Solicitation Questions and Answers Embroidery Machine 21 JUL 26.pdf

21 July 2026

Solicitation W9124B26QA009, Embroidery Machine – Request for Information (RFI) Questions and Answers

1. Brand Name or Equal Q: Is this procurement being conducted as a Brand Name or Equal acquisition, or will any commercial embroidery machine be considered acceptable provided it meets or exceeds all the listed salient characteristics?

A: Brand name

2. Installation Q: Is the contractor only required to deliver the machine, or is on-site installation, setup, and testing also required?

A: No, the contract is required to deliver, conduct on-site installation, setup, and testing.

3. Operator Training Q: Is any on-site operator training required, or will Government personnel perform all operation and setup after delivery?

A: Yes, on-site operator training will be required, and the contractor is responsible for delivering, conducting on-site installation, setup of equipment and testing.

4. Warranty Q: Is there a minimum warranty period required, or will the manufacturer's standard commercial warranty be considered acceptable?

A: Standard Manufacturer Warranty is acceptable.

5. Technical Support Q: Does the Government require U.S.-based/local service support during the warranty period, or is remote technical support from the manufacturer acceptable?

A: U.S based or Local service support.

6. Equivalent Equipment Q: May offerors propose an equivalent commercial machine that exceeds the listed performance specifications but has minor differences in design or user interface, provided all required functionality is met?

A: No.

7. Machine Stand and Standard Accessories Q: Should the quoted machine include the manufacturer's stand/base :

A: Yes, all accessories for the equipment should be included in the quote.

8. Delivery and Unloading Q: Will the Government provide the necessary equipment (such as a forklift or loading dock) to unload the machine at the delivery location, or is the contractor responsible for unloading and placement of the equipment?

A: Loading Dock and Forklift are available at drop off location.

9. Q: We are requesting clarification regarding the requirement for one (1) 2-head embroidery machine. One manufacturer has advised that they do not offer a factory-built 2-head machine.

Instead, they offer two networked single-head machines that can operate together as a two-head system or independently as two single-head machines. Would the Government consider this configuration acceptable in meeting the requirement for one (1) 2-head embroidery machine, provided all other required specifications are met?

A: Yes, as long as they are on the same stand and not separate.

10. Q: The SAM.gov notice identifies the opportunity as W9124B26QA008, while the attached solicitation identifies it as W9124B26QA009. Which solicitation number should offerors reference?

A: W9124B26QA009

11. Q: What is the required method for submitting a quote, and should offerors return a completed and signed SF 1449?

A: There is a link on the solicitation on SAM.GOV that will take you to PIEE Solicitation module.where the quote may be submitted.

A1: No, offerors are not required to submit a completed and signed SF 1449.

12. Q: What is the basis for award, such as lowest-price technically acceptable or best value?

A: We are going to go with the product that meets or exceeds the technical aspects of the requirement and is the lowest price.

13. Q: Are equivalent machines acceptable if they meet or exceed all salient characteristics?

A: Yes, as long as they are the same name brand.

14. Q: Does the requirement include delivery only, or must the contractor also provide unloading, inside placement, assembly, installation, startup, testing, or operator training?

A: Yes, unloading, placement, assembly, installation, startup, testing and operator training are all part of the requirement. There is a loading dock and forklift available to assist with offloading the equipment.

15. Q: Will the receiving location have a loading dock or forklift available for unloading the approximately 1,168-pound machine?

A: Yes, there is a loading dock and forklift available to assist with offloading the equipment.

16. Q: Could you confirm the required accessories and quantities, including cap frames, hoops, military name tape equipment, software, and any other attachments?

A: 2 sets of nametape fasteners for each head, 1 cap frame, 1 software, and any other standard attachments that come with the equipment.

17. Q: What electrical voltage, phase, and plug configuration are required?

A: 110-120 Volt.

18. Q: Does the IUID requirement apply to this machine, including physical marking and registration in the IUID Registry?

A: Yes, but this can be done by the Army Unit as it is Commercial Off-The-Shelf (COTS).

19. Q: Will the government accept the Barudan L-Series automat as a technically acceptable substitute for the discontinued K-Series, given that it meets or exceeds all stated salient characteristics?

A: Yes, this would be acceptable.

20. Q: Will the government accept BNET networking software as the LAN-compatible networking solution in place of the now-obsolete LEM Jr. / LEM Pro?

A: Yes, this software is acceptable.

21. Q: Do you need Design Shop Software? It comes in 4 levels (Lettering, Editor, Vector, and Professional).

A: Yes, all software for the equipment will be needed.

22. Q: Do you require on-site training?

A: Yes, on-site training is requested for all personnel who will be operating the equipment.