CONSOLIDATED QAs IDS Security.xlsx

XLSX spreadsheet 22 KB Posted

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IDS Security Monitor & Maintenance Service
Solicitation number
W9124926RA009
Issued by

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This file is a consolidated Question and Answer (Q&A) document from the second draft RFP for IDS Security monitoring and maintenance services. The Q&A clarifies key technical and operational requirements for the solicitation (W9124926RA009), issued by the Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis.

The government will contract for monitoring and maintenance services covering seven facilities with 50 doors, 57 motion detectors, 7 cellular units, and 13 panels. The existing control panel equipment is DMP XR 550, integrated with CCURE access control system and Software House monitoring software. The contractor will assume full responsibility for operating the monitoring station and maintaining UL2050 compliance; the government does not retain internal monitoring personnel. The facility infrastructure includes most areas accessible by 12-foot ladder, except Building 700 which has 40-foot ceilings requiring specialized access equipment. Communications utilize buried fiber and cellular transmission. The contractor must maintain current IDS/ACS licensing, adhere to NIST 800-53 cybersecurity policies, and obtain/maintain an Authorization to Operate (ATO). Currently, no SCIF exists on the facility; however, future SCIF construction will fall within contract scope with Top Secret/SCI clearance requirements and ACS isolation to the SCIF boundary. The existing monitoring station will become unavailable after the current year, requiring transition to an offsite contractor facility meeting UL2050 standards. The contractor is responsible for proposing appropriate labor types, mix, numbers, and hours to satisfy Performance Work Statement requirements.

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Text version

2nd Draft RFP Q&A

Question NumberReference
(CLIN, SOW, P-Spec, etc.)Question / CommentGovernment Response
001GeneralPlease provide the type of control panel and equipment in this secure space.The control panel and equipment is the “DMP XR 550
002Is it the governments intent to maintain an existing monitoring station that currently meets UL2050 or is it open to moving the monitoring to an offsite contractor facility?The customer is open to moving the monitoring to an ofsite contractor facility that meets UL2050.
003Is it the governments intent that the existing monitoring station maintains both intrusion detection (IDS) and access control (ACS) systems for access to the existing monitoring station and existing remote sites or just the monitoring station?The existing montioring station is unavailble after this year.
004With regard to scifs access control is typically isolated to the scif boundary. Will ACS for scifs fall within the scope and can you clarify if the scif boundary for ACS is extended to the monitoring station or if ACS within the scif will be part of the scope?There is no scif in the current facililty. Future scif will fall into the scope for IDS monintoring. ACS for the any future SCIF and boundry will be controled and isolated to the SCIF boundry.
005If the scope of the ACS is within the SCIF can you please indicate each ACS brand and manufacture for each SCIF ACS required to be maintained?Currently there is no existing SCIF, future SCIF ACS will be and extension to the current ACS system. The current ACS system is CCURE.
006Typically, the monitoring station is required to maintain the same level of security clearance as the scif in question. Can you please clarify if top secret SCI will be required to meet this need or if the secret designation satisfies the requirement?Currently there is no existing SCIF. Once the SCIF is built and accredited, there will be a requirment for TS/SCI.
007In order to maintain any facility infrastructure, it is critical to identify all parts and materials required to be maintained. Generalized statements such as “zones” are inefficient at defining these criteria. Can you please provide a list of all doors counts, reader counts, IDS points, communications radio’s/cell units, and IDS/ACS panels required to be maintained?The term "zones" is used to identify each sensor on exterior doors and sensitive areas. There are a total of: 7 facilities, 50 Doors, 57 motion detectors, 7 cell units, and 13 panels.
008Can you please indicate the maximum ceiling height of all buildings to determine if a lift is required to maintain said facilities or define if all devices are accessible via 12ft ladder?Most areas are accessible with a 12 foot ladder with the exception of one facility (bldg #700) which has 40 foot ceilings.
009In order to determine the IDS certification requirements or dealer program required to access parts we need clear info on the manufactures. DNP is not a manufacture. DMP/DAQ are common manufactures for SCIF and Army facilities. Can you clarify the correct manufactures certificate required?Our system is DMP, it is itergrated with CCURE and software house.
010Can you please identify the software, servers, and monitoring receiver equipment utilized for the existing facility so we fully understand the requirements necessary to maintain said equipment?The monitoring equipment and software was maintained & serviced by a previous monitoring company. The government does not have that information.
011If the government wishes to maintain the monitoring station, is it the intent to have Government personnel monitor the IDS/ACS or will it be the full responsibility of the contractor to control the monitoring station and UL2050 compliance?It will be the full responsibility of the contractor to control the monitioring station and UL 2050 compliance.
012Currently what is the existing staffing requirement for the existing facility to meet its current requirements (how many people are currently utilized)?This is a new requirement. The contractor shall be responsible to propose and deploy the correct labor types, mix, number and hours required to satisfactorily provide services IAW the PWS.
013Does the government currently have all licensing for IDS/ACS and monitoring equipment up to date?Yes
014Can you please indicate the communication pathway utilized for the existing facilities to allow IDS/ACS to communicate to the monitoring station and indicate if any additional services such as cellular transmission 3rd party radio costs are required to be maintained in order to allow the IDS/ACS to communicate to the monitoring station?The communication is done through a combination of buried fiber and Cellular transmission.
015Can you please indicate if the current IDS, ACS if applicable, monitoring station requires adherence to cyber security policies under NIST 800-53 and if an ATO is required to either be implemented or maintained?Yes, the IDS AND ACS montioring are required to adhere to the cyber polices under NIST 800-53 and a ATO is required to be maintained.
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