 The Contractor shall perform work requirements in a manner to protect building occupants from any harm or injury. Work shall be scheduled to afford this protection.

1.7.3.2. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the Contracting Officer or COR, and shall notify the Contracting Officer or COR of the corrective action to be taken, and the time and date of completion.

1.7.4. Accident Protection and Emergency Medical Treatment.

1.7.4.1. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. In addition to this, each crew of workers shall be provided with first aid kits complying with OSHA and other Federal and State requirements to care for minor injuries normally sustained by contract personnel performing services on washers and dryers.

1.7.4.2. All work crews, office personnel, Contracting Officer and the COR shall be provided with information pertaining to the Contractor’s arrangements for emergency medical treatment prior to contract start date. This information shall include the following and shall be provided to the Contracting Officer no later than the contract start date:

Local Hospital: Name Phone No.

Local Ambulance: Name Phone No.

Local Doctor: Name Phone No.

1.7.4.3. Accidents and Injuries. The Contractor shall submit within three workdays of occurrence, in writing to the Contracting Officer, COR and the Fort Jackson Safety Officer, the events and facts applicable to all accidents or injuries to Contractor personnel while on the installations. The written report shall be completed using the DA Form 285, http://www.apd.army.mil/ U.S. Army Accident Investigation Report and shall be submitted to the COR within three work days after action or injury.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note:

The only individual who can legally bind the government.

2.1.3. Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Contract Discrepancy Report (CDR): DA Form 5479-R, used to document discrepancies in performance by the Contractor and to describe those discrepancies. It is signed by the Contracting Officer, provides the Contractor an opportunity to provide its explanation and corrective action, and the Government’s evaluation of the Contractor’s response.

2.1.6. Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. Contract Manager: A supervisor, superintendent, or manager assigned in accordance with

Paragraph 1.6.11.

2.1.9. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.10 Quality Assurance: The government procedures to verify that services performed by the

Contractor performed are according to acceptable standards.

2.1.11. Quality Assurance Evaluator (QAE): That person responsible for checking Contractor

Performance.

2.1.12. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology used for surveillance of contractor performance.

2.1.13. Quality Control: All necessary measures taken by the Contractor to assure that the quality of product or service shall meet contract requirements.

2.1.14. Quality Control Plan (QCP): The Contractor’s plan to ensure that he or she meets the standards and requirements of the contract.

2.1.15. Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privatizes of contract with the subcontractor.

2.1.16. Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17. Work Week: Monday through Friday, unless specified otherwise.

2.1.18. Uneconomically Repairable: Equipment covered in this contract is uneconomically repairable when the cost of repairs exceeds the fair market value of the equipment.

2.1.19. Cost of Repairs: The cost of repairs consists of reasonably priced required parts and materials, labor costs in accordance with the contact wage schedule and administrative overhead.

2.1.20. Fair Market Value: The fair market value of equipment covered under this contract is the new list price less depreciation.

2.1.21. Depreciation: Equipment covered under this contract shall be depreciated on a straight-line basis based upon a seven-year life cycle.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OPSEC Operational Security

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide the following services to the contractor.

3.1.1. Military Police and Fire Protection telephone numbers are 751-3113 and 751-3117, or 751- 9111 respectively. If dialing 911 from a mobile phone, the dispatcher notified that, the caller is on Fort Jackson. These services provided for Contractor location on plot referenced in 3.2.1.

3.1.2. Refuse Collection: The Government will make available a central container for refuse collection at the Contractor’s Base of Operation only, if requested by the contractor. The contractor will be responsible for reimbursing the government for this service.

3.2. Facilities: The Government will make available the real property for the Contractor to locate a non-permanent facility for his base or operation facilities at the Ivy Road Contractor site. The Government will also provide space a building 3220 bay E to store parts for washers & dryers.

3.3. Utilities: The Government will make available, upon request, gas, electricity, sewer, and water for the Contractors Base of Operations. The Contractor shall be responsible for running all utilities from the closest available point to his Base of Operation to include making all connections to the utilities.

The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment. The contractor will install meters on utilities and reimburse the Government on a monthly basis for consumption of utilities.

3.4. Equipment: The Government will furnish all washer and dryer machines only. The contractor shall provide all additional materials, including cables, hoses, vents, and piping.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Mobilization: The Contractor shall have five calendar days from the date of award of the contract to mobilize. Mobilization includes hiring of work force, procurement of equipment and parts, submission of required submittals, obtaining and familiarization with referenced publications, preparing and integrating vehicle fleet, placing identification on vehicles, familiarization of facilities, and grounds, and on post activities pertinent to the contract and set-up of management procedures. No bid work shall be performed during this period, unless authorized by the Contracting Officer.

4.3. Employees: Contractor shall furnish the Contracting Officer, within five days after award, a list of all Contractor employees including all subcontractors’ employees. The Contracting Officer shall receive an updated list as changes occur. All employees who will be driving Contractor’s vehicles shall have a valid driver’s license. Contractor shall not employ illegal aliens.

4.3.1. Dress Code: The Contractor shall ensure that employees maintain a clean, well-groomed appearance. The Contractor employees shall wear a nametag with the employees name and the company name while performing services on this contract. This information may be an identification badge or sewn or on company uniform shirts. Contractor’s personnel while performing duties under this contract shall not wear items of military apparel.

4.4. Vehicles: Each contractor vehicle shall have the name of the Contractor neatly and clearly exhibited on each side of the vehicle. All vehicles shall be maintained in satisfactory mechanical condition and shall present a clean and neat appearance.

4.5. Equipment: The Contractor shall provide the type and quality of equipment necessary for the repairs of clothes washers and dryers required by this contract according to the conditions set forth in these specifications and to the satisfaction of the Contracting Officer. All equipment shall be properly maintained according to the manufacturer’s recommendations and the safety regulations specified below.

4.6. Communication Equipment: The Contractor shall provide communication equipment as necessary to perform the services of this contract. This includes two-way radios or other paging systems for communication with employees, and telephone answering machine, if Contractor chooses (recording devices prohibited). Vehicle-mounted radio equipment shall conform to all applicable Federal regulations and standards.

4.7. Contractor Space: The contractor shall be responsible to maintain the space provided for his base of operations.

4.7.1. Space Appearance: The Contractor shall maintain assigned site and Contractor facilities in a manner consistent with appearance of the installation. This includes neatness, cleanliness, policing of area, grass and weed cutting. The Contractor has five workdays upon completion or termination of the contract, to remove all Contractor owned property, supplies, and equipment form the installation and the Contractor occupied area(s) policed of all trash and debris. Final invoice will not be paid until the space appearance is acceptable to the Contracting Officer/COR.

4.7.2 Space Protection: The Contractor shall be responsible for the security of all Contractor facilities, materials, vehicles, and equipment under his control during contract period.

Parking shall be in designated areas only. No vehicles (POV or Contractor Owned) shall be parked outside the designated areas at any time during operation of this contract. In case of a break-in or theft, the Contractor shall notify the Provost Marshall immediately upon discovery and assist in determining the loss.

4.8. Administrative Supplies: The Contractor shall provide all needed supplies, equipment and furnishings. The Contractor shall accomplish the reproduction of forms.

4.9. Fuels: The Contractor shall provide all fuels, flares, and safety equipment required for the operation of equipment and vehicles in conformance with installation fire regulations.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services: The contractor shall provide services for the repair and maintenance of clothes washers and dryers on Fort Jackson, including all general and specialized equipment, parts, supplies, and clothing required to perform these services.

5.2. Workmanship: All work under this contract shall conform to the standards of these specifications. Work not meeting these specifications shall be corrected by the Contractor at no additional cost to the Government.

5.3. Schedule of Work: The Contracting Officer or his representative will provide the Contractor with a Schedule of Work showing type of equipment and location by 8:30 a.m. each Monday thru Friday at a designated location. The Contractor shall report to the Contracting Officer or his representative each Friday by 8:00 a.m. for orders to correct any defective work from the preceding week. All work shall be accomplished during normal duty hours, 0730 to 1615, Monday through Friday. Deviations from this schedule shall be coordinated with the

Contracting Officer. The Contractor shall perform all work required to complete service order repairs to equipment covered by this contract within times allowed after receipt of the Service Order. The time allowed shall exclude Saturday, Sunday and federal holidays. Completion of work shall include coordination with and completion of the certification by the using unit representative. The Contractor at his option may perform any preventative maintenance he deems necessary to reduce service calls or costly repairs. Preventative maintenance shall be scheduled by the Contractor and this schedule shall be coordinated with the using unit and Contracting Officer or COR.

5.4. Non-routine Maintenance: The contractor shall perform repairs to washer and dryer machines based on service orders provided by the Contracting Officer or his representative. The contractor shall accomplish repairs within 48 hours of receipt of the schedule of work from the Contracting Officer or designated representative (COR). The contractor shall re-perform defective work with 24 hours of notice of the defect by the Contracting Officer or COR. The Contractor shall accomplish all repairs in an orderly and efficient manner. Repairs shall be made in the order designated by the Contracting Officer or designated representative. The following areas of non-routine maintenance shall be accomplished by the Contractor based on his daily schedule of work.

5.4.1. Repair of Washer and Dryer Machines: The contractor shall perform routine maintenance to repair washer and dryer machines to a fully functional condition.

5.4.1.1. Maintenance for the washers consists of, but is not limited to, repairs, and/or replacement of transmissions, pumps, bearings, hubs, seals, hoses and door switches.

Service, repairs and replacement in accordance with the manufacturer’s guidelines.

Contractor shall provide the following services and or inspections, i.e. ensure that the timer and cycle is operational, there is no leakage, check unusual noises, doors are on hinges properly, console is intact, missing knobs are replaced, check serviceability of belts, and washer is level. Contractor shall perform the above services and inspections each time a service order is issued.

5.4.1.2. Maintenance for the dryer consists of, but is not limited to, repairs or replacement of duct hoses, lint screens, motors, belts, heat elements, tumbler, and/or service in accordance with the manufacturer’s guidelines. Contractor shall provide the following services and or inspections, i.e. ensure timer is operational, check that machine heats and tumbles, remove lint, check serviceability of belts, doors are on hinges properly, check that lint screen is intact or serviceable, replace missing knobs, ensure vent hose is serviceable or replaced if missing or damaged, replace and tighten clamps, and dryer is level. Contractor shall perform the above services and inspections each time a service order is issued.

5.4.2. Cleaning Dryer Vents: The contractor shall clean dryer vents of debris, from machine to effluent, or where vent discharges to the atmosphere.

5.5. Work Coordination: The contractor shall coordinate the repair of washers and dryers with the individual using-unit representative. The using-unit representative will normally be the Non- Commissioned Officer in charge. The using-unit representative will make the Contractor aware of any unusual symptoms of the problem appliance. Should repair of the appliance prove to be uneconomical to repair, the appliance shall be handled in accordance with paragraph 5.6.

5.6. Replacement Appliances: The Contractor shall, when identifying uneconomically repairable appliances, mark the appliance non-repairable [See 2.18-2.21 for definitions]. He shall then notify the COR for a determination. If the COR determines a replacement machine is required, the Contractor shall obtain a DD 1348-1 form Electronic Turn in Document (ETID) from Furniture Management Branch at building 2571 and schedule an appointment for turn-in of the appliance at the Installation DRMO at building 1902. The Contractor shall then pick up the replacement washer or dryer from Furniture Management Branch to deliver and install the new machine in the facility. The Contractor shall furnish all hoses, connections and other parts necessary for installation. The COR may make a determination on whether to repair or replace an appliance based on the government’s interest.

5.7. Installation or Removal of Appliances: The Contractor shall install Government-furnished units per manufacturer’s recommendations. The Contractor shall furnish all hoses, connections, and other parts necessary for installation of each washer and dryer. Contractor shall remove appliances from buildings that may no longer be in use. These appliances once serviced and determined to be in good working condition be returned to Furniture Management Branch, building 2571 stock. All other appliances will be turn into DRMO, building 1902. The contractor shall maintain all new units not on the technical exhibit under a separate line item in the contract until added to the technical exhibit.

5.8. Scheduled Preventative Maintenance: The contractor shall perform a preventive maintenance

(PM) and repair activity as described by the equipment manufacturer. The PM shall be performed three times during a 12 month period for each washer and dryer listed in TE-1 and shall cover all operational, services, checks and life cycle component replacement. The machines shall be cleaned and all hoses shall be inspected for integrity. All findings during cleaning and inspection shall be corrected. The PM schedule shall be proposed by building. The schedule shall be provided within 10 days of notice-to-proceed in electronic and hard copy. The contractor shall use commercial, off-the-shelf software such as MS OFFICE. The contractor shall provide a monthly listing of Preventive Maintenance performed to the contract inspector.

The contractor's daily reports shall have the PM work performed to include serial numbers of equipment.

5.9. Tests: Upon completion of repair or installation, the appliance shall be run through a complete operation cycle to assure it is functioning properly. Upon completion of test, the Contractor shall request signature from the unit representative that the appliance is functioning properly.

5.10. Progress Reports: The Contractor is responsible to report progress to Contract Management

Branch on a routine basis.

5.10.1. Daily Reports: The Contractor shall provide, to the Contract Officer’s Representative by 0800 each morning, Monday thru Friday, a list of all work performed on the previous day.

5.10.2. Preventative Maintenance Reports: The contractor shall provide a Preventative

Maintenance Report to the Contracting Officer’s Representative, within 5 days after completion of preventative maintenance in a building. This report shall include all items repaired or replaced, unit cost, hours expended, date of service and contract employee number and name.

5.10.3. Bi-annual Reports: The Contractor shall provide a mid-year and end-of-year report to the Contracting Officer or his representative, detailing the work completed during the previous six months. Data shall include monthly numbers for the following items.

5.10.3.1. Machines serviced non-routinely

5.10.3.2. Machines on which preventative maintenance was performed

5.10.3.3. Machines installed, removed, or replaced

5.10.3.4. Dryer vents cleaned, repaired or replaced

5.10.3.5. Machines non-operational and waiting parts

5.11. Contractor Manpower Reporting (CMR):

5.11.1. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://armycmra.dmdc.osd.mil/default.aspx?ReturnUrl=%2f. The required information is listed below.

5.11.1.1. Contracting Office, Contracting Officer, and Contracting Officer’s Technical

Representative (COTR) or also known as the Contracting Officer’s Representative (COR)

5.11.1.2. Contract number, including task and delivery order number

5.11.1.3. Beginning and ending dates covered by reporting period

5.11.1.4. Contractor's name, address, phone number, e-mail address, identity of

Contractor employee entering data

5.11.1.5. Estimated direct labor hours (including sub-Contractors)

5.11.1.6. Estimated direct labor dollars paid this reporting period (including sub-

Contractors)

5.11.1.7. Total payments (including sub-Contractors)

5.11.1.8. Predominant Federal Service Code (FSC) reflecting services provided by

Contractor (and separate predominant FSC for each sub-Contractor if different)

5.11.1.9. Estimated data collection cost

5.11.1.10. Organizational title associated with the Unit Identification Code (UIC) for the

Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information)

5.11.1.11. Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

5.11.1.12. Presence of deployment or contingency contract language

5.11.1.13. Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country)

5.11.2. As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement.

5.11.3. Reporting period shall be the period of performance not to exceed 12 months ending

September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

5.11.4. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS: The Following publications of the issues listed below or throughout the specifications and all subsequent amendments, form a part of this contract and are mandatory to follow in accomplishing work under this contract but referred to hereafter by basic designation only.

6.1. Department of the Army Regulations and Manuals:

EM 385-1-1 General Safety Requirements US Army Corps of Engineers, Manual (2008 with all changes and errata)

AR 420-90 Fire and Emergency Services Regulation

AR 385-55 Seat Belt Requirement, Ft. Jackson Sup 1

AR 530-1 Operational Security Regulation

6.2. Departments of Defense Regulations:

DOD 5500.07-R Joint Ethics Regulation (JER)

6.3. National Fire Protection Association Regulations and Manuals:

NFPA 54-2009 National Fuel Gas Guide

NFPA 70-2008 National Electrical Code

NFPA 385 Tank Vehicles for Flammable and Combustible Liquids

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold Method of Surveillance

PRS # 1.

The contractor shall provide routine maintenance to clothes washers and dryers listed in TE-4.

The contractor provided maintenance of designated machines within 48 hours of receipt of schedule of work.

No more than one scheduled machine repair per month shall exceed the 48 hour timeframe.

Validated customer complaint.

PRS # 2

The contractors shall re-work faulty repairs in a timely fashion.

The contractor re-worked faulty repairs within 24 hours of notification from the COR.

No more than one scheduled machine re-work per 6 months shall exceed the 24 hour timeframe.

Validated customer complaint.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Quality Control Plan

No later than pre-performance conference, and upon any revisions thereafter.

4 1 digital, 3 hard copies

Contracting Officer

Employee List Within 5 days after award, and upon any revisions thereafter.

4 1 digital, 3 hard copies

Contracting Officer

Equipment List With bid, and upon any revisions thereafter.

4 1 digital, 3 hard copies

Contracting Officer

Contract Manager/Alternate Designation Letters

Within 5 days after award, and upon any revisions thereafter.

4 1 digital, 3 hard copies

Contracting Officer

Preventative Maintenance Schedule

Within 10 days after award, and upon any revisions thereafter.

4 1 digital, 3 hard copies

Contracting Officer

Daily Progress Report

By 0800 on the following workday

2 1 digital, 1 hard copy

Contracting Officer’s Representative

Preventative Maintenance Report

Within 5 days after completion of PM in a building.

2 1 digital, 1 hard copy

Contracting Officer’s Representative

Bi-annual Progress Report

Every six months, beginning at Notice To Proceed.

4 1 digital, 3 hard copies

Contracting Officer

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

1 Monthly work orders received May 2018 57 2 Monthly work orders received June 2018 69 3 Monthly work orders received July 2018 43 4 Monthly work orders received August 2018 68 5 Monthly work orders received September 2018 42 6 Monthly work orders received October 2018 57 7 Monthly work orders received November 2018 47 8 Monthly work orders received December 2018 44 9 Monthly work orders received January 2019 59 10 Monthly work orders received February 2019 65 11 Monthly work orders received March 2019 91 12 Monthly work orders received April 2019 52

TECHNICAL

EXHIBIT 4

MACHINE LISTING BY BUILDING – March 15, 2017

Building Washers Dryers Building Washers Dryers Building Washers Dryers 1701 1 1 3710 2 2 10402 24 48 1702 1 1 3711 2 2 10404 24 48 1705 8 8 4149 1 1 10405 24 48 1706 8 8 4243 20 40 10406 24 48 1741 1 1 4255 23 46 10407 24 48 1742 1 1 4265 23 46 10770 11 12 1868** 12 12 4275 23 46 11000 150 200 1869** 12 12 4285 23 46 11112 20 24 1872 48 68 4295 23 46 11113 20 24 1877 15 10 4416 1 1 11114 20 24 1880 48 68 4420 180 240 11116 20 24 1892 48 68 4482 1 2 11117 20 24 1897 15 10 4500 1 1 11118 20 24 2009 1 1 4555 8 11 11119 20 24 2272 12 12 4581 2 2 11120 20 24 2301 66 76 5422 180 240 11121 20 24 2303 66 76 5482 180 240 11122 20 24 2305 66 76 5500 180 240 11902 40 48 2307 66 76 5953 2 2 11903 40 48 2447 20 32 5955 4 4 11904 40…